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Perbedaan Tingkat Kepuasan Pasien Bpjs Kesehatan Dan Pasien Mandiri Terhadap Kualitas Pelayanan Di UPT Puskesmas Mandala Kota Medan Asruri Mahfuzh Sitorus; Parlaungan Gabriel Siahaan; Novry Purba; Puji Ananda Sihombing; Aulia Putri Br Manurung; Wulan Fransiska Lubis; Elvi Simanjuntak; Elisabath Putri Dayanti
J-CEKI : Jurnal Cendekia Ilmiah Vol. 5 No. 1: Desember 2025
Publisher : CV. ULIL ALBAB CORP

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56799/jceki.v5i1.15560

Abstract

Kepuasan pasien dipandang sebagai indikator penting dalam menilai mutu pelayanan kesehatan, karena berhubungan erat dengan kepercayaan, kepatuhan terhadap pengobatan, serta keberlanjutan pemanfaatan fasilitas kesehatan. Penelitian ini bertujuan untuk mengetahui perbedaan tingkat kepuasan pasien BPJS Kesehatan dan pasien mandiri terhadap kualitas pelayanan di UPT Puskesmas Mandala Kota Medan. Penelitian menggunakan pendekatan kuantitatif komparatif dengan teknik pengumpulan data melalui observasi, dokumentasi, serta penyebaran kuesioner berbasis skala likert 4 poin kepada pasien BPJS dan pasien mandiri yang pernah atau sedang memperoleh pelayanan kesehatan di Puskesmas Mandala. Analisis data dilakukan dengan uji validitas, reliabilitas, normalitas, serta uji-t independen menggunakan perangkat lunak SPSS. Hasil penelitian diharapkan dapat menunjukkan apakah terdapat perbedaan signifikan antara kedua kelompok pasien berdasarkan dimensi kualitas pelayanan menurut model SERVQUAL, yaitu tangibles, reliability, responsiveness, assurance, dan empathy. Temuan ini diharapkan memberikan masukan bagi pihak puskesmas dan pemerintah daerah dalam meningkatkan kualitas layanan kesehatan, serta menjadi dasar kebijakan untuk mewujudkan pelayanan yang lebih merata, efektif, dan sesuai dengan kebutuhan masyarakat.
REVITALISASI NILAI PANCASILA SEBAGAI PONDASI IDENTITAS NASIONAL DI TENGAH PENGARUH GLOBALISASI STUDI KASUS DESA KENANGAN BARU Anni Latifah; Sabrina Umami Pane; Tamara Sesi Sihaloho; Angel Tio Lina Aritonang; Nazwa Refany; Parlaungan Gabriel Siahaan
Pendas : Jurnal Ilmiah Pendidikan Dasar Vol. 11 No. 01 (2026): Volume 11 No. 01 Maret 2026 Publish
Publisher : Program Studi Pendidikan Guru Sekolah Dasar FKIP Universitas Pasundan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23969/jp.v11i01.43411

Abstract

This study aims to analyze the influence of globalization on the internalization of Pancasila values and to examine strategies for revitalizing these values as the foundation of national identity in Kenangan Baru Village, Percut Sei Tuan District, Deli Serdang Regency. Globalization brings various changes to people's social lives, especially in their mindset, lifestyle, and social interactions, which can potentially affect their understanding and practice of national values. This study uses a qualitative approach with a descriptive method. Data was obtained through observation, interviews, and documentation of community leaders, village officials, and local residents. The results of the study show that globalization has influenced changes in communication patterns, lifestyles, and people's views on national values. However, the people of Kenangan Baru Village still strive to maintain Pancasila values through social activities such as mutual cooperation, deliberation, and religious activities. The revitalization of Pancasila values can be achieved through strengthening Pancasila education, enhancing the role of community and religious leaders, and utilizing information technology and social media as educational tools for the younger generation. These efforts are expected to strengthen the understanding and practice of Pancasila values as the basis for maintaining national identity amid the tide of globalization.
Perlindungan Hukum Bagi Saksi Dalam Proses Peradilan Pidana Ditinjau Dari Undang-Undang Nomor 13 Tahun 2006 Tri Mei Rosalya Purba; Parlaungan Gabriel Siahaan; Dewi Pika Lumban Batu
Jurnal Hukum dan Sosial Politik Vol. 1 No. 4 (2023): November: Jurnal Hukum dan Sosial Politik
Publisher : International Forum of Researchers and Lecturers

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59581/jhsp-widyakarya.v1i4.1646

Abstract

The position of witnesses in the criminal justice process occupies a key position, as seen in Article 184 of the Criminal Procedure Code (hereinafter abbreviated to KUHAP). The method used is library research, collecting data by searching for sources and constructing them from various sources such as books, journals and existing research. In the criminal justice system, witnesses have not been maximally protected in a number of laws and regulations such as in the Criminal Procedure Code and in the Criminal Code, where witnesses have not received maximum attention because in the law above, almost in the articles of the Criminal Procedure Code there is not a single article that specifically regulates witness protection and almost every article in the Criminal Procedure Code and the Criminal Code, witness rights are always included with the rights of victims. The Criminal Procedure Code, which has so far been the basis for proceedings in Indonesian criminal justice, does not regulate the rights and protection of witnesses fundamentally or specifically even though there are several provisions. in the Criminal Procedure Code which regulates, regarding the rights of a witness as Article 108 paragraph (1) reads: every person who experiences, sees and witnesses and/or becomes a victim of an incident which constitutes a criminal act has the right to submit a report or complaint to the investigator or investigator either verbally or verbally. writing.
Analisis Dampak Terjadinya Perceraian (Pembagian Harta & Hak Asuh Anak) : Studi Di Pengadilan Negeri Medan Rona Rindamelani Hutasoit; Cindy Ayu Lestari; Hanna Izzati Ar Raudhah; Parlaungan Gabriel Siahaan; Dewi Pika Lbn Batu
Garuda: Jurnal Pendidikan Kewarganegaraan Dan Filsafat Vol. 1 No. 4 (2023): Desember: GARUDA: Jurnal Pendidikan Kewarganegaraan dan Filsafat
Publisher : International Forum of Researchers and Lecturers

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59581/garuda.v1i4.1378

Abstract

In this article, we will examine the impact of divorce (Division of Property & Child Custody) where this study was conducted at the Medan District Court. This divorce has a lot of impacts, especially on children. However, this article will focus on the division of assets and child custody as a cause and effect of divorce. This research uses descriptive qualitative and normative legal methods through analytical and observational approaches, with data collection techniques based on literature studies and interviews. Divorce is triggered by various reasons, including disharmonious relations between husband and wife in terms of fulfilling biological needs, issues of different principles of life, differences in income in improving welfare, infidelity. The decision to divorce results in the division of property and child custody, where custody falls to the mother because the child is under 12 years old. Referring to Article 105 KHI, which explains that child custody in divorce with children under 12 years old is given to the mother. Meanwhile, the distribution of assets is in accordance with applicable Islamic law.
Preventive Legal Protection for Children As An Effort to Prevent Economic Exploitation Based on Law Number 35 Of 2014 Concerning Child Protection tureayu situmeang; Taufiq Ramadhan; Hodriani; Parlaungan Gabriel Siahaan; Dewi Pika Lbn Batu
Jurnal Kewarganegaraan Vol 10 No 1 (2026): Juni 2026
Publisher : UNIVERSITAS PGRI YOGYAKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Toba Regency, North Sumatra Province. This phenomenon is triggered by the pressures of poverty, low public legal awareness, and weak oversight of children's rights. This situation demands preventive legal protection to prevent exploitation before it occurs, as mandated by Law Number 35 of 2014 concerning Child Protection. This study aims to analyze the forms of preventive legal protection for children as an effort to prevent economic exploitation in Toba Regency and to identify factors inhibiting its implementation. This study used a normative-empirical method with a qualitative descriptive approach. Primary data were obtained through observation and in-depth interviews with the Toba Regency Women's Empowerment and Child Protection Office (PMDPPA) and the Toba Police. Secondary data were sourced from laws and regulations, books, journals, and scientific literature. Data collection was conducted through observation, interviews, and documentation, then analyzed using data reduction, data presentation, and conclusion drawing techniques. The results of the study indicate that preventive legal protection for children in Toba Regency has been pursued through outreach, legal education, supervision, and synergy between the local government and law enforcement officials. However, its implementation has not been optimal due to structural, cultural, and social barriers, including family poverty, low legal awareness, and cultural norms that consider children's involvement in economic activities normal.  
EFEKTIVITAS PERLINDUNGAN HUKUM HAK CIPTA ATAS PEMUTARAN LAGU DI RESTORAN DAN KAFE KOTA PEMATANG SIANTAR: ANALISIS TERHADAP IMPLEMENTASI PASAL 9 AYAT (2) UNDANG-UNDANG NO 28 TAHUN 2014 yohana sinurat; cindy nurhasanah; ameytia rizka aulia; josua armando tamba; alvin putra hariando manik; parlaungan gabriel siahaan
Jurnal Supremasi Vol 16 No 1 (2026): Volume 16 Nomor 1 Tahun 2026
Publisher : Fakultas Hukum, Universitas Islam Balitar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35457/supremasi.v16i1.5397

Abstract

Pelindungan hukum hak cipta atas pemutaran lagu di restoran dan kafe menjadi isu penting terutama di Kota Pematangsiantar. Meskipun sektor kuliner berkembang pesat kesadaraan pelaku usaha rendah terhadap kewajiban izin membayar royalti sesuai pasal 9 ayat 2 UU hak cipta. Penelitian ini bertujuan mengkaji efektivitas implementasi aturan keseimbangan antara hak pencipta dan pelaku usaha. Penelitian menggunakan pendekatan kualitatif yuridis empiris. Data primer diperoleh melalui wawancara dengan pengelola, manager maupun karyawan kafe dan restoran. Hasil menunjukkan perlindungan hak cipta atas pemutaran lagu masih lemah karena kurangnya sosialisasi LMKN, ketidaktahuan pelaku usaha UMKM dan beban ekonomi tarif royalti.
Community Participation in the Land Dispute Resolution Process Through Deliberation Within the Batak Toba Indigenous Community in Paniaran Village, North Tapanuli Regency Iwain Oktaviona Nababan; Parlaungan Gabriel Siahaan; Ramsul Nababan; Dewi Pika Lumban Batu; Majda El Muhtaj
Jurnal Kewarganegaraan Vol 10 No 1 (2026): Juni 2026
Publisher : UNIVERSITAS PGRI YOGYAKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31316/jk.v10i1.10315

Abstract

Land inheritance disputes in Paniaran Village are generally caused by unclear land boundaries that have been passed down through generations via oral tradition without written documentation. The community resolves these disputes through Batak Toba customary deliberation (adat deliberation), as it is considered consistent with kinship values ​​and local culture. However, community participation in the deliberation has not been fully inclusive, which has the potential to create uncertainty and recurring conflict. This study aims to analyze the forms and levels of community participation in the resolution of land disputes. The method used is qualitative research with a descriptive method and a case study approach, employing observation, interviews, and documentation. The results show that the forms of community participation in the land dispute resolution process are manifested through attendance at customary deliberations, the provision of information and testimony regarding the history and boundaries of the land, the expression of opinions and arguments, and involvement in deliberation prior to the customary decision being made. Although the community is given the opportunity to be involved, the level of participation that occurs remains consultative, as the final decision is still dominated by customer leaders and parties considered to have greater knowledge of the land's history. Factors that encourage community participation include the high level of trust in customary institutions and the strong sense of kinship within the Batak Toba community. Meanwhile, factors that hinder community participation include the culture of deference toward customer leaders, a patriarchal system that limits women's involvement, low acceptance of the opinions of the younger generation, a lack of confidence among community members in voicing their opinions, and minimal documentation of the outcomes of customary deliberations. This study shows that customary deliberation remains an effective mechanism for maintaining social harmony; However, efforts are needed to increase more inclusive participation so that the land dispute resolution process can proceed in a fairer, more transparent, and more sustainable manner.
Analisis Yuridis Gugatan Wanprestasi Yang Tidak Dapat Diterima “Niet Onvantkelijke Verklaard” (Studi Kasus Nomor 79/Pdt.G/2023/PN Mdn) Feby Oktavia br Tarigan; Sarah Sabina; Anna Maudina Manurung; Parlaungan Gabriel Siahaan; Dewi Pika Lbn Batu
Media Informasi Penelitian Kabupaten Semarang Vol. 5 No. 2 (2023): Desember: Media Informasi Penelitian Kabupaten Semarang
Publisher : Badan Perencanaan Pembangunan, Riset dan Inovasi Daerah

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/sinov.v5i2.679

Abstract

A lawsuit is a civil claim regarding rights involving a dispute with another person. A lawsuit whose formulation does not meet the requirements or has formal defects so that the subject matter of the case is not examined results in the lawsuit not being accepted (niet ontvankalijeke verklaad). As in the Medan District Court decision Number 79/Pdt.G/2023/PN Mdn, it was stated that the lawsuit could not be accepted. This case study research aims to find out mistakes that might be made in filing a civil lawsuit and understand why the lawsuit was rejected in case Number 79/Pdt.G/2023/PN Mdn. This research was conducted using a normative juridical problem approach. Using primary, secondary and tertiary legal materials with library data collection techniques which are then analyzed using qualitative techniques. The results of this research show that a lawsuit filed in court must meet the formal requirements as regulated in article 118 HIR or article 142 RBG. In the decision in case Number 79/Pdt.G/2023/PN Mdn with the claim for breach of contract it was declared inadmissible because the plaintiff's claim was vague and unclear (obscuur libel). Vagueness and lack of clarity in the plaintiff's claim, which in the main case concerns breach of contract. and the plaintiff in the main case of breach of contract, whether in the posita or petitum of the plaintiff's lawsuit, does not specify any obligations that the defendant has not carried out to the plaintiff, including the number and date of the invoice for which the defendant has not yet fulfilled and paid the plaintiff, punishing the Plaintiff in the Convention/Defendant in the Reconvention to pay court costs which to date amount to Rp. 1,291,500.00 (one million two hundred ninety-one thousand five hundred rupiah).
Pelindungan Korban Gigitan Anjing Akibat Kelalaian Pemilik Hewan Peliharaan Dalam Perspektif Hukum Pidana Ruth Lidya Siboro; Fadillah Melani Putri; Adinda Salwa Azzahra Sani; Adeline Pastika Muham; Parlaungan Gabriel Siahaan; Dewi Pika Lumban Batu
Media Informasi Penelitian Kabupaten Semarang Vol. 5 No. 2 (2023): Desember: Media Informasi Penelitian Kabupaten Semarang
Publisher : Badan Perencanaan Pembangunan, Riset dan Inovasi Daerah

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/sinov.v5i2.683

Abstract

When deciding to have a pet, of course a person cannot be separated from the risks and responsibilities for their pet. In the criminal law, article 490 of the Criminal Code explains that pet owners must be responsible for all actions caused by their animals. The results of this research show protection for dog bite victims that unlawful acts caused by animals according to criminal law in Article 359 of the Criminal Code can be held accountable to the owner of the pet dog because his mistake (negligence) caused another person to die, punishable by a maximum prison sentence of five year or a maximum imprisonment of one year. A sociological legal perspective views the effectiveness of law in society regarding unexpected negligence caused by pets, that there is still a lack of firm rules for each individual to regulate specific procedures and standards that must be met by dog pet owners. The spread of rabies to victims is due to the lack of public knowledge regarding procedures for dealing with rabies and preventive measures after the bite of a rabid animal.
Juridical Review of Narcotics Crimes as a Form of Legal Certainty (Decision Study: Case No. 1392/Pid.Sus/2023/PN Mdn) Zahra Sari Harahap; Sondang Ruth Lovenia Sinaga; Agnes Valentina Sinaga; Nur Wida Yani; Parlaungan Gabriel Siahaan; Dewi Pika Lumban Batu
Media Informasi Penelitian Kabupaten Semarang Vol. 5 No. 2 (2023): Desember: Media Informasi Penelitian Kabupaten Semarang
Publisher : Badan Perencanaan Pembangunan, Riset dan Inovasi Daerah

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/sinov.v5i2.686

Abstract

Law enforcement against narcotics crimes has been widely carried out by law enforcers and has received many judge's decisions. Thus, it is hoped that law enforcement will be able to act as a deterrent to the spread of illicit trade and the distribution of narcotics. In the narcotics case with case number 1392/Pid.Sus/2023/PN Mdn, this case is related to methamphetamine drugs which are often called methamphetamine by ordinary people. The charges from Article 114 paragraph (1) of Law No. 35 of 2009 concerning Narcotics has been fulfilled, namely that the criminal act was committed without right or against the law of possessing, storing, controlling or providing Class 1 (one) narcotics in non-plant form in the form of 2 (two) packs of methamphetamine-type narcotics wrapped in plastic Clip translucent clear weighing 2 (two) grams net. The judge's decision is the culmination of a case that is being examined and tried by the judge. Therefore, of course the judge making a decision must pay attention to all aspects therein, starting from the need for caution, avoiding as little as possible inaccuracy, both formal and material, to having technical skills in making it.
Co-Authors Adamsyach Prana Walidin Ade Tamaria Sitanggang Adelia Br Aritonang Adeline Pastika Muham Adelsiza Zenoni Harianja Adinda Salwa Azzahra Sani Afrrahman S.Effendi, Ali Agata Putri Handayani Simbolon Agnes Novita Br Simanjorang Agnes Sitanggang Agnes Valentina Sinaga Aina Mulia Rizky Alvin Putra Hariando Manik Amelia Kartika Ameytia Rizka Aulia Angel Tio Lina Aritonang Angelina Putri Gwen Sihotang Anggie Pricyla Sianturi Anna Maudina Manurung Anni Latifah Annisa Puspitasari Aridho, Ahmad Ariel, Ariel Yehezkiel Silitonga Asha Yatri Saragih Asruri Mahfuzh Sitorus Aulia Putri Br Manurung Auliya Putri Risky Bila May Brent Hizkia Padang Cindy Aryani Putri Cindy Ayu Lestari cindy nurhasanah Cristian Agave Siregar Daffany Viroza Daniel Fransisto Hutabarat Dedek Harianto Desi Marlina Sidabutar Desinta Desinta Devany Maulana Nasution Devi Putri Thesia Dewi Amanda Nasution Dewi Pika Lbn Batu Dian Wahyu Sembiring Dina Pratiwi Tambun Dinda Amalia Nasution Dinda Dwi Aprillia Dwi Aulia Anggraini Elisabath Putri Dayanti Elisabet Juniawati Pardede Elvi Simanjuntak Emily, Emily Theresia Erniati Silalah Esra Julita BR PA Esra Natasya Br Sitepu Fadillah Melani Putri Fahira Silva Dilla Nst Fariz Aditya Fatimah Az-Zahra Fauzan Azima Feby Florenza Br Sembiring Feby Oktavia br Tarigan Filzah Irshadi Fitriyani Surbakti Florensia Silaban Gadis Prasiska Sembiring Gita Mori Sevira Br Tarigan Grace Claudia Valerina Saragih Gracia Veronica Siregar Hanna Izzati Ar Raudhah Herti Noita Simbolon Hodriani Hodriani Hutabarat, Lina Adinda Krismasuci Ida Nurjana Tamba Ira Selvia Ritonga Iren Br Bangun Iwain Oktaviona Nababan Jacklyn Alona Br Bangun Jahya Adiputra Simbolon Jessi Aprillia Silaban Jessica Evi Margaretha Jihan Aisyah Rahmadania Joselin Panjaitan Josua Armando Tamba Joya Urmila Lubis Juliandi Juliandi Kevin Andreas Halomoan Tambunan Kevin Jeremi Doniartha Saragih Khairul Fahmi Sagala Kristina Pujasari Sitompul Laney Sartika Laurenty Simanjuntak Lince Tabitha Lusi Harianja M. Rizki Andrian Fitra Majda El Muhtaj Mantasia Hasibuan Mey Wulandari Simanullang Mhd Rizki Akbar Muhammad Aqsa Sitompul Muhammad Arif Siagian Muhammad Rifai Muhammad Yoga Pratama Muthia Ivana Zahra na Diva Ivan De La Pena Ginting Nabila Devia Hummaira Nadila Septiani Ritonga Najwa Latifah Hasibuan5 Najwatul Khoiriah Nazla Ritonga Nazwa Clarissa Nazwa Refany Novita Sarah Simanjuntak Novridah Reanti Purba Novry Purba Nuh Yabest Sinaga Nur Anisa Simbolon Nur Azizaini Zhaharah Nur Wida Yani Oktavia Anjelina Saragih Paiman Eliaezer Nadeak Peter Patiangbanua Purba Philip Marchello Hasonangan Sinaga Pratama, Ega Pratama, M. Hadi Puji Ananda Sihombing Putri Andini Putri Juliani Br Tarigan Putri Yasmin Putri Yohanna Damanik Rachel Meilisa Pakpahan RAHMAT FITRAH Ramona Febiola Simorangkir Ramsul Nababan Ravael Marelano Harefa Ray Dinho Simatupang Reh Bungana Beru Perangin Angin Reh Bungana Beru Perangin-angin Reh Bungana Br PA Reh Bungana Br.PA Rela Idola Pakpahan Relita Sanlia Sitompul Richie Nicodemus Munthe Rini Armianti Berutu Risky Sakti Lumban Gaol Robintang Lumban Batu Rona Rindamelani Hutasoit Rosaria Anastasya Sianipar Rosaria Sianipar Roslin Naiborhu Rotua Florentina Natalia Simanjuntak Rouli Lumban batu RR. Ella Evrita Hestiandari Ruth Hanna Apriani Sihombing Ruth Lidya Siboro Sabrina Umami Pane Salwa Sabrina San Mikael Sinambela Sarah Sabina Seniman Hati Zebua Shelly Elprida Gajahmanik Silaban, Dandy Silalahi, Feby Juliana Silvia Mahrani Sindari Br. Barus Sinta Uli Nainggolan Siti Anisah Nasution Siti Rahma Sondang Ruth Lovenia Sinaga Sri Hadiningrum Sulastri Krisdayanti Sinambela Syarifa Aini Talita Sembiring Tamara Sesi Sihaloho Taslima Amelia Taufik Taufiq Ramadhan Tebi Tafianta Banjarnahor Theresia Mardiyana Tamba Tri Mei Rosalya Purba Trima Uasito Tampubolon Triya Anggraini tureayu situmeang Veronika Valentin S. Garingging Vivin Silvia Boang Manalu Wahdini, Wahdini Wulan Ayu Trisna Wulan Fransiska Lubis Yohana Sinurat Yohanes Purba Yosua Gabe Maruli Sianggaran Zahra Sari Harahap Zai, Tri Warman