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An Analysis of Service Quality and Consumer Satisfaction from the Perspective of Islamic Business Ethics Zulfi; Musthofa , M Arif; Nurjali; Fatimah, Siti; Dewi, Hasna
Journal of Economics and Social Sciences (JESS) Vol. 4 No. 2 (2025): Journal of Economics and Social Sciences (JESS)
Publisher : CV. Civiliza Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59525/jess.v4i2.859

Abstract

Grocery businesses represent a popular form of entrepreneurship within communities due to their easy accessibility, stable market demand, and relatively affordable capital requirements. Amidst the intense competition in the retail sector, service quality and the application of business ethics are critical to success. This study aims to evaluate the service quality of April Grocery Store in Kota Baru Village through the lens of Islamic business ethics, encompassing principles such as honesty (ṣidq), trustworthiness (amānah), justice (ʿadl), and excellence (iḥsān). Employing a descriptive qualitative approach, data were collected through observation, in-depth interviews, and documentation involving the store owner, employees, and customers. The findings indicate that although ethical values have been incorporated into sales interactions and service practices, challenges remain in operational aspects, including the absence of standardized service procedures, infrastructural limitations, and suboptimal adaptation to the needs of modern consumers. The study concludes that integrating Islamic ethical values with professional service management can enhance customer satisfaction and support the sustainability of small-scale enterprises in a competitive market environment.
Charcoal from Coconut Shells: An Innovation in Agricultural Waste Management for Local Economic Development Rahayu, Della Putri; Musthofa , M Arif; Dewi, Hasna; Kartika Devi, Erwina
Journal of Economics and Social Sciences (JESS) Vol. 4 No. 2 (2025): Journal of Economics and Social Sciences (JESS)
Publisher : CV. Civiliza Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59525/jess.v4i2.874

Abstract

Indonesia is one of the world's largest agrarian countries, with abundant agricultural and plantation outputs. Among its leading commodities, coconut holds a strategic role in both national and regional economies. However, the substantial volume of coconut shell waste is often underutilized. This study aims to explore the processing of coconut shell waste into high-value charcoal in Lagan Tengah Village and to analyze the production process, technical challenges, market potential, and its impact on community economic empowerment. Using a descriptive qualitative approach, data were collected through field observations, in-depth interviews, and documentation studies. The findings reveal that local business initiatives, such as “Jan Rahayu Lestari,” have succeeded in producing high-quality charcoal with a fixed carbon content of approximately 75%, low moisture levels, and long burn duration. The simple pyrolysis technology employed proves to be both effective and appropriate for the local community's capacity. This initiative not only generates alternative income for farmers and housewives but also mitigates environmental pollution caused by open burning. The study affirms that the integration of local knowledge with cross-sectoral support can transform agricultural waste management into a replicable, inclusive, and sustainable model for rural economic development. These findings are relevant for the formulation of policies related to green economy, renewable energy, and the strengthening of micro-industries based on local resources
An Islamic Legal Perspective on the Practice of Areca Nut Trading on Credit (A Case Study in Dusun Selamat, Lagan Tengah Village) Puji astuti, Fuji Lestari; kurniawan; Sunarti, Zeni; Fatimah, Siti; Dewi, Hasna
Journal of Social Knowledge Education (JSKE) Vol. 6 No. 3 (2025): August
Publisher : Cahaya Ilmu Cendekia Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37251/jske.v6i3.1896

Abstract

Purpose of the study: This study aims to examine the practice of areca nut trading on credit that takes place in Dusun Selamat, Lagan Tengah Village, Geragai Subdistrict, East Tanjung Jabung Regency, and to assess its conformity with Islamic law. Methodology: This research employs a qualitative method using a case study approach. Data were collected through interviews, observations, and documentation to explore the real-life practices of credit-based areca nut transactions between farmers and buyers (middlemen). Main Findings: The findings show that the credit-based areca nut trading practice in Dusun Selamat fulfills the essential pillars and requirements of sale and purchase in Islam. These include mutual consent (antaradin minkum), clarity regarding the object and price, and the absence of coercion or fraud. Moreover, this practice benefits both parties, particularly in supporting farmers' economic needs. Novelty/Originality of this study: This study provides a contextual analysis of a localized credit-based trade practice in rural Indonesia and offers an Islamic legal perspective that has not been widely documented in previous literature. It contributes original insights into how Islamic principles are applied in informal agricultural transactions and highlights the permissibility (mubah) of such practices when grounded in justice, transparency, and mutual satisfaction.
UJI AKTIVITAS ANTIBAKTERI EKSTRAK ETANOL DAN FRAKSI ETIL ASETAT DARI EKSTRAK DAUN JARAK PAGAR (JATROPHA CURCAS L.) TERHADAP BAKTERI STAPHYLOCOCCUS AUREUS Dewi, Hasna
Journal of Pharmacy Tiara Bunda Vol. 3 No. 1 (2023): Journal of Pharmacy Tiara Bunda (JPTB)
Publisher : Politeknik Tiara Bunda

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62619/jptb.v1i1.50

Abstract

Staphylococcus Aureus is a gram-positive bacteria that can cause infection. One of the plants that has antibacterial activity is jatropha leaves which contain flavonoids, saponins, tannins, alkaloids, steroids, and polyphenols. This study aims to determine the antibacterial activity of ethanol extract and ethyl acetate fraction with concentrations of 30%, 60% and 100% against staphylococcus aureus bacteria. The method for extracting jatropha leaves is maceration with 96% ethanol solvent and the fractionation method, namely liquid-liquid fractionation with ethyl acetate solvent. Antibacterial activity test was carried out in vitro with the disc diffusion method and compared the mean zone of inhibition of each treatment with a positive control (gentamicin 10 µg). The results showed that the ethanol extract and ethyl acetate fraction of jatropha leaves had a strong resistance response, while the positive control gave a very strong inhibitory response to the growth of staphylococcus aureu bacteria. Based on the one way ANOVA test, ethanol extract and ethyl acetate fraction showed a significant difference from each treatment (P = ˂0.05). The conclusion of this study is that the ethanol extract of Jatropha leaves can inhibit the growth of staphylococcus aureus bacteria at a concentration of 100% (18.28 ± 0.50mm), 100% concentration of ethyl acetate fraction (15.10 ± 0.12mm). The ethanol extract provided the best inhibition power, namely 18.28 ± 0.50mm and a positive control 21.82 ± 0.092mm
PENGARUH PENGINGAT MINUM OBAT (PMO) TERHADAP TINGKAT KEPATUHAN PASIEN DIABETES MELITUS TIPE 2 DI RUMAH SAKIT UMUM KOTA DEPOK Dewi, Hasna
Journal of Pharmacy Tiara Bunda Vol. 1 No. 2 (2021): Journal of Pharmacy Tiara Bunda (JPTB)
Publisher : Politeknik Tiara Bunda

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62619/jptb.v1i2.61

Abstract

Diabetes mellitus (DM) is a metabolism disorder characterized by hyperglycemia due to lack of production of insulin, insulin action, or in combination. The purpose of this study was to determine the effect of MRA on the level of compliance in patients with Type 2 Diabetes Mellitus in the RSUD Depok City. The Cohort prospective design study was conducted in August - November 2018 at the Universitas Sumatera Utara Hospital with a total of 30 respondents. The subject of this study was one group pretest-posttest was given intervention in the form of digital MRA on their smartphone. The tools used are a Diabetes Knowledge Questionnaire-24 (DKQ-24) to measure patient knowledge and Morisky Medication Adherence Scale-8 (MMAS-8) to measure patient’s compliance. The data obtained was collected and analyzed using Microsoft Excel, Spearman test statistics. The results of this study indicated that there is no impact on the level of knowledge and compliance to gender, age, education, occupation and duration of DM. Based on the Spearman Test the Sig (2-tailed) value was 0.301 (p≤0.05), the knowledge is positively correlated with the compliance rate of 0.195 which has a low correlate level. Based on the results, the conclusions from the Medication Reminder Application were obtained to increase the patient’s knowledge and compliance of type 2 DM patients
PENGARUH PANDEMI COVID-19 TERHADAP MASYARAKAT KELURAHAN TANAH BARU KECAMATAN BEJI DALAM MELAKUKAN SWAMEDIKA Dewi, Hasna
Journal of Pharmacy Tiara Bunda Vol. 1 No. 1 (2021): Journal of Pharmacy Tiara Bunda (JPTB)
Publisher : Politeknik Tiara Bunda

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62619/jptb.v1i1.68

Abstract

Background: The COVID-19 pandemic has resulted in a tendency for people to prefer self-medication treatment than to undergo treatment in health facilities. Objective: To determine the effect of the COVID-19 pandemic on the attitude of the Tanah Baru Village community in carrying out self-medication and the influence of sociodemographic factors on attitudes towards self-medication during the COVID-19 pandemic. Methods: This research was conducted using a descriptive cross sectional research method. Data were collected through filling out a validated questionnaire. A total of 376 respondents who are residents of Tanah Baru village were selected by random sampling method. Data were analyzed using univariate and bivariate methods in the Statistical Product and Servicer Solution (SPSS) version 22 program. Results: Based on the results of the Chi-square test, the COVID-19 pandemic affected people's attitudes in performing self-medication significantly (p<0.05). The latest education has a significant influence on people's attitudes in carrying out self-medication before and during the COVID-19 pandemic (p<0.05). Conclusion: Based on the results of the study, it can be concluded that the COVID-19 pandemic affected the attitude of the people of Tanah Baru Medan Village in carrying out self-medication. The latest education affects people's attitudes in carrying out self-medication before and during the COVID-19 pandemic
FORMULASI DAN UJI ANTIBAKTERI SPRAY HAND SANITIZER DARI EKSTRAK DAUN PILADANG (Plectransthus Scutellaroides (L) R.Br) TERHADAP Staphylococcus aureus Dewi, Hasna
Journal of Pharmacy Tiara Bunda Vol. 2 No. 1 (2022): Journal of Pharmacy Tiara Bunda (JPTB)
Publisher : Politeknik Tiara Bunda

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62619/jptb.v1i1.72

Abstract

Piladang leaf (Plectranthus scutellaroides (L) R.Br) is a plant that has antibacterial activity, one of which is Staphylococcus aureus, so it can be used as an active ingredient in spray hand sanitizer or hand antiseptic spray. This study aims to formulate piladang leaf extract in the form of spray hand sanitizer and to test its antibacterial activity against Staphylococcus aureus using agar diffusion method. In this research, 3 spray hand sanitizer formulas were made with variations in the concentration of piladang leaf extract 3.5%; 7% and 10.5%. Then performed a physical stability test with test parameters including organoleptic, viscosity, homogeneity, pH, stability, irritation test and dry time test. The results showed that based on physical stability tests it was found that organoleptically, viscosity, homogeneity, pH and stability for the three formulas was stable during storage, then based on the antibacterial spray hand sanitizer test against Staphylococcus aureus, it was found that the concentration of piladang leaf extract affected the inhibition of growth of Staphylococcus aureus by showing inhibition of 15.18 mm for a concentration of 3.5%; 17.2 mm for a concentration of 7% and 22.08 mm for a concentration of 10.5%.
AKTIVITAS HIPOGLIKEMI DARI TEH HERBAL CAMPURAN HERBA SAMBILOTO (Andrographis Paniculata) DAN BIJI MAHONI (Swietenia Mahagoni) DAN PROFIL METABOLIT SEKUNDER TAHUN 2022 Dewi, Hasna
Journal of Pharmacy Tiara Bunda Vol. 2 No. 2 (2022): Journal of Pharmacy Tiara Bunda (JPTB)
Publisher : Politeknik Tiara Bunda

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62619/jptb.v1i2.80

Abstract

Diabetes mellitus is a chronic metabolic disorder that continues to present a major world wide health problem. Numerous herbal drugs like Andrographis paniculata and Swietenia mahagoni have been used by people of various cultures to treat diabetes. The aim of this research was to measure the hypoglycemic activity herbal tea of Andrographis paniculata herbs and Swietenia mahagoni seeds and their combination in alloxan- induced diabetic mice. The tea was prepared by brewing 10 g herbal tea with 100 ml of boiling water for 10 minutes. The herbal tea of Andrographis paniculata herbs, Swietenia mahagoni seeds, combination with ratio 1:1, 1:2 and 2:1 (0.4 ml/20 g BW), was administered orally to groups I, II, III, IV and V respectively. The reference drug glibenclamide (0,013 mg/10 g BW) and CMC-Na were also administered orally to animals in positive and negative control group respectively. Oral administration of herbal tea for seven days resulted in a slight reduction in blood glucose level. Statistically there is no groups that has significant difference with negative control groups (P < 0.05) except positive control. Therefore the herbal tea combination of Andrographis paniculata herbs and Swietenia mahagoni seeds with ratio 2:1, showed the biggest reduction in blood glucose level (88.20 ± 43.16 mg/dl). The secondary metabolite profiling was done by establish the TLC and chromatogram profile. TLC profiling was performed out using Chloroform:Methanol (9:1) as mobile phase. Then, TLC plate scanned in wavelength 254 nm and 366 nm using CAMAG TLC Scanner 3.
Uji Aktivitas Antibakteri Ekstrak Daun Kemangi (Ocium sanctum L) terhadap bakteri Patogen dengan metode KLT Bioautografi Dewi, Hasna
Journal of Pharmacy Tiara Bunda Vol. 3 No. 2 (2023): Journal of Pharmacy Tiara Bunda (JPTB)
Publisher : Politeknik Tiara Bunda

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62619/jptb.v1i2.88

Abstract

A research of the antibacterial activity test extracts of basil (Ocimum sanctum L) against pathogenic bacteria by using KLT Bioautografi. This study aims to determine the activity and basil leaf extract chemical components are on the inhibition of bacterial. Basil (Ocimum sanctum L) extracted by maceration method using ethanol 70%. Extraction then screened for antibacterial activity with levels of 1 mg / ml against microbes that Staphylococcus aureus, Streptococcus mutans, Staphylococcus epidermidis, Salmonella typhi, Bacillus subtillis, Escherichia coli, Pseudomonas aeruginaosa and vibrio sp. Tests showed that 70% ethanol extract of leaves of basil can inhibit the growth of Staphylococcus aureus, Streptococcus mutans, Salmonella typhi, Bacillus subtillis, Escherichia coli, Pseudomonas aeruginaosa and vibrio coma. Testing TLC-Bioautografi basil leaves ethanol extract using ethyl acetate eluent: n-hexane (1: 3) showed inhibition of bacteria at Rf values of 0.15, 0.31, 0.44. Identification test showed that the compounds provide antibacterial flavonoids, alkaloids and terpenoids
Analisis Fiqh Muamalah Sebagai Bahan Ajar dalam Pendidikan Islam Terhadap Jual Beli Ikan Hasil Tangkapan dengan Bahan Pestisida Al Hadad, Ahmad Masyuri; Kurniawan, Kurniawan; Dewi, Hasna
Afeksi: Jurnal Penelitian dan Evaluasi Pendidikan Vol 6, No 6 (2025)
Publisher : Pusat Studi Penelitian dan Evaluasi Pembelajaran

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59698/afeksi.v6i6.655

Abstract

Penelitian ini mengkaji praktik penangkapan ikan menggunakan pestisida di Kelurahan Mendahara Ilir dan implikasinya dalam perspektif fiqh muamalah serta pendidikan Islam. Metode yang digunakan adalah observasi, wawancara, dan studi literatur, dengan fokus pada analisis status hukum jual beli ikan hasil tangkapan pestisida dan pemanfaatannya sebagai bahan ajar. Hasil penelitian menunjukkan bahwa praktik ini dilakukan oleh sebagian nelayan untuk menghemat waktu dan biaya, namun menghasilkan ikan yang membahayakan kesehatan dan merusak lingkungan. Dalam hukum Islam, ikan terkontaminasi pestisida termasuk kategori haram dan batal diperjualbelikan karena bertentangan dengan maqashid al-syari’ah, terutama aspek penjagaan jiwa (hifz al-nafs) dan harta (hifz al-mal). Faktor kurangnya pemahaman masyarakat terhadap fiqh muamalah menjadi penyebab berlanjutnya praktik tersebut. Dalam konteks pendidikan Islam, temuan ini dapat dijadikan bahan ajar kontekstual untuk mengajarkan prinsip halal-haram, etika perdagangan, dan tanggung jawab sosial melalui pendekatan pembelajaran berbasis masalah. Penelitian ini menegaskan perlunya sinergi antara edukasi, penegakan hukum, dan kesadaran lingkungan untuk mencegah praktik serupa di masa depan.
Co-Authors A Syamsi Ahmad Hidayat Ahmad Syauqy Ahmad Syauqy Al Hadad, Ahmad Masyuri Anati Purwakanthi, Anati Anggelia Puspasari Arjmand, Reza ATTIYA ISTARINI Ave Olivia Rahman Budi Justitia Chairunnisa Daud Daud, Daud Ekaputri, Tia Wida Erisca Ayu Utami Erisca Ayu Utami Erisca Utami Erny Kusdiyah Erwina Kartika Devi Esa Indah Ayu, Esa Indah Fairuz Quzwain Fairuz, Fairuz Febrianto, Heri Fitriyanti Fitriyanti Hanina Hanina, Hanina Hanina, Hanina Hashim, Emilda Hendra Kasmi Hidayat, Wildan Nur Humaryanto Humaryanto Humaryanto, Humaryanto Humaryanto, Humaryanto Husman, Lipinwati Ihsana Taufiqo Muflihah Indarwati, Puput Inriani, Nopita Irawan Anasta Putra, Irawan Anasta Iskandar, Mirna Marhami Juniati, Rianita Kadarsih , Sri Kartika Devi, Erwina Kurniawan Kurniawan Kurniawan Lestari, Nur Afni Lipinwati ., Lipinwati Lipinwati Lipinwati M. Arif Musthofa Mara Imam Taufiq Siregar Marwendi, Reza Okva Maslaini Masyanto Miftahurrahma Miftahurrahma Miftahurrahma Miranda, Melly Muharramah, Delvia Mun'amah, Anatun Nisa Munamah , Anatun Nisa Munip, Al Musthofa , M Arif Nadia Wulansari Nilfatri, Nilfatri Nisak, Sayida Khoiratun Nur Afni Lestari Nuriyah Nuriyah Nuriyah, Nuriyah Nurjali Nurul Safitri Pitri, Alisya Pitri, Alisyah Puji astuti, Fuji Lestari Putri Sari Wulandari Putri, Hesti Amelia Quzwain, Fairuz Chatib Quzwain, Suhair Rahayu, Della Putri Rina Nofri Enis Rini Kartika Riska Marvelia Rita Halim Romadiani, Inaya Ruslan Ruslan Sapriandi Saputra, Ahmad Edi Saryanti, Saryanti Siti Fatimah Sukiawati, Indah Sunarti, Zeni Teuku Mahmud Tia Wida Ekaputri Wargo Wargo, Wargo Wati, Besse Mirna Wulandari, Triyana Wulansari, Nadia Yatima, Khusnul Zaenal Abidin Zikri, Khairul Zulfi