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Analisis Strategi Pemasaran Pada Resto Kita Karawang Berdasarkan SWOT Analisis Azizah, Aulia Nur; Isyanto, Puji; Sumarni, Neni
Management Studies and Entrepreneurship Journal (MSEJ) Vol. 5 No. 1 (2024): Management Studies and Entrepreneurship Journal (MSEJ)
Publisher : Yayasan Pendidikan Riset dan Pengembangan Intelektual (YRPI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37385/msej.v5i1.2214

Abstract

Kegiatan usaha menjadi kegiatan dimana didalamnya terdapat upaya untuk mendapatkan keuntungan. Hal demikian terjadi juga pada Resto Kita atau yang biasa disebut Reskit. Tujuan dari penelitian ini adalah untuk mengetahui apa yang menjadi SWOT pada Reskit agar Reskit tetap diminati oleh konsumennya. Penelitian ini menggunakan analisa IFAS dan EFAS, dimana terdapat matriks SWOT didalamnya guna mendapatkan hasil untuk mengetahui pada posisi kuadran Reskit. Metode yang dilakukan dalam penelitian ini adalah deskriptif kualitatif dengan menggunakan analisa pada matriks SWOT. Berdasarkan data berupa wawancara dan survei, subjek penelitian pada penelitian ini adalah pengelola, karyawan Reskit, dan 21 orang konsumen Reskit untuk menggali data yang ada menggunakan google form. Hasil penelitian menunjukkan bahwa Reskit berada pada kuadran II, yakni pihak manajemen memiliki ancaman yaitu banyaknya pesaing sejenis, namun tetap dapat memanfaatkan peluang dimana Reskit berada di pusat Kota dan kekuatan yang menawarkan harga murah yang dapat menunjang kemajuan Reskit. Strategi yang perlu diterapkan merupakan strategi diversifikasi yang merupakan strategi yang mengharuskan pengelola memanfaatkan peluang dan kekuatan yang tersedia untuk kedepannya.
Analisis Perubahan Perilaku Belanja Offline Menjadi Online Pada Karyawan PT Daiki Aluminium Indonesia (Studi Pada Karyawan PT Daiki Aluminium) Panggabean, Lilika Saputri; Isyanto, Puji; Sumarni, Neni
Management Studies and Entrepreneurship Journal (MSEJ) Vol. 5 No. 2 (2024): Management Studies and Entrepreneurship Journal (MSEJ)
Publisher : Yayasan Pendidikan Riset dan Pengembangan Intelektual (YRPI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37385/msej.v5i2.5910

Abstract

Perilaku belanja bisa diartikan sebagai perilaku yang digambarkan oleh individu dalam hal mengatur, memperoleh, dan memanfaatkanDalam penelitian ini, penulis memakai strategi kuantitatif dengan pendekatan ekspresif dan konfirmatif. Estimasi jumlah tes populasi yang memakai informasi pekerja yakni 205. Maka pencipta menentukan jumlah tes memakai persamaan Slovin sebanyak 67 responden.Wacana dari penelitian ini menunjukan bahwasanya perilaku pembeli dan belanja online mempunyai pengaruh yang positif dan signifikan terhadap aktivitas berbelanja. Kesimpulan pada penelitian ini yakni variable perilaku konsumen dan online shpping memiliki pengaruh baik secara simultan terhadap kegiatan belanja pada karyawan PT Daiki Aluminium Indonesia.
Pengaruh Customer Relationship Dan Service Quality Terhadap Customer Loyalty Di Perusahaan Maxxi Tani Subang Utara Mulyaningsih, Erika; Isyanto, Puji; Sumarni, Neni
Management Studies and Entrepreneurship Journal (MSEJ) Vol. 5 No. 2 (2024): Management Studies and Entrepreneurship Journal (MSEJ)
Publisher : Yayasan Pendidikan Riset dan Pengembangan Intelektual (YRPI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37385/msej.v5i2.5990

Abstract

Pertanian di Indonesia menunjukkan potensi yang besar terhadap perekonomian negara Indonesia. Penelitian ini bertujuan untuk mengetahui pengaruh Customer Relationship dan Service Quality terhadap Customer Loyalty di perusahaan Maxxi Tani Subang Utara. Penelitian ini menggunakan metode kuantitatif dengan metode explanatory survey. Responden dalam penelitian ini adalah pelanggan perusahaan Maxxi Tani Subang Utara. Hasil penelitian ini menunjukan variabel Customer Relationship dan Service Quality secara simultan berpengaruh terhadap Customer Loyalty pada perusahaan Maxxi Tani. Sedangkan variabel yang menujukan hasil signifikan terhadap Customer Loyalty yaitu variabel Service Quality.
DIGITAL SERVICE MANAGEMENT EMERGENCY MODEL KALACAK 119 Isyanto, puji; Suryana, Marceilla
International Journal of Artificial Intelligence Research Vol 6, No 1.2 (2022)
Publisher : STMIK Dharma Wacana

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (410.448 KB) | DOI: 10.29099/ijair.v6i1.371

Abstract

Services to the community really need good skills and performance. The purpose of this study is to examine the implementation of the Kalacak 119 emergency service management model. The benefit of this study is to provide alternative solutions to community problems regarding the implementation of a fast and effective emergency service management model. This research method uses a descriptive phenomenon method, which describes the conditions that occur in people's lives about emergency service management. That improving digital the quality of services to the community that is fast and precise is a model of emergency management services that continues to develop and needs innovation and creativity. The results of this study indicate that the emergency service management model through the Kalacak 119 call center can be applied in an integrated manner, but it still needs socialization and development of a service management model to help people get emergency services
THE EFFECT OF PROMOTION THROUGH INSTAGRAM AND SOCIAL MEDIA MARKETING ON CONSUMER BUYING INTERESTS AT COFFEE TRIP Dian Rahayu; Puji Isyanto; Neni Sumarni
Journal Of Resource Management, Economics And Business Vol. 3 No. 2 (2024): Journal Of Resource Management, Economics And Business (REMICS)
Publisher : PT. Berkah Digital Teknologi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58468/remics.v3i2.123

Abstract

Purpose: This research aims to investigate the impact of Instagram promotions on consumer buying interest specifically within the context of coffee trips. The study seeks to understand how social media marketing can effectively attract consumers and enhance their purchasing decisions. Research Methodology: The research utilizes a quantitative approach, employing a non-probability sampling technique. Specifically, a purposive sampling method was used to select respondents who are active Instagram users and have shown interest in coffee-related content. A total of 91 respondents participated in the study, providing data through structured questionnaires. Results: The analysis of the collected data reveals that Instagram promotions significantly and positively influence consumer buying interest. This suggests that effective marketing strategies on social media can lead to increased consumer engagement and purchasing behavior in the coffee sector. Limitations: The study is constrained by its focus on a specific group of Instagram users, which may limit the generalizability of the findings. Additionally, the research does not account for other factors that may influence consumer buying behavior outside of social media marketing. Contribution: This research contributes to the broader understanding of social media marketing's role in consumer behavior. It highlights the effectiveness of Instagram as a promotional platform in the coffee industry, providing insights for marketers seeking to leverage social media to enhance consumer interest and drive sales.  
ANALYSIS OF SERVICE QUALITY AND LOCATION ON PATIENT SATISFACTION AT BHAKTI KOPETRI CLINIC Hasna Imtitsal Imaning Putri; Puji Isyanto; Neni Sumarni
Journal Of Resource Management, Economics And Business Vol. 3 No. 1 (2024): Journal Of Resource Management, Economics And Business (REMICS)
Publisher : PT. Berkah Digital Teknologi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58468/remics.v3i1.124

Abstract

Purpose: This research aims to examine the influence of service quality and location on patient satisfaction at the Bhakti Kopetri Clinic. It seeks to understand how these factors contribute to the overall patient experience in the context of rapidly developing clinics in Indonesia. Research Methodology: The study employs a descriptive and verification approach, utilizing a classic assumption test that includes normality, multicollinearity, heteroscedasticity tests, as well as multiple linear regression, t-tests, and F-tests. A sample of 96 patients who had received treatment at the Bhakti Kopetri Clinic was selected using purposive sampling techniques. Results: The findings indicate that the service quality variable has a positive and significant effect on patient satisfaction. Similarly, the location also positively and significantly impacts patient satisfaction. Furthermore, both service quality and location together have a simultaneous and significant effect on patient satisfaction. Limitations: The research is limited to a single clinic and may not be generalizable to other healthcare facilities. Additionally, the sample size, while adequate, could be expanded for future studies to enhance reliability. Contribution: This study contributes to the understanding of how service quality and location influence patient satisfaction in healthcare settings, providing insights that can help clinics improve their services and better meet patient expectations.  
Pengaruh Digital Marketing dan Kualitas Pelayanan terhadap Keputusan Pembelian pada Studio Warnails di Karawang Januarsisti, Tiara; Isyanto, Puji; Sumarni, Neni
J-MAS (Jurnal Manajemen dan Sains) Vol 9, No 2 (2024): Oktober
Publisher : Universitas Batanghari

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33087/jmas.v9i2.1947

Abstract

The research conducted at Studio Warnails aimed to determine the impact of digital marketing and service quality on purchasing decisions for products and services. A quantitative method was chosen for this study. Non-probability sampling was conducted through purposive sampling approach. The population in this study consisted of consumers who had purchased products or services from Studio Warnails and followed the Instagram account @warnails.id, with a sample size of 168 participants. Data processing was carried out using SPSS ver.27. The findings of the research indicate that digital marketing and service quality have a positive and significant impact, both partially and simultaneously, on purchasing decisions at Studio Warnails.
THE EFFECT OF PACKAGING QUALITY AND PROMOTION ON BUYING INTEREST IN CISADANE STICKY RICE MSMEs Diva Julio Rachman; Puji Isyanto; Neni Sumarni
Journal Of Resource Management, Economics And Business Vol. 4 No. 1 (2025): Journal Of Resource Management, Economics And Business (REMICS)
Publisher : PT. Berkah Digital Teknologi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58468/remics.v4i1.141

Abstract

Purpose: This study aims to analyze the influence of packaging quality and promotion on the purchase interest of Cisadane Sticky Rice Sponge Cake MSMEs. Research Methodology: This study used quantitative research methods, by taking samples from the entire population and using a questionnaire as the main data collection tool. The population used is all 110 people interested in buying MSMEs. Results: The results show that the variables Packaging Quality (X1) and Promotion (X2) have a significant influence on the variable (Y) Purchase Interest. Limitations: The study is limited to the Cisadane Sticky Rice Sponge Cake MSMEs located in Karawang, Indonesia. Contribution: This study can be useful for MSME owners in the food and beverage industry to improve their packaging quality and promotion strategies to increase customer purchase interest.
The Influence Of Ewom By Beauty Blogger Tasya Farasya And Product Quality On The Decision To Purchase Somethinc Cushion Mutiara Azahra; Puji Isyanto; Neni Sumarni
International Journal of Management, Economic, Business and Accounting Vol. 4 No. 1 (2025): International Journal of Management, Economic, Business and Accounting (IJMEBA)
Publisher : PT. Berkah Digital Teknologi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58468/ijmeba.v4i1.137

Abstract

Purpose of the study — This study aims to analyze the impact of electronic word-of-mouth (EWOM) by beauty bloggers on purchasing decisions for Somethinc cushion products, as well as to examine the influence of product quality on these purchasing decisions. Research method—The research employed descriptive and verification methods, utilizing multiple linear regression analysis. A sample of 96 consumers who use Somethinc cushion products was analyzed, following Hair's formula. Result— The findings indicate that the EWOM variable from beauty bloggers has a positive and significant influence on the decision to purchase Somethinc Cushion products. Additionally, product quality also shows a positive and very significant impact on purchasing decisions. Conclusion— Consumers continue to seek information from beauty bloggers when making purchasing decisions, highlighting the importance of EWOM and product quality in the cosmetics market.
Pemanfaatan Media Sosial Sebagai Sarana Promosi Pada UMKM Unstore Karawang Yohanida, Yohanida; Isyanto, Puji; Sumarni, Neni
Jurnal Ilmiah Wahana Pendidikan Vol 11 No 1.B (2025): Jurnal Ilmiah Wahana Pendidikan 
Publisher : Peneliti.net

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This study examines the impact of online promotion through social media on the promotion of Unstore, a micro, small, and medium enterprise (UMKM) in Karawang City, Indonesia. Unstore currently lacks a presence on social media platforms and faces challenges in revenue generation, intense competition, and promotional difficulties, leading to a lack of public awareness. The research aims to evaluate the effectiveness of social media promotion in supporting Unstore's marketing efforts. Using a qualitative approach, data was gathered through observation, in-depth interviews, and documentation. Findings reveal the significant role of social media in enhancing Unstore's sales performance, with revenue increasing from 20% to 80% through social media promotion.
Co-Authors (Kawakami Harue), 川上はる江 Aam Widiawati Abdol Samad Nawi Absi, Ani Rahmawati Adam Wahyu Satrio Ade Eka Puspitasari Adelia Pritasari Kusumawardani Adella Salsabila Agesti, Nicky Dwi Agustin, Novi Ali, Iqlimah Alpian, Yayan Alviyandi Amelia, Lola Amrullah, Devaldo Yazid Andini Andini Andini, Andini Antika, Meri Anwar, Aang Solahudin Apriani, Zenita April Lia Hananto Apriyani Apriyani Ardiansyah, Muhammad Farhan Arimurti, Trias Arina, Ida Arini Arini Aripin, Moh Zaenal Arista Ardiningrum Asep Darojatul Romli Asep Darojatul Romli Atika Dwi Mabruroh Atikah Atikah Ayu Fitri Ayu Latifah Sari Ayu Wulandari Ayu Wulandari Azizah, Aulia Nur Budi, Wahyu Setiyoning Cahyuni Sinta Sari Cesa Putri Septiningtyas Cherilya Alfara Natasya Daeana Irawati Darojatul Romli, Asep Dedi Mulyadi Devana Angela Putri Erintasya Deviani, Elmira Dhe Imroatul Fatihah Isyanto Dhea Amelia Putri Dhea Imroatul Fatihah Dian Rahayu Dini Nur Hayati Dini Oktaviani Dini Yani Dini Yani Diva Julio Rachman Diva, Zaira Hanla Dwi Rahmadia Putri Effendi, Dicky Wahyu Elmira Deviani EMAN SULAEMAN Erna Diana Yanti Fadilah Muhamad Fajar Siddiq Febry Rizki Putra Henry Wirama Fipin Kirani Firly Masturoh Firmansah, Syarif Fitri Nuraini Fitri Nuraini, Fitri Fitri.H, Ayu Futri Amirotud Dzakiah Giri.P, Anggy Harahap, Puspita Wulandari Hasica, Mahdiyyah Indah Hasna Imtitsal Imaning Putri Hendrik, Dodi Herdianti Zaeni, Putri Anastasya Herlina Herlina Hermawan, Muhammad Noval Hidayat, Muhammad Wahid Hoeriah Hoeriah Husein, Yusri Ibrahim, Feri Imam Pranoto, Hajid Indina Ayu Lestari Indra Muis Iqlimah Ali Izmi Noviyanti Januarsisti, Tiara Julliyanti, Wulan Karin, Karina Ristiyana Kartika Wijayanti Khalida, Laras Ratu Kirani, Fipin Lailatul Shalsabila Lilis Nurkholisoh Lindasari, Rianita Nurani Lukita, Carolyn Madani, Abdulah Aulia Mulky Mahdiyyah Indah Hasica Martien, Nita Maulana, Sarip Maulida, Winanda Ayu Risma Melawati Purwasih Meria Christina Noviolita Mochammad Rouf Muhammad Emir Muhaimin Muhammad Fauzi Muhammad Rizki Muharam, Said Mulyaningsih, Erika Mutiara Azahra Mutiara Huslaili Nabila Nur Hayati Fadhilah Neni Sumarni Neni Sumarni NENI SUMARNI, NENI Nicky Dwi Agesti Nika Yulianisa Noerbani, Cindy Nova Yulia Novi Agustin Novia Denada Novianda Adisti Nur Alfiyanti Ginayatunnisa Nur Fauziah Nur Hidayah Nur Paujiah, Andini Nurazizah, Runi Nurbasari, Ananda Pertiwi Nurdinasari, Siti Nuri Salamah Nurjaman, Raihani Salsabila Hasna Nurjanah Nurkholisoh, Lilis Nurul Hidayatun Obby Anggara Octavia, Pamela Octaviani, Haniifah Pandan Wangi Panggabean, Lilika Saputri Pitrianingsih, Devi Pramana Purbayaksa Prianita, Yolanda Prisatya, Mochammad Enggar Purwasih, Melawati Putri Damayanti Rachman, Cinta Chantika Suryana Rahmatiana Azyzatun Nisa Rahmi Yuliandhari Ramadhan, Salsa Regita Rangga Rangga Regita Kusuma Dewi Rini Marlita Rizqi Yosia Siringo Ringo Rizqia Putri Ramadhani Rofiqi, Munif Romli, Asep Darojatul Rosmawati, Ery Rouf, Mochammad Salsabila, Metha Aghshaina Santi, Siti Sari, Diana Ikmah Septiawati, Rohma Sesandi, Derby Khoirulloh Shalsabila, Lailatul Silvia Agustina SITI HAFSAH ZULKARNAIN Siti Nurdinasari Siti Nuroh Siti Santi Sobari, Obay Sofyan Iswanto Sophia Anggraeni Sopian, Adhe Oktapiani Soraya Widitasari Sulis Setiawati Suparman, Tarpan Supriyadi Supriyadi Suryana, Marceilla Trias Arimurti Untari, Shabrina Uus MD Fadli Vetto Agung Prabowo Vicka Arvianti Vidia Nur Fauziah Vika Fajariyani Wahid, Cecep Abdul Widia, Elta Widiastuti, Imelda Amelia Wina Afrilia Zahra Winanda Ayu Risma Maulida Yani, Dini Yeni Nur Aisah Yohanida, Yohanida Yosepha, Sri Yanthy Yudha Rahman, Shandikha Arya Yulianisa, Nika Yusroni, Yusroni Zaeni, Putri Anastasya Herdianti Zahira Syifa Nurpatimah