Claim Missing Document
Check
Articles

Found 3 Documents
Search
Journal : Harmony Hospitality

Pengaruh Motivasi Kerja Terhadap Kinerja Karyawan Di Astagina Resort Villa And Spa Legian Bali Aruan, Agnesia Margareth; Wisnawa, I Made Bayu
HARMONY HOSPITALITY Vol. 10 No. 2 (2025): Harmony Hospitality
Publisher : Universitas Triatma Mulya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51713/harty.2025.1028

Abstract

The purpose of this research was to determine the effect of work motivation on working performance in Astagina Resort vila and Spa. The methods used to collect data were questionnaire, interview, and documentation. The result shows that work motivation (x) has positive and significant effect toward employee performance in Astagina Resort and Villa and Spa.  Besides that, the result also shows that the amount of determination was 46,8% which means that 46,8 % of Astagina Employee of Astagina Resort Villa and Spa were affected by work motivation (X) and the rest (53,2%) was affected by another variable which is not used in this research. It is suggested that Astagina Resort Villa and Spa Management can increase motivation by giving bonus, reward or other reinforcement which can trigger the increase of working performance. If it is applied, indirectly, it will increase working performance and visitor who stay in Astagina Resort and Spa will also increase. The management is hoped to provide training to staff so that employee can fisihh their job effectively. 
TATA CARA ROOM ATTENDANT DALAM USAHA MENJAGA KUALITAS KEBERSIHAN KAMAR KING SUITE DI HARD ROCK HOTEL BALI RADITYA, I PUTU TIANA RADITYA; Wisnawa, I Made Bayu; Antara, I Made Agung Rai
HARMONY HOSPITALITY Vol. 7 No. 1 (2022): Harmony Hospitality
Publisher : Universitas Triatma Mulya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51713/harty.2022.7124

Abstract

Hard Rock Hotel Bali is a 5 star hotel located in Kuta. To provide maximum service quality, it is very important to pay attention to the quality of room cleanliness especially the King Suite Room, which in general should pay more attention to the cleanliness of the room. As one of the best rooms in Hard Rock, the quality of cleanliness in the King Suite Room really nees to be considered in order to minimize guest complaints and provide the best experience in the best Hard Rock rooms. In the current pandemic situation with very spacious room conditions, standard room cleaning procedures must pay more attention to guest comfort according to the protocol in order to maintain in health of the both guests ans staff who clean the room, therefore the author raises the title Prosedure for Room Attendent in a effort to maintain cleanliness quality King Suite Room at Hard Rock Hotel Bali. The theoretical basis for writing this final report includes procedures, housekeeping, business, quality, cleanliness, rooms. Data collection techniques used are observation, interviews, and documentation. The result of this study are that the Room Attendant must follow the procedures for cleaning the King Suite Room in an effort to maintain the quality of room cleanliness at Hard Rock Hotel Bali to comply with the procedures established in accordance with the current pandemic situation.
Upaya Room Supervisor Dalam Meningkatkan Kualitas Kamar Deluxe Pada Padma Resort Legian Kuta Bali Mahendra, I Putu Ariska; Wisnawa, I Made Bayu; Anggreni, Ni Putu Yunik
HARMONY HOSPITALITY Vol. 10 No. 2 (2025): Harmony Hospitality
Publisher : Universitas Triatma Mulya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51713/harty.2025.1029

Abstract

The purpose of this study was to determine the Room supervisor procedures in improving the quality of Deluxe rooms at Padma Resort Legian, Kuta Bali, knowing the obstacles faced by Room Supervisors in improving the quality of Deluxe rooms at Padma Resort Legian, Kuta Bali and efforts made in dealing with the obstacles experienced by Room Supervisors in improving the quality of Deluxe rooms at Padma Resort Legian, Kuta Bali. Data collection techniques are carried out by means of observation, interviews, and documentation. The results showed that there are several ways done by supervisors to improve room quality, namely communicating with housekeeping by giving morning briefing every day or by directly providing information to housekeeping such as a change in room status. The division of schedules that are irregular or change due to the limited number of employees. 2. Difficulty in fostering the discipline of the housekeepers due to some housekeepers relaxing during working hours.3. There is no indifferent response from some housekeepers in seeing something odd or seeing damage in the room. Efforts made to resolve obstacles are giving trust to those who get the assignment fi public area because they already have more abilities and skills than others, giving appreciation for a success or achievement that has been achieved by the housekeeper, training the housekeeper, and giving direction or notification to the housekeeper in anticipating all possibilities that can occur.
Co-Authors Anak Agung Ketut Sriasih Anak Agung Ratih Wijayanti Anak Agung Ratih Wijayanti Ananda, Komang Dean Andreananda, I Gede Haldi Arief Nugraha Utomo Aruan, Agnesia Margareth Ayu Putu Dyah Arya Dewi Danuarta, I Wayan Deny Dewi Irwanti, Ni Ketut Dewi, Ayu Putu Dyah Arya Dewi, Kadek Ayu Novita Dwiyanti, Ni Kadek ERNA ZULAENI WILES Gayatri, I Gusti Agung Sasih Giri, I Made Agung Prawira Grilo dos Santos, Colly Gusti Ayu Mahanavami I Dewa Made Arik Permana Putra I Dewa Made Arik Permana Putra I Gede Cahyadi Putra I Gede Wahyu Adi Satriawan I Gusti Agung Bagus Widiantara I Gusti Agung Pradnyana Jaya I Gusti Agung Sasih Gayatri I Gusti Ayu Mahanavami I Ketut Budiasa I Ketut Putra Suarthana I Ketut Putra Suarthana I Ketut Sutapa I Ketut Sutapa I Made Agung Rai Antara I Made Astrama I Made Gede Darma Susila I Made Suwitra Wirya I Nengah Aristana I Nengah Sandi Artha Putra I Nengah Subadra I Nyoman Suarjaya I Putu Bagus Andhy Putra I Wayan Edi Arsawan I Wayan Kartimin I Wayan Tantra Jaya, I Gusti Agung Pradnyana Jumiati, Kadek Ari Kadek Ayu Novita Dewi Kardana, I Ketut Karunavani Sarukunaselan Karunavani Sarukunaselan Komang Dean Ananda Komang Shintiya Nita Kristiana Putri Komang Sudarsana Kurniawati, Nuning Made Hedy Wartana Mahendra, I Putu Ariska Marbun, Saorta Mark de Jong Megawati, Ni Ketut Ratna Muhammad Fadhil Ikhsan Ni Kadek Dwiyanti Ni Ketut Dewi Irwanti Ni Ketut Ratna Megawati Ni Luh Putu Agustini Karta Ni Luh Putu Agustini Karta Ni Luh Wayan Sayang Telagawathi Ni Made Ernila Junipisa Ni Made Hartini Ni Made Pramita Dewi Ni Nyoman Arini Ni Nyoman Nidya Trianingrum Ni Nyoman Rusmiati Ni Putu Yunik Anggreni Ni Wayan Mekarini Noviantini Jehabu, Florentina Putra, Putu Guntur Pramana Putu Agus Prayogi R. Sapto Hendri Boedi Soesatyo RADITYA, I PUTU TIANA RADITYA Rusmiati, Ni Nyoman Sari, Ni Putu Eka Satriawan, I Gede Wahyu Adi Suarjaya, I Nyoman Sudarsana, Komang Sugita, I Wayan Sulistiyo Adi Joko Saharjo Sulistyoadi Joko Saharjo Suwitra Wirya, I Made Tristianty, Tristianty Utomo, Arief Nugraha Wibawa, I Wayan Sucipta Widari, Dewa Ayu Diyah Sri Widiani, Desak Made Wulandari, Pande Putu Yuni , Luh Ketut Herindiyah Kartika