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Riono, Slamet Bambang
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Pengaruh Kualitas Pelayanan Administrasi, Kemampuan Kerja Pegawai, dan Integritas terhadap Kepuasan Masyarakat dalam Menerima Pelayanan Publik dengan Semangat Kerja sebagai Variabel Intervening (Studi Kasus di Kantor Kecamatan Wanasari Kabupaten Brebes) Febrianti, Hilda Amalia; Riono, Slamet Bambang; Indriyani, Azizah
Jurnal Akuntansi Hukum dan Edukasi Vol 1, No 2 (2024): November 2024
Publisher : CV. Rayyan Dwi Bharata

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57235/jahe.v1i2.3628

Abstract

Kepuasan  dan  ketidakpuasan  masyarakat  merupakan  bagian  dari pengalaman terhadap hal-hal yang memiliki kecenderungan untuk membangun nilai-nilai ekspektasi dalam memberikan dampak bagi masyarakat untuk melakukan  penilaian terhadap organisasi. Tujuan utama penelitian ini adalah untuk mengetahui apakah pengaruh Kualitas Pelayanan Administrasi, Kemampuan Kerja Pegawai, dan Integritas terhadap Kepuasan Masyarakat dimediasi oleh Semangat Kerja. Sampel dalam   penelitian   ini sebanyak 97 orang, pengumpulan datanya dilakukan dengan menyebar kuesioner kepada seluruh masyarakatyang menerima pelayanan publik sebagai responden. Dalam penelitian ini peneliti menggunakan teknik Random Sampling. Random sampling dikatakan simple (sederhana karena pengambilan anggota sampel dari populasi dilakukan secara acak tanpa memperhatikan strata yang ada dalam populasi itu. Teknik analisis data pada penelitian ini adalah analisis data kuantitatif dengan menggunakan bantuan software statistic SmartPLS yaitu aplikasi dari Structural Equation Modeling-Partial Least Square (SEM-PLS). Hasil penelitian menunjukkan adanya hubungan signifikan antara kualitas pelayanan administrasi dan kepuasan masyarakat, dengan nilai T Statistik sebesar 2,187 dan P value sebesar 0,029. Kemampuan kerja secara langsung tidak berpengaruh terhadap kepuasan masyarakat, hal ini dibuktikan dengan adanya hasil penelitian yang dimana diperoleh hasil nilai T Statistik sebesar 0.263 dan P value sebesar 0.792. Integritas terhadap kepuasan masyarakat memiliki hubungan yang signifikan antar keduanya, hal ini dibuktikan dari hasil penelitian yang diperoleh nilai T Statistik sebesar 1,972 dan P value sebesar 0,049.
Pengaruh Kualitas Kehidupan Kerja, Pemberdayaan dan Pelayanan Publik Terhadap Kinerja Pegawai Kantor Kecamatan Songgom Dengan Kepuasan Kerja Sebagai Variabel Intervening Permana, Rindi Ayu; Riono, Slamet Bambang; Aisyah, Nur
Jurnal Akuntansi Hukum dan Edukasi Vol 1, No 2 (2024): November 2024
Publisher : CV. Rayyan Dwi Bharata

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57235/jahe.v1i2.3781

Abstract

The main objective of this study is to determine how the quality of work life, empowerment, and public service affect the performance of employees at the Songgom District Office, with job satisfaction as an intervening variable. This research uses a quantitative approach with the SmartPLS 3.2.9 analysis tool. The population used in this study consists of all employees working at the Songgom District Office, totaling 138 respondents. The sample in this study was selected using the Stratified Random Sampling method and calculated using the Slovin formula, resulting in a sample size of 103 respondents. Data collection was conducted by distributing questionnaires. The results of the path coefficients for direct and indirect effects show that the quality of work life variable has a significant positive effect on job satisfaction, with a t-value t-table (11.660 1.96) and a sig value of 0.000. Empowerment does not affect job satisfaction, with a t-value t-table (0.506 1.96) and a sig value of 0.613. Public service has a significant positive effect on job satisfaction, with a t-value t-table (5.536 1.96) and a sig value of 0.000. Job satisfaction does not affect employee performance, with a t-value t-table (0.313 1.96) and a sig value of 0.755. The quality of work life has a significant positive effect on employee performance, with a t-value t-table (3.655 1.96) and a sig value of 0.000. Empowerment has a significant positive effect on employee performance, with a t-value t-table (5.570 1.96) and a sig value of 0.000. Public service does not affect employee performance, with a t-value t-table (0.060 1.96) and a sig value of 0.952. The job satisfaction variable is not able to mediate the quality of work life, with a t-value t-table (0.059 1.96) and a sig value of 0.953. Job satisfaction is not able to mediate empowerment, with a t-value t-table (0.027 1.96) and a sig value of 0.979. Job satisfaction is not able to mediate public service, with a t-value t-table (0.039 1.96) and a sig value of 0.957.
Pengaruh Komunikasi Organisasi, Komitmen Organisasi, dan Lingkunan Kerja terhadap Kepuasan Masyarakat melalui Kualitas Pelayanan sebagai Variabel Intervening (Studi Kasus di Dinas Dukcapil Brebes) Agustian Maulana; Slamet Bambang Riono; Ari Kristiana
JURNAL ILMIAH EKONOMI DAN MANAJEMEN Vol. 2 No. 9 (2024): JURNAL ILMIAH EKONOMI DAN MANAJEMEN (JIEM)
Publisher : CV. KAMPUS AKADEMIK PUBLISING

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61722/jiem.v2i9.2525

Abstract

This research aims to analyze the influence of organizational communication, organizational commitment, and work environment on community satisfaction through service quality as an intervening variable. This research was conducted at the Population and Civil Registration Service (Dinas Dukcapil) of Brebes Regency using quantitative research methods. The research subjects were all employees of the Brebes Dukcapil Service, while the research object was the influence of the independent variables (organizational communication, organizational commitment and work environment) on the dependent variable (community satisfaction) through the intervening variable (service quality). The research population is all the people of Brebes Regency who have come to the Brebes Dukcapil Service, especially in the period October-December 2023, totaling 1,100 people. The sampling technique used was simple random sampling with a sample of 92 people. Research data was collected through questionnaires distributed to respondents and analyzed using Structural Equation Modeling (SEM) analysis techniques. The research results show that: Organizational communication has a positive and significant effect on service quality. Organizational commitment does not have a significant effect on service quality. The work environment has a positive and significant effect on service quality. Organizational communication does not have a significant effect on community satisfaction. Organizational commitment does not have a significant effect on community satisfaction. The work environment has a positive and significant effect on people's satisfaction. Service quality has a positive and significant effect on community satisfaction. Service quality mediates the influence of organizational communication on community satisfaction. Service quality does not mediate the relationship between organizational commitment and community satisfaction. Service quality mediates the influence of the work environment on people's satisfaction.
Pengaruh Harga, Promosi, Dan Kualitas Produk Indomie Terhadap Keputusan Pembelian Di Warmindo Jayaberkah Sabila Imelda Putri; Salsa Ainurrohmah; Slamet Bambang Riono; Muhammad Syaifulloh
CiDEA Journal Vol. 2 No. 2 (2023): CiDEA Journal
Publisher : Universitas 17 Agustus 1945 Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56444/cideajournal.v2i2.1368

Abstract

Indomie continues to adapt to consumer trends and preferences by launching product variants that suit local tastes or follow specific food trends helping Indomie stay relevant in the market. This study aims to analyze the influence of price, quality, and quantity on purchasing decisions in terms of Indomie instant noodle products. Price, promotion, and product quality were identified as independent variables in this study with purchasing decision as the dependent variable. The study was conducted with quantitative methodology. The population in this study was randomly taken from 430 Warmindo Jayaberkah consumers. The number of samples in this study was 25% of the total population obtained by 107 respondents. The results showed that price and product promotion did not affect purchasing decisions, while product quality influenced purchasing decisions. Product price, promotion, and product quality together influence purchasing decisions. Product pricing, promotion, and product quality influence purchasing decisions by 63.2%. The study's findings would suggest that product quality variables have a substantial impact on purchasing decisions.
Pengaruh Citra Merek, Kualitas Produk, Harga, Serta Celebrity Endorser Terhadap Keputusan Pembelian Pada Produk Scarlet Di Yogya Mall Brebes Sulisti Zulia Aprilianti; Yumna Nada Salsabila; Slamet Bambang Riono; Hendri Sucipto; Akbar NPD Wahana
CiDEA Journal Vol. 2 No. 2 (2023): CiDEA Journal
Publisher : Universitas 17 Agustus 1945 Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56444/cideajournal.v2i2.1370

Abstract

This research aims to explore the consequences of brand image, product quality, price, and celebrity endorsers on consumers' tendency to buy Scarlet Whitening Body Lotion products again. Survey participants included consumers who bought and used Scarlet Whitening Body Lotion products from Yogya Mall Brebes, with a total of 464 people. The research sample was taken as much as 25% of the population, namely 116 respondents, with the implementation of random selection procedures. The information collection equipment used is a questionnaire that has been tested for validity, reliability, and meets the assumptions of classical responses. The data were tested by multiple regression analysis, t test, F test, as well as coefficient of determination. The results show that brand image has a positive and significant influence on purchasing decisions. Product variables have no effect on purchasing decisions, price and celebrity endorsers have no effect on purchasing decisions. In totality, brand image, product quality, price, and celebrity endorsers have an influence on the purchase decision of Scarlet Whitening Body Lotion products.
The Influence of Social Media and Product Quality on Purchase Intention on MSME Mitra Mandiri Brebes Dumadi Dumadi; Slamet Bambang Riono
Harmony Management: International Journal of Management Science and Business Vol. 2 No. 2 (2025): International Journal of Management Science and Business
Publisher : International Forum of Researchers and Lecturers

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70062/harmonymanagement.v2i2.267

Abstract

The impact of the Covid-19 pandemic was experienced by business actors, especially MSME business actors and had a huge impact on business actors who had just started a business. The Covid-19 pandemic that hit the world has made many changes, including the changing behavior of consumers. MSME actors must be able to adapt to existing conditions. Consumers prefer to make purchases onlineonline according to their circumstances and needs during a pandemic, but this right is also inseparable with regard to the quality of the product to be purchased, whether it meets their needs or not. The research objectives were to find out and analyze the influence of: social media on buying interest, product quality on buying interest, and social media and product quality on buying interest in UMKM Mitra Mandiri Brebes. The research population referred toFriends of the Umkm Mitra Mandiri account as of October 15, 2023 totaling 201 friends. Sampling using the Slovin formula with techniquesincidental as many as 67 respondents. The data uses primary data from the answers to the questionnaire. Hypothesis testing uses SPSS. The theoretical basis used is social media, product quality, and buying interest. The results showed social media partially has a significant effect on purchase intention, product quality partially has a significant effect on purchase intention, and social media and product quality simultaneously influence purchase intention
Penyuluhan Pentingnya Label Pada Kemasan Produk Usaha Mikro Kecil Menengah (UMKM) Desa Randusanga Wetan Rinaldi Dwi Imani; Hendri Sucipto; Nur Afridah; Muhammad Syaifulloh; Slamet bambang Riono
CITAKARYA Jurnal Pengabdian Masyarakat Vol. 2 No. 02 (2024): Juli
Publisher : CITAKARYA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63922/citakarya.v2i02.235

Abstract

Rendahnya kesadaran para pelaku Usaha Mikro Kecil Menengah (UMKM) terhadap pentingnya label pada kemasan produk UMKM yang berlaku, kebanyakan pelaku UMKM banyak yang mengalami kesulitan dalam hal memperhatikan label produk. Tujuan dari kegiatan ini adalah agar pemilik usaha khususnya UMKM lebih memperhatikan Label pada Kemasan UKM yang produknya akan mereka pasarkan di berbagai segmen pasar selain mendapat inovasi dari kemasan juga bisnis para UMKM mendapatkan kelegalan dari sertifikat Sehat dan Halal, sehingga dapat menarik minat pembeli dan semua UMKM siap dalam menghadapi persaingan. Label produk merupakan identitas dari sebuah produk yang akan dipasarkan, label produk dapat mempermudah konsumen dalam memilih produk yang akan dibelinya, dan menjadi penguat branding usaha dalam persaingan bisnis yang semakin ketat. Dalam label di produk terdapat informasi berupa brand, komposisi, legalitas, fungsi dan petunjuk produk. Para pelaku UMKM juga harus melek teknologi atau sistem informasi yang biasa disebut dengan e-commerce atau pemasaran elektronik, guna mempermudah para pelaku UMKM dalam berinovasi melakukan produksi dan penjualan produk. masih terdapat rendahnya pemahaman dalam pembuatan label pada kemasan. Label NIB, halal MUI dan Label BPOM untuk produk pangan merupakan potensi besar yang dimiliki UMKM di Desa Randusanga Wetan karena dituntut harus bisa memperbaiki kekurangan-kekurangan dan serta membuat inovasi-inovasi yang bisa membuat UMKM-UMKM tersebut berkembang pesat, mampu bertahan dan siap bersaing.
Analisis Beban Kerja, Disiplin Kerja dan Budaya Kerja terhadap Kinerja Karyawan Melalui Kepuasan Kerja sebagai Variabel Intervening : (Studi Kasus PT Kido Mulia Indonesia) Khalimatul Laeliah; Slamet Bambang Riono; Ari Kristiana; Hendri Sucipto
GEMILANG: Jurnal Manajemen dan Akuntansi Vol. 5 No. 1 (2025): Jurnal Manajemen dan Akuntansi
Publisher : BADAN PENERBIT STIEPARI PRESS

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56910/gemilang.v5i1.2340

Abstract

Low employee performance often hinders organizational goals. This issue is suspected to be influenced by factors such as workload, work discipline, work culture, and job satisfaction. This study aims to analyze the effects of workload, work discipline, and work culture on employee performance, as well as the role of job satisfaction as a mediating variable. Using a quantitative descriptive survey method and SEM-PLS analysis on 91 employees of PT Kido Mulia Indonesia, the results show that workload (coefficient = 0.252; t = 2.300; p = 0.022), work discipline (0.238; t = 2.538; p = 0.011), and work culture (0.350; t = 3.663; p = 0.000) have a significant positive effect on employee performance. These variables also significantly influence job satisfaction, with workload (0.415; t = 3.617; p = 0.000), work discipline (0.298; t = 3.852; p = 0.000), and work culture (0.300; t = 4.183; p = 0.000). Job satisfaction has a significant positive effect on employee performance (0.646; t = 3.047; p = 0.002) and mediates the effects of work discipline and work culture on performance. These findings highlight the importance of managing workload, discipline, culture, and job satisfaction to improve employee performance.
Pengaruh Komitmen Organisasi, Disiplin Kerja dan Beban Kerja terhadap Kinerja Karyawan dengan Kepuasan Kerja sebagai Variabel Intervening: (Studi Kasus pada UD Udang Muncul Jaya Kabupaten Brebes) Septa Wigo Lisnandiyanto; Slamet Bambang Riono; Hendri Sucipto; Azizah Indriyani
GEMILANG: Jurnal Manajemen dan Akuntansi Vol. 5 No. 1 (2025): Jurnal Manajemen dan Akuntansi
Publisher : BADAN PENERBIT STIEPARI PRESS

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56910/gemilang.v5i1.2341

Abstract

This study aims to examine the effects of organizational commitment, work discipline, and workload on employee performance and job satisfaction at UD Udang Muncul Jaya in Brebes Regency. It also investigates the role of job satisfaction as an intervening variable between these factors and employee performance. Using a quantitative approach with Structural Equation Modeling Partial Least Squares (SEM-PLS), the study surveyed all 75 employees as the sample through a saturated sampling technique. Primary data was collected via questionnaires. The results indicate that work discipline and workload have a positive and significant effect on employee performance, while organizational commitment does not have a significant impact. Work discipline negatively and significantly affects job satisfaction, whereas organizational commitment and workload have no significant effect. Job satisfaction also negatively and significantly influences employee performance. Furthermore, job satisfaction does not mediate the relationship between organizational commitment, work discipline, workload, and employee performance. These findings provide important insights for management to improve employee performance by managing work discipline and workload, while also considering job satisfaction factors.
Pengaruh Pelayanan Publik, Kualitas Kehidupan Kerja, dan Integritas terhadap Kinerja Aparatur Desa Se-Kecamatan Bulakamba Kabupaten Brebes Agustian Nur Alif; Slamet Bambang Riono; Ari Kristiana; Akbar NP Darma Wahana; Amelia Sholeha
Jurnal Ilmu Manajemen, Ekonomi dan Kewirausahaan Vol. 5 No. 1 (2025): Maret : Jurnal Ilmu Manajemen, Ekonomi dan Kewirausahaan
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jimek.v5i1.6545

Abstract

This study aims to analyze the influence of public service, quality of work life, and integrity on the performance of village officials in Bulakamba District, Brebes Regency. A quantitative approach was used with a survey method. The population in this study consisted of all 149 village apparatus employees in Bulakamba District. The sample size was determined using the Slovin formula with a 5% margin of error, resulting in 109 respondents selected based on the criteria of being over 17 years old and having at least one year of work experience. Data were collected through the distribution of questionnaires and analyzed using multiple linear regression. The results of the study show that public service has a positive and significant effect on the performance of village officials. The quality of work life also has a positive and significant effect, indicating the importance of a supportive work environment. In addition, integrity has been proven to have a positive and significant impact on performance, emphasizing that honesty and responsibility are crucial factors in improving work outcomes. Simultaneously, public service, quality of work life, and integrity jointly contribute 45.00% to the performance of village officials, while the remaining 55.00% is influenced by other variables not examined in this study.
Co-Authors Afridah, Nur Agustian Maulana Agustian Nur Alif Ahmad Faozan Akbar NP Darma Wahana Akbar NP Darma Wahana Akbar NPD Wahana Akbar Nuur Purnama Darma W. Akbar Nuur Purnama Darma Wahana Akbar Nuur Purnama Dharma Wahana Alim Mutaqin Amelia Sholeha Amey, Vivian Pushein Margaretha Andi Yulianto Andi Yulianto Anisa Sains Kharisma Antika, Tri Linda Ari Kristiana Ari Kristiana Asih Setyaningsih Ayip Febriansyah Azzah Hanifah Budi Raharjo Deva Ariyani Dian Nur Millah Dumadi Dumadi, Dumadi Dwi Harini Dwi Harini DWI HARINI Eva Lutfiyatul Latipah Faninda Ayu Khumaeroh Farhan Saefudin Wahid Febrianti, Hilda Amalia Fera, Melly Gian Fitralisma Gian Fitrialisma Hanari Fajarini Hendri Sucipto Hendri Sucipto Hendri Sucipto Hendri Sucipto Heru Mulyanto Heru Subagja Hesti Karuniati Rizkiana Hidayah, Siti Ulin Nuril Hilda Kumala Wulandari Hilda Kumala wulandari Ikhwan, Syariefful Indah Dewi Mulyani Indah Dewi Mulyani Indriyani, Azizah Ismi Nur Kholifah Jamilatun Hikmah Jayawarsa, A.A. Ketut Khaerunnisa Khalimatul Laeliah Kholil Rokhmat khusnul khotimah Kristiana, Ari Lilis Setiyani Listantia Valentine Lusi Suryani M Badrun Zaman M. Ajis Susilo M. Badrun Zaman Maftukhin Maftukhin Melania Noeri Alifiyah* Mey Nur Aisyah Mila Febriani Dzun Nur Ain Moh Toharudin Moh. Nurizki Mohamad Badrun Zaman Muhamad Syahrul Aziz Muhammad Saefulloh Muhammad Syaifulloh MUHAMMAD SYAIFULLOH Muhammad Syaifulloh Muhammad Syaifulloh Muhammad Syaifulloh Muhammad Syaifulloh Mukson Mukson Mukson Mukson Mukson Mulyamin Mulyamin Nihayatul Fadlilah Noeri Alifiyah*, Melania Nur Afridah Nur Aisyah NUR AISYAH Nur Khojin Nur Khojin Nur Kiman Nuroksi Apipah Nurul Fitriyani Otong Saeful Bachri Permana, Rindi Ayu Puspawati Rais Puji Rahayu Rani Reviyana Purwanti Rinaldi Dwi Imani Robby Setiadi Robert Rizki Yono Roni Roni Roni, Roni Sabila Imelda Putri Salsa Ainurrohmah Saputra, Agung Aji Septa Wigo Lisnandiyanto Setiyoko, Didik Tri Siti Marselia Siti Rofiqoh Solikha Puji Astuti Solikhin Solly Aryza Suci Nur Utami Sucipto, Hendri Sulisti Zulia Aprilianti Syaeriefful Ikhwan Titi Rahmawati TITI RAHMAWATI Toha, Muhamad Tri Octaviani Triputra, Dedi Romli Ubaedillah Ubaedillah Ubaedillah Umisara, Elinda Wadli Wadli Wahana, Akbar Nuur Purnama Darma Wahid, Farhan Saefudin Wahyu Wibowo Wahyu Wibowo Warpuah Widiya Ananda Widiya Nurul Azmia Wihartiani Wihartiani Winda Sofiana Sundari Windi Nur Aeni Windy Oktafiana Wiwin Julianti Wulandari, Anna Yenny Ernitawati Yulies Ayu Lestari Yumna Nada Salsabila