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Sulfiani, Sulfiani
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Journal : Barakuda 45

 1 
Application Of Importance Performance Analysis (IPA) Of Sapta Pesona Beach Marina Semarang Dhameria, Vita; Sulfiani, Sulfiani; Kusumah, Adie Irwan
Barakuda 45: Jurnal Ilmu Perikanan dan Kelautan Vol 5 No 1 (2023): Edisi April
Publisher : Fakultas Perikanan dan Ilmu Kelautan Universitas 17 Agustus 1945 Cirebon

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47685/barakuda45.v5i1.303

Abstract

This study aims to analyze the level of visitor satisfaction on the service performance of Marina Semarang beach. The method of measuring visitor satisfaction uses the IPA (Importance-Performance Analysis) method or the Performance Interest Analysis and the Customer Satisfaction Index or Customer Satisfaction Index (IKP). Data was collected by filling out questionnaires and interviewing 440 respondents who were visitors to Marina Semarang Beach who were domiciled in Semarang. The questionnaire consists of 3 parts: first, visitor characteristics data, second assessment/perception of visitors about the performance (performance) at the tourist attractions Marina Semarang Beach, third assessment/perceptions about the importance (importance) in tourist attractions Marina Beach Semarang. A total of 274 respondents or 62.27%, this shows that the respondents are satisfied, meaning that the implementation of the attributes of Sapta Pesona Marina Beach Semarang is satisfactory. a total of 437 respondents or 99.3%, this shows that respondents feel it is important that the implementation of the attributes of Sapta Pesona Marina Beach Semarang is expected to be improved.
Co-Authors Adie Irwan Kusumah AGUS AGUS Albertus Ata Maran Albina Bare Telan, Albina Bare Alfiyah, Alfiyah Alia Latifah Alwi Shihab Dly Amir Zainuddin, Muh Andi Bahrun Syam Andi Prastowo Anwar Kadafi Armayanti, Andi Kurnia Asdi, Asdi Asma Amelia Asni Asni Az Zahro, Fatimah Bahtiar Hadjamati Bouty, Rahmat Firdaus Dehiyo, Anastasya P.R. Dhameria, Vita Dito Anurogo, Dito Divy, Ellen Okta Dwi Rantisari Thayeb, Andi Meinar Dwi Rantisari, Andi Meinar Dylan Tamalsir Edi Pramono Egidia syafitri Elpira Asmin Eva Nunung Husna Fajruddin, Muhammad Nabhan Farid, Nurfiddin Fatmawati, Fatmawati Fauziana, Sartika Putri Fitria, Faning Maulida Fitry Purnamasari Haerunnisa Haerunnisa, Haerunnisa Hartati Hartati Hartati Malkab Heriyono, Heriyono Hulkin, Muhammad Iftita Annur Iksan, Iksan Jamaluddin Jamaluddin Jannana, Nora Saiva Jasri, Jasri Jihadilla, Nur Juwariyah, Siti Kamaruddin Kamaruddin Kamaruddin, Syamsu A. Karumpa, Aco Khair Khalis Syurkati Kuniawati, Nevi Latif, Fausia Maulana Malik Ibrahim Maulana, Fahmi maulida, faning MAURITZ PANDAPOTAN MARPAUNG Meillisa Carlen Mainassy Melenia Rahayu, Petra Misnarliah, Misnarliah Mohammad Yusuf Randy Muhammad Erik Kurniawan Muhammad Khaedar Sahib Mus, Rosdiana Musiana, Musiana Mutmainnah Abbas Nadiatul Imani Nasir Nasir Nirwana, Nirwana Noptario Nora Saiva Jannana Novitasari, Kartika Nurain Israfil Nurdin, Muh. Nur Islam Nurfiana, Rika Nurnilasari, Nunung Nurul Insyani Putri, A. Nur Quraissy, Andi R. Rusli Rahman, A Syafir Rahman, Andris Mohamad Rahman, H Abd Rahmasari, Shafira Meiria Rahmat, Rezqiqah Aulia Ramliah, Ramliah Rifka Alfiana Rudi Rudi Rudi Rudi SAHABUDDIN SAHABUDDIN Saleh, Adriandy Salsabila, Diva Santi Santi Saputra, Wawan Edi Sarie, Dwi Mutiara Sedya Sentosa Sembiring, Rinawati Sentosa, Sedya Septiyanti, Monic Shafitri, Dian Sitti Aminah Sudirman Sugiyanto - Sulfiani, Hasmi Susilawati, Susilawati Syamela Massa Kaulika Syamsiar, Syamsiar Syapuan, Ahmad Syek Abdullah Taufiq, Nuramaniyah Thahir, Irmawati Thayeb, Andi Meinar Dwi Rantisari Titin Agustina Titin Nurfadilla urfan Urfan, Urfan Usman Usman Vivit Rosmayanti Waode Nurhaliza Wulandhani, Suci Zakaria, Abd Razak Zulfitrah Amal