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Journal : Tadulako Master Law Journal

 1 
KONSEP TANGGUNG JAWAB PERUSAHAAN JASA EKSPEDISI TERHADAP KETERLAMBATAN KERUSAKAN DAN HILANGNYA BARANG MILIK KONSUMEN magfirah
TADULAKO MASTER LAW JOURNAL Vol 8 No 3 (2024): OKTOBER
Publisher : Universitas Tadulako

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Abstract

The writing method used is normative legal research or library legal research using a statute approach, case approach, and conceptual approach. The results of the research show that: 1) The concept of the responsibility of expedition service companies can be classified based on the element of fault (fault liability principle), based on the presumption of liability principle, based on absolute liability principle and based on the limitation of liability principle. 2) Efforts to resolve compensation by the expedition service against delays in damage and loss of goods must be in accordance with the Civil Code and KUHD if proven to have committed errors or omissions in the delivery of goods, then the expeditor must compensate in accordance with applicable procedures because the purpose of the enactment of Law No. 8 of 1999 concerning Consumer Protection and Presidential Regulation No. 16 of 2018 concerning Government Procurement of Goods and Services is to provide protection to the parties, both business actors and consumers in carrying out their duties. Metode penulisan yang digunakan adalah penelitian hukum normatif atau penelitian hukum kepustakaan dengan menggunakan pendekatan undang-undang (statute approach), pendekatan kasus (case approach), dan pendekatan konseptual  (conceptual approach). Hasil penelitian menunjukkan bahwa: 1) Konsep dari tanggung jawab perusahaan jasa ekspedisi dapat digolongkan berdasarkan atas unsur kesalahan (fault liability principle), berdasarkan atas praduga (presumption of liability principle), berdasarkan atas tanggung jawab mutlak (absolute liability principle) dan berdasarkan atas pembatasan (limitation of liability principle). 2) Upaya penyelesaian ganti rugi oleh pihak jasa ekspedisi terhadap keterlambatan kerusakan dan hilangnya barang harus sesuai dengan KUHPerdata dan KUHD apabila terbukti melakukan kesalahan atau kelalaian dalam pengiriman barang, maka pihak ekspeditur harus mengganti kerugian sesuai dengan prosedur yang berlaku karena tujuan disahkannya UU No. 8 Tahun 1999 tentang Perlindungan Konsumen dan Perpres No. 16 Tahun 2018 tentang Pengadaan Barang Dan Jasa Pemerintah untuk memberikan perlindungan kepada para pihak baik itu pelaku usaha dan juga konsumen dalam melaksanakan tugasnya.
Co-Authors Abd. Rajab Abdul Rahim Abdul Rajab Abdullah, Hasrianah ABUTE, ERNIWATI LA Ady DJ, Arifhan Afdal, Faidil Agus Nasir Ahmad K Ahmar, Ansari Saleh Ahyuna Ainun, Nurfadilah Aisyah Akbar Azis Amri Amal Andrew Ridow Johanis M Anggi, Viani Anis Anshari Mas'ud Anis Anshari Mas'ud Annisa Arham Arifin Arifin, Suci Ramadhani Arwansyah Asrianti Safitri Muchtar Asyraf, Ammar Ayu Andira Ayu Rahayu Azzajjad, Muhammad Fath Badirun Basir Baharuddin Hamzah Baharuddin Paloloang Bahtiar Bengkati, Stely Gracia Dahliah Damayanti, Alfina Debora Rislianti Lakiu Dewa, Nurfadillah Y.A Dewi Satria Ahmar Dian Rahmayanti Rivai Edy Saputra Erni Marlina, Erni Erwin Faizal Ficiyarni Firdayanti Fitry Rahmah Haeruddin Hafid Hafizah Hardani, Muhammad Fakhrul Harun Haslina, Welsi Hasritawati Hasyrif SY Herman Heriadi Idwar Ijirana Ilimu, Edi Indah Kurnia Utami Intan Novita Sari Islamiati, Utami Ita Novianti Joni Tandi, Joni Khaerunnisa Khalil Gibran Lanapu, Saira Luluk Musfiroh Mahfud Radi Mambuhu, Ilham Mangindara, Mutmainnah Markus Bamba, Pampang Arruan Merue, Novalia Miftah Chairani Hairuddin Moingo, Moh. Taufik Muh. Erwinto Imran Muhammad Nabil Muhammad Shaleh Z MUHAMMAD YUSUF Muhaymin, Safar Mujirin M. Yamin Musdalifah, Uci Nabil , Muhammad Nazily Haryati Niluh Puspita Dewi Ningsih, Fitria Wahyu Nur Fitriani Nur Isramawati Nurdiansah Nurhafida Nurmasita, Endah Nurpadillah Nursyam Anwar Nurvita Nurwahyuni Oktavia Putri Hamidah Oktaviani, Dhea Oktavianus, Michael Pajri, Nur Polakitan, Grace Prasetio, Budi Purnama Ningsih Purniawan, Didin Rahmat Ghazali Rasmiyanti, Ni Kadek Evy Ridhayani Adiningsih Rio Akbar Ririen Hardani Rusdi, Nur Risma Siti Fatimah Siti Rahmah Sitti Aminah Sitti Rahmawati Sri Hastuti Virgianti Pulukadang Suherman Sumarsih SURYANI Suryani Syamsuddin Syafika Alaydrus Syam, Asrul Syamsuadi, Ahmad Tamaulina Br Sembiring Tien, Tien Wahyu Handayani Tri Santoso Tri Santoso Ulpa, Nur Aulia Utami, Indah Kurnia Wahdaniah Wahyu Maulid Adha WAHYUNI Wahyuni Zumara Wali Ara Wati , Caecilia Henny Setya WINARSIH Y.A. Dewa, Nurfadillah. Yana Novika R Yusnani