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Kualitas Pelayanan Pengaduan Kasus Kekerasan Anak Di Dinas Pemberdayaan Perempuan dan Perlindungan Anak Kota Palu Pratama, Putra; Intan, Intan; Manda, Manda; Amalia, Rezki; Diva, Diva; Mustainah, Mustainah; Kurnia, Intam; Haryono, Dandan
Jurnal ADMINISTRATOR Vol. 7 No. 2 (2025)
Publisher : Sekolah Tinggi Ilmu Administrasi (STIA) Pembangunan Palu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55100/administrator.v7i2.112

Abstract

This study aims to analyze the quality of complaint services for child abuse cases at the Office of Women’s Empowerment and Child Protection (DP3A) of Palu City in supporting child protection efforts. The study focuses on five dimensions of service quality: responsiveness, assurance, tangibles, empathy, and reliability. This research employs a descriptive qualitative approach. Data collection techniques include in-depth interviews, observations, and documentation. The informants in this study consisted of the Head of the Child Abuse Division, service staff, and data operators, who are directly involved in the process of receiving and handling complaints. Data analysis was conducted through data condensation, data display, and conclusion drawing. The findings reveal that the dimensions of responsiveness, assurance, tangibles, and empathy have been implemented quite effectively. Officers are able to provide initial responses, explain service procedures, and demonstrate concern for complainants and victims. Facilities such as service rooms and counseling rooms are available, although improvements in comfort are still needed. However, reliability has not been optimal due to delays in case follow-up, inconsistent progress information, and cross-sector coordination barriers, which reduce public trust. The study concludes that the quality of complaint services for child abuse cases at DP3A Palu City is not yet optimal.
Implementasi Kebijakan Pengendalian Massa di Wilayah Hukum Polres Morowali Utara Haris, Haris; Mustainah, Mustainah; Natsir, Nawawi
Journal of Education Religion Humanities and Multidiciplinary Vol 3, No 2 (2025): Desember 2025
Publisher : CV. Rayyan Dwi Bharata

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57235/jerumi.v3i2.7595

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The results of this study indicate that the implementation of the Crowd Control Policy in the jurisdiction of the North Morowali Police has not been running optimally, this is due to the failure to achieve the Communication Aspect between implementers has not run well. Coordination between leaders and members in the field still often experiences obstacles, especially in conveying information quickly and accurately when urgent situations occur. and communication in handling crowd control demonstrations has not run well because the masses who hold demonstrations are always in unexpected circumstances without prior notification. The Resource Aspect, both personnel and infrastructure owned by the North Morowali Police Samapta Unit is still relatively limited. The number of personnel on duty is not proportional to the area and intensity of community activities. The Disposition Aspect that the commitment and integrity of implementers in the field is quite good, where Samapta members try to carry out crowd control tasks by upholding the principles of professionalism and proportionality. The Bureaucratic Structure Aspect, in the implementation of the crowd control policy at the North Morowali Police has been clearly structured and in accordance with Standard Operating Procedures (SOP) and has a clear division of tasks, starting from planning, implementation, to evaluation
Integrasi Teori Belajar, Metakognisi, dan Pembelajaran Transformatif dalam Desain Pembelajaran Abad ke-21: Suatu Kajian Psikologi Pendidikan Berbasis Sintesis Teoretik Syaharuddin, Syaharuddin; Muliana, Hanana; Mustainah, Mustainah; Azis, Fatimah
Indonesian Research Journal on Education Vol. 5 No. 6 (2025): Irje 2025
Publisher : Fakultas Keguruan dan Ilmu Pendidikan, Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/irje.v5i6.3967

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Pembelajaran abad ke-21 menuntut pendekatan yang tidak hanya berfokus pada penguasaan pengetahuan, tetapi juga pada pengembangan kemampuan berpikir reflektif, regulasi diri, dan transformasi cara pandang peserta didik. Artikel ini bertujuan untuk menganalisis secara konseptual integrasi teori belajar konstruktivistik, metakognisi, dan pembelajaran transformatif sebagai kerangka psikologi pendidikan yang relevan dalam konteks pendidikan kontemporer. Penelitian ini menggunakan pendekatan kajian pustaka sistematis terhadap literatur primer yang relevan dalam bidang psikologi pendidikan dan pembelajaran abad ke-21. Data dikumpulkan melalui penelusuran artikel jurnal bereputasi dan dianalisis menggunakan teknik analisis tematik untuk mengidentifikasi keterkaitan konseptual antar teori. Hasil kajian menunjukkan bahwa konstruktivisme menyediakan landasan epistemologis bagi pembelajaran aktif, metakognisi berperan sebagai mekanisme regulatif yang memperkuat kemandirian belajar, sementara pembelajaran transformatif memungkinkan terjadinya perubahan kerangka berpikir yang lebih reflektif dan adaptif. Integrasi ketiga perspektif tersebut membentuk kerangka pembelajaran multidimensional yang mendukung pengembangan keterampilan abad ke-21, khususnya keterampilan berpikir kritis, kreativitas, komunikasi, dan kolaborasi. Artikel ini berkontribusi pada penguatan diskursus psikologi pendidikan dengan menegaskan pentingnya pendekatan integratif dalam merancang pembelajaran yang bermakna dan berkelanjutan.
Implementasi Kebijakan Dana Bantuan Operasional Sekolah di Dinas Pendidikan dan Kebudayaan Daerah Kabupaten Morowali Utara Rais Sikki; Mustainah Mustainah; Nawawi Natsir
Journal of Innovative and Creativity Vol. 5 No. 3 (2025)
Publisher : Fakultas Ilmu Pendidikan Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/joecy.v5i3.4869

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The study purpose was to analyze the implementation of the School Operational Assistance (BOS) fund policy at the Department of Education and Culture of North Morowali Regency. This policy aims to support school operational activities and improve the quality of education by ensuring financial assistance is used effectively and transparently. Materials and methods. The study employed a qualitative descriptive method to provide an in-depth understanding of the BOS fund implementation process. Data were collected through observation, in-depth interviews, and documentation from five key informants consisting of education officers and BOS management staff. The analysis followed Miles, Huberman, and Saldaña’s interactive model, which includes data condensation, data display, and conclusion drawing. Edward III’s policy implementation theory covering communication, resources, disposition, and bureaucratic structure served as the analytical framework. Results. The findings indicate that the implementation of the BOS policy in North Morowali Regency remains less effective. Weak supervision, limited human resources, insufficient monitoring and evaluation budgets, and the absence of strict sanctions for fund misuse were identified as the main constraints. Although communication between the education department and schools has improved through meetings and digital media, the overall implementation still lacks optimal control and consistency in financial accountability. Conclusions. To enhance the effectiveness and accountability of BOS fund management, it is recommended that the Department of Education increase the number and competence of supervisors, allocate a larger budget for regular monitoring and evaluation, and enforce stricter sanctions against misuse. Strengthening human resource capacity, institutional transparency, and compliance mechanisms will ensure that the BOS program achieves its goal of improving the quality and equity of education in North Morowali Regency
Sustainable Mangrove Management As An Effort to Achieve the Sustainable Development Goals in Donggala Regency Muthia Muthia; Riyadi Slamet; Mustainah Mustainah; Pageno Isbon; Irfan Mufti
Jurnal Penelitian Pendidikan IPA Vol 11 No 12 (2025): December
Publisher : Postgraduate, University of Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29303/jppipa.v11i12.13618

Abstract

This study addresses ineffective implementation of sustainable mangrove management policies in Donggala Regency in relation to achieving the Sustainable Development Goals (SDGs). The study aims to analyze policy implementation and identify key factors influencing sustainable mangrove governance. A descriptive qualitative approach was employed, with data collected through in-depth interviews, observation, documentation, and literature review. Informants were purposively selected from local government institutions, coastal communities, and environmental organizations. Data analysis used Malcolm L. Goggin et al.’s (1990) policy implementation framework, focusing on policy content, communication structure, and the reputation of implementing actors. The findings indicate that while policy substance is relatively adequate, weaknesses in communication and limited government credibility impede effective implementation, resulting in a greater operational role for local communities and non-governmental organizations. The study concludes that strengthening multi-actor collaboration is crucial for improving sustainable mangrove management and supporting SDG achievement
EFEKTIVITAS PROGRAM KELUARGA HARAPAN DI DESA BASSIANG KECAMATAN PONRANG SELATAN KABUPATEN LUWU Aviliani, Aviliani; Dandan Haryono; Mustainah, Mustainah; Intam Kurnia
Journal of Golden Generation Multidisciplinary Vol. 2 No. 2 (2026): April 2026: Journal of Golden Generation Multidisciplinary
Publisher : PT. Lembaga Penerbit Penelitian Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.65244/jggm.v2i2.707

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Penelitian ini menganalisis efektivitas Program Keluarga Harapan (PKH) di Desa Bassiang, Kecamatan Ponrang Selatan, Kabupaten Luwu, menggunakan kerangka lima dimensi Edy Sutrisno (2007). Pendekatan kualitatif dengan teknik wawancara mendalam terhadap narasumber terkait menunjukkan bahwa PKH berjalan efektif secara keseluruhan. Dimensi pemahaman program optimal melalui sosialisasi MUSDES dan P2K2, dengan pemahaman tinggi terhadap tujuan, syarat DTSEN desil 1-4, serta regulasi Inpres No. 4/2024 dan Permensos No. 22/2026 tanpa kendala signifikan. Tepat sasaran tercapai via jalur formal (Musdes-SIKS-NG) dan mandiri (Cek Bansos), menyasar keluarga kurang mampu secara akurat. Penyaluran tepat waktu mengikuti jadwal Kementerian Sosial secara serentak, didukung pemberitahuan digital dan tatap muka tanpa keterlambatan. Tercapainya tujuan terbukti dari peningkatan akses pendidikan, kesehatan, dan pengurangan kemiskinan bertahap, sementara perubahan nyata mencakup pola hidup sehat, kesadaran pendidikan, dan daya beli ekonomi lokal. Hasil ini kontras dengan penelitian terdahulu seperti Erika Dwi Nanda (2024) yang menemukan ketidaktepatan sasaran, menegaskan pengaruh faktor lokal terhadap efektivitas PKH. Implikasi: Penguatan verifikasi digital dan sosialisasi berkelanjutan direkomendasikan untuk replikasi di wilayah serupa.
Menulis sebagai Proses Kognitif Reflektif dalam Pembelajaran Bahasa Indonesia Mustainah Mustainah; Nurul Amaliah; Arsetia Megaputri; Anita Candra Dewi
JURNAL PENDIDIKAN BAHASA Vol. 16 No. 2 (2026): JURNAL PENDIDIKAN BAHASA
Publisher : STKIP Taman Siswa Bima

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37630/jpb.v16i2.4323

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Penelitian ini bertujuan untuk menganalisis proses menulis sebagai bentuk berpikir reflektif dalam perspektif pembelajaran mendalam, serta mengeksplorasi bagaimana hal tersebut dapat meningkatkan kualitas pembelajaran Bahasa Indonesia. Penelitian ini menggunakan pendekatan kualitatif dengan jenis studi pustaka, yaitu melalui analisis terhadap berbagai literatur yang berkaitan. Hasil penelitian menunjukkan bahwa menulis adalah aktivitas berpikir yang rumit dan membutuhkan beberapa langkah seperti merencanakan, mengatur ide, menerjemahkan pikiran menjadi tulisan, serta melakukan perbaikan secara berkelanjutan. Dalam pembelajaran yang mendalam, menulis tidak hanya menjadi hasil dari kemampuan berbahasa, tetapi juga alat untuk memahami lebih baik, berpikir kritis, kreatif, dan merefleksikan apa yang dipelajari. Menulis secara terpadu dengan proses pembelajaran yang mendalam mendorong siswa untuk lebih aktif terlibat, memahami konsep dengan lebih baik, serta mampu merefleksikan dan menghubungkan pengetahuan dengan situasi dalam kehidupan sehari-hari. Dengan demikian, pendekatan ini memberikan dampak positif dalam meningkatkan kualitas proses dan hasil belajar menulis yang lebih bermakna dan berkelanjutan.
Manajemen Logistik Obat di Instalasi Farmasi pada Dinas Kesehatan Kabupaten Donggala Azwar Azwar; Mustainah Mustainah; Intam Kurnia
QISTINA: Jurnal Multidisiplin Indonesia Vol. 4 No. 2 (2025): December 2025
Publisher : CV. Rayyan Dwi Bharata

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57235/qistina.v4i2.7356

Abstract

This study aims to determine and analyze Management Medication Logistics at the Pharmacy Installation of the Donggala District Health Office. The theory used in this study is Siagian's theory which states that management is an activity of planning, organizing, directing and supervising carried out by each organization coordinating various data sources owned to achieve the goals set effectively and efficiently. This research method uses qualitative research that produces descriptive data through in-depth interviews in the form of written or oral statements from people and their actions that can be observed. The location of this research is at the Donggala District Health Office. The selection of informants was 3 people using the purposive method. Data collection was carried out by interview, observation, and documentation. Based on the results of the study, it was carried out according to the management process starting from planning, organizing, directing and supervising. Planning in terms of procurement, storage and distribution of drugs that have been carried out has not gone well. Procurement of drugs in shipping takes 2-3 weeks because the expedition route from outside Palu City, so there is a shortage of drugs. Drug storage is not optimal with a warehouse space that is not large enough. Drug distribution is not optimal with empty drug stocks. Organization has been done effectively with human resources as expected. Direction is carried out by the head of the pharmacy section who coordinates with the health resources sector in providing direction to employees to work well. In terms of supervision, internal meetings and quarterly meetings are held in coordination with the health resources sector in reporting performance, achievements and obstacles that occur in the field.
Co-Authors Abdul Rivai Abu Rizal Bakri Abu Tjaiya Adji, Vita Adonia Adriansa, Muhammad Wandi Alamsyah, Andri Amalia, Miftah Amalia, Rezki Amir, Andi Mascura Andi Mascunra Amir Andini, Reski Anesyana, Dewi parwati Anita Candra Dewi Ardianti, Meri Arifuddin Arifuddin Arsetia Megaputri Asran, Asran Aura, Audietya Chantieka Aviliani, Aviliani Azis, Fatimah Azwar Azwar Bakri, Nuraini Borman, Mohammad Riski Cakranegara, Pandu Adi Dandan Haryono Daswati Daswati Desy Desy, Desy Devina, Adhe Diva, Diva Dwitama, Rezdha ERDIYANSYAH, ERDIYANSYAH Fachrul Alfajar Fani Fani Fatahillah, Raihan Fathur Rahman Fatmawati Fatmawati Friscia Novianti Setiawan Hardianti, Dina I Wayan Indrawan Indah Amalia Intam Kurnia Intan Intan Irfan Mufti Isbon Pageno Juniani, Hanifa Kristian, Kristian Kurniawan, Rendy Kusuma, Elvina Zerlinda Lufira, Lufira M. Mau, Rusli Manda, Manda Mardhatilla, Zakia Mastang, Mastang Matimpas, Daniel Charis Maulidina, Cantika Mertina, Serly Moh. Royfandi Mohammad Arief Bachtiar Mufidah, Sitti Muh Rafi Muh. Nawawi MUHAMMAD AGIL Muhammad Khairil Muhammad Nawawi Muliana, Hanana Muthia Muthia Muthia Muthia Muzakir Tawil Nabilla, Desyha Nawawi Natsir Nawawi Natsir Nirwana, Dewi Sri Nofitri, Nofitri Nur Agus Salim, Nur Agus Nuraisyah Nuraisyah Nurhayati Nurhayati Nurul Amaliah Pratiwi, Komang Senja Putra Pratama Putri, Azmi Mardia Putri, Tenri Ayulia Rafli, Moh Rahma, Deslya Wati Rais Sikki Risal L, Franciscus Saveris Riskiyani, Riskiyani Riyadi Slamet Riyanti, Rivani Arva Royna, Nanda Aprilia Safana, Nabila Safitri, Aura Ramadhani Samad, Muhammad Ahsan Septiara, Siti Anadya Shadiq Shadiq Sinta Maryam, Sinta Siti Nur Aziza Suasa Suasa Suci Handayani, Suci Sudirman Sulthan Zainuddin Sumalki, Sumalki Susanto, Moh.Rusnoto Syaharuddin Syahruddin Hattab syufri syufri Tala’a, Nadia I Toneke, Meyriska Chatrine Veronika, Indah Zulvina