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All Journal Jurnal Ekonomi : Journal of Economic Jurnal JSIKA Jurnal Art Nouveau JURNAL RELASI STIE MANDALA JEMBER Jurnal Pamator : Jurnal Ilmiah Universitas Trunojoyo Madura REKAYASA JPM17: Jurnal Pengabdian Masyarakat JIET (Jurnal Ilmu Ekonomi Terapan) Jurnal Studi Komunikasi Kinerja: Jurnal Ekonomi dan Manajemen Forum Ekonomi : Jurnal Ekonomi, Manajemen dan Akuntansi JURNAL MANAJEMEN Journal of Economic, Bussines and Accounting (COSTING) JEM17: Jurnal Ekonomi Manajemen Majalah Ekonomi Media Mahardhika JMM UNRAM (Jurnal Magister Manajemen Universitas Mataram) JURNAL NUSANTARA APLIKASI MANAJEMEN BISNIS Jurnal Ilmiah Ecobuss Jurnal Ekonomi Manajemen Sistem Informasi Jurnal MEBIS (Manajemen dan Bisnis) Publik: Jurnal Manajemen Sumber Daya Manusia, Administrasi dan Pelayanan Publik Jurnal Layanan Masyarakat (Journal of Public Service) JMK Jurnal Manajemen dan Kewirausahaan Coopetition : Jurnal Ilmiah Manajemen Tangible Journal Jurnal Manajemen dan Inovasi (MANOVA) Transformasi Manageria: Journal of Islamic Education Management Journal of Applied Management and Business (JAMB) Jurnal Ekonomi Jurnal Komunikasi dan Budaya Transekonomika : Akuntansi, Bisnis dan Keuangan Jurnal Sistem Informasi Universitas Dinamika Journal of Social Research EKONOMIKA45 Jurnal Locus Penelitian dan Pengabdian Communicator Sphere MES Management Journal Journal of Social And Economics Research Journal of Computers and Digital Business Journal of Accounting and Finance Management (JAFM) International Journal of Economics (IJEC) Journal of Artificial Intelligence and Digital Business Jurnal Pendidikan Indonesia (Japendi) Indonesia Auditing Research Journal Innovative: Journal Of Social Science Research Tekmulogi: Jurnal Pengabdian Masyarakat AMMA : Jurnal Pengabdian Masyarakat Neraca: Jurnal Ekonomi, Manajemen dan Akuntansi Riwayat: Educational Journal of History and Humanities Relasi : Jurnal Ekonomi IIJSE Neraca Manajemen, Akuntansi, dan Ekonomi Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam Jurnal Social Society ADM : Jurnal Abdi Dosen dan Mahasiswa EKOBIS ABDIMAS : Jurnal Pengabdian Masyarakat International Journal of Economics, Business and Innovation Research Transformasi Manageria: Journal of Islamic Education Management journal of social and economic research Journal of Ekonomics, Finance, and Management Studies Management Dynamics: International Journal of Management and Digital Sciences JIMEK International Journal of Economics and Management Research
Achmad Yanu Aliffianto
Universitas 17 Agustus 1945 Surabaya
Religion Aerospace Engineering Agriculture, Biological Sciences & Forestry Arts Humanities Automotive Engineering Chemistry Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Earth & Planetary Sciences Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Environmental Science Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Materials Science & Nanotechnology Mathematics Neuroscience Nursing Physics Public Health Social Sciences Other

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THE INFLUENCE OF LEARNING ORGANIZATIONS AND EMPLOYEE INNOVATION BEHAVIOR ON EMPLOYEE PERFORMANCE AT THE SURABAYA CITY CULTURE, YOUTH AND SPORTS AND TOURISM OFFICE WITH THE INTERVENING VARIABLE OF EMPLOYEE COMPETENCE Nurhayati, Dewi; Mujanah, Siti; Alif Fianto, Achmad Yanu
TRANSEKONOMIKA: AKUNTANSI, BISNIS DAN KEUANGAN Vol. 4 No. 3 (2024): May 2024
Publisher : Transpublika Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55047/transekonomika.v4i3.669

Abstract

This study examines and demonstrates the impact of Learning Organizations and Employee Innovation Behavior on Employee Performance in the Department of Culture, Youth and Sports and Tourism of the City of Surabaya. The research design employed in this study is explanatory research, which aims to explain the causes and consequences of existing problems. Path Analysis, along with two multiple linear regression analysis models and SPSS ver 17.0, was utilized to analyze the data. Furthermore, this study is classified as associative research. The findings of this study confirm that learning organizations have a positive and significant influence on employee competence. Furthermore, employee innovation behavior also has a positive and significant impact on employee competence. Moreover, learning organizations positively and significantly affect employee performance, while employee innovation behavior also has a positive and significant influence on employee performance. Additionally, employee competence is found to have a positive and significant effect on employee performance. However, employee competence does not act as a mediating variable in the relationship between learning organizations and employee performance. On the other hand, employee competence does serve as a mediating variable in the relationship between employee innovation behavior and employee performance.
BIBLIOMETRIC ANALYSIS: FACTORS CAUSING AND PREVENTION STRATEGIES FOR BURNOUT IN THE WORKPLACE Lau Go’o, Maria Alni; Mujanah, Siti; Alif Fianto, Achmad Yanu
TRANSEKONOMIKA: AKUNTANSI, BISNIS DAN KEUANGAN Vol. 4 No. 4 (2024): July 2024
Publisher : Transpublika Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55047/transekonomika.v4i4.689

Abstract

Every individual undoubtedly possesses different physical abilities and psychological conditions, especially when facing life situations, whether it is work-related or in other contexts. A challenging situation or condition can make someone feel pressured and experience prolonged stress if not handled properly. This physical, emotional, and mental exhaustion is known as burnout. This study discusses burnout, which has been addressed in previous research from 2018 to 2023. The method used in this research is to identify the number of journals using Harzing’s Publish or Perish software, as well as bibliometric analysis using VOSviewer. The research results show that there are 200 publications with 60,448 citations and 10,074.67 citations per year discussing burnout. There are eight main clusters based on the bibliometric analysis. This article also provides information on research topics that have not been widely explored, thus offering benefits to future researchers interested in discussing burnout.
Analysis of the Mediating Role of Customer Satisfaction in the Influence of Service Quality and Facilities on Word of Mouth at TK Intan Surabaya Wiratama, Alif Kurniawan; Mujanah, Siti; Fianto, Achmad Yanu Alif
Indonesian Interdisciplinary Journal of Sharia Economics (IIJSE) Vol 8 No 3 (2025): Sharia Economics
Publisher : Universitas KH. Abdul Chalim Mojokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31538/iijse.v8i3.8941

Abstract

This study aims to determine and analyze the effect of service quality and facilities on word of mouth through customer satisfaction as a mediating variable at INTAN Surabaya Kindergarten. The sampling technique used was a saturated sample, with a total of 98 respondents. Data collection is done through distributing questionnaires that have been tested for validity and reliability to ensure data accuracy and consistency. Data analysis was carried out using SmartPLS version 4 software. This study tests the hypothesis using the Structural Equation Model (SEM) with the Partial Least Square (PLS) analysis method. The measurement scale in this study uses a Likert scale. The results of the study explain that service quality has a negative and insignificant effect on word of mouth, facilities have a positive and significant effect on word of mouth, service quality has a positive and significant effect on customer satisfaction, facilities have a positive and significant effect on customer satisfaction, satisfaction has a positive and significant effect on word of mouth, customer satisfaction is able to mediate the effect of service quality on word of mouth, and customer satisfaction is able to mediate the effect of facilities on word of mouth.
Scroll, Stream, and Shop: The Effect of Live Streaming and Flash Sales on Impulse Buying Through E-WOM Among Shopee Generation Z Users in Surabaya Ayuwangi, Bunga; Mujanah, Siti; Fianto, Achmad Yanu Alif
Indonesian Interdisciplinary Journal of Sharia Economics (IIJSE) Vol 8 No 3 (2025): Sharia Economics
Publisher : Universitas KH. Abdul Chalim Mojokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31538/iijse.v8i3.8954

Abstract

This study analyzes the influence of Flash Sale and Live Streaming on Impulse Buying with Electronic Word of Mouth (E-WOM) as a mediating variable among Shopee Generation Z users in Surabaya. Based on the Stimulus–Organism–Response (SOR) theory, data from 120 respondents were analyzed using PLS-SEM through SmartPLS 4.0. The results showed that Live Streaming had a positive and significant influence on Impulse Buying, while Flash Sale had no direct influence. Both Flash Sale and Live Streaming significantly influenced E-WOM, which in turn had a strong influence on Impulse Buying. E-WOM also acted as a mediator in the relationship between Flash Sale and Live Streaming on Impulse Buying. These findings strengthen the application of SOR theory in the context of young digital consumer behavior, highlighting the importance of trust-based interactive promotions to encourage impulsive buying.
Pengaruh Pemberdayaan Karyawan dan Keterlibatan Kerja terhadap Kinerja Karyawan dengan Kepuasan Kerja sebagai Variabel Intervening pada Klinik Mata Tritya Surabaya Aprilia, Fina; Mujanah, Siti; Fianto, Achmad Yanu Alif
El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam Vol. 6 No. 3 (2025): El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/elmal.v6i3.5998

Abstract

One of the things that can improve performance is employee job satisfaction. This study investigates the effect of employee empowerment and work engagement on employee satisfaction. It also investigates whether employee satisfaction is a good mediator. This study conducted a survey on employees at Tritya Eye Clinic Surabaya. Using saturated sampling method, 66 employees were surveyed. The data was then analyzed using Structural Equation Modeling. The findings show that employee empowerment and work engagement contribute positively to employee satisfaction. The study also proved that employee satisfaction mediates the relationship between employee empowerment and work engagement on employee performance. This study contributes to understanding employee behavior using the framework of employee satisfaction and employee performance at Tritya Eye Clinic Surabaya, which can also be applied to other general companies.
Pengaruh Currency Dan Co-Creation Terhadap Customer Loyalty Yang Dimediasi Oleh Customer Satisfaction Wibowo, Bima Ardiyanto; Kurniawan, Mateus Andhi; Mujanah, Siti; Fianto, Achmad Yanu Alif
El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam Vol. 6 No. 3 (2025): El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/elmal.v6i3.6018

Abstract

Customer satisfaction is one of the key drivers of customer loyalty, both for products and services. This study investigates the influence of service quality, brand image, and cost on customer satisfaction, as well as whether customer satisfaction serves as an effective mediator. The research surveyed general patients of Tritya Eye Clinic Surabaya. Sampling was conducted using a purposive sampling method with specific considerations, resulting in 154 respondents. The data were analyzed using Structural Equation Modelling (SEM). The findings indicate that service quality, brand image, and cost contribute positively to customer satisfaction. The study also confirms that customer satisfaction mediates the relationship between service quality, brand image, and cost with customer loyalty. This research contributes to understanding operational management by applying the framework of service quality, brand image, and cost in the context of healthcare service providers.
Pengaruh Kepercayaan dan Kenyamanan Terhadap Loyalitas dengan Kepuasan Pasien Rawat Jalan Sebagai Intervening di Klinik Mata Tritya Surabaya Kurniawan, Mateus Andhi; Wibowo, Bima Ardiyanto; Mujanah, Siti; Fianto, Achmad Yanu Alif
El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam Vol. 6 No. 4 (2025): El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/elmal.v6i4.6037

Abstract

Customer satisfaction is one of the things that triggers customer loyalty to a product or service. This study investigates the effect of trust and convenience on customer satisfaction. It also investigates whether customer satisfaction is a good mediator. This study surveyed patients at Tritya Eye Clinic Surabaya. Using purposive sampling method with sample criteria being patients who have been treated at the Clinic, 152 respondents were obtained. The data was then analyzed using Structural Equation Modeling. The findings show that trust and convenience contribute positively to customer satisfaction. The study also proved that customer satisfaction mediates the relationship of trust and convenience to customer loyalty. This study contributes to understanding marketing management using the trust and convenience framework in healthcare companies, which can also be applied to other general companies.
Pengaruh Pemberdayaan Karyawan dan Kerjasama Tim terhadap OCB dengan Kepuasan Kerja sebagai Variabel Intervening pada PT BPR Bank Jombang Perseroda Kristin, Asbari Nurpatria; Mujanah, Siti; Fianto, Achmad Yanu Alif
El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam Vol. 6 No. 3 (2025): El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/elmal.v6i3.6063

Abstract

One of the things that can increase Organizational Citizenship Behaviour (OCB) is employee job satisfaction. This study investigates the effect of employee empowerment and teamwork on employee satisfaction. It also investigates whether employee satisfaction is a good mediator. This study surveyed employees at PT BPR Bank Jombang Perseroda. Using saturated sampling method, 96 employees were surveyed. Data was then analysed using Structural Equation Modelling. The findings show that employee empowerment and teamwork contribute positively to employee satisfaction. The study also proved that employee satisfaction mediates the relationship of employee empowerment and teamwork to OCB. This study contributes to understanding employee behaviour using the framework of employee satisfaction and OCB in PT BPR Bank Jombang Perseroda, which can also be applied to other public companies
Pengaruh Servant Leadership, Work Ability Terhadap Employee Performance Dengan Menggunakan Self Esteem Sebagai Variabel Intervening Pada Pegawai Pemerintah Kota Surabaya Kusumaningrum, Sari Dewi; Mujanah, Siti; Fianto, Achmad Yanu Alif
El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam Vol. 6 No. 5 (2025): El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/elmal.v6i5.6153

Abstract

This researchi aims to examine 4 (four) variables : servant leadership, work ability and self-esteem on employee performance, and self-esteem as an intervening variable between servant leadership, work ability and employee performance.This type of research is quantitative research. This research was conducted at the Karang Pilang District Office, Surabaya City. Sampling used random sampling technique with the Slovin formula.Respondent were 88 respondents rom a population of 112 employees. The data obtained by distributing questionnaires was then analyzed using SEM PLS and hypothesis testing using the SmartPLS 4 tool. The results of this study showed that the direct influence was a positive and significant relationship between work ability,self-esteemind employee performance.The hypothesis wass accepted . Meanwhile, the direct influence of servant leadership on employee performance and self-esteem si rejected.In the indirect influence of servant leadership on employee performance, the hypothesis is rejected,which means that self-esteem cannot ne an intervening variable. Meanwhile, the indirect effect of wor ability on employee performance is that the hypothesis is accepted,self-esteem can be an intervening variable.
Pengaruh Inklusivitas Gender, Keterlibatan Karyawan, dan Dukungan Sosial Terhadap Kinerja Karyawan dengan Psychological Safety Sebagai Variabel Intervening pada PT. Intan Timur Energi Kautsar, Careen Adhania; Riyanto, Asis; Mujanah, Siti; Fianto, Achmad Yanu Alif
El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam Vol. 6 No. 4 (2025): El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/elmal.v6i4.6370

Abstract

This study aims to analyse the effect of gender inclusiveness, employee engagement, and social support on employee performance at PT Intan Timur Energi, with psychological safety as a mediating variable. In the context of globalisation and increasingly complex digitalisation, effective human resource management is very important. Gender inclusiveness in the workplace is proven to increase innovation and team effectiveness, while employee engagement acts as an indicator of successful HR management. Social support from superiors and co-workers also contributes to employees' emotional well-being. This study uses a quantitative approach with an explanatory design to test the relationship between variables. The analysis results show that all independent variables have a positive influence on employee performance, and psychological safety serves as a significant mediator. The findings contribute to the HR management literature as well as practical recommendations for companies in creating an inclusive and productive work environment. It is hoped that this research can serve as a reference for the development of better management strategies in the future.
Co-Authors A Triartomo A.A. Ketut Agung Cahyawan W Aan Ari Permana Abdianto, Ahmad Abdul Aziz Abdul Halik Abdul Halik Abdullah Khoir Riqqoh Abdullah Khoirriqoh Achmad Ridho Sahaja Adam Maulana Agung Harikusuma Nugroho Agung Tri Yunanto Agung, Ananda Kusuma Agus Agus Agus Pawitra Agus, Taufiq Ahmad Marzuqi Aldi, Mukhamad Fauzan Alexander Dimas KP Amelia Kusniawati Amelia, Azarine Nahdah Ana Pertiwi Andreas Alfred Savero Putra Angga Dutahatmaja Anggun Wida Prawira Anisah Khoirotun Aprilia, Fina Arif Hartadi Ario Bagus Nugroho Asis Riyanto Ayuwangi, Bunga Azel Naufal Baharuddin Adam Priyatmanto Baiq Handayani Rinuastuti Bayu Abiantoro Bela Septiana Bilad, Dava Imadul Brian Harmanda, Brian Cahyani, Regita Candraningrat, Candraningrat Careen Adhania Kautsar Charles Sidauruk Charles Sidauruk Cloudya, Afifah Daniel Kurniawan Darmayanto, Darmayanto Darwin Yuwono Riyanto, Darwin Yuwono De Partho, Alviano Dea Anindyta Putri Latul Dearani, Ninka Dedi Junaedi Dewi Nurhayati Dhika Yuan Yurisma Diana Mukhbitah Sary Dimas Nugroho Azis Permadi, Dimas Nugroho Azis Dimitha Anggraeni Putri Suryani Dinda Masfufah Hasyl Djumaiyah Djumaiyah Dominggo Bayu Baskara Dony Bagus Kresnadana, Dony Bagus Dutahatmaja, Angga Duvan Samudra Laisoka Dwi Ayu Rakhmawati Dwi Fitrianti Dwiki Setya Prayoga Edi Gunawan Edwin Indra Tesno Eka Putri Prinanda Nitte Eka Safitri Ernawaty, Lisa Ervina Ervina Erwan Khanissuma Esti Sumirat Evi Farsiah Utami, Evi Farsiah Faiza, Garwa Fandi Pratama Putra Farhan Ali Febrian Dimas J. Wibowo Febrian Sugianto, Febrian Febriyanti Dwi Wulandari Fenty Fahminansih Fenty Fahminnansih, Fenty Fiorentino, Kevin Firmandi Tasqia Fitri, Pipit Fadilatul Gede Danu Arya Santika Gilbert Billy Rivaldo Matahurila Hamlatul Arsy, Awlya Hanjaya, Yahya Kurnia Hardman Budiardjo, Hardman Hardman Budiharjo Hartono, Rakhmad Sugih Haryanto Tanuwijaya Helen Dwi Magdalena, Helen Dwi Helmy Widyantara Ida Bagus Cempena Ilham Putra Arifin, Mohamad Januar Wibowo Jessy Octavia Andrele KARIMAH, NURUL Karsam Karsam Kautsar, Careen Adhania Kevin Fiorentino Kristin, Asbari Nurpatria Kurniawan, Mateus Andhi Kusumaningrum, Sari Dewi Lau Go’o, Maria Alni Laurentius ST Gomo Tumanggor Layalia, Aghnia Lilik Faiqotul Himmah Lisnawaty Lisnawaty, Lisnawaty Lusiana, Wiwit Mahardika Prasetya Mahilda Sofy Islandy Martinus Sony Erstiawan Maulaningrum, Pristiya Mochamad Aziz Mochamad Bagus Setiyawan Moh Afrizal Ghozali, Moh Afrizal Moh Argy Hariran H Much. Rahmad Hidayat Muh Bahruddin Muhammad Burhanuddin Thobari Muhammad Nizar Firmansyah Munajah, Siti Mutiara, Dista Septyas Nanda Pinandita Ramadhani Naomi Natassia, Naomi Nekky Rahmiyati Nindya Prastitah Shinta Dewi, Nindya Prastitah Shinta Nitte, Eka Putri Prinanda Norma Amaliah Novan Andrianto Novan Ardianto Nugroho, Ario Bagus Nur Dyanto Riski Ridhani, Nur Dyanto Riski Nur Rahmad Alfin Mustaqim Nuradi Mulya Razaq Nurul Karimah Oksatana, Miga Okta Antika Prasetiya Paramitha, Intan Tirzana Pasaribu, Betsy Tiurma Phebii Kurnia Diajeng Challtis, Phebii Kurnia Diajeng Phitaloka, Nimas Galuh Pratama, Raditya Yuniar Alfani Prawira, Anggun Wida Pristiya Maulaningrum Putra, Andreas Alfred Savero Putra, Andreas Alfred Savero Putra, Rizky Daniar Syah Putri Khusnul Khotimah Putri Trivia, Dyva Rachmat Isa Asera Nempung Rahayu Shinta Rahayu Shinta Rahmawati, Dwi Yana Raissa Daniswara Regita Cahyani Regita Cahyani Regita Octavia Regita Octavia Riandi Fiyelex Selmury Ricky Ardyana Firmansyah Riska Ajeng Anggraini Riyanto, Asis Rizki Ardiyanti Putri, Rizki Ardiyanti Rohry Dinda Pinasti Rudi Santoso Rudi Santoso Rudi Santoso Rudi Santoso, Rudi Sari, Beta Seto Wahyu Prasetyo Sharmini Abdullah Shinta, Rahayu Sigit Prayitno Yosep Sinta Dewi Anggraini Siswati, Ayu Siti Asiyah Siti Mujanah Siti Mujanah Siti Mujanah Siti Munajah Sri Suhandiah Stephen Lauwrentius, Stephen Suci Harira Sari Hatuina Sugiharto Adhi Cahyono, Sugiharto Adhi Suhardi Suhardi Suryani, Dimitha Anggraeni Putri Susana K. Alfons Sutikno Sutikno Thobari, Muhammad Burhanuddin Thomas Hanandry Dewanto Titin Wahyuni Tonny Aries Wijaya, Tonny Aries Utomo, Ekwan Setyo Valdo Hana Primasatria Viando, Feterrido Wahyu Wahyuni, Ratna Dwi Wibowo, Bima Ardiyanto Winda Dwi Octavia Wiratama, Alif Kurniawan Wiwit Lusiana Yosep F. Maskim Zaenal Arifin