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All Journal Jurnal Ekonomi : Journal of Economic Jurnal JSIKA Jurnal Art Nouveau JURNAL RELASI STIE MANDALA JEMBER Jurnal Pamator : Jurnal Ilmiah Universitas Trunojoyo Madura REKAYASA JPM17: Jurnal Pengabdian Masyarakat JIET (Jurnal Ilmu Ekonomi Terapan) Jurnal Studi Komunikasi Kinerja: Jurnal Ekonomi dan Manajemen JURNAL MANAJEMEN Journal of Economic, Bussines and Accounting (COSTING) JEM17: Jurnal Ekonomi Manajemen Majalah Ekonomi Media Mahardhika JMM UNRAM (Jurnal Magister Manajemen Universitas Mataram) JURNAL NUSANTARA APLIKASI MANAJEMEN BISNIS Jurnal Ilmiah Ecobuss Jurnal MEBIS (Manajemen dan Bisnis) Publik: Jurnal Manajemen Sumber Daya Manusia, Administrasi dan Pelayanan Publik Jurnal Layanan Masyarakat (Journal of Public Service) JMK Jurnal Manajemen dan Kewirausahaan Coopetition : Jurnal Ilmiah Manajemen Tangible Journal Jurnal Manajemen dan Inovasi (MANOVA) Transformasi Manageria: Journal of Islamic Education Management Journal of Applied Management and Business (JAMB) Jurnal Ekonomi Jurnal Komunikasi dan Budaya Transekonomika : Akuntansi, Bisnis dan Keuangan Jurnal Sistem Informasi Universitas Dinamika Journal of Social Research EKONOMIKA45 Jurnal Locus Penelitian dan Pengabdian Communicator Sphere MES Management Journal Journal of Social And Economics Research International Journal of Economics (IJEC) Jurnal Pendidikan Indonesia (Japendi) Indonesia Auditing Research Journal Innovative: Journal Of Social Science Research Tekmulogi: Jurnal Pengabdian Masyarakat AMMA : Jurnal Pengabdian Masyarakat Neraca: Jurnal Ekonomi, Manajemen dan Akuntansi Riwayat: Educational Journal of History and Humanities Relasi : Jurnal Ekonomi IIJSE Neraca Manajemen, Akuntansi, dan Ekonomi Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam Journal of Innovative and Creativity ADM : Jurnal Abdi Dosen dan Mahasiswa EKOBIS ABDIMAS : Jurnal Pengabdian Masyarakat International Journal of Economics, Business and Innovation Research journal of social and economic research Journal of Ekonomics, Finance, and Management Studies Management Dynamics: International Journal of Management and Digital Sciences JIMEK International Journal of Economics and Management Research
Achmad Yanu Aliffianto
Universitas 17 Agustus 1945 Surabaya
Religion Aerospace Engineering Agriculture, Biological Sciences & Forestry Arts Humanities Automotive Engineering Chemistry Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Earth & Planetary Sciences Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Environmental Science Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Materials Science & Nanotechnology Mathematics Neuroscience Nursing Physics Public Health Social Sciences Other

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Analisis Perceived Risk, Trust, Price Terhadap Online Purchase Intention dengan Attitude sebagai Variabel Intervening pada Gen Z di Kota Surabaya Muhammad Burhanuddin Thobari; Regita Cahyani; Siti Mujanah; Achmad Yanu Alif Fianto
Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah Vol. 7 No. 5 (2025): Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah 
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/alkharaj.v7i5.6438

Abstract

In the development of digitalization, online shopping is the main choice for consumers, especially generation Z in Surabaya City. However, online purchasing decisions are still influenced by several factors such as perceived risk, trust, price, and consumer attitudes. Therefore, it is important to understand the influence of these factors on online purchase intentions in this generation. This study aims to analyze the effect of Perceived Risk, Trust, and Price on Online Purchase Intention with Attitude as an intervening variable in generation Z in Surabaya City. This research uses quantitative methods with purposive random sampling techniques. The sample consisted of 100 Gen Z respondents in Surabaya City. The data was collected using a questionnaire that had been tested for validity and reliability, and analyzed using IBM SPSS STATISTIK 25 path analysis. The results showed that Perceived Risk, Trust, and Price have a significant effect on Online Purchase Intention directly or indirectly through Attitude as an intervening variable. Consumer trust plays an important role in strengthening positive attitudes towards online shopping, while perceived risk has a negative effect on purchase intention. Consumer attitudes play an important role in mediating the influence of Perceived Risk, Trust, and Price on Gen Z online purchase intentions. Increasing trust and decreasing perceived risk can increase Gen Z's intention to make online purchases.
Analisis Hubungan Turnover Intention dan Beban Kerja pada Karyawan Logistik: Peran Work-Life Balance sebagai Mediator di PT. Wahana Lintas Nusantara Eka Putri Prinanda Nitte; Nurul Karimah; Siti Mujanah; Achmad Yanu Alif Fianto
Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah Vol. 7 No. 5 (2025): Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah 
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/alkharaj.v7i5.6532

Abstract

This study aims to analyze the relationship between workload and turnover intention among logistics employees at PT. Wahana Lintas Nusantara, as well as to examine the role of work-life balance as a mediator in this relationship. The sample consists of 150 employees working in the company's logistics department. Data were analyzed using Structural Equation Modeling (SEM) to test the relationships between variables, considering both direct and indirect effects. The results show that workload has a positive and significant effect on turnover intention (path coefficient = 0.45, p < 0.05), indicating that the higher the workload, the greater the likelihood of employees intending to leave the job. Furthermore, work-life balance was found to serve as a significant mediator in this relationship, with an indirect effect of 0.27 (p < 0.01). These findings suggest that an imbalance between work and personal life can exacerbate the negative impact of workload on turnover intention. Demographic factors, such as age and tenure, also influence turnover intention, with younger employees and those with shorter tenure being more likely to have higher turnover intentions. This study provides insights for companies to manage workload effectively and support work-life balance as strategies to improve employee retention and reduce turnover intention.
Pengaruh Pemberdayaan Karyawan dan Keterlibatan Kerja terhadap Kinerja Karyawan dengan Kepuasan Kerja sebagai Variabel Intervening pada Klinik Mata Tritya Surabaya Fina Aprilia; Siti Mujanah; Achmad Yanu Alif Fianto
El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam Vol. 6 No. 3 (2025): El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/elmal.v6i3.5998

Abstract

One of the things that can improve performance is employee job satisfaction. This study investigates the effect of employee empowerment and work engagement on employee satisfaction. It also investigates whether employee satisfaction is a good mediator. This study conducted a survey on employees at Tritya Eye Clinic Surabaya. Using saturated sampling method, 66 employees were surveyed. The data was then analyzed using Structural Equation Modeling. The findings show that employee empowerment and work engagement contribute positively to employee satisfaction. The study also proved that employee satisfaction mediates the relationship between employee empowerment and work engagement on employee performance. This study contributes to understanding employee behavior using the framework of employee satisfaction and employee performance at Tritya Eye Clinic Surabaya, which can also be applied to other general companies.
Pengaruh Currency Dan Co-Creation Terhadap Customer Loyalty Yang Dimediasi Oleh Customer Satisfaction Bima Ardiyanto Wibowo; Mateus Andhi Kurniawan; Siti Mujanah; Achmad Yanu Alif Fianto
El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam Vol. 6 No. 3 (2025): El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/elmal.v6i3.6018

Abstract

Customer satisfaction is one of the key drivers of customer loyalty, both for products and services. This study investigates the influence of service quality, brand image, and cost on customer satisfaction, as well as whether customer satisfaction serves as an effective mediator. The research surveyed general patients of Tritya Eye Clinic Surabaya. Sampling was conducted using a purposive sampling method with specific considerations, resulting in 154 respondents. The data were analyzed using Structural Equation Modelling (SEM). The findings indicate that service quality, brand image, and cost contribute positively to customer satisfaction. The study also confirms that customer satisfaction mediates the relationship between service quality, brand image, and cost with customer loyalty. This research contributes to understanding operational management by applying the framework of service quality, brand image, and cost in the context of healthcare service providers.
Pengaruh Kepercayaan dan Kenyamanan Terhadap Loyalitas dengan Kepuasan Pasien Rawat Jalan Sebagai Intervening di Klinik Mata Tritya Surabaya Mateus Andhi Kurniawan; Bima Ardiyanto Wibowo; Siti Mujanah; Achmad Yanu Alif Fianto
El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam Vol. 6 No. 4 (2025): El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/elmal.v6i4.6037

Abstract

Customer satisfaction is one of the things that triggers customer loyalty to a product or service. This study investigates the effect of trust and convenience on customer satisfaction. It also investigates whether customer satisfaction is a good mediator. This study surveyed patients at Tritya Eye Clinic Surabaya. Using purposive sampling method with sample criteria being patients who have been treated at the Clinic, 152 respondents were obtained. The data was then analyzed using Structural Equation Modeling. The findings show that trust and convenience contribute positively to customer satisfaction. The study also proved that customer satisfaction mediates the relationship of trust and convenience to customer loyalty. This study contributes to understanding marketing management using the trust and convenience framework in healthcare companies, which can also be applied to other general companies.
Pengaruh Pemberdayaan Karyawan dan Kerjasama Tim terhadap OCB dengan Kepuasan Kerja sebagai Variabel Intervening pada PT BPR Bank Jombang Perseroda Asbari Nurpatria Kristin; Siti Mujanah; Achmad Yanu Alif Fianto
El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam Vol. 6 No. 3 (2025): El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/elmal.v6i3.6063

Abstract

One of the things that can increase Organizational Citizenship Behaviour (OCB) is employee job satisfaction. This study investigates the effect of employee empowerment and teamwork on employee satisfaction. It also investigates whether employee satisfaction is a good mediator. This study surveyed employees at PT BPR Bank Jombang Perseroda. Using saturated sampling method, 96 employees were surveyed. Data was then analysed using Structural Equation Modelling. The findings show that employee empowerment and teamwork contribute positively to employee satisfaction. The study also proved that employee satisfaction mediates the relationship of employee empowerment and teamwork to OCB. This study contributes to understanding employee behaviour using the framework of employee satisfaction and OCB in PT BPR Bank Jombang Perseroda, which can also be applied to other public companies
Pengaruh Servant Leadership, Work Ability Terhadap Employee Performance Dengan Menggunakan Self Esteem Sebagai Variabel Intervening Pada Pegawai Pemerintah Kota Surabaya Sari Dewi Kusumaningrum; Siti Mujanah; Achmad Yanu Alif Fianto
El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam Vol. 6 No. 5 (2025): El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/elmal.v6i5.6153

Abstract

This researchi aims to examine 4 (four) variables : servant leadership, work ability and self-esteem on employee performance, and self-esteem as an intervening variable between servant leadership, work ability and employee performance.This type of research is quantitative research. This research was conducted at the Karang Pilang District Office, Surabaya City. Sampling used random sampling technique with the Slovin formula.Respondent were 88 respondents rom a population of 112 employees. The data obtained by distributing questionnaires was then analyzed using SEM PLS and hypothesis testing using the SmartPLS 4 tool. The results of this study showed that the direct influence was a positive and significant relationship between work ability,self-esteemind employee performance.The hypothesis wass accepted . Meanwhile, the direct influence of servant leadership on employee performance and self-esteem si rejected.In the indirect influence of servant leadership on employee performance, the hypothesis is rejected,which means that self-esteem cannot ne an intervening variable. Meanwhile, the indirect effect of wor ability on employee performance is that the hypothesis is accepted,self-esteem can be an intervening variable.
Pengaruh Inklusivitas Gender, Keterlibatan Karyawan, dan Dukungan Sosial Terhadap Kinerja Karyawan dengan Psychological Safety Sebagai Variabel Intervening pada PT. Intan Timur Energi Careen Adhania Kautsar; Asis Riyanto; Siti Mujanah; Achmad Yanu Alif Fianto
El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam Vol. 6 No. 4 (2025): El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/elmal.v6i4.6370

Abstract

This study aims to analyse the effect of gender inclusiveness, employee engagement, and social support on employee performance at PT Intan Timur Energi, with psychological safety as a mediating variable. In the context of globalisation and increasingly complex digitalisation, effective human resource management is very important. Gender inclusiveness in the workplace is proven to increase innovation and team effectiveness, while employee engagement acts as an indicator of successful HR management. Social support from superiors and co-workers also contributes to employees' emotional well-being. This study uses a quantitative approach with an explanatory design to test the relationship between variables. The analysis results show that all independent variables have a positive influence on employee performance, and psychological safety serves as a significant mediator. The findings contribute to the HR management literature as well as practical recommendations for companies in creating an inclusive and productive work environment. It is hoped that this research can serve as a reference for the development of better management strategies in the future.
Analisis Hubungan Beban Kerja dan Stres Kerja pada Karyawan Logistik: Peran Work-Life Balance sebagai Mediator di PT. Wahana Lintas Nusantara Nurul Karimah; Eka Putri Prinanda Nitte; Siti Mujanah; Achmad Yanu Alif Fianto
El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam Vol. 6 No. 4 (2025): El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/elmal.v6i4.6453

Abstract

This study aims to examine the relationship between workload and job stress among logistics employees at PT. Wahana Lintas Nusantara, highlighting the role of work-life balance as a mediator. In the logistics industry, high workloads often lead to job stress, which negatively impacts employee well-being and company productivity. This research involved 120 operational employees as respondents, who completed questionnaires related to workload, job stress, and work-life balance. Path analysis was employed to identify both direct and indirect relationships among the variables. The findings reveal that workload has a significant positive effect on job stress, indicating that the higher the workload experienced by employees, the greater the level of stress they feel. However, work-life balance plays a significant mediating role, where a balanced work and personal life can mitigate the negative impact of workload on job stress. These findings suggest that company efforts to support work-life balance, such as flexible work schedules, adequate leave, and mental health programs, can help employees manage stress and enhance their well-being. This study provides valuable insights for the management of PT. Wahana Lintas Nusantara in designing policies that promote work-life balance for employees. Furthermore, it contributes to the academic literature on the relationship between workload, job stress, and work-life balance in the logistics sector, particularly in Indonesia.
Pengaruh FOMO, Brand Image, dan Price Consciousness Terhadap Repuchase intention dengan Purchase Decisions Sebagai Variabel Intervening Botol Minum Corkcicle pada Gen Z Regita Cahyani; Muhammad Burhanuddin Thobari; Siti Mujanah; Achmad Yanu Alif Fianto
El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam Vol. 6 No. 5 (2025): El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/elmal.v6i5.6629

Abstract

Technological advancements and increasing market demands are forcing companies to continuously strive to improve the consumer behavior landscape, especially among generation Z. One of the increasingly prominent phenomena is Fear of Missing Out (FOMO), which is the fear of missing out on pleasant or profitable experiences that others are having. This FOMO, triggered by constant exposure to interesting content on social media, encourages generation Z to make implusive purchases. In addition to FOMO, strong brand image and price consciosness also play an important role in purchasing decisions. The data was collected using a questionnaire that had been tested for validity and reliability, and analyzed using IBM SPSS STATISTIK 25 path analysis
Co-Authors A Triartomo A.A. Ketut Agung Cahyawan W Aan Ari Permana Abdianto, Ahmad Abdul Aziz Abdul Halik Abdul Halik Abdullah Khoir Riqqoh Abdullah Khoirriqoh Achmad Ridho Sahaja Adam Maulana Agung Harikusuma Nugroho Agung Tri Yunanto Agus Agus Agus Pawitra Agus, Taufiq Ahmad Marzuqi Aldi, Mukhamad Fauzan Alexander Dimas KP Ali Abdullah, Ali Amelia Kusniawati Amelia, Azarine Nahdah Ana Pertiwi Andreas Alfred Savero Putra Angga Dutahatmaja Anggun Wida Prawira Anisah Khoirotun Aprilia, Fina Arif Hartadi Ario Bagus Nugroho Asbari Nurpatria Kristin Asis Riyanto Azel Naufal Baharuddin Adam Priyatmanto Baiq Handayani Rinuastuti Bayu Abiantoro Bela Septiana Bilad, Dava Imadul Bima Ardiyanto Wibowo Brian Harmanda, Brian Cahyani, Regita Candraningrat, Candraningrat Careen Adhania Kautsar Charles Sidauruk Cloudya, Afifah Daniel Kurniawan Darmayanto, Darmayanto Darwin Yuwono Riyanto, Darwin Yuwono De Partho, Alviano Dea Anindyta Putri Latul Dearani, Ninka Dewi Nurhayati Dhika Yuan Yurisma Diana Mukhbitah Sary Dimas Nugroho Azis Permadi, Dimas Nugroho Azis Dimitha Anggraeni Putri Suryani Dinda Masfufah Hasyl Djumaiyah Djumaiyah Dominggo Bayu Baskara Dony Bagus Kresnadana, Dony Bagus Dutahatmaja, Angga Duvan Samudra Laisoka Dwi Ayu Rakhmawati Dwi Fitrianti Dwiki Setya Prayoga Edi Gunawan Edwin Indra Tesno Eka Putri Prinanda Nitte Eka Safitri Ervina Ervina Erwan Khanissuma Esti Sumirat Evi Farsiah Utami, Evi Farsiah Faiza, Garwa Fandi Pratama Putra Farhan Ali Febrian Dimas J. Wibowo Febrian Sugianto, Febrian Fenty Fahminansih Fenty Fahminnansih, Fenty Fina Aprilia Fiorentino, Kevin Firmandi Tasqia Gede Danu Arya Santika Gilbert Billy Rivaldo Matahurila Hamlatul Arsy, Awlya Hanjaya, Yahya Kurnia Hardman Budiardjo, Hardman Hardman Budiharjo Hartono, Rakhmad Sugih Haryanto Tanuwijaya Helen Dwi Magdalena, Helen Dwi Helmy Widyantara Ida Bagus Cempena Imam Januar Wibowo Jessy Octavia Andrele K. Alfons, Susana KARIMAH, NURUL Karsam Karsam Kautsar, Careen Adhania Kevin Fiorentino Kristin, Asbari Nurpatria Kurniawan, Mateus Andhi Kusumaningrum, Sari Dewi Lau Go’o, Maria Alni Laurentius ST Gomo Tumanggor Layalia, Aghnia Lilik Faiqotul Himmah Lisnawaty Lisnawaty, Lisnawaty Lusiana, Wiwit Mahardika Prasetya Mahilda Sofy Islandy Martinus Sony Erstiawan Mateus Andhi Kurniawan Maulaningrum, Pristiya Mochamad Aziz Mochamad Bagus Setiyawan Moh Afrizal Ghozali, Moh Afrizal Moh Argy Hariran H Much. Rahmad Hidayat Muh Bahruddin Muhammad Burhanuddin Thobari Muhammad Nizar Firmansyah Munajah, Siti Nanda Pinandita Ramadhani Naomi Natassia, Naomi Nekky Rahmiyati Nindya Prastitah Shinta Dewi, Nindya Prastitah Shinta Nitte, Eka Putri Prinanda Norma Amaliah Novan Andrianto Novan Ardianto Nugroho, Ario Bagus Nur Dyanto Riski Ridhani, Nur Dyanto Riski Nur Rahmad Alfin Mustaqim Nuradi Mulya Razaq Nurul Karimah Oksatana, Miga Okta Antika Prasetiya Paramitha, Intan Tirzana Pasaribu, Betsy Tiurma Phebii Kurnia Diajeng Challtis, Phebii Kurnia Diajeng Phitaloka, Nimas Galuh Pratama, Raditya Yuniar Alfani Prawira, Anggun Wida Primasatria, Valdo Hana Pristiya Maulaningrum Putra, Andreas Alfred Savero Putra, Andreas Alfred Savero Putri Khusnul Khotimah Rachmat Isa Asera Nempung Rahayu Shinta Rahayu Shinta Rahmawati, Dwi Yana Raissa Daniswara Regita Cahyani Regita Cahyani Regita Octavia Regita Octavia Riandi Fiyelex Selmury Ricky Ardyana Firmansyah Riska Ajeng Anggraini Riyanto, Asis Rizki Ardiyanti Putri, Rizki Ardiyanti Rohry Dinda Pinasti Rudi Santoso Rudi Santoso Rudi Santoso Rudi Santoso, Rudi Sari Dewi Kusumaningrum Seto Wahyu Prasetyo Shinta, Rahayu Sidauruk, Charles Sigit Prayitno Yosep Sinta Dewi Anggraini Siswati, Ayu Siti Asiyah Siti Mujanah Siti Mujanah Siti Mujanah Siti Munajah Sri Suhandiah Stephen Lauwrentius, Stephen Suci Harira Sari Hatuina Sugiharto Adhi Cahyono, Sugiharto Adhi Suhardi Suhardi Suryani, Dimitha Anggraeni Putri Sutikno Sutikno Thobari, Muhammad Burhanuddin Thomas Hanandry Dewanto Tonny Aries Wijaya, Tonny Aries Tumanggor, Laurentius St Gomo Utomo, Ekwan Setyo Viando, Feterrido Wahyu Wahyuni, Ratna Dwi Wahyuni, Titin Wibowo, Bima Ardiyanto Winda Dwi Octavia Wiwit Lusiana Yosep F. Maskim Zaenal Arifin Zamzami Sabiq