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THE INFLUENCE OF WORK EXPERIENCE AND ENVIRONMENTAL UNCERTAINTY ON EMPLOYEE PERFORMANCE MEDIATED BY WORK FLEXIBILITY IN HUMAN RESOURCE PRACTICES IN REGIONAL OFFICE EMPLOYEES OF THE DIRECTORATE GENERAL OF TAXES NORTH SUMATRA I KPP PRATAMA MEDAN POLONIA Gracemonn Sitompul; Yeni Absah; R. Hamdani Harahap
International Journal of Economic, Business, Accounting, Agriculture Management and Sharia Administration (IJEBAS) Vol. 4 No. 2 (2024): April
Publisher : CV. Radja Publika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijebas.v4i2.1587

Abstract

The performance of employees at the Medan Polonia KPP Pratama Office is not yet optimal, which is reflected in the level of errors in tasks and non-achievement of targets. Apart from that, low work flexibility can be seen from the difficulty of employees adapting. The experience of working in the office is still not strong, especially in switching from offline to online work after the pandemic. Uncertainty in the work environment also affects employee effectiveness and efficiency. This research aims to test and analyze the impact of various factors such as work flexibility, work experience and environmental uncertainty on employee performance. This research uses quantitative descriptive methods. The research sample was 100 KPP Pratama Medan Polonia employees. Data collection was carried out through distributing questionnaires and data analysis was carried out using the SmartPLS application. The research results show that Work Experience and Work Flexibility have a positive effect on improving employee performance, with Work Flexibility also acting as a mediator in this relationship. In contrast to Environmental Uncertainty, this variable has been proven to have a negative effect on Employee Performance.
EVALUATION OF POLICY TRANSFORMATION IN THE DISRUPTION ERA IN THE EFFORT TO ACHIEVE FINANCIAL MANAGEMENT PERFORMANCE TARGETS BASED ON THE JOB SATISFACTION LEVELS OF EDUCATIONAL FINANCIAL MANAGERS AT NORTH SUMATRA UNIVERSITY Erjan Fikry Antari; Prihatin Lumbanraja; R. Hamdani Harahap
International Journal of Economic, Business, Accounting, Agriculture Management and Sharia Administration (IJEBAS) Vol. 5 No. 1 (2025): February
Publisher : CV. Radja Publika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijebas.v5i1.2391

Abstract

This research aims to determine the level of satisfaction and expectations of Financial Management Education Personnel regarding USU's efforts and achievements in the Era of Disruption in adjusting rules/regulations and digital transformation in financial management and in the management of financial management education personnel, as well as to determine the level of satisfaction and expectations regarding efforts and achieving USU's Financial Management Performance Targets in the Era of Disruption. This research uses mixed methods research (MMR), which integrates elements of qualitative and quantitative methods in one study. The population in this study was all financial management educational staff in 48 (forty eight) work units within USU with a total of 124 respondents. The data analysis methods used are the Customer Satisfaction Index (CSI) method, the Importance Performance Analysis (IPA) method and the Gap Analysis Method (GAP). The results obtained in this research show that the level of satisfaction of financial management education staff with the adaptation of rules/regulations and digital transformation in financial management in the era of disruption is 79.8% in the satisfied category, adaptation of financial management rules/regulations is a top priority, but there are no achievements in line with expectations. In the management of educational staff, financial management was 70.14% in the satisfied category with 5 (five) main priority indicators consisting of performance-based remuneration, implementation of a digital performance measurement system, increasing transparency and accessibility of information, use of a digital talent management system and analysis prediction data, as well as objectivity in selection, but there has been no achievement as expected. Meanwhile, the achievement of the Financial Management Performance Target was 76.82% in the satisfied category, with 2 (two) variables being the main priority, namely financial stability and increasing alternative income, but there has been no achievement as expected.
Co-Authors Abdi Muliawan Harahap Abdul Kadir Abdul Rauf Abdullah Akhyar Nasution Ade Fitria Agung Prawijaya Agus Marwan Aina Zahwa Ali Putra P Harahap Amir Hamzah Amir Purba Amir Purba, Amir Amri Amir Andre Dwiparma Andrei Wibowo Arif Akbar Asbi, Erni Asneli Aththorick, T Alief Aththorick, T. Alief Ayu Sabena Badaruddin & Humaizi Badaruddin & Humaizi Badaruddin Badaruddin Bayu Andrew Tampubolon Beby Karina Fawzeea Sembiring Bengkel Bengkel Bengkel Ginting Bengkel, Bengkel Beni Haryanto Tambunan Beny O. Y. Marpaung Beti Nasution Bonita Carolina Iriany Sitompul Bono Yudianto Bono Yudianto, Bono Budi Hartono Dalimunthe, Ritha F. Darmanto Darmanto Darmanto Darmanto Daulay, Harmona Delvian Delvian Diana Rosalina Harahap Dianingrum, Tengku Dinda Udhaty, Kartika Dongoran, Hasrun Syarif Dwi Gustia Ningsih E. Harso Kardhinata Eka Debora Harianja Eko Soaloon Sianipar Endang Sulistya Rini Endang Wastiani Erika Revida Erjan Fikry Antari Fani Agustriani Farid Aulia Farid Aulia Fitra Syawal Harahap Fujiwara, Takahiro Ginting, Bengkel Gracemonn Sitompul Hadi S Alikodra Hadriana Marhaeni Munthe Hajar Ashwad Hanafiah, Ridwan Harahap, Darmadi Erwin Hasrun Syarif Dongoran Heri Kusmanto Heri Kusmanto Heri Kusmanto, Heri Hulu, Yamulia Humaizi Humaizi Humaizi Humaizi, Humaizi Humaizi, Humaizi Ida Lindiawati Ismail, Mohd Hasmadi Ismail, Wan Hamdani Ismi Andari Isnaini Isnaini Isnaini Isnaini Jumadil Saputra Kardhinata, E. Harso Ketike, Remang kholizah, Siti Lily Purnama Lindiawati, Ida M. Luthfi Hidayat M.Arif Nasution Mahyuni, Eka Lestari Marsuyetno Marsuyetno Marsuyetno, Marsuyetno Marwan, Agus Mas Indra Putra Alamsyah Masrizal Saraan Mayolita Panjaitan Melisa Octafany Melisa Octafany Mora Rizki Hasibuan Muhammad Ade Kurnia Harahap Muhammad Arif Nasutian MUHAMMAD YUSUF Muryanto Amin Nana Diana Nana Nana Napitupulu, Fernando Nasutian, Muhammad Arif Nina Siti Salmaniah Siregar Nora Yunita Nurmaini Nurmaini Octafany, Melisa paham ginting Pasaribu, Defri Noval Pasaribu, Sarjani Pawennari Hijjang Prihatin Lumbanraja Purwoko, Agus Rafika Duri Rahmawaty Ranto Mahmuda Perdana Aritonang Ridho, Hatta Rifaldi Rifaldi, Rifaldi Ritha F Dalimunte Ritha F. Dalimunthe Ritonga, Muhsin Amal Rizka Khairunnisa Margolang Rizka Rahmah Hidayati Robert Sibarani, Robert Rudi Salam Sinaga Rujiman Rujiman Sabena, Ayu Sabila, Jihan Sari, Elva Citra Sari, Refinda Sebayang, Rebekha Prisilia Shalsabilla Shafira Shofwan Al Faroqy Hasibuan Siahaan, Elisabet Sihombing, Kelvin Sihombing, Marlon Sinaga, Aprizal Haris Sinambela Marzuki Sinar, Tengku Mira Rozanna Siregar, Ahmad Jailani Siregar, Andi Mario Sirojuzilam Hasyim Sismudjito . Sitanggang, Hendrik Siti Mardiana Sitorus, Henry SITUMORANG, TONNY P. Sri Agustina Sembiring Subhilhar, Subhilhar Sumiati Sumiati Suriadi, Agus Suyitman Suyitman Suyono Suyono Syafnela Rahmawaty Syerly Syerly Syerly, Syerly Tarigan, Usman Tedong, Peter Aning Teguh Rahayu Tengku Riza Zarzani N Urip Harahap Usman Tarigan Usman Tarigan Usman Tarigan, Usman Walga, Rikka Pratiwi Wan Hamdani Ismail Wanda Kuswanda Wini Dirgahayu Winnugroho Wiratman, Manfaluthy Hakim, Tiara Aninditha, Aru W. Sudoyo, Joedo Prihartono Yamulia Hulu yeni absah Yeni Absah yeni absah Yesy Beby Emelya Siregar Yohana Mutiara Zulfendri Zulfendri Zulkifli Lubis