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All Journal Jurnal Kawistara : Jurnal Ilmiah Sosial dan Humaniora Jurnal El-Riyasah : Jurnal Kepemimpinan dan Administrasi Jurnal Kebijakan dan Administrasi Publik Jurnal Administrasi Publik : Public Administration Journal Jurnal Riset Akuntansi dan Keuangan Dinamisia: Jurnal Pengabdian Kepada Masyarakat MATAPPA: Jurnal Pengabdian Kepada Masyarakat NUSANTARA : Jurnal Ilmu Pengetahuan Sosial Restorica: Jurnal Ilmiah Ilmu Administrasi Negara dan Ilmu Komunikasi JPSI (Journal of Public Sector Innovations) Pelita Eksakta Abdi: Jurnal Pengabdian dan Pemberdayaan Masyarakat Jurnal Ilmu Administrasi: Media Pengembangan Ilmu dan Praktek Administrasi Jurnal Trias Politika Didaktik : Jurnal Ilmiah PGSD STKIP Subang Jurnal Ilmu Administrasi Negara ASIAN (Asosiasi Ilmuwan Administrasi Negara) Jurnal Manajemen Publik dan Kebijakan Publik (JMPKP) Jurnal Manajemen dan Ilmu Administrasi Publik (JMIAP) Jurnal Abdimas Serawai Jurnal Penelitian Inovatif Jurnal Transformasi Administrasi Jurnal Ilmu Administrasi Negara Publicness: Journal of Public Administration Studies Proceeding Applied Business and Engineering Conference Jurnal Ilmu Sosial, Humaniora dan Seni Journal of Educational Management Research Journal of Multidisciplinary Science: MIKAILALSYS Jurnal Ilmu Administrasi: Media Pengembangan Ilmu dan Praktek Administrasi Socius: Social Sciences Research Journal JEBD Jurnal Ilmu Komunikasi dan Sosial Politik Journal of Authentic Research JKAP (Jurnal Kebijakan dan Administrasi Publik) Katalis Pendidikan: Jurnal Ilmu Pendidikan dan Matematika Jurnal Intelek Insan Cendikia Parlementer : Jurnal Studi Hukum Dan Administrasi Publik Jurnal Studi Pemerintahan Jurnal Kawistara Jurnal Ilmu Manajemen Dan Pendidikan Jurnal Kajian Hukum Dan Kebijakan Publik TANJAK : Jurnal Pengabdian Kepada Masyarakat INTERACTION: Jurnal Pendidikan Bahasa Jurnal Ilmu Administrasi dan Pemerintahan Indonesia
Boni Saputra
Universitas Negeri Padang
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Peran Badan Pemeriksa Keuangan dalam Penguatan Akuntabilitas Keuangan Daerah: Analisis Efektivitas Audit dan Tindak Lanjut Rekomendasi di Provinsi Jawa Tengah Dinda Azzahra Putri; Mulyati Rahmah; Putri Aulia Khairani; Revi Haryanti; Sri Permata Putri; Jumiati; Boni Saputra
Jurnal Ilmu Manajemen dan Pendidikan | E-ISSN : 3062-7788 Vol. 2 No. 1 (2025): April - Juni
Publisher : CV. ITTC INDONESIA

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This study investigates the role of the Audit Board of Indonesia (BPK), particularly its Representative Office in Central Java Province, in enhancing accountability in regional financial management through a literature review approach. Regional financial accountability serves as a crucial indicator for achieving good governance. The analysis explores relevant literature concerning BPK’s functions in auditing processes, issuance of audit opinions, and follow-up actions. The review finds that BPK plays a strategic role in fostering transparency and accountability through its independent and objective audit mechanisms. BPK’s audit findings contribute to improving the quality of regional financial reporting and strengthening internal control systems. The study recommends enhancing institutional capacity and promoting stronger synergy between BPK and local governments to achieve more accountable financial governance.
E-BUDGETING IMPLEMENTATION ON PUBLIC FINANCIAL TRANSPARENCY AND ACCOUNTABILITY AT THE COMMUNICATION AND INFORMATION DEPARTMENT OF PADANG CITY Arianto, Arianto; Amanda, Audrey; Fadhilah, Aura; Nur Fadila Qomari, Fatia; Faizul Candra, Iqbal; Putri, Melani; Saputra, Boni
Jurnal Ilmu Administrasi Negara Vol 22 No 2 (2024): JIANA: Jurnal Ilmu Administrasi Negara
Publisher : Universitas Riau

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46730/jiana.v22i2.8253

Abstract

Digital transformation in the government sector has become an urgent necessity to achieve transparent and accountable financial governance, in line with increasing public demands for public information disclosure and the implementation of good governance principles. This study aims to comprehensively analyze the implementation of E-Budgeting systems in enhancing public financial transparency and accountability at the Communication and Information Department of Padang City, focusing on identifying implementation processes, evaluating the contributions to transparency, analyzing the effects on accountability, and identifying constraints along with management strategies. The research employs a qualitative approach with an instrumental case study design involving methodological triangulation through semi-structured in-depth interviews, participatory observation, and document analysis. Data analysis is conducted using Braun and Clarke's six-phase inductive thematic analysis. Findings demonstrate that the phased implementation of E-Budgeting, with comprehensive system integration, has successfully improved budgeting process efficiency from 2-3 weeks to 3-5 working days, provided real-time information access to stakeholders, and created digital audit trails that strengthen transparency and accountability. The research offers practical implications for local governments to adopt holistic implementation models in digitalizing financial management while contributing theoretically to the development of effective e-government implementation frameworks in developing countries.
INNOVATION ROLE IN PUBLIC SERVICE EFFECTIVENESS: EVIDENCE FROM INDONESIAN STATE ELECTRICITY COMPANY Rahma Hutahayan, Hilmiatur; Afra Amatullah, Afifah; Saputra, Andri; Wijayanti, Nina; Rudinia Berty, Tasya; Saputra, Boni
Jurnal Ilmu Administrasi Negara Vol 22 No 3 (2024): JIANA: Jurnal Ilmu Administrasi Negara
Publisher : Universitas Riau

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46730/jiana.v22i3.8255

Abstract

Digital transformation in the public sector has emerged as a global strategic imperative, compelling government organizations to implement innovation to enhance service effectiveness. However, a significant gap exists in the literature regarding the implementation of innovation in developing countries, particularly within the context of strategic public service organizations that face unique challenges in digitalization processes. This study aims to comprehensively analyze the role of technological and non-technological innovation in enhancing public service effectiveness, identify implementation challenges and solution strategies, evaluate public communication strategies, and assess the impact of innovation on service process acceleration and public satisfaction. The research employs a qualitative design with an instrumental case study approach at PT. PLN (Persero) Belanti Customer Service Unit, located in Padang City, employed in-depth interviews, participatory observation, and documentation and analyzed them through a six-phase thematic analysis framework. Findings reveal that implementing a hybrid model, which integrates digital technological innovation with non-technological approaches, has generated significant transformation in service effectiveness through comprehensive digitalization, multi-channel communication strategies, local stakeholder collaboration, and the institutionalization of a continuous innovation culture. This research contributes theoretically by providing a conceptual framework for implementing public service innovation and offering strategic recommendations adaptable for similar organizations in Indonesia and other developing countries, aiming to optimize sustainable digital transformation.
THE COORDINATIVE ROLE OF BAPPEDA IN SOCIAL DEVELOPMENT BUDGET MANAGEMENT: A CASE STUDY OF PADANG CITY Ramadhani, Oktazenia; Sulhas, Sleman; Gustianda Putra, Tegar; Fauzira, Dewina; Septiani Ajiman, Ghea; Dzaky Abiyyu, Muhammad; Saputra, Boni
Jurnal Ilmu Administrasi Negara Vol 22 No 2 (2024): JIANA: Jurnal Ilmu Administrasi Negara
Publisher : Universitas Riau

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46730/jiana.v22i3.8256

Abstract

Indonesia's fiscal decentralization era demands effectiveness from regional planning institutions in managing social development budgets; however, gaps remain in optimal BAPPEDA implementation, particularly in cross-sectoral coordination, human resource capacity limitations, and weak impact-based monitoring systems. These gaps require responsive budget governance innovations that address societal social needs. This study aims to comprehensively analyze the role of Padang City BAPPEDA in managing development budgets directed toward improving community social welfare, focusing on planning mechanisms, budget allocation processes, program effectiveness, and strategies for overcoming obstacles. The research employs a qualitative approach with an instrumental case study design of Padang City BAPPEDA as the unit of analysis, involving purposive sampling of BAPPEDA structural-functional officials, related regional work units (OPD), and community representatives, along with methodological triangulation of in-depth interviews, participatory observation, and document analysis analyzed using Braun and Clarke's six-phase thematic analysis framework. Findings demonstrate that BAPPEDA successfully executes its coordinative role as architectural governance through an integrative, collaborative governance model, reflected in poverty rate reduction from 4.17% to 4.06%, increased social program budget utilization from 76% to 92%, stakeholder engagement index of 4.2 on a scale of 5, with 78% of social programs originating from participatory Musrenbang proposals. The research contributes theoretically to the development of collaborative governance by conceptualizing BAPPEDA as an institutional bridging mechanism, providing best practice models for the implementation of evidence-based budgeting, and generating analytical frameworks for measuring coordination effectiveness that can be adapted for the institutional capacity development of other regional planning agencies.
Transformative Service and Public Satisfaction: Insights from Indonesia's Public Service Malls Permata Sari, Indah; Lanin, Dasman; Saputra, Boni; Gomes da cruz Fernandes, Benjamin
Jurnal Administrasi Publik (Public Administration Journal) Vol. 15 No. 1 (2025): Jurnal Administrasi Publik (Public Administration Journal), June
Publisher : Universitas Medan Area

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31289/jap.v15i1.13244

Abstract

This study examines the influence of transformative service dimensions on public satisfaction at the Public Service Mall (PSM) in Payakumbuh City, Indonesia. While PSMs have emerged as integrated service innovations, a significant gap remains in understanding how specific transformative service dimensions affect public satisfaction in developing countries. Employing an associative quantitative approach, this research collected data from 220 service users through structured questionnaires and analyzed it using multiple regression. The findings reveal that individual well-being dimensions contributed the highest impact (57.2%), followed by group well-being (51.2%) and social well-being (38.9%). Simultaneously, these three dimensions explained 88.7% of the variance in public satisfaction (F = 1704.067, p < 0.05). These findings make theoretical contributions by extending the Transformative Service Research (TSR) framework to public administration contexts in developing countries and by identifying a hierarchy of service dimensions that shape public satisfaction. From a practical perspective, this research provides policymakers with empirical evidence on the importance of balancing individual and collective well-being interventions in the development of PSM. This study addresses a literature gap by providing the first empirical evidence on TSR application in integrated public service facilities within a non-Western developing country context, specifically Indonesia.
Innovative Work Behaviour in Local Government: Innovation Process and Gender Differences Pradana, I Putu Yoga Bumi; Sayrani, Laurensius Petrus; Pah, Theny Intan Berlian Kurniati; Wijayanti, Nadia Sasmita; Saputra, Boni; Rijoly, Jacobus Cliff Diky
JKAP (Jurnal Kebijakan dan Administrasi Publik) Vol 29, No 1 (2025): May
Publisher : Magister Ilmu Administrasi Publik

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22146/jkap.101329

Abstract

This research aims to identify and understand the barriers affecting public sector employees' innovative behaviors, particularly examining how these obstacles differ across stages of innovation and between genders. Utilizing a qualitative phenomenological approach, the research involved in-depth interviews with 40 informants from six agencies in Kupang City and Kupang Regency. Data were analyzed through thematic analysis techniques, revealing eleven major barriers categorized into political-administrative leadership, public management, and individual factors. Political-administrative barriers include insufficient support from political actors and a restrictive organizational climate. Public management challenges encompass a risk-averse culture, weak interdepartmental collaboration, limited knowledge sharing, bureaucratic constraints, and regulatory rigidity that restricts creative ideas perceived as "out of the box." Another key finding highlights the demotivating effect of redundant local digital innovations replaced by centrally mandated platforms, fostering employee frustration and discouragement. Individual barriers identified include a lack of expertise, limited access to policymakers, and significant gender-related issues such as patriarchy, stereotypes, and domestic responsibilities. The study highlights its novelty by uncovering how regional contextual factors, especially gender dynamics, uniquely shape barriers to innovation. This study uniquely contributes to the literature by specifically examining barriers to innovative work behavior (IWB) in the under-researched context of Eastern Indonesia, focusing on both innovation stages and gender differences.
Model Hybrid Bureaucracy dalam Transformasi Digital Pelayanan Publik: Studi Komparatif Urban-Rural di Indonesia Pasca-Pandemi (2020–2025) Bunga Ainia; Dhea Kartika Anatasya; Indri Ramadhani Putri; Jumiati Jumiati; Boni Saputra
Katalis Pendidikan : Jurnal Ilmu Pendidikan dan Matematika Vol. 2 No. 3 (2025): September : Katalis Pendidikan : Jurnal Ilmu Pendidikan dan Matematika
Publisher : Lembag

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62383/katalis.v2i3.1986

Abstract

Digital governance transformation through a hybrid bureaucracy model is considered the main adaptive solution in post-COVID-19 pandemic Indonesia. This study uses the systematic literature review (SLR) method based on PRISMA 2020 with a focus on Sinta and Scopus indexed articles for the 2020–2025 period, to examine the implementation of hybrid bureaucracy in urban and rural areas, and is supported by relevant classical theoretical literature as a basis for the conceptual framework. Results show that the 35% improvement in public service efficiency in urban areas, but only 12% in rural areas, is rooted in disparities in infrastructure and digital literacy. Three main challenges were identified: ASN resistance to technology, overlapping regulations, and budget constraints. Policy recommendations lead to accelerated harmonization of SPBE regulations, gamification-based training strategies, and special budget allocations for 3T (underdeveloped, frontier, and outermost) regions. This study provides an empirical basis for the development of an inclusive and equitable public service digital transformation strategy in Indonesia.
Proses dan Implementasi Kebijakan Publik dalam Organisasi Pemerintahan Daerah Kota Pariaman Putri, Tiffany Melia; Jumiati, Jumiati; Saputra, Boni
Jurnal Ilmu Sosial, Humaniora dan Seni Vol. 3 No. 6 (2025): Mei - Juni
Publisher : CV. ITTC INDONESIA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62379/jishs.v3i6.2798

Abstract

This research examines the public policy process in local government organizations in Pariaman City, focusing on how policies are made, who is involved, and the challenges or polemics that arise during the process. In addition, this research also describes the real practice in the field and how the policy is applied in people`s lives. By using a qualitative approach, including interviews with the Deputy Mayor of Pariaman for the 2024-2029 Period, observation, and literature related to public policy. This study found that the public policy process also faces various obstacles, both in terms of the demands of diverse community needs, coordination between institution, and limited community participation. The results of this study are expected to be input for local governments and communities so that they can jointly improve the process and implementation of public policy practices.
Digitalisasi Sistem Administrasi Pemerintahan Kota Padang: Analisis Literatur Sistematis Putri, Amelia Dwi; HRP, Nisa Istiqomah; Marjuwita, Vira; Rahmi, Windy Aulianisa; Hamiathul, Zikra; Jumiati, Jumiati; Saputra, Boni
Jurnal Ilmu Sosial, Humaniora dan Seni Vol. 3 No. 6 (2025): Mei - Juni
Publisher : CV. ITTC INDONESIA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62379/jishs.v3i6.2938

Abstract

This study evaluates the readiness of Padang City’s state administration for the digital era by assessing policy frameworks, infrastructure, human resources, and public perceptions. Using a literature review methodology, it analyzes 47 journal articles from Google Scholar, Google, and ProQuest, published between 2019 and 2025. Inclusion criteria focused on Indonesian and English publications addressing digital government implementation or public administration transformation with technological, organizational, or managerial relevance. Thematic analysis identified patterns, contradictions, and gaps. Findings show that Padang City is in a transitional phase with fragmented and inconsistent digital development. Digital capabilities among government institutions vary, with digitalization scores ranging from 3.2 to 8.7 out of 10. Resistance to change is high, especially among civil servants over 50 years old (68%). IT infrastructure is inadequate, with only 50 Mbps bandwidth (below the 100 Mbps standard), low cybersecurity (4.2/10), and poor interoperability (2.8/10). The average digital competency of 1,247 civil servants is 4.8/10, below the ASEAN average of 7.2/10. Public adoption of digital services is uneven, with 78% usage in online licensing and only 34% in digital health services. The study concludes that comprehensive transformation is needed, including proportional IT budgeting, capacity building, infrastructure improvement, integrated data management, and strengthened leadership.
Transformasi Karakter ASN: Strategi Pendidikan Nilai dan Integritas di Era Digital Pratama, Intan Elfina; Jumiati, Jumiati; Saputra, Boni
Jurnal Ilmu Sosial, Humaniora dan Seni Vol. 3 No. 6 (2025): Mei - Juni
Publisher : CV. ITTC INDONESIA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62379/jishs.v3i6.2942

Abstract

The transformation of the character of the State Civil Apparatus (ASN) is the main foundation in building a clean, responsive, and competitive bureaucracy in the digital era. This article presents an in-depth study of the strategy of educational values ​​and integrity to form the character of ASN that is adaptive to technological developments and the challenges of modern bureaucracy. Using the literature study method and descriptive-qualitative approach, this paper analyzes the concepts of value-based learning, corporate universities, transformative leadership, and ethical digital literacy. The results of the study indicate that the formation of the ideal ASN character must be carried out systematically, through synergy between institutions, instilling a work culture with integrity, and involving the community as supervisors. These findings are expected to be a strategic reference for policy makers and implementers of bureaucratic reform in Indonesia.
Co-Authors A.A. Ketut Agung Cahyawan W Adam Permana Yudha Adil Mubarak Afifah Asriati Afra Amatullah, Afifah Agustin, Rayhan Aisyah, Iqra’ Syahadatul Aldri Frinaldi Allyssa Rahma Safira Amanda Febriani Putri Amanda Ratu Hamizah Amanda, Audrey Amelia Indah Sari Angga Putra Tri Rezeki Anggiara Dipta Ardhy Asyhabie Arianto Arianto Artha Dini Akmal Asnil Asnil Aulia Rahma Tesa Aureliyan, Marcya Titania Aziz, Hafizul Aziza Bila Bako, Yudika Bali Yana Fitri Beta Santria Sholehah Bunga Ainia Cahyani, Fauziah Chrisdiana, Yulvia Citra Zefanya Hesi Claudya Linanto, Livia Dasman Lanin Dasti, Dafina Permata David Pagiel Laoli Dea Artika Sari Deby Febriyan Eprilianto Deby Febriyan Eprilianto Dedi Kusuma Habibie Deni Triyanto Deni Triyanto Dhea Kartika Anatasya Dhea Kartika Anatasya Dheva Agustin Adriyan Dinda Aprilia Putri Dinda Azzahra Putri Dinda Yuvia Ibnayasha Dwi Finna Syolendra Dwi Putra Ayri, Dicky Dzaky Abiyyu, Muhammad Elsaata Putri Fachri Adnan Fadhilah, Aura Fadillah Harmi Faishol Arif Faizul Candra, Iqbal Fajar Ruddin Farhan Ergi Aldino Farhan, M. Fathurrahman Pratama, M. Naufal Riski Fauzira, Dewina Febri Nola Distra Fenni Hasanah Ferdiansyah, Hamid Fernando, Riki Fransiska, Winda Fuji Syaulend Utami Galuh Fitria Nopita Anggi Gilang Rifani Gomes da cruz Fernandes, Benjamin Gustianda Putra, Tegar Halwa Syahrastani Hamiathul, Zikra Hasdan Syaf Maulana HERU PURNAWAN Hidayanti, Ermia Hidayatul Fajri HRP, Nisa Istiqomah I Putu Yoga Bumi Pradana Ibdia Zikra Ichsan Nasution Iip Permana Ikmal, Rayhan Raffatta Ilzahra, Aina Indri Ramadhani Putri Indriyati Indriyati Iqra' Syahadatul Aisyah Irvan Renaldi J, Jumiati Jacobus Cliff Diky Rijoly Januar, Nadila Vhitra Jefri Ardivo Jumiati Jumiati Jumiati Jumiati Jumiati Jumiati K. Ethelbert, Yohanes Karjuni Dt Maani Khairunnisa Nabilah Laurensius P. Sayrani Lidya Ryan Utarie Lince Magriasti M. Fachri Adnan M. Farhan M. Hidayat Panuntun Muslim Maharani, Dina Adilla Marjuwita, Vira melani putri Miftahul Hasanah Muhamad Ali Embi Muhamad Ali Embi Muhammad Nasrullah Muhammad Surya Imam Mulia, Melindra Mulyati Rahmah Mutia khairunnisa Nabila Laila Rani Nadia Sasmita Wijayanti Nadia Sasmita Wijayanti Nadira Anvasha Nasywa Dwi Aura Nasywa Farhanah Izan Nila Wahyuni Nora Eka Putri Nora. AN, Desri Nur Fadila Qomari, Fatia Nuriwa Putri Utami Permata Sari, Indah Pratama, Intan Elfina Pratiwi Nurhabibi Pratiwi, Saskia Firina Priska Adelia Putri Putri Aulia Khairani Putri, Amelia Dwi Putri, Tiffany Melia Rafi Rafi Rafi Rahayu Nengsih Rahma Fitri Azzahra Rahma Hutahayan, Hilmiatur Rahmadhona Fitri Helmi Rahmi, Windy Aulianisa Ramadhani, Nurul Suci Ramadhani, Oktazenia Ramadhani, Shafira Ratu Cutressa Ratu Cutressa Reinohaadi Reinohaadi Renanda Rakista Revi Haryanti Rifha Tri Oktary Riga, Riga Rijoly, Jacobus Cliff Diky Rina Wahyuni Rionaldi Rista Ningsih Romy Dwipa Yamesa Away Rona Atmasyih Hutasoit RR. Ella Evrita Hestiandari Rudinia Berty, Tasya Salma Afal Alshadiqa Salma Melco Indriani Sari, Yuyun Eka Kartika Sayrani, Laurensius Petrus Septiani Ajiman, Ghea Septiyena, Elsya Dwi Shalsa Olivia Shelma Nayla Fitri Silvia Silvia Siti Nur Aisyah Sri Permata Putri Sri Rahma Yulanda Suci Permata Sari Suci Ramadhani Suci Sulhas, Sleman Suripto Suripto Syafril, Rizki Syamsir Syamsir Syarifah Hidayatuzzahra Tesa, Aulia Rahma Theny Intan Berlian Kurniati Pah Theny Intan Berlian Kurniati Pah Tridita Muthia Try Syeftiani Ulfa Nur Azizah Vhaiz Alfarisy de Rekha Viola Nofrilia Wijayanti, Nina Yohanes Kornelius Ethelbert Yose Fajar Pratama Yulvia Chrisdiana Yuyun Eka Kartika Sari Zahara Erita Zahra Meisya Saharyani Zahwa Alia Putri Zaitul Ikhlas Zaitul Ikhlas Zalukhu, Lano Alvin Zara Handayani