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All Journal Jurnal Kawistara : Jurnal Ilmiah Sosial dan Humaniora Jurnal El-Riyasah : Jurnal Kepemimpinan dan Administrasi Jurnal Kebijakan dan Administrasi Publik Jurnal Administrasi Publik : Public Administration Journal Jurnal Riset Akuntansi dan Keuangan Dinamisia: Jurnal Pengabdian Kepada Masyarakat MATAPPA: Jurnal Pengabdian Kepada Masyarakat NUSANTARA : Jurnal Ilmu Pengetahuan Sosial Restorica: Jurnal Ilmiah Ilmu Administrasi Negara dan Ilmu Komunikasi JPSI (Journal of Public Sector Innovations) Pelita Eksakta Abdi: Jurnal Pengabdian dan Pemberdayaan Masyarakat Jurnal Ilmu Administrasi: Media Pengembangan Ilmu dan Praktek Administrasi Jurnal Ilmu Administrasi Negara ASIAN (Asosiasi Ilmuwan Administrasi Negara) Jurnal Manajemen dan Ilmu Administrasi Publik (JMIAP) Jurnal Penelitian Inovatif Jurnal Transformasi Administrasi Jurnal Ilmu Administrasi Negara Publicness: Journal of Public Administration Studies Proceeding Applied Business and Engineering Conference Jurnal Ilmu Sosial, Humaniora dan Seni Jurnal Ilmu Administrasi: Media Pengembangan Ilmu dan Praktek Administrasi Socius: Social Sciences Research Journal Jurnal Ilmu Komunikasi dan Sosial Politik JKAP (Jurnal Kebijakan dan Administrasi Publik) Katalis Pendidikan: Jurnal Ilmu Pendidikan dan Matematika Jurnal Intelek Insan Cendikia Jurnal Studi Pemerintahan Jurnal Kawistara Jurnal Ilmu Manajemen Dan Pendidikan Jurnal Kajian Hukum Dan Kebijakan Publik Journal of Advanced Research in Social Sciences and Humanities TANJAK : Jurnal Pengabdian Kepada Masyarakat INTERACTION: Jurnal Pendidikan Bahasa Jurnal Ilmu Administrasi dan Pemerintahan Indonesia
Boni Saputra
Universitas Negeri Padang
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Public Service Motivation, Integrity, and Performance: A Mediational Analysis in Civil Registration Services Saputra, Boni; Syeftiani, Try; Gomes da cruz Fernandes, Benjamin; K. Ethelbert, Yohanes
JIAPI: Jurnal Ilmu Administrasi Dan Pemerintahan Indonesia Vol. 6 No. 1 (2025): June
Publisher : Universitas Terbuka

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33830/jiapi.v6i1.12045

Abstract

The persistently low quality of public services in Indonesia remains a critical issue, as highlighted by 2024 Indonesian Ombudsman data showing a high volume of public complaints, primarily concerning bureaucratic personnel behavior lacking public orientation and integrity. This study examines the influence of public service motivation and integrity on employee performance, with job satisfaction as a mediating variable, focusing on the Population and Civil Registration Office (Disdukcapil) in West Pasaman Regency. Adopting a quantitative, associative approach, the study surveyed 58 respondents selected via simple random sampling from a total population of 61 employees. Data were collected using a structured questionnaire based on a 5-point Likert scale and analyzed through path analysis. The findings indicate that both public service motivation and integrity significantly positively impact employee performance, directly and indirectly, through job satisfaction. Integrity emerged as the most influential factor affecting performance (β = 0.934; R² = 0.873), followed by job satisfaction (β = 0.925; R² = 0.856) and public service motivation (β = 0.891; R² = 0.795). This study underscores the urgent need for human resource development strategies emphasizing integrity and public service motivation while fostering a supportive work environment to enhance job satisfaction. By identifying key behavioral drivers of employee performance in local government institutions, the research contributes to the broader discourse on bureaucratic reform. It offers actionable insights for improving public service delivery in Indonesia.
Optimalisasi Pengelolaan Limbah Kulit Jengkol Menjadi Briket Arang di Nagari Sikabau Dharmasraya Aldri Frinaldi; Boni Saputra; Dasman Lanin; Desri Nora AN
ABDI: Jurnal Pengabdian dan Pemberdayaan Masyarakat Vol 7 No 2 (2025): Abdi: Jurnal Pengabdian dan Pemberdayaan Masyarakat
Publisher : Labor Jurusan Sosiologi, Fakultas Ilmu Sosial, Universitas Negeri Padang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24036/abdi.v7i2.1446

Abstract

Limbah pasar di Nagari Sikabau, khususnya kulit jengkol, menjadi permasalahan lingkungan serius akibat keterbatasan pengetahuan dan teknologi dalam pengelolaannya. Program pengabdian masyarakat ini bertujuan mengoptimalkan pengelolaan limbah kulit jengkol menjadi briket arang bernilai ekonomis dengan melibatkan Kelompok Sadar Lingkungan (POKDARLING) sebagai mitra utama. Kegiatan pengabdian dilaksanakan selama 5 bulan (Juni 2024 - November 2024) dengan menggunakan metode participatory rural appraisal (PRA), program ini menerapkan pelatihan, pendampingan, dan praktik langsung pembuatan briket. Metode PRA yang dioperasionalkan melalui lima tahapan sistematis: (1) survei dan identifikasi masalah, (2) pelatihan teoritis tentang teknologi briket arang, (3) demonstrasi dan praktik langsung pembuatan briket, (4) pendampingan intensif produksi skala kecil, dan (5) evaluasi partisipatif hasil kegiatan. Program ini melibatkan 15 peserta dari berbagai elemen masyarakat. Hasil kegiatan menunjukkan adanya peningkatan pengetahuan peserta berdasarkan pre-post test, penguasaan teknik produksi briket arang oleh peserta, terbentuknya unit produksi briket yang dilengkapi 2 unit mesin (blender tepung arang dan pencetak briket), pengurangan volume limbah kulit jengkol di pasar. Program ini berimplikasi sebagai model percontohan yang dapat direplikasi di daerah lain untuk mengatasi permasalahan limbah serupa dengan pendekatan ekonomi sirkular berbasis masyarakat.
DISTORSI PASAR PASCA BENCANA SIKLON SENYAR DI SUMATERA BARAT Rahma Tesa, Aulia; Kartika Anatasya, Dhea; Putri Utami, Nuriwa; Cutressa, Ratu; Saputra, Boni
NUSANTARA : Jurnal Ilmu Pengetahuan Sosial Vol 13, No 1 (2026): NUSANTARA : Jurnal Ilmu Pengetahuan Sosial
Publisher : Universitas Muhammadiyah Tapanuli Selatan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31604/jips.v13i1.2026.338-343

Abstract

Siklus Siklon Senyar yang terjadi pada bulan November 2025 memicu curah hujan ekstrem di wilayah Sumatera Barat dan menyebabkan banjir serta longsor di berbagai kabupaten dan kota. Bencana hidrometeorologi ini tidak hanya menimbulkan dampak fisik dan sosial, tetapi juga mengganggu stabilitas ekonomi daerah melalui terjadinya distorsi pasar. Kerusakan infrastruktur dan terputusnya jalur distribusi menghambat penyaluran bahan bakar minyak (BBM) dan pangan, yang berdampak pada meningkatnya biaya logistik serta lonjakan harga kebutuhan pokok. Kondisi tersebut mencerminkan terjadinya kegagalan pasar akibat ketidakseimbangan antara penawaran dan permintaan serta keterbatasan mekanisme pasar dalam merespons guncangan eksternal akibat bencana. Penelitian ini bertujuan untuk menganalisis bentuk-bentuk distorsi pasar pascabencana Siklon Senyar di Sumatera Barat, khususnya pada distribusi BBM dan stabilitas harga pangan, serta mengkaji peran pemerintah dalam mengatasi kegagalan pasar tersebut. Metode penelitian yang digunakan adalah pendekatan kualitatif deskriptif melalui studi literatur dengan menganalisis data sekunder dari jurnal ilmiah, buku, dan laporan resmi lembaga terkait. Hasil penelitian menunjukkan bahwa bencana akibat Siklon Senyar menyebabkan kelangkaan BBM dan pangan, meningkatnya biaya distribusi, serta lonjakan harga yang tidak mencerminkan mekanisme pasar yang efisien. Distorsi pasar semakin diperparah oleh perilaku panic buying, praktik penimbunan, dan lemahnya pengawasan pasar dalam situasi darurat. Oleh karena itu, intervensi pemerintah melalui pengendalian harga, operasi pasar, penjaminan distribusi, dan penguatan cadangan pangan daerah menjadi langkah strategis untuk memulihkan stabilitas pasar dan melindungi kesejahteraan masyarakat terdampak.
Pengaruh Efektivitas Kebijakan Fintech Terhadap Inklusi Keuangan Pelaku UMKM di Kota Padang Fitri Azzahra, Rahma; Saputra, Boni
PUBLICNESS: Journal of Public Administration Studies Vol. 4 No. 4 (2025): PUBLICNESS: Journal of Public Administration Studies
Publisher : Policy, Law and Political Research Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24036/publicness.v4i4.359

Abstract

This study aims to analyze the effectiveness of financial technology (fintech) policies on the financial inclusion of MSMEs in Padang City by identifying causal mechanisms and quantifying their contribution. The research method used an associative quantitative approach, with probability sampling techniques and simple random sampling of 100 MSME respondents, a structured questionnaire tested for validity and reliability, and simple linear regression analysis in SPSS version 26. The results show that the effectiveness of fintech policies has a positive and significant effect on the financial inclusion of MSME players with a regression coefficient of 0.786, a t-value of 13.931, a significance of 0.000, and a coefficient of determination of 66.4%, indicating that increasing the effectiveness of fintech policies through regulatory strengthening, stakeholder coordination, and technology adaptation will improve access to and utilization of digital financial services. The implications of this study provide strategic recommendations for regulators to strengthen monitoring of policy implementation at the local level, for local governments to intensify digital financial literacy programs and the provision of technological infrastructure, and for fintech providers to develop products that are more accessible to the micro MSME segment to achieve equitable and sustainable financial inclusion.
Pengaruh Kualitas Komunikasi dan Responsivitas Tenaga Kesehatan Terhadap Kepuasan Pasien di Rumah Sakit Umum Daerah Kabupaten Solok Selatan Claudya Linanto, Livia; Saputra, Boni
Jurnal Manajemen dan Ilmu Administrasi Publik (JMIAP) Vol 7 No 4 (2025): Jurnal Manajemen dan Ilmu Administrasi Publik (JMIAP)
Publisher : Laboratorium Jurusan Ilmu Administrasi Negara Fakultas Ilmu Sosial Universitas Negeri Padang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24036/jmiap.v7i4.1529

Abstract

Public dissatisfaction with public health services in regional hospitals remains a crucial issue, with one cause being the lack of clarity in medical information and slow response times from health workers. This study aims to analyze the effect of effective communication and responsiveness on public satisfaction at the South Solok District Hospital, both partially and simultaneously. Using an associative quantitative approach with the Proportionate Stratified Random Sampling technique, this study involved 398 respondents selected from a population of 70,571 patient visits in 2024. Data were collected through a validated questionnaire and analyzed using multiple linear regression. The results show that effective communication has a positive and significant effect on public satisfaction with a contribution of 24.5% (β = 0.242, p = 0.005), responsiveness has a positive and significant effect with a contribution of 23.7% (β = 0.168, p = 0.048), and simultaneously, both variables contributed 24.9% to public satisfaction (F = 66.826, p = 0.000). These findings have strategic implications for hospital management, including the development of therapeutic communication training programs and improvements to integrated service operational systems.
Analisis Kontribusi Pajak Hotel dan Pajak Restoran Terhadap Pendapataan Asli Daerah: Studi Pada Kota Wisata Bukittinggi Nengsih, Rahayu; Saputra, Boni
Jurnal Ilmu Administrasi Negara AsIAN (Asosiasi Ilmuwan Administrasi Negara) Vol. 13 No. 2 (2025): Edisi September 2025
Publisher : Asosiasi Ilmuwan Administrasi Negara (AsIAN)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47828/jianaasian.v13i2.364

Abstract

This study aims to analyze the contribution of hotel tax and restaurant tax to the local revenue of Bukittinggi City for the period 2019-2024, identify factors that influence fluctuations in hotel tax revenue and declines in restaurant tax revenue, and examine strategies for optimizing the management of these two taxes. This study uses a mixed method approach with a descriptive research design. Quantitative data were analyzed using contribution ratios, while qualitative data were obtained through in-depth interviews with officials from the Bukittinggi City Finance Agency and analyzed descriptively. The results show that the average contribution of hotel tax to PAD is 13.32% (category “Less”) and restaurant tax is 6.46% (category “Very Less”). The influencing factors include: (1) external factors such as the COVID-19 pandemic, fluctuations in the number of tourists, macroeconomic conditions, natural disasters, and regulatory changes (2) internal factors such as low compliance among small taxpayers, weak administrative systems, limited human resources, and suboptimal supervision. The optimization strategies implemented include intensification through data updates and increased supervision, extensification through active data collection, digitization of the taxation system, increased compliance through socialization and law enforcement, inter-agency coordination, and strengthening of human resource capacity and services.
Pembinaan English Club SMPS IT Tahfizh Al Ikram Pesantren Ikramul Qur’an Bengkalis Rionaldi, Rionaldi; Saputra, Boni
TANJAK : Jurnal Pengabdian Kepada Masyarakat Vol 6 No 2 (2025): TANJAK : Jurnal Pengabdian Kepada Masyarakat
Publisher : P3M Politeknik Negeri Bengkalis

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35314/ab275g55

Abstract

Community service activities at Bengkalis State Polytechnic aim to improve thinking skills, English language skills, and other necessary skills. In discussions with partners, namely the coordinator of the English Club at SMPIT Tahfizh Al Ikram, two main problems were identified: a lack of regular academic development activities outside of school and a lack of mentors to improve students' interest and English language skills. Therefore, this community service program was developed for the children in the English Club. The activities were conducted in 8 meetings over 2 months using cooperative learning and storytelling methods. Every weekend, participants learned through videos, pictures, discussions, and exercises, and were given weekly assignments. The output of these activities was an increase in students' interest and English language skills, as well as the publication of the results of the activities.
Innovative Work Behaviour in Local Government: Innovation Process and Gender Differences I Putu Yoga Bumi Pradana; Laurensius Petrus Sayrani; Theny Intan Berlian Kurniati Pah; Nadia Sasmita Wijayanti; Boni Saputra; Jacobus Cliff Diky Rijoly
JKAP (Jurnal Kebijakan dan Administrasi Publik) Vol 29, No 1 (2025): May
Publisher : Magister Ilmu Administrasi Publik

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22146/jkap.101329

Abstract

This research aims to identify and understand the barriers affecting public sector employees' innovative behaviors, particularly examining how these obstacles differ across stages of innovation and between genders. Utilizing a qualitative phenomenological approach, the research involved in-depth interviews with 40 informants from six agencies in Kupang City and Kupang Regency. Data were analyzed through thematic analysis techniques, revealing eleven major barriers categorized into political-administrative leadership, public management, and individual factors. Political-administrative barriers include insufficient support from political actors and a restrictive organizational climate. Public management challenges encompass a risk-averse culture, weak interdepartmental collaboration, limited knowledge sharing, bureaucratic constraints, and regulatory rigidity that restricts creative ideas perceived as "out of the box." Another key finding highlights the demotivating effect of redundant local digital innovations replaced by centrally mandated platforms, fostering employee frustration and discouragement. Individual barriers identified include a lack of expertise, limited access to policymakers, and significant gender-related issues such as patriarchy, stereotypes, and domestic responsibilities. The study highlights its novelty by uncovering how regional contextual factors, especially gender dynamics, uniquely shape barriers to innovation. This study uniquely contributes to the literature by specifically examining barriers to innovative work behavior (IWB) in the under-researched context of Eastern Indonesia, focusing on both innovation stages and gender differences.
Co-Authors A.A. Ketut Agung Cahyawan W Adil Mubarak Afifah Asriati Afra Amatullah, Afifah Agustin Adriyan, Dheva Agustin, Rayhan Aisyah, Iqra’ Syahadatul Aldri Frinaldi Amanda, Audrey Ardhy Asyhabie Arianto Arianto Artha Dini Akmal Aureliyan, Marcya Titania Aziz, Hafizul Aziza Bila Bako, Yudika Beta Santria Sholehah Bunga Ainia Cahyani, Fauziah Chrisdiana, Yulvia Citra Zefanya Hesi Claudya Linanto, Livia Cutressa, Ratu Dasman Lanin Dasti, Dafina Permata Dea Artika Sari Deby Febriyan Eprilianto Deby Febriyan Eprilianto Dedi Kusuma Habibie Deni Triyanto Deni Triyanto Dhea Kartika Anatasya Dinda Aprilia Putri Dinda Azzahra Putri Dinda Yuvia Ibnayasha Dwi Finna Syolendra Dwi Putra Ayri, Dicky Dzaky Abiyyu, Muhammad Elsaata Putri Fadhilah, Aura Fadillah Harmi Faizul Candra, Iqbal Fajar Ruddin Farhan Ergi Aldino Farhan, M. Fathurrahman Pratama, M. Naufal Riski Fauzira, Dewina Febri Nola Distra Fenni Hasanah Fernando, Riki Fitri Azzahra, Rahma Fitri, Bali Yana Fransiska, Winda Gomes da cruz Fernandes, Benjamin Gustianda Putra, Tegar Hamiathul, Zikra Hasbullah Malau Hasdan Syaf Maulana HERU PURNAWAN Hidayanti, Ermia Hidayatul Fajri HRP, Nisa Istiqomah I Putu Yoga Bumi Pradana Ibdia Zikra Iip Permana Ikmal, Rayhan Raffatta Ilzahra, Aina Indri Ramadhani Putri Indriyati Indriyati J, Jumiati Jacobus Cliff Diky Rijoly Januar, Nadila Vhitra Jumiati Jumiati Jumiati Jumiati Jumiati Jumiati K. Ethelbert, Yohanes Karjuni Dt Maani Kartika Anatasya, Dhea Khairunnisa Nabilah Laurensius P. Sayrani Lidya Ryan Utarie Lince Magriasti M. Hidayat Panuntun Muslim Maharani, Dina Adilla Marjuwita, Vira melani putri Muhamad Ali Embi Muhamad Ali Embi Muhammad Nasrullah Mulia, Melindra Mulyati Rahmah Mutia Khairunnisa Nadia Sasmita Wijayanti Nadia Sasmita Wijayanti Nadira Anvasha Nengsih, Rahayu Nila Wahyuni Nora Eka Putri Nora. AN, Desri Nur Fadila Qomari, Fatia Permata Sari, Indah Pratama, Intan Elfina Pratiwi Nurhabibi Pratiwi, Saskia Firina Priska Adelia Putri Putri Aulia Khairani Putri Utami, Nuriwa Putri, Amelia Dwi Putri, Tiffany Melia Rafi Rafi Rahma Hutahayan, Hilmiatur Rahma Tesa, Aulia Rahmadhona Fitri Helmi Rahmi, Windy Aulianisa Ramadhani, Oktazenia Ramadhani, Shafira Ratu Cutressa Reinohaadi, Reinohaadi Renanda Rakista Revi Haryanti Riga, Riga Rijoly, Jacobus Cliff Diky Rina Wahyuni Rionaldi Rista Ningsih Romy Dwipa Yamesa Away RR. Ella Evrita Hestiandari Ruddin, Fajar Rudinia Berty, Tasya Salma Afal Alshadiqa Salma Melco Indriani Sari, Yuyun Eka Kartika Sayrani, Laurensius Petrus Septiani Ajiman, Ghea Septiyena, Elsya Dwi Shalsa Olivia Shelma Nayla Fitri Silvia Silvia SITI NUR AISYAH Sri Permata Putri Sri Rahma Yulanda Suci, Suci Ramadhani Sulhas, Sleman Suripto Suripto Syafril, Rizki Syamsir Syamsir Tesa, Aulia Rahma Theny Intan Berlian Kurniati Pah Theny Intan Berlian Kurniati Pah Try Syeftiani Viola Nofrilia Wijayanti, Nina Yohanes Kornelius Ethelbert Yulvia Chrisdiana Yuyun Eka Kartika Sari Zahwa Alia Putri Zaitul Ikhlas Zalukhu, Lano Alvin Zara Handayani