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Journal : JAR'S (Journal of Advanced Research in Informatics)

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AI CHATBOT IMPLEMENTATION FOR NURUL JADID UNIVERSITY WEBSITE USING LSTM ALGORITHM Sudriyanto, Sudriyanto; Malik, Kamil; Jamal, Jamal
Journal of Advanced Research in Informatics Vol 3 No 2 (2025): Journal of Advanced Research in Informatics
Publisher : Fakultas Teknik, Universitas Wiraraja

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24929/jars.v3i2.4163

Abstract

The rapid advancement of technology has brought significant changes in various aspects of life, including the education sector. As an educational institution, Nurul Jadid University must adopt the latest technology to enhance efficiency and service, particularly in responding to the increasing volume of inquiries and information needs from the public and parents before enrolling their children. A chatbot, as part of Natural Language Processing (NLP) based on Artificial Intelligence (AI), is designed to interact with users through text or voice, providing fast, accurate, and continuous service. The Long Short-Term Memory (LSTM) algorithm in deep learning is utilized for text data prediction and classification. In this research, the data consists of tags, patterns, and responses obtained manually from the official Nurul Jadid University website and then preprocessed to develop the chatbot model. The core component of this model is the embedding layer, which assigns vector values to each word in the processed text data. The model training results indicate an accuracy of 99.32% and a loss of 12.57%, demonstrating that the model performs well without overfitting or underfitting, making it suitable for testing and deployment. Thus, the LSTM-based chatbot serves as an effective virtual assistant to help the public, prospective students, and current students access information more easily and efficiently.
Co-Authors A. M. Shiddiq Yunus A.A. Ketut Agung Cahyawan W Abd. Wahid Achmad, Muh. Wahyu Agus Yasin Aji Kus Indriani, Arrauna Bening Aji Suteja Al Ahmadi, Fahad Muhanna Salem Al Khudri Sembiring Al Turki, Usamah Al-Turki, Usamah Andiwinata, Fauzi Andriana Sendjaja, Yoga Anton Anton Aonulllah, Asep Akmal Apollo Apollo Aswar, Ahmad Besse Ruhaya, Besse Bin Idris, Nasruddin Buana, Chandra Budhi Santoso Chandra Bhuana Chandra Rizal Chinta Yolanda Sari Choirul Anam AM Diponegoro Dayari, Achmad Dewi , Fitri Sari Dian Hari Saputro Diana Diana Eddyono, Fauziah Emi Sukiyah Epin, Epin Fauzi, Asnil Fazrian, Fazrian Fitri sari dewi Fitri, Amanda Aisya Ghassani, Dewi Bussaina Guntur Guntur Hafeez, Imran Hafiz, Muhammad Alimul Haider, Safeer Hamdani Hamdani Hardiyanto Hardiyanto Heri Susanto Hermawan, Anes Ice Irawati Ikhsan, Mochammad Indra Sanjaya Irwan Irwan Isnaini, Nurul Azizatul Israqunnajah, Israqunnajah Jading, Rasmin Nur Jayati, Trisna Jon Hendri Juanda Juanda Jupri Jupri Kafit, M Kamaruddin Kamaruddin karman karman Kholish, Moh. Anas KK, Indra Frana Jaya Kusuma, Amir Reza Larisu, Zulfiah Lewi Lewi Limin, Theopilus Listrianti, Feriska Lomba, Christianto M. Fauzan Zenrif Malik, Kamil Mariana Mariana Maslani, Maslani Moni, Elias Muh.Irsyam, Andi Muhammad Helmi Muhammad Rezki Ian Muhammad Yusuf Mulid, Muhammad Syar Munawar, Al Muslikhati, Muslikhati Muslimin B, Muslimin Musrady Mulyadi Mustafa R, La Ode Nafisah, Thohirotun Nana Sulaksana Nasrullah, Baso Ningsih, Nur Wahyu Norsalim, Khairunnisa Binti Mohd Novianto, Wahyu Nugroho B Sukamdani Nupus, Dian Nur Jading, Rasmin NUR LAILA Nurahmah, Riska Hanan Nurdiyanto Nurdiyanto, Nurdiyanto PARISMA, WAN INTAN Permata, Hening Rizky Rendy Prasetyo, Rendy Renitasari, Diana Putri Riza Putra, Emil Rizki, M. Fawaidur Romadhoni Romadhoni, Romadhoni Rusdiana, Ninanesia Ruswandi, Uus Sampetoding, Regiartha Saputri, Wa Ode Mariam Serli Marlina Siswandi B Sri Suwasti Suhendi, Saca Sukma Abadi Suleman, Gabriella Augustine Sundaru, Agung Suryatman, Adi Syafaruddin, Baso Tamim, Ahmad Taufik Murtono Tohari, Ilham Ullah, Rafi Utami, Dyah Ayu Satyari Wulandari, Reksahati Yanto, Dwi Yanto, Dwi Yulianti, Ferina Yunarty Yunarty, Yunarty Yunianti, Fifi Zaidi, Syed Bilal Ahmed Zulyani, Zulyani