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All Journal Jurnal Pemberdayaan Masyarakat Madani (JPMM) Khazanah: Jurnal Pengembangan Kearsipan Didaktik : Jurnal Ilmiah PGSD STKIP Subang Journal of Computer Networks, Architecture and High Performance Computing Jurnal Ilmiah Wahana Pendidikan ACADEMIA: Jurnal Inovasi Riset Akademik Jurnal Manajemen Dakwah EDUCATOR : Jurnal Inovasi Tenaga Pendidik dan Kependidikan Jurnal Pendidikan Administrasi Perkantoran (JPAP) Sajak: Jurnal Penelitian dan Pengabdian Sastra, Bahasa, dan Pendidikan Jurnal Informasi dan Komunikasi Administrasi (JIKAP) Concept: Journal of Social Humanities and Education Jurnal Penelitian Ilmu Pendidikan Indonesia Jurnal Publikasi Ilmu Manajemen Indonesian Journal Economic Review (IJER) Asian Journal of Applied Education Jurnal Mahasiswa Entrepreneur Sammajiva: Jurnal Penelitian Bisnis dan Manajemen Jurnal Bisnis dan Manajemen (JURBISMAN) Social Engagement: Jurnal Pengabdian Kepada Masyarakat Maeswara: Jurnal Riset Ilmu Manajemen dan Kewirausahaan Jurnal Nuansa: Publikasi Ilmu Manajemen dan Ekonomi Syariah Triwikrama: Jurnal Ilmu Sosial Mutiara: Jurnal Penelitian dan Karya Ilmiah Dinamika Publik: Jurnal Manajemen dan Administrasi Bisnis Pusat Publikasi Ilmu Manajemen Jurnal Ilmiah Ekonomi dan Manajemen GLOBAL: Jurnal Lentera BITEP Maslahah: Jurnal Manajemen dan Ekonomi Syariah JEBD Neraca Manajemen, Akuntansi, dan Ekonomi Cendikia Pendidikan Liberosis: Jurnal Psikologi dan Bimbingan Konseling Master Manajemen Journal Economic Excellence Ibnu Sina Jurnal Media Akademik (JMA) JURNAL ILMIAH PENELITIAN MAHASISWA Algebra Indonesian Journal of Education and Social Studies JURNAL MULTIDISIPLIN ILMU AKADEMIK JURNAL RUMPUN MANAJEMEN DAN EKONOMI JIMEB: Jurnal Ilmiah Manajemen, Ekonomi dan Bisnis JURNAL ILMIAH EKONOMI, MANAJEMEN, BISNIS DAN AKUNTANSI Jayabama: Jurnal Peminat Olahraga Marketing and Business Strategy Jurnal Intelek Insan Cendikia Journal of Economics, Bussiness and Management Issues JURNAL AKADEMIK EKONOMI DAN MANAJEMEN Jurnal Pengabdian Kepada Masyarakat Kalam Jurnal Ilmiah Manajemen dan Akuntansi Journal of Creative Power and Ambition (JCPA) Menulis: Jurnal Penelitian Nusantara Studi Administrasi Publik dan ilmu Komunikasi Jurnal Cakrawala Akademika Jurnal Pengabdian dan Pemberdayaan Masyarakat (ABDI DAYA KU) Neraca: Jurnal Ekonomi, Manajemen dan Akuntansi Jurnal Sistem Informasi dan Aplikasi INTERNATIONAL JOURNAL OF SOCIETY REVIEWS (INJOSER) International Journal of Teaching and Learning (INJOTEL)
Eka Dewi Utari
Universitas Negeri Jakarta
Religion Arts Humanities Astronomy Chemistry Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Mathematics Medicine & Pharmacology Public Health Social Sciences Veterinary Other

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ANALISIS TATA KELOLA DATA OLEH OFFICE ADMINISTRATIVE MANAGER DI PT X Nurun Nazwa Meynanda; Christian Wiradendi Wolor; Eka Dewi Utari
JURNAL ILMIAH EKONOMI, MANAJEMEN, BISNIS DAN AKUNTANSI Vol. 2 No. 3 (2025): Mei
Publisher : CV. KAMPUSA AKADEMIK PUBLISING

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61722/jemba.v2i3.920

Abstract

This research aims to analyze the data governance implemented by the Office Administration Manager at PT X and provide strategic recommendations to improve the effectiveness and efficiency of data management. This research uses a descriptive approach with a qualitative case study method. Data was collected through in-depth interviews, direct observation, and review of relevant documents. The results showed that PT X has made the transition from a manual system to a digital system, but data management policy updates have not been carried out in a structured and regular manner. The application used has not been optimized due to limited automatic backup features, change tracking, and dependence on simple software. In terms of security, some data has not been thoroughly encrypted and there is no audit trail system available. Therefore, PT X is advised to develop a targeted update policy, improve employee digital literacy, and strengthen information security to support decision-making and operational sustainability.
Analisis Readiness for Change Dalam Implementasi Sistem Perkantoran Digital Pada Instansi Komando Operasi Udara I (KOOPSUD I) Tia Almamega; Christian Wiradendi Wolor; Eka Dewi Utari
JURNAL ILMIAH EKONOMI, MANAJEMEN, BISNIS DAN AKUNTANSI Vol. 2 No. 3 (2025): Mei
Publisher : CV. KAMPUSA AKADEMIK PUBLISING

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61722/jemba.v2i3.925

Abstract

This study aims to analyze the readiness for change in the implementation of a digital office system at Komando Operasi Udara I (KOOPSUD I) Institution. A qualitative method with a case study approach was employed to provide a comprehensive understanding of the organization's and employees’ preparedness for digital transformation. The unit of analysis includes employees at various management levels who are directly involved in the implementation process. Data were collected through observation, in-depth interviews, focus group discussions, and document analysis. The findings indicate that the level of readiness for change is moderate. While infrastructure and technology are considered adequate, gaps remain in employees’ digital competencies and organizational culture. Key challenges include resistance to change among senior staff, limited comprehensive digital training, and misalignment between management policies and on-the-ground implementation. Recommended strategies to enhance readiness include strengthening continuous digital training programs, appointing change agents in each unit, developing a more structured implementation roadmap, and conducting regular evaluations of progress. This study contributes to the understanding of critical factors influencing organizational readiness in the public sector for digital system adoption and can serve as a reference for other institutions planning similar transformations.
Analisis Program Pelatihan Dan Pengembangan Karyawan Di PT Lancar Wiguna Sejahtera (LAWSON) Outlet Cipete Raya Hidayah, Nurul Fitriana; Christian Wiradendi Wolor; Eka Dewi Utari
JURNAL ILMIAH EKONOMI, MANAJEMEN, BISNIS DAN AKUNTANSI Vol. 2 No. 3 (2025): Mei
Publisher : CV. KAMPUSA AKADEMIK PUBLISING

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61722/jemba.v2i3.928

Abstract

This research aims to evaluate the effectiveness of employee training and development program at PT Lancar Wiguna Sejahtera (LAWSON) Cipete Raya Outlet, as well as identify the supporting and inhibiting factors of its success. The research method used is descriptive qualitative with data collection techniques through observation, interviews, and documentation. The study results show that training and development has a positive impact on improving employee competence, motivation, and work productivity. Training materials are considered relevant to daily tasks, although they are still dominated by online delivery of theory, while hands-on practice is still inadequate. The main obstacles in applying the training results include differences in customer characters and technical obstacles in the field. Therefore, it is necessary to increase the proportion of practical exercises, additional materials related to handling customers with difficult characters, and continuous support from management to make the training more applicable and have a real impact in the work context. This research is expected to contribute to designing more effective and sustainable training strategies in the retail sector Penelitian ini bertujuan untuk mengevaluasi efektivitas program pelatihan dan pengembangan karyawan di PT Lancar Wiguna Sejahtera (LAWSON) Outlet Cipete Raya, serta mengidentifikasi faktor pendukung dan penghambat keberhasilannya. Metode penelitian yang digunakan adalah kualitatif deskriptif dengan teknik pengumpulan data melalui observasi, wawancara, dan dokumentasi. Hasil studi menunjukkan bahwa pelatihan dan pengembangan memberikan dampak positif terhadap peningkatan kompetensi, motivasi, dan produktivitas kerja karyawan. Materi pelatihan dianggap relevan dengan tugas sehari-hari, meskipun masih didominasi oleh penyampaian teori secara daring, sementara praktik langsung masih kurang memadai. Kendala utama dalam penerapan hasil pelatihan meliputi perbedaan karakter pelanggan dan hambatan teknis di lapangan. Untuk itu, diperlukan peningkatan proporsi latihan praktik, tambahan materi terkait penanganan pelanggan dengan karakter yang sulit, serta dukungan berkelanjutan dari pihak manajemen guna membuat pelatihan lebih aplikatif dan berdampak nyata dalam konteks kerja. Penelitian ini diharapkan dapat memberikan sumbangsih dalam merancang strategi pelatihan yang lebih efektif dan berkesinambungan di sektor ritel.
Analisis Sistem Paperless Office pada PT Duraquipt Cemerlang Afina Diah Pratiwi; Christian Wiradendi Wolor; Eka Dewi Utari
JURNAL ILMIAH EKONOMI, MANAJEMEN, BISNIS DAN AKUNTANSI Vol. 2 No. 3 (2025): Mei
Publisher : CV. KAMPUSA AKADEMIK PUBLISING

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61722/jemba.v2i3.933

Abstract

The development of information technology encourages companies to carry out digital transformation in various operational aspects, including document management and administrative processes. This research aims to analyze the effectiveness of the implementation of a paperless office system at PT Duraquipt Cemerlang, identify challenges faced during the digital transition process, and evaluate its impact on operational efficiency and employee productivity. The method in this study uses a descriptive qualitative approach, data collected through observation, interviews, and internal documentation. The results showed that the implementation of a paperless office system improved work process efficiency, saved operational costs, and reduced paper usage. Successful implementation is supported by good information technology infrastructure and employee training. However, challenges faced include differences in user adaptation levels, negative perceptions of digital systems, and the need for increased digital literacy. The results of this study are expected to serve as a reference for other companies in implementing digital systems as part of a strategy to improve operational performance and work innovation.
Analisis Work Engagement Karyawan Pada PT Batiqa Hotels Management Natasha Sharon Rose Tanamal; Christian Wiradendi Wolor; Eka Dewi Utari
JURNAL ILMIAH EKONOMI, MANAJEMEN, BISNIS DAN AKUNTANSI Vol. 2 No. 3 (2025): Mei
Publisher : CV. KAMPUSA AKADEMIK PUBLISING

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61722/jemba.v2i3.935

Abstract

Penelitian ini menganalisis keterlibatan kerja pada karyawan PT Batiqa Hotels Management. Keterlibatan kerja merupakan kondisi psikologis positif yang ditandai dengan semangat, dedikasi, serta keterlibatan secara kognitif dan emosional dalam pekerjaan. Dengan pendekatan kualitatif deskriptif, data dikumpulkan melalui wawancara daring dengan empat karyawan dari berbagai divisi serta observasi langsung di kantor pusat. Hasil menunjukkan tingkat keterlibatan kerja yang tinggi, terlihat dari antusiasme, fokus saat bekerja, rasa memiliki terhadap peran, serta dukungan sosial antar rekan kerja. Faktor-faktor yang memengaruhi meliputi hubungan kerja yang harmonis, sistem penghargaan yang adil, perhatian terhadap kesejahteraan karyawan, peluang pelatihan, dan budaya kerja yang profesional dan suportif. Strategi yang disarankan mencakup penguatan komunikasi dua arah, pelatihan rutin, sistem penghargaan yang transparan, dan kegiatan untuk membangun kekompakan tim. Penelitian ini diharapkan menjadi referensi bagi organisasi dalam meningkatkan keterlibatan kerja sebagai bagian dari manajemen sumber daya manusia untuk menunjang kinerja organisasi.
Analisis Sistem Penilaian Kinerja Karyawan pada PT X Nasywa Aqilla Maheswari; Christian Wiradendi Wolor; Eka Dewi Utari
JURNAL ILMIAH EKONOMI, MANAJEMEN, BISNIS DAN AKUNTANSI Vol. 2 No. 3 (2025): Mei
Publisher : CV. KAMPUSA AKADEMIK PUBLISING

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61722/jemba.v2i3.950

Abstract

This research aims to analyze the employee performance appraisal system at PT X, a company engaged in shipping operators, ship ownership, and shipping agencies. The research method used is descriptive qualitative with a case study approach supported by data collection through observation, interviews, and documentation. The results showed that the performance appraisal system at PT X still faces obstacles in its implementation, where the majority of employees do not understand the system implemented, consider the system not objective and fair, and feel that the system has not been effective in improving work performance. The main obstacles identified include the lack of transparency of assessment criteria, subjectivity in the evaluation process, and the lack of constructive feedback to employees. Based on the findings, several solutions are recommended to overcome the obstacles in PT X's employee performance appraisal system, including the development of more structured and transparent appraisal criteria, implementation of a Key Performance Indicator (KPI)-based appraisal system, evaluator training to reduce bias in appraisal, and implementation of a comprehensive and regular feedback mechanism. The results of this study are expected to contribute to the company in developing a more effective performance appraisal system.
Analisis Pemanfaatan Artificial Intelligence (AI) Dalam Otomasi Administrasi Perkantoran Di PT XYZ Mulya Salsabilla, Putrie; Wiradendi Wolor, Christian; Dewi Utari, Eka
JURNAL ILMIAH EKONOMI, MANAJEMEN, BISNIS DAN AKUNTANSI Vol. 2 No. 4 (2025): JULI
Publisher : CV. KAMPUSA AKADEMIK PUBLISING

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61722/jemba.v2i4.1042

Abstract

This study aims to explore the utilization of Artificial Intelligence (AI) in supporting office administration automation at PT XYZ, identify challenges in its implementation, and propose solutions to optimize its use. A qualitative case study approach is employed to provide an in-depth overview of AI application in document archiving and processing. The unit of analysis consists of administrative staff directly involved in using AI-based systems for daily tasks. Data were collected through observation, interviews, and documentation from relevant sources. The findings show that AI improves work efficiency, accelerates archive retrieval, and reduces manual workload. However, challenges such as limited technological understanding among users and inadequate infrastructure remain. Proposed solutions include enhancing digital literacy, providing technical training, and developing accessible, user-friendly AI systems. This study contributes to the advancement of efficient and digitally adaptive office administration systems, offering insights for organizations aiming to integrate AI in administrative processes effectively and sustainably.
ANALISIS STRATEGIS PUBLIC RELATIONS DI PT X Feriska Nia Mulani; Christian Wiradendi Wolor; Eka Dewi Utari
JURNAL ILMIAH EKONOMI, MANAJEMEN, BISNIS DAN AKUNTANSI Vol. 2 No. 4 (2025): JULI
Publisher : CV. KAMPUSA AKADEMIK PUBLISING

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61722/jemba.v2i4.1069

Abstract

This research aims to analyze the strategic role of Public Relations (PR) at PT X in building the company's image, maintaining relationships with stakeholders, and supporting business objectives through internal and external communication management. Using a qualitative approach through interviews, literature studies, and document analysis, it was found that PT X implements PR strategies such as media relations, event marketing, CSR, digital PR, and crisis management to maintain the company's reputation. As a result, PR contributes to strengthening customer loyalty, brand awareness, and public trust, and becomes a reference for other finance companies in optimizing PR as a sustainable business strategy.
Analisis Efisiensi Kerja Menggunakan Microsoft Office pada Perusahaan A Aline Rahma Ghanie Exwanti; Christian Wiradendi Wolor; Eka Dewi Utari
JURNAL ILMIAH EKONOMI, MANAJEMEN, BISNIS DAN AKUNTANSI Vol. 2 No. 4 (2025): JULI
Publisher : CV. KAMPUSA AKADEMIK PUBLISING

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61722/jemba.v2i4.1147

Abstract

Penelitian ini menganalisis kontribusi Microsoft Office terhadap efisiensi kerja karyawan di Perusahaan A. Data dikumpulkan melalui observasi dan wawancara dengan karyawan yang menggunakan Microsoft Office dalam pekerjaan sehari-hari. Hasil penelitian menunjukkan bahwa penggunaan Microsoft Office meningkatkan efisiensi, terutama dalam kolaborasi tim, manajemen waktu, dan akses dokumen secara real-time. Fitur-fitur seperti Microsoft Teams, OneDrive, dan Outlook juga mempercepat komunikasi dan koordinasi kerja. Namun, masih ada kendala seperti kurangnya pemahaman tentang fitur-fitur yang ada, kurangnya pelatihan internal, dan kendala teknis seperti jaringan yang tidak stabil. Solusinya adalah peningkatan literasi digital, pelatihan berkelanjutan, peningkatan infrastruktur, dan penguatan budaya kerja digital. Penelitian ini diharapkan dapat menjadi referensi bagi penelitian-penelitian yang berkaitan dengan efisiensi kerja dan teknologi informasi.
Analisis Digitalisasi Pada Metode Pembayaran Di Koperasi Peternakan XYZ Rosaria, Ranita; Christian Wiradendi Wolor; Eka Dewi Utari
Journal of Economics, Bussiness and Management Issues Vol. 2 No. 3 (2025): Juni
Publisher : Indonesian Journal Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47134/jebmi.v2i3.685

Abstract

This research aims to analyze the potential of QRIS (Quick Response Code Indonesian Standard) based digital payment system implementation in XYZ Farming Cooperative. The objectives of this study include mapping the payment system currently used, identifying barriers in the digitization process, and projecting the impact of QRIS implementation on transaction efficiency and operational sustainability of the cooperative. The research method used is descriptive analysis with a qualitative approach, through data collection using open-ended questionnaires and in-depth interviews with cooperative members and management. The background of this research is based on the need to improve efficiency and effectiveness in the cooperative payment system through the adoption of digital technology. The results show that transactions in XYZ Farming Cooperative are still dominated by cash payments, which are considered less efficient by most respondents in the pre-research questionnaire. Meanwhile, the implementation of QRIS is considered to have great potential to support cooperative operations in a more practical and modern manner, despite the challenges of low digital literacy and limited infrastructure. This research recommends increasing the digital capacity of cooperative members through training, provision of technological facilities, and gradual implementation of non-cash payment system trials.
Co-Authors Aaliyah Putri Syakira Adelia, Divania Risqi Adib Alghifari Alghifari Adinda Tri Wahyuni Afina Diah Pratiwi Agustin Shella Fransiska Ahmad, Daffa Syuja Alif Maulana Rosa Alifah Kusumaningrum Aline Rahma Ghanie Exwanti Alma Zhafira Alya Luthfia Amelia Siallagan Amelia, Novianti Rizkika Ananda, Adelya Zahra Andini Najwa Putri Anindya Salsabila Malikhah Atika Putri Rahmawati Aufa Hijrah Aura Marsya Aldevina Ayyun, Dinda Ramadhani Qurrota Balqis Shalah Munajah Bayu Suhendry Bella Sabrina Oktaviani Chiquitita, Tesalonika Christina Chiquitita Chiristian Wiradendi Wolor Christian Wiradendi Christian Wiradendi Wolor Christian Wiradendi Wolor Citra Ayu Isnina Alfi Wijayanti Darma Rika Swaramarinda Deffy Ayu Putri Nur Anizzah Dewi Nurmalasari Dinda Ramadhani Qurrota Ayyun Dinda Ramadhani Qurrota Ayyun Dwi Ringga Edwid Dian Negara Emilia Putri Fahmia Rahmadilla Fakhirah Huda, Hana' Farah Khairunnisa Fathin, Anisyah Fazanur Salsabila Fazira, Nadia Nur Febriyanti, Ayunda Feriska Nia Mulani Ferry Setyadi Atmadja Firda Fadila Firly Aulia Zahra Firman Aulia Mulyawan Fudholi, Bunga Lisya Hafshah Noer Salsabillah Hanif Afif Naufal Haura Yanjani Hawwa Hayatunnufus Herliana, Mavalda Hidayah, Nurul Fitriana Husnul Khatimah Ihsan Adin Muzaki Ike Nurjanah Imelda Bekay Zharya Inqy Azzahra Putri Junaedy, Muhamad Karunia Suci Kasih Madani Kayla Maulida Utami Khairunnisah Khairunnisah L.R. Retno Susanti Lathiefah Rabbaniyah Marsofiyati Marsofiyati Marsofiyati Marsofiyati Mathilda Magdalena Maulana Amirul Adha Mayang Riyantie, Mayang Methanoia, Louise Yuve Mohammad Maulana Muhamad Yudha Waningpati Muhammad Rizkya Aziz Mulalinda, Ananda Yosefa Nauli Mulya Salsabilla, Putrie Muthya Nadia Sri Navani Namang, Veronica Luisa Nara Yunita Lestari Nasywa Aqilla Maheswari Natasha Sharon Rose Tanamal Natasya Septy Arlinda Natasya, Isma Syifa'a Naya Ika Cahyani Nazarudin Ahsani Nia Nastiti Nida, Ria Rahma Nimas Choirunnisa Safithri Nur Azizah Nurun Nazwa Meynanda Octoviana, Angel Oktavian, Rio Palupi, Amanda Pramudya, Alfonsus Liguori Prayogi, Dea Fitriani Putri Najla Aulia Virdiansyah Putrie Mulya Salsabilla Rahmadhania, Sabrina Alsya Rahmalika Putri Anjani Revalina Novianti Ria Rahma Nida Rifky Mardiansyah Rizkia Amira Alifia Robbiatul Aldawiyah Roni Faslah Rosaria, Ranita Rr Sri Kartikowati Rumahorbo, Graciela Magdalena Sabil Alvin Fathiyyah Salma Aqilah Salsabila, Syahla Rizkia Shandy Aditya Shifa Ani Aulia Sibarani, Yiska Paderina Silvia Nurul Atqia Silviyani Silviyani Siti Nurul Fajri Sofiyanti, Nova Suci Melistia Putri Susan Febriantina SUSAN FEBRIANTINA, SUSAN Swandewi, Ida Ayu Suci Syaifullah Abrar Tia Almamega Trevino Rachmat Pribadi Tsamara Salsabila Umi Chotimah Utami Nurwati Widarum, Chaerunisha Aila Windhy Febrianty Wolor , Christian Wiradendi Yasinta Salsabila Anjani Yeti Lastuti Zahra, Siti Fatimah