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Siti Sofro Sidiq
Universitas Riau
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PELAKSANAAN GENERAL SERVICE RULES OLEH PRAMUSAJI DI FOX HOTEL PEKANBARU Arbi Sagita; Siti Sofro Sidiq
Jurnal Online Mahasiswa (JOM) Bidang Ilmu Sosial dan Ilmu Politik Vol. 10: Edisi I Januari - Juni 2023
Publisher : Fakultas Ilmu Sosial dan Ilmu Politik Universitas Riau

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Abstract

Hotels include business ventures that emphasize the sale of services. One of the activities carried out by the company to achieve sales targets is to implement good and efficient service to consumers. The stages of implementing this kind of service are efforts to increase service sales due to the intense competition that is happening at this time. This study aims to find out how the General Service Rules are implemented by waiters at Fox Hotel Pekanbaru. This study uses a qualitative method with a descriptive approach in which researchers will collect data from informants to find out the issues raised regarding the implementation of General Service Rules by waiters at Fox Hotel Pekanbaru. While collecting data in this study using observation, interviews, and documentation. From the research results, the indicators are handling the reservation, greeting the guest, seating the guest, beverage suggestion, presenting menu, serving beverage and iced water, taking orders, writing order slips, serving the food, clearing up, crumbing down, payment bills, and greetings. The results of the study show that the implementation of general service rules by the waiters at Fox Hotel Pekanbaru is in accordance with service delivery in general. In the implementation of general service rules there are several obstacles, namely miss communication between employees, and a lack of employees in the F&B Service section. Keywords: implementation, general service rules, waiters
PEMBERDAYAAN PETANI NANAS BERBASIS POTENSI LOKAL LAHAN GAMBUT DI DESA TANJUNG LEBAN KECAMATAN BANDAR LAKSAMANA KABUPATEN BENGKALIS Teddy Kurniawan; Siti Sofro Sidiq
Jurnal Online Mahasiswa (JOM) Bidang Ilmu Sosial dan Ilmu Politik Vol. 10: Edisi I Januari - Juni 2023
Publisher : Fakultas Ilmu Sosial dan Ilmu Politik Universitas Riau

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Abstract

TanjungLeban Village is an area where almost the entire area is peatland. The research was conducted in TanjungLeban Village, Bandar Laksamana District, Bengkalis Regency. The people of TanjungLeban village use peatlands to grow pineapples. With the aim of knowing, describing and analyzing how empowerment, the results of empowerment and analyzing factors that can improve pineapple farmers based on local potential of peatlands. This study uses a descriptive qualitative research method. Data collection was carried out in this study in the form of direct observation, in-depth interviews, and documentation. The results of the research are in accordance with the analysis showing that the indicator of empowerment that has not run optimally is sustainability. For other empowerment indicators run optimally. The supporting factors for pineapple farmers are mindset and creativity as well as pineapple farmer innovation. The obstacle factor experienced by pineapple farmers is the lack of marketing and market networks, pests found on pineapple fields Keywords: Empowerment, Pineapple Farmer, Peatlands  
STRATEGI PROMOSI PANTAI JAI JAI RAOK DESA PADANG TANGGUNG KECAMATAN PANGEAN KABUPATEN KUANTAN SINGINGI M. Iqbal Fadillah; Siti Sofro Sidiq
Jurnal Online Mahasiswa (JOM) Bidang Ilmu Sosial dan Ilmu Politik Vol. 10: Edisi I Januari - Juni 2023
Publisher : Fakultas Ilmu Sosial dan Ilmu Politik Universitas Riau

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Abstract

Promotion is a way of communicating that is usually done in an organization that has the goal of attracting potential buyers to buy the goods and services being sold or offered. This study aims to determine the promotion strategy for Bumdes Pantai Jai Jai Raok, Padang Kemerdekaan Village, Pangean District, Kuantan Singingi Regency. This study used a qualitative method with a descriptive approach, the subject of this study was the Head of Padangnggung Village, Kuantan Singingi Regency, Secretary of the Rajo Bujang Village-Owned Enterprise (BUMDes), Kuantan Singingi Regency. Data collection is done by interviews, observation, and documentation. Data analysis carried out in this study was data reduction, data presentation, and drawing conclusions. The results of this study are that the promotion is carried out through 3 (three) techniques which include Advertising, Sales Promotion, Public Relations. However, until now the results are still not good because there are still many promotions that have not been carried out and have not made maximum use of promotional media. maximally available. Keywords: tourism promotion, promotion technique, jai-jai raok beach
MOTIVASI MAHASISWA MENGAKSES SITUS PORNOGRAFI ONLINE STUDI KASUS MAHASISWA SEKITARAN PANAM PEKANBARU Maulana Rasyidin; Siti Sofro Sidiq
Jurnal Online Mahasiswa (JOM) Bidang Ilmu Sosial dan Ilmu Politik Vol. 10: Edisi I Januari - Juni 2023
Publisher : Fakultas Ilmu Sosial dan Ilmu Politik Universitas Riau

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Abstract

The purpose of this study was to determine the motivation of students accessing pornography, the impact after watching pornography and sexual acts of students after accessing pornography. The research method used in this research is descriptive qualitative, where the informants taken came from students of Riau University with different departments and faculties. To determine the informant researchers used purpose sampling techniques and data collection techniques by observation and interview. Student's motivation to access online pornography sites on smartphones because of the encouragement of curiosity and to get the desired sexual fantasies. Smartphones and the internet cannot be separated, because the internet is a supporting application that is needed by the community. But in this modern age the internet is widely used by the public, as well as the spread of pornography in the form of electronic information. Indonesia is a country that cannot be separated from the problem of pornography, Indonesia is ranked second out of the 10 largest countries in the world as accessors of cyberporn. This greatly motivates students to access pornographic sites. From the results of observations and interviews, it can be seen that the motivation of Riau University students to access pornography sites is that six out of seven informants are curious and imitate what they see. Keywords : Motivation, Pornography, Smartphones
PENANGANAN KELUHAN TAMU OLEH PRAMUSAJI DI BANQUET SECTION THE ZURI HOTELDUMAI Juniarti Maula; Siti Sofro Sidiq
Jurnal Online Mahasiswa (JOM) Bidang Ilmu Sosial dan Ilmu Politik Vol. 10: Edisi I Januari - Juni 2023
Publisher : Fakultas Ilmu Sosial dan Ilmu Politik Universitas Riau

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Abstract

The development of the tourism industry in Indonesia has had a very good impact, namely in supporting state revenues. One form of the rapid development of tourism is the many tourist attractions and the construction of many star hotels. A hotel that is considered good is seen with good service too, because a service is also a benchmark for the size of complaints or guest complaints, especially the Banquet Section of The Zuri Hotel Dumai. The thing that must be done by the hotel The Zuri Hotel Dumai is to handle guest complaints. Handling guest complaints also requires several stages, including listening carefully, having empathy, apologizing and finally following up on problems and solving problems without harming anyone so that guests feel satisfied with their service. The purpose of this study was also to find out how to handle guest complaints, especially at the Banquet Section of The Zuri Hotel Dumai by using a qualitative descriptive research method to analyze problems based on the results of interviews, observation and documentation. This research was obtained from the results of interviews with the author to the HRD, Banquet Operational Manager, Banquet Service Supervisor. And the results of the research were carried out according to procedures, and the handling of guest complaints focused on the complaints given by these guests. Guest complaints occur at any time and require special attention from the Management of The Zuri Hotel Dumai. Keywords: The Handling of Guest Complaints
TANGGAPAN PENGUNJUNG TERHADAP PELAKSANAAN SAPTA PESONA DI MUSEUM ADITYAWARMAN KOTA PADANG Monica Sandra; Siti Sofro Sidiq
Jurnal Online Mahasiswa (JOM) Bidang Ilmu Sosial dan Ilmu Politik Vol. 10: Edisi I Januari - Juni 2023
Publisher : Fakultas Ilmu Sosial dan Ilmu Politik Universitas Riau

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Abstract

ABSTRACT The concept of Sapta Pesona is exemplified by a tourist item made up of seven parts: clean, neat, safe, cool, beautiful, and friendly, as well as memories to make visitors feel more at ease. In Padang City, the Adityawarman Museum is a tourist attraction that uses the Sapta Pesona concept incorrectly, making visitors feel uneasy. Therefore, the goal of this study is to enhance the Sapta Pesona's use at the Adityawarman Museum in Padang City to attract more visitors. This quantitative descriptive study included a sample of 99 individuals. This study collects data through interviews and questionnaires. for the Likert scale's use in research measurement. According to the findings of the research, the Appreciation Response to the Application of Sapta Pesona at the Adityawarman Museum is rated as good with (66,2%); the orderly element is quite good (58.73%), the safe element is good (69.6%), the clean element is good (67.07%), the cool element is very good (84.84%), the beautiful element is good (75.25%), hospitality is good (63.30%), memories are quite good (59.98%). It is necessary to improve the implementation of Sapta Pesona to make the Adityawarman Museum a better historical tour. Keywords: Response , Sapta Pesona , Adityawarman Museum
Analisis Faktor-Faktor Yang Mempengaruhi Kemiskinan Di Desa Padasari Kecamatan Cimalaka Kabupaten Sumedang Willya Achmad; Siti Sofro Sidiq; R. Yogie Prawira
Jurnal Ilmu Sosial dan Humaniora Vol 12 No 1 (2023)
Publisher : Universitas Pendidikan Ganesha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23887/jish.v12i1.58529

Abstract

This study aims to determine the factors that cause poverty in Padasari Village, Cimalaka District, and Sumedang Regency, separately or simultaneously. This research uses quantitative methods with multiple descriptive and linear approaches. Determination of the sample in this study using the Slovin model. Data processing techniques are carried out through validity and reliability tests. Data were analyzed using the SPSS application. The results of the study show that if not adequately managed, natural resources can have a negative impact on poverty levels, human resources involve the quality and quantity of a region's workforce, and human resources who do not have access to education, skills, and training will be difficult for them to obtain welfare.
PELAKSANAAN PROTOKOL CHSE (CLEAN, HEALTH, SAFETY, ENVIRONMENT SUSTAINABILITY) PADA MASA ENDEMI COVID-19 DI OBJEK WISATA PANTAI AIR MANIS KOTA PADANG Yohana Devirda Novich; Siti Sofro Sidiq
Jurnal Online Mahasiswa (JOM) Bidang Ilmu Sosial dan Ilmu Politik Vol. 10: Edisi I Januari - Juni 2023
Publisher : Fakultas Ilmu Sosial dan Ilmu Politik Universitas Riau

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Abstract

The CHSE protocol is the implementation of a health protocol that relies on Clean, Health, Safety as a guideline for tourism industry and creative economy businesses. Kemenparekraf as an organization that regulates tourism and the creative economy strengthens the implementation of the CHSE protocol so that it can be implemented very well by business elements in the local area. Air Manis Beach is a marine tourism object located in South Padang District, Padang City, West Sumatra. Air Manis Beach is closely related to the legend of Batu Malin Kundang in West Sumatra. In West Sumatra Air Manis Beach is one of the tourist attractions that is undergoing the CHSE certification process. This study uses a qualitative method with a descriptive approach to describe the actual situation by collecting data using data collection techniques from observation, documentation and interviews. The results of this study can be seen how the implementation of the CHSE protocol has been implemented at the tourist object, has it been implemented by managers or visitors and what forms of the CHSE protocol have been implemented at the Air Manis Beach tourist attraction. Keywords : Implementation, CHSE Protocol, Covid-19, Air Manis Beach
Modal sosial dalam pengembangan potensi objek wisata di Pulau Abang Batam Kepulauan Riau M Yusuf; Hesti Asriwandari; Siti Sofro Sidiq
EcoNews Vol 5 No 1 (2022): EcoNews
Publisher : Program Studi Ilmu Lingkungan, Program Pascasarjana Universitas Riau

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (198.199 KB) | DOI: 10.47826/econews.5.1.p.7-10

Abstract

Initially, tourism was seen as an economic activity, and the main purpose of tourism development was to gain economic benefits, both for the community and the region/country. Tourism has a high impact on people's lives. So the importance of community readiness in tourism development. Knowledge about tourism is needed. Mentoring and also social capital of the community itself for good tourism development. The condition of tourism on Abang Island for six years of existence is still premature. The vacuum of tourism-aware groups makes tourism difficult to develop.The title of this research is social capital of tourism development in Abang Island, Batam, Riau Archipelago. The results of this study show and explain that the social capital of the community on Abang Island does not have the impetus for tourism development. The habit factor of the people on Abang Island can be a driving factor for social capital for tourism development. Position and role factors, education, social class and economic disparities as well as consumption patterns and personal values ​​can hinder social capital in tourism development. In the current conditions, competition for tourism managers is not only among the people who become managers but also competes with resorts on Abang Island. This makes managers implement active, passive and network strategies so that they can still be tourism managers on Abang Island.
Tradisi ciancui masyarakat Selatpanjang kabupaten Meranti terhadap adaptasi lingkungan Jamallah Lillah; Siti Sofro Sidiq; Hesti Asriwandari
EcoNews Vol 5 No 2 (2022): EcoNews
Publisher : Program Studi Ilmu Lingkungan, Program Pascasarjana Universitas Riau

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (359.196 KB) | DOI: 10.47826/econews.5.2.p.40-44

Abstract

The people of Selatpanjang, Meranti Islands Regency have a festival that is played to coincide with the celebration of the Chinese New Year, namely the Water War Festival (Cian Cui). This Water War Festival is played for six days before the peak event of the Chinese community in commemorating the Lunar New Year. Since 2013 this festival has been taken over by the local government and has become an annual festival. The equipment used when conducting this festival is a bucket, dipper, and a water gun. This festival begins after Asr and ends before Maghrib by circling the arena that has been prepared.This research is entitled Ciancui Tradition of Selatpanjang Community of Meranti Regency. The results of this study show and explain that the ciancui tradition in Selatpanjang has meaning in the Selatpanjang community itself, while the meaning of the ciancui tradition for the Selatpanjang community is that people consider ciancui as a culture, besides that they also perceive that ciancui has meaning as a business and ciancui is a identity of Selatpanjang itself. Although the ciancui tradition that was carried out was rejected, this tradition can still survive until now because in the implementation of the tradition, adjustments were made to the conditions of the community and there was a sense of openness to the Selatpanjang community.
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