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All Journal Signifikan : Jurnal Ilmu Ekonomi Jurnal Ilmiah Desain & Konstruksi Al-Iqtishad : Jurnal Ilmu Ekonomi Syariah (Journal of Islamic Economics) JAM : Jurnal Aplikasi Manajemen WARTA Moneter : Jurnal Akuntansi dan Keuangan Qanun Medika - Medical Journal Faculty of Medicine Muhammadiyah Surabaya Jurnal Pilar Nusa Mandiri Jurnal Ekonomi & Keuangan Islam JURNAL REKAYASA TEKNOLOGI INFORMASI SELAPARANG: Jurnal Pengabdian Masyarakat Berkemajuan JURNAL PENDIDIKAN TAMBUSAI Sketsa Bisnis JISIP: Jurnal Ilmu Sosial dan Pendidikan EXPLORE Jurnal Sastra Indonesia Journal of Food and Culinary Balance Vocation Accounting Journal eCo-Buss Community Development Journal: Jurnal Pengabdian Masyarakat Jurnal Teknik Informatika (JUTIF) Jurnal Cahaya Mandalika Jurnal Aksioma Al-Musaqoh Unram Journal of Community Service (UJCS) Jurnal Impresi Indonesia TRANSFORMASI : JURNAL PENGABDIAN PADA MASYARAKAT Journal of Computer Science and Informatics Engineering Jurnal Bangun Abdimas Counselia: Jurnal Bimbingan Konseling Pendidikan Islam YASIN: Jurnal Pendidikan dan Sosial Budaya Reflection Journal Proceeding National Conference Business, Management, and Accounting (NCBMA) Al-Aqwal : Jurnal Kajian Hukum Islam SUARGA : Studi Keberagamaan dan Keberagaman Journal of Public and Business Accounting International Journal of Integrative Sciences Innovative: Journal Of Social Science Research SJEE (Scientific Journals of Economic Education) Semar : Jurnal Sosial dan Pengabdian Masyarakat Neraca: Jurnal Ekonomi, Manajemen dan Akuntansi Jurnal Rekayasa Sistem Informasi dan Teknologi Jurnal Pendidikan Islam AKSIOMA : Jurnal Sains Ekonomi dan Edukasi Journal of Computer Science and Information Technology Journal of Data Analytics, Information, and Computer Science (JDAICS)
Zaenudin Zaenudin
STIE Muhammadiyah Jakarta
Religion Agriculture, Biological Sciences & Forestry Arts Humanities Chemical Engineering, Chemistry & Bioengineering Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Materials Science & Nanotechnology Mathematics Medicine & Pharmacology Nursing Public Health Social Sciences Transportation Other

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Journal : Jurnal Teknik Informatika (JUTIF)

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HEALTH SERVICE QUALITY VALUES OF PRIMARY CLINIC USING EPARTICIPATION SERVICE QUALITY ASSESSMENT Siswanto, Joko; Lisangan, Erick Alfons; Zaenudin, Zaenudin
Jurnal Teknik Informatika (Jutif) Vol. 4 No. 3 (2023): JUTIF Volume 4, Number 3, June 2023
Publisher : Informatika, Universitas Jenderal Soedirman

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52436/1.jutif.2023.4.3.934

Abstract

The use of technology to manage participation in the quality of health services needs to be carried out to produce relevant, valid and accurate assessments of service quality. Not all Primary Clinics have health service quality standards and quality evaluation data for participation services using information technology (via electronic media). This is crucial for evaluating clinic development, upgrading the status to Main Clinic, and improving the service quality. The methodology used adopts the eParticipation framework with the stages of Areas of Participation (determining the main areas of participation), Category of Tools (determining the categories of ICT support tools), and Technology (determining ICT support technologies). The participation area is limited to Primary Clinic patients who act as participants of 1,308 people. 14 elements with a total of 33 detailed elements are the basic elements for assessing service quality. Application of eParticipation SQA website-based is used to manage and present the results of service quality assessments by Primary Clinic Managers. The highest average service quality assessment is in the answers to Good (62%), the Worse and Poor options are minimized, and the options of Good and Very Good are maximized. The technology required consists of software, hardware, and network devices. The application is supported by Manager and is used easily, quickly, and precisely.
Co-Authors ABD Aziz, ABD Abdillah Abdillah Aditia, M. AFRIWAN, OKKY Agus Herianto Ahmad FAOZAN Ahmad Khairul Anam ahmad yani Ahyat, M. Ahyat, Muhammad Akbar, Ardiyallah Alvina, Maria Helena Chintya Aminah Aminah Amiruddin Kalbuadi Anggeraini, Hani April Laksana Aprilianicahyati, Aprilianicahyati Ardiyallah Akbar Arie Kurniawan Arifin, Anugrah Arta Farmawati Awanda Aerin Maesyarani Bahrian, Tion Bedjo Santoso Kadri Buchtami, Lalu Reza Darodjatun, M A S Sridjoko Darodjatun, M.A.S Sridjoko Dwi Anggarani Efendi, Muhamad Masjun Eka Fitriani Erick Alfons Lisangan Fadhilah, Laili Nur Fadilah, Putri Fatma Faoziah, Faoziah Febriani, Silfiana Fofana, Mamady Gultom, Arlewes Gunarianto Gunarianto Gunawati, Junita Hafiz, Abdul Hannah, Siti Haron, Razali Bin Harumain, Yong Adilah Shamsul Hendar Hendar, Hendar Ibarda, Aditya Ibrahim Ibrahim Ida Ayu Putu Sri Widnyani Ilmiansyah, Angga Nur Imran, Bahtiar Ispriyahadi, Heri Jaedi, Jaedi Jaelani, Lalu Rizki Joko Siswanto Juma’in, Juma’in Kalbuadi, Amirudin Kamungnay, Adinda Santi Karim, Muh Nasirudin Kembang, Lale Puspita Kurniasih, Gita Lalu Delsi Samsumar, M.Eng. Latifatul Masruroh, Latifatul Mahisa, Anisatul Mahsup, Mahsup Masjun Efendi , Muhammad Misniati Misniati, Misniati Moch. Rizal MUH. KABUL, LALU Muhidin Muhidin Mulyadi, M. Erwin Mulyono Mulyono Muslich Anshori Mutamimah Mutamimah Muyasaroh Negoro, Adityo Nova Rini Nurcholish , Lutfi Nurul Fitriah, Nurul Nurul Huda Orowala, Anggriani Pandaya, Pandaya Panimin, Vinsensius Ferrer E Prasetyaning Pawestri, Hartini Prasetyastuti Prasetyastuti Prasetyastuti Puspita Kembang, Lale Putri, Rindi Dwi Rafa Hidayat, Muhammad Yusuf Rasenda, Rasenda ratih ratih Risqi, Nor Widianah Rizmi Samsul Rizal Rizqiyah, Tita Romdhoni, Abdul Aziz Rudi Muslim Saparudin Saparudin Sari, Amanda Meidina Sarwo Edi, Sarwo Setiawan , Wahyu Simamora, Ginda Sintayana Muhardini Sitty Yuwalliatin, Sitty Sodik Sodik, Sodik Sopian sopian Sri Wulandari Sriasih, Sriasih Sugeng Widodo Suja’i, Ahmad Sukiastini, I Gusti Ayu Ngurah Kade Supardianto Supardianto Suprapta, Imam Supriatiningsih, Supriatiningsih SURVIVAL - - Suryadi, Emi Sutiani, Harni Swahip, Swahip Syafril Syafril Tangkari, Kabir Ardiansyah Tyas, Jurnalis Gempaning Urifah, Dewi Utami, Anita Syafira Vera Mandailina, Vera Wardhana, Rifki Fandika Daffa Wati, Lela Nurlaela Wirya Harisandi, Muhammad Wiyana, Hari Yoshi Erlina, Yoshi Yudhi Setiawan Zaeniah Zaeniah Zulkarnaen Zulkarnaen