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Citizen and Technology: The Core in Developing Human-Centric Smart Cities Berawi, Mohammed Ali; Sari, Mustika; Miraj, Perdana
CSID Journal of Infrastructure Development Vol. 7, No. 3
Publisher : UI Scholars Hub

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Abstract

As urbanization continues to grow, the development of smart cities has become a pivotal strategy for addressing the complex challenges of modern urban living. These cities harness advanced technologies like the artificial intelligence (AI), Internet of Things (IoT), and Digital Twin to optimize city operations, improve sustainability, and enhance the quality of life for their residents. However, the success of smart cities should not be measured by the sheer quantity of hardware and software implemented but rather by the quality of life they create for the people who live and work within them. In other words, smart cities must prioritize human well-being as a core goal alongside technological advancement. In a smart city, hardware encompasses the physical infrastructure and devices, such as sensors, data centers, communication networks, energy grids, and other tangible components that gather data, facilitate communication, and support the city's operations. The software includes the digital systems, algorithms, and applications that process and analyze data, which facilitate decision-making, predictive analysis, and automation. However, neither hardware nor software can operate well without brainware, the human operators who oversee, maintain, and interact with these systems, as well as the citizens who utilize the smart city services offered. For a smart city to be successful, its brainware must possess the requisite knowledge, skills, and mindset to manage the technologies and adapt to their dynamic nature. It involves ensuring that city planners, public officers, and citizens are not merely passive consumers of technology but active participants who understand how to utilize the available resources to enhance their lives and communities. Smart citizens can interact with surrounding technology, which enable informed decision-making and enhancing the sustainability and governance of the city. Likewise, smart operators overseeing smart systems must have the skills to analyze data, resolve problems, and make decisions that improve the efficiency and safety of urban operations. Brainware is vital for maintaining the smart city ecosystem, since human decision-making and oversight are important for the successful integration of technology. Therefore, city operators must possess the ability to comprehend and adapt to emerging technologies and complex systems so that the seamless functioning of all smart city systems can be guaranteed. To acquire brainware, a holistic strategy in education and training is needed, which includes building technological literacy and developing critical thinking, problem-solving, and collaborative skills. Moreover, it is also essential to ensure that all citizens, irrespective of their age, background, or digital literacy, are included in the smart city ecosystem by providing equitable access to technology and information. Therefore, community participation can be encouraged and citizens’ digital literacy of citizens can be improved, which can further enable collective decision-making and responsible resources use. Consequently, the development of smart cities should not solely be limited only on the hardware and software but should also prioritize the development of brainware. We can establish cities that are not only technologically advanced but also socially inclusive by guaranteeing that the city operators are trained and that citizens are empowered to interact with the smart city technologies. A comprehensive approach that integrates hardware, software, and brainware will ensure the development of smart cities that are inclusive, resilient, and capable of safeguarding a sustainable future for urban living.
Circular Thinking In A Technological Age: Designing For A Regenerative Future Berawi, Mohammed Ali; Miraj, Perdana; Sari, Mustika
CSID Journal of Infrastructure Development Vol. 8, No. 1
Publisher : UI Scholars Hub

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Abstract

Architecture, engineering, and construction sector is experiencing challenges related to environment and economic aspects. It consumes vast amounts of resources and energy and contributes heavily to global carbon emissions. Academics and industry leaders are trying to explore various strategies to combat climate change by shifting toward circularity. It is a systems-based approach that prioritizes regenerative design, responsible consumption, and closed-loop resource use. At the heart of this shift lies the interplay between circularity, technology, and the environment that can reshape how we live, produce, and consume. But this transformation is not simply about adopting greener practices; it’s about rethinking the role of innovation in creating systems that can sustain our lives. Circular economy (CE) is not just a sustainability trend; it is an emerging as a smart business model that balances environmental responsibility with sufficient profitability. It challenges businesses and cities alike to ask: how can we design products that are repairable, cities that are resource-aware, and systems that regenerate rather than deplete? Just as "brainware" is central to the success of smart cities, CE demands informed decision-makers, consumers, and designers who can navigate complexity and rethink waste as opportunity. By rethinking material flows and closing resource loops, CE offers a practical alternative to the outdated "take, make, dispose" mindset. Robust policy and legal frameworks for implementing the economic system by providing incentives and mitigating barriers are required to be issued by government, as well as business industries need to produce added value via eco-friendly products and services, and positive behaviors. Technology that is combined with circular principles has the potential to accelerate our transition toward more sustainable living. Advanced technologies in the past years have make it easier for people to achieve towards circular transformation. For instance, Internet of Things allow us to give digital life to physical objects, tracking them from creation to disassembly. Artificial Intelligence can then analyze this information to find the best ways to repair, remanufacture, or recycle them. These tools are incredibly powerful, but they are just tools. They have no purpose or direction without human guidance. Their ultimate success depends entirely on how people choose to use them. Technology solutions can be used to integrate CE principles from the design to the operation stages. The technological revolution has made it possible to transform entire systems of production, management, and governance into more effective and efficient systems. CE is not built by technology but a combination of different roles from the people. It is driven by human who think about a product’s second and third life before it is even made. It is shaped by business leaders who have the courage to shift from selling disposable units to providing durable services. It is guided by policymakers who create rules that make it easier and more profitable to reuse materials than to discard them. And it is powered by a skilled workforce that can operate the advanced systems required for remanufacturing and recycling. CE and technology cannot function without the active participation of its citizens. By placing humanity at the core of this vision, we ensure that we are not just building a more efficient system, but a more resilient, equitable, and prosperous world. CE is not built by technology but a combination of different roles from the people. It is driven by human who think about a product’s second and third life before it is even made. It is shaped by business leaders who have the courage to shift from selling disposable units to providing durable services. It is guided by policymakers who create rules that make it easier and more profitable to reuse materials than to discard them. And it is powered by a skilled workforce that can operate the advanced systems required for remanufacturing and recycling. CE and technology cannot function without the active participation of its citizens. By placing humanity at the core of this vision, we ensure that we are not just building a more efficient system, but also a more resilient, equitable, and prosperous world.
Moving From Feasible Solutions to Sustainable Systems in The Built Environment Berawi, Mohammed Ali; Sari, Mustika; Miraj, Perdana
CSID Journal of Infrastructure Development Vol. 8, No. 2
Publisher : UI Scholars Hub

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Abstract

The built environment plays a crucial role in global sustainability efforts. Buildings, infrastructure, and cities consume large amounts of energy and materials that shape social behavior, and lock in environmental impacts. Over the past two decades, research has produced a wide range of technical solutions to reduce these impacts. Renewable energy systems, energy-efficient buildings, alternative construction materials, and new construction methods are no longer experimental concepts. Many have proven technical and economic potential. Yet, real-world transformation remains slow and uneven. This gap suggests that sustainability challenges in the built environment are no longer driven by a lack of technology. Instead, they are shaped by how technologies are adopted, governed, financed, and embedded within existing systems. The papers in this issue tried to understand this challenge from different scales and contexts. Together, they show that sustainability is best understood as a socio-technical transition, where technical solutions must align with institutions, markets, spatial structures, and human practices.
Smart Building Rating System: A Comparative Analysis of National and International Rating Systems Hamidah, Amanah; Berawi, Mohammed Ali; Sari, Mustika; Saroji, Gunawan
CSID Journal of Infrastructure Development Vol. 8, No. 2
Publisher : UI Scholars Hub

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Smart buildings have become a key part of the Fourth Industrial Revolution, driven by the need for efficient, sustainable, and adaptive built environments. Their importance is growing alongside Indonesia’s effort to develop smart cities. This study compares Indonesia’s national smart building certification system, established under Ministerial Regulation No. 10 of 2023, with two international systems: the European Union’s Smart Readiness Indicator (SRI) and the SmartScore certification. The analysis uses a literature review and comparative method to examine each system’s assessment criteria, scoring method, and certification tier. The findings show that Indonesia’s regulation includes six parameters, such as cybersecurity and operational management. SRI covers nine technical domains with emphasis on energy efficiency and occupant comfort. SmartScore focuses on user functionality and technological foundation. The comparison shows both overlap and variation in technical coverage, sustainability goals, and adaptability to climate and user needs. Although Indonesia’s system is comprehensive, it would benefit from closer alignment with international standards and stronger regulatory support to improve adoption and building performance. This study recommends more government incentives, better infrastructure, and stronger stakeholder education to support smart building development in Indonesia.
Evaluasi Kinerja Pelayanan Penyelenggaraan Terminal Penumpang Leuwi Panjang Bandung Jaya, Agus -; sihombing, sarinah; sari, mustika; Ricardianto, Prasadja
Jurnal Manajemen Transportasi & Logistik (JMTRANSLOG) Vol. 13 No. 1 (2026): MARET
Publisher : Institut Transportasi dan Logistik Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54324/j.mtl.v13i1.1400

Abstract

Mayoritas pengguna layanan di Terminal Tipe A Leuwi Panjang, Bandung mengalami kesulitan untuk menuju ke terminal karena tidak ada angkutan umum yang terintegrasi. Bus banyak yang tidak masuk ke terminal karena penumpang memilih untuk tidak turun di dalam terminal. Kondisi pelayanan yang ada di Terminal Leuwi Panjang cenderung menunjukkan pengguna layanan belum puas pada beberapa pelayanan. Penelitian bertujuan untuk menganalisis tingkatan kepuasan pengguna layanan dan mengetahui indikator pelayanan yang menjadi prioritas utama untuk segera diperbaiki di Terminal Leuwi Panjang. Penelitian ini menggunakan Important Performance Analysis, diagram Kartesius dengan pengujian validitas dan reliabilitas. Pengambilan sampel dilakukan secara simple random sampling dengan jumlah sampel sebanyak 172 orang pengguna layanan di Terminal Leuwi Panjang. Temuan kunsi penelitian, adalah adanya pengguna pelayanan di Terminal Penumpang menunjukkan tingkat kepuasan yang cukup pada 41 indikator pelayanan yang diteliti. Pengelola Terminal diharapkan membuat prioritas perbaikan pada 41 indikator pelayanan yang menjadi keluhan bagi pengguna layanan angkutan umum. Berdasarkan hasil analisis IPA, menunjukkan hasil kesembilan indikator pelayanan termasuk dalam kuadran A yang merupakan pelayanan yang memiliki kepentingan yang tinggi bagi pengguna layanan
Analisis Efisiensi Distribusi Barang dengan Metode Data Envelopment Analysis (DEA) Pada PT Nurul Fikri Bina Prestasi 2024 Herino, Herino; Abdurachman, Edi; Budi Setiawan, Edhie; Sari, Mustika; Dian Octaviani, Reni
Journal of Accounting and Finance Management Vol. 6 No. 5 (2025): Journal of Accounting and Finance Management (November - December 2025)
Publisher : DINASTI RESEARCH

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jafm.v6i5.2460

Abstract

Efisiensi operasional menjadi aspek krusial dalam pengelolaan lembaga pendidikan nonformal seperti bimbingan belajar, khususnya dalam distribusi bahan ajar dan biaya operasional. Penelitian ini bertujuan untuk mengevaluasi tingkat efisiensi unit-unit bimbingan belajar PT. Nurul Fikri dalam pengadaan bahan ajar dan biaya operasional serta mengidentifikasi sumber ketidakefisienan yang terjadi. Metode yang digunakan adalah Data Envelopment Analysis (DEA) dengan pendekatan input-oriented dan asumsi Constant Return to Scale (CRS) serta Variable Return to Scale (VRS), dengan analisis slack untuk mengidentifikasi potensi perbaikan. Hasil menunjukkan bahwa sebagian besar unit belum mencapai efisiensi penuh pada pendekatan CRS namun menunjukkan efisiensi pada VRS, mengindikasikan bahwa permasalahan utama terletak pada skala operasional bukan efisiensi teknis; nilai slack yang tinggi ditemukan terutama pada komponen biaya fotokopi, alat rumah tangga, dan gaji staf lokasi, dengan unit seperti Sudirman, Buah Batu, dan Antapani sebagai contoh tidak efisien meskipun kepuasan pelanggan meningkat. Kesimpulan penelitian ini menegaskan pentingnya penyesuaian skala operasional dan pengelolaan biaya untuk mencapai efisiensi penuh. Implikasinya, manajemen perlu menerapkan pendekatan berbasis data dalam evaluasi kinerja unit dan pengambilan kebijakan, serta menjaga kualitas layanan meskipun efisiensi ditingkatkan.
Green Transformation and Its Impact on Employee Green Performance in the Logistics Industry in Indonesia Perwitasari, Erni Pratiwi; Sanny, Lim; Abidin, Zaenal; Sari, Mustika
Annals of Human Resource Management Research Vol. 6 No. 1 (2026): March
Publisher : Goodwood Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/ahrmr.v6i1.3618

Abstract

Purpose: This study examines the impact of green human resources management (GHRM), green innovation, and green transformational leadership on employee green performance through green work engagement in logistics companies in Indonesia. Research Methodology: A quantitative approach was used, with a 1–5 Likert scale questionnaire distributed to 95 respondents, and data were analyzed using Structural Equation Modeling (SEM) with Partial Least Squares (PLS). Results: The results show that GHRM and green transformational leadership have a positive and significant effect on green work engagement, which in turn significantly enhances employee green performance. However, green innovation did not show a significant effect on either green work engagement or employee green performance, either directly or indirectly. The conclusions suggest that logistics companies should focus on strengthening GHRM and green transformational leadership to improve employee engagement and green performance. Conclusions: This study shows that GHRM and Green Transformational Leadership improve employee green performance through green work engagement, while green innovation had no significant effect. The findings suggest prioritizing GHRM and leadership, though the small sample limits generalizability. Limitations: The study's limitations include the relatively small sample size, which limits generalizability to other industries and regions. Contributions: This research contributes to the literature by integrating GHRM, green innovation, and green transformational leadership into a model examining their effects on employee green performance through green work engagement.
Co-Authors Abdullah, Muthmainnah J. Abdurrahman, Edi Agusinta, Lira Alimuddin Anashkina, Nataliia Anies, Muh. Kasim Anugrah, Fajar Hersan Arifin, Winarno Asep Ali Thabah, Asep Ali B, Khaeriah Bambang Susantono Basuki, Friska Balqist Bella, Syarifah Bintoro, Ristu Btr, Eli Saharni Budi Setiawan, Edhie Cahyati, Syndi Deslida Saidah Dewi, Ova Candra Dian Artanti Arubusman, Dian Artanti Dian Octaviani, Reni Dian, Aulia Dina Sukma Dinar Dewi Kania Doli, Batara Edi Abdurachman Eka Trisianawati Eka Trisianawati, Eka Eldes Dafrita, Ivan Emil Taufik Endang Wahyuni Fitri, Nuralya Hafis, Abdul Hakim, Firdha Ainil Hamidah, Amanah Hamzah Abdul-Rahman, Hamzah Handi Darmawan Hariko, Rezki Harun, Mohd. Hazani, Meisi Putri HENNY SULISTIANY, HENNY Herawati Zetha Rahman Herditiya, Herditiya Herino, Herino Hery Widijanto I Putu Sudayasa, I Putu Ibni Hadjar Inayah, Sheren Ira Nofita Sari Irfansyah, Muhammad Dafa Ivan Eldes Dafrita, Ivan Eldes Izzati, Emy Jamruddin, Paramita Jaya, Agus - Jeti, La Juan, Rivhan Juliater Simamarta Jureid, Jureid Kurniati, Tutun La Ode Surazal Qalbi lim Sanny, lim Lubis, Pita Anggina Mafrudoh, Lut Maiyani, Saprinah Manisa, Tesa Marwah Marwah Meigito, Moses Mohammed Ali Berawi Montolalu, Winda Muh. Rizal Muhammad Iqbal FIrdaus, Muhammad Nasution, Ade Chandra Nasution, Lukman Hakim nawawi Nawawi Nawawi Netrawati, Netrawati Neviyarni, Neviyarni Nova Cantika Novel, Novel Nur Rahayu Utami Nur, Rezki Amaliah Nurmayanti, Novi Nursery Alfaridi S Nasution Nurwijayanti Octaviani, Reni Dian Perawati, Duyesna Perdana Miraj Permasari, Ninda Perwitasari, Erni Pratiwi Pracella, Aisha Yolanda Prasadja Ricardianto, Prasadja Puspita, Dhita Ameli Putri, Farrah Eriska Rahandhi, Rezha Raharjo, Efendhi Prih Rahmat Hidayat Ranti, Yuliani Riffat, Muhammad Salman, Nur Salsabilah, Sabrina Sampetoding, Mira Marindaa Tarra' Sari , Nur Indah Sarinah Sarinah Saroji, Gunawan Sesmiwati Shalsyabila , Zabina Simarmata, Hendricus Andy Siti Sarah Fitriani, Siti Sarah Suarni, Waode Sugeng Santoso Suhardiman, Uswatun Khasanah Susilowati, Suci Indah Suyono Dikun Syaiful Abbas, Syaiful Syarkawi, Mukhtar Thahir Veithzal Rivai Zainal Wardanengsih, Ery Warrendayu, Crecentia T. D. Wiwi Isnaeni Yeni Karneli Yosi Pahala, Yosi Zaenal Abidin