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Journal : Journal of Business Management and Economic Development

Analysis of the Public Service System at the Anduonohu Lurah Office, Kendari City Mumpuni, Ayuningtiyas Putri; Umar, Adria Yansah; Asraf, Asraf; Rahmatia, Rahmatia
Journal of Business Management and Economic Development Том 1 № 03 (2023): September 2023
Publisher : Pt. Riset Press International

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59653/jbmed.v1i03.188

Abstract

This article is the result of research and discussion which aims to identify and analyze the Public Service System at the Anduonohu Lurah Office, Kendari City. Located in Poasia District, Anduonohu Village, Kendari City, Southeast Sulawesi, this research used a qualitative method based on field studies to find sources and information directly. Semi-structured interviews were conducted with 5 informants representing several characteristics such as gender and age differences. The results of this study indicate that the Public Service System at the Anduonohu Village Office, Kendari City, is practically good. However, the results of this study also illustrate that there is still a need for development and improvement, especially in terms of implementing time in completing services and the friendliness of employees to the public as service users in the future. This research is important for academics to serve as a reference and as a theoretical framework for conducting evaluations in improving public service systems. For local governments, this research can also be used as a reflection for improvement in terms of the quality of the public service system.
Co-Authors A. Aztri Fithrayani Alam Abdul Hakim Abdul Haris Odja Abdul Razak Abdullah Maulani Adam, Samsudin Hi. Adu, Baharudin Ahmad Fadhel Syakir Hidayat ahmad yani Alam, Aztri Fithrayani Ali, Silvani Umar Amiruddin, Esa Penilta Amran Razak Angriani, Arini Anwar Parawangi, Anwar Ardi, Siti Nur Annisa Armin, Rismayani Askois, Abdurahman Asraf, Asraf Azis Azis Baharudin Baharudin Darmawansyah Darmawansyah DEWI SARTIKA DIAN LESTARI Eliyah Acantha Manapa Sampetoding Endang Ruswiyani Febriyanti, Lulu Fina Astuti Fitrianingsih, Desi Hajeni Hajeni Halmuniati Halmuniati, Halmuniati Hamida, La Ode Hanafiah, Wa Ode Hasan, Sahrul Hendrawati, Novita Erni Herlawan, Herlawan INDRALISTIANA, INDRALISTIANA Indryani, Dian Iriana, Artati Isa, La Jais, Ernawati Jasin, Hamida JUNAID GAZALIN Kahar, Irsan Kartin Aprianti Kusumawati, Sarah Kusumayadi, Firmansyah La Eru Ugi La Ode Asmin La Yuki Yanto Ma'ruf, Adnan Maemunah Maneba, Sanaria Mariani Maya Nurlita, Maya Melinda Ibrahim Mohamad, Roni Muhammad Alwy Arifin Muhammad Syafar Muhammad Yusuf Mulyadi, Dwi Zulkifar Mumpuni, Ayuningtiyas Putri mungin eddy wibowo, mungin eddy Naba, Abd Hakim Nanda Hartawati Nandi Nandi, Nandi Nandito, Ferdi Nining Syafitri Nur, Fuad Nur, Muh. Akbar Pajarianto, Hadi Paputungan, Vindi Penta Putra, Mokhammad Dedi Prafiad, Sigit Puji Muniarty Putri, Suci Kasriani RAHMI, ELVI Ramadhan Tosepu Raodah Raodah, Raodah Rasmuin, Rasmuin Riskyana, Riskyana Riswanto, A. Heri Saadia, Wa Ode Nur Halimatus Saifullah Saifullah Sandy, Gilang Ary Sardiana, Sardiana Sari Piola, Marina Paramitha Saru, Amaliah Amriani Amran Septiana, Irma Setiawan, Rifky Shofiyanti Nur Zuama Sinay, Francisca Riconita Siti Helmyati Sunawan Sunawan Syahrul R, Syahrul Syaifullah, Syarif Syamsul Alam Ramli Syata, Wahyu Muh. Tambunan, Rince Teguh Santoso Thalib, Mohamad Anwar Umar, Adria Yansah Usa, Suwarni La Wahyuni B., Asti Wairisal, Paulus Liberthy Wulan, Dian Nawa Yaqinah, Ainul Yulita Sirinti Pongtambing Zaki Mubarok, Zaki Zulkiflih, Zulkiflih