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All Journal Jurnal Ekonomi JDM (Jurnal Dinamika Manajemen) The Indonesian Accounting Review Jurnal Aplikasi Bisnis dan Manajemen (JABM) E-Journal Jurnal Ilmiah Manajemen dan Bisnis (JIMB) MIX : Jurnal Ilmiah Manajemen Jurnal Manajemen dan Bisnis Indonesia Jurnal Organisasi Dan Manajemen Jurnal Doktor Manajemen (JDM) Ilomata International Journal of Management Jurnal Riset Bisnis dan Manajemen Inobis: Jurnal Inovasi Bisnis dan Manajemen Indonesia Sricommerce: Journal of Sriwijaya Community Services Ilomata International Journal of Management ProBisnis : Jurnal Manajemen Jurnal Pengabdian Teratai Formosa Journal of Sustainable Research (FJSR) Jurnal Abdi Daya Asia Pacific Journal of Management and Education Indonesian Journal of Society Development (IJSD) Jurnal Keuangan dan Bisnis Journal of Fundamental Management (JFM) Journal of Sustainable Economic and Business
Mochamad Soelton
Universitas Mercu Buana
Agriculture, Biological Sciences & Forestry Arts Humanities Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Social Sciences Other

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The Influence of Servant Leadership, Emotional Quotient, and Work Stress on Organizational Citizenship Behavior (A Study on Employees at the Meruya Selatan Sub-District Office) Desriani, Sherin; Soelton, Mochamad
ProBisnis : Jurnal Manajemen Vol. 16 No. 06 (2025): December: Management Science
Publisher : Lembaga Riset, Publikasi dan Konsultasi JONHARIONO

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This study aims to analyze the influence of Servant Leadership, Emotional Quotient, and Work Stress on Organizational Citizenship Behavior among employees at the Meruya Selatan Village Office. The population in this study consists of all Public Facilities and Infrastructure Handling Officers at the Meruya Selatan Village Office. The sample in this study includes the entire population, totaling 82 people, using the saturated sample method. This study applies a quantitative approach with a causal research design. Data were collected through the distribution of questionnaires, while data analysis was conducted using Partial Least Squares (PLS) with the help of SmartPLS software. The results show that Servant Leadership has a positive and significant effect on Organizational Citizenship Behavior. Emotional Quotient also has a positive and significant effect on Organizational Citizenship Behavior. Meanwhile, Work Stress has a negative and significant effect on Organizational Citizenship Behavior. These findings indicate the importance of strengthening Servant Leadership, Emotional Quotient, and managing Work Stress to improve employees' Organizational Citizenship Behavior.
Artificial Intelligence in HRM: Threat or Opportunity for Employee Engagement? Putra, Ida Bagus Udayana; Setini, Made; Udayana, Ida Bagus Nyoman; Soelton, Mochamad; Sarmento, Olivia Imaculada do Rêgo
Asia Pacific Journal of Management and Education (APJME) Vol 9, No 1 (2026): March 2026
Publisher : AIBPM Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32535/apjme.v9i1.4346

Abstract

Digital transformation in human resource management encourages universities to adopt an artificial intelligence-based human resource management (AI-based HRM) system to improve the efficiency and quality of organizational governance. However, the application of AI technology in HRM functions often raises ambivalence among lecturers and education staff, because on the one hand it provides ease of work, but on the other hand it raises concerns related to the burden of adaptation and shift in work roles. This condition has the potential to affect the level of employee engagement, which is an important factor in maintaining the performance and sustainability of higher education institutions. This study aims to analyze the influence of AI-based HRM and organizational support on employee engagement with AI perception as a mediation variable. This study uses a quantitative approach with an explanatory design. Data was collected through an online questionnaire using the Likert scale from 250 respondents consisting of lecturers and education staff at universities who have implemented an AI-based e-HRM system. The data analysis technique used Partial Least Squares–Structural Equation Modeling (PLS-SEM) to test the validity, reliability, and relationships between variables in the research model. The results showed that AI-based HRM and organizational support has a positive and significant effect on employee engagement. These two variables also have a significant effect on AI perception. Furthermore, AI perception has been shown to have a direct effect on employee engagement and partially mediates the influence of AI-based HRM and organizational support on employee engagement. These findings indicate that employee perception of AI as an opportunity, not a threat, is a crucial psychological mechanism in increasing work attachment. Theoretically, this research strengthens the relevance of this studySocial Exchange Theory, Organizational Support Theory, Technology Acceptance Model, and Job Demands–Resources Theory in the context of HRM digitalization in higher education. Practically, this study emphasizes the importance of the human-centered digitalization approach so that the implementation of AI can improve the quality of work and employee engagement in a sustainable manner
Co-Authors Achmad Sudiro Adristy, Janet Apta Agung Yuniarinto Agus Arijanto Aji Erlangga Aldina Shiratina Ali Hanafiah Ali, Anees Jane Ali, Anees Janee Alif Rafi Nurfakhriansyah Andesna Nanda Anees Janee Ali Anwar Prabu Mangkunegara Apriadi, Intan Arief, Harefan Arijanto, Agus Asep Risman Astrid Puspaningrum Astrid Puspaningrum Atnani, Muhammad Aulia Aulia Bagaskara, Muhammad Adrian Bambang Wahyudiono Bayu Hatmo Christian Kuswibowo Christina Catur Widayati Daru Asih Desriani, Sherin Dhyan Parasakti, Ryani Dian Yasinta Didin Hikmah Perkasa Didy Ika Supryadi Dudi Permana Dwi Rini Alkatya Eko Tama Putra Saratian Eri Marlapa Erna Sofriana Imaningsih Fakhru Ahdiansyah Febry Nur Fauzi Golwa, Gian Villany Harefan Arief Harefan Arief Harisnanda, Adriatik Ida Bagus Nyoman Udayana Ida Bagus Udayana Putra Ikhsan Pangestuari Indah, Martarina Intan Apriadi Intan Apriadi Irfan Noviandy Aulia Irmayunita Iwan Gustiawan Jumadi Jumadi Karyatun, Subur Laila Fazriyanti Lisa Budiyanti Lulu Agrina Susanty Manurung, Antonius D. R. Migdad, Abian Mochamad Sofwan Mohammed Hokroh Muhammad Atnani Muhammad Sadiq Muhammed Hokroh Nadya Nandavati Syamsu Nico Alexander Vizano Noermijati, Noermijati Nurul Hidayat, Tegar Nurullah, Tubagus Muhammad Fajrin Oktaviar, Chairiel Paijan Pangestuari, Ikhsan Permana Sultoni, Rillo Priyono Priyono Putri Pebriani Putri Sintyaningsih Rahmad, Khozaeni Bin Ramadhana, Faza Arya Ratyuhono Linggarnusantra Putra Retno Wulandari Riadi, Elvira Rillo Permana Sultoni Risman, Asep Rizky Andrafiana Rahmi Saratian, Eko Sari, Lia Wijaya Sarmento, Olivia Imaculada do Rêgo Setini, Made Setiyo Purwanto Siti Mutia Hardiati Sri Anah Subur Karyatun Sumarto, Agus Herta SUPRAPTO Supriyadi Swarmilah Hariani Syamsul Arifin Talia, Herlyna Tantri Yanuar Rahmat Syah Tati Nugrahati Tegar Nurul Hidayat Thoullon, Muhammad Shirhan Tine Yuliantini Tri Wahyono, Tri Viciwati Viciwati Yanto Ramli Yasinta, Dian Yeni Kamalia YudhaB. Abadi Yuli Harwani Yuli Harwani, Yuli Yuliantini , Tine Yusliza Mohd Yussoff Zulfikar, Renno Reymond Okto