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Empathic Leadership in Times of Disruption: A Case Study on Strategies to Sustain Employee Wellbeing Dipoatmodjo, Tenri Sayu Puspitaningsih
Journal Management & Economics Review (JUMPER) Vol. 2 No. 6 (2025): February
Publisher : Malaqbi Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59971/jumper.v2i6.460

Abstract

In an era of relentless disruption, organizations face mounting pressure to safeguard employee well-being during transformative change. This qualitative case study investigates how empathic leadership sustains employee resilience in a technology-driven company undergoing structural reorganization. Drawing on in-depth interviews with 12 leaders and team members, the study identifies four key empathic behaviors: active listening, emotional validation, transparent communication, and personalized support. Findings reveal that leaders who consistently practice these behaviors foster psychological safety, mitigate burnout, and enhance collective adaptability. Participants emphasized that empathy transformed uncertainty into a shared challenge, with teams reporting heightened trust and collaboration. However, the research also uncovers tensions, including cultural biases that equate empathy with leniency and systemic barriers to personalizing support amid productivity demands. The study contributes to leadership and organizational behavior literature by framing empathy as a moral virtue and a strategic capability critical for navigating volatility. It calls for institutionalizing empathy through training, policy alignment, and metrics that value relational labor. Empathy leadership emerges as a scaffold for sustainable resilience by humanizing disruption, ensuring organizations thrive without sacrificing employee humanity.
Agile Change Management: Studi Eksploratif pada Perusahaan yang Menerapkan Metodologi Agile dalam Transformasi Organisasi Dipoatmodjo, Tenri Sayu Puspitaningsih
Jurnal Ilmu Manajemen, Bisnis dan Ekonomi Vol 2 No 5 (2025)
Publisher : PT Maju Malaqbi Makkarana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59971/jimbe.v2i5.453

Abstract

Penelitian kualitatif ini mengeksplorasi penerapan Agile Change Management (ACM) sebagai pendekatan humanis dalam transformasi organisasi di era digital, dengan menganalisis pengalaman 15 partisipan dari tiga perusahaan melalui wawancara mendalam dan observasi partisipatif. Temuan mengungkap bahwa keberhasilan ACM - yang mampu meningkatkan kecepatan adaptasi organisasi sebesar 35-60% - sangat bergantung pada penciptaan lingkungan psikologis yang aman untuk bereksperimen, di mana 70% tantangan utama justru bersumber pada faktor manusia seperti resistensi terhadap perubahan dan pola pikir hierarkis. Studi ini menawarkan kerangka ACM berbasis nilai-nilai manusiawi yang menekankan pentingnya pendekatan empatik, sistem reward kolaboratif, dan kepemimpinan melayani (servant leadership), dengan kontribusi utama berupa perspektif baru yang memandang ACM bukan sebagai metodologi teknis semata, melainkan sebagai proses perubahan budaya yang berpusat pada manusia untuk mencapai transformasi organisasi yang lebih berkelanjutan.
Dampak Kecerdasan Buatan (AI) pada Pengambilan Keputusan HR: Studi Kualitatif tentang Bias Algorithmik dalam Seleksi Karyawan Dipoatmodjo, Tenri Sayu Puspitaningsih
Jurnal Ilmu Manajemen, Bisnis dan Ekonomi Vol 3 No 1 (2025)
Publisher : PT Maju Malaqbi Makkarana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59971/jimbe.v3i1.590

Abstract

This study aims to analyze the impact of artificial intelligence (AI) implementation in human resource decision-making, particularly in the employee selection stage in Makassar City. Using a qualitative approach and case study method, this research explores the perceptions of HR practitioners and candidates regarding potential algorithmic bias in CV screening and virtual interviews. The findings reveal that while AI improves efficiency, it may also pose risks of hidden discrimination due to historical data bias and rigid system parameters. This study highlights the importance of balancing technological tools with human judgment to ensure a fair, inclusive, and ethical selection process. The results contribute theoretically to the discourse on algorithmic fairness and offer practical implications for organizations adopting AI in HR management.
Experiencing Change: A Phenomenological Study of Employee Adaptation to AI-Driven Digital Transformation in a Tech Company Dipoatmodjo, Tenri Sayu Puspitaningsih
International Humanity Advance, Business & Sciences Vol 3 No 1 (2025): July
Publisher : PT Maju Malaqbi Makkarana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59971/ijhabs.v3i1.448

Abstract

The rapid advancement of Artificial Intelligence (AI) technologies has triggered significant digital transformation across industries, leading to profound changes in organizational structures, workflows, and employee experiences. This study explores how employees in a tech company experience and adapt to AI-driven digital transformation. Utilizing a phenomenological research design, in-depth interviews were conducted with selected participants to capture the lived experiences of adapting to technological change. Thematic analysis was employed to identify recurring patterns, challenges, and strategies of adaptation. Findings reveal that while employees generally perceive AI as a tool to enhance productivity and decision-making, they also express anxiety regarding job security, skill relevance, and organizational communication. Key adaptation themes include continuous learning, collaborative work culture, and psychological readiness for change. The study is grounded in theories such as sensemaking (Weick, 1995) and the Technology Acceptance Model (TAM), providing a nuanced understanding of employee behavior in the face of digital disruption. This research contributes to the growing discourse on human-centered digital transformation by emphasizing the importance of emotional, cognitive, and social dimensions of change. Practical implications include the need for targeted change management interventions and leadership strategies to foster employee engagement and resilience. The study offers valuable insights for organizations navigating AI integration, ensuring that technological advancement aligns with employee well-being and organizational sustainability.
Pengaruh Pengembangan Karir Terhadap Kepuasan Kerja PT. PLN (Persero) Unit Induk Penyaluran dan Pusat Pengatur Beban (UIP3B) SULAWESI Uhud Darmawan Natsir; A. Ainun Dwi Resky Amalia S; Tenri S.P Dipoatmodjo; Romansyah Sahabuddin; Burhanuddin Burhanuddin
Journal Of Business, Finance, and Economics (JBFE) Vol 6 No 1 (2025): Juni : Journal Of Business, Finance, and Economics (JBFE)
Publisher : Universitas Veteran Bangun Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32585/jbfe.v6i1.6767

Abstract

This study aims to analyze the influence of career development on the job satisfaction of employees of PT. PLN (Persero) Distribution Main Unit and Load Control Center (UIP3B) SULAWESI. The research method uses a quantitative approach with data collection techniques in the form of observations, interviews, and questionnaires which were distributed to 70 respondents. Data analysis was performed using simple linear regression with the help of SPSS software version 26. The results of the analysis show that career development has a positive and significant influence on employee job satisfaction. With a determination coefficient (R2) value of 2.8%, it identifies that 2.8% variation in job satisfaction is explained by career development implemented by the company. Meanwhile, the remaining 97.2% were influenced by other factors not studied in this study. These findings confirm that a planned and fair career development program can improve job satisfaction, thereby helping companies achieve better organizational performance.
Exploring Talent Retention Strategies in Local Government Institutions of Makassar: A Phenomenological Study Dipoatmodjo, Tenri Sayu Puspitaningsih
Maksimal Jurnal : Jurnal Ilmiah Bidang Sosial, Ekonomi, Budaya, Teknologi, Dan Pendidikan Vol 2 No 5 (2025): June
Publisher : Abadi Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59971/meta-journal.v2i5.340

Abstract

This phenomenological study examines the lived experiences of talent retention strategies within Makassar's local government institutions, exploring how cultural values, organizational climate, and leadership styles influence employee commitment in the Indonesian public sector context. Through in-depth interviews with 15 participants comprising HR managers and employees across various government departments, the research investigates the subjective meanings and experiences that shape talent retention decisions. Using Colaizzi's seven-step phenomenological analysis framework, the study identified five essential themes: Cultural Harmony and Collective Belonging, Leadership Authenticity and Emotional Connection, Professional Growth Within Bureaucratic Constraints, Work-Life Integration and Family Values, and Service Purpose and Community Impact. The findings reveal that talent retention in Makassar's local government is fundamentally shaped by the integration of traditional Bugis-Makassar cultural principles—sipakatau (mutual respect), sipakalebbi (mutual honoring), and sipakainge (mutual remembrance)—with contemporary organizational practices. Participants emphasized the significance of authentic leadership characterized by "kepedulian yang tulus" (genuine care) and meaningful work that contributes directly to community development. The study demonstrates that effective retention strategies must acknowledge employees as whole persons whose professional commitments are inseparable from their cultural identity, family relationships, and community connections. These findings challenge Western-centric talent management models by revealing how culturally-embedded values serve as more powerful retention mechanisms than purely economic incentives. The research contributes to developing culturally-responsive talent management frameworks for Indonesian local governments, emphasizing the need for relationship-centered, purpose-driven approaches that honor local wisdom while addressing contemporary human resource challenges in public sector organizations.
THE INFLUENCE OF PHYSICAL AND NON-PHYSICAL WORK ENVIRONMENT ON EMPLOYEES' WORK MOTIVATION AT THE OFFICE OF PUBLIC WORKS AND SPATIAL PLANNING OF SOUTH SULAWESI PROVINCE Luthfi, Abdillah Khofiyal; Amin, Andi Mustika; Dipoatmodjo, Tenri Sayu Puspitaningsih
Jurnal Manajemen Vol 5, No 2 (2025): Agustus
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/jm.v5i2.72158

Abstract

Abstract: This study aims to analyze the influence of physical and non-physical work environment on employee work motivation at the Public Works and Spatial Planning Office of South Sulawesi Province, whether the physical and non-physical work environment has a significant influence. This study uses a quantitative approach with a survey method conducted on employees of the Public Works and Spatial Planning Office of South Sulawesi Province. Data were collected through observation, documentation, and questionnaires distributed to 65 employees as samples, the sampling method is the saturated sampling method and analyzed using differential statistical analysis techniques, namely multiple regression analysis. The results of the study indicate that the physical and non-physical work environment on work motivation has a positive and significant effect both partially and simultaneously. These findings indicate that a good and comfortable physical and non-physical work environment can effectively increase work motivation in the organization. Thus, it is recommended that the Public Works and Spatial Planning Office of South Sulawesi Province continue to develop a positive work environment to improve better work motivation.Keywords: Physical work environment, non-physical work environment, work motivation
Pengaruh Beban Kerja Terhadap Kepuasan Kerja Dengan Stres Kerja Sebagai Variabel Mediasi Sari, Nurul Fadila; Musa, Muhammad Ichwan; Hamka, Rezky Amalia; Dipoatmodjo, Tenri Sayu Puspitaningsih; Haeruddin, Muhammad Ilham Wardhana
RIGGS: Journal of Artificial Intelligence and Digital Business Vol. 4 No. 2 (2025): Mei - Juli
Publisher : Prodi Bisnis Digital Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/riggs.v4i2.1700

Abstract

Penelitian ini bertujuan untuk mengetahui pengaruh Beban Kerja terhadap Kepuasan Kerja dengan Stres Kerja sebagai Variabel Mediasi pada Pegawai Dinas Pendidikan Kota Makassar. Penelitian ini menggunakan metode kuantitatif dengan pendekatan asosiatif. Data dikumpulkan melalui survei awal, kuesioner dan dokumentasi. Populasi dalam penelitian ini sebanyak 118 orang, yang sekaligus menjadi sampel dalam penelitian ini dengan teknik pengambilan sampel menggunakan sampling jenuh. Teknik analisis data yang digunakan yaitu metode Structural Equation Modeling (SEM) dengan pendekatan Partial Least Square (PLS) menggunakan bantuan aplikasi SmartPLS. Hasil penelitian ini menunjukkan bahwa Beban Kerja berpengaruh secara negatif dan signifikan terhadap Kepuasan Kerja, baik secara langsung maupun tidak langsung melalui Stres Kerja. Selain itu, Beban Kerja juga berpengaruh secara positif dan signifikan terhadap Stres Kerja dan Stres Kerja secara signifikan memediasi hubungan tersebut terhadap Kepuasan Kerja. Temuan ini menunjukkan bahwa semakin tinggi Beban kerja maka akan meningkatkan Stres Kerja dan pada akhirnya menurunkan Kepuasan Kerja.
THE EFFECT OF WORK LIFE QUALITY ON WORK MOTIVATION THROUGH JOB SATISFACTION AS A MEDIATION VARIABLE IN THE DEPARTMENT OF FOOD CROP, HORTICULTURE, PLANTATIONS AND FOOD SECURITY OF SIDRAP REGENCY Agustan, Andi Ahmad Adhiim; Musa, Muhammad Ichwan; Dipoatmodjo, Tenri Sayu Puspitaningsih
Jurnal Manajemen Vol 5, No 2 (2025): Agustus
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/jm.v5i2.72782

Abstract

Abstract: This study aims to measure the impact of Quality of Work Life on Work Motivation with Job Satisfaction as a Mediating variable at the Food Crops, Horticulture, Plantation and Food Security Service. This study uses a quantitative method with a descriptive approach. The population in this study were ASN of the Food Crops, Horticulture, Plantation and Food Security Service. Data were collected through questionnaires distributed to 41 employees as samples, the sampling method was the saturated sampling method and analyzed using the Structural Equation Modeling (SEM) analysis technique supported by Smart PLS 4.0 software. The data analysis process includes validity testing, reliability testing, and structural model testing. The results showed that the Quality of Work Life variable has a positive and significant effect on Work Motivation and Job Satisfaction. However, the effect of Job Satisfaction on Work Motivation is not statistically significant. In addition, Job Satisfaction is not able to significantly mediate the relationship between Quality of Work Life and Work Motivation.Keywords: Quality of work life, work motivation, job satisfaction
Pengaruh Kompensasi Terhadap Komitmen Kerja Anggota Polri dengan Kepuasan Kerja Sebagai Variabel Intervening di Polrestabes Makassar Dwiyanti, Astri; Amin, Andi Mustika; Dipoatmodjo, Tenri Sayu Puspitaningsih; haeruddin, Muhammad Ilham Wardhana; Hamka, Rezky Amalia
RIGGS: Journal of Artificial Intelligence and Digital Business Vol. 4 No. 3 (2025): Agustus - October
Publisher : Prodi Bisnis Digital Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/riggs.v4i3.2041

Abstract

Penelitian ini bertujuan untuk mengetahui Pengaruh Kompensasi Terhadap Komitmen Kerja Anggota POLRI dengan Kepuasan Kerja sebagai Variabel Intervening di Polrestabes Makassar. Penelitian ini menggunakan pendekatan kuantitatif. Populasi penelitian ini merupakan anggota POLRI bagian satuan lalu lintas di Polrestabes Makassar yaitu sebanyak 101 anggota. Jenis sampel pada penelitian ini adalah sampling jenuh, yang berjumlah 112 responden. Teknik pengumpulan data menggunakan kuesioner dan teknik analisis yang digunakan pada penelitian ini adalah Smart Partial Least Square versi 3. Hasil penelitian menunjukkan bahwa kompensasi berpengaruh signifikan terhadap komitmen kerja melalui kepuasan kerja sebagai variabel intervening. Kompensasi berpengaruh positif dan signifikan terhadap komitmen kerja. Sedangkan, kepuasan kerja berpengaruh positif dan signifikan terhadap kompensasi dan komitmen kerja.
Co-Authors A. Ainun Dwi Resky Amalia S Abadi, Rahmat Riwayat Abdi Akbar Idris Agung Widhi Kurniawan Agung Widhi Kurniawan Agustan, Andi Ahmad Adhiim Amiruddin Tawe Amiruddin Tawe Amiruddin Tawe Anang Setiawan Andi Mustika Andi Mustika Amin Angreyani, Andi Dewi Annisa Nur Awalia Anwar Anwar Anwar Anwar Anwar Anwar Anwar Anwar Ramli Anwar Ramli Aslam, Annisa Paramaswary Astuti Astuti Aulia Saputri Bahar Ayu Liyan Pratiwi Burhamzah, Rahmat Burhanuddin Burhanuddin Burhanuddin Burhanuddin Burhanuddin Burhanuddin Burhanuddin Chalid Imran Musa Chalid Imran Musa Chalid Imran Musa Chalid Imran Musa Chalid Imran Musa Citra Ramadhani Anwar Dangnga, M. Taslim Dardina Julianti Dian Magfira Dwiyanti, Astri Enjel Baru Fadli Yudistira Farhan Amiruddin Fauzan, Muh Aghil Fikri Rahmat Utama Fiqram, Muh Haikal Hanifa Ardiana Hardianti Hardianti, Hardianti Harta Mitha Hasbiah, Sitti Hasmunita Hasmunita Hawadi, Muhammad Taufik Hayati, A. Zahratul Hery Maulana Arif Ilma Wulansari Hasdiansa Ilma Wulansari Hasdinansa Imam Sulaiman Irawati Irawati Isma Azis Riu Ismail Hamid Isman, Nurhasia Josafat Gracia Ginting Karman Khaidir Syahrul Khaidir Syahrul Latif, Abdul Halid Luthfi, Abdillah Khofiyal M. Ikhwan Maulana Haeruddin Majiding, Nurul Chalisa Mangean, Lilis Muh Ichwan Musa Muh. Ichwan Musa Muh. Ilham Wardhana Muh. Muhtadi Muchtar Muh. Restu Abadi Ruslan Muh. Yushar Mustafa Muhaimil Sulhaid Muhammad Aisyar Mata Muhammad Akhsan Tenrisau Muhammad Idris Muhammad Ilham W.H Muhammad Yushar Mustafa Muhammad, Fadil Muis Dilla Musa, Muhammad Ichwan Mustikawati Annisa Nabila Tamrin Natsir, Uhud Darmawan Ni Komang Susilawati Nugrainda, Auliah Nur Afnih Suliman Nur Annisa Nuranita Fitriani Nurhaisya Nurhaisya Nurman Nurman Nurman Nurman Nursia Bala Nurul Fadilah Aswar Nurwinda Patima, Khusnul Putri, Ade Lia Ramdani Rahmat Riyadi Alam Rahmayani, Feby Rais, Ahmad Ramadhan, Muh. Resky Reggina sulistyawati makmur Rezki Putri Amalia Rezky Amalia Hamka Rezky Amalia Hamka Ridfan Rifadly Abadi Risnayani, Andi Rizky Inninawa Muhammad Rizky Ruslan Rofiidah, Sabrina Amalia Romansyah Sahabuddin Ruma, Zainal Rusly, Muh. Ammar Haitsam Safira Dewi Rahmadani Saldiaman Sari, Nurul Fadila Siti Hasbiah Siti Hasbiah Sonda R, Steven Sriandara Salman Steviayu Lestari Syahrul, Khaidir Syam, Muh. Lutfi Tajuddin, Indriani Maulida Taufiq, Farah Ramadhani Tawe, Amiruddin Titik Subaidah Udin, Dindah Nur Safira P.U Vivia Tandi Pailan Zainal Ruma Zainal Ruma Zainal Ruma Zainal Ruma Zainal Ruma Zittaian Amelia