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All Journal JAM : Jurnal Aplikasi Manajemen Journal of Consumer Science Journal of Management and Business Innovations Bisman (Bisnis dan Manajemen): The Journal of Business and Management Jurnal Penelitian Manajemen Terapan (Penataran) Jurnal Scientia Jurnal Pengabdian kepada Masyarakat Nusantara Oikonomia: Jurnal Manajemen Jurnal Development GANESHA: Jurnal Pengabdian Masyarakat Jurnal Pengabdian Masyarakat (ABDIRA) Jurnal Ilmu Ekonomi Manajemen dan Akuntansi JEMSI (Jurnal Ekonomi, Manajemen, dan Akuntansi) Jurnal Ilmu Komunikasi Dan Media Jurnal Manajemen dan Bisnis Journal of Social And Economics Research Jurnal Sistim Informasi dan Teknologi Malcom: Indonesian Journal of Machine Learning and Computer Science Jurnal Ilmiah MEA (Manajemen, Ekonomi, dan Akuntansi) The International Journal of Education Management and Sociology Journal of Artificial Intelligence and Digital Business Jurnal Pengabdian West Science Jurnal Ekonomi, Bisnis, dan Humaniora Journal of Placemaking and Streetscape Design Jurnal Internasional Majapahit Journal of Islamic Finance dan Management Majapahit Journal of Islamic Finance dan Management International Journal of Management and Digital Business Horizon: Indonesian Journal of Multidisciplinary Indonesian Journal of Innovation Science and Knowledge Jurnal Pengabdian Masyarakat Ekonomi dan Bisnis Digital Jurnal Manajemen Bisnis Digital Terkini journal of social and economic research Bata Ilyas Educational Management Review Ulil Albab
Febri Sari Siahaan
Universitas Tangerang Raya Banten, Indonesia
Religion Aerospace Engineering Agriculture, Biological Sciences & Forestry Arts Humanities Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Mathematics Nursing Physics Public Health Social Sciences Transportation Other

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Peran Budaya Organisasi dan Inovasi Dalam Menciptakan Branding Bagi UMKM METRIS, DIKSI; Ahmad Rasyiddin; Febri Sari Siahaan
JURNAL EKONOMI, BISNIS DAN HUMANIORA Vol 4 No 1 (2024)
Publisher : Universitas Tangerang Raya

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

The study explores the role of organizational culture and innovation in branding for UMKM. In the context of modern business, branding is the key to UMKM to distinguish themselves from competitors, increase consumer confidence, and expand their market share. This article aims to investigate how organizational culture and innovation collaborate to create a strong brand identity for UMKM. Organizational culture has a significant impact on the way UMKM operates and interacts with customers and employees. Innovation in this context involves the innovation of products, processes, and business models that enable UMKM to adapt to changing markets and meet consumer needs effectively. This article also discusses practical strategies that UMKM can adopt to strengthen the culture of organizations that support innovation. This research will use a qualitative approach. The aim of the selection of this approach is to gain a comprehensive and contextual understanding of the dynamics that occur within UMKM organizations as well as how organizational culture and innovation influence the process of branding creation. Research results show that UMKMs who successfully integrate a strong organizational culture with sustained innovation are able to build a consistent branding that attracts consumers. This research provides insights for UMKM owners and business practitioners in understanding the importance of organizational culture and innovation in creating andining competitive advantage through branding.
Inovasi, Teknologi, dan Kepuasan Pelanggan: Kunci Keberhasilan UMKM di Pasar yang Kompetitif Metris, Diksi; Rasyiddin, Ahmad; Sari Siahaan, Febri; Rayyani Aulia, Khansa; Rinjani Faatihah, Ananda
Bisman (Bisnis dan Manajemen): The Journal of Business and Management Vol. 8 No. 1 (2025): Februari 2025
Publisher : Program Studi Manajemen, Fakultas Ekonomi, Universitas Islam Majapahit, Jawa Timur, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36815/bisman.v8i1.3570

Abstract

MSMEs (Micro, Small and Medium Enterprises) face big challenges in maintaining competitiveness amidst increasingly competitive market dynamics. The main problem faced is the low adoption of innovation and technology, which often impacts customer satisfaction levels. This research aims to understand the role of innovation and technology in increasing customer satisfaction as the key to the success of MSMEs. This research uses a qualitative approach with a case study method. Data was collected through in-depth interviews with 20 MSME owners in the food and beverage sector as well as field observations of the operational and marketing strategies they implemented. Data analysis was carried out thematically to identify main patterns related to innovation, technology and their impact on customer satisfaction. The research results show that the application of digital technology, such as the use of e-commerce applications and social media for marketing, can significantly improve customer experience. In addition, innovation in the form of product development, service personalization, and more flexible interaction strategies has been proven to strengthen customer loyalty. The findings also show that MSME players who actively adapt to technological changes have greater opportunities to create added value for customers. This research concludes that innovation and technology play a crucial role in building strong relationships with customers and increasing their satisfaction. Recommendations are given to MSMEs to be more proactive in integrating technology into their business strategy and developing innovations that are relevant to market needs. This research also provides practical insights for policy makers in supporting the digital transformation of MSMEs.
Meningkatkan Personal Branding Mahasiswa melalui Public Speaking, Kredibilitas, dan Kecerdasan Emosional Siahaan, Febri Sari; Rismanto, Caesar; Metris, Diksi; Restika, Dea; Muarief, Fahrurozi
Jurnal Ilmu Komunikasi Dan Media Sosial (JKOMDIS) Vol. 5 No. 1 (2025): Januari - April
Publisher : CV. ITTC INDONESIA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47233/jkomdis.v5i1.2642

Abstract

This study explores the relationship between public speaking, credibility, and emotional intelligence in shaping students' personal branding at Universitas Tangerang Raya. Using a quantitative approach with a correlational design, data were collected from 352 students through questionnaires and analyzed using Structural Equation Modeling-Partial Least Squares (SEM-PLS) via SMART-PLS 4.0. The findings indicate that public speaking has a positive and significant impact on personal branding, both directly and through credibility as a mediator. Credibility plays a crucial role in enhancing audience trust and building a professional image. However, emotional intelligence does not moderate the relationship between public speaking and personal branding, suggesting that this factor does not strengthen or weaken the relationship within the study. These results highlight the importance of mastering public speaking skills for students to improve credibility and competitiveness in the job market. Furthermore, educational institutions are encouraged to provide communication skills training to support students' personal branding development. This study contributes to both academic understanding and practical applications in managing professional identity in today’s competitive landscape.
SOSIALISASI PENGUATAN DIGITAL MARKETING : PELUANG DIGITALISASI DISEKTOR UMKM PADA DESA PETE, KECAMATAN TIGARAKSA Febri Sari Siahaan; Yudhi Esa Saputra; Ahmad Rasyiddin; Muhammad Yusuf; Diksi Metris
GANESHA: Jurnal Pengabdian Masyarakat Vol. 5 No. 1 (2025): Januari 2025
Publisher : Lembaga Penelitian dan Pengabdian kepada Masyarakat Universitas Tunas Pembangunan Surakarta (UTP)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36728/ganesha.v5i1.4457

Abstract

Program Sosialisasi Penguatan Pemasaran Digital Marketing (UMKM) di Desa Pete, Kecamatan Tigaraksa, Kabupaten Tangerang bertujuan untuk meningkatkan pengetahuan, keterampilan, dan kapasitas pelaku UMKM dalam memanfaatkan teknologi digital untuk memperluas jangkauan pasar dan meningkatkan daya saing produk. Program ini memberikan pelatihan teknis mengenai penggunaan media sosial (Instagram, Facebook) dan platform marketplace (Tokopedia, Shopee) untuk pemasaran produk, serta merancang strategi pemasaran digital yang efektif sesuai dengan karakteristik produk dan pasar sasaran. Sasaran dari program ini adalah pelaku UMKM yang terlibat dalam sektor kuliner, kerajinan tangan, dan produk pertanian yang belum mengoptimalkan pemasaran digital. Hasil dari program ini diukur melalui peningkatan pemanfaatan digital marketing, peningkatan penjualan produk, dan kepuasan pelaku UMKM. Selain itu, program ini juga memastikan keberlanjutan pemanfaatan digital marketing melalui pendampingan pasca-pelatihan. Program ini diharapkan dapat memberikan kontribusi signifikan terhadap pengembangan UMKM di Desa Pete melalui pemanfaatan teknologi digital dalam pemasaran.
PELATIHAN SERTIFIKASI PENGELOLAN MEDIA SOSIAL KEPARIWISATAAN Metris, Diksi; Rasyiddin, Ahmad; Siahaan, Febri Sari; Yusuf, Muhammad; Priyanto, Rofik
GANESHA: Jurnal Pengabdian Masyarakat Vol 5 No 2 (2025): Juli 2025
Publisher : Lembaga Penelitian dan Pengabdian kepada Masyarakat Universitas Tunas Pembangunan Surakarta (UTP)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36728/ganesha.v5i2.4617

Abstract

Kegiatan pengabdian masyarakat ini dilaksanakan sebagai respons terhadap tantangan transformasi digital di sektor pariwisata, khususnya untuk meningkatkan kemampuan pengelolaan media sosial di kalangan pelaku usaha wisata binaan Kabupaten Donggala. Topik ini dipilih karena perkembangan digital marketing yang semakin pesat menjadi kunci dalam promosi destinasi wisata, sehingga diperlukan peningkatan kapasitas dan inovasi dalam pembuatan konten yang menarik serta pengelolaan media sosial yang profesional. Metode pengabdian yang digunakan mengedepankan pendekatan partisipatif melalui pelatihan interaktif, diskusi kelompok, dan praktik langsung dalam pembuatan portofolio digital. Peserta, yang terdiri dari 20 pelaku usaha wisata binaan, diajak untuk menerapkan konsep-konsep digital marketing dan strategi media sosial secara langsung dalam pembuatan konten yang relevan dengan kekayaan alam dan budaya lokal. Hasil kegiatan menunjukkan peningkatan signifikan dalam kreativitas peserta serta kemampuan mereka untuk mengintegrasikan strategi digital dalam promosi pariwisata, yang diukur melalui portofolio tugas yang disusun secara individual. Meskipun terdapat kendala seperti keterbatasan waktu dan infrastruktur digital yang belum merata, kegiatan ini berhasil membangun semangat kolaboratif dan kesadaran akan pentingnya digitalisasi usaha wisata. Hasil tersebut menegaskan bahwa pengembangan kompetensi digital marketing merupakan langkah strategis untuk meningkatkan daya saing pariwisata lokal dan mendorong pertumbuhan ekonomi daerah.
Impact of Influencer Endorsement on Purchase Decision: Mediating Role of Brand Image and Moderating Effect of Customer Trust Siahaan, Febri Sari; Beryansyah, Beryansyah; Purnawan, Lesna; Hasan, Raden; Priscillia, Amanda Sona
International Journal of Management and Digital Business Vol. 4 No. 1 (2025)
Publisher : Asosiasi Dosen Peneliti Ilmu Ekonomi dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54099/ijmdb.v4i1.1291

Abstract

This study examines the influence of influencer endorsement on purchase decisions for Sugarlab Face Mist products, with brand image as a mediator and customer trust as a moderator. Data were collected from 300 respondents in Jakarta and its surrounding areas, consisting of active social media users aged 18–40 years who have purchased products promoted by influencers. A purposive sampling technique was applied, and the analysis was conducted using a quantitative approach with Structural Equation Modeling based on Partial Least Squares (SEM-PLS) through Smart PLS 4.0 software. The results show that influencer endorsement significantly affects purchase decisions, both directly and through the mediation of brand image. A positive brand image strengthens consumers' purchase intentions and mediates the relationship between influencer endorsement and purchase decisions. Customer trust serves as a moderator that enhances the relationships between influencer endorsement, brand image, and purchase decisions. This study highlights the importance of influencer endorsement strategies in improving brand image and consumer purchase decisions.
Analysis of the Effectiveness of Implementing the ASN Performance Assessment System (E-Kinerja) Siahaan, Febri Sari; Priscillia, Amanda Sona; W. A. N, Ayi Krisnha; Hidayat, Rahmat; Restika, Dea
Ilmu Ekonomi Manajemen dan Akuntansi Vol. 6 No. 1 (2025): Jurnal Ilmu Ekonomi Manajemen dan Akuntansi
Publisher : Universitas Mohammad Husni Thamrin

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37012/ileka.v6i1.2536

Abstract

Human resources (HR) play a major role in achieving organizational goals, including in the government sector. Civil Servants (PNS) as an integral part of government organizations must have high competence and integrity in order to carry out their duties optimally. This research aims to analyze the effectiveness of implementing an electronic-based performance assessment system (E-Kinerja) known as SIPENDEKAR at the Tangerang Regency Population Control and Family Planning Office. This system is expected to increase transparency, efficiency and accuracy in assessing employee performance and improve the performance allowance system. The method used in this research is a qualitative approach with data collection techniques through interviews with five ASN employees who have in-depth knowledge about the implementation of the E-Kinerja system. The research results show that the implementation of SIPENDEKAR has a positive impact in increasing employee discipline and transparency in the management of performance allowances. However, this system also faces technical problems, such as slow internet connections and server problems which affect the smooth use of the application. Apart from that, another challenge found was the mismatch between employee competency and position placement, which could affect the effectiveness of the system. However, with continuous training and increasing the match between employee duties and competencies, this system can be more optimal. Overall, implementing E-Kinerja can improve employee performance and help government agencies achieve goals more efficiently.
Literasi Media Sosial Untuk Siswa Sebagai Solusi Hoaks Dan Kenakalan Remaja Siahaan, Febri Sari; Rismanto, Caesar; Azis, Nur; Semuel, Semuel; Kade Birawan, I Gusti; Suhartono, Suhartono; Hidayat, Rahmat; Purnawan, Lesna; Sutomo, Sutomo
Jurnal Pengabdian kepada Masyarakat Nusantara Vol. 6 No. 3 (2025): Edisi Juli - September
Publisher : Lembaga Dongan Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55338/jpkmn.v6i3.6107

Abstract

Perkembangan teknologi informasi, khususnya media sosial, membawa dampak signifikan terhadap pola interaksi sosial remaja sekaligus menimbulkan tantangan berupa penyebaran hoaks dan perilaku kenakalan digital. Rendahnya literasi media sosial di kalangan siswa SMA meningkatkan kerentanan terhadap informasi tidak terverifikasi yang berpotensi memengaruhi pola pikir dan perilaku sosial. Penelitian pengabdian masyarakat ini bertujuan meningkatkan literasi media sosial siswa SMAN 27 Kabupaten Tangerang dengan fokus pada kemampuan identifikasi, verifikasi, dan sikap kritis terhadap informasi di media sosial. Metode yang digunakan adalah penyuluhan partisipatif dengan 100 peserta, serta kolaborasi dengan aparat kepolisian untuk edukasi aspek hukum penggunaan media sosial. Materi meliputi definisi literasi media sosial, identifikasi hoaks, dampak penyebaran informasi palsu, dan etika bermedia sosial. Hasil menunjukkan peningkatan pemahaman dan kesadaran kritis siswa dalam memverifikasi informasi serta sikap bertanggung jawab dalam bermedia sosial. Keterlibatan aparat kepolisian memberikan wawasan tambahan terkait aspek hukum dan konsekuensi penyebaran hoaks. Simpulan menegaskan efektivitas penyuluhan dalam membangun literasi media sosial yang komprehensif guna mendukung pembentukan generasi muda yang cerdas, kritis, dan bertanggung jawab dalam penggunaan teknologi digital.
Influencing Buying Decisions Through Guerilla And Experiential Marketing: Mediating And Moderating Effects Siahaan, Febri Sari; Rismanto, Caesar; Purnawan, Lesna; Restika, Dea; Syamsul, Albab
JURNAL MANAJEMEN DAN BISNIS Vol 4 No 1 (2025): Edisi Mei 2025 - Agustus 2025
Publisher : Fakultas Ekonomi Universitas Tjut Nyak Dhien Medan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36490/jmdb.v4i1.1895

Abstract

Purpose - This study aims to analyze the impact of Guerilla Marketing and Experiential Marketing on consumer buying decisions, with Brand Awareness and Brand Trust as moderating variables. Novelty - This study integrates both Guerilla Marketing and Experiential Marketing strategies and explores the mediating and moderating roles within the context of consumer buying decisions. This approach differs from previous studies by providing a more comprehensive understanding of how these two marketing strategies influence buying decisions in the Indonesian creative industry sector. Method - This study uses a quantitative approach with a survey method to examine the effects of guerrilla marketing and experiential marketing on buying decisions, with purchase intention as a mediating variable and brand awareness and brand trust as moderating variables. A sample of 200 consumers of CV. Giribelah Indah was selected using purposive sampling. Data were analyzed using Structural Equation Modeling (SEM) to test direct, mediating, and moderating relationships among variables. Findings - The results show that both Guerilla Marketing and Experiential Marketing have a positive and significant effect on buying decisions. Brand Awareness and Brand Trust strengthen the relationship between marketing strategies and consumer behavior. Purchase intention also plays a significant role in the decision-making process. Limitations and Implications - This study is limited to the creative industry sector, specifically CV. Giribelah Indah, so the findings may not be generalized to other sectors. The implications of this study provide practical insights for marketers to optimize Guerilla Marketing and Experiential Marketing strategies.
The Influence of Product Quality on Purchasing Decisions Mediated by Brand Trust for Injection Products At CV Surya Fajar Multitama Khodijah; Sari Siahaan, Febri; Rasyiddin, Ahmad
Ilmu Ekonomi Manajemen dan Akuntansi Vol. 6 No. 1 (2025): Jurnal Ilmu Ekonomi Manajemen dan Akuntansi
Publisher : Universitas Mohammad Husni Thamrin

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37012/ileka.v6i1.2842

Abstract

This study aims to analyze the effect of product quality on purchase decisions with brand trust as a mediating variable for injection products at CV Surya Fajar Multitama. The background of this research is based on the importance of product quality as one of the main factors in building trust in a brand, which in turn can encourage consumers to make purchases. In an era of increasingly intense business competition, companies are required to maintain consistent quality to create a brand image that is reliable and trustworthy. This research employs a quantitative approach with data analysis conducted using the Structural Equation Modeling (SEM) method based on SmartPLS. The sample consisted of 97 respondents, who were consumers of CV Surya Fajar Multitama, selected through purposive sampling. The data collection instrument was a questionnaire consisting of items measuring product quality, brand trust, and purchase decision variables. The results of the study show that product quality has a positive and significant effect on brand trust, with a coefficient value of 0.718 and a p-value of 0.000, indicating that the better the product quality perceived by consumers, the higher their trust in the brand. In addition, product quality was also found to have a direct influence on purchase decisions, with a coefficient of 0.460 and a p-value of 0.000, suggesting that consumers’ perception of product quality plays an important role in driving their purchasing decisions. Furthermore, brand trust was found to have a significant effect on purchase decisions, with a coefficient of 0.385 and a p-value of 0.000, indicating that consumers’ trust in a brand strengthens their confidence in making purchases. The indirect effect of product quality on purchase decisions through brand trust was also significant, with a coefficient value of 0.276 and a p-value of 0.000, showing that brand trust acts as a partial mediator in this relationship. These findings highlight the importance of continuously maintaining product quality to build brand trust and strengthen consumers’ purchasing decisions.
Co-Authors Ahmad Rasyiddin Ahmad Rasyiddin Ahmad Rasyiddin Ahmad Rifai Ahmad Yudha Perdana Ainil Mardiah Amanda Sona Priscillia Amanda Sona Priscillia Amat Suroso Amelia Sholikhaq Ananda Rinjani Faatihah Andrian Haro Angga Saputra Anis Kharismawati Anita Bawaiqki Wandanaya Aprilia Rohmana Arif Nur Suryo Hadi Ayi Krisnha W.A.N Ayi Krisnha, W.A.N Azis, Nur Azmi Khalidah Prasmana Bayu Samudra Beryansyah, Beryansyah Budi Akhmad Tarigan Caesar Rismanto Caesar Rismanto Caesar Rismanto Dadah muliansyah Dadang Abdullah Daffa Daffa Dedianto Turnip Devika Nur Fadlin Dewi Husnul Mutmainnah Dewi Nur Hapijah Dewi Purwati Dharma, Budi Diksi Metris Diksi Metris Dimas Hafizah Abimanyu Dwi Maylani Pertiwi Eka cipta cendikia Naufal Etty Zuliawati Zed Etty Zuliawati Zed Eva Monika Eva Rostiana Hari Setia Putra Hasan, Raden Hilda Yuliastuti Hilman Fariz Alfaridzi Ibrahim Tri Nugroho Ibrahim Tri Nugroho Ignatius Joko Dewanto Ilham Arief Ima Arsyinda Indra Bakti Indra Setiawan Indri Amelia Putri Indriani Puji Astuti Intan Oktaviani Irawan Irdiana, Sukma Irma M. Nawangwulan Irwanda Ferliana Maharani Joko Ariawan Kade Birawan, I Gusti Khansa Rayyani Aulia Khodijah La Mema Parandy Lesna Purnawan Lesna Purnawan Lilik Suryaningsih Lintar Huzein Rumasoreng Mahrizal Maman Sulaeman Metris, Diksi Muanah Muanah Muarief, Fahrurozi Muhamad Fauzi Muhamad Irwansyah Ramadani Muhamad Syahrul Romdoni Muhamad Syawaludin Haris Muhammad Febrianto Muhammad Septyo Ajie Prihantoro Muhammad Yusuf Muhammad Yusuf Mulina, Rury Nihayah Nihayah Nining Yurista Prawitasari, S.H.,M.H. Novi Irwansyah Nugroho, Ibrahim Tri Nuhfendi Nuhfendi Nurhayaty, Ety Priscillia, Amanda Sona Purnawan, Lesna Rachman Hakim Raden Hasan Rahma Miftahul Jannah Rahmat Hidayat Rajendra Gading Pramudya Rasyiddin, Ahmad Rayyani Aulia, Khansa Restika, Dea Rinjani Faatihah, Ananda Rismanto, Caesar Riya Fitriyani Rofik Priyanto Rosyidin Erlangga Rury Mulina Rury Mulina Ryu Anggada Sabelita Ayu Wulandari Samuel PD Anantadjaya Santi Rahmawati Semuel, Semuel Seniorita Sesri Sellina Sesri Sellina Setyo Ferry Wibowo Silfatun Salsanabila Siti Munawaroh Siti Muslyhah Sofyan Oktavian Tubagus Sonya Trikandi Sonya Trikandi Sonya Trikandi Sonya Trikandi Suherdi Maulana Suherdi Maulana Susilowati Susilowati Sutomo Sutomo Sutomo Sutomo Syamsul, Albab Syarifuddin Syarifuddin Trikandi, Sonya Ulfah Ulfah Ulfah Ulfah Ulvia Bilqis Salsabila Usep Suhud W. A. N, Ayi Krisnha Wardah Aliyah Wulandari Wulandari Yudhi Esa Saputra Yunita Nur Afni Zaskia Putri Zelinda Syaifa Putri Zulfa Zakiatul Hidayah