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Setiawan
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Journal : Melek IT: Information Technology Journal

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PENGELOLAAN KUALITAS LAYANAN PERGURUAN TINGGI MELALUI RANCANG BANGUN PROTOTiPE VISITOR MANAGEMENT SYSTEM BERBASIS WEB Purwanto, Yuli; Setiawan; Nurahman; Bambang Priambodo; Adisusilo, Anang Kukuh
Melek IT : Information Technology Journal Vol. 10 No. 1 (2024): Melek IT: Information Technology Journal
Publisher : Informatics Department-Universitas Wijaya Kusuma Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30742/melekitjournal.v10i1.290

Abstract

The concept of guest service in higher education includes various aspects aimed at welcoming, providing information, and ensuring comfort for guests who come to campus. Generally, university guest registration services are still manual, through direct visits, telephone calls, emails, or letters. Manual recording uses conventional paper logs or guest books, so it takes longer and is inefficient in archiving. In addition, security problems are caused by the lack of activities to verify the identity of each visitor. This research aims to improve the quality of service in higher education by developing a web-based visitor or guest management system (Visitor Management System). This system is designed to manage visits to the campus environment efficiently and effectively. The development method used is a prototype design-build approach. This system is expected to help monitor and control visitor traffic, facilitate the registration process, and provide accurate and timely information to visitors. Thus, this web-based visitor management system can significantly improve service quality management in higher education. The object of this research is the Directorate of Education at one of the state universities in Surabaya. The research method starts with problem identification, system design, program code design, and system testing. System requirements analysis analyses service needs, constraints, and system objectives through interviews, literature studies, and field observations. This research results in the availability of a WEB-based Visitor Management System with several user functions where each user can enter data on an online form to request to be a guest.
Co-Authors AA Sudharmawan, AA Abdul Munir Mulkhan Abdurrahman, Al-Chaidar Abdusyakur , Muhammad Zulfan Achmad Munif Agus Suyanto Agusalim Masulili Aida Fitria Rafiah Ainun Mardhiyah, Ainun Aldy Khusairi, Mhd Alfanan , Azir Alvin, Mhd Amna Emda Anang Kukuh Adisusilo Anggraeni , Sri Ani Intiyati Apriani Ardiansa Arianto, Sofyan Asih Fatriansari Athaya Rahma Dewi Badriyah Bagus Mulya Ramdani Bakri Bambang Hermanto Bambang Priambodo Binti Yunariyah, Binti Cahyani, Eka Maulidya Chusnur Rahmi Dadang Purnama Darwani Dea Mega Arini Dedi Pahrul Dewanti, Yopy Ratna Dewi Elizadiani Suza Dewi Rury Arindari Dhea Waroca Dinanti, Devinna Anugrah Dindin M.Z.M. Edy Sambodja Elisabet , Elys Erlidawati Ervi Husni, Ervi Evi Pratami Fani Rida Wanti Febriyanti Ferry Kriswandana Ginarsih, Yuni Hadi Suryono Hendi Rohendi Hermiyanti, Pratiwi Herry Syafrial Hj. Haryati Ida Ayu Suci Iis Kartini Imam Fadhilah, Fathur Inawati Indra Setiawan Ismail Astar Istanto, Wisnu Iva Rustanti Eri Wardojo Jaenudin Akhmad Kamiliya Khaerunisa Kasiati, Klanting Kasirul Fadli Khambali, Khambali Khoirun Nisa Kusnaedy , Nirmala Putri LATIFAH Lela aini Lenny Astuti Luluk Widarti, Luluk Lutfiany, Melly Triska M. Adi Saepul Bahri Mamik Marissa Tasya Mawaddah, Aisyah Nuril Meutia Miranina, Zainu Salma Moh. Hauzan Ariq Mahdi Moh. Safii MUHAMAD SHOLEH Muhammad Firdaus, Rifqi Muhammad Tribuana, Fizar Mujayanto Mulya, Adelse Prima Nena Puspita Sari Ngadino, Ngadino Nisari Rosdewi , Naomi Nisfatul Laela Nurahman Nurhayati Nuriman Nuriman, Nuriman Nursiswati Oktavia Putri Handayani Prinda Novita Pujiati Purwono Putinah Putinah Putri Arida Ipmawati, Putri Arida Putri Firda Wahyuni Putri Putri, Putri Firda Wahyuni Qolbi, Satria Kharimul Rachmaniyah Rahmalia Afriyani Rasmita, Dina Rihadatul Aisy Rijanto Rini Suryani Robert Rizki Yono Rochmi Widayanti Rokhmalia, Fitri Rosalina Yuliana Ayen RR. Ella Evrita Hestiandari Sari, Ernita Sari, Ira Rahayu Tiyar Sembiring, Rinawati Setyaningati, Anjar Pra Sherly Oktarianti Shinta Maharani Sri Mulia Sari Sri Muliasari SRI RAHAYU Suharnas, Edwar Sukesi . Suliasih Sulistyowati, Dwi Wahyu Wulan Sumaningsih, Rahayu Sundari Suprijanani Supriyati Suriansyah Susbiyantoro, Susbiyantoro Susilo, Priyo Suwarto Suwarto Syafrial, Herry Titi Maharrani Tri Ngudi Wiyatno Triana, Wahyuningsih Tripuspitorini, Fifi Afiyanti Ubaedillah uryono, Hadi Utami, Rahayu Tri Wahyu Gunawan Wee, Ts. Seow Ta Widyastuti, Dwi Utari Windi, Yohanes Kambaru Wisnu, Nurwening Tyas Yeni Agustin Yopy Ratna Dewanti Yuli Purwanto, Yuli Yusnaini Zainuddin Iba Zamah Sari Zulfiana2 Zurina Muchlis, Rita