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Analisis Implementasi Kebijakan Pemberdayaan UMKM Kerajinan dan Ekonomi Kreatif dengan Pendekatan Model Collaborative Governance Berbasis Pentahelix di Provinsi Gorontalo Rachman, Ellys; Van Gobel, Lisda; Antu, Yahya
Jurnal Ilmiah Administrasi Publik Vol. 12 No. 1 (2026): Jurnal Ilmiah Administrasi Publik (JIAP)
Publisher : Badan Penerbitan Jurnal (BPJ) FIA-UB

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jiap.2026.012.01.10

Abstract

Penelitian ini bertujuan untuk menganalisis implementasi kebijakan pemberdayaan Usaha Mikro, Kecil, dan Menengah (UMKM) kerajinan tangan dan ekonomi kreatif di Provinsi Gorontalo melalui pendekatan Collaborative Governance berbasis Pentahelix. Data diperoleh dari observasi lapangan, wawancara, serta dokumentasi kebijakan pemerintah daerah dan laporan instansi terkait. Hasil penelitian menunjukkan bahwa jumlah UMKM meningkat signifikan dari 82.732 unit pada 2024 menjadi 118.826 unit pada 2025. Produk unggulan seperti sulaman Karawo, anyaman rotan, dan kuliner khas Gorontalo telah berkontribusi pada pertumbuhan ekonomi daerah sekaligus pelestarian budaya. Namun, tantangan utama masih mencakup keterbatasan akses modal, literasi digital rendah, serta program pemberdayaan yang belum berkelanjutan. Evaluasi Collaborative Governance menunjukkan bahwa kolaborasi antaraktor pemerintah, akademisi, pelaku usaha, masyarakat, dan media sudah berjalan, tetapi belum sepenuhnya efektif. Rekomendasi penelitian menekankan perlunya penguatan literasi digital, akses pembiayaan inklusif, serta monitoring lintas aktor yang konsisten untuk memperkuat daya saing UMKM di Gorontalo.
Service Quality of Tax Consultant Services at Blessing Consultant Office Gorontalo Tresya Anggraini Sapii; Lisda Van Gobel; Yahya Antu
Jurnal ISO: Jurnal Ilmu Sosial, Politik dan Humaniora Vol. 4 No. 1 (2024): June
Publisher : Penerbit Jurnal Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53697/iso.v4i1.1757

Abstract

This study aims to determine the description of the quality of tax consultant services at the Gorontalo Blessing Consultant Office. This type of research is descriptive qualitative approach. Data collection techniques are done through interviews with a number of informants, observation and documentation. The research focus consists of employee capabilities, data reliability, and employee response. The results showed that: 1) The ability of employees of the Gorontalo Blessing Consultant Office in providing services, namely in tax reporting and preparing client financial reports, is still less competent because of the 4 (four) employees in the Blessing Consultant Office, only 1 (one) person has an accounting education background, while the other 3 (three) people have a background in public administration, management and education. 2) The reliability of data reported by Blessing Konsultan Gorontalo employees is still inaccurate, because every year clients will get a letter from the tax office due to problems with client tax reporting. 3) The response of Blessing Konsultan Gorontalo employees in handling complaints from clients related to problems in tax reporting and financial reports is still not good, this is because there are stillsome client problemsthat are usually not resolved immediately. 4) Overall, the quality of tax consultant services at the Gorontalo Blessing Consultant Office is seen from the ability of employees, data reliability and employee response are still not optimal. It is recommended that the overall services provided by Blessing Consultants Gorontalo still need to be further improved to minimize the problems faced by clients.
Performance Of Village Officials In Administrative Services In Kajulangko Village, Ampana Tete Sub-District,Entojo Una-Una District, Central Sulawesi Province Sofyaningsih Muhlis Hasan; Lisda Van Gobel; Lutfia Bakari
Jurnal ISO: Jurnal Ilmu Sosial, Politik dan Humaniora Vol. 4 No. 1 (2024): June
Publisher : Penerbit Jurnal Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53697/iso.v4i1.1758

Abstract

This study aims to determine the Performance of Village Officials in Administrative Services in Kajulangko Village, Ampana Tete District, Tojo Una-Una Regency, Central Sulawesi Province. This research method uses descriptive qualitative research. The data collection techniques used are observation, interview, and documentation techniques. In accordance with the type of research used is qualitative analysis techniques. The results of the research are in the form of the results of interviews conducted with research informants, related to the sub-focus used to be able to know the Performance of Village Officials in Administrative Services in Kajulangko Village, Ampana Tete District, Tojo Una-una Regency. The sub-focuses used are Responsiveness, Justice and Certainty of time. Based on data collection through in-depth interviews, observation, and documentation, each sub-focus is described as follows. Based on the overall interview results above, it can be concluded that the responsiveness of the performance of village officials in providing administrative services is not yet optimal. Based on the results of the interviews, it can be concluded that the performance of village officials in providing administrative services cannot be said to be optimal and in accordance with applicable standards of justice because there are differences in the treatment of individuals from various social and economic backgrounds although there are efforts to achieve equitable justice, there are still many challenges and obstacles that must be overcome. Based on the overall results of the interviews above, it can be concluded that the certainty of the performance of village officials in providing administrative services is not optimal.
Innovating Regional Revenue Enhancement through Health Service Levies at the Gorontalo Provincial Health Laboratory Tahir, Hartati; Rachman, Ellys; Van Gobel, Lisda; Malini Ganapathy
Solo International Collaboration and Publication of Social Sciences and Humanities Vol. 3 No. 03 (2025): Solo International Collaboration and Publication of Social Sciences and Humani
Publisher : Walidem Institute and Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61455/sicopus.v3i03.428

Abstract

Objective: This study aims to analyze the contribution of the Regional Health Laboratory (Labkesda) of Gorontalo Province in increasing Regional Original Revenue (ROR) through service innovation and better management. Theoretical framework: The theoretical framework used includes public service innovation, communication in promotion, and management of resources, facilities, and budgets that affect the performance of Labkesda. Literature review: A literature review examines the role of ROR in regional funding and the challenges faced in increasing its contribution through the health sector. Methods: The method used is qualitative descriptive with data collection through observation, interviews, and documentation. Results: The results of the study show that despite several service innovations such as home care and telephone consultation, Labkesda's contribution to ROR is still limited. Socialization strategies through social media and cooperation between agencies are also not effective because communication tends to be one-way. The main obstacles include limited human resources, infrastructure, budget, and competition with private laboratories. Implications: strengthening service innovation, more creative promotion, and improvements in management to increase Labkesda's contribution to ROR, as well as strengthening its role as a modern and competitive health service provider. Novelty: This research also offers new insights into the gap between the concept of public service innovation and its implementation in the field, as well as provides an overview of the factors that hinder the optimal contribution of Labkesda to ROR.
Studi Pendataan dan Identifikasi Kekumuhan di Kelurahan Bugis dalam Rangka Pengembangan Permukiman Layak Huni Lisda Van Gobel; Mohammad Imran
Jurnal Pengabdian Masyarakat Bhinneka Vol. 4 No. 4 (2026): Juli
Publisher : Bhinneka Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58266/jpmb.v4i4.1289

Abstract

Pengabdian ini bertujuan untuk menyajikan hasil pendataan dan identifikasi kekumuhan di Kelurahan Bugis sebagai dasar pengembangan permukiman layak huni. Metode yang digunakan yakni deskriptif kualitatif. data menunjukkan bahwa kawasan kumuh tersebar pada 6 RT dan 6 RW dengan luas 16,16 Ha, bertipologi tepian air dan dataran rendah, serta mencakup 353 rumah yang teridentifikasi sebagai rumah kumuh. Identifikasi masalah menegaskan persoalan utama pada kepadatan bangunan, jalan lingkungan, drainase, sanitasi, air bersih, dan pengelolaan sampah. Skor enam komponen kekumuhan mencapai 19 yang menunjukkan kategori kumuh sedang. Forum partisipatif juga menempatkan drainase, MCK umum, dan air bersih sebagai isu prioritas. Pendataan terintegrasi, verifikasi lapangan, dan pelibatan warga menjadi prasyarat penting bagi pengembangan permukiman yang lebih layak dan berkelanjutan.
Co-Authors Abdullah, Nurlaelasari Abdullah, Syaifudin Abdulwais Mahmud Adam, Mohamad Putra Adelia Adelia Hasu Adi Wijayanto Agus Pariono Airmas, Suwandi Aisafira Nurul Fitra Husain Akili, Santi Al-Hadar, Sofyan Alamri, Moh. Rafli Alfiah Dunggio Alhadar, Sofyan Ali, Sukirman H Amir, Rahman Andi Taufan Hujudji, Ikram Ansar Sahabi Antu, Yahya Arfan Mojo Ari Kartiko, Ari Arman Aligi Azhar, Syamsul Bagou, Usan Bakari , Luthfia Bakari, Lutfia Bakari, Luthfia Bakona, Rahmawati Bidjuni, Abdul Mamat Botutihe, Nandra Audila D. Buange, Sri Pesriani Dali, Iskandar Djaba, Misbahudin Dunggio, Nelsin Dunggio, Titin Ellys Rachman Elnino Husain Mohi Ente, Rusni Fauzan Alfathy Feriska, Lisa Festiana Lasena Fitriah S. Akase Gintulangi, Sabriana Gintulangi, Sabriana Oktaviana Gobel, Rici Grace Oktovina Maskikit Guntur Arie Wibowo H.Rukiya Nggilu Haltin Bolota Hamdata, Fitry Hanafi, Andri Haris Hunta HARIYANTI Hasan, Kurniadi K Hasan, Kurniadi K. Hasan, Sofyaningsih Muhlis Hi. Ali, Sukirman Hi. Syarta, Ahmada Akmal Hunta, Haris I Kadek Satria Arsana I Kadek Satria Arsana Arsana Igirisa, Siti Choirunnisa Iin Laki Ikram Andi Taufan Hurudji Imam Mashudi, Imam Imran, Mohammad Indah, Nurmala Suci Indar Dwi Amelia Sidiki Irma Dumbela Isa Pakaya, Cindriyani Isnayati Laleno Jusrin Kadir Jusrin Kadir Kadir, Jusrin Kadir, Laksmyn Karmila Hasan Kasmat Rivai, Sutrisno Kasmudin H. Sabi Katili, Andi Yusuf Koton , Yosef P. Kurniadi K. Hasan Laila Yusuf Laksmyn Kadir Lindawaty Arbie Luma, Sutrisno Lutfia Bakari Lutfia Bakari Luthfia Bakari Maemunah Maemunah Malini Ganapathy Mapiasse, Zeliana Amirudin Masayu Anastasya H. Pikoli Masrifa Wengkeng Maya Lamusu Meity Tombinawa Minarti Dunggio Minggus Harun Misbahudin Djaba Moh. Abubakar Talalu Mohamad Putra Adam Mohamad Syukur Adam Mohammad Imran Mokodongan, Regi Muchlis Hullah Muhamad, Adelina Fiolita Nanda Saputra Nggilu , Rukiah Nggilu, Rukiah Nggilu, Rukiyah Non Endey Noni Pricilia Van Gobel Nur Fadila Bahmid Nur Izatul Jannah Hulopi Nuriyanti S Nani Nurlaila Stion Nurlailah Abdullah Nurman Utina Nur’ain Utina Nusi, Caayu Nusu, Fadlia Nusu, Olgha Olan Harun Olgha S Nusu Paneo, Indrawati Pano, Sahrin S. Pariono , Agus Pariono, Agus Pudul, Nursia Putri Haluti Putri labara, Dhea sabrina Rachman, Ayu Anastasya Rachman, Ellys Rachman, Fajerin Racman , Ellys rahim, muhtar Rahmad Dandi Tuadingo Rahman Amir Rahman, Suwartin Rahmat Ismail Datau Rahmawati Rahman Rambulangi, Stenly Manuel Ramis Kasim Ramli Mahmud Rasid Botuwa Rina Kohongia Risman Hasan Rivalya Malanua, Salsa Bila Rukiah Nggilu Rusli Mahadi Rusni Ente Rusni Ente Rusni Ente S. Nusu, Olga Sabriana Octaviana Gintulangi Sabriana Oktaviana Gintulangi Sabriana Oktaviana Gintulangi Sahi, Yayan Salma Hulinggi Samangka, Ikdar W. Sandi Nurman Saputra Sapii, Tresya Anggraini Saputra, Muh. Wahyu Sarwin ishak Sidiki, Sandrina Siti Chairunnisa Igirisa Sofyan Alhadar Sofyan Alhdar Sofyaningsih Muhlis Hasan Sri Dewi Van Gobel Stevani Priatno, Ilvana Sulfa Muda Suma, Rahmawati Sumanti Maku Supri Tahir, Hartati Talalu, Moh Abubakar Talalu, Moh. Abubakar Tambingon, Adiel Islamyathi Nathanya Krystan Tangguda, Kharisma Tety Adam Tety Thalib Tety Thalib Thalib, Tety Toi, Adrian Tresya Anggraini Sapii Tri Kurniasih Tri Utami Khairunissa Palahuwata Udin Hamim Umar, Herlina Usman Kaharu Usman, Sudianto Usman, Wiranti Venny Lanti Wahyuningsih Atid Yahya Antu Yahya Antu Yahya Antu Yanti Mustafa Yosep P. Koton Yuliana Hasan Yusril Ihza Disastra Zulkifli Vebriadi Saleh