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All Journal J-MAS (Jurnal Manajemen dan Sains) JURNAL PENDIDIKAN TAMBUSAI Jurdimas (Jurnal Pengabdian Kepada Masyarakat) Royal Ensiklopedia of Journal Journal of Information System, Applied, Management, Accounting and Research Procuratio : Jurnal Ilmiah Manajemen Dinasti International Journal of Management Science Informatika Jurnal Ilmiah Manajemen Kesatuan Dinasti International Journal of Digital Business Management Dinasti International Journal of Economics, Finance & Accounting (DIJEFA) JURNAL MANAJEMEN AKUNTANSI (JUMSI) PRIMA : Portal Riset dan Inovasi Pengabdian Masyarakat Jurnal Ipteks Terapan : research of applied science and education Jurnal Ilmiah Manajemen dan Bisnis (JIMBI) Psyche 165 Journal Jurnal Pustaka Aktiva : Pusat Akses Kajian Akuntansi, Manajemen, Investasi, dan Valuta Journal of Computer Science and Information Systems (JCoInS) Journal of Student Development Information System (JoSDIS) Journal Of Science Education And Management Business Journal of Accounting and Finance Management (JAFM) Journal of Management Analytical and Solution Jurnal Manajemen Bisnis Kewirausahaan Jurnal Pijar : Studi Manajemen dan Bisnis Jurnal Mutiara Ilmu Akuntansi Digital Bisnis: Jurnal Publikasi Ilmu Manajemen Dan E-commerce Jurnal Pengabdian Masyarakat Bangsa Manajemen Kreatif Jurnal Journal of Management and Creative Business Jurnal Riset Manajemen Jurnal Riset Manajemen dan Ekonomi Maeswara: Jurnal Riset Ilmu Manajemen dan Kewirausahaan Lokawati: Jurnal Penelitian Manajemen dan Inovasi Riset Riset Ilmu Manajemen Bisnis dan Akuntansi Jurnal Ilmiah Ekonomi dan Manajemen JEBD Jurnal Pengabdian Sosial Journal of Innovative and Creativity Jurnal Inovasi Manajemen, Kewirausahaan, Bisnis dan Digital Jurnal Bisinis Digital Journal Of Management Analytical and Solution (JoMAS) Jurnal Penelitian Multidisiplin Bangsa Jurnal Ilmu Manajemen Dan Pendidikan Journal of Business Economics and Management Jurnal Pengabdian Kepada Masyarakat NAAFI: JURNAL ILMIAH MAHASISWA JURNAL TEKNOLOGI, KESEHATAN DAN ILMU SOSIAL Jurnal Riset dan Inovasi Manajemen
Charli, Chintya Ones
Fakultas Ekonomi Dan Bisnis UPI YPTK Padang
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Implementasi Organizational Citizenship Behaviour dan Kelelahan Emosional: Analisis Servant leadership dan Self Efficacy Karyawan Chintya Ones Charli; Rahmi
Psyche 165 Journal Vol. 16 (2023) No. 2
Publisher : Fakultas Psikologi, Universitas Putra Indonesia YPTK Padang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35134/jpsy165.v16i2.228

Abstract

In a job, there must be a lot of challenges faced by employees, both physically, emotionally, and other problems. This study aims to analyze the role of emotional exhaustion on Organizational Citizenship Behavior with leadership and self-efficacy as independent variables. The population in this study are private employees in the city of Padang. To determine the sample used the Maximum Likelihood Estimation which requires a sample size of 100-200 samples, the researcher will take a sample of 100-200 employees who work in private companies in the city of Padang. The technique used in this research is a survey method in the form of a questionnaire with a sample of private employees working in the city of Padang. The research design uses associative and data analysis techniques used are path analysis using the smartPLS application with regard to the results of the outer model and inner model. The results of this study indicate that there is no significant effect of the variable of Leadership on Emotional Exhaustion for employees who work in the city of Padang, then there is a significant effect of the variable of self-efficacy on Emotional Exhaustion for employees working in the city of Padang, then there is a significant effect of Leadership on Organizational Citizenship Behavior on employees who work in the city of Padang, then there is a significant influence of self-efficacy on Organizational Citizenship Behavior for employees who work in the city of Padang. There is no significant influence of leadership on Organizational Citizenship Behavior through emotional exhaustion. There is a significant effect of Self Efficacy on Organizational Citizenship Behavior through emotional exhaustion. This research model uses 4 (four) variables and applies the intervening concept.
EMPLOYEE PERFORMANCE AND WORK MOTIVATION MODELS: TRANSFORMATIONAL LEADERSHIP AND WORK ENVIRONMENT Chintya Ones Charli; Hapzi Ali
Jurnal Ipteks Terapan : research of applied science and education Vol. 17 No. 4 (2023): Jurnal Ipteks Terapan
Publisher : Lembaga Layanan Pendidikan Tinggi Wilayah X

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22216/jit.v17i4.2613

Abstract

This study aims to uncover the influence of transformational leadership and the work environment on employee performance with work motivation as an intervening variable. The research was conducted at PT Abisiat Raya. The study population is 90 employees who work at PT Abisiat Raya. This study uses a saturated sample technique where the total population is less than 100 people and will be taken from the entire population. The number of samples is taken as a whole. Structural equation modeling (SEM) with a partial least square (PLS) approach is applied as a data analysis method. The study's results revealed that transformational leadership affects work motivation but cannot affect employee performance. The work environment does not affect work motivation or employee performance. And work motivation is known to affect employee performance. And there is an indirect influence between transformational leadership on employee performance through work motivation as an intervening variable. This research provides input to PT Abisiat Raya to improve the performance of its employees by improving transformational leadership and the work environment without neglecting the importance of motivation work.
Meningkatkan Pelayanan dan Pengunaan Sosial Media sebagai Promosi Camping Ground Berbasis Syari’ah Nila Pratiwi; Chintya Ones Charli
Jurdimas (Jurnal Pengabdian Kepada Masyarakat) Royal Vol 7, No 2 (2024): April 2024
Publisher : STMIK Royal

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33330/jurdimas.v7i2.2984

Abstract

This service aims to improve services and use of social media as a sharia-based camping ground promotion in Twin Lakes, Solok Regency. The service method includes initial identification and analysis of the application of social media carried out by sharia-based camping ground managers on the Twin Lakes, preparation of improvement plans in accordance with the characteristics of sharia-based camping grounds through social media, training and assistance for camping ground business managers, as well as evaluation and monitoring to measure the impact of implementing improved services, social media as promotion, it is hoped that the management of the Twin Lakes sharia-based camping ground can improve services and optimize the use of social media. The results of this service can help managers increase interest in visiting, increase visitor attraction, increase promotion of sharia-based camping grounds. Feedback from managers will also be evaluated to assess the success of the service. It is hoped that through this service, Management can have a better understanding of the importance of improving service quality, optimizing effective and efficient social media in promoting sharia-based camping grounds. Apart from that, it is hoped that the management can make a positive contribution to economic growth in Alahan Panjang, Solok district.Keywords : camping ground; promotion; service; social mediaThis service aims to improve services and use of social media as a sharia-based camping ground promotion in Twin Lakes, Solok Regency. The service method includes initial identification and analysis of the application of social media carried out by sharia-based camping ground managers on the Twin Lakes, preparation of improvement plans in accordance with the characteristics of sharia-based camping grounds through social media, training and assistance for camping ground business managers, as well as evaluation and monitoring to measure the impact of implementing improved services, social media as promotion, it is hoped that the management of the Twin Lakes sharia-based camping ground can improve services and optimize the use of social media. The results of this service can help managers increase interest in visiting, increase visitor attraction, increase promotion of sharia-based camping grounds. Feedback from managers will also be evaluated to assess the success of the service. It is hoped that through this service, Management can have a better understanding of the importance of improving service quality, optimizing effective and efficient social media in promoting sharia-based camping grounds. Apart from that, it is hoped that the management can make a positive contribution to economic growth in Alahan Panjang, Solok district. Keywords: camping ground; promotion; service; social media
Pengaruh Pelatihan Dan Kompensasi Terhadap Kinerja Karyawan Melalui Komitmen Organisasi Sebagai Variabel Intervening Pada Grand Citra Swalayan Kota Padang Chintya Ones Charli; Azizah Putri Maulini; Ohca Marcita; Tri Shalbi Mardinata; Wendri Ramadhan
Jurnal Ekonomi dan Bisnis Digital Vol. 1 No. 4 (2024): April - Juni
Publisher : CV. ITTC INDONESIA

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Dalam rangka mengurangi biaya operasional Grand Citra Swalayan Kota Padang menerapkan kebijakan efisiensi biaya yang sangat ketat. Kebijakan ini berdampak kepada seluruh mata anggaran perusahaan seperti promosi, pelatihan, kompensasi (diluar gaji pokok), entertaint, perjalanan dinas, overhead cost dan biaya operasional lainnya. Akibat dari mata anggaran yang dilakukan efisiensi tersebut, terdapat anggaran terkait SDM yakni pelatihan dan kompensasi. Sebagai dampak efisiensi pada pelatihan dan kompensasi tersebut tampak terlihat perubahan komitmen pada diri karyawan khususnya pada Grand Citra seperti menurunnya tingkat absensi dari 98% menjadi 93%, dan sudah ada 6 orang karyawan yang mengundurkan diri karena mendapatkan pekerjaan yang lebih baik. Penelitian ini dilakukan pada karyawan Grand Citra Swalayan Kota Padang berjumlah 100 orang (seluruh populasi dijadikan sampel). Penelitian ini dilaksanakan pada Bulan Juni 2024. Data dalam penelitian ini terdiri dari data primer dan data sekunder. Untuk mendapatkan data kuantitatif dari tanggapan responden, menggunakan Skala Likert. Rancangan pengujian hipotesis dalam penelitian ini menggunakan Path Analysis untuk menguji pengaruh langsung, untuk menguji pengaruh tidak langsung menggunakan alat uji Sobel Test. Variabel dependen dalam penelitian ini adalah kinerja karyawan (Y), variabel independen dalam penelitian ini adalah pelatihan (X1) dan kompensasi (X2), serta komitmen organisasi sebagai variabel intervening (Z). Hasil penelitian menunjukkan bahwa pelatihan, kompensasi dan komitmen organisasi memiliki pengaruh positif dan signifikan terhadap kinerja karyawan, begitu juga dengan pengaruh tidak langsung dari pelatihan dan kompensasi melalui komitmen organisasi memiliki pengaruh positif dan signifikan terhadap kinerja karyawan.
Pemecah Masalah Dan Pengambilan Keputusan Pada J&E Express Tanasira Chintya Ones Charli; Tiara; Rani Sarmila Putri; Wilya Saric
Jurnal Ekonomi dan Bisnis Digital Vol. 2 No. 1 (2024): Juli - September
Publisher : CV. ITTC INDONESIA

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Currently, the development of the delivery service industry is progressing quite rapidly. The era of globalization requires humans to have high mobility. Since the start of the free market in Indonesia, the flow of trade in goods or services has become unlimited. The need for goods delivery services is increasing to meet people's needs. The existence of goods delivery service providers has a strategic role in improving the performance of the flow of goods to and from a region. The main role of goods delivery service providers is as a means of transporting goods, both over short distances (inside the city) and long distances (outside the city). The quality of goods delivery services provided is closely related to customer satisfaction. The better the quality of the goods delivery service, the higher the satisfaction felt by customers, so that it gives encouragement to customers to establish strong ties with the company. One of the challenges facing competition between goods delivery service providers is getting tighter due to the emergence of Ecommerce along with the addition of new goods delivery service providers. So in facing business competition, companies must be more competitive and provide the best services, to achieve customer satisfaction which is an important factor for creating loyalty.
Kinerja Pegawai Melalui Kompetensi Kerja Pada Pegawai Puskesmas Kambang Kabupaten Pesisir Chintya Ones Charli; Dina Novira; Fadila Nanda Putri; Nesha Maharani
Jurnal Ekonomi dan Bisnis Digital Vol. 2 No. 1 (2024): Juli - September
Publisher : CV. ITTC INDONESIA

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This research aims to examine the influence of work experience and training on employee performance with work competency as an intervening variable using primary data obtained by distributing questionnaires to 55 employees as respondents, namely employees of the Kambang Health Center, Pesisir Selatan Regency. In this research, Structrual Equation Modeling (SEM) analysis tools were used using Partial Least Square (PLS). The results of the research show that there is a positive and significant influence of work experience on work competency, there is a positive and not significant influence of training on job competency, there is a positive and not significant influence of work experience on employee performance, there is a positive and significant influence of training on employee performance, there is an influence There is a positive and significant influence of Job Competency on Employee Performance. There is a positive and significant influence of Work Experience on Employee Performance through Job Competency. There is a positive and insignificant influence of Training on Employee Performance through Job Competency.
Pengaruh Kualitas Pelayanan dan Harga Terhadap Kualitas Produk dengan Kepuasan Pelanggan Sebagai Variabel Intervening pada Budiman Rian Safitri; Chintya Ones Charli; Sri Meliana; Bhadra Ananda Detria
JURNAL RISET MANAJEMEN (JURMA) Vol 2 No 2 (2024): June : Jurnal Riset Manajemen
Publisher : Institut Teknologi dan Bisnis (ITB) Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54066/jurma.v2i2.1967

Abstract

The purpose of this study was to analyze the effect of service quality and price on product quality with customer satisfaction as an interevening variable with a sample of 50 in Budiman, Padang City, West Sumatra. This type of research is explanatory research. The method used for data collection uses questionnaire surveys given to respondents. Smart PLS analysis method.
Pengaruh Gaya Kepemipinan dan Kesejahteraan Karyawan terhadap Kinerja Karyawan dengan Kepuasan Kerja sebagai Variabel Intervening pada PT. Kilang Lima Gunung Lubuk Begalung Padang Josep Parulian Pakpahan; Vicky Brama Kumbara; Chintya Ones Charli
JURNAL RISET MANAJEMEN DAN EKONOMI (JRIME) Vol. 2 No. 2 (2024): APRIL: JURNAL RISET MANAJEMEN DAN EKONOMI
Publisher : Institut Teknologi dan Bisnis (ITB) Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54066/jrime-itb.v2i2.1627

Abstract

Many factors influence employee performance, including leadership style, employee welfare, and job satisfaction. At PT Kilang Lima Gunung Lubuk Begalung Padang, there is a decrease in employee performance among most employees, as seen from the company's production level that does not meet the company's target. This study aims to analyze the influence of leadership style and employee welfare on employee performance with job satisfaction as an intervening variable at PT Kilang Lima Gunung Lubuk Begalung Padang. This study uses a quantitative research method that explores the influence between independent variables and dependent variables. The research data is collected through a survey questionnaire from 105 respondents and tested using Smart PLS (Partial Least Square). The results show that leadership style and employee welfare have a significant impact on job satisfaction and employee performance. As a recommendation, this study suggests that the company should focus on improving employee welfare and leadership style to enhance job satisfaction and employee performance.
Determinasi Kinerja Karyawan Dan Organizational Citizenship Behavior: Analisis Motivasi Kerja Dan Kepemimpinan (Studi Kasus pada Karyawan Swasta di Kota Padang) Charli, Chintya Ones; Sopali, Mardhatila Fitri
Jurnal Ilmiah Manajemen dan Bisnis (JIMBI) Vol 4, No 2 (2023): Jurnal Ilmiah Manajemen dan Bisnis (JIMBI) - DESEMBER
Publisher : Universitas Medan Area

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31289/jimbi.v4i2.3084

Abstract

This research is aimed at revealing the influence of Work Motivation and Leadership on Employee Performance through Organizational Citizenship Behavior as an Intervening variable. The research was carried out at the Padang City Tourism Office. The research population was 235 employees who worked at the Padang City Tourism Office, both civil servants and honorary employees. Furthermore, 235 employees became the research sample which was taken proportionally and randomly using the proportional random sampling technique. Structural equation modeling (SEM) with a partial least squares (PLS) approach was applied as a data analysis method. The research results revealed that Work Motivation, Leadership did not have a positive and insignificant effect on Organizational Citizenship Behavior, then Work Motivation, Leadership and Organizational Citizenship Behavior had a positive and significant effect on Employee Performance, then there was an influence of Work Motivation on Employee Performance through Organizational Citizenship Behavior. And it is not proven that there is an influence of Leadership on Employee Performance through Organizational Citizenship Behavior.
Pengaruh Work Overload Dan Stress Kerja Terhadap Kinerja Karyawan Dengan Kompensasi Sebagai Variabel Intervening Pada PT Teluk Luas Charli, Chintya Ones; Mahzum, Muhammad
Journal of Computer Science and Information System(JCoInS) Vol 5, No 3: JCOINS | 2024
Publisher : Universitas Labuhanbatu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36987/jcoins.v5i3.6143

Abstract

This research aims to determine the effect of work overload and work stress on employee performance with compensation as an intervening variable at PT Teluk Luas. The approach to this research is quantitative research using saturated samples. Data was obtained using a survey method with a total of 39 respondents who worked at PT Teluk Luas. The analysis used is SEM-PLS which consists of an outer model, inner model and hypothesis testing using Smart-PLS software. The results of this research show that there is an influence of work overload on compensation. There is an influence of compensation on employee performance. There is no influence of work stress on employee performance and compensation. Furthermore, there is the influence of work overload through compensation on employee performance. And there is no influence of work stress on employee performance through compensation at PT Leluk Luas. Excess workload is not a problem for employees at PT Teluk Luas to improve their performance if they receive compensation that is commensurate with the load they have been given.
Co-Authors A Ide Triyosa Addina Hayati Akilie Ade, Frihapma Semita Adevka Rusada Adriani, Yosi Afuan, Muhammad Agam Mei Yudha Ahli, Juan Amalul Ai Elis Karlinda Ainil Husna Chan Ainul Qodri Aliya Tsabita Aminuyati Ananta, Cantika Angela Angela Angeli Tri Natalia Anggraini, Tara Inggit Annisa Fitri, Annisa Aprilia, Fani Dwi Aprilia, Nisa Aprilinda Putri Rieyani Ariyanto M Ariyanto Masnum Arnestesya Mayangsari Arya Garin Nugraha Azizah Putri Maulini Azizi, Putri Bhadra Ananda Detria Bintang Satria Bahri Brilian, Bram Bintang Budi Hartoyo Budi Hartoyo Budi Hartoyo Bunda, Chikha Rizki Cintia, Fitri Delvi Rosalina Desi Permata Sari Dian Rista Dina Novira Dinda Elpio Nita Dinda, Nurul Aulia Dira Fathimah Zahara Dori Mittra Candana Elpio Nita, Dinda Emil Salim Fadila Nanda Putri Fadrian, Rahul Fani Dwi Aprilia Farhan Habiba Februslita, Inka Fikru Irwanda Firjatullah , Mutia Fitri Yeni, Fitri Frengki Syafry Gilbert Yonanda Zega Gina Raudhatul Jannah Gunawan, Deandra Hamdani Hamdini Putri Hapzi Ali Hartoyo, Budi Hartoyo Hayatul Hafifa Hidayat, Rahmadani Ichsanul Khairi Iftia, Eka Indah Rahma Zain Intania Putri Ananda Irawan, Wera Wahyuni Jannah, Mutiara Jhon Veri Jhon Very Jihan Dwi Salzabilla Josep Parulian Pakpahan Js, Sian Kevin Maulana Kevin Maulana Kiki Mirella Kurniawan, Beni Lara Sulmi Riva Lusiana Lutfia Lutfia Mahelda, Selvia Mahzum, Muhammad Mardhatila Fitri Sopali Margaret, Yelly Maulana, Kevin Mayangsari, Arnestesya Mayendri, Yoli Vanezi Maysyaroh, Dwi Intan Mega Dwimulia Menhard Menhard Menhard, Menhard Menhard, Menhard Minda Aulyani Ananda Muhammad Febrian Muhammad Rasyid Ridha Muhammad Zacky Yuvan Ramadhan Mulyani, Sitti Rizki Muzaki, Saddam Nabilah Azzahra Nada Absilah Salsabila Nadia Indrawan Nadya Waluyo Neldi, Mondra Nesa Aulia Nesha Maharani Nia Ramdhani Fitri Nifrianti, Rosi NILA PRATIWI Novi okta viara Nur Adilla Nurul Raudah A.M Ohca Marcita Oktaviani , Rini Oktaviani, Rizka Osma Setiawan Pransiska, Ririn Yulia Putra, Dony Syah Putri Ananda, Intania Putri Rahmawati Putri, Selvi Oktavia Azra Putri, Widyanti Qalida, Nicmatul Rahmadani Hidayat Rahmadani Hidayat Rahmadani Safitri, Fadila Rahmi Ramadhan, Dian Sri Rani Pertama Sari Rani Sarmila Putri Ratnam, Deni Raudhatul Jannah, Gina Recy Harviani Zurwanty Revia Rani Safitri reza Rian Safitri Rika Savitri Rindy Citra Dewi Rini Desriyanti Rizky Zachi Afriandi Rosalina, Delvi said wijaya, vania putri Saragih, Shelbyna Revania Ramda Sari, Hanim Nursakia Sari, Rr Putri Intan Permata Sari, Silvia Nofita Shelbyna Revania Ramda Saragih Shelvina Meiliza Pramesti SIGIT SANJAYA, SIGIT Silva Andani Prita, Silva Siti Medira Sri Meliana Suci Indah Sari Suci, Vitria Anjela Suharno, Pawirosumarto Surtanti, Cecen Syafitri, Angel Aulia Syafry, Frengki Syahdatul Jumaiyang Syarah, Annisa Syawalni, Mutia Riski Syifa Syai Ramadhani Tiara Tiara Tiara Alexta Titin Wardaini Tri Shalbi Mardinata Tri Shalbi Mardinata Triana, Laras Hasna Dianti Umiza Manik vania putri said wijaya Vicky Brama Kumbara Vivi Nila Sari Wahyu Nisa Oktavia Wahyuni, Anggun Sri Wendri Ramadhan Wera Wahyuni Irawan Widya Desfitasari Widyanti Putri Wilya Saric Wulan Asri Lestari Wulandari Oktavia Yamashita, Yamashita Yamasitha Yoga Pratama Putra Yosi Adriani Yosi Puspita Sari Yulasmi Yulia Yosi Yumalia , Pratiwi Zaky, Muhammad