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PENGARUH SERVANT LEADERSHIP DAN JOB RESOURCES TERHADAP JOB SATISFACTION DAN WELLBEING YANG DIMEDIASI WORK ENGAGEMENT PADA KARYAWAN PERBANKAN DI JAKARTA BARAT Aristo, Agra Bagus; Tanuwijaya, Justine; Tamara, Anna; Raihani, Irbah Ayu; Nor, Norzanah Mat
JURNAL ILMIAH EDUNOMIKA Vol. 8 No. 4 (2024): EDUNOMIKA
Publisher : ITB AAS Indonesia Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29040/jie.v8i3.11627

Abstract

This research was conducted with the aim of analyzing the influence of servant leadership and job resources on job satisfaction and wellbeing mediated by work engagement. The data used in this study are primary data and collected by distributing questionnaires filled out by banking employees in West Jakarta. The sample collection method used a purposive sampling method of 165 samples. The data processing techniques used in this study are instrument testing such as validity and reliability tests as well as structural equation modeling (SEM) using SPSS and SmartPLS. The results showed that servant leadership has a positive effect on work engagement, servant leadership has a positive effect on job satisfaction, servant leadership has no positive effect on wellbeing, job resources has a positive effect on work engagement, job resources has a positive effect on wellbeing, job resources has a positive effect on job satisfaction, work engagement has a positive effect on job satisfaction, work engagement has a positive effect on wellbeing, servant leadership has a positive effect on job satisfaction mediated by work engagement, servant leadership has a positive effect on wellbeing mediated by work engagement, job resources has a positive effect on job satisfaction mediated by work engagement, job resources have a positive effect on wellbeing mediated by work engagement. Keywords: Servant Leadership, Job Resources, Work Engagement, Job Satisfaction, Wellbeing
Pengaruh Psychological Wellbeing dan Perceived Organizational Support Terhadap Job Perfomance dimediasi Job Satisfaction Wiradanu Aji Pamungkas; Justine Tanuwijaya
JIMF (Jurnal Ilmiah Manajemen Forkamma) Vol. 9 No. 1 (2025): JIMF (Jurnal Ilmiah Manajemen Forkamma)
Publisher : Universitas Pamulang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32493/frkm.v9i1.54418

Abstract

Abstract. This study aims to analyze the influence of psychological wellbeing and perceived organizational support on job performance mediated by job satisfaction among private bank employees in DKI Jakarta. The sample size in this study was 150 respondents selected using the snowball technique. This study used a quantitative approach with the Structural Equation Model (SEM) AMOS 26 and SPSS 25 mediation testing using the Sobel Test. The results showed that psychological wellbeing had a positive effect on job performance and job satisfaction. Meanwhile, perceived organizational support was also proven to have a positive effect on job performance and job satisfaction. Job satisfaction plays a mediating role between psychological wellbeing and perceived organizational support on job performance. Thus, this study confirms the importance of wellbeing, organizational support, and job satisfaction as the main pillars in improving the performance of banking employees in today's competitive era.
THE EFFECT OF TRAINING AND DEVELOPMENT, SOCIAL SUPPORT AND CAREER DEVELOPMENT ON WORK PERFORMANCE MEDIATED BY ORGANIZATIONAL COMMITMENT Andari, Dinda Fitri; Tanuwijaya, Justine; Al Faritsi, Viraditya Nadine; Maulana, Adam; Nor, Norzanah Mat
Journal of Management Small and Medium Enterprises (SMEs) Vol 18 No 3 (2025): JOURNAL OF MANAGEMENT Small and Medium Enterprises (SME's)
Publisher : Universitas Nusa Cendana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35508/jom.v18i3.20516

Abstract

This study investigates how training and development, social support, and career development influence employees’ work performance, with organizational commitment as a mediating factor. The research was conducted at the Witness and Victim Protection Agency (LPSK) in Jakarta, involving 305 respondents selected through purposive sampling. Descriptive statistics were used to summarize the data, and hypotheses were tested using Structural Equation Modeling (SEM) with AMOS version 24. The findings indicate that training and development significantly enhance both organizational commitment and work performance, underscoring the value of skill improvement and continuous learning. Social support was also found to positively affect employees’ commitment and performance, highlighting the importance of a collaborative and supportive work environment. Furthermore, career development contributes positively to organizational commitment and work performance, emphasizing the role of clear growth opportunities in motivating employees. Organizational commitment itself was shown to have a direct positive effect on work performance and mediates the relationships between the three factors and employee performance. These results suggest that LPSK can improve overall performance and commitment by implementing targeted training initiatives, fostering a supportive workplace culture, and providing structured career advancement opportunities. This comprehensive approach is expected to strengthen employee engagement, enhance productivity, and sustain organizational effectiveness in the long term. Keywords: Training and Development; Social Support; Career Development; Work Performance ; Organizational Commitment
Mediating Role of Job Satisfaction in The Influence of Organizational Culture and Incentive and Rewards on Employee Performance Lydia Gracia Theodora; Justine Tanuwijaya; Andreas Wahyu Gunawan Putra
Edumaspul: Jurnal Pendidikan Vol 7 No 2 (2023): Edumaspul: Jurnal Pendidikan
Publisher : Universitas Muhammadiyah Enrekang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33487/edumaspul.v7i2.6333

Abstract

This study aims to examine the effect of organizational culture and incentives and rewards on employee performance mediated by job satisfaction. The data used in this study is primary data. A total of 104 employees were used in the study using the saturation sampling technique. Research data were analyzed by descriptive analysis and hypothesis testing using the Structural Equation Model (SEM) with AMOS 22 software. The results showed that organizational culture variables had no effect on job satisfaction, incentive and rewards variables had a positive effect on job satisfaction, organizational culture variables had a positive effect on employees performance, incentive and rewards variables have no effect on job performance, job satisfaction is able to mediate organizational culture and incentives and rewards which have a positive impact on employee performance.
The Role of Organizational Culture on Employee Performance Influenced by Job Satisfaction and Knowledge Sharing and Its Impact on Organizational Performance Dibyo Yaksaprawira; Justine Tanuwijaya; Andreas Wahyu Gunawan
Indonesian Interdisciplinary Journal of Sharia Economics (IIJSE) Vol 7 No 3 (2024): Sharia Economics
Publisher : Universitas KH. Abdul Chalim Mojokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31538/iijse.v7i3.5623

Abstract

This study aims to analyze the influence of Organizational Culture on Employee Performance through Job Satisfaction and Knowledge Sharing, and its impact on Organizational Performance. Based on the results of the study, it can be concluded that: (1) Organizational Culture has a positive effect on Employee Performance, which shows that employee perceptions of organizational culture in Digital Banks in Indonesia throughout Indonesia affect their performance. (2) Organizational Culture also has a positive effect on Knowledge Sharing, indicating that a high organizational culture affects the sharing of knowledge among employees. (3) Organizational Culture has a positive effect on Job Satisfaction, indicating that the perception of a good organizational culture increases employee job satisfaction. (4) Job Satisfaction has a positive effect on Employee Performance, so that high job satisfaction increases employee performance. (5) Knowledge Sharing has a positive effect on Employee Performance, indicating that high knowledge sharing contributes to employee performance. (6) Job Satisfaction fully and significantly mediates the relationship between Organizational Culture and Employee Performance, which means that job satisfaction is the main link between organizational culture and employee performance. (7) Knowledge sharing also fully and significantly mediates the relationship between Organizational Culture and Employee Performance, confirming that knowledge sharing plays an important role in the influence of organizational culture on performance. (8) Employee Performance has a positive effect on Organizational Performance, indicating that good employee performance contributes to overall organizational performance.
The Effect of Work Family Conflict on Job Performance: Emotional Intelligence and Job Satisfaction as Mediating Variables Sheilla Syiam Rahmawati; Justine Tanuwijaya; Norzanah Mat Nor
Indonesian Interdisciplinary Journal of Sharia Economics (IIJSE) Vol 8 No 3 (2025): Sharia Economics
Publisher : Universitas KH. Abdul Chalim Mojokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31538/iijse.v8i3.6177

Abstract

This study aims to analyse the effect of work-family conflict on job performance with emotional intelligence and job satisfaction as mediating variables in 3 and 4-star hotel employees in Jakarta. The research was conducted with a quantitative approach.The determination of the sample was carried out using nonprobability sampling with the purposive sampling method, and refers to the minimum sample size according to Hair et al. (2019). The sample in this study amounted to 265 employees of 3 and 4-star hotels in Jakarta. The data analysis technique used is the Structural Equation Model (SEM) method. The technique of data collection used is by distributing questionnaires through the Google Form application. The results of hypothesis testing show that the seven hypotheses proposed are supported by the statement that there is an effect of work-family conflict on job performance, with emotional intelligence and job satisfaction as mediating variables.
Knowledge Hiding: Pengaruh Workplace Ostracism Terhadap Pembagian Informasi Di Lingkungan Rumah Sakit Adam Rashyid Noor, Muhammad; Tanuwijaya, Justine; Wahyu Gunawan, Andreas
Jurnal Impresi Indonesia Vol. 4 No. 11 (2025): Jurnal Impresi Indonesia
Publisher : Riviera Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58344/jii.v4i11.7208

Abstract

Latar belakang penelitian ini didasarkan pada pentingnya knowledge sharing sebagai praktik fundamental dalam organisasi kesehatan modern, namun fenomena knowledge hiding—perilaku sengaja menyembunyikan informasi relevan—telah menjadi ancaman signifikan terhadap efektivitas operasional rumah sakit. Penelitian ini bertujuan untuk menganalisis pengaruh workplace ostracism terhadap knowledge hiding di lingkungan rumah sakit tipe A dengan mempertimbangkan peran mediasi dari relational social capital dan efek moderasi dari task interdependence. Data yang digunakan dalam penelitian ini merupakan data yang didapat dari survey kuesioner yang disebarkan di 4 rumah sakit tipe-A di DKI Jakarta. Analisis data dilakukan dengan menggunakan program smartPLS. Hasil penelitian menunjukkan bahwa workplace ostracism berpengaruh positif terhadap knowledge hiding. Selain itu, variabel relational social capital terbukti memediasi hubungan antara  workplace ostracism dan knowledge hiding, sedangkan task interdependence terbukti memoderasi hubungan antara  workplace ostracism dan knowledge hiding. Hasil penelitian ini memberikan informasi bahwa workplace ostracism di lingkungan kerja dapat menyebabkan terjadinya knowledge hiding. Kontribusi ilmiah penelitian ini terletak pada pengujian simultan efek mediasi-moderasi yang jarang dikaji dalam literatur manajemen sumber daya manusia rumah sakit, sehingga memberikan pemahaman holistik tentang mekanisme psikologis dan relasional yang mengantarai hubungan antara ostracism dan knowledge hiding.
Pengaruh Quality Of Work Life Terhadap Career Satisfaction Dengan Variabel Mediasi Job Stress, Job Satisfaction, Job Commitment dan Work-Life Balance Sari, Nuri Mayang; Archa, Syivani Wicesa; Tanuwijaya, Justine
Jurnal Ilmiah Sumber Daya Manusia Vol 5 No 3 (2022): JENIUS (Jurnal Ilmiah Manajemen Sumber Daya Manusia)
Publisher : Universitas Pamulang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32493/JJSDM.v5i3.20397

Abstract

Penelitian bertujuan untuk mengetahui pengaruh Quality of Work Life terhadap Work Life Balance dengan Job Stress, Job Satisfaction, dan Job Commitment sebagai variabel intervensi. Quality of Work Life adalah tentang kualitas hubungan antara karyawan dan lingkungan kerja yang mendukung yang dirancang untuk meningkatkan kepuasan karyawan. Penelitian ini menggunakan metode kuantitatif dengan pengumpulan data melalui survei kuisioner terhadap responden yang merupakan karyawan di Industri Oil & Gas dengan setidaknya satu tahun pengalaman. Penelitian ini dilakukan dengan menyebarkan kuesioner melalui Google form. Metode penyebaran kuesioner sendiri menggunakan teknik simple random sampling dimana pengumpulan dan penyebaran kuesioner dilakukan secara acak kepada seluruh karyawan Industri Oil & Gas. Pengolahan data dalam penelitian ini menggunakan software SmartPLS 3.29. Hasil penelitian ini semua variabel bersifat valid dan ideal karena memiliki nilai > 0,05. Untuk tingkat Reliabilitas pada data memiliki nilai Cronbach's Alpha 0,80-1,0. Berdasarkan data tersebut, semua data data masuk kedalam kategori baik dengan tingkat nilai reliabilitas tinggi. Dari data, Hipotesis setiap variabel diterima karena nilai taraf signifikansi nilai T-Statistics variabel independen terhadap variabel dependen memiliki nilai diatas nilai T-Statistics 1,96 serta dengan probabilitas P Values kurang dari 0,050.
Determinan Turnover intention Pada Karyawan Jasa Transportasi Berbasis Aplikasi Online Zeyrofi, Mohamad; Tanuwijaya, Justine; Haria, Wilhelmus Alfred; Nor, Norzanah Mat
Permana : Jurnal Perpajakan, Manajemen, dan Akuntansi Vol. 17 No. 3 (2025): Special Issue
Publisher : Faculty of Economics and Business, University of Pancasakti Tegal

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24905/permana.v17i3.1388

Abstract

Penelitian ini bertujuan untuk menganalisis pengaruh participation and communication dan suervisor support terhadap turnover intention dengan dimediasi oleh work engagement pada karyawan jasa transportasi berbasis aplikasi online di DKI Jakarta. Jumlah sampel dalam penelitian ini adalah 205 responden yang dipilih menggunakan teknik purposive sampling. Latar belakang penelitian ini didasari oleh perkembangan jasa transportasi dan logistik, dan tingginya turnover intention pada karyawan jasa transportasi berbasis aplikasi online. Penelitian ini menggunakan pendekatan kuantitatif dengan metode Structural Equation Model (SEM) AMOS 24 dan SPSS 25 pengujian mediasi menggunakan Sobel Test. Hasil penelitian menunjukkan bahwa participation and communication berpengaruh positif terhadap work engagement, namun tidak secara langsung terhadap turnover intention. sementara itu, supervisor support terbukti berpengaruh positif terhadap work engagement namun tidak secara langsung terhadap turnover intention. work engagement berperan sebagai mediator yang signifikan antara participation and communication dan supervisor support terhadap turnover intention. Penelitian ini memberikan implikasi penting bagi perusahaan untuk memperkuat partisipasi dan komunikasi, dukungan dari atasan guna merendahkan niat keluar karyawan melalui peningkatan work engagemen.
The Influence of Work Flexibility and Trust, and Transparency, on Employee Attachment of Creative Agency Companies in Jakarta: The Mediating Role of Organizational Commitment Putri Larasati; Justine Tanuwijaya; Andreas Wahyu Gunawan
Dinasti International Journal of Education Management And Social Science Vol. 5 No. 6 (2024): Dinasti International Journal of Education Management and Social Science (Augus
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijemss.v5i6.3154

Abstract

The purpose of this study was to determine the effect of Flexibility and Trust, and Transparency on Organizational Commitment; to determine the effect of Organizational Commitment on Employee Engagement; and to determine Flexibility and Trust, Transparency on Employee Engagement through the mediating role of Organizational Commitment. This research uses a quantitative approach. The sample used is employees of agency companies in Jakarta. Researchers used data testing methods in this study including three main steps, namely Validity Test, Reliability Test and Model Feasibility Test. And the analysis method used in this study uses Structural Equation Modeling (SEM) analysis with software such as AMOS. The results of the study state that Flexibility and Trust have a positive influence on Employee Engagement, Flexibility and Trust have a positive influence on Organizational Commitment, Transparency has no positive effect on Employee engagement, Transparency has a positive effect on Organizational Commitment, Organizational Commitment has a positive effect on Employee engagement, Flexibility and Trust has a positive effect on Employee engagement through the mediating role of Organizational Commitment, Transparency has no positive effect on Employee engagement through the mediating role of Organizational Commitment.
Co-Authors Abdul Malik Taufiq B Achmad Rayadi Adam Maulana Adam Maulana Adam Rashyid Noor, Muhammad Adesius Kevin Gregory Agung Pambudi Nugroho Aina Zahra Parinduri Aisyah Gayatri Al Faritsi, Viraditya Nadine Alifan Alifan Ameilia Harum Khaerani Taning Amran, Ellyana Andari, Dinda Fitri Andi Firmansyah Andreas Gunawan Andreas Wahyu Gunawan Andreas Wahyu Gunawan Andreas Wahyu Gunawan Putra Andreas Wahyu Gunawan Putra Andreas Wahyu Gunawan Putra Andri Pongoh Andriyanto Eko Wibowo Anggraeni , Dwi Septi ANI SURTIANI Anindita, Regina Anisil Azizah Anna, Anna Tamara Anreas Wahyu Gunawan Archa, Syivani Wicesa Ari Sulistyowati Aristo, Agra Bagus Aseanty, Deasy Aulia Fikri Fatahuddin Ayu Raihani, Irbah Azuwara, Lisha B Medina Nilasari B. Medina Nilasari Bagus Aristo, Agra Bahtiar Usman Bariz Falah, Teuku Daffa Bayudi Ramadani Berliana Rasidin Christie, Octavani Christin, Lelly Cindy Wilian Despita Citra Arum Purdiarini Clement Arphine Gading Armunanto Dahono, Trigonggo Simbar Daniel Godlief Watloly Darmawati, Deni Della Oktaviana Deril Vikri Heriyantho Derita, Anastasia Mariana Dessy Septyorini Detta Ammallia Dewi Shanty Dibyo Yaksaprawira Dinda Angelica Dita Ayu Nurani Diva Oktantiani Edi, Ragil Yoga Eko Retno Indriyarti Ela Nurlaela Emerald Brilliant Kussoy Erny Tajib Farida Farida Farida Jasfar Faritsi, Viraditya Nadine Al Fatahuddin, Aulia Fikri Fernandus Fendy Rianto Fitri Febriani Gde Dananjaya Danika Darmawan Godfrid, Ronald Junus Gunarto, Gunarto Gunawan P, Andreas Wahyu Gunawan, Andreas Wahyu Hakki Mirici, Ismail Hanafi, Fitria Elvira Handayani, Milda Handayaningrum, Citra Puspandari Hardiyatno, Wahyu Panji Haria, Wilhelmus Alfred Haria, Wilhelmus Alfred Harley H. Silalahi Harmiko, Guntur Dian Haryono Umar HENDRA GUNAWAN B11211055 Heriyanto, Rossyta Eka Putri Imam Buchori Indah Ayu Nur Cahyaty Indira Safirawarman Indra Adithya Wibisana Irawan Indra Adithya Wibisana Irawan Intan Maharani Iskandar, James Ismail Hakki Mirici Jakaria Jakaria Jakaria Jakaria Jakaria Juandra, Diko Kartika Febri Yuliani Kesumo, Nurhastuty Kiki Fadilah Kurnia Indy Pratama S. Leon, Farah Margaretha Luther Aprinando Pentury Lydia Gracia Theodora M. Yudhi Luthfi Magdhalena, Elizabeth Manek, Metodius Manggasa, Ryan Marvhieno Ardhian Dumalang Mashud, Asnawi Medina, Rizka Mega Kurniawati DN Mega Puraswati Mohamad Farizi Muhamad Fajar Pratama Muhammad Fikri Rahadian Utama Muhammad Luthfi Amien Muhammad Sadikin Mustika, Klara Mutiara Jannah Mutiara Jannah Mutiara S Panggabean Mutiara S. Panggabean Netania Emilisa Nikita Suwan Nilasari, B Medina Noor, Noerzanah Mat Nor, Norzanah Mat Norzanah Mat Nor Norzanah Mat Nor Norzanah Mat Nor Nurhalizah, Dzihniyyah Fitria Nurhayati Nurhayati Nurstefani Dwi Putri Nurti Widayati Nurul Sakinah Hayani Nyimas Ratna Kinnary Ovy Noviati Nuraini Magetsari Puspa, Tiara Puspa, Tiara Putra, Andreas Wahyu Gunawan Putri Larasati Putri Larasati, Putri Rahmawati, Sheilla Syiam Raihani, Irbah Ayu Rayadi, Achmad Regina Anindita Restu Restu Rianto, Fernandus Fendy Ricka Yulianthi Rievky Adhitya Ramadhan Rizkie Arianti Putri Noor Rorefah Achmad Novrandy Rossyta Eka Putri Heriyanto Ryan Manggasa safitri, zakiah indah Santika Bani Amanatullah Sapri Sapri sapri sapri Saptoprasetyo, Yulianto Sari, Nuri Mayang Setiawan, Audita Sheilla Syiam Rahmawati Shinta Anisah Mahdiyani Siagian, Melisa Simbolon, Jeff Aditya Sipayung, Lince Siti Wahyuni Sri Anggi Mulyaningsih Stefanus M S Sadana Stevani Cristin Zuita S Suciariani, Suciariani Sugih Hartini Syahrial, Ryan Alif Syofriza Syofyan Syofriza Syofyan, Syofriza Tamara, Anna Tambunan, Vebrina Anggraini Theodora, Lydia Gracia Thifa Amani Prahasyila Tiarapuspa Tri Adiyono, Yunia Triyani Triyani Utomo, Alghani Imansyah Valentina Happy Vanesa Wahyu Gunawan, Andreas Wahyuni, Lidia Wati, Diyana Wike Gunawan Williamarshall Malta Williamson Amamehi Willy Arafah Wiradanu Aji Pamungkas Wulandari, Fransisca Eka Yusran, Husna Leila Zahra Parinduri, Aina Zeyrofi, Mohamad Ziliwu, Hendik Arianto