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All Journal MediaTor: Jurnal Komunikasi SALAM: Jurnal Sosial dan Budaya Syar-i KOMUNITAS JURNAL PENGEMBANGAN MASYARAKAT ISLAM Jurnal Kajian Komunikasi KARSA: Jurnal Sosial dan Budaya Keislaman (Journal of Social and Islamic Culture) Nomosleca ETNOSIA : Jurnal Etnografi Indonesia JRK (Jurnal Riset Komunikasi) Jurnal Studi Komunikasi Inklusi Journal of Disability Studies Jurnal Komunikasi Ikatan Sarjana Komunikasi Indonesia Nyimak: Journal of Communication Jurnal Komunikasi MetaCommunication; Journal Of Communication Studies Jurnal SOLMA EKONOMIS : Journal of Economics and Business Dinamisia: Jurnal Pengabdian Kepada Masyarakat Regula Fidei : Jurnal Pendidikan Agama Kristen Pendas : Jurnah Ilmiah Pendidikan Dasar Jurnal Pengabdian Masyarakat AbdiMas Jurnal Pendidikan Sejarah dan Riset Sosial Humaniora (KAGANGA) KACANEGARA Jurnal Pengabdian pada Masyarakat Asian Social Work Journal Jurnal Sosial Humaniora IKRA-ITH ABDIMAS Journal of Education, Humaniora and Social Sciences (JEHSS) Jurnal Komunikasi Profesional Jurnal Ilmiah LISKI (Lingkar Studi Komunikasi) Simulacra Jurnal Riset Komunikasi Jurnal Penelitian Sosial Ilmu Komunikasi Communication DIALEKTIKA Avant Garde Communicology: Jurnal Ilmu Komunikasi Jurnal Ekonomi Manajemen Sistem Informasi PERSPEKTIF Cendekia : Jurnal Pengabdian Masyarakat Jurnal JTIK (Jurnal Teknologi Informasi dan Komunikasi) Amalee: Indonesian Journal of Community Research & Engagement Inter Komunika: Jurnal Komunikasi Coverage: Journal of Strategic Communication Jurnal Komunitas: Jurnal Pengabidian Kepada Masyarakat Ekspresi dan Persepsi : Jurnal Ilmu Komunikasi Jurnal Ilmiah Manajemen Kesatuan Journal of Digital Education, Communication, and Arts (DECA) Jurnal Komunikasi Nusantara Jurnal Komunikasi Nusantara Tuturlogi: Journal of Southeast Asian Communication Jurnal Pasopati : Pengabdian Masyarakat dan Inovasi Pengembangan Teknologi Jurnal Abdimas Ilmiah Citra Bakti (JAICB) JURPIKAT (Jurnal Pengabdian Kepada Masyarakat) Buana Komunikasi (Jurnal Penelitian dan Studi Ilmu Komunikasi) Charity : Jurnal Pengabdian Masyarakat ABDI MOESTOPO: Jurnal Pengabdian pada Masyarakat Calathu: Jurnal Ilmu Komunikasi J.Abdimas: Community Health Ikomik: Jurnal Ilmu Komunikasi dan Informasi Jurnal Media dan Komunikasi Indonesia Bureaucracy Journal : Indonesia Journal of Law and Social-Political Governance ASPIRATION Journal Jurnal Ilmu Komunikasi Scriptura: Jurnal Ilmiah Komunikasi Jurnal Riset Manajemen Komunikasi Jurnal Signal INCOME: Indonesian Journal of Community Service and Engagement Jurnal Indonesia Sosial Teknologi Room of Civil Society Development Jurnal Ilmu Komunikasi UHO : Jurnal Penelitian Kajian Ilmu Komunikasi dan Informasi ABDIKOM al-Balagh : Jurnal Dakwah dan Komunikasi Indonesian Journal of Humanities and Social Sciences Pratyaksa: Jurnal Ilmu Pendidikan, Sosial dan Humaniora Room of Civil Social Development JIMEKA
Fitria Ayuningtyas
Program Studi Ilmu Komunikasi, Fakultas Ilmu Sosial Dan Ilmu Politik,Universitas Pembangunan Nasional Veteran Jakarta, Jalan Raya Fatmawati No. 1, Pondok Labu, Jakarta Selatan
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PENDEKATAN EMOSIONAL DALAM KOMUNIKASI KRISIS: STRATEGI BOEING DALAM MEMBANGUN KEPERCAYAAN DAN PEMULIHAN REPUTASI Renato Yosia; Ayuningtyas, Fitria
Pendas : Jurnal Ilmiah Pendidikan Dasar Vol. 10 No. 4 (2025): Volume 10. No4, Desember 2025.
Publisher : Program Studi Pendidikan Guru Sekolah Dasar FKIP Universitas Pasundan

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Effective crisis communication plays a crucial role in reputation recovery and rebuilding public trust. Emotional approaches in crisis communication focus not only on facts but also on addressing the emotions of the public, accelerating the recovery process and reducing uncertainty. This article focuses on the crisis faced by Boeing following the fatal crashes of the 737 MAX aircraft, involving the company’s use of emotional responses in crisis communication. By integrating crisis communication theories such as Situational Crisis Communication Theory (SCCT) and Affective Intelligence Theory, this article analyzes how Boeing managed the crisis through emotional communication strategies and the impact on the company’s reputation. The article highlights the importance of authentic emotional responses in regaining public trust and repairing organizational reputation after a crisis.
PERSEPSI PENGELOLA PROGRAM STUDI BIDANG ILMU KOMUNIKASI SE-INDONESIA TENTANG KEBIJAKAN MERDEKA BELAJAR KAMPUS MERDEKA Wisnu Widjanarko; Fitria Ayuningtyas; Yuliati Yuliati; Lisa Adhriati; S. Bekti Istiyanto
Jurnal Penelitian Sosial Ilmu Komunikasi Vol 7, No 2 (2023): Vol 7, No 2 (2023)
Publisher : UNIVERSITAS PAKUAN

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33751/jpsik.v7i2.8802

Abstract

Kebijakan transformatif pendidikan tinggi Indonesia melalui model Merdeka Belajar Kampus Merdeka (MBKM) menjadi sebuah tantangan tersendiri bagi sistem pendidikan yang selama ini telah mapan, termasuk salah satunya adalah rumpun ilmu komunikasi. Riset ini bertujuan untuk mengetahui bagaimana persepsi pengelola program studi dalam rumpun ilmu komunikasi tentang kebijakan tersebut.  Riset yang dilakukan pada akhir tahun 2022 dengan pendekatan survei, terhadap 122 pengelola program studi dari perguruan tinggi negeri dan swasta se-Indonesia. Hasil penelitian menunjukkan : 1)  81,9 % pengelola program studi meyakini program ini membantu mahasiswanya siap untuk untuk berdaya saing setelah lulus; 2) 86,9 % program studi telah memfasilitasi hak mahasiswa untuk belajar di luar kampus dengan model MBKM; 3) Terdapat dinamika persepsi pada pengelola program studi, khususnya terkait dengan konversi kredit mata kuliah dalam konteks capaian pembelajaran.    Untuk peningkatan implementasi MBKM, ke depan diperlukan penguatan kerjasama dengan dunia usaha dan industri yang difasilitasi asosiasi program studi dan kesepakatan prosedur operasional baku dalam mekanisme konversi.
Instructional Strategy for Teaching Children with Autism in the Classroom Anindita Lintangdesi Afriani; Fitria Ayuningtyas; Putrawan Yuliandri
Jurnal Indonesia Sosial Teknologi Vol. 6 No. 1 (2025): Jurnal Indonesia Sosial Teknologi
Publisher : Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59141/jist.v6i1.1357

Abstract

This research looks at a number of persons who have communication problems due to various diseases. Children with autism are one of them. Because children with autism have three basic disorders: communication, social interaction, and behavior, their communication and social interaction will undoubtedly differ from those of typical children. This research will look into instructional communication for children with autism in the classroom at Rumah Autis Depok. Rumah Autis is a social institution created to fill the gap between the demand for therapeutic locations and schools for children with autism and special needs who come from low-income households. The ethnography of communication approach was used in this research because ethnography of communication focuses on communication processes that involve language and culture. The findings of this research indicated that the communication utilized by children with autism, particularly instructional communication in the classroom, is quite unique and distinct. Teachers must speak firmly but not loudly or repeatedly. Therefore, the students easily understand. Children with autism are easily distracted, and thus, the teacher does not allow wearing eye-catching clothing and headscarves in class. The research encourages communication ethnographers to reflect on fieldwork issues and gives a framework for doing so, particularly when it comes to teaching children with autism
Storytelling sebagai Teknik Persuasif: Studi pada Gaya Komunikasi Kreator TikTok dalam Iklan Digital Ayuningtyas, Fitria; Surbakti, Grace Christine
Tuturlogi: Journal of Southeast Asian Communication Vol 6, No 3 (2025): Tuturlogi: Journal of Southeast Asian Communication
Publisher : Universitas Brawijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.tuturlogi.2025.006.03.4

Abstract

Storytelling marketing is currently growing on the social media platform TikTok. To craft compelling and engaging storytelling, an appropriate communication style is essential. This study aims to identify and understand the Communication Style of Content Creators in Delivering Storytelling in TikTok Advertisement Content, specifically analyzing the communication style of Sena Farid, using Norton's communication style theory as a conceptual framework. This research uses a qualitative method, with subjects selected through purposive sampling. The study employs virtual ethnography analysis, which includes four levels of analysis: Media Space, Media Archive, Media Object, and Experiential Stories. To ensure the validity of the data, source triangulation was used. The study's results revealed several key findings regarding the communication style of content creators in delivering storytelling on TikTok ads, particularly on Sena Farid's account. The research found that Sena Farid's communication styles tend to fall under the categories of Impression-Leaving, Animated Expressive, Dramatic, and Friendly. Furthermore, the study identified Sena Farid's descriptions of communication style in storytelling, which include comforting visuals, warm narration, and a clear purpose, serving as references for other content creators to develop their communication styles. 
Komunikasi Inovasi Studi Implementasi Aplikasi I-Pubers (Integrasi Pupuk Bersubsidi) Sulis, Sulis; Ayuningtyas, Fitria; Muqsith, Munadhil Abdul
Jurnal Media dan Komunikasi Indonesia Vol 5, No 2 (2024): September
Publisher : Universitas Gadjah Mada

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22146/jmki.94102

Abstract

In support of SDGs program no. 2 Zero Hunger, the fulfillment of food supply, especially the availability of rice for national food, must be considered. The government through Kementerian Pertanian RI  with Kementerian Badan Usaha Milik Negara (BUMN) appointed PT Pupuk Indonesia and released an application, namely the integration of Pupuk Bersubdi (i-Pubers). Launching i-Pubers is a form of communication of innovations from government programs. The acceptance of the application is a TAM model with an innovation diffusion approach so that i-Pubers can answer the needs of farmers about the effective and efficient redemption process of subsidized fertilizers. The purpose of this study is to describe and explain the implementation of the TAM model innovation in the i-Pubers application in the subsidized fertilizer redemption process. This research uses a qualitative research method with descriptive analysis, while the data collection method is through interviews, document studies, and observations with informants of a partner owners, farmers, and farmer. The results of the research with these informants show that the Barito Kuala community consisting of Farmers, Agricultural Extension Officers, and Subsidised Fertiliser Kiosk Owners or Kiosk Partners are coils that each other has a role to succeed in using i-Pubers. Community acceptance of the i-Pubers application is a form of acceptance because the application is easy and useful in supporting fertilizer needs in Barito Kuala Regency.
A Phenomenological Study on Sexuality Education for Children and Adolescents with Autism Spectrum Disorder in Jakarta Ayuningtyas, Fitria; Genilo, Jude William R; Intyaswati, Drina; Sutowo, Irpan Ripai; Venus, Anter
Jurnal Komunikasi Ikatan Sarjana Komunikasi Indonesia Vol. 8 No. 1 (2023): June 2023 - Jurnal Komunikasi Ikatan Sarjana Komunikasi Indonesia
Publisher : Ikatan Sarjana Komunikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25008/jkiski.v8i1.746

Abstract

This research is motivated by the researchers' concern about children,  especially adolescents with autism. Autism is not a mental illness but it is a disorder that affects  the brain, causing it to not function properly. This can be seen in the behavior of children with autism. The purpose of this research is  to find out the experiences of parents of  children and adolescents with autism spectrum disorder. This research uses a qualitative research design with a research approach to phenomenology. The result of this research showed that sex knowledge of children with autism spectrum disorder is still limited to  knowledge of differences between male and female sexes. They obtained sexual knowledge education from schools, while some received it from teachers, therapists, and parents. The level of independence is high. Sexual prohibition is important to give children the knowhow to maintain behavior towards the opposite sex. To improve the sexual health education of parents who have children with autism spectrum disorder, they can attend sexual education seminars.
Crisis Management Strategies in Influencer Marketing Ashria, Eliffa; Dayanti, Sri; Ayuningtyas, Fitria
Jurnal Ekonomi Manajemen Sistem Informasi Vol. 6 No. 1 (2024): Jurnal Ekonomi Manajemen Sistem Informasi (September-Oktober 2024)
Publisher : Dinasti Review

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jemsi.v6i1.2872

Abstract

Industri Influencer Marketing telah berkembang pesat dan memperkuat posisinya sebagai strategi utama dalam pemasaran digital saat ini. Berdasarkan laporan Influencermarketinghub.com tahun 2024, industri ini diprediksi mencapai $24 miliar pada akhir tahun, menegaskan bahwa Influencer Marketing bukan lagi sekadar tren sementara. Di Indonesia, strategi ini terbukti efektif di sektor kecantikan dan kesehatan (Bhatnagar et al., 2024). Namun, kolaborasi antara brand, influencer, dan pihak ketiga sering mengalami krisis komunikasi yang dapat menghambat kesuksesan kampanye. Penelitian ini berjudul "Strategi Manajemen Krisis dalam Influencer Marketing" bertujuan untuk mengidentifikasi krisis komunikasi dalam Influencer Marketing, mencakup penyebab, strategi penanganan, dan pencegahan di masa depan. Melalui pendekatan kualitatif, data diperoleh dari observasi, studi pustaka, dan wawancara dengan praktisi berpengalaman. Hasilnya menunjukkan bahwa krisis sering disebabkan oleh ketidakjelasan informasi, perbedaan persepsi, dan kurangnya keterampilan komunikasi. Tanda-tanda krisis meliputi komunikasi yang lambat, tidak jelas, serta ketidakpatuhan Influencer terhadap perencanaan kampanye. Strategi efektif meliputi negosiasi, penggunaan bahasa yang jelas, dan penyampaian ekspektasi yang rinci. Komunikasi yang efektif menjadi kunci untuk mengurangi dampak negatif, meningkatkan praktik Influencer Marketing, dan memperkuat kolaborasi dengan influencer.
The importance of family communication in mitigating parent-child verbal violence in Jakarta Ayuningtyas, Fitria; Ali, Anuar; Hayati, Kumala; Venus, Anter; Zahwa, Aulia Putri; Didavieny, Keysha
Jurnal Studi Komunikasi Vol. 9 No. 1 (2025)
Publisher : Faculty of Communications Science, Dr. Soetomo University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25139/jsk.v9i1.9144

Abstract

Children in homes are particularly susceptible to experiencing violence, especially verbal violence. Violence against children in Jakarta is a common occurrence and a significant concern in Jakarta's urban society. Specifically, verbal violence affects children by impairing their psychological development and obstructing their self-growth. This research examined the significance of family communication in mitigating verbal violence between parents and children in Jakarta through a qualitative methodology with a phenomenology approach. Data was gathered by observation and comprehensive interviews with five informants residing near Jakarta, subsequently transcribed and analysed utilising NVIVO 12. Additionally, the researcher performed a literature analysis by examining prior studies concerning the impact of family communication on reducing parent-child verbal violence. The research results indicate that the function of family communication is contingent upon the awareness of adults, particularly parents, who play a significant role in implementing family communication patterns. This includes providing appropriate examples of emotional expression and actively inquiring about their children's daily experiences. Verbal violence in children can be mitigated by effective family communication.
Co-Authors Abdullah, Ahmad Zakki Abdullah, Ahmad Zakki Afriani, Anindita Lintangdesi Ahmad Zakki Abdullah Akbar, Rais Ali, Anuar Amalia, Winda Amrinagara, Muhammad Alfath Fiqhya Anagusti, Tsabdany Tzarauliarany Anter Venus Ariestyani, Kencana Aryshinta, Aura Aditra Asep Suryana Ashria, Eliffa Ayuningtyas, Fitria Ayuningtyas Azwar, Azwar Bintarti, Arifah Cahyani, Intan Putri Charisma Dina Wulandari Didavieny, Keysha Drina Intyaswati Drina Intyaswati Drina Intyaswati Dwiharjo, Untung Efendi, Muklis Ernanda Dalimunthe Fezih Fakhrunnisa Firdaus Noor Firmansyah Fitri Hardianti Fitria Ayuningtyas, Fitria Ayuningtyas Genilo, Jude William R Grahita, Agasta Ardhya Gustiana Sabarina Hansdoko, Rahasdita Reo Hapsari, Dian Tri Hartanto, Hartanto Hermina Simanihuruk Indrabudi, Bintang Ramasalsa Irawatie, Aniek Irpan Ripai Sutowo Isnawati Hadi, Selasih Putri Istiyanto, S Bekti Jude William Genilo Jude William R Genilo Kamal, Muhammad Rezky Syahputra Kania Untari Salsabila Kumala Hayati Kurnia, Oktahara Tri Lisa Adhriati Luqman Hakim Luqman Hakim Lusia, Amelita Made Oktavia Vidiyanti Majid, Abdul Misbah, Nuril A Mitha Kencana Monica Catellya Muqsith, Munadhil Abdul Murbinami, Raswitha Musa Maliki Muthia Sakti Muzzamil, Zafira Andini Nababan, Sakal Tua Muda Niken Ridianti Nugraha, Mohd Yudhistira Septian Nurfarah Nidatya Nurjanah, Sarah Anisa Nurjanah, Sarah Annisa Nur’annafi Farni Syam Maella Paramitha, Vallencia Nandya Pramadhanti, Nurul Fara Prasetyo, Iwan Joko Pratiwi, Adhitya Putri Pratiwi, Aprilianti Pratiwi, Marisa Mutie Prihatiningsih, Witanti PUJI LESTARI Putrawan Yuliandri Rachmat Kriyantono Radita Gora Tayibnapis Rafi, Praditya Fadhlurahman ramadaniar, putri Ramadhan, Tripa Ramadhani, Alya Ramdani Bur Redi Panuju, Redi Renato Yosia Ria Maria Theresa Riyantini, Rini Rudhy Ho Purabaya S. Bekti Istiyanto Saputra, Windhi Tia Selasih Putri Isnawati Hadi Shofiyah, Nada Sidarta, Dudik Djaja Sinaga, Saidun Siti Maimunah Siti Maimunah Sri Dayanti, Sri Sufian Jusoh Sulis, Sulis sulis, sulis sulis Supratman Supratman Supratman Surbakti, Grace Christine Sutowo, Irpan Ripai Taufik Muharfan Tayibnapis , Radita Gora Tayibnapis, Radita Gora Tripa Ramadhan Tripa Ramadhan Tsabdany Tzarauliarany Anagusti Uljanatunnisa Uljanatunnisa Uljanatunnisa Uljanatunnisa, Uljanatunnisa Utama, Dedy Putra Widi Vinta Sevilla Wahyono Wahyuningratna, Ratu Nadya Waluyo, Lukman Saleh Wibowo, Wasis widiarto, Didik Sugeng Windhi Tia Saputra Windhi Tia Saputra Wisnu Widjanarko Witanti Prihatiningsih Witanti Prihatiningsih Wulandari, Charisma Dina Yani Hendrayani Yoga Adhitya Yul Tito Permadhy Yul Tito Permadhy Yuliati Yuliati Yustikasari Zahwa, Aulia Putri Zhahara, Irena Zuhdi, Ilyas Naufal