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Implementasi Peranan Humas Di Rumah Sakit Umum Daerah Kelas D Bantargebang Tahun 2025 Nawangwulan, Kurniati; Restyanti, Yuli; Nurhalizah, Ninda; Alam, Nur
Jurnal Sintesis: Penelitian Sains, Terapan dan Analisisnya Vol 6 No 2 (2025): Desember 2025
Publisher : Fakultas Sains, Teknologi, dan Analsisi Institut ilmu Kesehatan Bhakti Wiyata

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56399/jst.v6i2.339

Abstract

According to Workforce and Facilities, the number of complaints received by NHS Digital in England increased between October 2015 and March 2017, with 39.6% in December 2016 and 9.55% in November 2015, the two years with the fewest complaints, respectively. Furthermore, the Swedish Patient Advisory Committee receives approximately 30,000 complaints per year, a 17% increase from four years earlier. The study found that Public Relations at Bantargebang Class D Regional General Hospital (RSUD) has performed its primary roles as expert prescriber, communication facilitator, problem-solving process facilitator, and communication technician. While the roles are in accordance with Standard Operating Procedures (SOPs), implementation has not been optimal due to limited human resources, infrastructure, and inter-unit coordination. Public Relations plays an active role in providing strategic advice, facilitating two-way communication, handling patient complaints, and managing communication media, although some activities are still carried out manually and have not been digitally integrated. In conclusion, the role of Public Relations at Class D Bantargebang Regional General Hospital has been running according to the theory of the role of public relations according to Cutlip et al. (2011), although improvements are still needed in the aspects of HR competency, utilization of communication technology, and strategic planning so that this role can be implemented optimally.
Intervensi Edukasi Gizi dan Skrining Gula Darah sebagai Upaya Pencegahan Diabetes pada Guru Sekolah Alam, Nur; Asikin, Abdul Malik; Putra, Guruh Amir; Dzulkifli, Andi Muhammad; Alimuddin, Hadijah
Jurnal Hasil-Hasil Pengabdian dan Pemberdayaan Masyarakat Vol. 5 No. 1 (2026): Volume 05 Nomor 01 (April 2026)
Publisher : Jurusan Matematika FMIPA UNM

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35580/wdnhgs02

Abstract

Diabetes melitus merupakan salah satu penyakit tidak menular yang prevalensinya terus meningkat secara global dan nasional, serta berkontribusi terhadap tingginya angka morbiditas dan mortalitas. Rendahnya tingkat pengetahuan dan kesadaran masyarakat mengenai faktor risiko, gejala, serta pentingnya deteksi dini menjadi tantangan utama dalam pengendalian penyakit ini. Kegiatan pengabdian kepada masyarakat ini bertujuan untuk meningkatkan pengetahuan guru terkait pencegahan diabetes melalui edukasi gizi serta melakukan deteksi dini melalui skrining kadar gula darah. Metode pelaksanaan dilakukan melalui dua tahap, yaitu pemberian edukasi kesehatan mengenai diabetes melitus dan pemeriksaan gula darah sewaktu pada guru di SMP Negeri 21 Makassar dengan jumlah peserta sebanyak 20 orang. Hasil kegiatan menunjukkan bahwa mayoritas responden (90%) memiliki kadar gula darah <200 mg/dL, sedangkan sebanyak 10% responden memiliki kadar gula darah ≥200 mg/dL yang mengindikasikan adanya risiko hiperglikemia. Selain itu, kegiatan edukasi memberikan peningkatan pemahaman peserta terkait pola makan sehat, aktivitas fisik, serta pentingnya pemeriksaan kesehatan secara rutin. Temuan ini menegaskan bahwa skrining gula darah efektif dalam mendeteksi dini kondisi berisiko, sementara edukasi gizi berperan dalam mendorong perubahan perilaku hidup sehat. Kombinasi kedua intervensi tersebut menjadi strategi promotif dan preventif yang komprehensif dalam upaya pencegahan diabetes melitus, khususnya pada kelompok usia produktif seperti guru di lingkungan sekolah.
Integrating Patient Perspectives and Process Observation to Evaluate Inpatient Food Service Quality: Evidence from an Indonesian Regional Hospital Nurfaidah; Nurul Chaerunnisa, Novia; Alam, Nur; Asikin, Abdul Malik
Al GIZZAI: PUBLIC HEALTH NUTRITION JOURNAL Vol 6 No 2 (2026)
Publisher : Program Studi Kesehatan Masyarakat UIN Alauddin Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Introduction: Food service quality is an essential component of hospital nutrition services because it influences patients' food acceptance, nutritional intake, and satisfaction during hospitalization. Previous evaluations have primarily relied on patient satisfaction surveys, whereas studies integrating patient perceptions with direct observations of the food distribution process remain limited, particularly in regional public hospitals. This study aimed to describe inpatient food service quality at Syekh Yusuf Regional General Hospital, Gowa Regency, Indonesia, based on patients' perceptions and observations of the meal distribution process. Methods: A descriptive observational study with a cross-sectional design was conducted among 41 inpatients receiving regular diets. Participants were selected using purposive sampling. Data were collected using a patient satisfaction questionnaire and a structured observation checklist based on the Indonesian Hospital Nutrition Service Guidelines (PGRS). The evaluated dimensions included food taste, meal temperature, food texture, menu variety, cleanliness of eating utensils, staff attitude, timeliness of meal distribution, and overall patient satisfaction. Data were analyzed descriptively using frequencies and percentages. Results: All observed food distribution indicators complied with the hospital's operational standards (8/8 indicators). Patients generally reported positive evaluations across the assessed food service dimensions. Food texture received the highest positive evaluation (97.6%), followed by food taste (68.3%), staff attitude (68.3%), and timeliness of meal distribution (68.3%). Meal temperature (56.1%) and menu variety (53.7%) received comparatively lower ratings. Overall, 61.0% of respondents were very satisfied and 39.0% were satisfied with the hospital food service. Conclusion: Integrating patient perceptions with direct observations provides a comprehensive description of inpatient food service quality. Meal temperature and menu variety may represent priorities for continuous quality improvement, while maintaining the favorable performance observed for utensil cleanliness, staff professionalism, and timely meal distribution.
Co-Authors Abdul Wahab Abdullah Abdullah Achmad Noerkhaerin Putra Ahmad Hanafie Ajelin, Ajelin Ali Haidir Aliem Bahri, Aliem Alimuddin, Hadijah Arva, Siti Asadi Abdullah Asikin, Abdul Malik Aspika, Andi B, Burhanuddin Bahrawi, Nfn Baso Amang, Baso Berliana Berliana Damin, Sardi Hi. Darti Akhsa, Amaliah Chintami Dastar Sarro, Dastar DEWI SAHARA Dewi Tureni Dhahir, Darman Fauzan Dhian Herdhiansyah Dzulkifli, Andi Muhammad Eko Priyantono Elis Tambaru Emilsyah Nur Fachrim Irhamna Rachman Fajri Fajri Fatimah, Sundari Fitriana Fitriana Guruh Amir Putra Hamdat, Amin Hamid, Usman Hamzah, Fyrda Faradyba Harahap, Erwinsyah Hasyim Hastuti Herman Heriyadi, Heriyadi Hermagustiana, Istanti Herman, nfn I Made Budiarsa Idris Imaduddin, Imaduddin Indrianto Kadeko Irwan Irwan Iskandar Iskandar Jabal Nur, Jabal Jeanny Maria Fatimah Jefi, Jefi Kadir, Djamaluddin Kalukar, Ventje Janny Kunta, Tamrin LUKMAN ANAS Mardhatillah , Mardhatillah Mardianah, Mardianah Maria Maria Maruloh, Maruloh Maryati Ma’suf, Assayuthi Messa, Samsuddin B. Muhammad Arsan Jamili Muhammad Faisal Muhammad Nur Hidayat Mukhlis Amin Mukhtar, Afiah Nasir, Munawir Nawangwulan, Kurniati Nur Aida Nur Aida, Nur Nurfaidah Nurfaidah Nurfaidah Nurhalizah, Ninda Nurpadila, Nurpadila Nurul Chaerunnisa, Novia Patimang, Andi Pratiwi Hasan, A Suci Ratna Dewi Restyanti, Yuli Rostiati Dg Rahmatu Salam, Kartanegara Salmawati Salmawati, Salmawati Sandy, Asnur Sangadji, Muhammad Nur Septian Palma Ariany Serlin serang Shaleh, Muhammad Shodiq, Andi Ahmad Sitti Aida Azis, Sitti Aida Sri Wulandari Sriwijaya, Reski Rahman Sumandito, Aji Sunarto , Sunarto Suriyanti , Suriyanti Suriyanti, Suriyanti Tasmil, nfn Titin Wahyuni Tu Sa’diah, Siti Latifah Tupanwael, Fenti A. Tuti Bahfiarti Uki, Riyan Setiawan Veithzal Rivai Zainal Wahidah , Wahidah Wahyuni, Vebriayanti Waluyo, Subur Waluyo, Subur Widyastuty, Wiwiek Yayat Dendy Hadiyat Yundari, Yundari Zainuddin, Yuliani Zainuddin, Zainuddin Zakaria Zakaria