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Barin Barlian
Universitas Perjuangan Tasikmalaya
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Pengaruh Kualitas Produk dan Kualitas Pelayanan terhadap Kepuasan Nasabah: (Survey Pada Nasabah PT. Bank Rakyat Indonesia, Tbk Cabang Majalengka Barin Barlian
JURNAL BUANA INFORMATIKA CBI Vol 6 No 1 (2018): Buana Informatika
Publisher : LP2M CBI PRESS

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (74.851 KB) | DOI: 10.53918/jbicbi.v6i1.48

Abstract

The purpose of this study is to know and analyze Product Quality and Service Quality to Customer Satisfaction. The object to be studied is PT. Bank Rakyat Indonesia, Tbk Cabang Majalengka. The research method used is survey method. The collection of data obtained through interviews, questionnaires and literature. Population in this research is Customer at PT. Bank Rakyat Indonesia, Tbk Cabang Majalengka. By using path analysis, the study found that partially, Product Quality and Service Quality have significant influence on Customer Satisfaction. Simultaneously, Product Quality and Service Quality has a significant influence on Customer Satisfaction, So the hypothesis was verified.
PENGARUH KUALITAS PELAYANAN DAN KETEPATAN WAKTU PENGIRIMAN TERHADAP KEPUASAN KONSUMEN : Survey Pada Konsumen PT. Pos Indonesia (Persero) Kantor Pos Cabang Indihiang Akbar Maula Fachreza; Ari Arisman; Barin Barlian
JISMA: Jurnal Ilmu Sosial, Manajemen, dan Akuntansi Vol 1 No 4 (2022): Oktober 2022
Publisher : Melati Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59004/jisma.v1i4.151

Abstract

This study aims to determine the effect of service quality and timeliness of delivery on consumer satisfaction (survey on consumer of PT Pos Indonesia (Persero) Indihiang). The results showed that there was a positive and significant effect of service quality on consumer satisfaction at PT POS Indonesia (Persero) branch post office Indihiang. The results showed that there was a positive influence and timeliness of delivery on consumer satisfaction at PT POS Indonesia (Persero) branch post office Indihiang. Based on this, it can be concluded that if there is an increase in the value of service quality, the value of consumer satisfaction will also increase. Based on this, it can be concluded that if there is an increase in the value of on time delivery, the value of consumer satisfaction will also increase.
Pengaruh Gaya Kepemimpinan dan Komunikasi Terhadap Kinerja Pegawai di Gudang Distributor PT. Bina San Prima Tasikmalaya Barin Barlian
JURNAL BUANA INFORMATIKA CBI Vol 5 No 1 (2017): Buana Informatika
Publisher : LP2M CBI Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (301.557 KB) | DOI: 10.53918/jbicbi.v5i1.23

Abstract

The purpose of this study is: to know Style Leadership, Communication and Employee Performance at Branch Mc'Donalds Tasikmalaya, to determine the effect on the Performance Leadership Style, effect and influence on the Performance Communication Leadership Style and communication together (simultaneously) on the Performance of the Mc 'Donalds Branch Tasikmalaya. Author of the research methods used in this research is descriptive and associative. Unit analysis on Warehouse Distributors Warehouse employee PT. Bina San Prima Tasikmalaya many as 31 people. The conclusion of this study is as follows. Leadership Styles on Employees PT. Bina San Prima included in the category of Pretty Good with scores of 92, but there are still below average in the dimensions of autocratic leadership. Communication on employees of PT. Bina San Prima included in the category of Pretty Good with scores of 92, but there are still below the average the dimensions Communications Diagonal. Employee Performance PT. Bina San Prima included in the category of Pretty Good with scores of 92, but there are still below average in the dimensions of quality. Leadership style influence on Employee Performance at PT. Bina San Prima at 0.2202 so H0 is rejected and HI accepted (accepted hypothesis). Communications effect on Employee Performance at PT. Bina San Prima at 0.2515 H0 and HI accepted (the hypothesis is accepted) .. 6). There is the influence of leadership style and communication together (simultaneously) on Employee Performance at PT. Bina San Prima at 0.472
Pengaruh Kualitas Produk dan Kualitas Pelayanan terhadap Kepuasan Nasabah: (Survey Pada Nasabah PT. Bank Rakyat Indonesia, Tbk Cabang Majalengka Barin Barlian
JURNAL BUANA INFORMATIKA CBI Vol 6 No 1 (2018): Buana Informatika
Publisher : LP2M CBI Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (74.851 KB) | DOI: 10.53918/jbicbi.v6i1.48

Abstract

The purpose of this study is to know and analyze Product Quality and Service Quality to Customer Satisfaction. The object to be studied is PT. Bank Rakyat Indonesia, Tbk Cabang Majalengka. The research method used is survey method. The collection of data obtained through interviews, questionnaires and literature. Population in this research is Customer at PT. Bank Rakyat Indonesia, Tbk Cabang Majalengka. By using path analysis, the study found that partially, Product Quality and Service Quality have significant influence on Customer Satisfaction. Simultaneously, Product Quality and Service Quality has a significant influence on Customer Satisfaction, So the hypothesis was verified.
PENGARUH CITRA MEREK, KUALITAS LAYANAN, DAN HARGA TERHADAP KEPUASAN PELANGGAN (SURVEI PADA PELANGGAN DISTRIBUTOR CONSUMER GOODS DI TASIKMALAYA) Mila Karmila; Barin Barlian
Jurnal Cakrawala Ilmiah Vol. 2 No. 8: April 2023
Publisher : Bajang Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

The purpose of this study was to determine and analyze the Effect of Brand Image, Service Quality and Price on Customer Satisfaction either partially or simultaneously on Consumer Goods Distributors in Tasikmalaya City. The object of study was the Consumer Consumer Distributor Distributor in Tasikmalaya City. The research method used is multiple linear regression analysis. Data collection was obtained through observation, questionnaires and literature study. The population in this study was 304 customers. The results showed that Brand Image, Service Quality and Price had a significant effect both partially and simultaneously on customer satisfaction of Consumer Goods Distributors in Tasikmalaya City.
Pengaruh kepemimpinan, kompensasi dan Organizational Citizenship Behavior (OCB) terhadap kinerja pegawai Barin Barlian; Agus Peni Jaelani
Journal of Business Management Education (JBME) Vol 5, No 3 (2020)
Publisher : Business Education Program of Universitas Pendidikan Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17509/jbme.v5i3.29335

Abstract

Kepemimpinan dalam organisasi berkaitan dengan kemampuan pemimpin untuk mempengaruhi atau membujuk para pegawai agar mampu mewujudkan tujuan organisasi dengan antusias. Antusiasme tersebut berkaitan dengan kinerja yang superior yang ditampilkan oleh pegawai. Kinerja merupakan perwujudan atas pekerjaan yang dihasilkan atau diemban pegawai dalam mengemban pekerjaannya. Hasil tersebut tercatat dengan baik sehingga ketercapaian kinerja yang seharusnya dengan apa yang terjadi dapat dievaluasi dengan baik tidak terkecuali bagi Rumah Sakit Prasetya Bunda Tasikmalaya. Faktor yang mempengaruhi kinerja diantaranya adalah sumber daya, kepemimpinan, imbalan (kompensasi), struktur dan desain pekerjaan.Tujuan dari penelitian yang telah dilakukan ini adalah untuk mengetahui pengaruh faktor kepemimpinan, kompensasi dan organizational citizenship behavior (OCB) terhadap kinerja pegawai. Penelitian ini menggunakan pendekatan kuantitatif dalam pengertian bahwa penelitian ini merupakan sebuah metode penelitian yang bertujuan menggambarkan fenomena atau gejala sosial secara kuantitati dan teknik analisis yang digunakan adalah teknik analisis jalur (Path Analysis).  
The Influence Of Location And Promotion On Product Purchasing Decisions (Survey on Consumers Cafe Jelang Hari Tasikmalaya) Gilang Tendi Abdillah; Rita Tri Yusnita; Barin Barlian
Jurnal Fokus Manajemen Vol 3 No 1 (2023): MAY
Publisher : Fakultas Ekonomi Universitas Dehasen Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/jfm.v3i1.3975

Abstract

This study aims to determine the effect of location and promotion on purchasing decisions at Cafe Jelang Hari (Survey of Cafe Jelang Hari). The method used is a Quantitative approach with the Survey method. With a research sample of 100 consumers of Cafe Jelang Hari. The data used is using primary data. The analytical tool used in this research is multiple regression using SPSS 25.0. The results showed that the location perceived by consumers of Cafe Jelang Hari has very good criteria. Promotion on Cafe Jelang Hari products has very good criteria. Purchasing decisions at Ahead of Day Cafe consumers have very good criteria. Simultaneously, location and promotion have a significant influence on purchasing decisions. Partially, location has a significant influence on purchasing decisions. Partially Promotion has a significant effect on purchasing decisions.
ANALISIS PENGENDALIAN PERSEDIAAN BAHAN BAKU DENGAN METODE EOQ: Studi Kasus pada PD Jaya Lestari di Kabupaten Garut Dwi Yanti Anjani; Barin Barlian; Ari Arisman
Jurnal Penelitian Multidisiplin Ilmu Vol 1 No 6 (2023): April 2023
Publisher : Melati Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

The study aims to see a comparison of raw material inventory at PD Jaya Lestari in Garut Regency before and after using the Economic Order Quantity (EOQ) method. From the results of research that has been carried out on the inventory of materials at PD Jaya Lestari. In determining the inventory of materials, it is carried out conventionally, namely by estimating the amount of raw materials in each acquisition. As a result, the company always experiences an excess in the inventory of its raw materials. The research method used is qualitative using statistical qualit control (SQC) data analysis techniques, the results show that the material inventory control applied by PD Jaya Lestari is not optimal. Where the company can still save inventory costs of Rp.668,097. The number of economical orders (EOQ) for materials is 603,907 kg and the total cost of raw material inventory for production is Rp.48,312,560. The amount of safety reserves for raw materials is 618 kg. Meanwhile, the reordering point for PD Jaya Lestari materials is carried out at the material inventory level at the point of 2064 kg.
Pengaruh Gaya Kepemimpinan dan Komunikasi Terhadap Kinerja Pegawai di Gudang Distributor PT. Bina San Prima Tasikmalaya Barin Barlian
BUANA INFORMATIKA CBI Vol 5 No 1 (2017): Buana Informatika
Publisher : LPPM AMIK Citra Buana Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53918/jbicbi.v5i1.23

Abstract

The purpose of this study is: to know Style Leadership, Communication and Employee Performance at Branch Mc'Donalds Tasikmalaya, to determine the effect on the Performance Leadership Style, effect and influence on the Performance Communication Leadership Style and communication together (simultaneously) on the Performance of the Mc 'Donalds Branch Tasikmalaya. Author of the research methods used in this research is descriptive and associative. Unit analysis on Warehouse Distributors Warehouse employee PT. Bina San Prima Tasikmalaya many as 31 people. The conclusion of this study is as follows. Leadership Styles on Employees PT. Bina San Prima included in the category of Pretty Good with scores of 92, but there are still below average in the dimensions of autocratic leadership. Communication on employees of PT. Bina San Prima included in the category of Pretty Good with scores of 92, but there are still below the average the dimensions Communications Diagonal. Employee Performance PT. Bina San Prima included in the category of Pretty Good with scores of 92, but there are still below average in the dimensions of quality. Leadership style influence on Employee Performance at PT. Bina San Prima at 0.2202 so H0 is rejected and HI accepted (accepted hypothesis). Communications effect on Employee Performance at PT. Bina San Prima at 0.2515 H0 and HI accepted (the hypothesis is accepted) .. 6). There is the influence of leadership style and communication together (simultaneously) on Employee Performance at PT. Bina San Prima at 0.472
Pengaruh Kualitas Produk dan Kualitas Pelayanan terhadap Kepuasan Nasabah: (Survey Pada Nasabah PT. Bank Rakyat Indonesia, Tbk Cabang Majalengka Barin Barlian
BUANA INFORMATIKA CBI Vol 6 No 1 (2018): Buana Informatika
Publisher : LPPM AMIK Citra Buana Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53918/jbicbi.v6i1.48

Abstract

The purpose of this study is to know and analyze Product Quality and Service Quality to Customer Satisfaction. The object to be studied is PT. Bank Rakyat Indonesia, Tbk Cabang Majalengka. The research method used is survey method. The collection of data obtained through interviews, questionnaires and literature. Population in this research is Customer at PT. Bank Rakyat Indonesia, Tbk Cabang Majalengka. By using path analysis, the study found that partially, Product Quality and Service Quality have significant influence on Customer Satisfaction. Simultaneously, Product Quality and Service Quality has a significant influence on Customer Satisfaction, So the hypothesis was verified.
Co-Authors Abdi Mutahari Atilah Adi Syahdana Nurfauzi Adi Syahdana Nurfauzi Agin Ahmad Muhaemin Agin Ahmad Muhaemin Agis Pebrian Agit Triyana Agus Peni Jaelani Ahmad, Wildanul Hakim Ai Kusmiati Asyiah Ai Kusmiyati Asyiah Ajeng Intan Mahmudah Ajeng Intan Mahmudah Ajeng Intan Mahmudah Aji Faisal Lutfie Akbar Maula Fachreza Akhsay, Mochamad Alvisyah Zanatunnisa Anggi Risnawati Anggi Risnawati Anis Wulandari, Anis Annisa Rachmania Putri Ansori, Muhammad Bahrul Arga Sutrisna Arga Sutrisna Arga Sutrisna Arga Sutrisna Arga Sutrisna Arga Sutrisna Ari Arisman Ari Arisman arif Arif Arif Arif Arif Asep Hermawan Askolani Askolani Askolani Asyiah, Ai Kusmiati Ayu Khoerun Nisa Budhi Wahyu Fitriadi Cece Rakhmat Cecep Abdul Hak Clarisa, Sonia Cucu Cahyati Dara, Nira Dya Dede Ilham Solehudin Delfi Santika Delia Mutia Sobirin Denthanika Shena Bagia Depy Muhamad Pauzy Dewi Yulianti Dhea Aprilyani Dheri Febiyani Lestari Dhiya Ahadia Shafa Didah Nurhidayah Dita Ratna Kania Dudu Risana Dudung Suryana Dudung Suryana Duri Noor Magnum Dwi Yanti Anjani Dwiki Rizki Utama Egi Dia Safitri Endah Julia Indrika Evilia Sri Yuniar Fahda Aidatul Fitroh Fahrani, Daffa Annasya Fanny Nurhasanah Fariyana Kusumawati, Fariyana Faujiah, Riska Fazdi Syah Praja Feby Febriandini Firdaus, Elanda Rachman Firmansyah, Hary Fitriana Fitriana Fitriana Fitriana Fitroh, Fahda Aidatul Fransiska Soejono Ghaling Achmad Abdul Ghonisyah Ghina Sofhi Oktaviani Gian Riksa Wibawa Gifar Fathur Rohman Gilang Tendi Abdillah Gunawan, Moch Tomi H. Ari Arisman H. Ari Arisman Haikal Pikri Haikal Pikri Hary Firmansyah Hary Firmansyah Herdis Rusyana Herdis Rusyana Heryani, Rena Hidayat, Mufti Kamil Hidayat, Ujang Rahmat Himawan Sulistio Ilham Ajie Saputra Wibawa Ilham Akbar Nugraha Ima Herdiana Indah Lupitasari Intan Rahayu Iqbal Nugraha Irawan, Irly Artiara Irma Andini Irsan Darma Santika Isha Putra Tejakusuma Jawad Nauqib Fazan Julmiansah, Yoga Kamil, Muahammad Rifqi Kartiko, Alfi Rahadya Kiki Wulansari Krisma Rama Nagara Kusuma Agdhi Rahwana Kusuma Aghdi Rahwana Lestari , Suci Putri Lestari, Suci Putri Lia Nursaadah Lismandini Lismandini Lismandini, Lismandini Lucy Dian Rosalin Lutfiah Sahara Luthfi Maolani Mardiana, Nurul Maulana, Sesep Miftah Mubarok Miftah Mubarok Mila Karmila Mila Karmila Mila Karmila Mila Karmila Moch Tomi Gunawan Mufti Kamil Hidayat Muhamad Edwin Juwana Muhamad Faiz Alawi Muhamad Gifar Arsyad Gundara Muhammad Arsyad Muhammad Denden Ramdani Muhammad Razi Fiqri Hasani Muhammad Rifat Pratama Muhammad Rijal Siddiq Murtadho, Naufal Mustikasari, Putri Nabila Annisa Fitri Nadhira Tsaniya Salma Hakim Nanda Namira Ramadina Nandila, Lisma Puput Neng Rindiani Sudrajat Ni Nyoman Ayu Suryandari Nira Dya Dara Nita Fauziah Oktaviani Novita Dewi Nugraha, Alwin Fralesta Nugraha, Iqbal Nugraha, Renaldy Anamal Nurhalimatu Syaidah Nurhayati, Sari Nurjanah, Endah Nurmalasari Nurmalasari Nurna Yuni Nurul Kompyurini, Nurul Nurul Mardiana Nurulaida, Rida Oktaviani, Ni Kadek Oktaviani, Nita Fauziah Panji Amanulloh Parid, Asep Patimah, Titin Praja, Fazdi Syah Pramadieta Herniwan Puja Fachri Hazami Putri Mustikasari Rafa Nur Afifah Ramdani Al Falah Ramdhani A, Naufan Renaldy Anamal Nugraha Rerdiana, Diki Restiani, Melpa Rexssa Fitriana Rezeki, Mila Sri Rida Nurulaida Rifa Melinda Nurachman Riska Faujiah Rismawan Rita Tri Yusnita Rizky Adam Fauzi Fadilla Rohman, Gifar Fathur Safitri, Egi Dia Sandra Sri Rahayu Sarah Munparidah Sekar Wangi, Ni Luh Ayu Sesep Maulana Shahnaz Tsamarotul Puadah Shahnaz Tsamrotul Paudah Sindi Febrianti Sinta Anisa Riswanda Sinta Sri Nurjanah Sintha Trisnayuni, Komang Ayu Sintia, Elis Sista Avrilyani Siti Zulfah Syahidah Sonia Clarisa Sri Ayu Agustini sri sudiarti Suci Putri Lestari Suci Putri Lestari Suci Putri Lestari Suci Putri Lestari Suci Putri Lestari suci putri lestari Suci Putri Lestari Suci Putri Lestari Sugestianita, Mitra Sulastri Sulastri Sutrisna , Arga Sutrisna, Arga Syahidah, Siti Zulfah Syahra Aliya Syahril Ramdani Syahrul Ramdani Nugraha Tanti Tiara Tatan Rusmawan Tiara, Tanti Titin Patimah Titin Patimah Titin Patimah Utama, Dwiki Rizki Utami, Anastasya Regita Wildan Maulana Yudhanta Sambharakreshna Yuni, Nurna Yuniar, Evilia Sri Yusril Fauzi Zamzam Fazrian Zamzam Fazrian