Claim Missing Document
Check
Articles

PENGARUH BAURAN PEMASARAN TERHADAP KUNJUNGAN RUMAH SAKIT : LITERATURE REVIEW Putri, Widya Kaharani; Tikirik, Wita Oileri; Ruslang, Ruslang; Alfiyani, Lina; Yakob, Asmirati; Rahmah, Anindita Hasniati; Sumini, Sumini; Uzizulloh, Muhammad Rafi; Rifai, Triaman; Santoso, Efrans Budi
Jurnal Kesehatan Tambusai Vol. 4 No. 4 (2023): DESEMBER 2023
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jkt.v4i4.22244

Abstract

Rumah sakit di Indonesia setiap tahunnya mengalami penambahan jumlah akan menimbulkan persaingan  produk dan jasa yang ketat. Marketing mix merupakan set variabel pemasaran yang digunakan oleh suatu perusahaan dalam mengejar tingkat penjualan yang ditargetkan dalam pasar. Implementasi bauran pemasaran yang efektif pada rumah sakit salah satu strategi dalam meningkatkan dampak signifikan terhadap citra lembaga dengan memanfaatkan sumberdaya secara maksimal, Rumah sakit dapat membangun citra yang positif dan bersaing dalam kualitas pelayanan yang bermutu sehingga jumlah kunjungan meningkat yang berdampak pada operasional rumah sakit tersebut. Tujuan dari literature review ini adalah mengetahui pengaruh bauran pemasaran terhadap kunjungan ke Rumah Sakit. Metode penelitian yang digunakan dalam penelitian ini dengan Systematic literature Review (SLR). Pencarian dari google scholar kemudian Artikel yang digunakan sebanyak 6 artikel yang memenuhi kriteria inklusi dan eksklusi. Berdasarkan hasil penelitian bahwa bauran pemasaran  product, process, dan people menyatakan adanya pengaruh terhadap kunjungan rumah sakit, bauran pemasaran untuk promotion dan evidence 5 artikel yang hasilnya adanya pengaruh terhadap kunjungan rumah sakit, sedangkan urutan selanjutnya place hasilnya adanya pengaruh terhadap kunjungan rumah sakit, dan yang terakhir bauran pemasaran price setengah artikel yang hasilnya mempengaruhi kunjungan rumah sakit. Simpulan dalam penelitian ini adalah adanya pengaruh bauran pemasaran  product, price, place, promotion, people, process, physcal evidence terhadap kunjungan  rumah sakit.
Mutu Layanan Peserta BPJS Kesehatan: Pendekatan Interaction Quality Dimension Ruslang; Yanuar Azis, Anugerah; Khaeriah B; Azizah, A. Nur; Mustafa, Idarwati; Mikhrunnisai, Andi; Yakob, Asmirati; Alfiyani, Lina
Jurnal Manajemen Informasi dan Administrasi Kesehatan Vol. 7 No. 1 (2024): JMIAK
Publisher : Program Studi D3 Rekam Medis dan Informasi Kesehatan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32585/jmiak.v7i1.5426

Abstract

BPJS Kesehatan continues to improve the quality of health services through various facilities that work with it. According to BPJS Kesehatan data in 2021, there are 10,228 puskesmas and 7,078 private clinics as First Level Health Facilities (FKTP), and 2,745 hospitals as Advanced Referral Health Facilities (FKRTL). This study aims to analyze the quality of BPJS Health services from the perspective of participants using the Interaction Quality Dimension approach at Puskesmas Tanasitolo, Wajo Regency, South Sulawesi. The research approach used is quantitative with a descriptive design. Data collection was carried out through distributing questionnaires to 99 respondents, namely BPJS Health participants who met certain criteria. The results showed that the attitude, behavior, and expertise of health workers have a significant impact on BPJS Health patient satisfaction. Therefore, it is important to continue to improve these aspects to ensure optimal health services for BPJS Kesehatan patients at the Puskesmas.
Pengaruh Pendidikan Kesehatan Dengan Model Pembelajaran Think Pair Share Terhadap Pengatahuan dan Sikap Anak Usia Sekolah Dalam Komsumsi Sayur Nirmawati Darwis; Ruslang, Ruslang; Hasan, Masrah; Yammar, Yammar; Wardanengsih, Ery
Innovative: Journal Of Social Science Research Vol. 4 No. 6 (2024): Innovative: Journal Of Social Science Research
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/innovative.v4i6.16371

Abstract

Anak usia sekolah merupakan usia dimana anak mengalami proses tumbuh kembang yang sangat pesat dan cepat dan memerlukan asupan gizi yang baik agar pertumbuhan dan perkembangan badannya seimbang. Salah satu pemenuhan gizi yang tepat ialah dengan mengonsumsi makanan sehat seperti mengonsumsi sayur. Namun kenyataannya anak masih sulit untuk mengkonsumsi sayur dalam jumlah yang memadai. Hal ini di karenakan pengetahuan anak mengenai pentingnya konsumsi sayur masih kurang dan berdampak pada sikap anak. Pendidikan kesehatandengan model pembelajaranThink Pair Share sangat berperan penting dalam menambah pengetahuan anak mengenai konsumsi sayur. Model Think Pair Share membuat anak akan berpikir kritis, saling merespon dan membantu dalam berdiskusi. Tujuan penelitian ini untuk mengetahui pengaruh pendidikan kesehatan dengan model pembelajaran Think Pair Share terhadap pengetahuan dan sikap anak usia sekolah dalam konsumsi sayur. Penelitian ini merupakan penelitian kuantitatif dengan metode penelitianpre-eksperimentaldengan rancangan one-group pre-post test design, dimana metode ini mengungkapkan ada tidaknya perbedaan pengetahuan dan sikap anak usia sekolah dalam konsumsi sayur sebelum dan sesudah di berikan intervensi. Populasi dalam penelitian ini yaitu siswa kelas 5 SDN 213 Lapongkoda sebanyak 85 siswa. Teknik pengambilan sampelyaituteknik total sampling, maka sampel dalam penelitian ini sama dengan jumlah populasi yaitu 85 responden. Data di analisa menggunakan Uji Wilcoxon Signed Rank Testuntuk pengetahuan dan sikap dengan signifikan p-value < 0,05 . Hasil uji Wilcoxon Signed Rank Testmenunjukkan p-value pengetahuan dan sikap yaitu 0,000 atau (p-value< 0,05). Hasil penelitian ini menyimpulkan bahwa pendidikan kesehatan dengan model pembelajaran Think Pair Share dapat meningkatkan pengetahuan dan sikap anak usia sekolah dalam konsumsi sayur.
Hubungan Total Quality Management (TQM) Dengan Kepuasan Pasien Di Ruang Perawatan Lantai 3 Di Rumah Sakit Hikmah Citra Medika Sengkang Azis, Anugerah Yanuar; Darwis, Nirmawati; Yammar, Yammar; Arafah , Eka Hardianti; Ruslang, Ruslang; Mu’sing, Abdul Baiz
Innovative: Journal Of Social Science Research Vol. 5 No. 3 (2025): Innovative: Journal Of Social Science Research
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/innovative.v5i3.18930

Abstract

Kondisi individu dipengaruhi oleh berbagai faktor, salah satunya adalah akses dan kualitas pelayanan kesehatan. Seiring meningkatnya taraf hidup masyarakat Indonesia, kesadaran akan pentingnya mutu layanan rumah sakit pun ikut bertambah. Secara umum, Total Quality Management (TQM) merupakan suatu pendekatan untuk meningkatkan mutu pelayanan. Jika diterapkan dengan baik, TQM dapat berkontribusi pada peningkatan kepuasan pasien, karena dianggap sebagai alat penting dalam upaya perbaikan kualitas layanan rumah sakit. Kepuasan pasien sendiri diartikan sebagai sejauh mana individu merasa terpenuhi harapannya terhadap layanan yang diterima. Penelitian ini menggunakan pendekatan kuantitatif dengan desain potong lintang (cross-sectional study) untuk menganalisis populasi atau sampel tertentu. Teknik pengambilan sampel yang digunakan adalah nonprobability sampling dengan metode total sampling, yakni seluruh anggota populasi dijadikan sampel penelitian. Dari 37 responden yang diteliti, sebanyak 22 orang (59,5%) menilai bahwa pelaksanaan TQM sudah baik, 12 orang (32,4%) menilai cukup, dan 3 orang (8,1%) menilai kurang. Dalam hal kepuasan pasien, sebanyak 33 responden (89,2%) menyatakan sangat puas dan 4 orang (10,8%) merasa puas. Hasil analisis menunjukkan adanya hubungan antara penerapan TQM dan tingkat kepuasan pasien di Rumah Sakit Hikmah Citra Medika Sengkang. Hal ini ditunjukkan dari indikator-indikator seperti Kepemimpinan (Leadership) dengan nilai p-value 0,000, Perencanaan Strategis (Strategic Planning) dengan p-value 0,000, dan Fokus pada Pelanggan (Customer Focus) dengan p-value 0,004 — seluruhnya menunjukkan signifikansi karena berada di bawah ambang 0,05
Pengabdian kepada Masyarakat Wonomulyo Tentang Pencegahan Stunting melalui Edukasi Pernikahan Dini dan Pemberdayaan Ekonomi: Service to the Wonomulyo Community Regarding Stunting Prevention through Early Marriage Education and Economic Empowerment Nurfadilah Maulana S.; Husni Nasir; Abd. Raziq; Ruslang, Ruslang; Hasriani, Hasriani
WAHATUL MUJTAMA': Jurnal Pengabdian Masyarakat Vol. 5 No. 1 (2024): WAHATUL MUJTAMA': Jurnal Pengabdian Masyarakat
Publisher : Pusat Penelitian dan Pengabdian Masyarakat (P3M) Sekolah Tinggi Ilmu Islam dan Bahasa Arab (STIBA) Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36701/wahatul.v5i1.1519

Abstract

The aim of this activity is to provide education to the entire Wonomulyo District community regarding the causes of stunting, the impact of early marriage and economic empowerment. The method used in this activity is the lecture and question and answer method (interactive) between resource persons and seminar participants. The benchmark for the success of this activity uses success indicators, namely participant participation and human resource development. The results of this community service activity show an increase in the scientific insight of the people of Wonomulyo District in minimizing the occurrence of stunting, early marriage and improving the community's economy. The implementation of this activity hopes to reduce the number of early marriages and stunting.
Hubungan Kinerja Pertugas Posbindu PTM dengan Kepatuhan Kontrol Penderita Hipertensi Ruslang, Ruslang; Yanuar Azis, Anugerah; B, Khaeriah; Islamia, Islamia; Wijaya, Nurhikmah
Journal Research of Health Administration and Public Health (JRHAPH) Vol. 1 No. 1 (2025): Journal Research of Health Administration and Public Health (JRHAPH)
Publisher : Lentera Pena Cendekia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.0425/2b3gnh71

Abstract

Hypertension is a non-communicable disease that poses a public health problem due to its contribution to high morbidity and mortality rates. In Indonesia, the prevalence of hypertension continues to rise, necessitating early detection efforts and effective management through programs such as Posbindu PTM. The performance of Posbindu PTM officers is considered an important factor that can influence the adherence of hypertension patients to routine check-ups. This study aims to determine the relationship between the performance of Posbindu PTM officers and the adherence to hypertension control among patients in Woronge Village. This research uses a cross-sectional approach with a purposive sample of 10 respondents. Data was collected through questionnaires and analyzed using Fisher's Exact Test. The results showed that 60% of the officers performed well, and 60% of the hypertension patients adhered to control. Bivariate analysis found a significant relationship between officer performance and control adherence, with a p-value of 0.048 (p < 0.05). Therefore, the performance of Posbindu PTM officers has a significant impact on the adherence of hypertension patients to health control. This highlights the importance of officers' roles in providing education and motivation to hypertension patients to ensure they follow health control routines. To achieve this, there is a need to improve the quality of officers' performance through training and strengthening monitoring systems at Posbindu PTM. Additionally, it is also important to engage the community more actively in this program, so they become more aware of the importance of sustainable hypertension management. Intensive training for officers and improvement of Posbindu PTM facilities can further support the success of this program.
Kajian Kebijakan Kesehatan dalam Upaya Pencegahan Hipertensi Masyarakat Pesisir Danau Tempe di Wilayah Kerja Puskesmas Liu B, Khaeriah; Ruslang, Ruslang; Yanuar Azis, Anugerah; Wulansari, Eka; Ailinnia, Tia
Journal Research of Health Administration and Public Health (JRHAPH) Vol. 1 No. 1 (2025): Journal Research of Health Administration and Public Health (JRHAPH)
Publisher : Lentera Pena Cendekia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.0425/3dqmhk75

Abstract

Hypertension is a major health issue contributing to cardiovascular complications in Indonesia, especially among the elderly. This study aims to evaluate health policies for hypertension prevention in the work area of Puskesmas Liu, specifically within the communities around Lake Tempe. The main focus of this research is to assess community understanding, the active role of Puskesmas, and the challenges faced in the implementation of hypertension prevention policies. The research method used is a qualitative phenomenological study with data analysis based on the Colaizzi approach. In-depth interviews were conducted with seven informants who are hypertension sufferers from the area during May-June 2025. The collected data were analyzed to identify key themes related to hypertension prevention policies. The results of the study show that the community’s understanding of hypertension and low-salt diets is still limited, with many people considering hypertension as an inherited condition. Puskesmas has conducted health education through Posbindu, but still faces challenges related to limited resources and educational media. The habit of consuming high-salt foods, particularly salted fish, poses a significant barrier to adopting a healthy diet. Family support also plays a crucial role in adherence to a healthy diet. This study emphasizes the importance of improving health education and involving families in hypertension prevention, as well as the need for more inclusive and community-based policies to effectively support hypertension prevention efforts.
Hubungan Accessibility dengan Citra Rumah Sakit di Ruang Rawat Inap RSUD Lamaddukkelleng Sengkang Mikhrunnisai, Andi; Nur Azizah, A; B, Khaeriah; Ruslang, Ruslang; Nurdiana, Nurdiana
Journal Research of Health Administration and Public Health (JRHAPH) Vol. 1 No. 1 (2025): Journal Research of Health Administration and Public Health (JRHAPH)
Publisher : Lentera Pena Cendekia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.0425/v4dh4c44

Abstract

The image of a hospital reflects the public's perception of the quality of services provided by a healthcare institution. This perception is shaped by various factors, one of which is accessibility. Easy and adequate access such as a strategic location, available transportation, and convenience in obtaining services is believed to enhance patient satisfaction and contribute to a positive image of the hospital. This study aims to determine the relationship between accessibility and hospital image among inpatient service users at RSUD Lamaddukkelleng Sengkang. This research employed a quantitative design with a cross-sectional approach. A total of 100 respondents were selected from a population of 14,204 inpatients using proportional stratified random sampling. Inclusion criteria included patients who were hospitalized for more than 2×24 hours, were conscious, able to be interviewed, and for children, accompanied by a parent or legal guardian. Data were collected using a structured questionnaire and analyzed using the Chi-Square test with the assistance of SPSS version 16. The results showed that 73% of respondents rated hospital accessibility as adequate, and 72% perceived the hospital image as positive. The statistical analysis yielded a p-value of 0.000, indicating a significant relationship between accessibility and hospital image. Therefore, the better the patient's access to hospital services, the more positive the hospital's image in the public's perception.
Eksplorasi Pendidikan Kesehatan Ibu tentang Stimulasi Perkembangan Anak pada Masyarakat Nelayan Kabupaten Bone Darwis, Nirmawati; Ruslang, Ruslang; Yammar, Yammar; Yanuar Azis, Anugerah; Puspita, Haswinda
Journal Research of Nursing & Midwifery (JRNM) Vol. 1 No. 1 (2025): Journal Research of Nursing & Midwifery (JRNM)
Publisher : Journal Research of Nursing & Midwifery (JRNM)

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Early childhood development stimulation has a significant impact on their cognitive, motor, and social growth. The knowledge and practices of mothers in providing developmental stimulation are crucial, especially in communities facing social and economic challenges, such as fishing communities. This study aims to explore the knowledge, practices, challenges, and sources of information related to child development stimulation among mothers in Bone Regency. This study uses a qualitative approach with in-depth interviews. A total of 15 mothers with children aged 0-24 months were selected using purposive sampling. The collected data were analyzed using the Colaizzi method to identify key themes. The majority of mothers have basic knowledge about motor and language stimulation, but they lack understanding of social and cognitive stimulation. The stimulation practices they carry out focus on gross motor stimulation and language through daily conversations. The main challenges faced are limited time due to work as fishermen and economic constraints that affect access to information. The primary sources of information come from personal experience, family, and close friends, with few accessing health services or mass media.The results of the study emphasize the importance of enhancing maternal health education on social and cognitive child stimulation. Additionally, better access to information through effective channels is needed, especially for mothers in areas with time and economic constraints. Community-based education and outreach can improve mothers' understanding and practices in child development stimulation.
Hubungan Usia dengan Tekanan Darah Sistolik dan Diastolik Lansia Hipertensi Ruslang, Ruslang; Darwis, Nirmawati; Yanuar Azis, Anugerah; Yammar, Yammar; B, Salmawati
Journal Research of Nursing & Midwifery (JRNM) Vol. 1 No. 1 (2025): Journal Research of Nursing & Midwifery (JRNM)
Publisher : Journal Research of Nursing & Midwifery (JRNM)

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Hypertension is one of the most common diseases suffered by the elderly. Hypertension is also referred to as “the silent disease” because there are no signs or symptoms that can be seen from the outside. The development of hypertension runs slowly, but is potentially very dangerous. In the initial survey conducted by the researcher, it was obtained data on the number of elderly people who experienced the most hypertension in Nepo Village. The purpose of this study was to determine the correlation between age and blood pressure of elderly hypertension. The method used in this study uses a descriptive method with a quantitative approach. The population in this study were 38 elderly people. The sampling technique used Accidental sampling with a total sample of 27 people according to the inclusion and exclusion criteria. Measurement of blood pressure using a Sphygmomanomater or Tensimeter (blood pressure measuring device), the use of an observation sheet to record the results of measuring the blood pressure of the elderly and informed consent as a statement of the elderly's willingness to become respondents which contains general elderly data such as identity. The results of statistical tests using the chi-square test obtained a correlation of age with systolic blood pressure p 0.046 <α 0.05 and a correlation of age with diastolic blood pressure p 0.044 <α 0.05, so it can be concluded that there is a correlation between age and blood pressure in elderly hypertension.
Co-Authors Abd. Raziq Abdul Ba'iz Mus'ing Abdul Ba’iz Mus’ing Abdullah Haddade Abdullah, Ashari Ade Sucitra Putri Agus Kurniawan B Agustin, Ananda Putri Ahmad Riadi Ahmad Yani Ahmad Yani Ailinnia, Tia Akbar, Zaidil Albiruni, Muh.Farhan Alfiyani, Lina Ambo Aming Ambo Upe Amir Imbaruddin Amir Imbaruddin, Amir Ananda Putri Agustin Andi Akbar Amin Andi St Nurazizah Akbar Andi Syahril Gunawan Angga Andriana Anggreni, Nuranisa Anugerah Anugerah Yanuar Azis Anugerah Yanuar Azis Anugerah Yanuar Azis Anugerah Yanuar Azis Aprilia, Andi Hafidha AR, Arni Arafah , Eka Hardianti Arni AR Arni AR AYU LESTARI Azis, Anugerah Yanuar Azizah, A. Nur B, Khaeriah B, Salmawati Barangkau Barangkau, Barangkau Darwis Darwis, Nirmawati Devy Febrianti Dollah, Aris Sakkar Eka Hardianti Eka Hardianti Arafah Eri Wardanengsih Erwing Erwing Ery Wardanengsih Ery Wardanengsih Farman Fatmawati Fatmawati Fatmawati Fatmawati Fatmawati Firda Sintia Fitriani Fitrianti Fitrianti, Fitrianti Haerunnisa Haerunnisa, Haerunnisa Halim Halim Halim, Halim Hasan, Masrah Hasdiani Nur, Fauziah Hasnidar Hasnidar Hasriani Hasriani, Hasriani Hasriyanti Hermawin Hermawin Holyness Nurdin Singadimedja Husni Nasir Ikdafila Ikdafila Ikdafila, Ikdafila Indah Raya Irfandi, Rizal Irmayani Irmayani Irsani Damayanti Islamia, Islamia Jayawarsa, A.A. Ketut Jumrah , Jumrah Junar, Wirdawati Khaeria Khaeriah B Khaeriah B Khaeriyah Adri Lili Suryani Lisna Lisna Lisna Lisna Mardhatillah Mariani, Syarifah Masrah Hasan Mien Burhanuddin Mikhrunnisai, Andi Monicha, Andi Muh. Hasbi Muh. Ilham Muhammad Arafah Muhammad Syarif, Muhammad Muliani Musdalifah Mustafa, Idarwati Mu’sing, Abdul Baiz Nia Febrianti Nirmawati Darwis Nirmawati Darwis Nirmawati Darwis Nirmawati Darwis Nirmawati Darwis Nirmawati Darwis Nirmawati Darwis Nirmawati Darwis Nirmawati Darwis Nirmawati Hamka Nismayanti Nur Aulia Hazzah Nur Azizah, A Nurcaya Nurcaya Nurcaya Nurcaya Nurdiana Nurdiana Nurfadilah Maulana S. Nurhaeda, Nurhaeda Nurhaedah Nurhaedah Nurhalisa, Nurhalisa Nurhikmah Paddiyatu, Nurhikah Puspita, Haswinda Putri Handayani Putri, Widya Kaharani Rahmah, Anindita Hasniati Rahwana, Rahwana Ramlan, Pratiwi Ratu Sulung, Andi Zhalzabila Regitha Cahya Putri W Renaldi Resti Oktavia Rifai, Triaman Riki Rusanda Riki Rusanda Rizky Rahayu Amas Rizky Rahayu Amas Rosdiana Rosdiana Samramadana, Muh Akram Santoso, Efrans Budi Selpiana Sintia, Firda Siti Hardianti Sri Hardianti Rosadi St. Nurjannah Rizkia Wahyuni Putri St. Rahma Sulistiani Jarre Sumini Sumini, Sumini Sunandar Said Suriani Suriani Surianti, Tetti Syah, Uswah Trywulan Syahruddin, A. Syahriyunita Syamsu Rijal Syamsuddin Tetti Surianti Tetti Surianti Tetti Surianti Tetti Surianti Tetti Surianti Tikirik, Wita Oileri Uzizulloh, Muhammad Rafi Wardanengsih, Ery widya astuti Wijaya, Nurhikmah Winarti Winarti Wulansari, Eka Yakob, Asmirati Yammar Yammar, Yammar Yanuar Azis, Anugerah Yudi Rafial Hadi Zulkarnain Sulaiman