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ANALYSIS OF QUALITY WORK OF LIFE, WORK DISCIPLINE AND ORGANIZATIONAL CITIZENSHIP BEHAVIOR ON THE PERFORMANCE OF ASN IN THE OFFICE REGIONAL SECRETARIAT OF GOVERNMENT OF BINJAI M Fariz Al Hafiz; Prihatin Lumbanraja; Iskandarini
International Journal of Social Science, Educational, Economics, Agriculture Research and Technology (IJSET) Vol. 2 No. 8 (2023): JULY
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijset.v2i8.183

Abstract

This research was conducted at the Regional Secretariat Office of Pemko Binjai located at L. Jend. Sudirman, No. 6, Binjai, Kec. Binjai, Binjai City, North Sumatra. The time of this research was conducted from March to May 2023. Based on the results of processing research data obtained from employees of the Regional Government Secretariat of the City of Binjai, the following conclusions can be conveyed as follows, Quality of Work Lifeeffect on Employee Performance at Regional Secretariat of Government of Binjai City. Work Discipline influences Employee Performance Regional Secretariat of Government of Binjai City. Organizational Citizenship Behavioreffect on Employee Performance atRegional Secretariat of Government of Binjai City. Quality of Work Life,Work Discipline andOrganizational Citizenship Behaviorsimultaneously affect the performance of employees atRegional Secretariat of Government of Binjai City.
PREPARING EVALUATION OF TOLL CONSTRUCTION PROJECT PLANS USING CRITICAL PATH METHOD (CPM) FOR TRANS SUMATERA TOLL SECTION Yusuf Luqman; Meilita Tryana Sembiring; Iskandarini
International Journal of Social Science, Educational, Economics, Agriculture Research and Technology (IJSET) Vol. 2 No. 10 (2023): SEPTEMBER
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Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijset.v2i10.259

Abstract

The rapid development of technology drives competition and efficiency in Information Technology projects. Toll road projects in Indonesia, such as the Trans Sumatra Toll Road and inner-city toll roads in Jakarta, face challenges of delays. The Critical Path Method (CPM) is used to plan and evaluate these projects for improved efficiency. Evaluation of project plans is necessary to complete pending tasks. This descriptive research utilizes Job and Activity Analysis to collect quantitative data on time, cost, and resources from construction activities on the Sumatra Toll Road. The collected data is then processed using CPM to create a schedule, identify critical paths, and evaluate float times. The research provides efficient project scheduling recommendations to complete the remaining tasks on the Sumatra Toll Road project. The study concludes that by adhering to the schedule, the project can be completed on time. Delays in previous projects were primarily caused by land acquisition issues. To prevent further schedule delays, preventive strategies and resource augmentation should be considered. In summary, this research contributes efficient project scheduling recommendations to complete the remaining tasks on the Sumatra Toll Road project.
PREPARING A CORPORATE SOCIAL RESPONSIBILITY (CSR) DISTRIBUTION STRATEGY TO CREATE GROUP INDEPENDENCE IN PT PLN (PERSERO) PARENT UNIT IN THE NORTH SUMATRA REGION Benny Candra Kurniawan; Nazaruddin; Iskandarini
International Journal of Social Science, Educational, Economics, Agriculture Research and Technology (IJSET) Vol. 3 No. 1 (2023): DECEMBER
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Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijset.v3i1.310

Abstract

Corporate Social Responsibility (CSR) is a commitment to improving community welfare through free business practices and contribution of company resources. However, the funds provided only created dependency and some businesses were even forced to close because they were unable to be independent. The Asset Based Community Development method is in line with the CSR spirit to improve community welfare. Therefore, the stages carried out in the research are collecting asset data, determining targets, developing asset-based strategies, determining the duties and responsibilities of each actor, and preparing steps to achieve the strategy that has been prepared. In this way, eight strategies were obtained which aimed at community independence and increasing the income of community members.
THE INFLUENCE OF LEADERSHIP STYLE, WORK MOTIVATION AND JOB STRESS ON EMPLOYEE PERFORMANCE AT PT. BANK SUMUT MEDAN HEAD OFFICE (CASE STUDY ON CREDIT ADMIN LEGAL OPERATIONAL DIVISION) Wolfgang Alfredo Lumbantobing; Sirojuzilam; Iskandarini
International Journal of Social Science, Educational, Economics, Agriculture Research and Technology (IJSET) Vol. 3 No. 1 (2023): DECEMBER
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Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijset.v3i1.314

Abstract

Employee performance is the result of implementing the goals of an organization, therefore good performance is an important thing for all employees to do. This research aims to determine the influence of leadership style, work motivation and work stress on the performance of PT employees. Bank Sumut Medan Head Office in the credit admin legal operations division. This type of research is quantitative. The data source was obtained through distributing questionnaires to employees at PT. Bank Sumut Medan Head Office in the credit admin legal operations division. The population and saturated sample in this study were 50 employees at PT. Bank Sumut Medan Head Office in the credit admin legal operations division. The analysis technique used is multiple linear regression analysis technique. The results of this research indicate that partially leadership style, work motivation and work stress influence employee performance. Simultaneously leadership style, work motivation and work stress influence employee performance by 61.8%, while the remaining 38.2% is influenced by other factors not included in this research.
THE INFLUENCE OF ORGANIZATIONAL JUSTICE ON THE COUNTERPRODUCTIVE WORK BEHAVIOR OF STATE CIVIL APPARATUS CASE STUDY: CENTER FOR SEED AND PLANTATION PLANT PROTECTION Diwan Hadi Prakoso; Harmein Nasution; Iskandarini
International Journal of Social Science, Educational, Economics, Agriculture Research and Technology (IJSET) Vol. 3 No. 1 (2023): DECEMBER
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Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijset.v3i1.315

Abstract

The background to this research is counterproductive work behavior found at BBPPTP Medan and indications of organizational injustice. This research discusses the influence of organizational justice which includes distributive, procedural and interactional justice on counterproductive work behavior. Quantitative methods are used in this research to test and analyze the influence of distributive justice, procedural justice and interactional justice on counterproductive work behavior. Responses from respondents were collected through distributing questionnaires using a random sampling method and using a sample of 40 respondents. Hypothesis testing uses multiple linear analysis techniques with the help of SPSS 22 software. The research results show that distributive justice has a negative and significant effect with a significance level (0.00 greater than 0.05), procedural justice has no significant effect on counterproductive work behavior with a significance level (0.272 greater than 0.05) and interactional justice has a positive and significant effect on counterproductive work behavior with a significance level of (0.005 less than 0.05). This shows that the higher the level of distributive justice received by employees, the level of counterproductive work behavior will decrease, the higher the interactional justice, the more counterproductive work behavior will increase. This research provides important implications for agencies to minimize counterproductive work behavior by paying attention to organizational justice, especially distributive justice and implementing procedural justice according to applicable regulations.
THE INFLUENCE OF LEADERSHIP STYLE, ORGANIZATIONAL CULTURE, AND WORK ENVIRONMENT ON THE PERFORMANCE OF PT EMPLOYEES. PERKEBUNAN NUSANTARA III (PERSERO) KEBUN BANDAR BETSY Ahmad Fitra; Iskandarini; Sugih Arto Pujangkoro
International Journal of Social Science, Educational, Economics, Agriculture Research and Technology (IJSET) Vol. 3 No. 2 (2024): JANUARY
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Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijset.v3i2.342

Abstract

The Influence of Leadership Style, Organizational Culture, and Work Environment on Employee Performance at Pt. Perkebunan Nusantara Iii (Persero) Kebun Bandar Betsy. This research was conducted at PT. Perkebunan Nusantara III (Persero) Kebun Bandar Betsy, while the object of research is employees at PT. Perkebunan Nusantara III (Persero) Kebun Bandar Betsy.The population in this study were employees of PT. Perkebunan Nusantara III (Persero) Kebun Bandar Betsy as many as 500 people. The sample in this study was 98 people. With the results, Leadership Style partially influences employee performance at PT Perkebunan Nusantara III (Persero) Kebun Bandar Betsy. Organizational culture partially influences employee performance at PT Perkebunan Nusantara III (Persero) Kebun Bandar Betsy. The work environment partially has no effect on employee performance at PT Perkebunan Nusantara III (Persero) Kebun Bandar Betsy. Leadership Style, Organizational Culture and Work Environment simultaneously influence employee performance at PT Perkebunan Nusantara III (Persero) Kebun Bandar Betsy.
ANALYSIS OF FARMERS' ATTITUDES AND SATISFACTION IN USING CERTIFIED POTATO (SOLANUM TUBEROSUM L.) SEEDS IN KARO DISTRICT Relli Karosekali; Salmiah; Iskandarini
International Journal of Social Science, Educational, Economics, Agriculture Research and Technology (IJSET) Vol. 3 No. 4 (2024): MARCH
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Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijset.v3i4.410

Abstract

The use of certified potato seeds is relatively very low because the price of seeds is expensive when compared to the prices of potato seeds made by the farmers themselves. The purpose of this study was to analyze the attitudes of farmers, farmers satisfaction, in using certified potato seeds in Karo District. The research method used is Fishbein multi-attribute to determine farmer attitudes, Customer Satisfaction Index (CSI) to determine farmer satisfaction levels and Importance Performance Analysis (IPA) to map attribute interests and performance. The results of the research on farmer attitudes were 176.45 with interpretations of liking to use certified potato seeds and a farmer satisfaction index of 76.74% with satisfied criteria while the results of the Importance Performance Analysis (IPA) analysis showed several attributes that needed to be maintained, namely resistance to pests and diseases, seed germination, yield selling price and temporary productivity that require attention are plant age, variety type, plant characteristics and seed size while attributes that need to be improved are seed price attributes, seed availability and seed labels.
ANALYSIS OF THE INFLUENCE OF LEADERSHIP STYLE, ORGANIZATIONAL COMMITMENT AND ORGANIZATIONAL CULTURE ON EMPLOYEE PERFORMANCE THROUGH EMPLOYEE JOB SATISFACTION AT THE CUSTOMS AND EXCISE SUPERVISION AND SERVICE OFFICE TYPE MADYA CUSTOMS B MEDAN Maliki Marpaung; Prihatin Lumbanraja; Iskandarini
International Journal of Social Science, Educational, Economics, Agriculture Research and Technology (IJSET) Vol. 3 No. 5 (2024): APRIL
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijset.v3i5.441

Abstract

Human resources are very important and cannot be separated from an organization, whether a company or institution. So it can be said that a company is growing rapidly if it has a lot of competent human resources in their field, otherwise if the human resources are not working with quality then the company's development will be hampered. The main problem that often occurs is the management's lack of attention to employee satisfaction which leads to better work implementation. This research aims to determine and analyze the influence of leadership style, organizational commitment and organizational culture on employee performance through employee job satisfaction at the Medan Customs and Excise Supervision and Service Office of Type B Medan. The type of research used is quantitative research. The population used in this research were 133 employees at the Medan Customs and Excise Supervision and Service Office, Type B Medan, using a saturated sampling technique as many as 133 employees. The data analysis technique in this research uses descriptive statistical analysis and structural equation modeling (SEM). The results of this research show that leadership style, organizational commitment and organizational culture have a positive and significant effect on employee job satisfaction. Leadership style, organizational commitment, organizational culture and employee job satisfaction have a positive and significant effect on employee performance. Apart from that, leadership style, organizational commitment and work culture have a positive and significant effect on employee performance through employee job satisfaction at the Customs and Excise Supervision and Service Office Type Madya Customs B Medan.
THE INFLUENCE OF ORGANIZATIONAL CULTURE, ORGANIZATIONAL COMMITMENT AND LEADERSHIP ON ORGANIZATIONAL CITIZENSHIP BEHAVIOR AT PT. JAYA CENTURY ABADI SENTOSA LHOKSEUMAWE CITY Cheptian Simamora; Sugih Arto Pujangkoro; Iskandarini
International Journal of Social Science, Educational, Economics, Agriculture Research and Technology (IJSET) Vol. 3 No. 6 (2024): MAY
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijset.v3i6.451

Abstract

Company performance must be seen broadly by identifying the success of the organization in meeting community needs and making improvements and improving services to the community because the government's performance has led to good governance. A successful organization is an organization that has a vision and mission that is clear, measurable and can be actualized in company performance. Performance measurement covers various aspects so that it can provide efficient and effective information in achieving performance. Measuring company performance cannot be separated from the performance of its employees. By doing their work, employees produce something called output. Performance is the result of work carried out by employees or real behavior that is reflected in their role in the organization as the organization has one goal, namely seeking profit. The organization can act on the activities or actions of the organization's employees.From previous research observations, it is also known that the phenomenon that occurs in organizations is that there is still a lack of role models for managers in terms of entering and leaving work on time, so this has become a culture or tradition among employees because many employees are not punctual, making employee performance not optimal.
THE INFLUENCE OF RETAIL SERVICE QUALITY ON CUSTOMER LOYALTY WITH CUSTOMER SATISFACTION AS AN INTERVENING VARIABLE IN ALFAMIDI MEDAN CITY Finella Gilda Novia Sembiring; Iskandarini; Sugih Arto Pujangkoro
International Journal of Social Science, Educational, Economics, Agriculture Research and Technology (IJSET) Vol. 3 No. 6 (2024): MAY
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijset.v3i6.459

Abstract

Research purposesTo analyze whether retail service quality, retail service quality influences customer satisfaction and customer loyalty at Alfamidi in the city of Medan.The type of research that the author uses in the research is quantitative research. This research was conducted at Alfamidi in the city of Medan, starting from June to August 2023. The population in this research were customers shopping at Alfamidi in the city of Medan in the surrounding Medan Amplas area, namely Alfamidi SM Raja 3, Alfamidi Selambo, Alfamidi Amplas, and Alfamadi Super SM Raja who used Alfamidi member cards amounted to 1,970 customers for a month, which became the research population. The sampling carried out in this research used purposive sampling. So the resulting sample is 220 samples. With the results of Retail Service Quality, it has a positive and significant effect on Customer Satisfaction at Alfamidi, Medan City. Retail Service Quality has a positive and significant effect on Customer Loyalty at Alfamidi, Medan City. Customer Satisfaction has a positive and significant effect on Customer Loyalty at Alfamidi, Medan City. Customer Satisfaction mediates the influence of Retail Service Quality on Customer Loyalty in Alfamidi, Medan City.
Co-Authors Abdul Rahim Matondang Ade Fitri Yasha Afrizal . Agustina Agustina Ahmad Fitra Alexander Limbong Ameilia Zuliyanti Siregar Amelia Natasya P Andryanto Simanjuntak Anggi Ardiansyah Anggi Aulia Nasution Anggriyani, Yuli Anizar Anizar Annevelin Naibaho Arief Gibran Hidayat Siregar Arisa Viniasari Lubis Aulia Harfi S Bahauddin Barus, Mozart Barus, Mozart Bahauddin Beby Karina Fawzeea Sembiring Benny Candra Kurniawan Bima Oskar S H Cheptian Simamora Claudya Rahmi Cosine Melvin Sitorus Pane Cut T.B Risty Dahlia Dara Meutiasari Dara Meutiasari Darma, Endra Debby Octaviani Dewi Irwana Sari Dewi Rucci Manulang Dexna Sofiaranti Solin Diana Chalil Diana Chalil Diwan Hadi Prakoso Edberg Partogi Eka Syaputra Elizabeth Sarah Febrina Emalisa Emalisa Emalisa Emalisa Emalisa Erpina Pakpahan Faiz Ahmad S Faiz Andito Fanani Rizki Pohan Fanny Sitompul Fauziah, Lily Fauzul Azhimah Febrira, Sabrina Finella Gilda Novia Sembiring Frandi Simbolon Friskila Elsy Simbolon Fritz Mesakh Tarigan Silangit Hadiwinata, Hadiwinata Haposan Hutabarat Harmein Nasution Hasman Hasyim Hasman Hasyim Hirorimus Limbong Husni Sinulingga, Muhammad Ika Desni Sarwesti Ikram Anggita Nasution Imam Indarto Gunawan Indira Rosalyn Tamba Iqbal, Muhammad Iqlima Syafira Jopianus Tumanggor Josua Robi Simbolon Jumiyati Jumiyati Karina Shafira Khairul Rasyid Kholida Zuhri Harahap Lily Fauzia Lily Fauzia Lily Fauzia Lily Fauzia Lindawati Lindawati Luhut Sihombing Luhut Sihombing Luhut Sihombing M Fariz Afif Hasibuan M Fariz Al Hafiz M. Jufri M. Jufri M. Jufri Machfira Ernisolia Putri Maliki Marpaung Marisca Girsang Meidianta Ginting Meilita Tryana Sembiring, Meilita Tryana Mita Suryani Limbong Muhammad Ardi Muhammad Azwar Rangkuti Muhammad Febri Anggian Siregar Muhammad Habibie Muhammad Hafiz Muhammad Ihsan Nasution Muhammad Ihsan Nasution, Muhammad Ihsan Muhammad Ikhlasul Amal Muhammad Jufri Muhammad Rifki Muhammad Sucahyo Muhammad Zikri Atthariq Daulay Nasution, Khairina Nazaruddin Nazaruddin Negara Lubis , Satia Nelva Ginting Nidya Diani Noviarny Anggasta Lara Sumarlan Nurchalis Farid Nurmawaddah Rahmah Nusantry Sirait Pangeran Christ Romario Napitupulu Pohan, Vivi Gusrini R Prihatin Lumbanraja Prindo Pranata Tarigan Pro Deo Et Patria Sembiring Pujiati Pujiati Pujiati Pujngkoro, Sugih Arto Putri Dian Sari Damanik Putri Yulia Rahmadhani, Vivi Gusrini Rahmanta Rahmanta Rahmanta Ginting Rahmanta Ginting Rahmanta Rahmanta Rahmanta Rahmanta Rahmat Saleh Ramadhani, Ayu Rizki Ramli Ratu Aisyah Ratih Primaputri Relli Karosekali Reza Susanto Ridho Islami Rizka Faradina Rizki Yulia Siregar Rizky Yunanda Sitepu Rulianda P Wibowo Salmiah Salmiah Salmiah Satia Negara Lubis Satia Negara Lubis Satia Negara Lubis Satia Negara Lubis Savira, Nadila Sembiring, Yanita Melissa Br Siahaan, Elisabet Silalahi, Firmann RL Sirojuzilam Sirojuzilam Hasyim SITI FATIMAH Siti Hafsah Siregar Siti Khadijah Sri Fajar Ayu Sugih Arto Pujangkoro Sugih Arto Pujangkoro Sugih Arto Pujngkoro Sutarman Sutarman Sylvia Nurul Aini T. Risha Sefilla Chairawani Tahani Badrul Munir Tania Alda Tavi Supriana Tavi Supriana Tengku Ina Maghfira Terkelin Surbakti Thomson Sebayang Thomson Sebayang Thomson Sebayang Tiara Ulfa Purba Tuty Flower Kaban Vivi Gusrini Rahmadani Vivin Oktaviani Wanda Aruan Wiji Setiawan Wolfgang Alfredo Lumbantobing Yeni Absah yeni absah Yoangga Praditya Yoga Muhammad Phalovey Yuli Anggriyani Yusak Maryunianta Yusak Maryunianta Yusra Mauliza Nasution Yusuf Luqman Zahari Zein Zainal Abidin Damanik Zuliya Hermis