Articles
Influence of Internal Service Quality and Career Development on Employee Performance through Organizational Citizenship Behavior
Angkasa Maharani, Indah;
Nurhayati, Mafizatun
Dinasti International Journal of Management Science Vol. 5 No. 6 (2024): Dinasti International Journal of Management Science (July - August 2024)
Publisher : Dinasti Publisher
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DOI: 10.38035/dijms.v5i6.2890
This study aims to analyze the factors that influence the employee performance at PT. Leschaco Logistic Indonesia. The population of this research is employees of PT. Leschaco Logistic Indonesia with a total sample of 148 permanent employees. The data analysist method used Structural Equation Model-Partial Least Square (SEM-PLS). The research results show that internal service quality has an influence on employee perfomance. Furthermore, organizational citizenship behavior act as mediating role between internal service quality and career development on employee performance. However, on the other side, career development has no influence on employee performance. Employee performance is influenced by caring between colleagues and a positive work environment with minimal conflict can increase employee performance. However, self-development which held by the company is not able to increase employee performance
THE EFFECT OF WORKLOAD AND JOB CHARACTERISTICS ON EMPLOYEE PERFORMANCE THROUGH WORK-SCHOOL CONFLICT AS MEDIATION VARIABLE
Setyowati, Ade;
Nurhayati, Mafizatun
Dinasti International Journal of Digital Business Management Vol. 1 No. 1 (2019): Dinasti International Journal of Digital Business Management (December 2019 - J
Publisher : Dinasti Publisher
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DOI: 10.31933/dijdbm.v1i1.119
This study aims to examine and analyze the effect workload and job characteristics on employee performance through work-school conflict as a mediating variable for employees who are continuing their graduate studies. The research method uses quantitative approaches. The sample selection is done by using Hair Methodl, namely by multiplying 5-15 with indicators (60 indicators), so sample obtained by 300 employees who are continuing their graduate studies in Jakarta. The technique of collecting data uses a questionnaire. Data were analyzed using SEM-PLS 3.0.The result showed that wokload had a positive and significant effect on work-school conflict, but no effect on employee performance. Job characteristics had a positive and significant effect on employee performance, but no effect on work-school conflict. Work-school conflict had negative and significant effect on employee performance. In addition, work-school conflict had full mediated work load on employee performance, but no effect mediating for characteristics to employee performance
The Impact of Talent Management and Job Rotation on Employee Engagement: The Role of Intrinsic Motivation
Widodo, Widodo;
Nurhayati, Mafizatun;
Pujiwati, Ami
International Journal of Management and Digital Business Vol. 3 No. 2 (2024)
Publisher : Asosiasi Dosen Peneliti Ilmu Ekonomi dan Bisnis Indonesia
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DOI: 10.54099/ijmdb.v3i2.1129
This study aims to analyze the influence of talent management and job rotation on employee engagement mediated by intrinsic motivation. The populations and samples taken were employees in staff positions within Yogyakarta Regional Tax Office with 230 respondents. This research used survey method with a closed questionnaire in the Google-form as research instrument and measured with Likert scale five points. The analysis method used is the Structural Equation Model – Partial Least Square (SEM-PLS) with the help of SmartPLS software version 3.2.9. The results show that talent management has a positive and significant effect on employee engagement. Talent management also has a positive and significant effect on intrinsic motivation. Intrinsic motivation has a positive and significant effect on employee engagement. Job rotation has a negative and significant effect on employee engagement. Job rotation has a positive and significant effect on intrinsic motivation. The role of intrinsic motivation in mediating the effect of talent management on employee engagement is included in partial mediation with the complementary mediation category. Intrinsic motivation also plays a role in mediating job rotation on employee engagement and is included in partial mediation with the competitive mediation category.
Financial Impact of Surgical Wound Infection Post Elective Sectio Caesaria in Hospital
Noveyla hardhaning tyas;
Nurhayati, Mafizatun
Adpebi International Journal of Multidisciplinary Sciences Vol. 1 No. 1 (2022)
Publisher : Asosiasi Dosen Peneliti Ilmu Ekonomi dan Bisnis Indonesia
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DOI: 10.54099/aijms.v1i1.180
Purpose –The hospital is responsible for patient safety during the treatment period. Surgical wound infection is part of the main problem in midwifery services because it can hinder surgical wound healing, increase treatment time and increase treatment costs. As well as increasing the morbidity and mortality rates in obstetric services. The aim of this study was to determine the effect of surgical wound infection on patient care costs. Methodology/approach –The research method used by the researcher is a qualitative approach with a descriptive method. The results showed that post-cesarean surgical wound infection had an impact on finances, namely the high cost of hospital care. This is in accordance with the results of interviews and documentation conducted by researchers. Findings –It was concluded that postoperative wound infection elective caesarean section increased hospital costs. Large annual cost savings can be achieved by reducing the incidence of surgical site infections.
Talent Management Implementation for Millennials as an Effort to Achieve Sustainable Organizational Performance
Katharina, Silvia;
Nurhayati, Mafizatun
Adpebi International Journal of Multidisciplinary Sciences Vol. 1 No. 1 (2022)
Publisher : Asosiasi Dosen Peneliti Ilmu Ekonomi dan Bisnis Indonesia
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DOI: 10.54099/aijms.v1i1.248
This study aims to find out the implementation of talent management at Payzett which is dominated by Millennials, assess its effectiveness based on its contribution to the sustainability of organizational performance, and seek the improvement company can do to achieve organizational performance sustainability through talent management toward Millennials. This research is qualitative research conducted at Payzett, a fintech company in Jakarta, Indonesia. There were 14 key informants got involved in this research who are department heads in the company. This research shows that the implementation of talent management at Payzett has not optimally implemented. There are some improvements needed in order to readjust talent management strategy that can meet the needs of millennials in order to increase individual performance and make positive impact on organizational performance sustainability.
The Effect Of Transformasional Leadership And Training On Internal Service Quality With Organizational Culture As A Mediation Variable
Manggala, Istiqlal Wiranata;
Nurhayati, Mafizatun
Adpebi International Journal of Multidisciplinary Sciences Vol. 1 No. 1 (2022)
Publisher : Asosiasi Dosen Peneliti Ilmu Ekonomi dan Bisnis Indonesia
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DOI: 10.54099/aijms.v1i1.275
This study aims to analyze the factors that influence the quality of internal service at Burger King FSDT in South Jakarta. The population of this research is employees of Burger King FSDT in South Jakarta with a total sample of 126 employees. The data analysis method used Structural Equation Model-Partial Least Square (SEM-PLS). The results of the study found that transformational leadership has a positive and significant effect on organizational culture. Transformational leadership has no effect on the quality of internal services. Organizational culture has a positive and significant effect on the quality of internal services. Training has a positive and significant effect on organizational culture. Training does not affect the quality of internal services. Organizational culture is not able to mediate between transformational leadership variables and internal service quality. Organizational culture is able to mediate between training variables and internal service quality.
Workplace Spirituality and Knowledge Sharing on Employee Engagement: Mediated Role by Achievement Motivation
Mutiara, Athiyyah Nadiya Rianti;
Nurhayati, Mafizatun
Adpebi International Journal of Multidisciplinary Sciences Vol. 2 No. 2 (2023)
Publisher : Asosiasi Dosen Peneliti Ilmu Ekonomi dan Bisnis Indonesia
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DOI: 10.54099/aijms.v2i2.662
Purpose - This study aims to determine the role of workplace spirituality and knowledge sharing in influencing employee engagement with achievement motivation as a mediating variable.Methodology - Analysis of the model in the study using Partial Least Square (PLS) with SMART PLS Software Ver 4.0 with the sample of this study is an educational foundation located in West Jakarta. The research respondents were permanent teachers, totaling 108 teachers.Findings - This study proves that workplace spirituality and achievement motivation affect employee engagement, knowledge sharing does not affect employee engagement,workplace spirituality and knowledge sharing effect on employee engagement mediated by achievement motivation. Novelty/value - Finding meaning in work can have an impact on feeling attached to the organization and have an impact on increasing achievement motivation in carrying out work. Achievement motivation, if managed, implemented, and developed by an organization, can improve or create a work environment that is spiritual and knowledge sharing between employees will work effectively so that later an organization will have employees with a high level of engagement
Agile Leadership: Empowering Millennial Performance through Talent Management and Corporate Culture
Zulham, Muhammad;
Nurhayati, Mafizatun
Adpebi International Journal of Multidisciplinary Sciences Vol. 4 No. 1 (2025)
Publisher : Asosiasi Dosen Peneliti Ilmu Ekonomi dan Bisnis Indonesia
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DOI: 10.54099/aijms.v4i1.1202
Purpose – This study aims to examine the impact of agile leadership on the performance of BTN millennial employees, mediated by talent management and corporate culture Methodology/approach – This study involves Bank BTN employees, referred to as BTNers, categorized as Millennials, selected through purposive sampling. Data were collected using questionnaires and analyzed using the Partial Least Squares (PLS) method with SmartPLS version 3 software Findings – This research demonstrates that agile leadership significantly influences performance, talent management, and corporate culture. Furthermore, talent management and corporate culture significantly impact performance. Additionally, it was found that talent management and corporate culture can mediate the effect of agile leadership on employee performance Novelty/value – This study delves deeper into the role of agile leaders in shaping talent management and corporate culture, which are crucial for the performance of millennial employees—often characterized as vulnerable and lacking resilience—making this research highly relevant for discussion
Dampak Kompetensi dan Komitmen Profesional Terhadap Kinerja Guru dengan Disiplin Kerja Sebagai Variabel Mediasi
Lutfiana, Fifi;
Nurhayati, Mafizatun
Husnayain Business Review Vol. 5 No. 1 (2025)
Publisher : Asosiasi Dosen Peneliti Ilmu Ekonomi dan Bisnis Indonesia (ADPEBI)
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DOI: 10.54099/hbr.v5i1.1088
ABSTRACT The purpose of this study was to analyze the Influence of Teacher Competence and professional commitment on teacher performance with work discipline as an intervening variable. The method used in this study is a causal method with a quantitative approach. This study was conducted at SD Islam AL Ikhlas with a population of 87 employees and a sample used in this study of 80 teachers. The data collection technique used was a survey with a questionnaire instrument. Hypothesis testing in this study used structure equation modeling through Smart PLS software version 3.0. The results of this study indicate that teacher competence has a positive and significant influence on teacher performance. Teacher competence has a positive and significant influence on work discipline. Professional commitment has a positive and significant influence on teacher performance. Professional commitment has a positive and significant influence on work discipline. Furthermore, work discipline plays a partial mediating role in the influence of teacher competence on teacher performance, and work discipline plays a partial mediating role in the influence of professional commitment on teacher performance. Keywords: Teacher Competence, Professional Commitment, Teacher Performance, Work Discipline, SEM-PLS
The Evaluation of Green Behaviour Implementation in AL Fazza Nature School to Become Adiwiyata School
Sunarya, Asri Ismayati;
Nurhayati, Mafizatun
Journal of Sustainable Economic and Business Vol. 1 No. 4 (2024): Journal of Sustainable Economic and Business (JOSEB)
Publisher : ARE Publisher
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DOI: 10.70550/joseb.v1i4.33
The aim of this study is the evaluation of green behaviour implementation in Al Fazza Nature School to become an Adiwiyata school. The focus of the study is to comprehend how effective the environmental values applied in school events are and to analyse the strategy conducted by Al Fazza Nature School to become an Adiwiyata school. This study used a qualitative approach by conducting a case study method in Al Fazza Nature School. The data were taken from in-depth interviews, participant observation, and school notes analysis. The study result showed that the implementation of green behaviour in Al Fazza Nature School has been in line with environmental education principles according to the ministerial regulation of the Environmental Ministry (Permen LHK) number 23, year 2022, such as waste management using the 3R method (reduce, reuse, recycle) and the integration of environmental values in the school curriculum. However, there were several challenges to becoming an Adiwiyata school, including the lack of facilities or places related to energy conservation, teachers and students lack of commitment, and the need to create innovation related to environmental conservation. In order to make a strategic step, the school is expected to build a special team to carry out the process towards Adiwiyata.