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THE EFFECT OF PROMOTION, SERVICE QUALITY, PRICE AND LIFESTYLE ON FIRSTMEDIA CONSUMER SATISFACTION IN THE WEST JAKARTA AREA Dharaura Aziyasyah; Rojuaniah
Akrab Juara : Jurnal Ilmu-ilmu Sosial Vol. 10 No. 2 (2025): Mei
Publisher : Yayasan Azam Kemajuan Rantau Anak Bengkalis

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

The purpose of this study was to determine how much influence promotion, service quality, price and lifestyle have on consumer satisfaction. The object of this research is Firstmedia. This study collects data with a questionnaire, the scale used for the questionnaire is the Likert scale. There are 40 statements in the research questionnaire, so the minimum number of samples required is 200 respondents. Samples were selected using purposive sampling method. The measuring instrument used to measure the questionnaire used validity and reliability tests, validity tests were carried out by sampling the product moment correlation and reliability tests using Cronbach alpha. Meanwhile, to see the relationship between variables and the effect of each independent variable on the dependent variable using the t test and the analytical tool used is Multiple Linear Regression. The results of this study are that promotion, service quality, price and lifestyle have a positive and significant effect on consumer satisfaction
The Effect of Motivation and Job Satisfaction on Performance Through Employee Engagement as a Mediating Variable Untung Cristoper Simarmata; Rojuaniah
International Journal of Economics (IJEC) Vol. 4 No. 2 (2025): July-December
Publisher : PT Inovasi Pratama Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55299/ijec.v4i2.1362

Abstract

Employee performance an important role in human resource strategy that can determine the success of a company in achieving its vision and mission. The purpose of this study was to measure more specifically the influence of work motivation, job satisfaction on employee engagement and the performance of permanent employees of PT. Federal International Finance. This type of research is quantitative with a purposive sampling technique distributed through a questionnaire to 170 respondents of permanent employees of PT. Federal International Finance, male and female with a work period of more than 4 years with staff positions. Primary data analysis was carried out using the Structural Equation Modeling (SEM) method. The results of this study indicate that work motivation and job satisfaction have a direct effect on employee engagement. Furthermore, work motivation and job satisfaction have a direct effect on employee performance. Next, employee engagement has a direct effect on employee performance. Then employee engagement is proven to be a mediation between the relationship between work motivation and job satisfaction on employee performance. This study contributes to the company in maintaining and improving employee performance to be able to motivate employees to increase their knowledge and maximize their potential in this company. Then the company can prioritize employees who have more skills and contributions to the company in providing compensation. For further research, the researcher suggests expanding the research area and looking for objects in other fields.
Pengaruh Transformasi Budaya Perusahaan dan Pengembangan Karir Terhadap Keterikatan Karyawan Dimediasi Oleh Kepuasan Kerja Widiyanto, Ignatius Nugroho; Rojuaniah, Rojuaniah
Jurnal Locus Penelitian dan Pengabdian Vol. 4 No. 4 (2025): JURNAL LOCUS: Penelitian & Pengabdian
Publisher : Riviera Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58344/locus.v4i4.4152

Abstract

Keberadaan karyawan memiliki peran penting bagi keberlangsungan perusahaan. Pegawai yang terikat dapat mendorong semangat kerja dan komitmen terhadap organisasi. Semakin tinggi keterikatan karyawan, maka semakin tinggi kemungkinan kinerja perusahaan. Berdasarkan kajian atas penelitian-penelitian sebelumnya, terungkap beberapa variabel yang diduga dapat mempengaruhi keterikatan karyawan di antaranya transformasi budaya perusahaan, pengembangan karir, dan kepuasan kerja, tetapi dilakukan pada unit analisis penelitian yang berbeda-beda. Berdasarkan hal itu, tujuan penelitian ini adalah untuk melihat pengaruh Transformasi Budaya Perusahaan dan Pengembangan Karir terhadap Keterikatan karyawan Dimediasi oleh Kepuasan Kerja pada perusahaan manufaktur perkabelan di Indonesia. Pengumpulan data penelitian menggunakan metode survei dengan menyebarkan kuesioner, baik secara langsung maupun kuesioner online, dengan skala penilaian dari 1 sampai 5 poin. Populasi penelitian ini ialah karyawan pabrik di industri perkabelan di Tangerang, yang berjumlah 830 karyawan. Jumlah sampel diambil sesuai dengan alat analisis yang digunakan yaitu Structural Equation Modeling (SEM). SEM (Structural Equation Modeling), yakni sebanyak 200 responden. Hasil penelitian menunjukkan bahwa: 1) transformasi budaya perusahaan berperan dalam menciptakan kepuasan kerja; 2) pengembangan karir berperan dalam menciptakan kepuasan kerja; 3) transformasi budaya perusahaan berperan dalam menciptakan keterikatan karyawan kepada perusahaan; 4) pengembangan karir berperan dalam menciptakan keterikatan karyawan kepada perusahaan; 5) kepuasan kerja berperan penting dalam mendorong keterikatan karyawan; 6) transformasi budaya perusahaan berperan dalam menciptakan keterikatan karyawan kepada perusahaan, melalui perannya dalam menciptakan kepuasan kerja; 7)  pengembangan karir berperan dalam menciptakan keterikatan karyawan kepada perusahaan melalui perannya dalam menciptakan kepuasan kerja. Berdasarkan hasil penelitian ini, maka diperoleh implikasi manajerial di mana manajemen perusahaan perkabelan di Tangerang perlu memprioritaskan upaya peningkatan kepuasan kerja yang dibangun melaluai pengembangan karir dan transformasi budaya perusahaan.
The Effect of Advertising Attractiveness, Influencer Marketing, Online Customer Reviews on Brand Image and Purchase Decision: - Yuliana Qofifah; Rojuaniah
International Journal of Economics (IJEC) Vol. 4 No. 2 (2025): July-December
Publisher : PT Inovasi Pratama Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55299/ijec.v4i2.1525

Abstract

Advances in digital technology have changed the way companies interact with consumers, including in marketing communication strategies. In the context of the highly competitive telecommunications industry, the use of digital media is one of the keys to building brand image and influencing consumer purchasing decisions. This study was conducted to specifically analyze purchase decisions as a key variable influenced by various digital marketing communication factors, namely advertising attractiveness, influencer marketing, and online customer reviews, which then shape brand image. The purpose of this study was to more specifically measure the influence of advertising attractiveness, influencer marketing, and online customer reviews on brand image, as well as their impact on purchase decisions among Telkomsel product consumers in Wonosobo Regency. This type of research is quantitative with a purposive sampling technique distributed through questionnaires to 125 respondents. Primary data analysis was conducted using the Structural Equation Modeling (SEM) method. The results show that the independent variables of advertising attractiveness, influencer marketing, and online customer reviews significantly influence brand image, which in turn has a positive impact on purchase decisions. These findings provide important managerial implications for Telkomsel to continue optimizing digital-based marketing communication strategies, maintaining brand image consistency, and fostering customer engagement through social media. However, this study has limitations in terms of geographic coverage, focusing only on the Wonosobo region and being cross-sectional, thus not reflecting the dynamics of consumer perceptions over time. Further research is recommended to expand the study area and use a longitudinal approach to gain a deeper understanding and broader generalization of the results.
Coach Leadership and Achievement Motivation on Women Basketball Athletes Performance Citta Dewi, Kadek Pratita; Rojuaniah, Rojuaniah
Mutiara: Multidiciplinary Scientifict Journal Vol. 1 No. 10 (2023): Mutiara: Multidiciplinary Scientifict Journal
Publisher : Al Makki Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57185/mutiara.v1i10.94

Abstract

This study aims to determine the effect of coach leadership and achievement motivation on the performance of professional women's basketball athletes. This research is expected to contribute to the knowledge of organizational management and also make a practical contribution to clubs for the successful planning and implementation of improving athlete performance through coach leadership and motivation factors. This study uses a survey method. Respondents in this study were professional women's basketball athletes from six basketball clubs who participated in the 2021 Srikandi Cup, namely 1) Merpati Bali, 2) Friends of Semarang, 3) Flying Wheel Makassar, 4) GMC Cirebon, 5) Jakarta Scorpio and 6) Tanago Friesian Jakarta with a total sample of 120 athletes. The analysis technique uses SEM-PLS analysis. The results of the study show that the coach's leadership has an impact on achievement motivation and the performance of professional women's basketball athletes. The existence of support from good coach leadership will increase the athlete's achievement motivation. High achievement motivation makes athletes have big goals to achieve, so that athlete performance becomes better. Achievement motivation mediates the influence of coach leadership on athlete performance. The results of this study have implications that coaches need to provide more support to athletes so that they are more motivated to excel, so that they are expected to bring out their best performance for the team.
PENGARUH ENDORSMENT SELEBRITI, KETERIKATAN EMOSIONAL, DAN KEPERCAYAAN TERHADAP NIAT BELI Invantriani, Annisa; Moehammad Unggul Januarko; r, Endang Ruswanti; Rojuaniah
Jurnal Ekonomika: Manajemen, Akuntansi, dan Perbankan Syari'ah Vol. 14 No. 2 (2025): September (In Pres)
Publisher : Economic Faculty, University of Widya Gama Mahakam Samarinda

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24903/je.v14i2.3711

Abstract

Popularitas Korean Wave (Hallyu) yang terus meningkat dalam beberapa tahun terakhir telah meningkatkan ketertarikan masyarakat global terhadap selebriti dan idola Korea, yang merambah berbagai aspek seperti drama, musik, kuliner, dan gaya hidup. Penelitian ini mengkaji pengaruh Celebrity Endorsement (daya tarik selebriti), Emotional Attachment (ikatan emosional), dan Trust (kepercayaan) terhadap Purchase Intention (niat membeli) konsumen produk makanan ringan di Provinsi DKI Jakarta. Data dikumpulkan melalui kuesioner daring yang disebarkan melalui Google Form. Analisis model struktural dan pengujian hipotesis menggunakan metode Structural Equation Model (SEM) PLS dengan melibatkan 121 responden. Hasil penelitian menunjukkan bahwa Celebrity Endorsement berpengaruh signifikan terhadap Emotional Attachment. Selain itu, terdapat hubungan signifikan antara Celebrity Endorsement dan Trust, serta antara Celebrity Endorsement dan Purchase Intention. Lebih lanjut, Emotional Attachment juga terbukti berpengaruh signifikan terhadap Purchase Intention, demikian pula dengan Trust. Penulis berharap kolaborasi antara selebriti internasional dengan produk makanan ringan Indonesia dapat menarik minat konsumen, khususnya penggemar, sehingga meningkatkan penjualan melalui pemanfaatan Celebrity Endorsement, Emotional Attachment, dan Trust.
Pengaruh Keterikatan Emosional dan Interaksi Parasosial terhadap Niat Beli Melalui Mediasi Electronic Word of Mouth Aryanita Yunanda; Rojuaniah Rojuaniah
Jurnal Mahasiswa Manajemen dan Akuntansi Vol. 4 No. 2 (2025): Oktober : JUMMA'45: Jurnal Mahasiswa Manajemen dan Akuntansi
Publisher : Fakultas Ekonomi Universitas 45 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30640/jumma45.v4i2.5144

Abstract

The Hallyu phenomenon creates emotional attachment and parasocial interaction between fans and idols through social media, which brands then utilise for marketing strategies. This study aims to analyse the influence of emotional attachment and parasocial interaction on purchase intent, as well as to evaluate the mediating role of electronic word of mouth (eWOM) among K-pop fans in Indonesia. A quantitative method with an associative causal design was used through an online questionnaire using a Likert scale. The sample was obtained through purposive sampling and analysed using the Partial Least Squares – Structural Equation Modelling (PLS-SEM) method. The results of the study prove that emotional attachment and parasocial interaction have a positive influence on purchase intention, emotional attachment and parasocial interaction have a positive influence on eWOM, and eWOM has a positive influence on purchase intention. Additionally, eWOM mediates the relationship between emotional attachment and parasocial interaction on purchase intention. These findings contribute to the development of digital marketing literature and provide practical insights for brands to maximize communication strategies through public figures with strong psychological connections to their audience.
Dampak Keberlanjutan Organisasi Dan Lingkungan Terhadap Keberlanjutan MSDM Pada Maskapai Penerbangan Di Indonesia Wardana, Feji Gusti; Rojuaniah, Rojuaniah
Jurnal Pengabdian kepada Masyarakat Nusantara Vol. 4 No. 4 (2023): Jurnal Pengabdian kepada Masyarakat Nusantara (JPkMN)
Publisher : Lembaga Dongan Dosen

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Abstract

Keberlanjutan MSDM merupakan hal yang penting dalam meningkatkan kepuasan karyawan dalam organisasi. Tujuan penelitian ini adalah mengidentifikasi pengaruh Keberlanjutan Organisasi, Keberlanjutan Lingkungan terhadap Kepuasan Karyawan dan Keberlanjutan MSDM sebagai variabel intervening pada Maskapai Penerbangan Indonesia. Penelitian ini dilakukan kepada karyawan maskapai penerbangan indonesia, dengan menyebarkan kuesioner kepada 190 orang responden. Data yang terkumpul dianalisis menggunakan metode Structural Equation Modelling (SEM). Hasil penelitian menunjukan bahwa keberlanjutan organisasi dan keberlanjutan lingkungan mempengaruhi keberlanjutan manajemen SDM dan kepuasan karyawan. Sedangkan manajemen SDM dapat meningkatkan kepuasan karyawan. Selain itu ditemukan bahwa manajemen SDM juga dapat memediasi hubungan antara keberlanjutan organisasi dan keberlanjutan lingkungan terhadap kepuasan karyawan. Ketika organisasi memberikan fasilitas yang baik kepada karyawan maka akan meningkatkan atau mendorong karyawan untuk lebih semangat lagi untuk bekerja.
Pengaruh Optimism terhadap Career Adaptability dan Self Efficacy yang Dimoderasi oleh Program Kampus Merdeka (Magang Bersertifikat) Suranto, Angie Shanika Karien Pramudita; Rojuaniah, Rojuaniah
Jurnal Pendidikan Tambusai Vol. 8 No. 1 (2024): April 2024
Publisher : LPPM Universitas Pahlawan Tuanku Tambusai, Riau, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jptam.v8i1.13505

Abstract

Career adaptability menjadi faktor penting bagi mahasiswa yang akan memasuki dunia karir. Kemampuan ini menciptakan perencanaan karir dan tanggung jawab terhadap keputusan karir. Mahasiswa perlu menjalani berbagai pelatihan dan pengembangan diri untuk melewati masa transisi dari dunia pendidikan ke profesional. Kerjasama antara universitas, pemerintah, dan perusahaan sangat dibutuhkan. Penelitian kausal dan kuantitatif ini bertujuan mengeksplorasi pengaruh optimism terhadap self efficacy dan career adaptability, dengan moderasi program kampus merdeka (magang bersertifikat). Sampel 125 mahasiswa di perguruan tinggi swasta DKI Jakarta yang mengikuti program tersebut. Hasil analisis data menggunakan metode structural equation modelling partial least square (SEM PLS) menunjukkan optimism tidak berpengaruh langsung pada career adaptability, tapi berpengaruh positif pada self efficacy. Self efficacy tidak mempengaruhi career adaptability, sementara program kampus merdeka memiliki pengaruh positif pada career adaptability. Studi ini menyarankan agar universitas, pemerintah, dan perusahaan lebih efektif dalam mempersiapkan mahasiswa menghadapi perubahan dan tantangan karir.
Analisis Faktor-Faktor yang Mempengaruhi Niat Perilaku Penggunaan Layanan Mobile Banking Lutfi Alviandi; Rojuaniah
Reslaj: Religion Education Social Laa Roiba Journal Vol. 6 No. 6 (2024): RESLAJ: Religion Education Social Laa Roiba Journal
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/reslaj.v6i6.3171

Abstract

The COVID-19 pandemic that hit Indonesia in the first quarter of 2020 has pushed the banking industry to experience change and development through technology-based innovation. With information technology, banks are able to provide easy transaction services and access to information, as well as connecting the bank with its customers through the use of the internet, one of which is mobile banking. Behavioral intention to use can describe how much a customer wants to use mobile banking services, while use behavior is the intensity and/or frequency of users in using information technology. The aim of this research is to determine the behavioral intention to use mobile services. banking at one of the Government Banks of the Republic of Indonesia. This research uses a quantitative method with data collection distributed through a questionnaire in the form of a Google form. This research sample consists of 180 customers who have used the service for more than 1 (one) month. This research data was analyzed using SEM. The research results show that performance expectancy, effort expectancy, social influence, habit, and timeliness have a significant positive effect on behavioral intention to use. Apart from that, perceived risk has a significant negative effect on behavioral intention to use. Behavior intention to use has a significant positive effect on use behavior. Meanwhile, facilitating conditions, hedonic motivation, and price value have no effect on behavioral intention to use.
Co-Authors Abadi, Ferryal Abdul Haeba Ramli, Abdul Haeba Albert Albert Alfina Dwi Juniarti Amalia, Lia Aminullah Assagaf Anggrainy Putri Ayuningrum Anugraheni, Suci Aprillia, Fenny Aribowo, Teguh Arna Suryani, Arna Arya, Muhammad Ikhsanul Aryanita Yunanda Asmadillah, Fifin Azizah, Fadilah Nur Badiah Badiah Baety, Nur Bella Novita Berliani, Tiwi Citta Dewi, Kadek Pratita Destami, Gina Dery Dharaura Aziyasyah Djunaedi, Mira Kartika Dewi Dwikaryana, Farhan Egi Supriatna Elisa, Sabta Elistia Elistia Elistia Elistia Elistia, Elistia Endang Ruswanti Farhan Dwikaryana Fasyariani, Nabila Fitri Wahyuningsih Gecolea, Zianneil T. Gilang Ramadhan* Hafidz, Ikramina Larasati Hazrati Hanartyo, Ernawan Dwi Hasan, Manal Mohamed Havidz, Ikramina Larasati Hazrati Hendy Tannady Hikmawati, Elok Ikramina Larasati Hazrati Havidz ikramina, Ikramina Indartinah, Septi Indriyanti, Winny Invantriani, Annisa Ismail, Shafinar Januar Mansyah Jatmiko Jatmiko Jessica Angela Jovita Nathania Kadek Pratita Citta Dewi Kurniati, Nenny Lestari, Unik Dwi LIA AMALIA Lista Meria Lutfi Alviandi Lutfi Eka Sansetika Maya, Eka Is Maziyah Fichri Meria, Lista Mira Yona Mitsalina Tantri Moehammad Unggul Januarko Mudjiarto Mudjiarto, Mudjiarto Muvinna Adnal Haq Nadif, Muhammad Akhdan Naibaho, Santy Berliana Najihatun, Najihatun Nazam, Rio Mubaraq Nefianto, Tirton Nur Hasanah Nurlinda, R.A. Nydia Putri, Felicia Primasatria Edastama, Primasatria Puji Astuti Puji Astuti Puspasari, Suci Indah Qoiriyah, Mila Qonita, Rifatul r, Endang Ruswanti Rahmawati, Wulan Ramadani, Shafira Hafsari Ramadhan*, Gilang Regina Deka Sofia Rina Anindita Rizky, Amelia Rona Veonnita Safitri, Yola Salehati, Nurun Ala Sansetika, Lutfi Eka Santika, Syahira Dwi Sari, Bayu Mayang Savira, Karin Putri Setyawati, Galuh Shertin Ayu Fitria Sheyla Ayu Oktaviani Shiva Latifa SITI MARIAM Siti Mariam Siti Muawanatus Solikha Sri Langgeng Ratnasari Suderajat Suderajat Suranto, Angie Shanika Karien Pramudita Sutawidjaya, Ahmad Hidayat Suyitno, Edi Suyitno, Edy Syah, Tantri Yanuar Rachmat tanjung, rona Tantri Yanuar Rahmat Syah Tantry Yanuar Rahmat Syah Teguh Aribowo Toni Candra Unik Dwi Lestari Untung Cristoper Simarmata Vernanda, Olivia Veronica Lusianty Wardana, Feji Gusti Wati, Diana Fajar Widianto, Slamet Widiyanto, Ignatius Nugroho Wijaya, Henhen Winanta, Tang Tatang Yolanna, Yolla Yuliana Qofifah Zahra, Amanda