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Rahayu Ningsih
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Evaluasi Kualitas Layanan Website Kampus Merdeka Dengan Metode Webqual 4.0 Alam, Muhammad Ramadhan Sangisda; Ningsih, Rahayu; Wahidin, Ahmad Jurnaidi
Jurnal Ilmu Komputer Vol 17 No 2 (2024): Jurnal Ilmu Komputer
Publisher : Informatics Department, Faculty of Mathematics and Natural Sciences, Udayana University

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Abstract

Based on the data from Kemdikbud Ristek, more than 60,000 students have benefited from the MSIB Kampus Merdeka program. In the first batch, there were 12,837 students from 543 universities and 121 partners. In the second batch, the number of students doubled to 24,873 from 638 universities and 152 partners. Meanwhile, in the third batch, there were 27,977 students from 645 universities with 219 partners. This study analyzes the user satisfaction of students participating in the Kampus Merdeka program, specifically at Binasarana Informatika University, focusing on website quality (usability, information, and interaction) using WebQual 4.0. The results indicate that all three website quality variables significantly influence user satisfaction (F value = 45.350 > F table = 2.69). The coefficient of determination (R Square) shows a strong relationship between website quality and user satisfaction (58.6%), with other variables outside the scope of the study explaining the remaining variance. Partially, Information Quality does not have a significant effect, while Usability Quality and Service Interaction Quality have a positive and significant impact. Overall assessment of Kampus Merdeka website satisfaction is predominantly rated as good (51%) and very good (46%), indicating the need for improvement in terms of usability and website interaction.
Co-Authors A, Faiz Abdul Majid Adila, Nesria Aditya, Suwanda Agung Prasongko, Wahyu Ahmad Jurnaidi Wahidin Ahmad Wifaqi Shiddiqi Akmal, Fauzi Alam, Muhammad Ramadhan Sangisda Aminuddin Aziz, M.PdI, Abdullah Amra, Ricca Nophia Amra, Ricca Nophia Amra Ana Fatonah Ana Fatonah, Ana Ananda, Nely Angriani, Riana Anisa Putri Anjani, Yulia Rizki Anus Wuryanto Aprilliah, Widya Ariyanti, Putri Ariza, Disya Nurul Asrika Sari Harahap Auziah, Silfia Bancin, Fitriani Banciny, Fitriani Banurea, Indah Bariroh, Umi Basra, Sri Meiweni Basunanda, Muhammad Devan Beni Rahmatullah Carmel Meiden Caterin Magdalena Simamora Dafrizal, Dafrizal Damayanti, Elok Dania Azzahra, Keyza Desi Handayani Lubis Devi Risma Devind Camelia Rossa Dewi Yuliandari Dwi Aminatus Sa’adah Dwi, Gebi Sintia Eko Haryanto Eneng Iviq Hairo Rahayu Epianingsih, Yuliana Erawati, Wati Essa Waldhani, Gesti Febiola, Tasha Samira Feriyanto, Mochamad Zely Eko Gesti Essa Waldhani Hanifuddin Mahadun Hapid Hapid Herlina Ferliyanti Idawati, Khoirotul Irma Noviana, Irma Irnawati Irnawati Istiqomah, Amelia Isyana Emita Julian, Marval Juliani, Vivi Selesti K, Munawir Karnadi, Karnadi Kertanegara, I Wayan Alvin Kevin kevin Khofifa Inda Maulidah Khusnul Khotimah Laila Hayati, Laila Lisabela Narandia Maqfirah, Ulfa Maula, Iffatul Medianasari, Putri Melya Husna Minda Septiani Moch. Ainul Yaqin Monalisa, Dian Muh. Amir Anas Muhammad Agus Muljanto Muhammad Helmi Muhammad Husni Muhammad Rifai Muhammad Zulkarnain Narandia, Lisabela NH, Khairu Ramadani Nisaa', Choirin Noerbayani, Pani NURLIANA NURLIANA Nurpadilah, Sintia Dona Pabidang, Siswanto Pasaleron, Roni Pattiasina, Tiska Prameswari, Vidya Prastiwi, Yurika Pratomo, Andro Dewa Priatno, Priatno Primantari, FA. Luky Purwati, Rati Putri, Halimatussa’diyah Putri, Rahmayana Rahman, Ikhwan Raja, Bangkit Kharisma Rambe, Riska Sititah Rambe, Rizka Sititah Rasdiany, Apriana Nofriastuti Ratih Puspita, Ratih Ratna Ratna Ria Novianti Ricca Nophia Amra Rofiatul Hosna sanjay, sanjay Sanjaya, Ira Sapto Widiyanto Silalahi, Mey Ramenawati Silvy Amelia - Universitas BSI Simamora, Caterin Magdalena Sinta Rukiastiandari Siswanto, Felicia Solly Aryza Sri Muryani, Sri Sri Wahyuni Suarno Sadar Suhardoyo Suwanda Aditya Suwanda Aditya Saputra Titik Misriati Ulyana, Dyah Nurul Umami, Novita Utami, Hana Putri Verra Sofica Waldhani, Gesti Essa Walim, Walim Widya Aprilliah Wilda Tri Handayani Williandani, Mega Wina Yusnaeni Wulandari, Wiranda Yulia Ratih, Silvia yuliawati, eni Zainul Arifin