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All Journal ETIKONOMI Al-Manahij: Jurnal Kajian Hukum Islam Tadris: Jurnal keguruan dan Ilmu Tarbiyah INFERENSI Jurnal Ilmiah Peuradeun Al-Albab Owner : Riset dan Jurnal Akuntansi Tasamuh: Jurnal Studi Islam International Journal of Supply Chain Management Journal on Education Ultimacomm: Jurnal Ilmu Komunikasi E-Mabis: Jurnal Ekonomi Manajemen dan Bisnis Jurisprudensi: Jurnal Ilmu Syariah, Perundang-undangan, Ekonomi Islam Jurnal Review Pendidikan dan Pengajaran (JRPP) JURNAL LENTERA BISNIS Indonesian Journal of Halal Research Jurnal Ilmiah Edunomika (JIE) Jurnal Ilmiah Manajemen Kesatuan Community Development Journal: Jurnal Pengabdian Masyarakat AT-TIJARAH: Jurnal Penelitian Keuangan dan Perbankan Syariah J-ISCAN : Journal of Islamic Accounting Research TASAMUH: Jurnal Studi Islam Sibatik Journal : Jurnal Ilmiah Bidang Sosial, Ekonomi, Budaya, Teknologi, Dan Pendidikan Al-Mizan: Jurnal Hukum Islam dan Ekonomi Syariah Journal of Education Research Journal Of Human And Education (JAHE) Al-Manahij : Jurnal Kajian Hukum Islam Jurnal Ilmu Pendidikan dan Sosial JEBI (Jurnal Ekonomi dan Bisnis Islam) International Journal of Management and Business Economics Al-Hiwalah : Journal Syariah Economic Law ITQAN: Jurnal Ilmu-ilmu Kependidikan Saree : Research in Gender Studies Al Mabhats : Jurnal Penelitian Sosial Agama Jurnal Ekonomi Pembangunan, Manajemen & Bisnis, Akuntansi Journal Markcount Finance Journal International Dakwah and Communication Rechtsnormen Journal of Law AT-TIJARAH: Journal Islamic Banking and Finance Research GEMBIRA (Pengabdian Kepada Masyarakat) PEDAMAS (Pengabdian Kepada Masyarakat) Jurnal Magister Ekonomi Syariah J-ISCAN : Journal of Islamic Accounting Research JESKaPe: Jurnal Ekonomi Syariah, Akuntansi dan Perbankan SAMBARA: Jurnal Pengabdian Kepada Masyarakat BAABU AL-ILMI: Ekonomi dan Perbankan Syariah Journal of Computer Science Advancements
Harjoni Harjoni
Institut Agama Islam Negeri Lhokseumawe
Religion Arts Humanities Biochemistry, Genetics & Molecular Biology Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Energy Engineering Environmental Science Health Professions Immunology & microbiology Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Mathematics Medicine & Pharmacology Nursing Physics Public Health Social Sciences Transportation Other

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ANALISIS FAKTOR-FAKTOR YANG MEMPENGARUHI KEPUASAN PELANGGAN DAN LOYALITAS PELANGGAN Harjoni, Harjoni; Akib, Akib; Utami, Eva Yuniarti; Nuraeni, Nunur; Latifah, Latifah
JURNAL ILMIAH EDUNOMIKA Vol. 8 No. 2 (2024): EDUNOMIKA
Publisher : ITB AAS Indonesia Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29040/jie.v8i2.13958

Abstract

Perkembangan dunia usaha yang dinamis dan penuh persaingan menuntut perusahaan untuk melakukan perubahan orientasi terhadap cara mereka mengeluarkan produk, mempertahankan produknya, menarik konsumen, dan menangani pesaing. Salah satu hal penting yang perlu dilakukan dan diperhatikan oleh setiap perusahaan adalah menarik pelanggan dan dapat mempertahankan pelanggan tersebut. Sekarang ini banyak perusahaan atau organisasi yang telah mengakui pentingnya berorientasi pada pelanggan dalam semua kegiatan pemasaran. Penelitian kuantitatif digunakan untuk meneliti pada populasi atau sampel tertentu. penelitian ini bertujuan untuk mengetahui analisis faktor-faktor yang mempengaruhi kepuasan pelanggan dan loyalitas pelanggan. Teknik pengambilan sampel pada penelitian kuantitatif dilakukan dengan cara random, pengumpulan data menggunakan instrumen penelitian, analisis data bersifat statistik dengan tujuan untuk menguji hipotesis yang telah ditetapkan. Populasi dalam penelitian ini adalah konsumen atau pelanggan yang tersebar di Indonesia. Tehnik pengumpulan data yang digunakan melibatkan pengiriman kuesioner yang telah menerima 200 tanggapan responden dan metode analisisnya menggunakan software SPSS. Hasil penelitian ini telah menemukan bahwa kualitas produk dan brand image berpengaruh terhadap kepuasan dan loyalitas pelanggan. Kata Kunci: Kualitas Produk, Brand Image, Kepuasan dan Loyalitas Pelanggan
PENGARUH REVIEW PRODUK DAN KONTEN MARKETING PADA TIKTOK SHOP TERHADAP KEPUTUSAN PEMBELIAN SKINTIFIC PADA GENERASI Z DI KOTA PALANGKA RAYA Bulan Putri, Marjuliansi; Nahan, Noorjaya; Ruzaini Abdi, Muhamad; Harjoni, Harjoni
SIBATIK JOURNAL: Jurnal Ilmiah Bidang Sosial, Ekonomi, Budaya, Teknologi, Dan Pendidikan Vol. 4 No. 10 (2025)
Publisher : Penerbit Lafadz Jaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/sibatik.v4i10.3531

Abstract

The digital era has transformed social media platforms into transaction channels, including TikTok Shop which has become a popular e-commerce platform among Generation Z. This study aims to analyze the influence of product reviews and marketing content on TikTok Shop on Skintific purchase decisions among Generation Z in Palangka Raya City. The research used quantitative methods with survey techniques on respondents aged 17-28 years who actively use TikTok and are interested in skincare products. Data were collected through structured questionnaires and analyzed using multiple linear regression. The results showed that product reviews have a positive and significant effect on purchase decisions. Marketing content has a greater and more dominant influence than product reviews. Simultaneously, both variables significantly influence and can explain most of the variation in purchase decisions. The findings show that Generation Z in Palangka Raya City is more influenced by visual and interactive marketing content compared to product reviews in making purchase decisions. This indicates the need to optimize integrated marketing content strategies to improve sales effectiveness on the TikTok Shop platform, particularly in reaching young consumers who have digital native characteristics.
PENGARUH PENGEMBANGAN KARIR DAN DISIPLIN KERJA TERHADAP LOYALITAS KARYAWAN DENGAN KEPUASAN KERJA SEBAGAI VARIABEL INTERVENING PADA BALAI PERLINDUNGAN TANAMAN PANGAN DAN HORTIKULTURA PROVINSI KALIMANTAN TENGAH Erika Nadeak, Tio; Syamsudin, Achmad; Harjoni, Harjoni; Ruzaini Abdi, Muhammad
SIBATIK JOURNAL: Jurnal Ilmiah Bidang Sosial, Ekonomi, Budaya, Teknologi, Dan Pendidikan Vol. 4 No. 10 (2025)
Publisher : Penerbit Lafadz Jaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/sibatik.v4i10.3563

Abstract

The Food Crops and Horticulture Protection Agency of Central Kalimantan Province plays an important role in maintaining the productivity of food crops and horticulture in the in the Central Kalimantan Province. This study aims to determine the influence of career development and work discipline on employee loyalty, with job satisfaction as an intervening variable. The research employs a quantitative-associative approach using the Structural Equation Modeling (SEM) method based on Partial Least Squares (PLS) with the help of Smart Pls 3.0. Data were collected using a Likert-scale questionnaire distributed to 38 38 civil servants of the Central Kalimantan BPTPH. The results show that career development and work discipline have a significant and significant impact on employee loyalty. Both variables also increase job satisfaction, which then acts as a link in relation to employee loyalty. These findings emphasize that to increase employee loyalty, the Central Kalimantan BPTPH needs not only to strengthen career development policies and enforce work discipline, but also to prioritize efforts to increase employee job satisfaction, which is a key mechanism in building long-term commitment and loyalty.
Analysis of the Application of Blockchain in E-Business to Increase Consumer Trust Harjoni, Harjoni; Xavier, Embrechts; Haruka, Hide
Journal of Computer Science Advancements Vol. 2 No. 6 (2024)
Publisher : Yayasan Adra Karima Hubbi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70177/jsca.v2i6.1621

Abstract

The rapid growth of e-business has led to increasing concerns about consumer trust due to issues such as data breaches, fraudulent activities, and lack of transparency. Blockchain technology, with its inherent characteristics of decentralization, immutability, and transparency, has emerged as a potential solution to address these challenges. This research aims to analyze the application of blockchain in e-business to enhance consumer trust, providing insights into its effectiveness and adoption barriers. The study employs a qualitative approach, combining a systematic literature review and expert interviews to gather comprehensive data. The research evaluates blockchain’s impact on key trust factors, such as data security, transaction transparency, and accountability within the e-business ecosystem. The findings reveal that blockchain significantly enhances consumer trust by ensuring data integrity, enabling secure and transparent transactions, and reducing intermediary dependency. However, challenges such as high implementation costs, technical complexity, and regulatory uncertainty hinder widespread adoption. The study concludes that blockchain technology has the potential to revolutionize trust mechanisms in e-business. To maximize its benefits, businesses must address implementation barriers and foster collaborations with regulatory authorities. Future research should explore blockchain’s integration with emerging technologies such as artificial intelligence and the Internet of Things to create a more robust e-business ecosystem.
Educational Attainment and Sales Performance in the Insurance Industry: Evidence from AJB Bumiputera 1912 in Palangka Raya Harjoni, Harjoni
JEMBA: Jurnal Ekonomi Pembangunan, Manajemen & Bisnis, Akuntansi Vol. 5 No. 2 (2025): JEMBA : Jurnal Ekonomi Pembangunan, Manajemen dan Bisnis, Akuntansi
Publisher : Fakultas Ekonomi dan Bisnis, Universitas Palangka Raya (UPR)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52300/jemba.v5i2.24343

Abstract

Employee quality remains a critical issue in the life insurance industry, particularly in relation to sales performance and customer acquisition. Educational attainment is often assumed to enhance communication skills, analytical ability, and professional behavior, which are essential for insurance sales agents who interact directly with potential customers. This study examines the effect of educational level on sales performance, measured by customer acquisition and income generation, among sales agents at AJB Bumiputera 1912 in Palangka Raya, Indonesia. A quantitative comparative approach was employed using primary data obtained from company records and field observations. The population consisted of insurance sales agents with senior high school and undergraduate educational backgrounds. A census method was applied to undergraduate agents, while a random sampling technique was used for senior high school agents to ensure equal sample sizes. Data analysis was conducted using non-parametric difference tests to compare average customer acquisition and income between the two educational groups. The results indicate statistically significant differences in both customer acquisition and income levels. Sales agents holding undergraduate degrees demonstrate higher average customer acquisition and greater monthly income compared to those with senior high school education. These findings suggest that higher educational attainment contributes to improved sales effectiveness in the insurance sector through enhanced communication competence, problem-solving ability, and customer engagement. The study provides practical implications for human resource management policies in insurance companies, particularly in recruitment, selection, and incentive system design. Emphasis on educational qualifications may support sustainable sales performance and organizational competitiveness in the long term.
Integrating Spirituality, Ethics, and Innovation in Islamic Educational Leadership: A Holistic Model from Indonesian Secondary Education Asiah, Nur; Erfayliana, Yudesta; Negara, Hasan Sastra; Desky, Harjoni
Itqan: Jurnal Ilmu-ilmu Kependidikan Vol. 16 No. 2 (2025): ITQAN: Jurnal Ilmu-ilmu Kependidikan
Publisher : Fakultas Tarbiyah dan Ilmu Keguruan (FTIK) IAIN Lhokseumawe

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47766/itqan.v16i2.6751

Abstract

This study advances Islamic educational leadership theory by examining the integration of spirituality, ethics, and innovation as a holistic leadership model in Islamic secondary education. Using an explanatory sequential mixed-methods design, the research was conducted at MAN 1 Bandar Lampung. Quantitative data were collected from 120 teachers and staff to measure leadership practices across spiritual, ethical, and innovative dimensions. Regression analysis showed that spirituality and ethics were the strongest predictors of leadership effectiveness, while innovation, although positively perceived, had a relatively weaker influence. To deepen these findings, qualitative data were obtained through semi-structured interviews, complemented by document analysis. Thematic analysis revealed that leadership practices are strongly rooted in spiritual awareness, moral integrity, and participatory decision-making, reflecting fundamental Islamic values. Innovation was mainly evident in instructional practices, such as blended learning and the use of digital platforms, but was less integrated into administrative and organizational leadership. Identified challenges included limited technological infrastructure, uneven digital literacy, and resistance to organizational change. This study proposes a holistic and transferable framework of Islamic educational leadership in which spirituality provides moral orientation, ethics ensures accountability and justice, and innovation supports adaptive responses to contemporary challenges. The findings contribute to leadership theory by highlighting that transformational change in Islamic educational settings is primarily guided by spiritual and ethical accountability rather than managerial efficiency alone, offering valuable insights for leadership development and policy formulation in Islamic education beyond the local context.
Analysis of Tourist Satisfaction with Halal Tourism in Aceh Desky, Harjoni; Thaver, Beverly; Rijal, Syamsul
Indonesian Journal of Halal Research Vol. 4 No. 1 (2022): February
Publisher : UIN Sunan Gunung Djati Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15575/ijhar.v4i1.14479

Abstract

Halal tourism has now become a sector that can influence an important role in the economic development of a nation. The purpose of this study is first, to find out how the influence of halal tourism on tourist satisfaction; and second, knowing the satisfaction of tourists visiting Banda Aceh City. The method used in this research is a quantitative method, through a field research approach (field research) is studied to answer the existing hypotheses, the data is analyzed by validity testing, reliability testing, and simple regression testing (t test) using the SPSS 20.0 application. The results shows there is an influence of halal tourism on the satisfaction of tourists visiting the city of Banda Aceh. This is proved by several assessments which are given by tourists (respondents) who have visited Banda Aceh City in 2018. In addition, the regression results show that the t count > t table, where the t count value is 8.205 while the t table value is 0.201. It shows that null hypothesis (H0) is rejected and alternative hypothesis (HI) is accepted. It means that there is a significant influence between halal tourism on tourist satisfaction. The coefficient of R Square shows the magnitude of halal tourism effect on tourist satisfaction in Banda Aceh City, with the value of R Square is 0.584. It means that the magnitude of the influence of halal tourism on tourist satisfaction in Banda Aceh City is 58.4 percent and the remaining 41.6 percent is influenced by other factors that are not examined by researchers.
Co-Authors A. Fatoni Abdul Mugni Achmad Syamsudin Agustina Br Surbakti Ahmad Salabi Akib Akib, Akib Al Walid, Kholid Alimuddin Hasbi Ariyanti, Rini Asiah , Nur Asma Karim, Asma Basir @ Ahmad, Aminudin Basnendar Herry Prilosadoso Beverly Thaver Bin Shamshul Arif, Muhamad Tarmizi Bulan Putri, Marjuliansi Christiaan, Pemy Dewi Maharani Erika Nadeak, Tio Eva Yuniarti Utami Faisal Yahya Farlina, Baiq Fina Fatticia, Rika Firmansyah Firmansyah Friska Ledina Situngkir Haruka, Hide Hasan Sastra Negara Hasan Sastra Negara Hasrun, Andi Heppi Syofya, Heppi Husni Husni Mubarrak Hye, A. K. Mahbubul Insani Lintang Mahesa Is Susanto Ismail Ismail Jayawarsa, A.A. Ketut Juliana Putri Julina, Sinta Julyarman, Nasrun Juwaini Juwaini Kafei Kjoor, Amir Muhammed Kamaruzzaman Kamaruzzaman Kamaruzzaman Karfin Landebawo, Akib Latifah Latifah Latifah Latifah Linm, Sofia Lutfi Alhazami Maulana, Nora Mizan Mizan Mochammad Imron Awalludin Moeheriono Muhammad Ridha Muhammad Saleh Mukaromah, Lisa Aminatul Niva, Matteson Nola, Sity Lutfia Noorjaya Nahan Nunur Nuraeni Nur Asia Nur Asiah Nur Asiah Nur Asiah Nur Asiah Nur Asiah Nur Asyiah Nuraeni, Nunur Nursyidah Nurwijayanti Patoni, Patoni Pramudya Hesti Permadi Putra, Suprio Jaya Rahmawati, Rahmawati Ramlan Razali Razali Razali Razali Razali, Ramadhan Reza Fahmi Reza Fahmi Rina Murinda Robby Habiba Abror Rozali, Ermy Azziaty Ruzaini Abdi, Muhamad Ruzaini Abdi, Muhammad Safira, Cut Siska Saifullah Saifullah Savitri, Asmah Siti Najma Soni Suharmono Sri Winarsih Suharmono, Soni Suraji Suraji Susanto, Is Syahputra, Angga Syamsul Rijal Syamsul Rijal Syawal Harianto Tamtowi, Moh Tan, Marcus Taslim H.M. Yasin Thaver, Beverly Tri Widayati Utami, Eva Yuniarti Xavier, Embrechts Yudesta Erfaylian Yudesta Erfayliana yulia Yulia Ningsih Yulia Ningsih Zulhamdi, Zulhamdi