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Key Success Factors for Organizations in Controlling Employee Turnover Sulastri, Desi Aryati; Zainal, Veithzal Rivai; Hakim, Azis
Jurnal Indonesia Sosial Sains Vol. 6 No. 4 (2025): Jurnal Indonesia Sosial Sains
Publisher : CV. Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59141/jiss.v6i4.1698

Abstract

This study aims to identify the factors that influence employee turnover and to explore effective strategies to control it. Employee turnover, which refers to the permanent resignation of employees either voluntarily or involuntarily, can significantly disrupt organizational operations and hinder goal achievement, especially when involving competent and high-performing staff. A descriptive analysis method was employed, with data collected through a literature review from academic books, journal articles, and research reports related to employee turnover. The findings reveal that key factors contributing to turnover include weak organizational culture, low job security, limited career advancement, insufficient recognition and benefits, lack of work flexibility, and poor work-life balance. If not managed properly, these factors can lead to increased dissatisfaction and voluntary resignation. The study highlights that organizations must proactively implement comprehensive retention strategies, such as competitive compensation, transparent career development paths, supportive leadership, and flexible work arrangements. The implications of this study suggest that by addressing these areas, organizations can reduce turnover rates, enhance employee satisfaction, and foster long-term organizational success and stability.
Performance Analysis of Employees of the Directorate General of Teachers and Educational Personnel Ministry of Education, Culture, Research and Technology Martono, Dicky; Rivai Zainal, Veithzal; Hakim, Azis
Journal of Economics and Business UBS Vol. 12 No. 5 (2023): Special Issue
Publisher : Cv. Syntax Corporation Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52644/joeb.v12i5.669

Abstract

The aim of this research is to describe the performance of employees of the Directorate General of Teachers and Education Personnel of the Ministry of Education, Culture, Research and Technology. The research method used is descriptive qualitative research with observations and in-depth interviews. The results of the research are: Overall it is appropriate, but there is still work overlap that occurs. However, they have carried out their duties in accordance with their main duties and functions as well as their respective authorities in carrying out their work so that it is clear what is being done. There are supporting factors including leadership as a work partner. Provide encouragement and direction. Giving awards. Create a comfortable workplace. Be a role model for employees. Leadership must be truly accountable, because the leadership's responsibility is very important and determines the high and low levels of employee work results, as well as employee performance and morale. The inhibiting factors include a lack of increased discipline and a lack of management of organizational culture development. The strategy for improving employee performance at the Directorate General of Teachers and Education Personnel of the Ministry of Education, Culture, Research and Technology is by planning an organizational program, namely the process of planning, organizing, leading and controlling the efforts of organizational members as well as utilizing all organizational resources in order to achieve organizational goals. has been determined by the leadership.
Analysis of the Effectiveness of Education and Training For Employees in Improving Performance in the Directorate General of Teachers and Educational Personnel of the Ministry of Education, Culture, Research and Technology Susilowati, Evi; Rivai Zainal, Veithzal; Hakim, Azis
Journal of Economics and Business UBS Vol. 12 No. 5 (2023): Special Issue
Publisher : Cv. Syntax Corporation Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52644/joeb.v12i5.670

Abstract

The aim of this research is to determine and analyze the effectiveness of employee education and training and the inhibiting and supporting factors as well as the strategies of the Directorate General of Teachers and Education Personnel of the Ministry of Education, Culture, Research and Technology in improving employee performance through the effectiveness of education and training. The research method uses descriptive qualitative methods. The research instrument was conducting in-depth interviews and documentation. The results of the research illustrate that the effectiveness of education and training for employees of the Directorate General of Teachers and Education Personnel of the Ministry of Education, Culture, Research and Technology regularly carries out training for all employees and this is effective in increasing knowledge and skills as measured through goals and objectives, trainers, training materials , the training methods and training participants have taken these aspects into account, the implementation has been returned to their respective fields so that they raise themes that are very useful in increasing employee competence in carrying out their duties. The speakers also come from academies, as well as technical experts who are truly competent in their fields. The education and training carried out also maximizes participants, so that all employees get the same opportunities. There are several inhibiting factors, including limited infrastructure at the training venue so that participants feel uncomfortable with the limited facilities available, in addition to inappropriate time management. The supports include employee motivation in participating in education and training, the desire to develop knowledge, skills and expertise as well as strategies in improving employee performance at the Directorate General of Teachers and Education Personnel of the Ministry of Education, Culture, Research and Technology through the effectiveness of education and training, namely by choosing a theme. training that is appropriate to the employee's field and duties, prioritizing employees whose performance is less than optimal or below standard, competency-based training, and conducting re-learning with all employees after the implementation of education and training in order to improve skills and foster a good sense of enthusiasm for employees.
The Role of Leadership in Forming Organizational Culture Within the Directorate General of Teachers and Educational Personnel Ministry of Education, Culture, Research and Technology Manurung, Natal; Rivai Zainal, Veithzal; Hakim, Azis
Journal of Economics and Business UBS Vol. 12 No. 5 (2023): Special Issue
Publisher : Cv. Syntax Corporation Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52644/joeb.v12i5.672

Abstract

The aim of this research is to determine and analyze the role of leaders in shaping organizational culture within the Directorate General of Teachers and Education Personnel of the Ministry of Education, Culture, Research and Technology and to look at supporting and inhibiting factors as well as strategies for improving organizational culture within the Directorate General of Teachers. and Education Personnel from the Ministry of Education, Culture, Research and Technology. This research was conducted using a descriptive qualitative approach method. Primary data sources (data that can be obtained from interviews) and secondary (data obtained and reading sources). The results of the research are that the role of leaders in forming an organizational culture which is measured through being innovative, results-oriented, oriented to all employee interests and detail-oriented in tasks is running according to the rules set in the organization and each employee carries out individual performance indicators as the output of their routine work. Supporting factors include a disciplined attitude that each employee has, understanding the action program and vision and mission of the organization, good communication between leaders and work partners in achieving results, building motivation of leaders and subordinates, administrative processes as performance assessments for each employee. However, the inhibiting factors are that there is no awareness regarding work discipline, there is no employee commitment in carrying out their duties and functions, not all employees fully understand the vision and mission of the organization, there are still high school education so that a work system has not been developed systematically and there is a lack of employee motivation. in increasing competence. The strategy used to improve organizational culture is to create a uniform understanding of the organization's vision and mission using activities such as training or workshops, building training to improve employee competency, building a measurable and transparent reward and punishment system and evaluating the results of employee performance and output. which is done.
MC Kinsey 7S Frame Work Approach Method to the Effectiveness of Organizational Performance in the Directorate of Preschool Teachers and Community Education Ministry of Education, Culture, Research and Technology Oktafiany, Andini; Rivai Zainal, Veithzal; Hakim, Azis
Journal of Economics and Business UBS Vol. 12 No. 6 (2023): Special Issue
Publisher : Cv. Syntax Corporation Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52644/joeb.v2i6.686

Abstract

Organizational effectiveness is the level of accuracy or success of an organization in formulating clear goals, realizing household budgets, managing individual activities in the organization in the form of standard operational procedures, obtaining organizational members who are in accordance with their roles, duties, functions and activities. to achieve organizational goals. The aim of this research is to find out: a) a description of the organizational effectiveness of the Directorate of Early Childhood and Community Education Teachers. b) influencing factors and efforts made to increase effectiveness in the Directorate of Early Childhood and Community Education. The research method uses a qualitative descriptive case study design. Qualitative research is defined as a type of research whose findings are not obtained through statistical procedures or other forms of calculation. Based on the results of the research that has been carried out, it can be concluded that: 1) From the results of the research, the picture of organizational effectiveness in the Directorate of Early Childhood Teachers and Community Education is that each section has carried out its duties and functions as expected. job descriptions, so that organizational goals can be achieved well. 2) Factors that influence the effectiveness of organizational performance in the Directorate of Early Childhood Teachers and Community Education include human resources; Leadership and Employee Competencies. 3) Efforts made to increase the effectiveness of organizational performance at the Directorate of Early Childhood Teachers and Community Education are Empowerment; Teamwork, Developing Abilities, and Motivation.
at the Directorate General of Teachers and Educational Personnel Ministry of Education, Culture, Research and Technology Asrul Sani, Aswin; Rivai Zainal, Veithzal; Hakim, Azis
Journal of Economics and Business UBS Vol. 12 No. 6 (2023): Special Issue
Publisher : Cv. Syntax Corporation Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52644/joeb.v2i6.687

Abstract

Public services are an important task that cannot be ignored by local governments, because if the service component stagnates, it is almost certain that all sectors will be affected. Therefore, there needs to be good planning and even need to formulate service standards for the community in accordance with the authority given by the central government to regional governments. One of the service improvements that needs to be carried out by local governments is improving services in the education sector. This research was carried out at the Directorate General of Teachers and Education Personnel. In this research, it was carried out using qualitative descriptive research, namely describing the condition of the object to be studied. Descriptive research obtains a systematic, factual and accurate picture of the facts, characteristics and relationships between the phenomena being investigated. In this research, the object to be studied is the implementation of service quality in the field of education at the Directorate General of Teachers and Education Personnel. Data collection techniques in this research were observation, interviews and documentation. Human qualities in an agency are realized by the employees themselves in carrying out their daily tasks, such as loyalty to the agency, relationships with customers, cooperation with other employees, group work experience, cooperative relationships between work units, and commitment to realizing strategic decisions. By realizing good quality human resources in their daily tasks, agencies can have intangible assets that have influence. The Directorate General of Teachers and Education Personnel must maintain or further improve the quality of service provided by the Directorate General of Teachers and Education Personnel by establishing good relations between fellow employees, superiors and subordinates and vice versa.
Analysis of Public Policy Implementation on Population Information Digitalization at The North Bekasi District Office Sugeng, Willy Gunardi; Subagja, Iwan Kurniawan; Hakim, Azis
Dinasti International Journal of Management Science Vol. 7 No. 2 (2025): Vol. 7 No. 2 (2025): Dinasti International Journal of Management Science (Novem
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijms.v7i2.5795

Abstract

The purpose of this study is to analyze the implementation of population information digitalization at the North Bekasi District Office. This study is a qualitative study with structured interviews with 5 informants. The results of the research that has been conducted show that: (1) The implementation of the population information digitalization policy in North Bekasi District still faces obstacles in the implementation of SIAK, such as low competence of service officers, infrastructure that does not meet specifications, unstable internet networks, and socialization and counseling that are not carried out continuously, making the community not understand the procedures that must be carried out in processing population documents. (2) Factors that influence the implementation of the population information digitalization policy in North Bekasi District, include: support, capacity, and value. (3) Strategies that need to be implemented by the apparatus in North Bekasi District in determining the success or failure of implementing the information digitalization policy in their area include: the need to implement minimum service standards as a reference in the performance of the administration of the population administration sector in order to improve the quality of services to the public, the need for improvements in the management of administrative services in North Bekasi District, the need to improve facilities and infrastructure supporting public services, and the need to add service officers, both honorary and contract, and the budget for implementing activities needs to be increased in order to anticipate the increasing number of people using services.
Digitalisasi Layanan Kesehatan di Lingkungan Sentra Mulya Jaya Jakarta: Studi Kasus Penerapan Aplikasi e-Clinic Siti Indriasari Oktaviana; Iwan Kurniawan Subagja; Azis Hakim
Jurnal Ekonomi Manajemen Sistem Informasi Vol. 7 No. 2 (2025): Jurnal Ekonomi Manajemen Sistem Informasi (November-Desember 2025)
Publisher : Dinasti Review

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jemsi.v7i2.6766

Abstract

Transformasi digital menjadi kebutuhan penting dalam peningkatan kualitas pelayanan publik, termasuk dalam pendampingan layanan kesehatan penerima manfaat residensial dan non residensial di Sentra Mulya Jaya. Aplikasi e-Clinic merupakan sistem manajemen klinik digital terintegrasi yang dikembangkan untuk mendukung klinik primer di Indonesia. Tujuan dari penelitian ini adalah untuk mengetahui dan menganalisis 1) Implementasi aplikasi e-Clinic sebagai bentuk upaya mendukung digitalisasi layanan Kesehatan di Klinik Pratama Sentra Mulya Jaya 2) Mempermudah pengelolaan data penerima manfaat baik residensial maupun non residensial sehingga layanan kesehatan menjadi efisien, 3) Mendukung integrasi layanan kesehatan sehingga memungkinkan rekam medis dapat terintegrasi dan diakses dari fasilitas kesehatan ke fasilitas kesehatan lainnya secara real time, aman dan terstandar. Metode penelitian menggunakan studi kasus dengan pendekatan kualitatif deskriptif melalui wawancara, observasi dan kuantitatif sederhana menyebarkan kuesioner (Mixed-methods). Hasil penelitian menunjukan bahwa pemanfaatan aplikasi e-Clinic mampu meningkatkan pelayanan kesehatan yang lebih cepat dan efisien, tersedianya rekam medis elektronik yang aman sehingga tenaga kesehatan dapat memonitor gambaran riwayat kesehatan penerima manfaat (pasien) lebih lengkap dan akurat, mengevaluasi dan mengambil Keputusan berbasis data, rekam medis elektronik terintegrasi dengan data kesehatan penerima manfaat (pasien) pada platform SATUSEHAT.
Analisis Implementasi Cashless Society Dalam Tata Kelola Keuangan Studi Kasus di Badan Kepegawaian Negara Arief Puja Sakti, Dwi; Kurniawan, Iwan; Hakim, Azis
Journal of Accounting and Finance Management Vol. 6 No. 5 (2025): Journal of Accounting and Finance Management (November - December 2025)
Publisher : DINASTI RESEARCH

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jafm.v6i5.2622

Abstract

Topik penelitian ini bertujuan untuk menganalisis impelementasi cashless society dalam tata kelola keuangan pada Badan Kepegawaian Negara dengan menggunakan empat dimensi model implementasi kebijakan publik karya Edwards (1980), yaitu komunikasi, sumber daya, disposisi, dan struktur birokrasi. Implementasi cashless society dalam administrasi negara bertujuan untuk mencegah dan memberantas korupsi, serta memastikan pengelolaan keuangan yang akuntabel, transparan, efektif, dan efisien. menggunakan metode kualitatif interpretatif dengan pendekatan studi kasus. Hasil penelitian menunjukkan bahwa implementasi transaksi non-tunai di seluruh satuan kerja tersebut sesuai dengan prinsip tata kelola yang baik, meningkatkan akuntabilitas, transparansi, efisiensi, dan pengendalian arus kas.
Implementation of Human Resource Transformation in Adapting to the Digital Information System at Kantor Imigrasi Kelas I Tpi Malang Mansyur, Muhammad Nur; Supriyatno, Budi; Hakim, Azis
Dinasti International Journal of Digital Business Management Vol. 6 No. 6 (2025): Dinasti International Journal of Digital Business Management (October - Novembe
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijdbm.v6i6.5889

Abstract

Digital transformation in public services refers to changing the way governments serve citizens through the use of technology, making processes faster, easier, and more transparent. Integrating data and processes across various agencies not only enhances efficiency but also strengthens accountability and public trust in government services. The traditional bureaucratic model often faces obstacles such as lengthy procedures, excessive document collection, and manual interventions that lead to non-transparency and opportunities for corruption. Public service is considered a crucial element for society in accordance with Law No. 25 of 2009. Its purpose is to support the fulfillment of diverse public needs and to emphasize the necessity for government institutions to operate optimally. The quality of governance can be measured by its ability to safeguard democracy, protect human rights, improve the public’s economic welfare, and wisely protect and manage the nation’s resources. Efforts to improve the quality of public services are crucial to strengthening public trust in the government. There is a significant need to enhance public services, as reflected by the low level of public satisfaction. Many complaints concern complex procedures, slow processes, high costs, and the unprofessional attitudes of officers that fail to reflect excellent service. Over time, however, public services have become increasingly important in streamlining bureaucratic systems. This study aims to determine how the implementation of employee human resource transformation responds to the digital information system at the Class I Immigration Office TPI Malang. The research uses a qualitative method, with data and information collected through interviews, observations, and literature or document studies. Informants in this study were selected using the snowball sampling technique. The digital skills of employees at the Class I Immigration Office TPI Malang are already good. These digital skills significantly increase productivity and efficiency through process automation, allowing employees to focus on higher-value tasks. There remains a need to improve digital literacy skills. Employee training and development at the Class I Immigration Office TPI Malang are well-implemented. Applying digital training effectively ensures that human resources are better prepared to face the challenges of digital information system transformation, adapt quickly to changes, and contribute significantly to achieving strategic goals. The implementation of digital services at the Class I Immigration Office TPI Malang is also good. Digital infrastructure is already evenly distributed but still needs improvement, along with human resources who are technologically competent.
Co-Authors Abadiyah, Bunga Alamanda Syarifatul Abas, Safirah Abdurohman, Raiza Rahayu Adhy nursaumi Adikusumah, Rita Suartini Afif Fauzi Afif Fauzi Agus Supriatna Ahmad Fathoni Ahmad Syahrul Fadhil Aisyah Nur Fathinah Akbar Ali Akbar Ali Akhmad Ramli Ali, Akbar Amalia, Lidya Nur Andi Fitriani Djollong Andini Oktafiany Andri Setiawati Anisa Nurlitasari Anisa Nurlitasari Anisa Nurlitasari Randongkir Anjar Winoro Annisa Wilda Nuryanti annisa Aprilia, Lenny Intan Arantes Isaac Sarmento Arief Puja Sakti, Dwi Arifin, Zenal Aris Budi Kurniawan Aris Budi Kurniawan Aris Doni Sulistiono Asrul Sani, Aswin Asti Mulia, Asti Mulia Aswin Asrul Sani Avrilia, Lenny Intan Ayunda Nopita Pitriyaningsih Basri, Muhammad Ramadhan Nurhan Budhiarti, Rattih Budi Supriyatno Budi Supriyatno Budi Supriyatno Budi Supriyatno Budi Supriyatno Budi Supriyatno Budi Supriyatno Budi Supriyatno Bunga Alamanda Syarifatul Abadiyah Cahya Ningsih, Dian Christian Haposan Conrita Ermanto Conrita Ermanto Dani Iswanto Deaotna Rivany Defalia Widamutia Defalia Widamutia Defalia Widamutia Deno Ardyanto Desi Aryati Sulastri Desi Aryati Sulastri Dian Cahya Ningsih Dian Rizki Eko Priyani Diana, Winna Wira Dicky Martono Diposentono, Ligan Dito Mahar Putro Diyan A, Maharanni Dwi Arief Puja Sakti Eka Yulianti Eka Yulianti Eka Yulianti Eka Yulianti Ermanto, Conrita Evi Susilowati Evi Susilowati Fadjri Nur, Ridwan Fatta, Chika Apselia Ferraro S. Octora Ginting Gumilang, Resa Haidi Bantara, Prihanto Hannyfah Muthiah Hapsari Haposan, Christian Hariyanto Siringo Ringo Hasoloan, Dean Leonard Hendy Septian Husara, R. Mita Resmi Idham Adi Wijaya Imama, Muhamad Aaqil Indra Septia Permana Iswanto, Dani Iwan Kurniawan Iwan Kurniawan Iwan Kurniawan Iwan Kurniawan Subagja Jatiarso, Windu Kamaruddin, Ilham Kanro Johannes Naibaho Karmila, Thia Koto, Mita Kuncoro, Lambang Kurniawan, Aris Budi Kusumaningrum, Risna Layla Rahmadanty Lestari, Gita Indah Lidia Vega Randongkir Maharani Diyan Ayu Makhdum, Husain Mansyur, Muhammad Nur Mantha Dabuke, Andre Manurung, Natal Martono, Dicky Mega Nauli, Yuanita Miftakhirodhiyah, Lusy Mila Yusnita Mila Yusnita Mita Koto Muhamad Aaqil Imama Muhamad Aaqil Imama Muhamad Akbar Muhamad Nurdin Yusuf Muhammad Nur Mansyur Mulya Naya Muthiah Hapsari, Hannyfah Naibaho, Kanro Johannes Narulita, Hani Natal Manurung Nazmudin, Adid Nourman Adittya, Helmi Nugraha, Dadan Ramdani Nur Mansyur, Muhammad Nurlitasari, Anisa nursaumi, Adhy Nurvianida Nasrul, Riana Nuryadin, M Alif Nuryadin, Muhamad Alif Oktafiany, Andini Pandji Sukmana Perdana, Jaya Pratama, Vazly Arris Prihanto Haidi Bantara Prima Indrasari Prima Indrasari R. Mita Resmi Husara Rachman, Hardina Arisa Alvia Rahmawati, Rahmawati Raka, Sang Ayu Putu Randongkir, Anisa Nurlitasari Randongkir, Lidia Vega Rani, Rasmi Widya Rasmi Widya Rani Rasmi Widya Rani Resa Gumilang Resa Gumilang Resmi Husara, R. Mita Riana Nurvianida Nasrul Riantanti, Diah Ika Ridwan Fadjri Nur Risna Kusumaningrum Rita Suartini Rita Suartini Rivany, Deaotna Romauli, Rentina Safirah Abas Sari Ningsih Sari Ningsih Sertunurisman, Muchamad Setiawati, Andri Simbolon, Loyn Siswahyudianto Siti Indriasari Oktaviana Siti Indriasari Oktaviana Siti Masturoh sri ayu andayani, sri ayu Sugeng, Willy Gunardi Sukmasari, Miftah Dieni Sulastri, Desi Aryati Sultan Takdir Ali Sahbana Sultan Takdir Ali Sahbana SUMIYATI SUMIYATI Sumiyati Sumiyati Supriatna, Agus Susanto, Andi Heru Syarif Hendriana Tatang Ruslih Tri Ambodo Tri Subekti Tri Subekti Ulfiah, Ulfiah v, Veithzal Rivai Vazly Arris Pratama Veithzal Rivai v Veithzal Rivai Zainal Veithzal Rivai Zainal Veithzal Rivai Zainal Veithzal Rivai Zainal Veithzal Rivai Zainal Veithzal Rivai Zainal Veithzal Rivai Zainal Veithzal Rivai Zainal Veithzal Rivai Zainal Veithzal Rivai Zainal Veithzal Rivai Zainal Veithzal Rivai Zainal Veithzal Rivai Zainal Veithzal Rivai Zainal Veithzal Rivai Zainal Veithzal Rivai Zainal Veitzal Rivai Zainal Veitzhal Rivai Vivin Monica Yosiana Wahyuningtyas Kusumadewi Wahyusari, Inezentia Widamutia, Defalia Windu Jatiarso Winna Wira Diana Wisarini, Bintari Ruranti Yayat Hidayat Yosiana, Vivin Monica Yuanita Mega Nauli Yuhana Yuhana Yulia Fitri Yusnita, Mila Zainal, Veitzhal Rivai Zenal Arifin ⁠Iwan Kurniawan Subagja