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Pengaruh E-Service Quality dan Brand Image Terhadap E-Satisfaction dan E-Loyalty pada Pengguna Tiktok Shop Riyadi, Salsabila Annisa; Usep Suhud; Osly Usman
Jurnal Bisnis, Manajemen, dan Keuangan Vol. 4 No. 1 (2023): Jurnal Bisnis, Manajemen, dan Keuangan
Publisher : Fakultas Ekonomi dan Bisnis Universitas Negeri Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21009/jbmk.0401.01

Abstract

ABSTRACT The aims of this study are to discuss the positive effect of e-service quality on e-satisfaction, the positive effect of brand image on e-satisfaction, the positive effect of e-satisfaction on e-loyalty, the positive effect of e-service quality on e-loyalty, and the positive influence of brand image on e-loyalty to TikTok Shop users. Researchers used data collection by survey method by distributing questionnaire instruments. The objects of this research are respondents who are users of the TikTok Shop application. The number of respondents in this study were 243 respondents who had used the TikTok Shop application. Data analysis techniques used by researchers using SPSS version 26 and SEM with the AMOS program version 24. The results of the study state that e-service quality, brand image and e-satisfaction have a positive and significant effect on e-loyalty. Likewise with e-service quality and brand image which have a positive and significant influence on e-loyalty. ABSTRAK Tujuan dari penelitian ini adalah untuk menguji pengaruh positif e-service quality terhadap e-satisfaction, pengaruh positif brand image terhadap e-satisfaction, pengaruh positif e-satisfaction terhadap e-loyalty, pengaruh positif e-service quality terhadap e-loyalty, dan pengaruh positif brand image terhadap e-loyalty pada pengguna TikTok Shop. Peneliti menggunakan pengumpulan data dengan metode survey dengan menyebarkan instrument kuesioner. Peneliti menggunakan pengumpulan data dengan metode survey dengan menyebarkan instrument kuesioner. Objek penelitian ini adalah responden yang merupakan pengguna aplikasi TikTok Shop. Jumlah responden pada penelitian ini sebanyak 243 responden yang telah memakai aplikasi TikTok Shop. Teknik analisis data yang digunakan peneliti dengan menggunakan SPSS versi 26 dan SEM dengan program AMOS versi 24. Hasil penelitian menyatakan bahwa e-service quality, brand image dan e-satisfaction memiliki pengaruh possitif dan signifikan terhadap e-loyalty. Begitu juga dengan e-service quality dan brand image yang memiliki pengaruh positif dan signifikan terhadap e-loyalty.
Pengaruh Persepsi Harga, E-Promosi, dan Citra Merek Terhadap Keputusan Pembelian Fashion Lokal Herdian Akbar; Osly Usman; Dewi Agustin Pratama Sari
Jurnal Bisnis, Manajemen, dan Keuangan Vol 3 No 3 (2022): Jurnal Bisnis, Manajemen, dan Keuangan
Publisher : Fakultas Ekonomi Universitas Negeri Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21009/jbmk.0303.21

Abstract

ABSTRACT This study aims to determine the effect of price perception, e-promotion, and brand image on purchasing decisions of 3Second products. This study using quantitative method, and a questionnaire instrument to collect data. The object of this research has 236 respondents who have bought 3Second products or respondents who have a desire to buy 3Second products. The data analysis used in this research is using SPSS applications to process and analyze research data. The results of hypothesis test showed that price perception, e-promotion, and brand image has a positive and significant effect on purchase decision. Keyword: Price Perception, E-Promotion, Brand Image, Purchase Decision ABSTRAK Penelitian ini bertujuan untuk mengetahui pengaruh persepsi harga, e-promosi, dan citra merek terhadap keputusan pembelian produk 3Second. Penelitian ini menggunakan metode kuantitatif, dan instrumen kuesioner untuk memperoleh data. Objek penelitian ini memiliki 236 responden yang pernah membeli atau memiliki keinginan membeli produk 3Second. Analisis data yang digunakan dalam penelitian ini yaitu menggunakan aplikasi SPSS untuk mengolah dan menganalisis data hasil penelitian. Hasil dari uji hipotesis menunjukkan bahwa persepsi harga, e-promosi, dan citra merek memiliki pengaruh positif dan signifikan terhadap keputusan pembelian. Kata kunci: Persepsi Harga, E-Promosi, Citra Merek, Keputusan Pembelian
ANALISIS GAYA KEPEMIMPINAN DEMOKRATIS PADA SUKU BADAN KESATUAN BANGSA DAN POLITIK JAKARTA UTARA Dhany Asmara Hidayat; Osly Usman; Rizki Firdausi Rachmadania
JURNAL EKONOMI BISNIS DAN MANAJEMEN Vol. 1 No. 3 (2023): Juli
Publisher : CV. ALIM'SPUBLISHING

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59024/jise.v1i3.195

Abstract

Penelitian ini dilakukan pada lembaga Suku Badan Kesatuan Bangsa dan Politik Jakarta Utara dengan tujuan untuk meningkatkan keterampilan seseorang dalam memimpin suatu organisasi maupun lembaga pemerintahan dan mengetahui apakah tata cara implementasi gaya kepemimpinan demokratis tersebut sudah dilakukan dengan baik atau tidak. Hasil analisis penelitian ini di susun dengan metode analisis deskriptif dengan hasil yang didapatkan melalui teknik pengumpulan data melalui observasi dan wawancara. Hasil dari penelitian ini menyatakan bahwa pada lembaga Suku Badan Kesatuan Bangsa dan Politik Jakarta Utara belum berjalan dengan optimal dikarenakan pada saat dilakukannya gaya kepemimpinan demokratis masih terdapat kendala-kendala seperti miss-communication, pimpinan kurang optimal dalam melakukan gaya kepemimpinan demokratis dan kurang tepat dalam mengambil keputusan bersama. Dengan Adanya Penelitian ini diharapkan dapat memberikan solusi dan informasi untuk meningkatkan keterampilan seseorang dalam memimpin suatu organisasi ataupun lembaga dengan baik yang sesuai dengan lingkungan kerja dan juga para pegawainya.
PENGARUH PENDIDIKAN KEWIRAUSAHAAN DAN MOTIVASI BERWIRAUSAHA TERHADAP MINAT BERWIRAUSAHA MAHASISWA FAKULTAS EKONOMI UNIVERSITAS NEGERI JAKARTA Riza Azzahra; Henry Eryanto; Osly Usman
Indonesian Journal of Economy, Business, Entrepreneurship and Finance Vol. 3 No. 2 (2023): Indonesian Journal of Economy, Business, Entrepreneuship and Finance
Publisher : Yayasan Education and Social Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53067/ijebef.v3i2.102

Abstract

This study aims to determine and analyze the effect of Entrepreneurship Education and Entrepreneurial Motivation on Entrepreneurial Interests of students of the Faculty of Economics, Jakarta State University. The population used in this study were students of the Faculty of Economics, State University of Jakarta with an affordable population, namely students of the Office Administration Education study program class of 2018 – 2020 with a total population of 257 students. Using the slovin method, a sample size of 157 students was determined. The sampling technique uses simple random sampling. Data collection was carried out using a questionnaire with a Likert scale. The analysis technique used is multiple linear regression test which is operated using SPSS 26.0 software to calculate hypothesis testing. The results of the study show that (1) there is a positive and significant influence between entrepreneurship education and interest in entrepreneurship, (2) there is a positive and significant influence between entrepreneurship motivation and entrepreneurship interest and (3) there is a positive and significant influence between entrepreneurship education and entrepreneurial motivation simultaneously with an interest in entrepreneurship with the results of F count 131.873 > F table which is 3.05
PENGARUH PENDIDIKAN KEWIRAUSAHAAN, LINGKUNGAN KELUARGA DAN EFIKASI DIRI TERHADAP MINAT BERWIRAUSAHA PADA SISWA KELAS XI SMK NEGERI 16 JAKARTA Putri Nabila; Henry Eryanto; Osly Usman
Berajah Journal Vol. 3 No. 1 (2023): February
Publisher : Penerbit Lafadz Jaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47353/bj.v3i1.208

Abstract

Penelitian ini bertujuan untuk mengetahui pengaruh pendidikan kewirausahaan, lingkungan keluarga, dan efikasi diri terhadap minat berwirausaha siswa kelas XI SMK Negeri 16 Jakarta. Penelitian ini dilakukan selama 5 bulan terhitung dari bulan Agustus hingga Desember 2022. Metode yang digunakan dalam penelitian ini adalah metode survey. Teknik pemilihan responden menggunakan Propotional Random Sampling sehingga diperoleh sample berjumlah 131 siswa kelas XI SMK Negeri 16 Jakarta. Pengumpulan data dilakukan melalui penyebaran kuesioner dengan menggunakan skala likert. Hasil penelitian menunjukan bahwa uji hipotesis terdiri dari Uji F dan Uji t. Berdasarkan perbandingan F-hitung dan F-tabel diperoleh F hitung sebesar 22,029 > 2,68. Artinya terdapat pengaruh secara bersama-sama antara pendidikan kewirausahaan (X1) lingkungan keluarga (X2) dan efikasi diri (X3) terhadap minat berwirausaha (Y). Hasil uji t untuk Pendidikan Kewirausahaan t-hitung > t-tabel = 5,976 > 1,97882 Lingkungan Keluarga 2,140 > 1,97882 dan Efikasi Diri 2,398 > 1,97882. Artinya ketiga variabel bebas berpengaruh secara langsung yang positif dan signifikan terhadap variabel terikat. Analisis Koefisien Determinasi (R2) dengan hasil sebesar 0,342 atau yang bermakna 34% beriabelitas variabel minat berwirausaha dapat dijelaskan oleh pendidikan kewirausahaan, lingkungan keluarga dan efikasi diri. Sedangkan sisanya 66% dipengaruhi oleh variabel lain yang tidak diteliti.
The Influence Of Market Orientation, Product Innovation And Competitive Prices On Competitive Advantage And Marketing Performance Of Eco-Friendly Household Product Processing In The DKI Jakarta Area Harits Ikbar; Ananda Mochammad Rizky; Osly Usman
West Science Journal Economic and Entrepreneurship Vol. 1 No. 12 (2023): West Science Journal Economic and Entrepreneurship
Publisher : Westscience Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58812/wsjee.v1i12.401

Abstract

More and more people are turning to environmentally friendly products and services in Indonesia. DKI Jakarta has a large population and demand for eco-friendly household products is increasing. Katadata Insight Center survey shows food is the most purchased environmentally friendly item. Research method is an approach used to obtain scientific data with a specific purpose. In the context of this study, this research is included in the category of quantitative research. Quantitative research is a type of research that uses statistical procedures or other measurement methods to achieve research findings or results. By using quantitative methods, we can obtain the significance of group differences or relationships between the variables under study. Researchers are interested in the influence of market orientation, innovation and competitive prices on eco-Friendly household products. Firm Resources and Sustained Competitive Advantage.
The Role of Database Applications of Digital Archive Management in The Era of Society 5.0 Marsofiyati; Eryanto, Henry; Usman, Osly; Faslah, Roni; Febriantina, Susan; Oktobisono, Anggriawan; Fadli, Ghifari Aminudin; Sulastri, Tita; Suparman, Ady Fahril; Nada, Shafwatun; Maharrizki, Alif
Jurnal Pemberdayaan Masyarakat Madani (JPMM) Vol. 6 No. 2 (2022): Jurnal Pemberdayaan Masyarakat Madani (JPMM) (DOAJ & SINTA 3 Indexed)
Publisher : Fakultas Ekonomi dan Bisnis Universitas Negeri Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21009/JPMM.006.2.03

Abstract

We will encounter many technologies in the 4.0 revolution era, such as cloud computing, artificial intelligence, the internet, 5G, digitalization, and big data. All of these technologies have potential in the world of education. Based on information about some of the problems faced by teachers at ASPAPI Member Vocational Schools in the DKI Jakarta area, they must be addressed as soon as possible as a solution to increasing knowledge, abilities, and skills in running database applications on digital archives as one of the development and utilization of information and communication technology in the Industrial Revolution 4.0 era and the 5.0 social era. Therefore, the community service team tries to offer solutions to these problems through the following main activities: 1) increasing the understanding and skills of ASPAPI Member Vocational High School teachers in the DKI Jakarta area, 2) increasing abilities in teaching and learning activities for digital archives, especially the use of database applications. The method used for providing training consists of planning, action execution, observation, and reflection. We generate an application called Dive Apps, where these apps can manage archives with a digitalization system and can also be used by teachers in archival learning.
PENGARUH PENDIDIKAN KEWIRAUSAHAAN, MOTIVASI BERWIRAUSAHA, DAN LINGKUNGAN KELUARGA TERHADAP MINAT BERWIRAUSAHA DI SMK NEGERI 9 JAKARTA Latip, Nadia Salsabila; Eryanto, Henry; Usman, Osly
JURNAL RISET PENDIDIKAN DAN PENGAJARAN Vol. 2 No. 2 (2023): JULY
Publisher : Transpublika Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55047/jrpp.v2i2.462

Abstract

This study aims to determine the influence of entrepreneurship education, entrepreneurial motivation, and family environment on entrepreneurial interest in SMK Negeri 9 West Jakarta. The population in this study is all class XI and XII students from five majors at SMKN 9 Jakarta. The sample in this study was 191 students, this number was obtained from calculations based on Isaac and Michael's table. Data collection in this study is primary data using questionnaires based on Likert scale. The analytical technique used in this study is Structural Equation Modelling with the Partial Least Square (SEM-PLS) model. The results of this study show: (1) there is a positive and significant direct influence of entrepreneurship education on entrepreneurial interest, (2) there is a positive and significant direct influence of entrepreneurial motivation on entrepreneurial interest, (3) there is a positive and significant direct influence the family environment on entrepreneurial interest.
Development of Business Potential Through Promotion of Entrepreneurial Spirit Among University Students Fauzi, Achmad; Usman, Osly; Suparno, Suparno; Prihatni, Rida; Swaramarinda, Darma Rika; Lutfia, Annisa; Riswandi, Riswandi; Indriani, Susi; Indriyana, Saoki
Jurnal KARINOV Vol 7, No 2 (2024): Mei
Publisher : Institute for Research and Community Service (LP2M), Universitas Negeri Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17977/um045v7i2p118

Abstract

Perkembangan teknologi membawa transformasi dunia bisnis dan kewirausahaan. Menjadikan strategi sebagai elemen krusial untuk meraih profit, pertumbuhan, dan keberlanjutan usaha. Banyak startup baru bermunculan, tetapi tidak sedikit wirausaha baru mengalami kegagalan akibat kurangnya kemampuan membuat perencanaan dan penciptaan nilai produk. Untuk mengatasi tantangan ini, Business Model Canvas (BMC) muncul sebagai alat bisnis yang efektif. Workshop dan kompetisi BMC dirancang khusus untuk mengajarkan mahasiswa mengenai pentingnya kewirausahaan serta penerapan BMC secara praktis. Dalam workshop ini, mahasiswa diperkenalkan dengan elemen-elemen kunci BMC, baik dari aspek internal maupun eksternal. Melalui metode klasikal dan presentasi yang disampaikan oleh narasumber berpengalaman, peserta kegiatan diberikan berbagai perencanaan pengembangan bisnis berbasis digital, peluang, serta pengembangan dan tantangannya. Pada aspek akademik kegiatan pelatihan ini dipublikasikan dalam bentuk artikel ilmiah untuk memberikan informasi kepada masyarakat, serta berfungsi sebagai referensi berharga bagi pengembangan dalam pendidikan kewirausahaan Kata kunci— Business Model, Canvas, Indonesia, Kewirausahaan, Malaysia Abstract The development of Technology has transformed the world of business and entrepreneurship. Making strategy as a crucial element to achieve profit, growth, and sustainability. sustainability. Many new startups have emerged, but not a few new entrepreneurs fail due to lack of planning and value creation skills. and product value creation. To overcome this challenge, the Business Model Canvas (BMC) emerged as an effective business tool. Workshop and competition BMC workshops and competitions are specifically designed to teach students about the importance of entrepreneurship as well as the practical application of BMC. In this workshop, students are introduced to the key elements of BMC, both from internal and external aspects. Through classical methods and presentations delivered by experienced experienced resource persons, participants were given various plans for digital-based business development, opportunities, as well as development and challenges. challenges. In the academic aspect, this training activity was published in in the form of scientific articles to provide information to the community, as well as to serve as a valuable reference for development in entrepreneurship education. Keywords— Business Model, Canvas, Indonesia, Entrepreneurship, Malaysia
THE INFLUENCE OF ENTREPRENEURSHIP KNOWLEDGE AND FAMILY ENVIRONMENT ON ENTREPRENEURIAL INTEREST OF 11TH GRADE STUDENTS AT SMK NEGERI 10 JAKARTA Mulya, Rika Noviana; Purwana, Dedi; Usman, Osly
JOURNAL OF HUMANITIES, SOCIAL SCIENCES AND BUSINESS Vol. 2 No. 4 (2023): AUGUST
Publisher : Transpublika Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55047/jhssb.v2i4.729

Abstract

This study aimed to examine the influence of Entrepreneurship Knowledge and Family Environment on Interest in Entrepreneurship among Class XI students at SMKN 10 Jakarta. The research utilized a survey method with a quantitative approach to collect data from a population of 246 students. A probability sampling technique with the Slovin formula was applied, resulting in a sample of 154 students. Data analysis was performed using validation and reliability tests with IBM SPSS software version 24. The study findings revealed significant results. Firstly, a positive and significant correlation was found between Entrepreneurship Knowledge and Interest in Entrepreneurship, indicating that higher levels of knowledge in entrepreneurship positively impact students' interest in entrepreneurial activities. Secondly, the Family Environment demonstrated a positive and significant influence on Interest in Entrepreneurship, suggesting that a supportive and encouraging family environment contributes to students' inclination towards entrepreneurship. Lastly, the combined effect of Entrepreneurship Knowledge and Family Environment showed a significant influence on Interest in Entrepreneurship, emphasizing the importance of both factors in fostering students' interest in entrepreneurial pursuits. These results provide valuable insights for educators and policymakers to design effective strategies that promote entrepreneurship among students. Encouraging the acquisition of entrepreneurship knowledge and fostering a supportive family environment may significantly enhance students' interest and readiness to engage in entrepreneurial ventures.
Co-Authors Achmad Fauzi Adib, Sahal Afham Adnan Kasofi Adnan Kasofi Afif Khairi Agung Pangestu Agung Priambodo, Ervin Agung Wahyu Handaru Alamsyah, Muhammad Fikri Alika Khairunisa Ananda Mochammad Rizky Anggriawan Oktobisono Annisa Lutfia Annisa Lutfia Ansar, Rudy Arga Pramesty, Desnita Aris Muhamad Syukur Ayu Aprilia Azalia, Farah Cantika Aziz, Sumayyah Bicky Maulana budiantoro, Anandha Budisutiono, Clara Immanuella Christian Wiradendi Wolor Corry Yohana Darma Rika Swaramarinda, Darma Rika Devina Angistya Maharani Dewi Agustin Pratama Sari Dewi Susita Dhafin Syah, Muhammad Dhany Asmara Hidayat Diena Noviarini Diena Novirini Dinar Agus Sara Elilia Nindy Prastika Elilia Elsha Melinda Evitasari, Kirayna Fadli, Ghifari Aminudin Farhan Taruna Farhan Taruna Febi Ferdian Farhan Ghifari Aminudin Fad’li Hajar Mareti A Harits Ikbar Henry Eryanto HENRY ERYANTO, HENRY Herdian Akbar Hery Irawan Hery Widijanto Husnul Khotimah Ika Febrilia Ikbar, Harits Indriyana, Saoki Kasofi, Adnan Krissanya, Nofriska Kusumaningtyas, Daru Putri Latip, Nadia Salsabila Levi, Daud Maeka, Lita Maharani, Melwanda Rieka Maharrizki, Alif Mardta, Rendy Marsofiyati Marsofiyati . Maulana Amirul Adha Mawardi, Ikhsan Meta Bara Berutu Monoarfa, Terrylina Arvinta Mufida Ahmad, Alfi Muhammad Fathi Farhan Muhammad Fawaiq, Muhammad Muhammad Iqbal Nurdwiratno Mulya, Rika Noviana Munawaroh Musyaffi, Ayatulloh Michael Nada, Shafwatun Nida Auliyah Ningsih, Rifa Silviaty Nopridawati Norjanah, Nika Fitri Nurshinta, Nurshinta Oktobisono, Anggriawan Paquita, Shiva Silvia Ponco Dewi Karyaningsih Prihastomo, Galih Purwana E.S., Dedi Putri Kusumaningtyas, Daru Putri Nabila Putri Wahyuningsih Putrianna Rafi, Narendra Pakala Rahmadghani, Taufiq Rahmi Rahmi Rangga Aksara, Frenda Riansyah, Raisan Agus Rida Prihatni Riswandi Riswandi Riyadi, Salsabila Annisa Riza Azzahra Rizki Firdausi Rachma Dania Rizky, Ananda Mochammad Roni Faslah Roni Faslah Rukmana, Amelda Elsa Samsul Jamaludin, Muhamad Sari, Rindi Nurlaila Seilatu, Novan Yonatan Septamasurya, Rafli Setyawan, Muhammad Dimas Arbi Shandy Aditya Shandy Aditya, Shandy Solly Aryza Suherman Suherman Sulastri, Tita Suparman, Ady Fahril Suparno Suparno Suryadi Suryadi Susan Febriantina SUSAN FEBRIANTINA, SUSAN Syaputri, Shyndy Syukur, Aris Muhamad Terrylina A. Monoarfa Terrylina Arvinta Monoarfa Teuku Rio Febrian Alfa Risky Tri Hesti Utaminingtyas Tri Nada Nisrina Tri Nada Nisrina Ulfah Zulkarnain, Nadia Umar Hasan Umi Widyastuti Umi Widyastuti Usep Suhud Vannisa Fahrani Vina Devi Yekti Irawan Vina Devi Yekti Irawan Vinia Auliya Wahyu Eka Pratiwi, Sovia Wardani, Cintya Kusuma Wibowo, Daniel Pungkas Prastia Widya Parimita, Widya Witanti Putri Anggreani Zaahidah, Asmaa Zillah, Isfanz Ainu Zulianto, Wahyu