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Sunday Ade Sitorus

UNIVERSITAS HKBP NOMMENSEN

Author-ID : 9617220

Religion Agriculture, Biological Sciences & Forestry Arts Humanities Automotive Engineering Chemical Engineering, Chemistry & Bioengineering Chemistry Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Dentistry Economics, Econometrics & Finance Education Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Mathematics Mechanical Engineering Medicine & Pharmacology Nursing Public Health Social Sciences Veterinary Other

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Impact of Management Control Systems on Managerial Job Satisfaction and Stress in Local Government: The Mediating Role of Organizational Commitment Silaban, Adanan; Siagian, Nalom; Sitorus, Sunday Ade; Medrofa, Daud
International Journal of Economics Development Research (IJEDR) Vol. 5 No. 6 (2024): International Journal of Economics Development Research (IJEDR)
Publisher : Yayasan Riset dan Pengembangan Intelektual

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37385/ijedr.v5i6.6323

Management Control Systems (MCS) are an important part of the operations of public sector organizations. However, the implementation of MSS can have consequences on the well-being of public managers such as job satisfaction and stress. One important dimension of MSS is the clarity of the public manager's role. The role of public managers is a very important part of the organization, because public managers have the task of planning, organizing, directing and controlling organizational activities. These tasks require role clarity, where public managers must provide accurate, complete, clear and relevant information to their users. Therefore, the clarity of the role of public managers is thought to have an effect on the job satisfaction and stress of public managers. This research is important to do considering that SPM is a tool used in achieving organizational goals, and therefore it is also necessary to gain knowledge of its consequences on the welfare of public managers. Empirical evidence on this subject is still very limited, especially in public sector organizations in Indonesia. This study aims to empirically examine the effect of role clarity on job satisfaction and stress of public managers and the mediation of organizational commitment in public sector organizations. The results of this study are useful theoretically and practically. Theoretically, it enriches the SPM literature on the effect of management control in the form of the impact of role clarity on job satisfaction and stress levels of public public managers. Practically, the results of this study can be used as guidelines in the design of SPM that can increase public managers' job satisfaction and stress and organizational commitment. The research was conducted using a survey method to public managers at the Regional Apparatus Organization (ODP) of Medan City Government.

The Effect of Morale, Compensation and Work Conflict as Intervening Factors on Employee Performance: Case Study from Social Service Office of North Tapanuli Regency, Indonesia Febrilian, Lamtiar; Sitorus, Sunday Ade; Lumbangaol, Vebry
Golden Ratio of Data in Summary Vol. 5 No. 2 (2025): February - April
Publisher : Manunggal Halim Jaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52970/grdis.v5i2.721

This study aims to determine the effect of morale, compensation and work conflict as an intervening factor at the North Tapanuli Regency Social Service Office. In this study using a type of quantitative research, with the sampling technique in this study was saturated sampling with a sample of 58 respondents. This research method is non propability sampling using SmartPLS 4.0 software. The results of this study indicate that: (1) The Work Morale variable directly has no significant effect on Employee Performance with a significant level of 0.710> 0.05. (2) Work Morale variable directly has no significant effect on Work Conflict with a significant level of 0.401> 0.05. (3) Compensation variable directly has no significant effect on Employee Performance with a significant level of 0.687 > 0.05. (4) The Compensation variable does not directly have a significant effect on Conflict with a significant level of 0.028> 0.05 (5) The Work Conflict variable directly has a significant effect on Employee Performance This is evidenced by the significant results of 0.00> 0.05. (6) The Work Morale variable through Work Conflict as an Intervening variable directly has no significant effect on Employee Performance with a significant level of 0.408> 0.05. (7) Compensation variable through Work Conflict as an Intervening variable directly has a significant effect on Employee Performance with a significant level of 0.022 <0.05.Based on the results of simultaneous testing, this study is able to prove that there is (1) Work Morale variable directly has a positive but insignificant effect on Employee Performance, (2) Work Morale variable directly has a positive but insignificant effect on Work Conflict, (3) Compensation variable directly has a positive but insignificant effect on Employee Performance, (4) Compensation variable directly has a positive and significant effect on Work Conflict, (5) Work Conflict variable directly has a positive and significant effect on Employee Performance, (6) Work Morale variable through Work Conflict as an Intervening variable directly has a positive but insignificant effect on Employee Performance, (7) Compensation variable through Work Conflict as an Intervening variable directly has a positive and significant effect on Employee Performance.

Peran Pola Pengelolaan Budaya Kerja Organisasi pada Perusahaan SUNDAY ADE SITORUS; Richard A. M. Napitupulu; Sunday Ade Sitorus
Dinamika Sosial : Jurnal Pengabdian Masyarakat dan Transformasi Kesejahteraan Vol. 2 No. 1 (2025): Maret : Dinamika Sosial : Jurnal Pengabdian Masyarakat dan Transformasi Kesejah
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62951/dinsos.v2i1.1210

This community service activity aims to improve the understanding and implementation of organizational work culture at PT Aras Bina Energi in order to create a more productive and harmonious work environment. This program is carried out through three main stages, namely socialization, technical training, and assistance in implementing organizational work culture. Initial socialization was conducted to raise the awareness of leaders and employees regarding the importance of work culture in supporting organizational effectiveness. Furthermore, technical training was provided to equip employees with skills in adopting work culture values that are in accordance with organizational characteristics. The final stage was assistance in implementing the work culture, with monitoring and evaluation to ensure the sustainability of positive changes. The results showed that employees' understanding of work culture increased from 40% to 85% after socialization. The implementation of a more adaptive work culture also had an impact on increasing compliance with company regulations, reducing the rate of late work from 18% to 7%, and increasing employee productivity. In addition, changes in a more democratic leadership style improved work motivation and employee satisfaction, with satisfaction scores increasing from 3.2 to 4.1 on a scale of 5. This program demonstrates that systematic and sustainable management of an organization's work culture can have a positive impact on its employees

THE MEDIATING EFFECTS OF QUALITY OF WORK LIFE ON CAPACITY PERFORMANCE MANAGEMENT AND EMOTIONAL INTELLIGENCE SUNDAY ADE SITORUS; Hermawati, Adya; Husin, Husin; Sitorus, Sunday Ade; Djajanto, Ludfi; Bahri, Syamsul
Jurnal Aplikasi Manajemen Vol. 19 No. 3 (2021)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jam.2021.019.03.12

This study evaluated the impact of leadership management skills and emotional intelligence on employee performance as a variable mediation through the quality of work life. This research uses a path analysis model (path analysis) since there is a mediation between the independent variables and the dependent variable to analyze the mediating impact of the quality of work-life on managerial leadership and emotional intelligence on employee efficiency. This analysis is called a universal survey (free sampling) or census using all population members, which amounts to 33 people. Management capacity led significantly to performance. Employee emotional intelligence also provides a valuable contribution to success. The standard of work has made a significant difference in the results. The managerial capability of the chief has made a positive contribution to the efficiency of the job. Employee emotional intelligence is also a positive contribution to job performance. K Quality in management, accompanied by the quality of work, has been a successful contribution to performance. Employee emotional intelligence was a positive contribution to results, followed by job efficiency. The study will contribute positively to the understanding of the job evaluation of BNN employees in Malang City. However, this analysis contributes to the assessment of BNN employees based on the job evaluation of BNN employees in Malang City. The difference between this study and previous studies is the treatment or care of Malang City BNN employees to improve the quality of their assessment.

THE INFLUENCE OF WORKLOAD AND COMPETENCY ON ORGANIZATIONAL PERFORMANCE WITH ORGANIZATIONAL CULTURE MEDIATION SUNDAY ADE SITORUS; Sitorus, Sunday Ade; Suwitho, Suwitho; Haditomo, Alfabetian Harjuno Condro; Nurfaidah, Resti; Ramlawati, Ramlawati; Hendarto, Totok; Hermawati, Adya
Jurnal Aplikasi Manajemen Vol. 20 No. 2 (2022)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jam.2022.020.02.08

The objective of this research is to analyze the effect of Workload on Organizational Culture, Competence on Organizational Culture, Workload on Organizational Performance, Competence on Organizational Performance, Organizational Culture on Organizational Performance, Workload on Organizational Performance mediated by Organizational Culture, and Competence on Organizational Performance with the mediation of Organizational Culture. The quantitative approach was used in which the survey was conducted with the questionnaire. Data were collected in the form of an ordinal Likert scale. The analytical model used in this research was Path Analysis. The research population included the employees of KPP Pratama Kriyorejo. Results showed that workload and competence had a significant effect on organizational performance, workload and competence did not significantly affect organizational culture, but workload and competence had a significant effect on organizational performance with the mediation of organizational culture.

PENGARUH KUALITAS PRODUK, KESESUAIAN HARGA DAN INTENSITAS PROMOSI TERHADAP KEPUTUSAN PEMBELIAN KONSUMEN PADA TEH PUCUK HARUM DI KOTA MEDAN SITORUS, SUNDAY ADE
Journal Business and Management Vol. 1 No. 1 (2023): Journal Business and Management (April 2023)
Publisher : Departemen Manajemen Fakultas Ekonomi dan Bisnis Universitas HKBP Nommensen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51622/jbm.v1i1.719

Penelitian ini bertujuan untuk menyoroti variabel keputusan pembelian konsumen. Hal ini dikarenakan subjek peneliti ingin mengetahui mengapa konsumen memutuskan untuk membeli teh pucuk wangi ini. Metode penelitian adalah cara atau jalan yang ditempuh sehubungan dengan penelitian yang dilakukan, dengan langkah-langkah yang sistematis. Metode penelitian yaitu kuantitatif. Jenis penelitian yang dilakukan oleh peneliti adalah metode deskriptif kuantitatif. Populasi dalam penelitian ini adalah seluruh konsumen yang membeli Teh Pucuk Wangi di Kota Medan. Dikarenakan populasi yang membeli Teh Pucuk Wangi tidak diketahui, makan dengan menggunakan rumus Lemeshow diperoleh sampel sebanya 100 Orang, dengan menggunakan teknik pengambilan sampel yakni accidental sampling. Kualitas produk (X1) berpengaruh negatif tetapi tidak signifikan terhadap Keputusan Konsumen(Y). Kesesuian Harga (X2) berpengaruh signifikan terhadap Keputusan Konsumen(Y).Intensitas Promosi (X3) berpengaruh signifikan terhadap Keputusan Konsumen(Y). Kualitas Produk (X1), Kesesuaian harga (X2) dan Intensitas Promosi (X3)berpengaruh signifikan terhadap Keputusan Konsumen(Y).

THE INFLUENCE OF INCOME, EXPENDITURE, AND SAVINGS TN THE EFFECTIVENESS OF FINANCIAL PLANNING IN THE DIGITAL ERA: A SURVEY OF THE SANDWICH GENERATION AMONG PRIVATE SECTOR EMPLOYEES IN MEDAN SUNDAY ADE SITORUS; Manurung, Nancy Cecilia; Panjaitan, Raya; Sitorus, Sunday Ade
SULTANIST: Jurnal Manajemen dan Keuangan Vol. 13 No. 1 (2025)
Publisher : Sekolah Tinggi Ilmu Ekonomi Sultan Agung Pematangsiantar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37403/sultanist.v13i1.712

The sandwich generation refers to working-age individuals who simultaneously bear financial responsibilities for both their aging parents and their children. This phenomenon is increasingly prevalent in Indonesia, particularly among private sector employees, due to rising costs of living, education, and healthcare. Low levels of financial literacy further exacerbate the challenges, making effective financial planning increasingly urgent. This study aims to analyze the influence of income, expenses, and savings on financial planning effectiveness among the sandwich generation in Medan City. A quantitative approach was applied through the distribution of questionnaires to respondents aged 23–50 who qualified as part of this demographic. The results indicate that income and savings have a positive and significant effect on financial planning effectiveness, whereas expenses show no significant influence. These findings emphasize the importance of income management and saving habits in achieving household financial resilience. The study recommends strengthening financial literacy and leveraging digital financial technologies as strategies to enhance long-term economic stability for the sandwich generation.

Hubungan Information Quality, System Quality, Experience Customer Chatbot Sebagai Moderasi Terhadap Customer Satisfaction Shopee di Kota Medan Sitindaon, Boy Rifaldo; Silaban, Sunday Ade Sitorus, Pantas H
YUME : Journal of Management Vol 8, No 3 (2025)
Publisher : Pascasarjana STIE Amkop Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37531/yum.v8i3.9970

Perkembangan pesat e-commerce menuntut platform seperti Shopee untuk mengoptimalkan layanan pelanggan melalui teknologi chatbot. Penelitian ini mengkaji hubungan Information Quality dan System Quality chatbot Shopee terhadap Customer Satisfaction dan Experience Customer Chatbot sebagai variabel moderasi pada pelanggan di Kota Medan, dengan menggunakan Information System Succsess Model (ISSM) sebagai dasar teori. Metode yang digunakan bersifat kuantitatif dengan survey kuesioner online kepada 100 responden purposive sampling, dianalisis menggunakan PLS-SEM melalui Smart-PLS 4.0 untuk menguji empat hipotesis hubungan variabel. Hasil penelitian menunjukkan terdapat hubungan positif dan siginifikan antara Information Quality dengan Customer Satisfaction. Terdapat hubungan positif dan signifikan antara System Quality dengan Customer Satisfaction. Experience Customer Chatbot memoderasi hubungan antara Information Quality dan Customer Satisfaction secara positif dan signifikan. Experience Customer Chatbot memoderasi hubungan antara System Quality dan Customer Satisfaction secara negatif dan signifikan. Kata Kunci: Kualitas Informasi, Kualitas Sistem, Pengalaman Pengguna Chatbot, Chatbot Shopee, Kepuasan Pelanggan

Mendiasi Adopsi Informasi Pada Kegunaan Informasi, Kualitas Argumen, dan Kredibilitas Sumber Terhadap Perilaku Pembelian Konsumen Aplikasi Online Travel Wisata Danau Toba Gibrel, Disaya; Silaban, Pantas H; Sitorus, Sunday Ade
YUME : Journal of Management Vol 8, No 3 (2025)
Publisher : Pascasarjana STIE Amkop Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37531/yum.v8i3.10006

Penelitian ini bertujuan menganalisis peran mediasi adopsi informasi pada pengaruh kegunaan informasi, kualitas argumen, dan kredibilitas sumber terhadap perilaku pembelian konsumen pada aplikasi online travel wisata Danau Toba. Metode yang digunakan adalah penelitian kuantitatif dengan purposive sampling terhadap 100 responden pengguna online travel agent. Data dikumpulkan melalui kuesioner dan dianalisis menggunakan SEM-PLS melalui SMARTPLS 4.0. Hasil penelitian menunjukkan bahwa kegunaan informasi, kualitas argumen, dan kredibilitas sumber berpengaruh positif terhadap adopsi informasi. Selain itu, adopsi informasi berpengaruh positif terhadap perilaku pembelian konsumen. Namun, adopsi informasi tidak memediasi pengaruh ketiga variabel independen terhadap perilaku pembelian.Keywords: Kegunaan Informasi, Kualitas Argumen, Kredibilitas Sumber, Adopsi Informasi, Perilaku Pembelian Konsumen di OTA

Pengaruh Kualitas Layanan Terhadap Kepuasan Pelanggan Bus Listrik Di Kota Medan Hamonangan, Abram Philips; Silaban, Pantas H.; Sitorus@gmail.com, Sunday Ade C O M
YUME : Journal of Management Vol 8, No 3 (2025)
Publisher : Pascasarjana STIE Amkop Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37531/yum.v8i3.10125

Tujuan dari penelitian ini adalah untuk mengetahui bagaimana pengaruh tangible, responsiveness, empathy, assurance dan reliability terhadap consumer satisfaction. Dalam penelitian ini menggunakan jenis penelitian kuantitatif dengan teksnik pengambilan sampel yaitu teknik purposive sampling dengan sampel sebanyak 96 responden. Data penelitian ini diperoleh dari penyebaran kuesioner terhadap pengguna bus listrik Medan. Analisis data yang digunakan dalam penelitian ini menggunakan bantuan program SMART-PLS versi 4.0. Metode analisis yang digunakan adalah Structural Equation Modelling (SEM), model pengukuran (outer model), pengukuran structural (inner model) dan pengujian hipotesis. Hasil penelitian ini menunjukkan bahwa tangible berpengaruh positif terhadap berpengaruh positif terhadap consumer satisfaction, responsiveness tidak berpengaruh positif terhadap consumer satisfaction, empathy berpengaruh positif terhadap consumer satisfaction, assurance tidak berpengaruh positif terhadap consumer satisfaction dan reliability berpengaruh positif terhadap consumer satisfaction. Kata kunci: tangible, responsiveness, empathy, assurance, reliability, consumer satisfaction

Co-Authors , Neta Nia Br Sembiring Adanan Silaban Adya Hermawati Agam Sinaga Alfabetian Harjuno Condro Haditomo Aminuyati Amril Amril AMRIL ANAS ANITA TRESIA SAMOSIR Anton A. P. Sinaga Asri Ady Bakri Aurelia Tanatha Bahtiar Efendi Bambang Sucipto Butar-butar, Fitriani Damanik, Hanna M. Didi Suhendi Dini Moniza Djajanto, Ludfi Edgina Tris Louis Elgine Tris Louis Elvis Fresly Purba Eny, Eny Juliana Simanjuntak Evi Sirait Febrilian, Lamtiar Feroaryati Damanik Fiktor Sihombing Firdaus Firdaus Firman Mulana Silaban Gibrel, Disaya Girsang, Patrecia Caroline Glorya Ginting Gultom, Roberto Fernando Hadi Purnomo Hamonangan, Abram Philips Hanna Damanik Hartanto Hasugian, Christnova Hayu Lusianawati Hendra Simanjuntak Hendrik Samosir Husin Husin, Husin Indra Iryanto Nur Hidayat Jedidah Perbina Rosa Br Tarigan Jennila Trisnawati Johanes Sihombing Jonson Rajagukguk Juara, Juara Simanjuntak Jurisman Simanjorang Jurisman Simanjorang Kraugusteeliana Kraugusteeliana Lasma Lenida Rosinta Sianipar lasma siagian Lumban Gaol, Vebry Lumbanraja, Gracenihami Lusianawati, Hayu M. Ridlwan Hambali Manurung, Nancy Cecilia MARDIAH HASANAH NASUTION Markus Doddy Simanjuntak Mazzlida Mat Deli Medrofa, Daud Merita Ayu Indrianti Nadapdap, Niko Parulian Nalom Siagian Necia Mita Novalina Pasaribu Niko Parulian Nadapdap Nikous Soter Sihombing Nopeline, Nancy Nur Hidayat, Indra Iryanto Orlando Steven Pakpahan, Simon Ryansa Hasudungan Palti Agustinus Silaban Panjaitan, Ferry Pantas H Silaban Pasaman Silaban Pasaribu, Romindo M. Petrus Loo Pratiwi , Devi Arista Purba, Elvis F Purba, Rini Ramlawati Ramlawati Rasmulia Sembiring Rasmulia Sembiring Raya Panjaitan Regen Boy Saputra Resti Nurfaidah Richard A. M. Napitupulu Rince Marpaung Rini Fatmawati Rini Purba Roberto Fernando Gultom Ronny Allan Nababan Septony B. Siahaan Seraphina Lisa Gavrila Setiawan, Zunan Siahaan, Larasty Siahaan, Lidia Sari Sianipar, Gloria J M Sihombing, Aldy Erwanto Simanjorang , Jurisman Simanjuntak, Agus Simanjuntak, Agus Nakkok SIMANJUNTAK, MARKUS DODDY Simanjuntak, Sabriana Royani Simanjuntak, Sri Ida Royani Simarmata, Ardianto Simarmata, Candra A. Simbolon, Yelly Lestari Sipayung, Leonardo David Sirait, Evi Sitindaon, Boy Rifaldo Sitindaon, Devito Valetino Suwitho, Suwitho Syamsul Bahri Tamba, Adelina Oktavia Tarihoran, Christian Very Teddyansa Halim Teguh Setiawan Wibowo Totok Hendarto Tri Melda Mei Liana Trisnawati, Jennila Tulim, Anto Uli Artha, Citra Vera Asihna Riris Pasaribu Wesly Andri Simanjuntak WILLIAM PARLINDUNGAN SIHOMBING William Parlindungan Sihombing Winda Ardiani Windi Klara Sinaga Zunan Setiawan

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