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All Journal International Journal of Public Health Science (IJPHS) International Journal of Evaluation and Research in Education (IJERE) Jambi Medical Journal : Jurnal Kedokteran dan Kesehatan Jurnal Kebijakan Kesehatan Indonesia VISIKES Jurnal Kedokteran dan Kesehatan : Publikasi Ilmiah Fakultas Kedokteran Universitas Sriwijaya Jurnal Kesehatan Masyarakat Andalas (Andalas Journal of Public Health) Jurnal Administrasi Kesehatan Indonesia Jurnal Kesehatan Masyarakat (JKM) CENDEKIA UTAMA Global Medical and Health Communication JMMR (Jurnal Medicoeticolegal dan Manajemen Rumah Sakit) Jurnal Psikologi Integratif Jurnal Manajemen Kesehatan Indonesia JIMKesmas (Jurnal Ilmiah Mahasiswa Kesehatan Masyarakat) The Indonesian Journal of Public Health Indigenous: Jurnal Ilmiah Psikologi Ekonomi Bisnis Biomedical Journal of Indonesia HIGEIA (Journal of Public Health Research and Development) SELAPARANG: Jurnal Pengabdian Masyarakat Berkemajuan Jurnal Keperawatan Silampari Window of Health : Jurnal Kesehatan Jurnal Ilmu Kesehatan Medicinus : Jurnal Kedokteran GHIDZA: Jurnal Gizi dan Kesehatan Journal of Health Policy and Management B-Dent, Jurnal Kedokteran Gigi Universitas Baiturrahmah Indonesian Journal for Health Sciences (IJHS) Jurnal Kesehatan Global JIK- JURNAL ILMU KESEHATAN SRIWIJAYA JOURNAL OF MEDICINE Jurnal Pendidikan Kedokteran Indonesia: The Indonesian Journal of Medical Education Majalah Kedokteran Andalas Jurnal Kesehatan J-Dinamika: Jurnal Pengabdian Kepada Masyarakat Jurnal Kesehatan Jurnal Manajemen Informasi Kesehatan Indonesia (JMIKI) Jurnal Bidang Ilmu Kesehatan J-KESMAS: Jurnal Kesehatan Masyarakat Darmabakti Cendekia: Journal of Community Service and Engagements Afiasi : Jurnal Kesehatan Masyarakat Health Information : Jurnal Penelitian Jurnal Kesmas (Kesehatan Masyarakat) Khatulistiwa Jurnal Penelitian Transportasi Laut Malahayati International Journal of Nursing and Health Science PREPOTIF : Jurnal Kesehatan Masyarakat Journal of Community Empowerment for Health An-Nadaa: Jurnal Kesehatan Masyarakat Jurnal Kesehatan Bubungan Tinggi: Jurnal Pengabdian Masyarakat Jurnal Integrasi Kesehatan dan Sains Indonesian Journal of Global Health research Jurnal Pengabdian Kesehatan Jurnal Abdimas Ilmiah Citra Bakti (JAICB) Journal of Applied Data Sciences Mitra Raflesia (Journal of Health Science) J.Abdimas: Community Health KESANS : International Journal of Health and Science Jurnal Pengabdian Masyarakat Sasambo Media Publikasi Promosi Kesehatan Indonesia (MPPKI) JUMANTIK (Jurnal Ilmiah Penelitian Kesehatan) Borneo Community Health Sevice Journal Jurnal Ilmu Kesehatan Masyarakat Jurnal Kedokteran Ibnu Nafis Jurnal Keperawatan Pro Health Jurnal Ilmiah Kesehatan JMMR (Jurnal Medicoeticolegal dan Manajemen Rumah Sakit) Jurnal Pelita Sriwijaya GEMASSIKA: Jurnal Pengabdian kepada Masyarakat Malahayati International Journal of Nursing and Health Science Sasambo: Jurnal Abdimas (Journal of Community Service) Kesmas: Jurnal Kesehatan Masyarakat Nasional (National Public Health Journal)
Rizma Adlia Syakurah
Program Studi Ilmu Kesehatan Masyarakat, Fakultas Kesehatan Masyarakat, Universitas Sriwijaya
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Journal : Journal of Health Policy and Management

 1 
Implementation of Indirect Contact Services for National Health Insurance Participants: A Case Study of Jambi City's Primary Healthcare Facilities Mauliana, Resty; Misnaniarti, Misnaniarti; Syakurah, Rizma Adlia
Journal of Health Policy and Management Vol. 9 No. 3 (2024)
Publisher : Masters Program in Public Health, Universitas Sebelas Maret, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26911/thejhpm.2024.09.03.02

Abstract

Background: In response to the COVID-19 pandemic, BPJS Kesehatan has introduced an indirect contact program, but many districts and cities, including Jambi City in Jambi Province, have not achieved the target contact rate. This study aims to analyze the implementation of indirect contact services for JKN participants in Jambi City's primary healthcare facilities (PHC). Subjects and Method: This descriptive qualitative research was conducted at BPJS Kesehatan and PHC Jambi City from March to April 2022. Data were collected through in-depth interviews, observation, and document review. Informants were selected using a consecutive sampling technique based on the type of PHC, including community health centres (Puskesmas), private clinics, and individual practitioners (DPPs), representing the lowest and highest achievement levels. Thematic analysis techniques were used to analyze the data. Results: The findings revealed that the implementation of indirect contact services for JKN participants in Jambi City's PHC was influenced by various factors. These factors included challenges in increasing contact rates, dissatisfaction among JKN participants, and economic constraints faced by the participants. Contributing factors to these challenges was the absence of input guidelines, standard operating procedures (SOPs), dedicated personnel, allocated funds, and specialized equipment for indirect contact. Routine socialization efforts were also lacking. Furthermore, the understanding of officers regarding the objectives, targets, and implementation of indirect contact, as well as their competence, played significant roles in the implementation. Conclusion: Implementing indirect contact services has not been optimal, necessitating increased support from BPJS Health Jambi Branch for improving indirect contact services
Unraveling the Success Factors and Challenges in Implementing the COVID-19 Vaccination Program: A Case Study of the Community Health Center in Palembang Dewi, Aminah Aulia; Syakurah, Rizma Adlia
Journal of Health Policy and Management Vol. 9 No. 3 (2024)
Publisher : Masters Program in Public Health, Universitas Sebelas Maret, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26911/thejhpm.2024.09.03.05

Abstract

Background: The escalating number of COVID-19-positive cases and mortality within the community has prompted the government to prioritize vaccination efforts. However, the vaccination target has not yet reached optimal, particularly in Palembang. This study aims to evaluate the implementation of the COVID-19 vaccination program at the Community Health Center in Palembang through a descriptive qualitative approach. Subjects and Method: The data were obtained through in-depth interviews, observations, and document reviews conducted at the Community Health Center between November 25, 2021, and December 30, 2021. A total of ten informants were selected using consecutive sampling. Results: The findings of this study indicate consistency in various aspects of the input component, including the vaccine team, funding sources, types of vaccines, storage facilities, other support systems, and planning methods. However, due to a lack of data integration among the data management entities, the Community Health Center and Health Office face challenges in accurately determining vaccine targets. The vaccination coverage in Palembang stood at 87.08% for the first dose and 68.52% for the second dose. Unfortunately, delays in achieving vaccine coverage, particularly among specific groups such as older people, have hindered the development of expected herd immunity. There have been no reports of severe adverse events following immunization (AEFIs) within the community. Conclusion: The COVID-19 vaccination program in Palembang was implemented well. However, data management entities must prioritize data integration to fulfill vaccination targets.
User Satisfaction and Challenges in Telemedicine Services during the COVID-19 Pandemic in Indonesia: A Population-Based Analysis Adinda, Havivi Rizky; Syakurah, Rizma Adlia; Pariyana, Pariyana
Journal of Health Policy and Management Vol. 9 No. 2 (2024)
Publisher : Masters Program in Public Health, Universitas Sebelas Maret, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26911/thejhpm.2024.09.02.09

Abstract

Background: The COVID-19 pandemic has led to a surge in telemedicine utilization in Indonesia, necessitating increased attention toward user satisfaction and encountering obstacles in telemedicine services. This study aims to analyze the satisfaction and barriers faced by users of telemedicine applications, considering population characteristics during the COVID-19 pandemic in Indonesia. Subjects and Method: Using a descriptive observational design with a cross-sectional approach, the study encompassed the entire population of telemedicine users during the COVID-19 pandemic, with samples adhering to predetermined inclusion and exclusion criteria. Data were collected through Google Forms questionnaires from August 2020 to November 2020. Subsequently, data were subjected to chi-square tests (alternative: Kruskal-Wallis) and logistic regression analyses, with p-value<0.05 and 95% confidence interval. User satisfaction with telemedicine was associated with factors such as domicile, settlement, provider, health insurance, and utilized internet network (p<0.05). Results: User satisfaction with telemedicine was associated with factors such as domicile, settlement, provider, health insurance, and utilized internet network (p<0.05). Conversely, barriers encountered in telemedicine exhibited associations with gender, marital status, age, regional origin, residence, education, occupation, health insurance, income, provider type, internet network, and internet quota (p<0.05). A significant correlation was observed between barriers and user satisfaction with telemedicine (p<0.001). The most influential factor affecting satisfaction was income less than Rp 1,500,000 per month (OR 30.818; 95% CI: 1.751-542.394), while pay ranging from Rp 3,500,000 to 5,500,000 per month exhibited the most substantial impact on barriers (OR 5.266; 95% CI: 2.326-11.920). Conclusion: Most respondents expressed satisfaction and encountered no obstacles when employing telemedicine. Respondents suggested enhancing telemedicine usage by emphasizing the importance of diagnostic accuracy, simplifying processes, maintaining confidentiality, optimizing application features, and improving network speed.
Co-Authors Achirudin Achirudin Adinda Novelia Adinda, Havivi Rizky Adrina Esther Liaw Aerosta, Danny Agustien, Melawati Ahmad Ghiffari Ahmad Taher Ahmad Taher Ainun Hafilda, Shafira Alphiano, K M Dimas Alvera Noviyan Alvera Noviyani Alyssa Poh Jiawei Amayu, Rizka Amitya Kumara Amitya Kumara Andika Okparasta Anita Rahmiwati Annisa Wimaulia Ardhan, Jery Arifal, Dito Achmad Arnita Hotmauli Asmarani Ma’mun Asmaripa Ainy Asri Maharani Asri Novianty Ayu Kartika Putri Ayu Rahmayana Ayu Shintya, Ratri Azhar, Abdillah Adipatria B. Azlin Azlin Azzahra, Muthiara Adlin Bella Stevanny Berlin, Opel Bertha Aulia Bonita, Ilsyafitri Catherine Dwi Augusthi Putri Catherine Dwi Augusthi Putri Cerah Puspinarti Corie , Andriyani Harizta Cynthia Cynthia Daniyah Fitriyah Puteri Deasy Novia Debby Amanda Putri Dela Erjalia Dendy Riansyah Depit Kurniawan Deris Stiawan Destanti, Ruri Dewi, Aminah Aulia Dian Natalia Dian Safriantini Dian Safriantini Diana Dewi Sartika, Diana Dewi Diani, Maria Tri Dini Cahyani Dwi Atika Sari Dwi Marissa Eddy Roflin Edi Surya Negara Eka Febri Zulissetiana Elita Sari Ella Amalia, Ella Eni Nuraini Erika Pebriyanti Erwan Alfano Eviheryanto Eviheryanto Fadillah Sari Fajar , Nur Alam Fajar Ningsih, Windi Indah Fajarini, Dessy Faradillah Dillah Fathur Afif Moulana Fatimah azzahra Fatty Maulidira Fauzan Ditiaharman Febby Astria Fianirazha Primesa Caesarani Fidia Paramitha Putri Fikri, M Zainal Fikri, M Zainal Florettira, Mutiara Tri Gabriela Eliza Fabrianne Tamba Galih Cahya Wijayanti Ghita Apriani Gusrinety Gusrinety Habibah, Umrohtul Haerawati Idris Haerawati Idris, Haerawati Hamzah Hasyim Hatina Agsari Hendarmin Aulia Henny Hisar Manalu Hizazun Niswah Ilsyafitri Bonita Indah Fasha Palingga Indah Puji Septeria indah Riani Indah Yuliana Indah Yuliana Wahyu Putri Inggi Rizky Mauludyah Ira Dewi Ramadhani Iswanto Iswanto Iwan Stia Budi Izzatika, Meiliza Jafar Arifin Jesica Moudy Jesica Moudy Kartika Chandra Khairinnisa Maizal Gazali Khairiyah, Muthiah Kurniawan, Depit Latifa Puti Sentani Latius Hermawan Legiran Legiran Levanya Anbalagan Linda Amelia Lisa Pitrianti Maisaroh Maisaroh Maretha, Rika Mariatul Fadilah Mariatul Fadilah Mariatul Fadilah Mariatul Fadilah Masayu Meidiawani Mauliana, Resty Meilinda Meilinda Meiliza Ayu Qamarani Melissa Shalimar Lavinia Merry Natalia, Merry Michael Chandra Misnaniarti Misnaniarti Misna Misnaniarti Misnaniarti Misnaniarti Misnaniarti Misnaniarti Misnaniarti Mohammad Hilal Atthariq Ramadhan Mohammad Zulkarnain Mohammad Zulkarnain Moudy, Jesica Muhamad Mardian Safitra MUHAMMAD FAHMI Muhammad Farid Rizqullah Muhammad Imam Mulia Muhammad Khairul Kahfi Pasaribu Muhammad Prima Cakra Muhammad Prima Cakra Randana Muhammad Qurhanul Rizqie Muhammad Syahrul Ramadhan Muhimatul Mufarikhah Mutiara Tri Florettira Nabilah Thifal Balma Najmah, Najmah Ni Wayan Puspa Pandani Nia Novita Sari Nindya Mahfuza Nirmalasari, Melisa Yuni Novrikasari Novrikasari, Novrikasari Nur Alam Fajar Nur Alam Fajar Nurunnisa Arsyad Ocktariyana, Ocktariyana Octavia, Nurafni Opel Berlin Panjaitan, Merry Natalia Pariyana Pariyana - Pariyana Pariyana pariyana, Pariyana Patresia, Retta Permata, Debby Yulinar Pratiwi, Rizky Putri Priska Yolanda Puji Lestari Putri Agustina Fiskal Putriana Fuji Safitri Rahma Nur Islam Rahmawati Rahayu Rahmayani, Lusi Rahmiwati, Anita Rahmiwati Ramadhani, Arya Pratama Ramayanti, Indri Ratri Ayu Shintya Refiza Ananda Resiana Citra Reynold Siburian Rhaptyalyani Herno Della, Rhaptyalyani Herno Riana Agny Betry Riche Octriza Syafti Rico Januar Sitorus Rico Januar Sitorus Rico Januar Sitorus Ridhatul Aulia Putri Rindang Senja Andarini Rio Yus Ramadhani Riska Nabila Risnawati Tanung Rizki Nurul Fatimah Rizki Nurul Fatimah Rizqullah, M Farid Rony Wiranto Rostika Flora Rosyila Rosyila Rudy Chendra Salesika Salesika Samiah Fitri Sangalang, Reymart V Sari Bema Ramdika Satrio Pakhrizki Selly Tiyaningrum, Selvi Marcellia Selvia Rahayu Septeria, Indah Puji Sesa Magabe Silvalena Silvalena Silvalena Silvalena Siti Ahdina Putri Siti Halimatul Munawarah Sredaran Nair J. Muralidharan Nair Sri Yuliani Frisilia Dewi Syarifah Aini Syauki Ikhsan, Diyaz Tasya Lianda Sari Taufan Bramantoro Taufik Indrajaya Titien Kesuma Tri Hari Irfani Ully Febra Kusuma Umrohtul Habibah Utama Ningsih, R.E Solfitri Violantina Linardi Wati, Yeni Arsika Widyandana Widyandana Wulan Dri Puspita Yayi Suryo Prabandari Yayi Suryo Prabandari Yayi Suryo Prabandari Yuanita Windusari Yuanita Windusari Yuanita Windusari Yuli Zulaikha Yuliarni Yuliarni Yunika Sabatini Putri Yusri Yusri Zoraya, Sabrina Intan Zulkarnain - Zulkarnain Zulkarnain Zulkarnain, M Zulkarnain, Mohammad