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All Journal Jurnal Ekonomi dan Bisnis Jagaditha Jurnal Manajemen dan Kewirausahaan (JMDK) Jurnal Inovasi Hasil Pengabdian Masyarakat (JIPEMAS) Indonesian Community Journal E-JRM Jurnal bintang manajemen IIJSE
Khalikussabir, Khalikussabir
Universitas Islam Malang
Agriculture, Biological Sciences & Forestry Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Environmental Science Public Health Social Sciences Other

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Journal : E-JRM

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Pengaruh Nilai Tukar Rupiah dan Suku Bunga Terhadap Indeks Harga Saham Gabungan (Studi Bursa Efek Indonesia Periode 2019-2023) Yanuar, Moh David; Khalikussabir, Khalikussabir; Wahono, Budi
E-JRM : Elektronik Jurnal Riset Manajemen E-JRM : Elektronik Jurnal Riset Manajemen Vol. 13 No. 02
Publisher : UNIVERSITAS ISLAM MALANG

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Abstract The main objective of this research is to ascertain the impact of the rupiah exchange rate and self-proclaimed interest rates on the IHSG. Using a quantitative approach, this research uses an explanatory framework. This study targets the IDX for the 2019-2023 period. A purposive sampling method was used to select 60 participants for the research. Information collection was carried out using secondary data where data was taken from existing documents and then developed and further analysis was carried out through Statistical Program Social Science (SPSS) version 26 using multiple linear regression. The findings of this research indicate that the combination of the rupiah exchange rate and self-claimed interest rates has a significant impact on the IHSG. Keywords: Rupiah Exchange Rate, Interest Rate, IHSG
Peran Berbagi Pengetahuan dalam Memediasi Hubungan antara Kepemimpinan Kewirausahaan dan Perilaku Kerja Inovatif pada UKM Kota Malang (Studi Kasus UKM di Kecamatan Lowokwaru) Taufiqurijal, Ahmad; Khalikussabir, Khalikussabir; Amin, Muhammad Sirojuddin
E-JRM : Elektronik Jurnal Riset Manajemen E-JRM : Elektronik Jurnal Riset Manajemen Vol. 14 No. 01
Publisher : UNIVERSITAS ISLAM MALANG

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Abstract This study aims to investigate whether entrepreneurial leadership and knowledge sharing affect innovation work behavior. The research method used is a quantitative approach. The study employs a cross-sectional method and Structural Equation Modeling (SEM) to test the proposed research model. The sample of this study were 122 employee of SMEs culinary. The hypothesis was tested using descriptive statistical analysis, instrument testing, structural model testing, and hypothesis testing using the SmartPLS 3. The findings suggest that the entrepreneurial leadership variable has a positive and significant influence on the Knowledge Sharing of employees in small and medium enterprises in Lowokwaru Distric Malang City. In addition, the study provides evidence that entrepreneurial leadership is the primary driving force for knowledge sharing and innovative work behavior. The study provides practical guidance for small and medium enterprises to enhance innovation and competitiveness through entrepreneurial leadership that fosters knowledge sharing, in order to create an innovative work environment. Keywords: Entrepreneurial Leadership, Knowledge Sharing, Innovative Work Behavior
Pengaruh Customer Experience Dan Customer Expectations Terhadap Loyalitas Pelanggan Melalui Kepuasan Pelanggan Sebagai Variabel Intervening (Studi Kasus Pada Konsumen Toyota Kota Malang) Kurniawan, Ivan Fachrur; Nurhajati, Nurhajati; Khalikussabir, Khalikussabir
E-JRM : Elektronik Jurnal Riset Manajemen E-JRM : Elektronik Jurnal Riset Manajemen Vol. 14 No. 01
Publisher : UNIVERSITAS ISLAM MALANG

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Abstract This research aims to analyze and describe the influence of customer experience and customer expectations on customer loyalty through customer satisfaction as an intervening variable (a case study of Toyota consumers in Malang City). The population used in this research is Toyota consumers in Malang City. The sample in this study used the hair formula obtained from 140 people. This research analyzes data using Structural Equation Modeling (SEM) techniques with the help of SmartPLS software version 4.1.0.9. The variables used in this research are customer loyalty as the dependent variable, customer satisfaction as the mediating variable, customer experience, customer expectations as the independent variable. The research results show that 1) Customer experience has an effect on customer loyalty but is not significant 2) Customer Expectations have a positive and significant effect on customer loyalty 3) Customer Experience has a positive and significant effect on customer satisfaction 4) Customer expectations have a positive and significant effect on customer satisfaction 5) Customer satisfaction has a positive and significant effect on customer loyalty 6) Customer experience has a positive and significant effect on customer loyalty through customer satisfaction as an intervening variable 7) Customer expectations have a positive and significant effect on customer loyalty through customer satisfaction as an intervening variable. Keywords: Customer Loyalty, Customer Satisfaction, Customer Experience, Customer Expectations.
Pengaruh Sertifikasi Halal, Brand Image, dan Word of Mouth Terhadap Keputusan Pembelian Pada Gerai Lawson Pahlawan Trip Zannah, Khalimatul; Khalikussabir, Khalikussabir; Athia, Ita
E-JRM : Elektronik Jurnal Riset Manajemen E-JRM : Elektronik Jurnal Riset Manajemen Vol. 14 No. 01
Publisher : UNIVERSITAS ISLAM MALANG

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Abstract This research aims to test and explain the effect of halal certification, brand image, And word of mouth on purchasing decisions at Lawson Pahlawan Trip outlets. The approach used in this research is quantitative, with the research population being consumers who make transactions at Lawson outlets Jl. Pahlawan Trip. Data analysis uses multiple linear regression analysis with the help of SPSS. The research results show that halal certification does not have a significant influence on purchasing decisions, because the average visitor is a teenager who is less aware of halal certification. While brand image and word of mouth has a positive and significant influence on purchasing decisions because popular cultural trends such as K-pop and K-drama encourage consumers influenced by Korean culture to follow their community's recommendations, in line with the Japanese and Korean food concepts offered by Lawson. Keywords: Halal Certification, Brand Image, Word of Mouth, Purchase Decision
Analisis Customer Engagement, Handling Complaint dan Customer Experience dalam Membangun Customer Loyalty di Restoran Kanvill Dau Nabila, Fitria Sane; Nurhajati, Nurhajati; Khalikussabir, Khalikussabir
E-JRM : Elektronik Jurnal Riset Manajemen E-JRM : Elektronik Jurnal Riset Manajemen Vol. 14 No. 01
Publisher : UNIVERSITAS ISLAM MALANG

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Abstract This study aims to analyze the impact of customer engagement, handling complaints, and customer experience on customer loyalty at Kanvill Dau Restaurant. These factors were selected due to their potential in enhancing customer loyalty to the restaurant. The research employs a quantitative approach with a survey method. Data were collected through questionnaires distributed to customers who had visited Kanvill Dau Restaurant, with a total sample of 108 respondents. Multiple linear regression analysis was used to examine the relationship between the independent and dependent variables. The results indicate that customer engagement does not have a significant impact on customer loyalty, whereas handling complaints and customer experience have a significant positive effect on customer loyalty. This suggests that while customer interaction with the brand does not directly influence loyalty, effective complaint handling and a satisfying customer experience can enhance customer loyalty. This study contributes to the literature on service management, particularly in understanding the factors that influence customer loyalty in the restaurant industry. The practical implication of this research is the importance for restaurants to focus on improving customer experience and complaint handling to strengthen customer loyalty. Keywords: Customer Engagement, Handling Complaint, Customer Experience, Customer Loyalty, Restaurant
Pengaruh Gaya Kepemimpinan Hybrid Dan Lingkungan Kerja Terhadap Peningkatan Kinerja Karyawan (Studi Kasus Pada PT. Belitang Panen Raya 1 Oku Timur, Sumatera Selatan) Susanti, Rini; Khalikussabir, Khalikussabir; Utama, Satria Putra
E-JRM : Elektronik Jurnal Riset Manajemen E-JRM : Elektronik Jurnal Riset Manajemen Vol. 14 No. 01
Publisher : UNIVERSITAS ISLAM MALANG

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Abstract This study analyzes the effect of Hybrid Leadership Style and Work Environment on Employee Performance at PT. Belitang Panen Raya 1. This study’s sample consisted of 100 respondents selected using purposive sampling. Data were collected through questionnaires and analyzed using multiple linear regression analysis to determine the extent to which the independent variables (hybrid leadership style and work environment) influence the dependent variable (employee performance). The results indicate that, mathematically, the Hybrid Leadership Style has a positive relationship but does not have a significant impact. In contrast, the Work Environment has a positive and significant effect on Employee Performance. Keywords: Hybrid Leadership Style, Work Environment, Employee Performance
Analisis Kualitas Layanan, Kualitas Interaksi, Dan Fasilitas Layanan Terhadap Kepuasan Masyarakat Desa GIRIPURNO Ardiana, Miranda Venska; Khalikussabir, Khalikussabir; Slamet, Afi Rachmat
E-JRM : Elektronik Jurnal Riset Manajemen E-JRM : Elektronik Jurnal Riset Manajemen Vol. 14 No. 01
Publisher : UNIVERSITAS ISLAM MALANG

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Abstract The purpose of this study was to determine and analyze the effect of service quality, interaction quality and service facilities on community satisfaction in Giripuro village. This study uses a verification method with a quantitative approach. and uses a Likert scale as a measurement tool. The sample of this study was selected using a nonprobability sampling technique with a snowball sampling technique with a total of 83 respondents. Primary data were collected through questionnaires distributed via Google Forms. Data testing uses validity, reliability, classical assumption tests, multiple linear regression tests, hypothesis tests, and determination tests with the help of SPSS 26 software. The results of this study indicate that service quality, interaction quality, and service facilities have a simultaneous effect on community satisfaction. Service quality partially affects community satisfaction. Interaction quality partially affects community satisfaction. Service facilities partially affect community satisfaction. Keywords: Service Quality, Interaction Quality, Service Facilities, Community Satisfaction
Pengaruh pendidikan Kewirausahaan, Digital Literacy dan Self Efficacy Terhadap Minat Berwirausaha Mahasiswa Fakultas Ekonomi Dan Bisnis Universitas Islam Malang Putri, Wardana; Nurhajati, Nurhajati; Khalikussabir, Khalikussabir
E-JRM : Elektronik Jurnal Riset Manajemen E-JRM : Elektronik Jurnal Riset Manajemen Vol. 14 No. 01
Publisher : UNIVERSITAS ISLAM MALANG

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Abstract This research aims to determine the influence of entrepreneurship education, digital literacy and self-efficacy on increasing interest in entrepreneurship. The object of this research is students from the Faculty of Economics and Business, Islamic University of Malang with a sample size of 82 students with the record that they have taken entrepreneurship courses and do not yet have a business. The sampling technique used was purposive sampling. Data collection techniques use questionnaires and data analysis tools. This research uses a quantitative approach because the data is obtained in the form of numbers. Based on the results of research analysis, entrepreneurship education has a positive and significant effect on interest in entrepreneurship. digital literacy has a positive and significant effect on interest in entrepreneurship. and self-efficacy has a positive and significant effect on interest in entrepreneurship.  Keywords: Entrepreneurship education, digital literacy, self-efficacy and interest in entrepreneurship
Pengaruh Pembayaran Cash On Delivery, Program Gratis Ongkir Dan Harga Produk Terhadap Keputusan Pembelian Di Tiktok Shop (Studi Kasus Pada Konsumen Tik Tok Shop Di Desa Druju) Azizah, Sovia Nur; Khalikussabir, Khalikussabir; Wahyuningtyas, Nanik
E-JRM : Elektronik Jurnal Riset Manajemen E-JRM : Elektronik Jurnal Riset Manajemen Vol. 14 No. 01
Publisher : UNIVERSITAS ISLAM MALANG

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Abstract The purpose of this study is to examine how Cash on Delivery (COD), Free Shipping Program, and Product Price influence Purchase Decisions in the TikTok Shop. Using purposive sampling, a sample of 75 respondents was selected. The data was collected through a questionnaire. Multiple linear regression was the data analysis technique employed in this research. The findings indicated that, when analyzed together, both Cash on Delivery and the Free Shipping Program had a significant positive impact, while Product Price also showed a significant positive effect. On the other hand, when analyzed individually, Cash on Delivery and the Free Shipping Program both had a significant positive effect, while Product Price had a positive effect that was not statistically significant on Purchase Decisions. Keywords: Cash On Delivery, Free Shipping Program, Product Price, Purchase Decision
Pengaruh Kualitas Produk Dan Brand Image Terhadap Loyalitas Konsumen Dengan Kepuasan Konsumen Sebagai Variabel Intervening (Studi Kasus pada Secangkir Kopi Kota Malang) Abidin, Zaenal; Khalikussabir, Khalikussabir; Sholehuddin, Sulton
E-JRM : Elektronik Jurnal Riset Manajemen E-JRM : Elektronik Jurnal Riset Manajemen Vol. 14 No. 01
Publisher : UNIVERSITAS ISLAM MALANG

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Abstract In order to examine how brand image and product quality affect customer loyalty for a cup of coffee in Malang City, this study used consumer happiness as an intervening variable. The methodology used in this study is quantitative. Questionnaires given to Malang City coffee drinkers served as the major source of data for this study, while records, journals, earlier studies, and other sources provided secondary data. Because the population employed in this study is unknown, the purposive sampling method a strategy for selecting respondents based on criteria was used to transfer the sampling. This approach yielded a total of 85 samples using a Likert scale in a questionnaire. In hypothesis testing, the t test is employed. The findings of the study demonstrate that customer loyalty is influenced by brand image and product quality. Customer loyalty benefits from brand image and product quality to some extent. Customer happiness and loyalty are positively and significantly impacted by product quality. Customer pleasure, on the other hand, has a beneficial and notable influence on brand loyalty. Keywords: Product Quality, Brand Image, Consumer Loyality, Consumer Satisfaction
Co-Authors A. Agus Priyono Abdul Kodir Djaelani Abdul Majid Abdul Majid Abdul Waris Abdul Waris Abdul Waris Ach Zainur Ridha Achmad Agus Priyono Achmad Febryanto Irmansyah achmad rizal ubaidillah Ade Kafa Bih Adhim, Mohammad Bashoril Adrian Ferryawan Abel Adzkar, M Aqil Afi Rachmat Slamet Agus Hermawan Agus Irawan Agus Mukorobin Agus Salim Ah Khafid Fiqih A Ah Zaki Amali Ahmad Afini Maulaya Ahmad Faruq Al Hafiz Ahmad Lukman Fahri Rahman Ahmad Pratama Tri Putra Ahmad Wanto Baihaki Aji Achmad Syaifullah Akbar, Risqi Hi’mal Al Ja’fari, Ach Shohibul Risqi Alfiyan Ardiansyah Alhidayatullah Nur Utomo Putra Ali Imron Maulana Alim Khoirudin Alya Nurul Sa’diyah Amin, Muh Sirojuddin Amin, Muhammad Sirojuddin Aminuyati Amita Rizki Ananda, Nickola Wahyu Anandiya, Khofifah Eka Andhinilarasati, Andhinilarasati Andreansyah, Onky Anik Yuliani Antyanadea Maharani Arafat, Yasir Ardana, Erico Janu Ardiana, Miranda Venska Ardiansyah Ardiansyah ARDIANSYAH ARDIANSYAH Ari Firmansyah Arie Dzulhijjah Arif Akbarrurrijal Arini Fitria Mustapita Arini Maulidiyah Aristanto, Eko Armahfia Amami Arsyianto, Muhammad Tody Assyahidah, Putri Mauza Ataka Sauqi Aulia Firma Hairera Aulia, Selsa Reza Putri Awaludin Arfan Awaludin Awaludin Awalyah, Azizah Aziz, Latifatul Hamida Azizah, Sovia Nur Bambang Heri Susanto Banowati, Berliana Tri Basalamah, Muhammad Ridwan Bayu Kristianingsih Bilal Muqtadin Bima Nufrizar Rosyidi Binti Nurlailah Budi Purnomo Budi Wahono Bulgis Bulgis Chazanah, Dinda Wahyu Nur Dafano Sefdaeniyo Dela Yumei Sartika Devitasari, Amelia Putri Dhila Nofia Azhari Dian Amalia Dimas Bavi Romadhon Dimas Saputro Legowo Dinda Yulian Triasa Dirgabangsa, Maulana Arlando Dyah Ayu Firkah Islamiah Edi Ardiansyah Edi Saputra Efendi Yusuf Eka Farida Eka Pitri Ramdani Elisyafa Maulidyna Endang Isiyowati Erlin Afrianti Ervita Ayu Astika Eva Susanti Fahmi Ibrahim Adjie Fahmi Rizal Fahmi, Kelvin Izza Fahrurrozi Rahman Fakhrizal Akbar Faliddah Mukadar Fatimatus Zahra Fatmasari Fatmasari Fatoni, Muchammad Arif Fauzarudin, Rifiyan Fauzi, Ahmad Nailul Feby Wijianto Fernandha, Zanuar Farhan Filda Sovilia Wandani FITRI FADHILA Ghafur, Nurvikrih Choliluddin Hadi Sunaryo Hadi Sunaryo Hakim, Tegar Imannur Haq, M Ahsanul Harganes, Genta Dera Haris Haris, Haris Hasna Nur Isnaini Havisfal Alviansyah Heri Ahmad Suyudi Hesri Hesri Hidayatulloh Hidayatulloh Hilaria Wahon Hilmi, M. Rizqi Alvan Horis Fendi Huda, Lucky Miftakhul Ibnu Zakaria Ida Ristianah Ifani, Achmad Shofan Iin Widyantasari Ike Kusdyah Rachmawati Ila Jannatil Makwa Imam Maulana Hidayatullah Imansyah Imansyah Ita Athia Ita Kurniawati Jefri Purnama Jeni Susyanti Jeny Susyanti Jonata, Rizola Ardo Dikri Kapsir Kapsir Kartika Rose Rachmadi Khalishah, Salsabila Rohadatul Aisy Khatami Khatami Khoiriyah Trianti Khuluq, Moh. Nur Khumaini Kodir, Abdul - Krismala Fadrila Kurniawan, Ivan Fachrur Kusuma, M Rafi Kusumawardani, Parawansa Galuh Laras Noviyanti Listi, Ike Ratna M. Afiq Fataya Hakim M. Agus Salim Al Fathoni M. Arief Ginanjar M. Cholid Mawardi M. Hufron M. Risqi Roynaldi M. Zainal Mahardani, Ahmad Subhan Masyhuri, Mohammad Nur Faizi Mayla Faisa Rahman MIFTACHUL JANNAH Miftakhul Jannah Millaningtyas, Restu Misbakhus Sudur Moch. Ardiansyah Pramudya Moch. Irfan Hakim Mochammad Fikri Alfandy Mochammad Sonif Afiffudin Moh Basyiruddin Moh. Anwar Rusni Mohammad Rizal, Mohammad Muchammad Aktabaroni Muchammad Ar-Rony Septianda Mudasir Mudasir Mufidah, Wulandari Mufticha, Mufticha Muh. Dhiyaurrohman Muhamad Farkhan Muhamad Hamami NAJIH Muhamad Rizal Fatoni Muhammad Agus Salim MUHAMMAD AGUS SALIM Muhammad Arrozak Muhammad Choirul Miqdad Muhammad Fahmi Abdillah Muhammad Mansur Muhammad Mansur MUHAMMAD MANSUR Muhammad Marsi Sahroni Muhammad Maulana Habibi Muhammad Mauludin Hertana Putra Muhammad Rifqy Muhammad Rijal Yusuf Izzuddin Muhammad Saifudin Muhammad Yusril Hafidz Muhammad Zamik Sofa Muliana Nafiah Mumtaz, Muhammad Abdillah Hifny Mutiara, Sawidatul N Rachma N Rachma N. Rachma N. Rachma Nabila, Fitria Sane Nadia Surya Safitri Nadriani Bahrudin Nanda Purnama Nanik Krismonika NGUMAR NGUMAR Nia Ella Feradiana Nikmatur Rosidah Nirza, Achmad Hudzaifah Abiyyu Nisa, Khoirotun Nofan Adi Saputra Nofita, Dyah Noka, Isara Abda Noormansyah Noormansyah Nova Dwi Cahyani Nugraha, M Tri Rangga Nugraha, Nizar Alfa Nugroho, Rendra Cahyo Nur Hidayati Nur Hidayati Nuraini Nuraini Nurhajati Nurhajati Nurhidayah Nurhidayah Nurhidayah Nurhidayah Nuriana, Farikha Nuronia, Khoviva Nurqomaria Nurqomaria Nurul Ahmadi Nurul Hadi Octavia Dwi Kumala Okky Trio Aldo Oktriza Melfazen Pardiman Pardiman Pratama, Dimas Raka Setya Pristy Indah Nurfiana Puji Handayati Putra, Novan Satria Putri Ayuningtyas Putri, Elok Islamiyah Dirna Putri, Stevany Amelia Putri, Wardana Qari, Moh Rafiq, Hasfito Rasidi Rasidi Ratna Tri Hardaningtyas, Ratna Tri Refiansyah, Soni regita vebian putri Reza Amanullah Rusydi Ridho Mukhlis Aristo Rika Yunita, Rika Riki Renaldi Rini Susanti Rizqi, Moch Ilham Khoirur Robbany, Akhmad Sa`ad Ainur Robet Tanaka Rofiatul Istiqomah Rofiqi Rofiqi Rohman, Kholilur Rois Arifin Roisul Am, Moch Izza Ronny Malavia Mardani Ro’is Ro’is Ryanda Titanio Yunarsyah Salman AL Farizy Samuriah, Samuriah Sandi Agung Mahardika Satria Putra Utama Selvi Dwi Rahmawati Setiyawan, Rendy Sibawai, Imam Nur Sindi Adha Sirajul Ulum Siska Satria Ningsih Siti Asiyah Siti Asiyah Siti Nur Latifah Siti Uswatun Khasanah Solikin Solikin Sudarmiatin Suharto, M. Khoirul Anwarudin Broto Sulton Sholehuddin Sulton Sholehuddin, Sulton Sunaryo, Hadi Syafi, Ahmad Syah, Hubbal Ikmal Syahputra, Hafiz Firdaus Syaiful Anam Syaiful Haq Syarif Hidayatullah Syarif Hidayatullah Syifa’, Ahmad Mujahidin Syndu Artanto Taqiyyah, Farah Maulidah Taufiqurijal, Ahmad Taufiqurrahman, Mohammad Tengku Riza Zarzani N Therito Akbar Firmansyah Ubaid Choiri Ucha Nurul Qomaria Ula, Jauza’ Nuril Viky Alfiyanti Azizah Vinna Nisa’i Susanti Ningrum Viranda Devta Avita Dheana Wahdah Lutfiana Arinta Wahyudin Wahyudin Wahyuningtyas, Nanik Waras Widodo Saputro Wicaksono, Ardhitya Bahana Adil Widarko, Agus Winarno, Moh Abu Ali Winda Irawati Wisesa, Andhika Ghani Wiwin Rafida Wajapa Wulandarii, Dewi Yanuar, Moh David Yulinda Putri Melinia Yurina Khusnal Amaliyyah Zaenal Abidin Zannah, Khalimatul Zayyana Wardah, Zalfaa Bilqis Nurfaihaa Zeinorrida, Zeinorrida Zumrotul Afifah