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Patient Satisfaction, Perception-Expectation Gap, and Costumer Satisfaction Index in Annual Survey 2021 at Dr. Soetomo General Academic Hospital Cita Rosita Sigit Prakoeswa; Nur Hidayah; Arlina Dewi; Indah Purnamasari; Agus Aan Adriansyah; Amak M. Yaqub
Folia Medica Indonesiana Vol. 58 No. 2 (2022): June
Publisher : Universitas Airlangga

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (582.986 KB) | DOI: 10.20473/fmi.v58i2.34550

Abstract

Highlights: Customers expectations at Dr. Soetomo General Academic Hospital has a higher quality of service. The handling of complaints has a low performance on the quality of services at Dr. Soetomo General Academic Hospital. Improving service quality requires improvements in efficient complaint handling.   Abstract: Service quality is essential in health institutions that can affect patient satisfaction and loyalty. The growth in the number of patients at Dr. Soetomo General Academic Hospital, Surabaya, Indonesia, triggered the diversification of services that require periodic quality control. This study aimed to investigate the performance of 31 departments/units in the hospital, the level of customer satisfaction with services provided, and factors that could influence satisfaction. A survey about service performance, perception, and expectation of services was carried out in 31 departments/units using questionnaires from August to October 2021. Convenient respondents consisted of 2121 patients and their families aged >15. Questionnaire items assessed performance, perceptions, and expectations of health services using the SERVQUAL method. Statistical Package for the Social Sciences (SPSS) software was used to perform an analysis of the results of the measurement and the difference in responses between demographic groups of respondents (p<0.05 was significant). The mean performance score was 92.86, and the gap between their perception and expectation averaged -0.23. Customers' expectations of the provider's competence were met, and its performance was perceived to be the best. Meanwhile, handling complaints was perceived as having the lowest performance, while customers’ satisfaction over it had not been met. The results showed that the hospital could still not fully meet some of the customer expectations, with immediate improvements needed in handling complaints.
Efek analgesik ektrak daun trembesi (Samanea Saman (jacq.) Merr.) terhadap mencit putih (Mus musculus)Analgesic effect of trembesi leaf extract (Samanea saman (Jacq.) Merr.) on white mice (Mus musculus) Nikmatus Sa&#039;adah; Niswatun Chasanah; Sawitri Dwi Indah Pertami; Puspa Dila Rohmaniar; Agus Aan Adriansyah; Ahda Mas Ulah
Padjadjaran Journal of Dental Researchers and Students Vol 6, No 2 (2022): Juni 2022
Publisher : Fakultas Kedokteran Gigi Universitas Padjadjaran

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24198/pjdrs.v6i2.38880

Abstract

ABSTRAKPendahuluan: Nyeri merupakan pengalaman sensorik dan emosional yang tidak menyenangkan akibat kerusakan jaringan. Senyawa metabolit sekunder flavonoid dan steroid ekstrak daun Trembesi (Samanea saman (Jacq.) Merr.) berfungsi sebagai analgesik dengan menghambat mediator-mediator inflamasi sehingga pelepasan asam arakidonat dan kerja enzim siklooksigenase terblokir. Tujuan penelitian menganalisis efek analgesik ekstrak daun Trembesi terhadap mencit putih (Mus musculus). Metode: Penelitian eksperimental laboratoris ini menggunakan teknik simple random sampling dengan sampel 30 ekor mencit dibagi menjadi 5 kelompok. Ekstrak daun trembesi yang digunakan dosis 25 mg/kgBB, 50 mg/kgBB, 100 mg/kgBB, kontrol negatif CMC.Na 0,5%, dan kontrol positif asetosal, pada masing-masing kelompok mencit putih jantan diberikan secara per oral, kemudian diinduksi nyeri dengan asam asetat 1% secara intraperitonial. Jumlah geliat mencit diamati setiap 5 menit selama 30 menit, lalu dihitung presentase efektivitas analgesiknya dengan membandingkan persentase proteksi analgesik kelompok senyawa uji terhadap persentase proteksi analgesik kelompok kontrol positif. Hasil: Ekstrak daun Trembesi dosis 100 mg/kgBB memberikan efek analgesik yang lebih besar yaitu 76,62% dibandingkan dengan ekstrak daun Trembesi dosis 25 mg/kgBB (24,63%) dan 50 mg/kgBB (49,34%).  Nilai signifikansi hasil uji Kruskal Wallis sebesar 0,001 sehingga dapat diartikan terdapat perbedaan efektivitas analgesik ekstrak daun Trembesi yang signifikan antar kelompok. Simpulan: Terdapat efek analgesik ekstrak daun Trembesi (Samanea saman (Jacq.) Merr.) pada mencit putih (Mus musculus).Kata kunci: nyeri; analgesik; samanea saman, tikus putih ABSTRACTIntroduction: Pain is an sensory and emotional unpleasant experience because of tissue damage. Secondary metabolites of flavonoids and steroids from Trembesi (Samanea saman (Jacq.) Merr.) leaf extract have a function as analgesics by inhibiting inflammatory mediators so the release of arachidonic acid and the action of the cyclooxygenase enzyme is blocked. This study aimed to analyzed the analgesic effect of Trembesi leaf extract on white mice (Mus musculus). Methods: This experimental laboratory study used a simple random sampling technique with 30 mice samples divided into 5 groups. Trembesi leaf extract used was dose of 25 mg/kgBW, 50 mg/kgBW, 100 mg/kgBW, negative control CMC.Na 0.5%, and positive control Acetosal, given oral to each group, then induced pain with 1% acetic acid intraperitoneally. Number of stretching mice was observed every 5 minutes for 30 minutes, then the percentage of analgesic effectiveness was calculated by comparing the percentage of analgesic protection of the test group to the percentage of analgesic protection of the positive control group. Results: Trembesi leaf extract at a dose of 100 mg/kgBW gave a great analgesic effect, 76.62% compared to Trembesi leaf extract at a dose of 25 mg/kgBW (24.63%) and 50 mg/kgBW (49.34%). The significance value of the Kruskal Wallis test results is 0.001 so it can be interpreted that there is a significant difference in the analgesic effectiveness of Trembesi leaf extract between groups. Conclusion: There is an analgesic effect of Trembesi (Samanea saman (Jacq.) Merr.) leaf extract on white mice (Mus musculus).Keywords: pain; analgesic effect; saman leaf extract (samanea saman (jacq.) merr.); white mice 
Meningkatkan Upaya Pemasaran Dan Permodalan Dengan Pendekatan 3.0 Pada Koperasi Karyawan Rumah Sakit Islam Surabaya (KOPKARSIS) Budhi Setianto; Difran Nobel Bistara; Agus Aan Adriansyah; Akas Yekti Pulih Asih
J-ADIMAS (Jurnal Pengabdian Kepada Masyarakat) Vol 9, No 1: 2021
Publisher : (STKIP) PGRI Tulungagung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29100/j-adimas.v9i1.2033

Abstract

 Koperasi karyawan merupakan salah satu penggerak perekonomian di sebuah intitusi, dari jasa simpan pinjam, pengadaan barang took dan jasa merupakan salah satu aspek usaha dalam membangun koperasi karyawan.untuk meningkatkan pengetahuan perlu dilakukan pelatihan terkait perkoperasian sehingga dapat menambah keilmuan pengurus, pengawas dan penjaga toko dalam mengembakan usaha perkoperasian. Semua kegiatan pengurus dapat dipertanggungjawabkan  dalam acara Rapat Anggota Tahunan. Guna meningkatkan pengetahuan maka diadakan pelatihan yang diikuti oleh Pembina, pengurus, pengawas dan pengelola took terkait pengelolaan koperasi. Sedangkan kegiatan berikutnya adalah mengadakan Rapat Anggota Tahunan untuk mempertanggungjawabkan kegiatan selama tahun berjalan. Dua kegiatan tersebut menggunakan zoom meeting dengan protocol kesehatan. Dapat disimpulkan bahwa KOPKARSIS memberikan peran dan kontribusi yang positif kepada anggotanya dan peran dari pengurus dan pengawas berperan secara optimal dalam kepengurusan.
Edukasi Pemeriksaan Gula Darah Acak dan Tekanan Darah Pada Pasien Poli Penyakit Dalam RS Islam Surabaya Effendi Effendi; Rusdianingsih Rusdianingsih; Budhi Setianto; Akas Yekti Pulih Asih; Agus Aan Adriansyah; Nikmatus Sa&#039;adah; Difran Nobel Bistara; Eppy Setiyoati
J-ADIMAS (Jurnal Pengabdian Kepada Masyarakat) Vol 9, No 2 (2021)
Publisher : (STKIP) PGRI Tulungagung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29100/j-adimas.v9i2.2113

Abstract

ABSTRAK Diabetes merupakan penyakit tidak menular yang sangat berbahaya, peyakit ini merupaj ibu dari seluruh penyakit. Kasus diabetes menduduki kunjungan tertinggi di Poli Rawat Jalan RS Islam Surabaya terutama di poli penyakit dalam. Perlu diadakan edukasi terkait pentingnya menjaga kadar gula darah dan tekanan darah kapada seluru penderita diabetes. Pengabdian masyarakat ini memiliki dua kegiatan adalah edukasi melalui siaran radio yang diadakan di radio suara muslim Surabaya 93,8 dan edukasi secara one on one kepada setiap pasien yang berobat di RS Islam Surabaya. Dari kegiatan pengabdian masyarakat ini dapat disimpulkan bahwa Siaran radio yang dilaksanakan sangat memeberikan manfaat kepada seluruh pendengar terkait pentingnya memeriksa kadar gula darah acak dan mengukur tekanan darah pada penderita diabetes setiap bulan, sehingga bias terkontrol dan terpantau secara rutin dan Pemantauan tekanan darah dan kadar gula sangat memberikan kepuasan kepada pasien yang berobat di Poli Penyakit Dalam RS Islam Surabaya dan edukasi yang diberikan oleh dokter maupun perawat sangat memberikan manfaat. Kata Kunci : Gula Darah Acak, Tekanan Darah, Pemeriksaan,Poli Penyakit Dalam
HUBUNGAN WAKTU TUNGGU PELAYANAN DENGAN KEPUASAN PASIEN BPJS DI POLI RAWAT JALAN RUMAH SAKIT ISLAM AHMAD YANI SURABAYA Veronica Juniarti Putri; Firdaus Firdaus; Agus Aan Adriansyah
GLOBAL HEALTH SCIENCE Vol 3, No 4 (2018): Desember 2018
Publisher : Communication and Social Dinamics (CSD)

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (94.878 KB) | DOI: 10.33846/ghs.v3i4.256

Abstract

Kepuasan sangat erat hubungannya dengan peningkatan mutu pelayanan tertama mutu pelayanan rumah sakit. Salah satu upaya yang dapat dilakukan untuk meningkatkan kepuasan pasien adalah perbaikan sistem layanan kesehatan seperti waktu tunggu pelayanan. Tujuan penelitian ini adalah menganalisis hubungan waktu tunggu pelayanan dengan kepuasan pasien BPJS di Poli Rawat Jalan Rumah Sakit Islam Ahmad Yani Surabaya. Penelitian ini menggunakan survei analitik dengan pendekatan cross sectional. Populasi dalam penelitian ini 226 dan sampel penelitian sebesar 88 responden, dipilih menggunakan stratified sampling. Instrumen penelitian adalah kuesioner dan lembar observasi. Data dianalisis dengan uji Chi square. Sebagian besar 69,3% pasien BPJS merasa puas. Sedangkan pada waktu tunggu, hampir seluruhnya (97,7%) memiliki waktu tunggu pelayanan tidak sesuai standar ≥ 60 menit. Hasil uji chi square menunjukkan bahwa tidak terdapat hubungan yang signifikan antara waktu tunggu pelayanan dengan kepuasan pasien dengan nilai signifikansi fisher’s exact test 1,000 (> 0,05). Kesimpulan dari penelitian ini adalah waktu tunggu pelayanan bukan menjadi penyebab kepuasan pasien. Disarankan agar Rumah Sakit Islam Ahmad Yani Surabaya lebih meminimalkan alur pelayanan yang ada guna membuat waktu tunggu pelayanan yang ditimbulkan menjadi lebih singkat, meningkatkan kualitas pelayanan yang ada khususnya pada dimensi bukti fisik (tangible), perbaikan mesin pendaftaran dan penempatan petugas di sekitar mesin pendaftaran agar dapat lebih mudah membantu pasien yang kesusahan dalam melakukan proses pendaftaran. Kata kunci: waktu tunggu pelayanan, kepuasan pasien, BPJS
MEASURING EMPLOYEE JOB SATISFACTION AT HOSPITALS: A LITERATURE REVIEW Nurhasmadiar Nandini; Agus Aan Adriansyah
Indonesian Journal of Health Care Management Vol 1, No 1 (2020): Indonesian Journal of Health Care Management
Publisher : STIKes Kepanjen

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (313.039 KB) | DOI: 10.36053/ijohcm.v1i1.2

Abstract

A hospital as a healthcare facility consists of various people with various background, competence, and job description. The method to measure job satisfaction at a hospital might be different from in other organizations. This paper aimed to compare the advantages and disadvantages of the methods and instruments to develop a suggestion for more suitable instrument at hospitals in Indonesia. This was a literature review focusing on the comparison of instruments and measurement of employee satisfaction at hospitals. The results showed that there were several instruments with similar variables used to measure job satisfaction in general institutions and at hospitals. However, several variables need to be added in the instruments to measure job satisfaction of hospital employees related to patients, work safety, and else. Based on the literature review, it can be concluded that several indicators need to be included in every questioner to measure job satisfaction of hospital employees, such as supervisor, salary and workload, relationship with co-workers, and opportunity for promotion.
Knowledge Related to Hygiene Food Management Sites Edza Aria Wikurendra; Halimatus Sanila; Agus Aan Adriansyah; Sri Ita Tarigan
Jurnal Ilmiah Permas: Jurnal Ilmiah STIKES Kendal Vol 11 No 1 (2021): Supp Januari 2021
Publisher : LPPM STIKES KENDAL

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32583/pskm.v11i1.1104

Abstract

Hygiene and food sanitation issues at the Port of Tanjung Perak Surabaya are essential issues. At Tanjung Perak Port, Surabaya, there is a place where food management is not feasible. This study aimed to determine the relationship between knowledge with food management hygiene in the Port of Tanjung Perak, Surabaya. The type of research used in this study is an analytic survey with a cross-sectional approach. This study's population was all food handlers in the buffer area, and in the perimeter area of Tanjung Perak Surabaya, there were 216 people. The research sample was taken by random cluster sampling with a sample size of 141 people. The data analysis used is a chi-square analysis. The results showed that almost all (89.4%) knowledge of food handlers was lacking, and the food management area's hygiene was almost entirely (92.9%) not feasible. Experience related to food hygiene management with a significance of 0.001 (<0.05). Knowledge related to hygiene in food management in Tanjung Perak Port, Surabaya. Suggestions that can be given are conducting training and increased supervision/inspection of food management sites.
Patient Satisfaction with Healthcare Services Among Inpatients in The Covid-19 Isolation Room Akas Yekti Pulihasih; Budhi Setianto; Agus Aan Adriansyah; Nikmatus Sa’adah
Jurnal Ilmiah Kesehatan Vol 15 No 03 (2022): Jurnal Ilmiah Kesehatan (Journal of Health Science) 
Publisher : Universitas Nahdlatul Ulama Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (250.251 KB) | DOI: 10.33086/jhs.v15i03.2846

Abstract

Patient care in the isolation room differs from other rooms, including strict hygiene, proper personal protective equipment, and minimal patient contact. Furthermore, this study aims to portray patient satisfaction with healthcare services among inpatients in the COVID-19 isolation room. It was a descriptive study using a retrospective descriptive methodology. The population was inpatients in the COVID-19 isolation room at Surabaya Islamic hospital for January-May 2021. In addition, the sample was 128 respondents with a total sampling method. The authors used a questionnaire portraying patient satisfaction with health care services based on reliability, assurance, tangible, empathy, and responsiveness dimensions. The data was processed descriptively in a frequency distribution table. The results showed that respondents were satisfied with the reliability dimension (the ability of doctors and nurses to explain, listen, and speed up handling complaints). In addition, they were satisfied with tangible (room facilities, cleanliness of rooms, cleanliness of beds and bathrooms); empathy (attention of doctors, the ability of nurses to motivate and communicate well); assurance (friendly and polite healthcare services, safe healthcare services, and good healthcare service), and responsiveness (fast and accurate healthcare treatments, diagnostics, and easy healthcare procedures). Thus, inpatients in the COVID-19 Isolation Room at Surabaya Islamic hospital for January-May 2021 were satisfied with healthcare services based on reliability, assurance, tangible, empathy, and responsiveness dimensions. However, the empathy dimension had the lowest score among the five dimensions. So, emotional intelligence training is essential to improve health workers' empathy for patients.
RELATIONSHIP OF HUSBAND SUPPORT WITH BREASTFEEDING BEHAVIOR IN HEALTH WORK AREA AMBON MALUKU BIG WATER Nuke Chesti; Agus Aan Adriansyah; Mursyidul Ibad; Novera Herdiani
TEKNOLOGI MEDIS DAN JURNAL KESEHATAN UMUM Vol 6 No 1 (2022): Medical Technology and Public Health Journal March 2022
Publisher : UNUSA Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33086/mtphj.v6i1.3230

Abstract

The coverage of exclusive breastfeeding is still an important problem in Indonesia because the fulfilment of nutritional needs is very necessary for all humans, especially infants. Meeting the nutriotional needs of infants can be obtained from exclusive breastfeeding. The success of exclusive breastfeeding in influenced by many factors, one of which is husband’s support and breastfeeding behaviour. This study aims to analyze the relationship between husband’s support and breastfedding behaviour in the Work Area of the Air Besar Health Center, Ambon, Maluku.. This research is an analytic observational quantitative research with a cross sectional approach. The sample size in this study was 36 breastfeeding mothers. The variables in this study are husband's support and breastfeeding behavior. The sampling technique used was simple random sampling and used the Pearson correlation test as a data analysis technique. This study uses primary data obtained from questionnaires and secondary data from the records of the Air Besar Ambon Maluku Health Center. The results showed that almost all respondents received support from their husbands (86.1%) and almost all respondents carried out breastfeeding behavior (80.6%). The results of the Pearson correlation test for the relationship between husband's support and breastfeeding behavior have a significance value of 0.000 < 0.005, which means that there is a relationship between husband's support and breastfeeding behavior. Pearson correlation value of 0.817 indicates a very strong relationship. The conclusions in this study indicate that husband's support has a very strong relationship with the success of breastfeeding behavior in the Air Besar Ambon Health Center Work Area. The better the support provided by the husband to his wife, the higher the number of breastfeeding behavior will be. It is hoped that the puskesmas can provide assistance to married couples to explain the importance of husband's support for the success of breastfeeding behavior.
PEMERIKSAAN KUALITAS LIMBAH CAIR DENGAN PARAMETER AMONIA BEBAS (NH3-N) DAN FOSFAT (PO4) (Studi Kasus: Rumah Sakit Islam Ahmad Yani Surabaya) Latiffa Anggraini; Akas Yekti; Agus Aan Adriansyah; Wiwik Afridah
HUMAN CARE JOURNAL Vol 7, No 3 (2022): Human Care Journal
Publisher : Universitas Fort De Kock

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32883/hcj.v7i3.1987

Abstract

Pemeriksaan limbah cair rumah sakit dengan kadar amonia dan fosfat hanya dilakukan pada setelah pengolahan (outlet) IPAL, sebelum pengolahan (inlet) IPAL belum dilakukan pengujian oleh pihak rumah sakit. Tujuan penelitian yaitu menganalisis limbah cair yang ditinjau dari parameter Amonia Bebas (NH3-N) dan Fosfat (PO4) pada sebelum pengolahan (inlet) dan sesudah pengolahan (outlet) air limbah rumah sakit. Desain penelitian adalah deskriptif kuantitatif. Penelitian ini dilakukan pada limbah cair Rumah Sakit Islam A. Yani Surabaya, pada bulan Juni 2022. Besar sampel yang digunakan adalah sebanyak 2 sampel yaitu titik inlet dan outlet IPAL, frekuensi pengambilan satu kali dengan metode grab sample, sampel diperiksa di laboratorium. Variabel pada penelitian ini yaitu parameter Amonia Nitrogen (NH3) dan Fosfat (PO4) pada limbah cair rumah sakit. Analisis data dilakukan secara deskriptif naratif dan perhitungan efektivitas pengolahan air limbah. Hasil penelitian pada uji kadar amonia di inlet diperoleh hasil 30,7 mg/L dan di outlet 0,04 mg/L. Sedangkan hasil uji kadar fosfat di inlet diperoleh hasil 4,09 mg/L dan di outlet 1 mg/L. Hasil perhitungan efektivitas penurunan kadar amonia sebesar 99,86% dengan keterangan sangat efektif, sedangkan pada kadar fosfat sebesar 75,55% dengan keterangan efektif. Kesimpulan dalam penelitian ini air limbah pada titik outlet yang mengandung kadar amonia dan fosfat telah memenuhi standar baku mutu peraturan gubernur Jawa Timur No. 72 Tahun 2013. Penurunan kedua kadar tersebut dipengaruhi oleh proses anaerobic equalization dan penambahan larutan kaporit dalam kolam indikator. Saran yang diberikan perlu adanya pemantuan kinerja IPAL setelah hasil dari uji sampel air limbah rumah sakit keluar dari laboratorium. Kata Kunci: Limbah Cair, Amonia Bebas (NH3-N), Fosfat (PO4). Rumah Sakit
Co-Authors Abd Ghafar, Siti Aisyah Achmad Syarifuddin Adelia Dwi Pristanti Afina, Rizka Dany Afridah, Wiwik Ahda Mas Ulah Ahda Mas Ulah Ahla Tamaro Aisyah Aisyah Aizatun Nisa Akas Yekti Akas Yekti Pulih Asih Alfaridzi, Aditya Rizky Alfin Nur Faridhotul Khasanah Aliya Zahro Fuadah Amak M. Yaqub Amak M. Yaqub Amanatul Istifaiyah Amanatul Istifaiyah Amelia Lorensia Anak Agung Istri Sri Wiadnyani Andi Roesbiantoro Anggarwati, Fauziah Rizki Anggraeni, Dinda Ayu Arifah, Ika Fahraeni Arindis, Pinky Ayu Marsela Arista Putri Sulistiana Arlina Dewi Arlina Dewi Asmarani, Yolanda Kartika Asri, Arilis Larasati Ode Bagus Soebadi Bhayusakti, Aditya Bilgis Khoirun Nisa’ Budhi Setianto Budhi Setianto Chasanah, Niswatun Cita Rosita Sigit Prakoeswa Cita RS Prakoeswa Dany Afina, Rizka Danya Ainur Rosya Difran Nobel Bistara Dina Amalia Dwi Handayani Dwi Handayani Edza Aria Wikurendra Effendi Effendi Effendi Effendi Effendi Effendy Effendy Eka Putri Pertiwi Endah Kusumastuti Eppy Setiyoati Eppy Setiyowati Evy Afifah Syagran Evy Afiyah Syagran Evy Afiyah Syagran Faradillah Mutiani Farakhin, Noer Fasya, Abdul Hakim Fasya, Abdul Hakim Zakkiy Fauziah Rizki Anggarwati Firdaus Firdaus Gustina, Mara Halimatus Sanila Hartatiek Nila Karmila Hartatiek Nila Karmila Hartatik Nila Karmila Heenderi, Hendera Hening Tuti Hendarti Herlambang Prehananto Herlambang Prehananto, Herlambang HUMAYRAH - - Iftitahurrohmah Iftitahurrohmah Ilmia, Fadhilatul Ima Kurniastuti Imamate, ewi Sinta Nuriatul Indah Lestari Indah Lestari Indah Lestari, Indah Indah Purnamasari Indri Riza Priescisila Iqbal Firdaus Iqbal Firdaus Irmawan Farindra Istiati, Istiati Istifaiyah, Amanatul Jannatul Firdausi, Nurul Karmila, Hartatik Nila Kombih, Muhammad Fifin Kusumawati, Diah Retno Lailia, Shafira Nur Latiffa Anggraini Listiana Dewi Lukis, Prima Agusti M. Khafid Makki Makki Martha Ariana Wijayanti Masita, Elly Dwi Masita Maulidy, Arnetha Arlyn Maya Purnia Sari Merry Susantri Mery Susantri Moelok, Iqbal Moch Muhammad Khafid Muhammad Khafid Muhammad Zahid Abdillah Muhammad Zukhrufuz Zaman Munawwaroh, Ahsantul Mursyidul Ibad Nada, Alivi Qotrun Nadatien, Ima Nadiya Ulyafasya Rohmani Nafiah, Aim Matuz Zahrotun Nailah Tri Iswira Nashifah, Nur Sa'adah Nathalya Dwi Kartika Sari Nifta Salsabilah, Ersa Nikmatus Sa’adah Nila Karmila, Hartatiek Niswatun Chasanah Niswatun Chasanah Noer Farakhin Novera Herdiani, Novera Nuke Chesti Nuning Farida Nur Aditya, Dwi Martha Nur Faridhotul Khasanah, Alfin Nur Hidayah Nur Hidayah Nur Sa'adah Nashifah Nur Zuwariyah Nurhasmadiar Nandini Nurul Fauziah Nurul Jannatul Firdausi Nurul Jannatul Firdausi Nurul Jannatul Firdausi Odilia Ika Auliya Pertami, Sawitri Dwi Indah Pinky Ayu Marsela Arindis Pinky Ayu Marsela Arindis Pinky Ayu Marsela Arindis Pulih Asih, Akas Yekti Puryanti Puryanti Puspa Dila Rohmaniar Puspa Dila Rohmaniar Puspitasari, Megaratri Putri, Errytrina Kurnia Putri, Jelita Brilian Bre Rai Rahmania, Almanda Putri Ramadhani, Betty Rifka Noviyanti Rizal Efendi Rizka Dany Afina Roesbiantoro, Andi Rohmaniar, Puspa Dila Rusdianingsih Rusdianingsih Sanila, Halimatus Satriya Wijaya Sawitri Dwi Indah Pertami Sawitri Dwi Indah Pertami Septianingrum, Yurike Silvia Veronica, Silvia Sofia Nur Islami Sri Ita Tarigan Stefanus Supriyanto Sulfi Titianto Sulistianah, Renjani Sunaryo, Merry Susanti Susanti Susantri, Mery Susman Sjarif Suyitno Suyitno Suyitno Suyitno Syafiuddin, Achmad Syagran, Evy Syarif Hidayatullah, Muhammad Alaika Tamaulina Br Sembiring Tania Lillah, Fala Tri Asih Imanniyah Tri Deviasari Wulan Ulah, Ahda Mas Umi Hanik Umi Hanik Umi Hanik Venia Ilma Dwi Prastika Veronica Juniarti Putri Wahyu Eka Kurniawan Wahyu Firdha Usi, Allifia Warda El Maida Rusdi Warda Elmaida Rusdi Wardani, Erika Martining Wicaksono, Adhimas Setyo Wulansari, Febrianti Yauwan Tobing Lukiyono Yuliani, Kartika Zahro, Novianti Fatimahtus Zuwariyah, Nur