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khuzaini, Khuzaini
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PENGARUH HARGA, KUALITAS LAYANAN, KEPERCAYAAN, DAN PENGALAMAN PELANGGAN TERHADAP KEPUTUSAN PEMAKAIAN JASA PENGIRIMAN DI PT. SILKARGO INDONESIA CABANG BATAM Ramli, Rimayang Anggun Laras Prastianty; Tibrani, Tibrani; Fatonah, Ulfi; Khuzaini, Khuzaini; Manan, Abdul
BENING Vol 11, No 2 (2024): NOVEMBER 2024
Publisher : University of Riau Kepulauan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33373/bening.v11i2.6581

Abstract

Penelitian ini bertujuan untuk mengetahui dan menganalisis pengaruh Harga,Kualitas Layanan, Kepercayaan dan Pengalaman terhadap Keputusan Pemakaian Pengiriman di PT. SILKargo Indonsia Cabang Batam. Dengan menggunakan studi populasi atau studi sensus sampel yang digunakan sebanyak 50 responden dengan pengambilan sampel menggunakan teknik sampel jenuh. Data yang di peroleh dalam penelitian ini menggunakan kuesioner yang telah di uji validitas dan reabilitasnya. Analisis yang digunakan menggunakan uji F simultan. Berdasarkan analisis data yang di lakukan dalam uji F silmutan. Berdasarkan analisis data yang dilakukan dalam uji F (Silmutan) menunjukan nilai F hitung sebesar (8,829) > F tabel (2.579) dan nilai signifikan sebesar (0,000) < 0,05 sehingga keputusan yang di ambil adalah Ho di tolak dan Ha di terima. Hasil ini menunjukan bahwa variabel harga, kualitas layanan,kepercaan dan pengalaman pelanggan terhadap keputusan pemakaian jasa pengiriman di PT. Silkargo Indonesia Cabang Batam.
PENGARUH KUALITAS PELAYANAN, PROMOSI, HARGA, DAN DISKON TERHADAP KEPUASAN KONSUMEN PADA JASA SEWA PAPAN BUNGA DI DONI FLORIST Ramadhan, Denny Ammari; Br Sigiro, Nia Debora; Khuzaini, Khuzaini; Purwaningrum, Ajeng Handayani; Hisyam, Magneta
BENING Vol 11, No 2 (2024): NOVEMBER 2024
Publisher : University of Riau Kepulauan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33373/bening.v11i2.6588

Abstract

Penelitian ini bertujuan untuk mengetahui pengaruh kualitas pelayanan, promosi, harga dan diskon terhadap kepuasan konsumen pada jasa sewa papan bunga di Doni Florist. Jenis penelitian yang digunakan dalam penelitian ini adalah penelitian kuantitatif. Teknik pengambilan sampel dalam penelitian ini menggunakan purposive sampling dengan menggunakan rumus Slovin sehingga didapat sampel berjumlah 87 responden dari populasi 656. Data diperoleh dengan menggunakan instrument wawancara dan instrument angket yang telah diuji validitas dan reliabilitasnya. Analisis data menggunakan regeresi berganda dan uji hepotesis dengan menggunakaan alat uji SPSS versi 26. Hasil penelitian ini disimpulkan bahwa kualitas pelayanan sangat berpengaruh positif dan signifikan terhadap kepuasan konsumen di Doni Florist. Sedangkan pada variabel promosi terdapat pengaruh yang positif namun tidak signifikan terhadap kepuasan konsumen di Doni Florist. Lalu pada variabel harga dan diskon tidak terdapat pengaruh yang positif dan tidak signifikan terhadap kepuasan konsumen di Doni Florist. Dibuktikan dari hasil uji t bahwa variabel Kualitas Pelayanan dengan t hitung 2.937 > t tabel 1.663 dan signifikansi 0,004 < 0,05. Variabel Promosi dengan t hitung 1.939 > t tabel 1.663 dan signifikansi 0.056 > 0,05. Variabel Harga dengan t hitung 1.596 < t tabel 1.663 dan signifikansi 0.114 > 0,05. Variabel Diskon dengan t hitung 0.660 < t tabel 1.663 dan signifikansi 0.511 > 0,05. Serta hasil uji F yang menunjukkan nilai F hitung 77.631 > F tabel 2.117 dengan Sig. 0,000 < 0,05.
Risk Management and Its Role in Business Success: Building Organizational Resilience Amid Global Uncertainty from a Prophetic Hadith Perspective Maskur, Maskur; Khuzaini, Khuzaini
Nidhomul Haq : Jurnal Manajemen Pendidikan Islam Vol 9 No 2 (2024): Management of Islamic Education
Publisher : Program Studi Manajemen Pendidikan Islam Institut Pesantren KH Abdul Chalim Mojokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31538/ndh.v9i2.4916

Abstract

The research objective is to analyze risk management in business success, building organizational resilience amidst global uncertainty from the perspective of the Prophet's hadith. The method used is a combination of qualitative methods and literature research based on previous studies on the role of risk management. The results of this research show that risk management helps organizations understand their conditions, readiness, and capabilities in implementing organizational programs. Risk management is crucial and must be implemented because,, through formal, structured, and integrated risk management, an organization can adapt to its environment and provide appropriate policies to achieve program objectives. The management process has been exemplified in the Quran and applied directly by the Prophet Muhammad (SAW). While the Quran and the Prophet's hadith do not detail management practices explicitly, they provide principles that can be interpreted and applied. Management concepts such as planning, organizing, implementing, and monitoring, as well as leadership skills and competencies, are embedded within Islamic teachings found in the Quran and Hadith.
The Path of Environmental Tourism Branding in ASIA Mardiana, Mardiana; Lihu, Decky C. Kananto; Khuzaini, Khuzaini; Hashemi, Sayed Momin
At-Tadbir : jurnal ilmiah manajemen Vol 9, No 1 (2025): At-Tadbir: jurnal ilmiah manajemen
Publisher : Islamic University of Kalimantan MAB Banjarmasin

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31602/atd.v9i1.18021

Abstract

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Generative AI adoption among tech-savvy: examining moderated mediated model of knowledge sharing Zamrudi, Zakky; Wicaksono, Teguh; Mardiana, Mardiana; Khuzaini, Khuzaini; Lihu, Decky C. K.
Manajemen dan Bisnis Vol 24, No 1 (2025): March 2025
Publisher : Department of Management - Faculty of Business and Economics. Universitas Surabaya.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24123/mabis.v24i1.862

Abstract

This study investigates factors influencing AI adoption in education, focusing on the roles of Digital Touchpoints, Tech Savvy, and knowledge-sharing practices among students and instructors. Using an explanatory quantitative design, data were collected from 213 business students through a digital survey. The model measures Digital Touchpoints, Tech Savvy, Gen. AI Adoption, Instructor KS, and Student KS, with a 7-point Likert scale used for responses. Data analysis involved descriptive statistics and PLS-SEM for model evaluation and hypothesis testing. The results show that Digital Touchpoints positively impact both Gen. AI Adoption and Tech Savvy, with Tech Savvy further enhancing AI adoption. Student KS significantly moderates the Digital Touchpoints-Tech Savvy relationship, whereas Instructor KS does not. Mediation analysis reveals that Tech Savvy mediates the effect of Digital Touchpoints on Gen. AI Adoption, though mediated moderation effects are not significant. These findings underscore the importance of digital engagement and peer interactions in promoting tech skills and AI adoption in educational settings.
The Role of Islamic Bank Image and Customer Trust In Mediating The Influence of Islamic Marketing on Islamic Bank Customer Decisions Siyamto, Yudi; Budiyanto, Budiyanto; Khuzaini, Khuzaini
Journal of Social Research Vol. 4 No. 2 (2025): Journal of Social Research
Publisher : International Journal Labs

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55324/josr.v4i2.2431

Abstract

This article discusses the challenges faced by Islamic banks in Indonesia, especially related to the low public knowledge about Islamic bank services and their impact on customer decisions. This study aims to identify the factors that influence customers' decisions in using Islamic bank products and services, with an emphasis on the role of Islamic marketing, corporate image, and customer trust. The method used is Structural Equation Modeling Partial Least Square (SEM-PLS) analysis to test the relationship between variables. The data was obtained through a questionnaire filled out by 384 Islamic bank customers in Central Java. The results of the study show that Islamic marketing has a significant effect on customer decisions, the image of Islamic banks, and customer trust. The image of Islamic banks and customer trust also function as mediating variables in the relationship. These findings highlight the importance of marketing strategies based on Islamic values and corporate image management to improve customer decisions in using Islamic bank services.
Talent Management in The Digital Era: Utilizing Technology for Recruitment and Retention at PT Benawa (Advertising and Printing) Banjarbaru Firdaus, Firdaus; Ambarwati, Riris; Mardah, Siti; Khuzaini, Khuzaini
International Journal of Economics (IJEC) Vol. 4 No. 1 (2025): January-June
Publisher : PT Inovasi Pratama Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55299/ijec.v4i1.1225

Abstract

In the increasingly advanced digital era, companies in various sectors must adapt to technological changes to remain competitive. PT Benawa, an advertising and printing company in Banjarbaru, faces challenges in talent management amidst digital transformation. This study aims to explore how PT Benawa utilizes technology to improve the recruitment and retention process of talent. The use of information and communication technology, including AI-based recruitment software, HRIS, and data-based employee retention platforms, has increased the efficiency and effectiveness of the talent management process. This study uses the ADDIE model to ensure that the application of technology is carried out systematically and structured. The results of the study show that technology can improve employee experience, work flexibility, and company image, despite challenges in adapting to technology and changing organizational culture. With the right strategy, PT Benawa can achieve a competitive advantage in talent management in the digital era.
ELECTRONICS HUMAN RESOURCE MANAGEMENT IN SOCIETY 5.0 Aini, Badrul; Kariwardati, Kariwardati; Mardalia, Mardalia; Khuzaini, Khuzaini; Shaddiq, Syahrial
Journal Competency of Business Vol. 7 No. 1 (2023): Journal Competency of Business
Publisher : Program Studi Manajemen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47200/jcob.v7i01.1900

Abstract

This research aimed to analyze the implementation of Electronic Human Resource Management (EHRM) in Indonesia. The approach used in this research was descriptive qualitative research which aims to provide an overview of the focus of this research. The results of the first study were the implementation of EHRM in Indonesia and motivated by management's awareness of the era of technological development, where control was fully aware that utilizing Information and Communication Technology (ICT) developments in Indonesian territory. Then it can create a better organizational future, as well as improve the quality of work and service. Secondly, in preparing for the implementation of EHRM, the management of all regions in Indonesia took several steps, namely; survey and analysis of work needs in each existing field, carrying out planning in society 5.0.
THE INFLUENCE OF HUMAN RESOURCES MANAGEMENT TECHNOLOGY DEVELOPMENT: (Application of Electronic Human Resource Management in the Human Resource Development System of the Ministry of Agrarian Affairs and Spatial Planning/National Land Agency in the Era of the Industrial Revolution 4.0) Rahman, Noor; Hartanto, Heru Dwi; Khuzaini, Khuzaini; Shaddiq, Syahrial
Journal Competency of Business Vol. 7 No. 1 (2023): Journal Competency of Business
Publisher : Program Studi Manajemen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47200/jcob.v7i01.1934

Abstract

Technological advances that continue to develop have had an impact on current management practices and are inseparable from human resource management practices. These practices in the Industrial 4.0 era. now it is inseparable from E-HRM. In running an E-HRM information system, of course, an organization must have adequate technology assets. In this case the Ministry of Agrarian Affairs and Spatial Planning/National Land Agency follows developments in the current era in its application in terms of Human Resource Development. The Ministry of ATR/BPN pays adequate attention to the development of apparatus work competencies both in terms of quality and quantity both Knowledge, Expertise, Skills and Attitudes so that they can carry out their duties and positions in a professional manner.
SUPERVISION MODERATING INTERNATIONAL SAFETY MANAGEMENT CODE (ISM CODE) AND CULTURAL ORGANIZATION THE PERFORMANCE OF EMPLOYEES chrystanto, andri; Khuzaini, Khuzaini; Suwitho, Suwitho
Jurnal Aplikasi Manajemen Vol. 17 No. 3 (2019)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jam.2019.017.03.14

Abstract

The safety of a cruise is a big responsibility and is the most important thing in all aspects. Shipping transportation safety is very close to the human resources that operate the ship. Thus, the performance of employees is very important in supporting the safety and quality of shipping in accordance with the regulations. The ISM Code is an international standard of safety management in the operation of ships as well as efforts to prevent or control environmental pollution. This study aims to analyze and examine the effect of the ISM Code, and organizational culture on employee performance with supervision as a moderating variable. The population in this study included long-distance crossing officers working at PT Dharma Lautan Utama. In this study, sampling was based on purposive sampling criteria, then a sample of 72 respondents was obtained. Data collection techniques in this study used a questionnaire. The type of data used in this study is primary data collected by sending questionnaires to respondents. The research method is quantitative, while the data analysis technique uses the Moderating Regression Analysis (MRA). The results of this study indicate that the ISM Code, and organizational culture have a positive influence, while supervision variables as moderating factors can strengthen the influence of the International Safety Management Code (ISM Code), and organizational culture on employee performance.
Co-Authors Abdul Manan AGUS Agus Firdaus Agus Salim Ambarsari, Vivien Reny Ambarwati, Riris Asokawati, Dewa Ayu Karina Atika Sari, Ade Nur Auliah, Nurul Ayuni, Risa Dwi BADRUL AINI Basuki , Botha, Yuslin Nursivin Dua Br Sigiro, Nia Debora Budi Setiadi, Budi Budiwati Budiwati Budiyanto Budiyanto Bure, Maria Rasdiana chrystanto, andri Didi Susanto, Didi Dini Anggraini, Dini Edwin Agung Wibowo, Edwin Agung Fakhriyah, Siti Elfa Fatonah, Ulfi Firdaus Firdaus Hartanto, Heru Dwi Hasanah, Nurlaila Hashemi, Sayed Momin Hayat, Muzahid Akbar Herianto, Muhammad Hisyam, Magneta Ikhsan, Nor Iqbal Ramadhani Mukhlis IRPAN IRPAN, IRPAN Irpan, M Irpan, M. Kariwardati, Kariwardati Khusairi, Ahmad Lestariningsih, Marsudi Lihu, Decky C. K. Lihu, Decky C. Kananto Lusiana, Herlina M. Irpan, M. Irpan Mardah, Siti Mardalia, Mardalia Mardiana Mardiana Maskur Maskur Masniah Masniah Maulana, Bobby Akbar Mohammad Mohammad Muhammad Yuliansyah Muhammad Yunus Mursanto, Mursanto Musohihul Hasan Niti Lestari Noor Rahman, Noor Nugroho, Wawan Cahyo Pradhani, Fastha Aulia Prastyorini, Anik Prijati Prijati Purwaningrum, Ajeng Handayani Rachman, Deddy Rahmi Widyanti Raihania, Raihania Ramadhan, Denny Ammari Ramadhan, Muhammad Novryan Ramadhan, Muhammad Umar Ramli, Rimayang Anggun Laras Prastianty Ratna Susanti Rico, Rico Rizky, Yulfani Akhmad Ronianysah, Ronianysah Rusdi Effendi Rusdinor, Rusdinor Saddiq, Syahrial Santoso, Bambang Hadi Saputra, M Rizeki Yuda Saputri, Yulita Shadiq, Syahrial Sigiro, Nia Debora Sinambela, Lasmi SITI FATIMAH Siti Fatimah Susila, Muktar Redy Suwitho, Suwitho Syahrial Shaddiq Teguh Wicaksono Tibrani Tibrani, Tibrani Tjahjono Tjahjono Yani, Prawita Yuanito, Rachmad Yudi Siyamto Zainul, Zainul Zakky Zamrudi