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Journal : Journal of Educational Management Research

Designing Public Relations and Public Service Programs to Improve Public Image and Satisfaction Rochmat Widodo; Taufik Hidayat; Romlah; Ali Abdul Wakhid
Journal of Educational Management Research Vol. 4 No. 6 (2025)
Publisher : Al-Qalam Institue

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61987/jemr.v4i6.1168

Abstract

This study examines the design of a Public Relations and public service program aimed at improving institutional image and public satisfaction. Identified problems include a lack of communication integration, public services that are not fully responsive to public needs, and limited transparency and accountability, all of which contribute to low levels of public trust and participation. The purpose of this study is to analyze Public Relations program design strategies, identify community-oriented communication mechanisms and innovations in public services, and assess the role of transparency, accountability, and performance evaluation in strengthening institutional image. The method used is library research with a descriptive-qualitative approach, namely the collection and analysis of literature, journals, books, and documents related to Public Relations, public services, public communication, and institutional management. The results indicate that thorough strategic planning, appropriate communication implementation, responsive public service innovation, and systematic performance evaluation can increase public satisfaction and strengthen institutional image. This research's contribution lies in developing a Public Relations program model integrated with public service systems —both conventional and digital —to increase public trust and strengthen relationships between institutions and the community.
Integrating Communication and Stakeholder Engagement for Strengthening Public Islamic Education Services Saifullah; Siti Nur Janah; Nelma Elpayuni; Romlah; Ali Abdul Wakhid
Journal of Educational Management Research Vol. 4 No. 6 (2025)
Publisher : Al-Qalam Institue

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61987/jemr.v4i6.1424

Abstract

This study examines the role of communication and stakeholder engagement in enhancing public services in Islamic education institutions. The purpose of this research is to analyze how integrating communication strategies and stakeholder participation can strengthen the management and effectiveness of public Islamic education services. A qualitative, descriptive-analytical approach was employed, drawing on secondary sources and conceptual studies of organizational communication, stakeholder management, and Islamic education governance principles. The analysis involved inductively interpreting data to identify patterns of interaction between communication, stakeholder involvement, and service quality improvement. The results indicate that effective communication and active stakeholder involvement are crucial for enhancing public services in Islamic education. Open, honest, and two-way communication fosters a harmonious work environment, builds trust among institutional members, and accelerates problem-solving. Stakeholder participation, both internal and external, provides moral, social, and oversight support, increasing accountability and legitimacy in the eyes of the community. The integration of communication and stakeholder engagement creates a transparent, adaptive, and sustainable governance system that embodies Islamic values such as shura, amanah, tabligh, and ta'awun in educational management practice.
Epistemology of Islamic Educational Planning: An Analysis of Principles, Goals, and Values Azizah, Reyhana Nur; Wijaya Putri, Melyna; Nisa Ulyantika, Sofia; Romlah; Abdurrohman
Journal of Educational Management Research Vol. 4 No. 6 (2025)
Publisher : Al-Qalam Institue

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61987/jemr.v4i6.1510

Abstract

This study examines the integration of Islamic epistemology in educational planning to align traditional Islamic values ​​with the demands of modern education. The background of this research concerns the challenges posed by globalization and technological developments to education, while Islamic education faces the need to maintain the authenticity of its monotheistic values. The purpose of this study is to analyze how Islamic epistemology, encompassing revelation, reason, and experience, can be applied to adaptive, relevant educational planning. The method is a qualitative approach, grounded in primary and secondary literature, to explore fundamental theories and their applications in Islamic education. The results show that integrating revelation, reason, and experience in Islamic educational planning creates a holistic approach that is relevant to current developments. This study also found that many Islamic educational institutions still face difficulties in integrating Islamic epistemology. This study concludes that to achieve the goals of holistic Islamic education, Islamic epistemology must be integrated into educational policies and practices. The contribution of this study is to offer a more integrated model of Islamic educational planning, grounded in Islamic epistemology and relevant to global demands.
Co-Authors Abdurrohman Agus Faisal Asyha Agus Jatmiko Ahmad Fauzan Ali Abdul Wakhid Amalliya Nurjannah Ana Khoiriyah Ana Mega Selviani Andini, Faradilla Angga Bastian Anis Azmiatu Silvia Anjar Sulistyani Anwar Hidayat Apriyadi, Ridho Arief Laksono Arifin, Finaty Arrahman, Hafizh Azizah, Reyhana Nur Baehaqi Bayo Hadomuan Tanjung Budiansyah Burhanudin Chotibul Umam, Chotibul Dahlia Arum Wangi Diana Nafisa Sabila Haq Dina Mardiana Dini Prima Putri Doni Setiawan Dwi Aprianto Eka Widiastuti Erli Yanty Rihana Paramida Eti Hadiati Faradilla Andini Fatkhur Rohman Firman Hidayat Fitri Angguan FITRIYAH Fitriyani Heni Noviarita Heru Juabdin Sada Hidayanti Ilham Fatoni Imansyah, M. Aditiya Imroatus Sholehah Intan Permata Hati Jamal Fakhri Joko Supriono Kusyana, Kusyana Maulana, Yono Maulidina Aulia Megawati Meriyati Meriyati Mia Azzahra Muchtar, Azmy Ali Mudzakkir Muhammad Nazir Muhammad Qolbi Nur kamal Muhammad Rizal Mantovani Nanang Mardani Navila Amalia Nawawi, Riswandha Ipnu Neila Qonita Nelma Elpayuni Nisa Ulyantika, Sofia Novarita, Herni Nur Aisyah Nur, Nurhasanah Nurani Nurrohmah Oki Dermawan Pramudiyanti Purkon Nasution Rahayu Utami, Dwi Rahman, Habibur Ratih Hurriyati Ria Pusvita, Mega Riniyati Rochmat Widodo Rosyid, Muhktar SAIFUL ANWAR Saifullah Sakilah Salamah, Ima Santika, Desi Sari, Anjelina Puspita Septuri Siti Julaekha Siti Khanifah, Siti Siti Marwah SITI NUR JANAH Siti Rokhmah SOBIRIN Soraiya Sumarta Sumarta Syaiful Anwar Taib Maulana Tati Haryati Taufik Aris Saputra Taufik Hidayat TITIN DEWI SARTIKA SILABAN Titin Nur Jamila Waluyo Erry Wahyudi Warsiyah Wijaya Putri, Melyna Yuni Tazkiyah Zainal Arfin Zainal Arifin