Claim Missing Document
Check
Articles

Found 34 Documents
Search

Designing Public Relations and Public Service Programs to Improve Public Image and Satisfaction Rochmat Widodo; Taufik Hidayat; Romlah; Ali Abdul Wakhid
Journal of Educational Management Research Vol. 4 No. 6 (2025)
Publisher : Al-Qalam Institue

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61987/jemr.v4i6.1168

Abstract

This study examines the design of a Public Relations and public service program aimed at improving institutional image and public satisfaction. Identified problems include a lack of communication integration, public services that are not fully responsive to public needs, and limited transparency and accountability, all of which contribute to low levels of public trust and participation. The purpose of this study is to analyze Public Relations program design strategies, identify community-oriented communication mechanisms and innovations in public services, and assess the role of transparency, accountability, and performance evaluation in strengthening institutional image. The method used is library research with a descriptive-qualitative approach, namely the collection and analysis of literature, journals, books, and documents related to Public Relations, public services, public communication, and institutional management. The results indicate that thorough strategic planning, appropriate communication implementation, responsive public service innovation, and systematic performance evaluation can increase public satisfaction and strengthen institutional image. This research's contribution lies in developing a Public Relations program model integrated with public service systems —both conventional and digital —to increase public trust and strengthen relationships between institutions and the community.
Integrating Communication and Stakeholder Engagement for Strengthening Public Islamic Education Services Saifullah; Siti Nur Janah; Nelma Elpayuni; Romlah; Ali Abdul Wakhid
Journal of Educational Management Research Vol. 4 No. 6 (2025)
Publisher : Al-Qalam Institue

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61987/jemr.v4i6.1424

Abstract

This study examines the role of communication and stakeholder engagement in enhancing public services in Islamic education institutions. The purpose of this research is to analyze how integrating communication strategies and stakeholder participation can strengthen the management and effectiveness of public Islamic education services. A qualitative, descriptive-analytical approach was employed, drawing on secondary sources and conceptual studies of organizational communication, stakeholder management, and Islamic education governance principles. The analysis involved inductively interpreting data to identify patterns of interaction between communication, stakeholder involvement, and service quality improvement. The results indicate that effective communication and active stakeholder involvement are crucial for enhancing public services in Islamic education. Open, honest, and two-way communication fosters a harmonious work environment, builds trust among institutional members, and accelerates problem-solving. Stakeholder participation, both internal and external, provides moral, social, and oversight support, increasing accountability and legitimacy in the eyes of the community. The integration of communication and stakeholder engagement creates a transparent, adaptive, and sustainable governance system that embodies Islamic values such as shura, amanah, tabligh, and ta'awun in educational management practice.
TUJUAN DAN MANFAAT MEMPELAJARI PENDEKATAN SISTEM DALAM MANAJEMEN PENDIDIKAN Ana Khoiriyah; Anis Azmiatu Silvia; Romlah; Saiful Anwar; Dwi Aprianto
Pendas : Jurnal Ilmiah Pendidikan Dasar Vol. 9 No. 04 (2024): Volume 09, Nomor 04, Desember 2024
Publisher : Program Studi Pendidikan Guru Sekolah Dasar FKIP Universitas Pasundan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23969/jp.v9i04.19291

Abstract

This study aims to examine the objectives and benefits of studying the systems approach in educational management. The systems approach is used to understand how various components in the education system, such as students, teachers, curriculum, and facilities, are interrelated and influence each other. The main objective of this approach is to improve the effectiveness of education management through comprehensive analysis, so that it can produce more appropriate policies and sustainable solutions. The benefits of this approach include improving the quality of education management, optimizing resources, better decision-making, and the ability to face complex challenges in education in a more systematic way. The research method used is the literature review method or literature review researchers identify, collect, and review relevant scientific works to gain an in-depth understanding of the topic being studied without collecting primary data directly.
PENDEKATAN SISTEM DALAM TINJAUAN FILSAFAT: ONTOLOGI, AKSIOLOGI, DAN EPISTEMOLOGI Erli Yanty Rihana Paramida; Dini Prima Putri; Romlah; Saiful Anwar
Pendas : Jurnal Ilmiah Pendidikan Dasar Vol. 9 No. 04 (2024): Volume 09, Nomor 04, Desember 2024
Publisher : Program Studi Pendidikan Guru Sekolah Dasar FKIP Universitas Pasundan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23969/jp.v9i04.19375

Abstract

This research examines the systems approach in the context of philosophy with a focus on three main aspects: ontology, axiology, and epistemology. Ontology addresses the nature of reality and entities in systems, highlighting how interactions between elements shape the entire system. Axiology explores the values ​​underlying the systems approach, including the ethical and normative considerations that play a role in decision making. Meanwhile, epistemology examines the way knowledge is built and understood within a systemic framework, as well as its implications for research methods and the application of theory. By using a qualitative approach, this research integrates various literature and philosophical thinking to provide a comprehensive understanding of the relevance of the systems approach in contemporary philosophy. It is hoped that the results of this research can contribute to the development of systems theory and its application in various scientific disciplines.
TINJAUAN PENDEKATAN SISTEM DALAM MANAJEMEN PENDIDIKAN ISLAM Eka Widiastuti; Arief Laksono; Romlah; Saiful Anwar
Pendas : Jurnal Ilmiah Pendidikan Dasar Vol. 9 No. 04 (2024): Volume 09, Nomor 04, Desember 2024
Publisher : Program Studi Pendidikan Guru Sekolah Dasar FKIP Universitas Pasundan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23969/jp.v9i04.19498

Abstract

A systems approach manages educational components in an integrated manner, ensuring the synergy of elements to produce a generation of intelligent and moral Muslims. Even though it is important, its implementation in Indonesia still faces quality challenges, demanding comprehensive improvements for sustainable effectiveness. This research uses a literature review method to collect, analyze and synthesize various literature related to a particular topic. This method summarizes previous research, theories, concepts and findings from various sources such as books, journal articles, research reports and other documents, in order to provide a comprehensive understanding and overview of knowledge relevant to the topic under study. Emphasizes the importance of implementing a systems approach in educational management Islam to improve the quality of education. This approach integrates educational components holistically. Despite adoption, challenges such as quality gaps still exist. Sustainable strategies, Islamic leadership, strengthening infrastructure, technology, and synergy between components are needed to make Islamic education relevant and competitive. The application of a systems approach in Islamic education management must be strengthened with sustainable strategies and leadership based on Islamic values. Strengthening infrastructure, utilizing technology, and increasing synergy between educational components are very important. Focusing on improving the quality of human resources and Islamic organizational culture is necessary so that Islamic education is relevant, adaptive and able to compete in the modern era.
PENDEKATAN SISTEM DALAM MANAJEMEN PENDIDIKAN Santika, Desi; Diana Nafisa Sabila Haq; Romlah; Saiful Anwar; Ilham Fatoni
Pendas : Jurnal Ilmiah Pendidikan Dasar Vol. 9 No. 04 (2024): Volume 09, Nomor 04, Desember 2024
Publisher : Program Studi Pendidikan Guru Sekolah Dasar FKIP Universitas Pasundan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23969/jp.v9i04.19526

Abstract

This research aims to evaluate the objectives and benefits of studying a systems approach in educational management. A systems approach helps understand the interrelationships between various elements in the education system, such as students, teachers, curriculum, and facilities, as well as the mutual impacts between them. This approach primarily aims to improve the effectiveness of educational management through in-depth analysis to create more appropriate policies and sustainable solutions. Some of the benefits are improving the quality of management, optimizing resources, making more precise decisions, and handling complex educational challenges more systematically. This research method is a literature review, where the researcher identifies, collects, and examines relevant scientific works to gain an in-depth understanding of the topic without directly collecting primary data.
PENERAPAN PENDEKATAN SISTEM DALAM PERENCANAAN PENDIDIKAN ISLAM Umam, Chotibul; Budiansyah; Romlah; Syaiful Anwar
Pendas : Jurnal Ilmiah Pendidikan Dasar Vol. 9 No. 04 (2024): Volume 09, Nomor 04, Desember 2024
Publisher : Program Studi Pendidikan Guru Sekolah Dasar FKIP Universitas Pasundan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23969/jp.v9i04.19544

Abstract

The application of a systems approach in Islamic education planning significantly enhances the effectiveness and efficiency of the educational process. By focusing on essential components such as goals, inputs, processes, outputs, and evaluations, this approach ensures that all educational elements work synergistically to achieve Islamic educational objectives. This approach emphasizes the formation of students' character in line with Islamic values, making the process accountable and responsive to field needs. Furthermore, it optimizes resources by providing continuous evaluation, allowing improvements to align education with modern challenges. However, several challenges arise in implementing this approach, such as resistance from stakeholders, limited resources, and the need for teacher training. Addressing these challenges requires strategic steps like training programs, innovative resource management, and enhanced communication among stakeholders. With consistent support and commitment, the systems approach can drive Islamic education towards quality, efficiency, and accountability, shaping students with strong moral values and the skills society expects.
PERSPEKTIF TEORITIS PENDEKATAN SISTEM DALAM MANAJEMEN PENDIDIKAN ISLAM Faradilla Andini; Intan Permata Hati; Romlah; Zainal Arifin
Pendas : Jurnal Ilmiah Pendidikan Dasar Vol. 9 No. 04 (2024): Volume 09 No. 04 Desember 2024 Press
Publisher : Program Studi Pendidikan Guru Sekolah Dasar FKIP Universitas Pasundan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23969/jp.v9i04.20873

Abstract

The systems approach in Islamic education management is a holistic frameworkdesigned to optimize educational components in an integrated manner to achieveIslamic educational goals. This study addresses the lack of understanding of thesystems approach, challenges in its implementation, and the need forcomprehensive evaluation in Islamic education management. The objective is todescribe the concept of the systems approach, the interaction among itscomponents, and the challenges and solutions for its application. The researchmethodology is descriptive qualitative, utilizing theoretical analysis of relevantliterature, including primary sources such as the Qur'an, Sunnah, and ijma’ ulama.The findings reveal that the systems approach effectively integrates curriculum,educators, students, infrastructure, and community support in managing education.Key challenges identified include resistance to change, resource limitations, andinconsistent performance measurement. Proposed solutions include training,integrated management systems, and the development of performance indicators.The study concludes that the systems approach can enhance the quality of Islamiceducation by fostering synergy among components and promoting Islamic values,ultimately producing academically excellent and morally upright generations.
MANAJEMEN LAYANAN SISWA DALAM MENINGKATKAN PRESTASI NON AKADEMIK DI SEKOLAH DASAR Andini, Faradilla; Fakhri, Jamal; Romlah
Pendas : Jurnal Ilmiah Pendidikan Dasar Vol. 10 No. 01 (2025): Volume 10 Nomor 1, Maret 2025
Publisher : Program Studi Pendidikan Guru Sekolah Dasar FKIP Universitas Pasundan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23969/jp.v10i01.23395

Abstract

This study evaluates the impact of student service management on improving non-academic achievement, with a focus on the aspects of planning, organizing, implementation, and supervision. The results from the planning phase show that well-designed service programs tailored to students' needs can facilitate the development of non-academic skills such as leadership, cooperation, and communication abilities. In the organizing phase, clear role distribution and collaboration between teachers, counselors, and school staff enhanced the program's effectiveness. The program implementation was optimal when participatory learning methods and diverse extracurricular activities were applied, which significantly increased student engagement. Consistent supervision and regular evaluations also played a critical role in ensuring the sustainability and continuous improvement of the services. Overall, well-executed student service management contributes to the enhancement of non-academic achievements, boosting students' confidence, social skills, and active participation
Peran Manajemen Komite Madrasah Dalam Meningkatkan Mutu Pelayanan Pendidikan di MI Ma’arif 1 Bumi Mulya dan MIN 1 Way Kanan nur, Nurhasanah; Fakhri, Jamal; romlah
Pendas : Jurnal Ilmiah Pendidikan Dasar Vol. 10 No. 02 (2025): Volume 10 No. 02 Juni 2025 In Build
Publisher : Program Studi Pendidikan Guru Sekolah Dasar FKIP Universitas Pasundan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23969/jp.v10i02.25258

Abstract

The quality of educational services is one of the main indicators of the success of educational institutions, including madrasahs, in carrying out their functions as providers of formal education based on Islamic values. In the context of educational decentralization and the implementation of madrasah-based management, the Madrasah Committee has a strategic role as a working partner that supports the achievement of educational goals through involvement in the planning, implementation, evaluation, and supervision of educational programs. This study aims to comprehensively examine how the role of the Madrasah Committee management can contribute to improving the quality of educational services in two Islamic elementary educational institutions, namely MI Ma'arif 1 Bumi Mulya and MIN 1 Way Kanan, which are located in Way Kanan Regency, Lampung Province. This study uses a qualitative approach with a descriptive method. The results of the study indicate that the Madrasah Committee in both madrasahs has a significant role in supporting the improvement of the quality of education services. These roles include the function of providing consideration in strategic decision-making, mobilizing financial and non-financial support, liaison between the madrasah and parents/guardians of students, and as a supervisory body for the implementation of learning activities. Supporting factors for the success of the committee's role include good communication between the madrasah and the committee, high commitment from the committee administrators, and the openness of the madrasah in involving the committee in various aspects of policy. However, there are still obstacles such as budget constraints, lack of management training for committee members, and minimal active participation of some members. This study recommends ongoing training and coaching for Madrasah Committee members as well as more supportive policies from local governments and the Ministry of Religion to strengthen the institutional role of the committee in the madrasah education system. With good management, the madrasah committee can become a major actor in encouraging the transformation of the quality of education services based on community participation.