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Strategi Hotel Abadi Kota Serang dalam Mempertahankan Citra dan Reputasi Perusahaan Rica Anggraini; Achmad Nashrudin Priatna; Noerma Kurnia Fajarwati; Eka Susilawati; Putri Handayani
Jurnal Riset Rumpun Ilmu Sosial, Politik dan Humaniora Vol. 5 No. 1 (2026): JURRISH: Jurnal Riset Rumpun Ilmu Sosial, Politik dan Humaniora
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jurrish.v5i1.6762

Abstract

This study aims to analyze the strategies implemented by Hotel Abadi in Serang City to maintain its image and reputation amidst the increasingly competitive hotel industry and pressures caused by the COVID-19 pandemic. A descriptive qualitative approach was used with a SWOT analysis technique to identify the strengths, weaknesses, opportunities, and threats facing the hotel. The results show that Hotel Abadi still relies on the strength of social relationships and loyalty of existing customers as reputation capital, but has not been able to manage its image comprehensively in accordance with the principles of image management theory. The communication strategies used are still conventional, such as banners and direct promotions, and have not yet touched on the realm of digital branding and professional management of customer feedback. On the other hand, the threat from new, more modern hotels that are more adaptive to technological developments is an urgent external challenge that requires a strategic response. Hotel Abadi must also pay more attention to service quality, not only from the physical side but also the overall customer experience. Given the rapid development of technology, management needs to formulate a more targeted and effective digital communication strategy to reach a wider audience through social media and websites. Hotel Abadi is advised to undertake a strategic transformation that is not only promotion-oriented, but also includes strengthening brand identity, improving service quality based on customer needs, and structured reputation management with an image management approach.
Semiotika Generasi Sandwich di Film Home Sweet Loan Rosanti Rosanti; April Laksana; Putri Handayani; Rizqi Fitrianti; Meiby Zulfikar
Jurnal Riset Rumpun Ilmu Sosial, Politik dan Humaniora Vol. 5 No. 1 (2026): JURRISH: Jurnal Riset Rumpun Ilmu Sosial, Politik dan Humaniora
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jurrish.v5i1.6763

Abstract

The film Home Sweet Loan depicts the reality of the lives of young people who face economic and psychological pressures due to the double burden of family. The character of Kaluna represents the sandwich generation, a generation that must meet the needs of both generations, parents and the nuclear family. This study aims to analyze the meaning of denotation, connotation, and myth in this film, as well as how the representation of the sandwich generation is formed through narrative and visual symbols. The approach used is Roland Barthes' semiotic analysis, which divides meaning into three levels: denotative, connotative, and myth. Data were obtained through observation of the film, visual documentation and dialogue, and interviews with semiotics experts and film practitioners. The results show that the film Home Sweet Loan presents a layered meaning that reflects the dilemma of the sandwich generation, especially young women. The representation of the sandwich generation is formed through symbols and narratives that highlight the conflict between personal interests and responsibilities to the family. This film not only reflects reality but also functions as an ideological medium that shapes society's perspective on the role of the younger generation in the modern family. Through the character of Kaluna, the film depicts the pressures experienced by individuals in this position, including the challenge of maintaining a balance between personal ambition and obligations to the family. Thus, this film conveys a message about the importance of balancing personal interests and social demands within the family.
Analisis Proses Komunikasi Organisasi dalam Penyusunan Standar Operasional Prosedur di Inspektorat Daerah Kota Serang Rian Fikri Teguh Imanto; April Laksana; Putri Handayani; Achmad Nashrudin Priatna; Arfian Suryasuciramdhan
Jurnal Riset Rumpun Ilmu Sosial, Politik dan Humaniora Vol. 5 No. 1 (2026): JURRISH: Jurnal Riset Rumpun Ilmu Sosial, Politik dan Humaniora
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jurrish.v5i1.6840

Abstract

Standard Operating Procedures (SOPs) play a crucial role in creating consistency, efficiency, and accountability in governance. However, the process of developing SOPs within the bureaucracy often faces complex organizational communication challenges. This study aims to analyze the organizational communication process in developing SOPs at the Serang City Regional Inspectorate, focusing on the role of the Secretariat as the administrative coordination center. The method used was a qualitative case study approach, involving in-depth interviews with key informants, observation, and documentation analysis. The results indicate that organizational communication plays a crucial role in every stage of SOP development, from data collection and drafting, to cross-sector coordination, and document finalization. The Secretariat acts as a liaison between units, archives manager, and coordination meeting facilitator. However, obstacles identified include a top-down vertical communication pattern, differing perceptions between units, delays in information flow due to bureaucracy, and limited technology-based communication tools. Improvements were made through the establishment of cross-unit forums, communication training, and the use of online applications to strengthen two-way communication. The implications of this research indicate that increasing the effectiveness of organizational communication is a key factor in accelerating the process of preparing SOPs and supporting the creation of more responsive, efficient, and accountable governance.
Komunikasi Digital PT. Marga Mandala Sakti dalam Meningkatkan Pelayanan Masyarakat pada Pengguna Tol: Studi Kasus Gerbang Tol Serang Intan Nabila Azhar; April Laksana; Putri Handayani; Achmad Nashrudin; Meiby Zulfikar
Jurnal Riset Rumpun Ilmu Sosial, Politik dan Humaniora Vol. 5 No. 1 (2026): JURRISH: Jurnal Riset Rumpun Ilmu Sosial, Politik dan Humaniora
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jurrish.v5i1.6856

Abstract

This study aims to determine the effectiveness of PT. Marga Mandala Sakti's digital communication to improve public services for toll road users through the implementation of digital communication. PT. Marga Mandala Sakti's non-cash payment service, Tapcash, was used in this study using descriptive qualitative methods and case studies. Data collection techniques included interviews, observation, and documentation with four informants selected using purposive sampling. The theory used was digital communication. The results show that PT. Marga Mandala Sakti's digital communication is effective and well-supported by users of the Tangerang-Merak toll road. The innovation and launch of this digital-based application have received a positive response from toll road users. Although many remain unaware, PT. Marga Mandala Sakti continues to strive to introduce and enhance its customer service products. The benefits (value) of digitalization increase efficiency and convenience, but there are criticisms calling for a downloadable application to facilitate access. Furthermore, service limitations, technical issues such as server disruptions, and low public participation reduce its effectiveness.
Representasi Peran Ayah Sebagai Orang Tua Tunggal dalam Film Pendek “Mana Janji Ayah” (Semiotika Rolland Barthes) Ani Gusliyani; April Laksana; Putri Handayani; Achmad Nashrudin; Meiby Zulfikar
Jurnal Riset Rumpun Ilmu Sosial, Politik dan Humaniora Vol. 5 No. 1 (2026): JURRISH: Jurnal Riset Rumpun Ilmu Sosial, Politik dan Humaniora
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jurrish.v5i1.6857

Abstract

This study aims to determine the representation of the father's role as a single parent in the short film "Mana Janji Ayah." The study used a qualitative method with Roland Barthes's semiotic analysis focusing on three layers of meaning: denotation, connotation, and myth. The analysis was conducted on scenes depicting the father's role, including as protector, patient, breadwinner, caretaker, and bringer of happiness to children. The results show that the representation of fathers is not limited to financial functions but also encompasses emotional and moral roles, such as affection, responsibility, and sacrifice in raising children. The film depicts a single father who works as a bajaj driver to support his children after the death of his wife, despite often facing economic constraints and environmental stigma. This representation is conveyed through visual and audio cues that reinforce the message of a father's struggle and sincerity. This study confirms that film can be a medium that reflects social reality, particularly the complexity of the role of single fathers, which is often overlooked in society.
Strategi Komunikasi Samsat Pandeglang dalam Meningkatkan Kesadaran Masyarakat untuk Membayar Pajak Kendaraan Bermotor Resa Rahmawati; Eka Susilawati; Fithrotul Kamilah; Noerma Kurnia Fajarwati; Putri Handayani
Jurnal Riset Rumpun Ilmu Sosial, Politik dan Humaniora Vol. 5 No. 1 (2026): JURRISH: Jurnal Riset Rumpun Ilmu Sosial, Politik dan Humaniora
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jurrish.v5i1.6904

Abstract

This study aims to analyze the Samsat (Village Unit) communication strategy in improving taxpayer compliance with Motor Vehicle Tax (PKB) in Pandeglang Regency. The study employed a qualitative approach, with data collection techniques including in-depth interviews, non-participant observation, and documentation studies. Informants were selected purposively, including internal Samsat personnel (heads of technical implementation units, socialization officers, social media administrators, Mobile Samsat coordinators, and the Regional Revenue Agency) and the public (compliant taxpayers, delinquent taxpayers, and community leaders). Data analysis was conducted using an interactive model through reduction, presentation, and drawing conclusions through source triangulation. The results indicate that communication strategies through direct outreach, social media, Mobile Samsat services, and the Tax Amnesty Program have proven effective in increasing taxpayer participation and compliance. The amnesty program, in particular, is effective in attracting delinquent taxpayers and has an impact on increasing regional revenue. This study concludes that an appropriate, consistent, and community-based communication strategy plays a crucial role in optimizing PKB revenue. These findings can serve as a reference for formulating more innovative and sustainable communication strategies to increase Regional Original Income (PAD).
PENYEBAB KORUPSI DALAM PERSPEKTIF TEORITIS : FAKTOR INTERNAL DAN EKSTERNAL DIKALANG MASYARAKAT Viola Putri Feriska; Aulia Rizky; Putri Handayani; Dewi Aulia Sari; Rangga Putra Andika
Jurnal Riset Multidisiplin Edukasi Vol. 2 No. 12 (2025): Jurnal Riset Multidisiplin Edukasi (Edisi Desember 2025)
Publisher : PT. Hasba Edukasi Mandiri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.71282/jurmie.v2i12.1276

Abstract

Corruption is a complex social and legal issue that has become systemically entrenched in various levels of society. From a theoretical perspective, the causes of corruption can be understood through two main aspects: internal and external factors. Internal factors relate to an individual's character and psychological state, such as low integrity, weak moral awareness, and excessive materialistic orientation. Conversely, external factors relate to structural and cultural aspects of society, such as weak law enforcement, bureaucratic intransigence, and a social culture that tends to tolerate corrupt practices. This article seeks to examine these two factors in depth to provide a comprehensive theoretical foundation for strengthening efforts to prevent and eradicate corruption in Indonesia.
MANAJEMEN RISIKO STRATEGIS DALAM PERBANKAN SYARIAH: PENDEKATAN INTEGRATIF TERHADAP KETIDAKPASTIAN EKSTERNAL DAN KEPATUHAN SYARIAH Dewi Aulia Sari; Putri Handayani; Rangga Putra Andika
Jurnal Riset Multidisiplin Edukasi Vol. 2 No. 12 (2025): Jurnal Riset Multidisiplin Edukasi (Edisi Desember 2025)
Publisher : PT. Hasba Edukasi Mandiri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.71282/jurmie.v2i12.1332

Abstract

Strategic risk management is a crucial element in ensuring the sustainability of Islamic banking institutions, which operate in an environment full of uncertainty and bound by Sharia principles. This study aims to identify strategic risk management practices in national Islamic commercial banks and evaluate the integration between long-term business strategies and compliance with Sharia regulations. Through a descriptive qualitative approach involving literature studies and in-depth interviews, the findings reveal that Islamic banks face strategic risks arising from regulatory changes, competitive dynamics, and the expectations of Sharia stakeholders. The results show that institutions that proactively implement strategic risk management are better able to maintain stability and uphold their Sharia reputation.
ANALISIS PERAN PANITERA DAN JURUSITA DALAM PROSES EKSEKUSI PUTUSAN PERKARA PERDATA DI PENGADILAN NEGERI LAMONGAN Nimas Parawansyah Pramadhyta Galuh Muktasyim; Putri Handayani
Jurnal Media Akademik (JMA) Vol. 3 No. 11 (2025): JURNAL MEDIA AKADEMIK Edisi November
Publisher : PT. Media Akademik Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62281/6sbms167

Abstract

Penelitian ini mengkaji peran panitera dan jurusita dalam proses eksekusi putusan perkara perdata di Pengadilan Negeri Lamongan, yang merupakan tahap penting dalam menegakkan putusan pengadilan secara sah dan efektif. Penelitian ini menggunakan pendekatan empiris kualitatif dengan teknik pengumpulan data berupa wawancara, observasi langsung, dan dokumentasi untuk memperoleh gambaran nyata mengenai pelaksanaan eksekusi. Hasil penelitian menunjukkan bahwa panitera memiliki peran vital dalam pengelolaan administrasi perkara serta koordinasi teknis dengan jurusita, sementara jurusita berperan sebagai pelaksana teknis eksekusi yang berinteraksi langsung dengan pihak yang dieksekusi guna memastikan pelaksanaan putusan sesuai ketentuan hukum. Penelitian ini juga mengidentifikasi berbagai hambatan, seperti keterbatasan sumber daya, resistensi pihak yang dieksekusi, dan kebutuhan peningkatan pelatihan maupun pemanfaatan teknologi informasi. Kesimpulannya, sinergi yang kuat antara panitera dan jurusita, disertai penguatan kapasitas SDM dan sistem administrasi, menjadi kunci keberhasilan eksekusi perkara perdata di Pengadilan Negeri Lamongan. Penelitian ini memberikan kontribusi teoritis bagi pengembangan kajian hukum acara perdata serta manfaat praktis bagi aparat pengadilan dalam meningkatkan pelayanan hukum yang efektif dan akuntabel.
ANALISIS TINDAK TUTUR ANAK KELAS 1 SDN 004 RAMBAH SAMO SEBAGAI CERMINAN KARAKTER SOSIAL Munawaroh; Rohima; Yuyun Esa Kharisma; Putri Handayani; Nauli Tama Sari
Jurnal Lazuardi Vol 8 No 4 (2025): Vol 8 No 4 (2025): JURNAL LAZUARDI EDISI XIX BULAN DESEMBER
Publisher : Pendidikan Bahasa dan Sastra Indonesia Universitas Nusa Cendana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53441/jl.Vol8.Iss4.295

Abstract

Bahasa merupakan sarana utama anak dalam mengekspresikan pikiran, perasaan, dan interaksi sosial. Penelitian ini bertujuan untuk menganalisis tindak tutur anak kelas 1 SDN 004 Rambah Samo dan mengidentifikasi bagaimana tindak tutur tersebut mencerminkan karakter sosial anak, seperti tanggung jawab, empati, kerja sama, integritas, dan kesadaran sosial. Penelitian ini menggunakan pendekatan kualitatif deskriptif dengan subjek sebanyak 25 siswa. Data dikumpulkan melalui observasi partisipatif, wawancara, dan dokumentasi interaksi anak di kelas. Hasil penelitian menunjukkan bahwa anak menggunakan berbagai jenis tindak tutur, yaitu assertive, directive, commissive, expressive, dan declarative, dengan expressive sebagai yang paling dominan. Setiap tindak tutur mencerminkan aspek karakter sosial tertentu; misalnya, assertive menunjukkan tanggung jawab, directive mencerminkan kerjasama, commissive menandakan integritas, expressive menggambarkan empati, dan declarative menunjukkan kesadaran sosial. Penelitian ini menegaskan bahwa tindak tutur anak tidak hanya sebagai sarana komunikasi, tetapi juga media penting dalam pembentukan karakter sosial. Hasil penelitian ini diharapkan dapat menjadi acuan bagi guru dan orang tua untuk membimbing perkembangan karakter sosial anak melalui interaksi verbal di kelas, serta memberikan kontribusi bagi pengembangan pendidikan karakter di tingkat sekolah dasar.
Co-Authors Abdul Aziz Nimatulloh Achmad Nashrudin Achmad Nashrudin Adeline Pastika Muham Aditya Dwi Prananda Agus Usman Agus Zahron Idris Ahmad Firmansyah Ahmad Zubaidi Aita Rahma Dewati Alfi Syahrin, Alfi Alimir Amel Nur Zahara Amelia Nurul Hakim Aminah Miliani Anak Agung Istri Sri Wiadnyani Andri Suherman Anggun Marfuah Ani Gusliyani Annisa Ghina Rahman Anshori, Mochammad Isa April Laksana Apritha Apritha Ardiansyah Ardiansyah Arfian Suryasuciramdhan Arita Marini Asadila Pratama Wuri Nugrahini Asmimi Basri Atmim Nurona Aulia Rizky Auxilia Febri Wirasny Purba Ayu Anisah Balqis Humaira Bias Sandy Permadi Bryan Yamolala Ndruru Chelcia Lumban Toruan DANIEL OCTAVIANUS Dea Gita Tasya Decy Situngkir Defta Nasya Berliani Della Meira Deni Kurniawan Desyawati Utami Devi Tri Lestari Dewi Aulia Sari Dewi Suharningsih Dhiya Sutrina Dian Ayu Cahyani Dian Rif'iyati Dian Septiyani Dwi Feratul Anggraeni EFENDI . Eka Cempaka Putri Eka Susilawati Eli Apud Saepudin Eprian Nur Ilman Erna Wati Ibnu Hajar Fajarwati, Noerma Kurnia Fajriyani Arsya Falya Adnin Faricha Asniya Aufa Fazli Rachman Fenni Juniati Manurung Ferlina Rizky Indah Nugroho Findi Rinta Fiani Fithrotul Kamilah Fitrianti, Rizqi Gilang Rahmatulloh Gina Sonia Habiba Kamila Fatin hadap Hadap Halimatus Sa'diyah Hamidah Akilla Hida Sofhiatul Aliyah Ignatia Esti Sumarah Ika Lestari Indah Nirwana Sari Indah Wardatussa’idah Indradewa, Rhian Indri Heni Damanik Indria Wahyuni Ine Fitrianingsih Insyirah Meizaluna Ageng Pritami Intan Nabila Azhar Intan Permatasari Ira Marti Ayu Irdan Irfandi, Ahmad Iriani Ismail Irna Melani Putri Jeni Puspita Sari Jesi Alexander Alim Jiaulhaq Hisyam Annajam Junaidi Junaidi Junniati Keumala Muda, Cut Alia Khairidatun Nisa KHOIRUN NISA Laelatol Mafiroh Lala Anggina Salsabila Lapina Lena Lidya Hanifah Lidya Natalia Br Sinuhaji Liza Anggraini Lusida, Nurmalia Lutfiah Mualifa M. Fahrozi Tanjung M. JAYA ADI PUTRA, S.Si, M.Pd, M. JAYA ADI M. Ulfatul Akbar Jafar Marlina Simbolon Martina Napitupulu Maryam Aulia Masriadi Mauliatun Nisa Meiby Zulfikar Melda Haulia Misnawati Misnawati Moh. Arif Nur Reza Sayyidul Latif Moh. Zidan Rikza Muammar Khaddafi Muh. Darwis Muhamad Imaduddin Muhammad Farhan Rizqi Muhammad Irwansyah Nur Alim Munawaroh Nabila, Anggun Nahdiah Naily Hani’ah Namira Wadjir Sangadji Nanda Aprilia Nauli Tama Sari Nawawi Natsir Nevi Susianty Nia Aisyah Nimas Parawansyah Pramadhyta Galuh Muktasyim Nisah Afifah Novianti, Titta Nur Moch Alif Julianto BPS Nur Sangkut Nuraisyah Nurhasanah Nurhayati Nurhayati Nurhidayat Nuribadah Nuribadah Nurkholis Nurkholis Nurul Azmina Nurul Fadila Nuryami Pangaribuan, Ingka Kristina Pascalian Hadi Pradana Prayuningtyas Angger Wardhani Purnama Edy Santosa Puspita Cahya Lestari Putri Rahmatika Reyhan Besari R Tri Rahyuning Lestari Rahmanda Pranata Rahmat Firman Septiyanto, Rahmat Firman Rahmat Fitra Rahmat Wisudawanto Rahmi Wardah Ningsih Rangga Putra Andika Rani Septiyani Ratih Kusumastuti Ratu Zulfi Amaliah Regita Anggi Olivia Pramesti Regita Putri Cahyani Reni Adi Setyoningsih Resa Rahmawati Rian Fikri Teguh Imanto rica anggraini Rifqy Harits Munadil Rini Handayani Ririn Melati Risda Ramada Fitri Rizal Fadly Ardiansyah Rizky Handayani Robiul Ikhsan Sitorus Rofif Frari Aggrahi Rohima Romadhon Fahmi Putra Rosanti Rosanti Rully Yacob Sanjaya Sanjaya Saraswati, Henny Seprianto, Seprianto Shalilihat, Hilma Mithalia Siska Maryamah Siswanto . Siti Abelia Puteri Siti Anisah Nasution Siti Hadisa Fitri Sofi Arifiana Mawadah Sofia Ningsih Rahayu Putri Sri Hadiningrum Sri Rejeki Suci Dahlya Narpila Sulistyani Putri Kinanti Sumani Sumani Syafwan, Mahdhivan Syarifa Aini Syifa Maulidah Taufik Zikki Mar Bun Bun HSB Teti Herawati Tia Astaivada Tiana Rosa Desanti Tria Seprina Umi Noviana Valent Milenio Boas Santosa Viola Putri Feriska Viraesti Damayati Wahyu Badarudin Wanda Miliya Apriliani Waode Mustika Weny Almoravid Dunga Widyatmani Sih Dewi Winda Saptaniarsih Wisnu Bayu Murti WULANDARI Wulandari Wulandari Yelika Tiara Putri Sijabat Yenny Oktaviani Yunisca M.Pd S.Pd Nurmalisa Yunita Yunita Yurniwati Yuyun Esa Kharisma Zainur Ihsan