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Pengaruh Customer Relationship Management, Image, Dan Kepercayaan Terhadap Kepuasan Konsumen (Studi Kasus Pada Restoran Alka Kitchen Kota Pasuruan, Jawa Timur) Karina Widyaswari Iin Kusumawati; Nur Hidayati; M. Khoirul ABS
E-JRM : Elektronik Jurnal Riset Manajemen eJrm Vol. 10 No. 02 Agustus 2021
Publisher : UNIVERSITAS ISLAM MALANG

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Abstract

AbstractThis research was conducted to determine the effect of Customer Relationship Management, Image, and Trust on Customer Satisfaction (Case Study at Alka Kitchen Restaurant, Pasuruan City, East Java). This research uses explanatory research and a quantitative approach. Sugiyono theory, the method used to find the number of samples in this study is to use the Slovin formula and it is known that the number of samples is 109 respondents. The results of this study are that there is a simultaneous influence between Customer Relationship Management (CRM), Image and Trust on Customer Satisfaction at Alka Kitchen Restaurant, Pasuruan City, East Java, Variable Customer Relationship Management (CRM). ), has an effect on consumer satisfaction at Alka Kitchen Restaurant in Pasuruan City, East Java, variable image affects customer satisfaction at Alka Kitchen restaurant in Pasuruan city, East Java, and trust variable affects customer satisfaction at Alka Kitchen restaurant in Pasuruan city, East Java. Keywords: Customer Satisfaction, Customer Relationship Management, Image, Trust.
Pengaruh User Experience, Discount dan Kemudahan Akses terhadap Keputusan Pembelian pada Pengguna Grabfood (Studi pada Mahasiswa Manajemen UNISMA Angkatan 2018) Putri Ekawati; Nur Hidayati; Etty Saraswati
E-JRM : Elektronik Jurnal Riset Manajemen eJrm Vol. 11 No. 06 Februari 2022
Publisher : UNIVERSITAS ISLAM MALANG

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Abstract

AbstractThe purpose of this research is to describe user experience, discount, ease of access and purchasing decision and to know the influence of user experience, discount and ease of access to purchasing decision on Grabfood user. The method in this research is using quantitative method. The sample of this research is student of Faculty of Economic and Business Department of Management 2018  Islamic University of Malang by using non probability sampling that is purposive sampling, that is counted 86 respondents. Methods in using data using questionnaires. The analysis process used in this research is the multiple regression analysis. The result of this research indicate user experience, discount and ease of access has positive and significant effect to purchasing decision on Grabfood user.  Keywords : User Experience, Discount, Ease of Access, Purchasing Decision 
Pengaruh Penggunaan Aplikasi Tiktok Dan Brand Awareness Terhadap Minat Beli Produk Kecantikan Implora Di Malang Risma Khoyrunnisa; Nur Hidayati; Ita Athia
E-JRM : Elektronik Jurnal Riset Manajemen eJrm Vol. 11 No. 10 Februari 2022
Publisher : UNIVERSITAS ISLAM MALANG

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Abstract This study aims to determine the effect of the use of Tiktok Applications and Brand Awareness on Interest in Buying Implora Beauty Products in Malang. The type of research used is explanatory research with the method of distributing questionnaires. The sample in this study were 72 people and data processing using the SPSS program. This study has met the requirements of validity and reliability. Analysis of the data used in this study is the classical assumption test, multiple linear regression, hypothesis testing and analysis of the coefficient of determination. The variables used in this study are the dependent variable, buying interest, and the independent variable, namely the use of the Tiktok application and brand awareness. The results of the study concluded that the variables of the use of Tiktok Applications and Brand Awareness had a positive effect on the Buying Interest of Implora Beauty Products in Malang. Keywords: Purchase intention, Tiktok Application Usage and Brand Awareness
PARTISIPASI MASYARAKAT DALAM MEMBANGUN CIVIC VIRTUE DI DESA BALUN KECAMATAN TURI KABUPATEN LAMONGAN NUR HIDAYATI
Kajian Moral dan Kewarganegaraan Vol 5 No 01 (2017): Kajian Moral dan Kewarganegaraan
Publisher : Universitas Negeri Surabaya (Unesa)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26740/kmkn.v5n01.p%p

Abstract

Abstrak Tujuan dari penelitian ini adalah untuk mendeskripsikan tentang civic virtue yang berkembang di desa Balun dan keterlibatan masyarakat dalam pengembangan civic virtue di desa Balun kecamatan Turi kabupaten Lamongan. Teori yang digunakan dalam penelitian ini adalah teori NeoRepublikan. Metode penelitian yang digunakan adalah deskriptif kualitatif. Teknik pengumpulan data dilakukan dengan observasi, wawancara mendalam dan dokumentasi. Lokasi penelitian ini di desa Balun Kecamatan Turi Kabupaten Lamongan. Hasil dari penelitian ini menunjukkan bahwa civic virtue yang berkembang di desa Balun antara lain kepedulian terhadap masyarakat yang tinggi karena faktor kekeluargaan yang dimiliki oleh masyarakat, toleransi terhadap keberagaman sangat dijunjung tinggi, warga yang beragama minoritas memiliki hak yang sama dalam mengambil keputusan dan partisipasi politik masyarakat sangat tinggi dilihat dari tingkat kehadiran masyarakat desa Balun ketika melaksanakan pemilu. Civic virtue di desa Balun berkembang dengan baik karena keterlibatan masyarakat yang terjun langsung dalam berbagai macam kegiatan seperti kegiatan keagamaan Kata Kunci: Partisipasi Masyarakat, Komposisi Kewarganegaraan, Civic Virtue Abstract The purpose of this study is to describe about civic virtue that develops in the Balun village, Turi, Lamongan and community involvement in the development of civic virtue in the Balun village, Turi, Lamongan. The theory used in this research is NeoRepublikan. Research method used is descriptive qualitative. The data collection techniques are observation, in depth interview, and documentation. The location of this research in the Balun village, Turi, Lamongan. The results of this study indicate that the civic virtue that develops in the Balun village include people who have high care of society because of the kinship that is owned by the community, tolerance of diversity is highly valued, citizens who are minorities have equal rights in decision-making and political participation of society seen from the very high attendance levels balun village when the conduct of elections. Civic virtue in the Balun village develop properly because of the involvement of people directly involved in various activities such as religious activities. Keywords: Society Participation, Composition Citizenship, Civic Virtue
Catalysis of glycerol acetylation on solid acid catalyst: a review Nur Hidayati; Rahmah Puspita Sari; Herry Purnama
Jurnal Kimia Sains dan Aplikasi Vol 23, No 12 (2020): Volume 23 Issue 12 Year 2020
Publisher : Chemistry Department, Faculty of Sciences and Mathematics, Diponegoro University

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (4532.588 KB) | DOI: 10.14710/jksa.23.12.414-423

Abstract

Biodiesel is a substitute fuel that is environmentally friendly, biodegradable, and sustainable. The need for biodiesel continues to increase. Biodiesel is made through the process of transesterification of triglycerides and alcohol. Glycerol is a side-effect of biodiesel products with a capacity of 10% of the total weight of its production. Glycerol is the simplest glyceride compound and has several functions as a primary ingredient in chemical production. Through acetylation, glycerol is converted to a material that has a higher sale value. Both homogeneous and heterogeneous catalysts are the acetylation approach to achieve the desired product, namely acetyl glycerol esters (mono-, di- and triacetin). However, in the process, the catalyst’s type and characteristics significantly affect the yield and conversion of the product and the deactivation or reusability of the catalyst, which can inhibit the catalyst’s utilization and effectiveness; therefore, it must be studied further. Besides, the parameters that affect the reaction will also be assessed.
Pengaruh Celebrity Endorser, Harga Produk, dan Electronic Word Of Mouth Terhadap Keputusan Pembelian Pada Produk Minuman Sprite Salsabila Alfi Ayu Shahara; Nur Hidayati; Eris Dianawati
E-JRM : Elektronik Jurnal Riset Manajemen E-JRM : Elektronik Jurnal Riset Manajemen Vol. 12 No. 01
Publisher : UNIVERSITAS ISLAM MALANG

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Abstract This study aims to determine the influence of celebrity endorsers, product prices, and electronic word of mouth on purchasing decisions on sprite beverage products. The research used is a quantitative method. The population in this study were students of the Faculty of Economics and Business, Islamic University of Malang, class of 2019. Meanwhile, the sample used in this study was purposive sampling using the slovin formula, so there were 90 samples. The data used is primary data by using a questionnaire. The recording evaluation approach used is instrument test: validity and reliability test, normality test, conventional assumption test: multicollinearity test and heteroscedasticity test, multiple linear regression analysis, speculation test: simultaneous test, partial test and willingness coefficient.From the results of the research partially obtained results that celebrity endorser has no effect on purchasing decisions, product prices have no effect on purchasing decisions, and electronic word of mouth has a significant effect on purchasing decisions. While simultaneously celebrity endorser, product price, and electronic word of mouth have a significant effect on purchasing decisions. Keywords : Celebrity Endorser, Product Price, Electronic Word of Mouth, Purchase Decision
Pengaruh Modal Kerja, Volume Penjualan dan Biaya Operasional terhadap Laba Bersih pada Perusahaan Subsektor Semen yang Terdaftar di Bursa Efek Indonesia Periode 2015-2019 Nur Hidayati
Science of Management and Students Research Journal (SMS) Vol 3, No 2 (2021): Juni
Publisher : Universitas Batanghari Jambi

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (760.006 KB) | DOI: 10.33087/sms.v3i2.113

Abstract

The purpose of this research is to determine the effect of working capital, sales volume and operating expense simultaneously and partially on net profit in the cement subsector companies listed on the Indonesia Stock Exchange for the period 2015-2019. This research method is descriptive and quantitative method. This study uses secondary data. The analysis method used in this study was multiple linear regression with panel data using SPSS 22. tests conducted are normality tests, multicollinearity tests, autocorrelation tests, heteroscedasticity tests, F test hypotheses, t test hypotheses and determine what coefficients of determination (R2).In this study, based on the sampling criteria, there are 4 companies that are sampled, namely PT. Indocement Tunggal Prakasa Tbk, PT. Semen Baturaja (Persero) Tbk, PT. Semen Indonesia (Persero) Tbk and PT. Wijaya Karya Beton Tbk. In accordance with the results of the study, spss 22 results obtained multiple linear regression equations namely Y = -2,830 + 0,470 +1,079 – 0,285 + e. So based on hypothesis testing, simultaneously (test F) working capital, sales volume and operating expense significantly affect net profit because the value of Fcount is greater than Ftable (29,641 > 3,24). Partially (test t) working capital significantly affects net profit because the tcount value is greater than ttable (2,323 > 2,120), sales volume has a significant effect on net profit because the tcount value is greater than ttable (4,599 > 2,120) and operating expenses had no significant impact on net profit as the tcount value was smaller than ttable (1,376 < 2,120).  From the results of this study, it can be concluded that working capital, sales volume and operating expense simultaneously have a significant impact on net income. Partially indicates that working capital has a significant effect on net income, sales volume has a significant effect on net income and operating expense have no significant effect on net income.
Pengembangan Modul Pembelajaran tentang Perubahan Lingkungan Berbasis Konstruktivisme untuk Meningkatkan Keterampilan Berpikir Kritis dan Kreatif Nur Hidayati
Jurnal Ilmiah Citra Ilmu : Kajian Kebudayaan dan Keislaman Vol 16 No 31 (2020): Jurnal Ilmiah Citra Ilmu: Kajian Kebudayaan dan Keislaman
Publisher : Institut Islam Nahdlatul Ulama Temanggung

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Abstract

The research is aimed to produce module development regarding environment change based on constructivism to improve critical and creative thinking skills, knowing the suitability and the effectiveness of the module which developed, also an interesting module in the learning process. The research is a research and development using the development procedure of ADDIE. The analysis is done to analyze module development needs; The design is product design of modules; The development is module development that is next measured its eligibility by material and media expert. The implementation is module applications as teaching material, and evaluation is the result of the evaluation showing that module regarding environment change based on constructivism to improve critical and creative thinking skills are proper to be used. The total of the subject of the research is 25 students as a trial class and 24 students as a control class. The data analysis is qualitative descriptive and quantitative. The instrument used in the research is a questionnaire to measure module eligibility, and question in the pretest and post-test are used to gain the data of students. The result of the research indicates; (1)the module development regarding environment change based on constructivism to improve critical and creative thinking skills is needed by the teacher in the learning.(2) the module which developed is proper to be tried in the learning process. (3) The module which developed is proven effective and interesting to be used in the learning and shows the difference between the result of learning with and without module (the result of independents sample test p=0,140<0,05).
Pengaruh Prestasi Coaching, Konseling, dan Mentoring Terhadap Kinerja Guru Penggerak Angkatan II di Kabupaten Kebumen Nur Hidayati
Media Manajemen Pendidikan Vol 6 No 1 (2023): Juni 2023
Publisher : Universitas Sarjanawiyata Tamansiswa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30738/mmp.v6i1.14106

Abstract

This study aims to examine and analyze (1) the effect of coaching, counseling, and mentoring, together on teacher performance, (2) the effect of coaching on teacher performance, (3) the effect of counseling on the performance of  teacher, ( 4) the effect of mentoring on teacher performance. This type of research uses a quantitative approach method. The population of this study were Kindergarten, Primary School, Junior High School, and Senior High School teachers who took part in the 2nd batch of Teacher Mobilization Education in Kebumen Regency, totaling 147 people.     Data collection techniques using a questionnaire. Data collection techniques for major hypotheses using multiple linear regression analysis and minor hypotheses with partial correlation. The results of this study indicate that: (1) There is a positive and significant effect of coaching, counseling, and mentoring together on teacher performance, (2) There is a positive and significant influence of coaching on the performance of the teacher, (3) There is a positive and significant influence of counseling on the performance of the teacher, (4) There is a positive and significant influence of mentoring on teacher performance. Of the three independent variables that have a dominant influence on the performance of the teacher performance is coaching.  
Glycerol Acetylation: Effect of Graphene Oxide Catalyst Mass Percentage on Glycerol Conversion and Acetin Selectivity Nur Hidayati; Eggy Juan Prasetyo; Wahyu Annisa Mega Brilianti; Herry Purnama; Malik Musthofa; Anisa Ur Rahmah
CHEMICA: Jurnal Teknik Kimia Vol 10, No 2 (2023): August 2023
Publisher : Universitas Ahmad Dahlan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26555/chemica.v10i2.25909

Abstract

Glycerol, a byproduct of the transesterification reaction has a wide range of applications. Acetylation is a promising method for converting surplus glycerol into mono-, di-, and tri-acetin, which is used in the cosmetic, pharmaceutical, polymer, and fuel additive sectors. The kind of catalyst and reaction conditions influence glycerol conversion and acetylation selectivity. Acetylation of glycerol was performed in this study by reacting acetic acid and glycerol with a graphene oxide catalyst produced using the Hummers method. The amount of graphene oxide catalyst (3%, 5%, and 7%) in the reaction mixture was adjusted to see how it affected glycerol conversion and reaction product selectivity. Other variables such as the glycerol:acetic acid mole ratio of 1:9, reaction temperature of 120oC, stirring speed of 1000 rpm, and reaction time of 120 minutes were held constant. Glycerol conversion improves with increasing catalyst mass in the reaction mixture, with the highest conversion (92.1%) achieved when employing a 7% catalyst mass, with its selectivity to monoacetin, diacetin, and triacetin being 70.2%, 4.2%, and 25.6%, respectively.
Co-Authors a agus Priyono Abd. Hakam Abdul Halik Abraham Nurcahyo ABS, M Khoirul Achmad Agus Priyono Adibatul Khumaira’Mirza Lutfallah Afdalul Aulad Afi Rahmat Slamet Agam Rizkiyan Ahmad Dani Dzakiyuddin Ahmad Fajri Aleria Irma Hatneny Alisa Mutia Sara Allysa Rochmadina Tjahyaningrum Andi Normala Anik Malikah Anisa Cahyani Aprilia Anisa Dwi Wandani Anisa Ur Rahmah Anniez Rachmawati APRILIANA APRILIANA Ardani Fadilah Ahmad Argoto Mahayana Arif Agung Saputro Arini Fitria Mustapita Avisya Lailatul Fadhilah Ayu Kharisma Putri Ayu Mayshella Putri Ayu Mir’atus Sholihah Bahri, Matahari Adihapsari Saiful Basalamah, Muhammad Ridwan Bayu Antiko Bella Saputri Beny Mahyudi Saputra Buchory Ms Budi Setio Zadi Cahyani Nurlaela Chusnul Chotimah Cindra Suryaputri Anggraeni Dania Ulva Deddy Rahman Saputra Denis Apriliyanto Denny Geovandi Putra Desti Ikromah Dewi Sulistyawati Diah Ayu Dian Eka Permata Sari Dian Kresnadipayana Diana Ambarwati Didi Dwi Anggoro Dwi Indarti Putri Dwiyani Sudaryanti Dyah Putri Anggraini Eggy Juan Prasetyo Eka Farida Elfrida B. Prihandini Elisa Putri Nastiti Ella Agustin ENI SETYOWATI Enita yuliasari Eris Dianawati Esti Widya Astuti Etty Saraswati Evi Rahayu Fadli Kemal Wusurwut Fahruddin Angga Pradana Fahrurrozi Rahman Faniati Dian Bakar Faqih Adam Faradina Rochmawati Ningrum Fariska Ayu Zulfiana fauzan Fauzan Fita Rusdian Ikawati Gigih As’ary Gregorius Prima Indra Budianto Halimatus Sya’diyah Hanifah Qoriroh Syalzabilah Hardianti Hardianti Hasna Nur Isnaini Heni Anggraini Hernik Farisia Herry Purnama Hunainah Hunainah Ichwan Haryadi Ifa Kurnia Sari Ifandari Ifandari Iis Nabila Ika Erniawati Ika Rahma Maulida Imroatus Sholikah IMRO’ATUS SHOLIHAH Indra Viki Hartoko Inggit Dwi Priliya Intan Dewi Sa’adah Ismy Dahlia Safitri Isnadiah Endang Mastuti Ita Athia J.M.V. Mulyadi Jaelani Chafidz Nur Shihab Jhanua Rizal Idfiano Joni Iskandar Junaidi Junaidi Junaidi Junaidi Karina Widyaswari Iin Kusumawati Keith Scott Khalikussabir, Khalikussabir Khoirulliati K Khozinatul Abror Kiky Candrawati Krisna Tiknanda Arman Kusmiyati Kusmiyati Laela Purnamasari Laila Maulatul Haq Lathifah Lathifah Latifatul Rochmah Lilis Murtuti Liria Rhosa Effendi Luqman Buchori Lutfi Zainul Hasan M. Cholid Mawardi Magvira Nurul Khoyima Malik Musthofa Mardiyono Mardiyono Maria Fransiska Utami Bugis Mawaddah Mawaddah Moch. Lucky Fahmi Moh. Amin Mohammad Amin Mohammad Rizal Muhamad Rizal Fatoni Muhammad Abdulah Zamzamy Muhammad Mujiburahman Muhammad Mujiburohman Muhammad Mujiburohman Muhammad Syahrul Wafa Muhammad Zulfikar Mu’izzatul Maghfiroh Najmudin A. Mumtaz Narimo Narimo Naufal Rifqi Syafruddin Neny Winarti Nida Nabila Nisrina Hasna Wardani Novanda Asalia Novi Panca Wardani Nukman Nador Nur Choliqfatus Azizah Nur Eka Yanti Nur Islamiyah Nur Septa Aminudin Nurhidayah Nurhidayah Nuri Aslami Nurul Patmawati Pardiman Pardiman Pramita Cindy Imannurya Prima Octaria Pramesti Putri Ekawati Putri Rahayu Putri Yudiastantri Qisthi Hanifa Maisarah Ragas Fitria Sina Murti Rahmah Puspita Sari Rahmatdatulah Rahmatdatulah Rahmawati Rahmawati Rania Nur Rachma Ratna Furi Ratna Tri Hardaningtyas, Ratna Tri Redi Hardianto Resa Widiamawarta Restu Millaningtyas Restu Zulaekha Riska Dwi Fitriana Riska Widia Rantasari Risma Khoyrunnisa Risna Nur Anggraini Riwahtini Riwahtini Riza Adi Kurniawan Rizal David Rizca Aulyana Rohmat Rohmat Rosyid Ash Shidiq Ruqayyah Ruqayyah Salma Silvia Nazihah Salsabila Alfi Ayu Shahara Salsabila, Unik Hanifah Salsalbila Junita Sari Santi Fitri Harianti Saraswati, Ety Sargio Sargio Sarina Hi Djafar Shofyah Shofyah Siti Asiyah Siti Fatimah Siti Mabruroh Siti masruroh Soebiyanto Soebiyanto Sri Sukenti Subur Widiyanto Subyati Furi Handayani Sulton Afkhar Nawafil Sumardiyono Sumardiyono Sunardi Sunardi Sunaryo, Hadi Supriyanto Supriyanto Suwardi, Suwardi Syuria Darma Putra TB Lukmanul Hakim Tiara Niken Pramesti Tica Aditya Avita Titik Pujiati TRI WULANDARI Tsamrotul Masrifatil Abadiah Twenty Vivi Kartika Ulfa Dwi Yanti H. Abubakar Ulfa Uswatul Hasanah Ulis Sa’adah Ulmansyah Yassir Umu Azizah Venni Dwi Silfiani Vira Violita Vivi Wijaya Lestari Wahib Khoiruddin Wahyu Annisa Mega Brilianti Wahyu Devi Satna Pambudi Wahyu Prawesthi Waluyo Budi Atmoko Yasa Yasmita Yayang Giana Putri Yayuk Astuti Yayuk Mundriyastutik Yohanes Indra Riskajaya Yongki Dwi Ardiansyah Yuanita Syaiful Yulia Dwi Tirtaasari Yunita Dwi Puspita Yunita Raj Alfan Putri Zahratul Trixie Harinda Zakiah Zakiah Zulfika Nur’aini