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All Journal Warta Ardhia : Jurnal Perhubungan Udara Dinasti International Journal of Education Management and Social Science Jurnal Ilmiah Manajemen Kesatuan Jurnal Manajemen Pendidikan dan Ilmu Sosial (JMPIS) Community Empowerment Jurnal Manajemen Transportasi & Logistik (JMTRANSLOG) Jurnal ComunitA Servizio ABDI MOESTOPO: Jurnal Pengabdian pada Masyarakat Jurnal Transportasi, Logistik, dan Aviasi (JTLA) Journal of Social Research East Asian Journal of Multidisciplinary Research (EAJMR) Jurnal Manajemen Bisnis Transportasi dan Logistik MANAGER: Journal of Management and Administration Science Jurnal Siber Multi Disiplin Jurnal Pengabdian Masyarakat dan Penelitian Terapan
Sarinah Sihombing
Institut Transportasi Dan Logistik Trisakti
Agriculture, Biological Sciences & Forestry Arts Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Industrial & Manufacturing Engineering Library & Information Science Nursing Public Health Social Sciences Transportation Other

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THE INFLUENCES OF BRAND IMAGE AND BRAND AWARENESS THROUGH BRAND TRUST ON REPURCHASE BEHAVIOR IN APP-BASED TRANSPORTATION (CASE STUDY OF THE GOJEK APPLICATION) Bayu Gede Prandali; Olfebri; Sarinah Sihombing
MANAGER: Journal of Management and Administration Science Vol. 3 No. 3 (2025): MANAGER: Journal of Management and Administration Science, April 2025
Publisher : ASIAN PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58738/manager.v3i3.647

Abstract

Digital technology currently plays a significant role in daily life. Digital technology will change human attitudes towards new lifestyles which can influence consumer behavior, including the use of transportation. This makes online transportation companies in Indonesia grow rapidly. Transportation services that are different from conventional transportation mean that the rates and services received by consumers are also different. This research implemented quantitative methods. The sample used in this research was 240 GOJEK consumers and the data was processed using SMARTPLS. The SEM–PLS evaluation model is a reflective measurement that is calculated using validity and reliability, where the validity measurement has 2 criteria, including construct validity by assessing convergent validity and discriminant validity. Convergent validity is a combination of indicators that replace one latent variable. Hypothesis 6 has a significant impact and hypothesis 1 has no significant impact. This illustrates the mediating effect of brand trust in influencing the positive indirect influence of brand image on repurchase behavior.
Pelatihan Warehouse dan Distribution Manajemen bagi Karyawan PT. Jeje Transportation Bekasi Harry Purwoko; Sarinah Sihombing; Dian Artanti Arubusman; Ratna Suminar; Soma Aryaka
Jurnal Pengabdian Masyarakat dan Penelitian Terapan Vol. 4 No. 3 (2026): Jurnal Pengabdian Masyarakat dan Penelitian Terapan (Juli - September 2026)
Publisher : Greenation Publisher & Yayasan Global Resarch National

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jpmpt.v4i3.2225

Abstract

Pertumbuhan industri logistik dan e-commerce menuntut perusahaan jasa transportasi memiliki sumber daya manusia (SDM) yang kompeten, khususnya pada fungsi pergudangan dan distribusi. PT Jeje Harapan Transindo (Jeje Trans) mengalami pertumbuhan pesat yang diikuti penambahan karyawan baru dalam waktu singkat, sehingga menimbulkan tantangan dalam kompetensi operasional. Kegiatan Pengabdian kepada Masyarakat (PkM) ini bertujuan meningkatkan pengetahuan dan keterampilan karyawan melalui pelatihan Warehouse & Distribution Management. Metode yang digunakan meliputi pelatihan tatap muka, diskusi kasus, serta evaluasi pre-test dan post-test. Hasil dari pre-test dan post-test menunjukkan peningkatan nilai rata-rata peserta dari 69,5 menjadi 83,5 atau meningkat 14 poin. Temuan ini menunjukan bahwa pelatihan ini berkontribusi positif terhadap peningkatan kompetensi karyawan dan berpotensi meningkatkan kinerja operasional serta kualitas layanan perusahaan.
Analysis of Factors Influencing Work Productivity in Warehousing and Logistics Companies in Indonesia (Literature Study) Peppy Fachrial; Aswanti Setyawati; Sarinah Sihombing; Primadi Candra Susanto
Dinasti International Journal of Education Management and Social Science Vol. 7 No. 6 (2026): Dinasti International Journal of Education Management and Social Science (Augus
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijemss.v7i6.6437

Abstract

This study aims to analyze the influence of self-efficacy, competence, and discipline on employee work productivity through job satisfaction in warehousing and logistics companies in Indonesia. Job satisfaction is seen as an important factor that influences employee attitudes, motivation, and performance, especially in the warehousing and logistics industry that demands speed, accuracy, and operational efficiency. This study uses a descriptive qualitative approach with a literature review method. The data used are secondary data amounting to 30 scientific articles sourced from reputable national and international journals. The analysis was carried out by examining the relationship between job satisfaction indicators, namely satisfaction with work, work environment, and rewards, with work productivity indicators including quantity of work results, quality of work results, and work time efficiency. The results of the study indicate that: 1) Self-efficacy has a positive effect on job satisfaction; 2) Competence has a positive effect on job satisfaction; 3) Discipline has a positive effect on job satisfaction; 4) Self-efficacy has a positive effect on work productivity; 5) Competence has a positive effect on work productivity; 6) Discipline has a positive effect on work productivity; 7) Job satisfaction has a positive effect on work productivity; 8) Self-efficacy has a positive effect on work productivity through job satisfaction; 9) Competence has a positive effect on work productivity through job satisfaction; 10) Discipline has a positive effect on work productivity through job satisfaction.
Pengaruh Kompetensi, Remunerasi dan Mentoring terhadap Turnover Karyawan yang Dimediasi oleh Kepuasan Kerja pada Industri Penerbangan Esti Liana; Aang Gunawan; Sarinah Sihombing; Muhammad Iqbal Firdaus; Erni Pratiwi Perwitasari
Jurnal Manajemen Pendidikan dan Ilmu Sosial Vol. 7 No. 5 (2026): Jurnal Manajemen Pendidikan dan Ilmu Sosial (Agustus - September 2026)
Publisher : Dinasti Review

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jmpis.v7i5.9477

Abstract

Tingginya tingkat turnover karyawan pada industri penerbangan di Indonesia menjadi persoalan serius karena berdampak pada biaya rekrutmen, stabilitas operasional, dan keselamatan penerbangan, sementara faktor kompetensi, remunerasi, mentoring, dan kepuasan kerja belum banyak dikaji secara terintegrasi di sektor ini. Penelitian ini bertujuan menganalisis pengaruh kompetensi, remunerasi, dan mentoring terhadap turnover karyawan yang dimediasi oleh kepuasan kerja pada industri penerbangan di Indonesia guna menyusun hipotesis bagi penelitian selanjutnya. Penelitian menggunakan pendekatan kualitatif deskriptif dengan metode studi pustaka (literature review), memanfaatkan data sekunder dari Springer, Wiley, ProQuest, Emerald, Taylor & Francis, Sage, Sinta, Copernicus, dan Google Scholar terbitan tahun 2021-2026. Hasil penelitian menunjukkan bahwa: 1) Kompetensi berpengaruh terhadap kepuasan kerja; 2) Remunerasi berpengaruh terhadap kepuasan kerja; 3) Mentoring berpengaruh terhadap kepuasan kerja; 4) Kompetensi berpengaruh terhadap turnover karyawan; 5) Remunerasi berpengaruh terhadap turnover karyawan; 6) Mentoring berpengaruh terhadap turnover karyawan; 7) Kepuasan kerja berpengaruh terhadap turnover karyawan; 8) Kompetensi berpengaruh terhadap turnover karyawan dimediasi kepuasan kerja; 9) Remunerasi berpengaruh terhadap turnover karyawan dimediasi kepuasan kerja; 10) Mentoring berpengaruh terhadap turnover karyawan dimediasi kepuasan kerja. Kebaruan penelitian terletak pada integrasi keempat variabel tersebut dalam satu kerangka konseptual yang spesifik pada konteks industri penerbangan, yang belum banyak diuji dalam penelitian terdahulu.
Co-Authors Aang Gunawan Ajeng Oktavianah Putri Andre Yosafat Anton Hefyansyah Apriatha Nur Fadhillah Arum Anggorowati Asep Ali Thabah Asep Ali Thabah Aswanti Setyawati Aurelia Hany Thalita Banun Erlin Bayu Gede Prandali Cecep Pahrudin, Cecep Chaidir Tasran David Pandopotan Sirait Dian Artanti Arubusman Dian Furghoni Djayo Anggoro Elferida Sormin Elly Adriani Sinaga Erni Pratiwi Perwitasari Esterlinus Edwin Lermatan Esti Liana Etgar Ramadhani Pambudi Euis Saribanon, Euis Faizal Diyanto Firul Zubaid Affandi Fitrina, Rehani Gires Firera Harry Purwoko Imam Sony Indra Setiawan Indriyati Indriyati Irwan Chairuddin Irza Tanjung Jajang Supriyatna Juliater Simarmata KHAIRUNAS KHAIRUNAS Krisman Damanik L. Denny Siahaan Laura Sausan Nadirah Lut Mafrudoh Magdalena Sinaga Mariyatul Qibtiyah Masjraul Hidajat Masjraul Hidayat Meygie Dwi Chatrin Marpaung Mikhael Farreli Simarmata Muhammad Iqbal Firdaus Mustika Sari Ni Luh Wayan Rita Kurniati Ni Nyoman Sawitri Nita Rosmala Dewi Nofrisel Nofrisel Ok Yoga Syah Putra Olfebri Otto Sugiharto Prakoso Peppy Fachrial Prima Widyanto Primadi Candra Susanto Primadi Candra Susanto Raden Muhammad Eko Mulia Rezki Rafli Pratama Ratna Suminar Retno Mawarti Risyad Fahri Murfid Sekar Widyastuti Simon Gultom Sita Aniisah Sholihah Sitanggang, Rohana Siti Nurhayati Soma Aryaka Sri Handayani Subandi Sugeng Suroso Sugiyanto Sugiyanto Sumillah Irwan Suripno Suripno T. Herry Rachmatsyah Titiek Surya Ningsih Tri Mulyani Setyowati Tulus Irpan H S Ummy Hanifa Widya Eka Purnamasari Yosi Pahala Yuliantini Yuliantini