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All Journal Jurnal Pendidikan Vokasi Jurnal Penelitian dan Evaluasi Pendidikan E-Journal Home Economic and Tourism Jurnal Pendidikan Teknologi dan Kejuruan JTEV (Jurnal Teknik Elektro dan Vokasional JOIV : International Journal on Informatics Visualization Jurnal Organisasi Dan Manajemen JURNAL PENDIDIKAN TAMBUSAI International Journal of Educational Dynamics (IJEDS) Jurnal Pengabdian Kepada Masyarakat MEMBANGUN NEGERI Ensiklopedia Education Review Altasia : Jurnal Pariwisata Indonesia Jurnal Pendidikan dan Keluarga Journal of Applied Engineering and Technological Science (JAETS) Tourism: Jurnal Travel, Hospitality, Culture, Destination, and MICE Jurnal Manajemen Pelayanan Hotel Community Development Journal: Jurnal Pengabdian Masyarakat Jurnal Manajemen Perhotelan dan Pariwisata Jurnal Inovasi Penelitian Jurnal Kajian Pariwisata dan Bisnis Perhotelan Jurnal Manajemen Pendidikan dan Ilmu Sosial (JMPIS) Multidiciplinary Output Research for Actual and International Issue (Morfai Journal) Global Research on Tourism Development and Advancement (GARUDA) JELAJAH: Journal of Tourism and Hospitality Brilliant International Journal of Management and Tourism (BIJMT) Home Journal : Hospitality and Gastronomy Research Journal Jurnal Ekonomi, Manajemen Pariwisata dan Perhotelan Jurnal Pendidikan dan Perhotelan Jurnal Pariwisata Nusantara Gema Wisata Nawasena: Jurnal Ilmiah Pariwisata Journal of Business on Hospitality and Tourism Jurnal Sains Terapan Pariwisata Jurnal Manajemen Pariwisata dan Perhotelan Jurnal Transformasi Bisnis Digital JURNAL BUANA Journal of Multidimensional Management J-CEKI Jurnal Ekonomi, Manajemen Pariwisata dan Perhotelan Brilliant International Journal of Management and Tourism
Ferdian, Feri
Universitas Negeri Padang
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PENGARUH JOB INSECURITY TERHADAP TURNOVER INTENTION KARYAWAN DI GRAND BASKO HOTEL PADANG Donna Selviana; Feri Ferdian
TOURISM: Jurnal Travel, Hospitality, Culture, Destination, and MICE Vol 6 No 2 (2023): Tourism: Jurnal Travel, Hospitality, Culture, Destination, and MICE
Publisher : Jurusan Pariwisata Politeknik Negeri Kupang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32511/tourism.v6i2.1097

Abstract

Penelitian ini dilatarbelakangi dengan ditemukan permasalahan terkait turnover intention dan job insecurity yang dialami oleh karyawan dilingkungan kerja. Maka penelitian bertujuan untuk menganalisis mengenai pengaruh job insecurity terhadap turnover intention karyawan di Grand Basko Hotel Padang. Jenis dari penelitian ini yaitu kuantitatif dengan pendekatan asosiatif kausal, jenis penelitian digunakan untuk mengetahui pengaruh job insecurity terhadap turnover intention karyawan yang bekerja di Grand Basko Hotel Padang. Populasi penelitian adalah seluruh karyawan yang berkerja di Grand Basko Hotel Padang dengan total sampel 76 .Teknik yang digunakan dalam pengambilan sampel yaitu teknik sampel jenuh. Pengumpulan dapat dilakukan melalui data primer dan sekunder dengan cara penyebaran angket kepada karyawan hotel. Pengujian hipotesisdari penelitian penulis menggunakan uji regresi linear sederhana yang dikelola dengan bantuan aplikasi SPSS versi 26.00. Hasil penelitian: 1) Job Insecurity termasuk dalam kategori cukup tinggi (67.93%), 2) Turnover intention dengan kategori tinggi (66.60%). Dapat dilihat pengaruh dari variabel independenjob insecurity dengan variabel dependen turnover intention sehingga didapatkan hasil nilai R squareyaitu 0.085 sehingga dapat diterjemahkan pengaruh antara variabel independen job insecurity terhadap variabel dependenturnover intention yaitu 8,5%. Hasil yang diperoleh dari Uji hipotesis regresi linear sederhana mendapatkan nilai F hitung sebesar 6.898 dengan sign 0.010 dengan taraf signifikansi ˂ 0.05 dan didapatkan nilai t 3.311 dengan nilai signifikansi 0,000 < 0,05, dimana variabel job insecurity atau variabel X memiliki pengaruh signifikansi terhadap turnover intention sehingga penelitian ini diharapkan bisa menjadi acuan atau pedoman untuk peneliti lainnya tentang pengaruh job insecurity terhadap turnover intention di sebuah Hotel.
PENGARUH VISITOR EXPERIENCE TERHADAP MINAT BERKUNJUNG KEMBALI DENGAN KEPUASAN PENGUNJUNG SEBAGAI VARIABEL INTERVENING (STUDI KASUS PADA PENGUNJUNG MUSEUM ADITYAWARMAN PADANG) Gebi Tamara Manurung; Feri Ferdian
TOURISM: Jurnal Travel, Hospitality, Culture, Destination, and MICE Vol 6 No 2 (2023): Tourism: Jurnal Travel, Hospitality, Culture, Destination, and MICE
Publisher : Jurusan Pariwisata Politeknik Negeri Kupang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32511/tourism.v6i2.1108

Abstract

Penelitian ini bertujuan untuk menganalisis apakah visitor experience memiliki pengaruh secara signifikan, baik secara langsung maupun tidak langsung terhadap minat berkunjung kembali yang di mediasi oleh kepuasan pengunjung di Museum Adityawarman Padang. Penelitian ini merupakan penelitian kuantitatif dengan memakai pendekatan asosiatif kausal yang bersifat menanyakan ikatan antara 2 ataupun lebih variabel yang bersifat sebab akibat. Sampel dari penelitian ini merupakan 120 responden, metode pengambilan sampel yang digunakan merupakan non-probability sampling dengan metode purposive sampling. Prosedur analisis data pada penelitian ini memakai path analysis dengan bantuan aplikasi SmartPLS 4.0 guna menguji ikatan variabel mediasi dalam hipotesis. Hasil riset menunjukkan jika visitor experience mempunyai pengaruh yang disignifikan baik secara langsung serta tidak langsung terhadap minat berkunjung kembali dengan kepuasan pengunjung sebagai variabel intervening pada pengunjung di Museum Adityawarman Padang.
PENGEMBANGAN FASILITAS TOILET DAN SARANA IBADAH BERBASIS PEMBERDAYAAN MASYARAKAT DI PEMANDIAN LUBUK NAPA Hijriyantomi Suyuthie; Feri Ferdian; Nidia Wulansari
Community Development Journal : Jurnal Pengabdian Masyarakat Vol. 4 No. 5 (2023): Volume 4 Nomor 5 Tahun 2023
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/cdj.v4i5.21610

Abstract

Pemandian Lubuk Napa memiliki potensi besar untuk pengembangan, namun mengalami kendala utama berupa belum memiliki fasilitas toilet dan sarana ibadah. Hasil observasi tim pengusul dan wawancara dengan pengunjung menunjukkan adanya keluhan terkait kebutuhan akan fasilitas toilet dan kamar bilas, yang mengakibatkan sungai menjadi alternatif tempat buang air. Tantangan ini dapat menjadi hambatan serius dalam pengembangan objek wisata dan pertumbuhan ekonomi Nagari Salibutan secara menyeluruh. Untuk mengatasi permasalahan ini, dilakukan kerjasama melalui pengabdian dari Perguruan Tinggi dengan masyarakat setempat. Tujuan kegiatan pengabdian ini adalah memberdayakan masyarakat sekitar objek wisata Pemandian Lubuk Napa dengan menyediakan fasilitas toilet dan sarana ibadah, serta mengelola fasilitas tersebut secara efektif. Proses ini melibatkan kolaborasi antara perguruan tinggi dan komunitas, dimulai dengan penyediaan fasilitas toilet dan sarana ibadah melalui partisipasi aktif masyarakat. Selanjutnya, dilakukan pelatihan dan pendampingan terkait manajemen toilet dan sarana ibadah, dengan tujuan agar fasilitas yang telah disediakan dapat dijaga dengan baik dan dimanfaatkan secara optimal dalam mendukung kegiatan pariwisata di objek wisata ini. Hasil konkrit dari kegiatan ini adalah penyediaan bahan untuk sarana ibadah dan toilet, serta pembangunan yang melibatkan keterlibatan aktif masyarakat dan pokdarwis, yang bersatu dalam semangat gotong royong.
Pengaruh Public Design, Room Meeting Design Dan Ambience Condition Terhadap Guest Satisfaction Dalam Kegiatan Meeting Di Pangeran Beach Hotel Padang Febrina Vionicha Milanda; Feri Ferdian
Jurnal Ekonomi, Manajemen Pariwisata dan Perhotelan Vol 2 No 3 (2023): September : Jurnal Ekonomi, Manajemen Pariwisata Dan Perhotelan
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jempper.v2i3.2283

Abstract

This research began with the discovery of problems related to public design, meeting room design, ambience conditions and guest satisfaction. This research aims to analyze the influence of public design, room meeting design and ambience conditions on guest satisfaction in meeting activities at Pangeran Beach Hotel Padang. The population of this study was 300 respondents with a sampling technique using the purposive sampling method. The data collection technique was carried out using a questionnaire which had been tested for validity and reliability using a Likert scale. Hypothesis testing through multiple linear regression testing using SPSS version 25.00 shows that the variables X1, X2 and So hypotheses H1 to H4 are accepted. The public design variable is included in the good category using a master scale of 5 scales with an average value of 4.11. Meeting room design is included in the good category with an average value of 4.26, ambience condition is included in the good category with an average value of 4.26 and guest satisfaction is included in the very good category with an average value of 4.40. The R Square value obtained was 0.73, meaning that the influence of variables X1, X2 and X3 on Y was 73%, while 27% was influenced by other factors.
Implications of English Communication Anxiety on Hospitality Management Students' Work Attitudes in the Hospitality Industry During Internship Programs Raysa Apriana Firdaus; Nabila Ufaira; Noliana Oktavia; Feri Ferdian
Brilliant International Journal Of Management And Tourism Vol 3 No 2 (2023): June: Brilliant International Journal Of Management And Tourism
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/bijmt.v3i2.1556

Abstract

Objectives - This study aims to analyze the effect of anxiety communicating in English on the work attitude of hospitality management students in the hospitality industry during the internship program. Methodology - A quantitative approach was used on 539 hotel management students who had carried out internships in the hotel industry based on a stratified random sampling technique. The sample size researchers took and managed to collect 76 respondents from hotel management students who had carried out internships in the hotel industry. Then the data were analyzed using Partial Least Square Structural Equation Modeling (PLS-SEM). Findings - The results of the study show that the influence of anxiety affects the work attitude of hospitality students while doing internships. Originality – The effect of anxiety in communicating using English makes findings to get various kinds of anxiety faced so that it becomes better learning when communication in English and reduces anxiety. The novelty in this study found that many students still had anxiety in communicating using English during their internships.
The Influence Of Syariah Compliance And Customer’s Satisfaction Towards Muslim Purchase Behaviour Hotel Syariah in West Sumatera Febrian Ananda; Efrida Yanti; Febrian Rafqi; Feri Ferdian
Jurnal Manajemen Pariwisata dan Perhotelan Vol. 1 No. 2 (2023): Mei : Jurnal Manajemen Pariwisata dan Perhotelan
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59581/jmpp-widyakarya.v1i2.471

Abstract

This study aimed to analyze the influence of sharia compliance and customer satisfaction towards Muslim purchase behavior in sharia hotels in West Sumatra. This research uses a quantitative methodology with a causal associative approach. Muslim guests who have stayed at sharia hotels constitute the population, and a purposive sampling technique is used to determine the number of research samples. The sample size for this study was 99 Muslim guests who had stayed at a sharia hotel in West Sumatra. Partial Least Square Structural Equation Modeling (PLS-SEM) is the analytical method used. From the results of research that has been carried out, the variables of sharia compliance and customers satisfaction have a positive and significant effect on the purchase behavior of sharia hotels in West Sumatra. It can be said that based on this research, purchase behavior occurs if the hotel is compliant and guests feel satisfied during their stay, then guests will consider purchase behavior.
THE INFLUENCE OF HOTEL IMAGE AND TRUST ON GUEST LOYALTY AT GRAND BASKO HOTEL PADANG Rian Mulawarman; Stephanie Vivian Yuricha; Roni Hermanto; Feri Ferdian
Jurnal Manajemen Pariwisata dan Perhotelan Vol. 1 No. 2 (2023): Mei : Jurnal Manajemen Pariwisata dan Perhotelan
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59581/jmpp-widyakarya.v1i2.473

Abstract

This study aims to determine the effect of hotel image and trust on guest loyalty at Grand Basko Hotel Padang. This research method uses quantitative descriptive research with a causal associative approach, data collected through surveys of guests who have stayed at Grand Basko Hotel Padang using 98 respondents from a population of 7,560 guests staying at Grand Basko Hotel Padang because the sample determination based on the type of non-probability sampling used is purposive sampling technique. Based on the results of data analysis using Smart PLS with the results of Cronbach's each variable 4.245, 9.506 and 4.446 shows that hotel image has a positive and significant effect on guest loyalty, as well as hotel image has a positive and significant effect on trust and trust also has a positive and significant effect on guest loyalty, on the mediating variable hotel image has a direct effect on customer loyalty and indirectly affects customer loyalty through trust as the mediating variable.
Pengaruh Citra Destinasi Dan Kepuasan Wisatawan Terhadap Revisit Intention Di Kota Padang: (Studi Kasus Daya Tarik Wisata Pantai Padang) Meshy Mulyani; Feri Ferdian
Jurnal Manajemen Pariwisata dan Perhotelan Vol. 1 No. 3 (2023): Agustus : Jurnal Manajemen Pariwisata dan Perhotelan
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59581/jmpp-widyakarya.v1i3.1124

Abstract

This research is based on phenomena related to destination image, tourist satisfaction, and revisit intention at Padang Beach Tourism Attraction. This research applies a quantitative approach with a causal-associative method. The sample consisted of 100 tourists selected through purposive sampling. Data were collected through the use of questionnaires that have been validated and tested for reliability. The data were processed through multiple linear regression analysis using SPSS version 26.00. The results showed that destination image and tourist satisfaction play a positive and significant role in the intention to return to visit Padang Beach Tourism Attraction. The results state that destination image and tourist satisfaction together contribute significantly (around 20%) to the intention to return to visit Padang Beach.
Pengaruh Brand Trust Terhadap Keputusan Menginap Di The Axana Hotel Padang Dedek Kurniawan; Feri Ferdian
Jurnal Manajemen Pariwisata dan Perhotelan Vol. 1 No. 4 (2023): November : Jurnal Manajemen Pariwisata dan Perhotelan
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59581/jmpp-widyakarya.v1i4.1649

Abstract

The general purpose of this study is to analyze the influence of Brand Trust on the decision to stay at The Axana Hotel Padang. The type of research used in this study is a quantitative approach and causal associations. Guests who have stayed at Axana Hotel Padang participated in the study. The sample consisted of 204 guests who followed a nonvoluntary review strategy. The data collection strategy uses Likert scale surveys that attempt to explore speculation. Data for this study were processed using SPSS 26.00. The results of this study prove that Brand Trust is in the appropriate category (80%). In addition, the decision to stay on the category is enough ie. (75%). Brand Trust had a significant effect on overnight decisions with an R-squared value of 0.397 and a significance of 0.000 < 0.05. This means that there are 0.603 that are influenced by other factors.
Pengaruh Daya Tarik Wisata Terhadap Minat Berkunjung Kembali Ke Wisata Sajuta Janjang Kabupaten Agam Firda Aulia Rahmi; Feri Ferdian
Jurnal Manajemen Pariwisata dan Perhotelan Vol. 1 No. 4 (2023): November : Jurnal Manajemen Pariwisata dan Perhotelan
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59581/jmpp-widyakarya.v1i4.1653

Abstract

This research discusses the impact of tourist attractions on interest in returning to the Sajuta Janjang in Agam Regency, which is motivated by a significant decrease in the visits every year number, pre-research which states that as many as 72% of visitors are not interested in visiting again and there are still negative comments on Google review about Sajuta Janjang. The method for research used is a technique of quantitative method with a approach in causal associative and the technique for sampling uses a purposive sampling which is determined at 220 samples. The technique for data collection uses a questionnaire prepared on a Likert scale which has been tested for validity and reliability. The technique for data analysis uses PLS-SEM software. The R square results show that tourist attraction has a big influence on interest in returning to visit with a percentage value of 70.5% while the remaining percentage of 29.5% is influenced by other factors. The test of hypothesis results obtained a t-statistic of 48.1 > 1.96 and a p value of 0.00 < 0.05, so the research results indicate that the tourist attraction variable has a significant effect on interest in returning to visit. In this research, the conclusion that Ha was accepted and Ho was rejected.
Co-Authors Aditya Warman Adzandri, Faraz Afriana, Fitri Agusti Efi Amarta, Cut Niken Amel, Jullei Amira, Rafika Ananda, Elviona Rizky Andrika Aldi Angel Vita Triana Angraini, Ezi Anisa Febriani Putri Aprianti, Viki Arif Adrian Arif Syafri Weldy Arifandi Ilham Asmar Yulastri Asri, Rahma Risa Ayu, Tasya Lindia Putri Azizah Azwar, Hendri Dedek Kurniawan Dedek Kurniawan Dewi, Muharika Donna Selviana Dortina Hutabarat, Ruth Sama Edo Ronaldo Efrida Yanti Efrida Yanti Elfizon Elfizon Elfizon Elfizon elida elida Ernawati Ernawati Fadillah, Ilham Putra fadly fadly Fajar Sidik Fauzan Ihza Fauzi Alfiandri Febbi Ari Istiqomah Febrian Ananda Febrian Ananda Febrian Rafqi Febrian Rafqi Febrianti, Riri Febrina Vionicha Milanda Febrina Vionicha Milanda Fiandra, Yudha Firda Aulia Rahmi Firda Aulia Rahmi Firza Tullah Aufa Fitri Afriana Fran Serano Andres Ganefri . Gebi Tamara Manurung Geovanne Farell Haris Ramadhan Haris Ramadhan Helma Pionistika Hijriyantomi Suyuthie Indriani Putri Salzabilla Ira Meirina Ira Meirina Ira Meirina Chair Islami, Genzia Aurela Joya Ivan Kolivanof Jennyfer Jennyfer Jihan Aulia Fatin Kasmita Kasmita Kasmita Kasmita Luthfi Marsa Salsabil M Ikhwanul Fajri Markis, Nova Kurnia Julisri Meirina, Ira Mendrofa, Agung Braja Meshy Mulyani Meshy Mulyani Muhammad Alfarisyi Muhammad Ariq Alfarroz Muhammad Daffa Valian Albar Muhammad Fadlan Fahrezi Mutiara Fitri Nabila Ufaira Nabilla Almira Lamis Nanda Wulandari Nidia Wulansari Nindy Eka Putri Noliana Oktavia Nur Fadillah Nur Hilal Nurizki, M. Ihsan pasaribu pasaribu pasaribu, pasaribu Putri Astri Rangkuti Rafika Amira Rahmi Fadilah Ravelby, Thesa Alif Raysa Apriana Firdaus Restianti, Risa Reza Amelia Rian Mulawarman Rian Mulawarman Riyan Hidayatullah, Riyan Rizki Amelia Sinensis Rizqi, Afdhal Roni Hermanto Roni Hermanto Rosalina, Linda Saharani Yarietsa Sahvira, Apries Marta Saladin, Khairani Saputra, Andri Satrio Saputra, Niko Saputra, Panji Serly, Vanica Seruni Dinitri Shadiqatil Aqwal Silfeni Silfeni Sirait, Meyling Stefani Stephanie Vivian Yuricha Stephanie Vivian Yuricha Suci Wulandari Surenda, Rian Suyuthie, Hijriyantomi Syatila Hilya Tasmara, Dinda Alysa Tigor Halomoan Tambunan Tito Setya Sugiarto Tusadiah, Halimah Vischa Mansyera Pratama Wanda Melisa Nurlita Warman, Yudi Waryono . Weldy, Arif Syafri Wira Tri Annisa Wirdawati, Ayu Wulandari, Citra Putri Wulandari, Nidia Wulansari, Nidia Yetti, Silvia Yorike Dwi Putri yosanti, febrisa Youmil Abrian Yudha Aditya Fiandra Yudha Fatmiruftian Syahril Yulfa, Arie Yuliana Yuliana Yuliana Yuliana Yunisha Eureka Yuspita Mardiana Yuzra, Sabrina Salsabila Zahari, Mohd Salehuddin Mohd Zikri, Muhammad Afdhal Zulmi, Mila Zur, Rohana