Articles
Pengaruh Kualitas Pelayanan Pemandu Wisata Terhadap Keinginan Berkunjung Kembali Wisatawan Di Daya Tarik Air Terjun Nyarai Lubuk Alung
Shadiqatil Aqwal;
Feri Ferdian
Jurnal Manajemen Pariwisata dan Perhotelan Vol. 2 No. 1 (2024): Februari : Jurnal Manajemen Pariwisata dan Perhotelan
Publisher : Lembaga Pengembangan Kinerja Dosen
Show Abstract
|
Download Original
|
Original Source
|
Check in Google Scholar
|
DOI: 10.59581/jmpp-widyakarya.v2i1.2755
This research start with the service quality problem regarding those who wish to visit again. This research employed a descriptive research design using quantitative data. This research used both primary and secondary data sources. Tourists at the Nyarai Lubuk Alung Waterfall tourist attraction make up the research population. Using non-probability sampling techniques, the research sample consisted of 276 consumers. Purposive sampling research is the type that is carried out. A Likert scale questionnaire that has gone through validity and reliability testing is used as a collection for data tool and then processed with SPSS 25.00. The results of this research shown that service quality is in the quite agree category, namely 51.81%. Furthermore, the variable desire to visit again is in the agreed category, namely 35.51%. The impact of service quality (X) influences the desire to visit again (Y), with a score of 11.1% and 88.9% influenced by other factors. Additionally, the results of the multiple linear regression analysis yielded a t value of 0.450 with sig. 0.000 < 0.05 and a calculated F value of 1.203 with sig. 0.000 < 0.05, indicating a significant effect of the service quality variable on the desire to return.
Pengaruh Harga Kamar Dan Fasilitas Kamar Terhadap Kepuasan Tamu Di Rocky Plaza Hotel Padang
Ivan Kolivanof;
Feri Ferdian
Jurnal Manajemen Pariwisata dan Perhotelan Vol. 2 No. 1 (2024): Februari : Jurnal Manajemen Pariwisata dan Perhotelan
Publisher : Lembaga Pengembangan Kinerja Dosen
Show Abstract
|
Download Original
|
Original Source
|
Check in Google Scholar
|
DOI: 10.59581/jmpp-widyakarya.v2i1.2764
This study aims to determine the effect of room rates and room facilities on guest satisfaction at Rocky Plaza Hotel Padang. This type of research is quantitative descriptive research with causal associative methods. The population in this study is consumers who have visited Rocky Plaza Hotel Padang with a sample of 354 respondents. The data in this study used primary data and secondary data. The research instrument uses questionnaires arranged according to the Likert scale.instrument trials use validity tests and reliability tests. Data were analyzed using data metabulation and descriptive data. The results of this study are that room prices at Rocky Hotel Padang show a good category with 67.57%, the level of achievement of respondents in the room price variable is at 67.57% which is categorized as good, which is in accordance with the level of respondents' achievements which are at 66% - 85% is declared a good category. Room facilities at Rocky Hotel Padang show a good category with 66.28%, the level of achievement of respondents in the variable room price is at 66.28% which is categorized as good, which is in accordance with the level of respondents' capian which is at 66% - 85% is declared a good category. The decision to stay at Rocky Hotel Padang shows a sufficient category with 60.93%, the level of achievement of respondents in the variable decision to stay is at 60.93% which is categorized as good, which is in accordance with the level of respondents' achievements which are at 66% - 85% is declared good. Room rates have a positive and significant effect on the decision to stay at Rocky Hotel Padang. Room facilities have a positive and significant effect on the decision to stay at Pangeran City Hotel Padang.
Pengaruh Pelatihan Terhadap Employee Engagement Di The ZHM Premiere Hotel Padang
Nur Hilal;
Feri Ferdian
Jurnal Manajemen Pariwisata dan Perhotelan Vol. 2 No. 1 (2024): Februari : Jurnal Manajemen Pariwisata dan Perhotelan
Publisher : Lembaga Pengembangan Kinerja Dosen
Show Abstract
|
Download Original
|
Original Source
|
Check in Google Scholar
|
DOI: 10.59581/jmpp-widyakarya.v2i1.2779
The motivation of this study is to find problems related to training and employee management. The research used is quantitative. The research data used primary and secondary data. The population of this study consisted of employees of ZHM Premier Padang. The research sample was 90 consumers with non-probability sampling techniques. Data was collected through likert scale questionnaires that were tested for validity and reliability. Data processed with SPSS 25.00. Training is in the category of quite agreeable at 53.33% and the Employee Engagement variable shows the agree category with a percentage of 52.22%. The training value (X) has a Beta or Standardized Coefficient of 0.507 with a calculated T (6.456) with a significance of 0.000 <0.05 with a positive and significant effect on purchasing decisions (Y). An R Square value of 0.321 was obtained, meaning that the influence of the training variable (X) had an effect on employee engagement (Y) with a positive value of 32.1% and 67.9% was influenced by other factors. So it can be concluded that there is a significant influence between the training variable (X) and employee engagement (Y).
Pengaruh Destination Image Terhadap Minat Merekomendasikan Daya Tarik Wisata Pantai Sasak Dengan Destination Personality Sebagai Variabel Moderasi
Suci Wulandari;
Feri Ferdian
Jurnal Manajemen Pariwisata dan Perhotelan Vol. 2 No. 1 (2024): Februari : Jurnal Manajemen Pariwisata dan Perhotelan
Publisher : Lembaga Pengembangan Kinerja Dosen
Show Abstract
|
Download Original
|
Original Source
|
Check in Google Scholar
|
DOI: 10.59581/jmpp-widyakarya.v2i1.2804
This research aims to analyze the influence of Destination Image on Interest in Recommending Sasak Beach Tourist Attractions with Destination Personality as a Moderating Variable. This type of research is quantitative descriptive with a sampling technique using purposive sampling and a sample size of 170 respondents based on the hair formula. The instrument in this study used a questionnaire arranged according to a Likert scale and data was collected by distributing the questionnaire that had been prepared and then given to respondents whose validity and reliability had first been tested. Based on the research that has been carried out, the following results were obtained: Destination Image (X) is in the sufficient category with a percentage of (3.33%). Interest in Recommending (Y) is in the sufficient category with a percentage of (3.32%). Destination Personality (Z) is in the sufficient category with a percentage of (3.34%). There is a positive and significant influence between the Destination image (X) variable on the Interest in Recommendation (Y) variable with a t-statistic value of 6.378 which is greater than the t-table value of 1.96 and a p-value of 0.00 which is smaller than 0.05. There is no positive and significant influence between the Destination Personality (Z) variable which moderates the relationship between Destination Image (X) and Interest in Recommending (Y) with a t-statistics value of 0.885 which is smaller than 1.96 with a p value of 0.885. 0.377 is greater than 0.05, and the original ample value is 0.037.
Pengaruh Fasilitas Dan Harga Terhadap Kepuasan Pengunjung Di Daya Tarik Wisata Dempo Anai Land
Fauzi Alfiandri;
Feri Ferdian
Jurnal Manajemen Pariwisata dan Perhotelan Vol. 2 No. 2 (2024): Mei : Jurnal Manajemen Pariwisata dan Perhotelan
Publisher : Lembaga Pengembangan Kinerja Dosen
Show Abstract
|
Download Original
|
Original Source
|
Check in Google Scholar
|
DOI: 10.59581/jmpp-widyakarya.v2i2.2813
The issue discovery pertaining to amenities, costs, and visitor happiness is the driving force behind this. Quantitative research is one of the research types used. In this study, two different data kinds were used: primary and secondary. The study's participants were tourists who had visited Dempo Anai Land. One hundred customers were selected as the research sample using a non-probability selection technique. A Likert scale questionnaire that has undergone validity and reliability testing was used as the data gathering method. Data from the study were handled using SPSS 25.00. The research results shown that the facilities category in quite agree, namely 3.32, the price variable category in quite agree with 3.40 and the visitor satisfaction variable shows the quite agree category with a percentage of 3.36. As a result, the facility value (X1) has a significant and positive impact on visitor satisfaction (Y) with a beta or standardized coefficient of 0.501 with T count (6.468) and a significance of 0.000 <0.05. Similarly, the price research hypothesis (X2) has a significant and positive impact on visitor satisfaction (Y) with a beta or standardized coefficient of 0.352 with T count (2.026) and a significance of 0.000 <0.05. Furthermore, an Adjusted R Square value of 0.102 was obtained, showing that the impact of the facility variables (X1) and price (X2) on the visitor satisfaction variable (Y) was 10.2%, while 89.8% was influenced by other factors.
The Influence of Experiential Quality on Revisit Intention at Goa Batu Kapal Tourist Attraction South Solok District
Arif Syafri Weldy;
Feri Ferdian
Jurnal Manajemen Pariwisata dan Perhotelan Vol. 2 No. 2 (2024): Mei : Jurnal Manajemen Pariwisata dan Perhotelan
Publisher : Lembaga Pengembangan Kinerja Dosen
Show Abstract
|
Download Original
|
Original Source
|
Check in Google Scholar
|
DOI: 10.59581/jmpp-widyakarya.v2i2.3218
This study discusses how experiential quality affects revisit intention at the Goa Batu Kapal tourist attraction in South Solok Regency, which is motivated by the number of visits that have experienced instability and decline in the last 6 months, In pre-research, we found that 70% of people who visited us may not want to revisit again. Some people also left negative comments on google reviews. about the Goa Batu Kapal tourist attraction in South Solok Regency. This study employed a purposive sampling technique, which yielded 199 samples, along with a quantitative method using a causal associative approach as the research methodology. A questionnaire with a Likert scale arrangement that has undergone validity and reliability testing is used in the data gathering method. The R-squared results indicate that, with a percentage value of 69.3%, experiencing quality has a significant impact on revisit intention, with other factors accounting for the remaining 30.7%. The results of this study show that the experiencing quality variable has a significant impact on revisit intention, with the hypothesis testing yielding a t-statistic 16.6> 1.96 and a p value 0.00 <0.05. The study concludes that whereas Ho is rejected, Ha is accepted.
Assessing The Influence of Instagram Influencer Marketing on Follower Buying Intentions
Adzandri, Faraz;
Ferdian, Feri
Jurnal Manajemen Pariwisata dan Perhotelan Vol. 2 No. 3 (2024): Agustus : Jurnal Manajemen Pariwisata dan Perhotelan
Publisher : Lembaga Pengembangan Kinerja Dosen
Show Abstract
|
Download Original
|
Original Source
|
Check in Google Scholar
|
DOI: 10.59581/jmpp-widyakarya.v2i3.3320
This study explores the relationship between influencer marketing and the buying intention among @tinandbel followers. This study was motivated by the Incompatibilities between the content published about @tinandbel's dining experience at the restaurant and the observed lack of a significant increase in customer numbers. This study's research methodology included quantitative techniques with a causal associative approach in addition to purposive sampling, which produced 120 samples. The data gathering approach uses a questionnaire with a Likert scale structure that has undergone validity and reliability assessments. With a percentage value of 65%, the R-squared results demonstrate that influencer marketing significantly affects purchase intention; the remaining 35% is accounted for by other factors. The hypothesis test results revealed a t-statistic of 12.13 > 1.96 and a p-value of 0.00 < 0.05, indicating that influencer marketing characteristics had a substantial impact on buying intention. These findings support the study's findings. According to the study's findings, Ha is accepted whereas H0 is denied.
Pengaruh Employee Resilience Terhadap Organizational Citizenship Behavior yang di Mediasi Oleh Organizational Commitment di Pangeran Beach Hotel Padang
Mutiara Fitri;
Feri Ferdian
Jurnal Manajemen Pariwisata dan Perhotelan Vol. 2 No. 3 (2024): Agustus : Jurnal Manajemen Pariwisata dan Perhotelan
Publisher : Lembaga Pengembangan Kinerja Dosen
Show Abstract
|
Download Original
|
Original Source
|
Check in Google Scholar
|
DOI: 10.59581/jmpp-widyakarya.v2i3.3885
This research begins with the discovery of problems related to the low resilience of employees in dealing with work pressure in the Pangeran Beach Hotel Padang environment. This study aims to analyze the effect of employee resilience on organizational citizenship behavior mediated by organizational commitment at Pangeran Beach Hotel Padang. The research population was 110 employees of Pangeran Beach Hotel Padang with purposive sampling method obtained a sample of 86 respondents. The data analysis method uses descriptive statistical tests and SmartPLS 3.0. The results of the research seen from direct hypothesis testing employee resilience has a positive and significant effect on OCB with a statistical t value of 3.947, employee resilience has a positive and significant effect on organizational commitment with a statistical t value of 3.938, organizational commitment has a positive and significant effect on OCB with a statistical t value of 2.751, and indirect results employee resilience has no significant effect on OCB through organizational commitment with a statistical t value of 1.700 which is smaller than 1.96.
Penerapan Standarisasi Homestay di Kawasan Wisata Lembah Harau
Amarta, Cut Niken;
Ferdian, Feri
Stupa Vol 6 No 1 (2024): Global Research on Tourism Development and Advancement (GARUDA)
Publisher : Prasetiya Mulya Publishing
Show Abstract
|
Download Original
|
Original Source
|
Check in Google Scholar
|
DOI: 10.21632/garuda.6.1.41-56
This research was motivated by the fact that some guests thought they did not meet the criteria when staying at homestays in the Harau Valley tourist attraction area. This study aims to determine how the application of homestay standardization based on ASEAN homestay standards in the Harau Valley tourist attraction area. This type of research is descriptive research with quantitative approach methods. The population in this study was homestay owners totaling 112 homestays. This study used a non-probability sampling technique. The data collection technique is a questionnaire or questionnaire arranged with the guttman scale method. Furthermore, data analysis was carried out with the help of SPSS. Based on the results of the study that the application of homestay standardization in the Harau Valley tourist attraction area obtained through observation, an average score of yes was 89.15% and not 10.85% with the category interpreted almost entirely.
PENGARUH TECHNOLOGY ACCEPTANCE MODEL TERHADAP KEPUTUSAN PEMBELIAN JASA KAMAR PADA PLATFORM E-COMMERCE DI GRAND BASKO HOTEL PADANG
Sahvira, Apries Marta;
Ferdian, Feri
Jurnal Manajemen Perhotelan dan Pariwisata Vol. 6 No. 2 (2023)
Publisher : Universitas Pendidikan Ganesha
Show Abstract
|
Download Original
|
Original Source
|
Check in Google Scholar
|
DOI: 10.23887/jmpp.v6i2.66284
Penelitian ini bertujuan untuk mengetahui persepsi kegunaan dan kemudahan pemakaian teknologi e-commerce terhadap keputusan pembelian jasa kamar. Penelitian ini didasarkan pada teori TAM karena teori ini adalah salah satu model yang paling berhasil dalam menguji penerimaan teknologi dan perilaku pelanggan terkait teknologi. Sampel dalam penelitian ini berjumlah sebanyak 217 responden. Metode pengambilan sampel adalah teknik non probability sampling. Berdasarkan hasil penelitian mengenai Technology Acceptance Model dan Keputusan Pembelian Jasa Kamar di Grand Basko Hotel Padang serta pengaruh antara kedua variabel tersebut dapat dipaparkan pembahasannya. Variabel indenpenden (Technology Acceptance Model) berpengaruh signifikan terhadap variabel dependen (Keputusan Pembelian Jasa Kamar).