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All Journal Telematika : Jurnal Informatika dan Teknologi Informasi Window of Health : Jurnal Kesehatan Jurnal Basicedu Edumaspul: Jurnal Pendidikan Jurnal Ilmiah Mandala Education (JIME) JUPE : Jurnal Pendidikan Mandala Indonesian TESOL Journal Community Development Journal: Jurnal Pengabdian Masyarakat JPIn : Jurnal Pendidik Indonesia IQ (Ilmu Al-qur'an): Jurnal Pendidikan Islam Alauddin Law Development Journal (ALDEV) Bioscientist : Jurnal Ilmiah Biologi Lumbung Inovasi: Jurnal Pengabdian Kepada Masyarakat Statement : Jurnal Media Informasi Sosial dan Pendidikan Jurnal Derma Pengabdian Dosen Perguruan Tinggi (Jurnal DEPUTI) Jurnal Al-Qayyimah Jurnal Energi Elektrik Jurnal Teknik Mesin Sinergi Jurnal Basicedu El-Athfal: Jurnal Kajian Ilmu Pendidikan Anak International Journal of Economics (IJEC) Journal of Geology and Exploration Biocaster : Jurnal Kajian Biologi Nuras : Jurnal Pengabdian Kepada Masyarakat Panthera : Jurnal Ilmiah Pendidikan Sains dan Terapan Sahabat Sosial: Jurnal Pengabdian Masyarakat TOFEDU: The Future of Education Journal Mining Science and Technology Journal International Journal of Health Sciences IRA Jurnal Pengabdian Kepada Masyarakat Gravity Journal Cendikia Pendidikan Causa: Jurnal Hukum dan Kewarganegaraan Media Kesehatan Politeknik Kesehatan Makassar Benih : Journal of Midwifery INTAN CENDEKIA: JURNAL PENGABDIAN MASYARAKAT Celebes Journal of Community Services Journal of Public Health Science (JoPHS) Multidisciplinary Indonesian Center Journal Circular : Jurnal Pendidikan Sosial Dan Ekonomi Media Implementasi Riset Kesehatan Signal and Image Processing Letters
Ali Imran
Balai Pengkajian Teknologi Pertanian Sulawesi Selatan
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Journal : Media Kesehatan Politeknik Kesehatan Makassar

 1 
Kualitas Pelayanan Petugas Rumah Sakit Terhadap Kepuasan Pasien Rawat Inap Di UPT. RSKD. Dadi Kota Makassar Imran, Ali; Nursinah, Nursinah; B, Muslimin; Yuniarsih, Sri
Media Kesehatan Politeknik Kesehatan Makassar Vol 19 No 2 (2024): Media Kesehatan
Publisher : Direktorat Politeknik Kesehatan Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32382/medkes.v19i2.1067

Abstract

Patient satisfaction is considered fulfilled if the services provided are in accordance with their expectations. On the other hand, if the hospital provides services that do not meet the patient's expectations, then the patient will definitely feel dissatisfied. The aim of this research is to determine the quality of hospital staff service on the satisfaction of inpatients at UPT. RSKD. Dadi Makassar City. This research uses a type of quantitative research that uses a cross-sectional study design approach. This cross sectional study design is to see the relationship between the independent variable and the dependent variable. By using the chi-square statistical test, the level of significance (ɑ) = 0.05.  The total population of inpatients was 470 people, and samples were taken of 82 patients at UPT. RSKD. Dadi Makassar City. The results of the research show that there is a relationship between reliability, assurance, tangible, empathy, responsiveness, responsiveness to the quality of service of hospital staff on the satisfaction of inpatients at UPT. RSKD. Dadi Makassar City, with a more significant guarantee variable with a p-value of 0.00. The research conclusion is that the quality of service at UPT. RSKD. Dadi Makassar City is proven to provide services to patients quickly and responsively, so that patients are satisfied with the services provided.  Keywords: satisfaction, service quality, inpatients.
Karakteristik Siswi Dengan Kejadian Anemia Pada Remaja Putri di Kota Makassar Ruqaiyah, Ruqaiyah; Harun, Ayatullah; Amir, Fatmawati; Imran, Ali
Media Kesehatan Politeknik Kesehatan Makassar Vol 20 No 1 (2025): Media Kesehatan
Publisher : Direktorat Politeknik Kesehatan Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32382/medkes.v20i1.1519

Abstract

Anemia is a global health issue that is commonly found among adolescent girls, especially in developing countries. Anemia occurs when hemoglobin levels in the blood are below normal, thereby disrupting oxygen transport to all body tissues. Makassar, as a large city with diverse socioeconomic backgrounds, still faces the problem of anemia among female students that has not been optimally addressed. Based on several local surveys, it was found that adolescents from lower-middle socioeconomic backgrounds and those with low nutritional knowledge tend to have a higher risk of developing anemia. This study aims to identify the characteristics of female students that contribute to the incidence of anemia among adolescent girls in Makassar City. The research method used is an analytical study with a cross-sectional approach conducted on 60 female students in Makassar City using simple random sampling in March 2023. The variables studied included father's education, mother's education, parental income, nutritional knowledge, and hemoglobin levels. Data were collected through questionnaires and hemoglobin measurements, and the data were analyzed using the chi-square test. The results of the study showed that there was no significant relationship between father's and mother's education, family income, and nutritional knowledge with the incidence of anemia among female students. The conclusion of this study emphasizes the need to strengthen behavior-based nutritional interventions and practical nutrition literacy, not just educational and informative ones. Although education and nutrition knowledge are important, the findings indicate that knowledge alone is insufficient to prevent anemia if not followed by proper dietary practices. Keywords: anemia, hemoglobin, characteristics, female students
Hubungan Marketing Mix Dengan Loyalitas Pasien Rawat Jalan di Rumah Sakit Tk II 14.05.01 Pelamonia Makassar Imran, Ali; Hastuti, Hastuti; Rusnita, Rusnita; Windarti, Sriyani; Pratiwi, Reski Dewi; B, Muslimin; Tondok, Theresa
Media Kesehatan Politeknik Kesehatan Makassar Vol 20 No 1 (2025): Media Kesehatan
Publisher : Direktorat Politeknik Kesehatan Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32382/medkes.v20i1.1521

Abstract

The marketing mix is a key strength of hospitals, closely linked to patient behavior in utilizing services. Product mismatch with patient perceptions is a common problem in the marketing mix. Patients sometimes do not know the cost, which can be burdensome for them. Promotion does not reach the right target segment. Place refers to the location, where there are often long queues at the outpatient clinic. People rely on specific individuals or doctors for care. Process involves inefficient service delivery workflows, and physical facilities are insufficient and not fully optimized. Similarly, in Pelamonia Hospital, the marketing mix is now structured as the 10P or mega marketing mix. This theory by Dr. Samsi Jacobalis led to the decision to expand the marketing mix from 4P to 10P, which includes People, Public, Power, Pressure, and Performance. The objective of this study is to determine the relationship between the marketing mix and patient loyalty at Pelamonia Hospital TK II 14.05.01 in Makassar. The research was conducted quantitatively using a cross-sectional approach. The population consisted of 8,134 patients, with 269 samples. The sampling method used was purposive sampling. The study was conducted in April 2025 and analyzed using univariate and bivariate analysis. The results and conclusions indicate a significant relationship between the product dimension (p=0.0027), promotion (p=0.002), physical evidence (p=0.027), process (p=0.000), performance (p=0.007), public relations (p=0.026), and power (p=0.000) with patient loyalty at the outpatient department of TK II 14.05.01 Pelamonia Hospital in Makassar. There is no relationship between the dimensions of price (p=0.180), place (p=0.664), and people (p=0.713) and the loyalty of outpatients at Pelamonia Makassar General Hospital TK II 14.05.01. It is recommended that the hospital maximize its marketing mix activities to provide good service to patients and make them feel comfortable in receiving services and examinations at the hospital. Keywords: Loyalty, Marketing mix, Hospital, Outpatient
Kepuasan Kerja Pegawai Di Puskesmas Bontomarannu Gowa Imran, Ali; Oruh, Shermina; S, Muslimin; Rusnita, Rusnita; Adam, Adriyani
Media Kesehatan Politeknik Kesehatan Makassar Vol 19 No 1 (2024): Media Kesehatan
Publisher : Direktorat Politeknik Kesehatan Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32382/medkes.v19i1.657

Abstract

In order to improve the level of public health. There are many things that need to be considered, one of which is considered to have a quite important role, namely health care. So that the desired health management can be carried out well. There are many conditions that must be met, one of which is that the health service must have good quality values. Performance will be directed at all efforts carried out using human resources and supporting work facilities, thus all ideas and policies are taken to increase the company's work productivity. Efforts to compress existing resources to make something happen optimally by combining sources and results in an optimal form, human labor, in addition to facilities and other production sources are resources that must be utilized fully and purposefully.  This research aims to determine the relationship between competence, work discipline and satisfaction with employee performance. The type of research used is an observational study with a cross sectional study approach. The population of this study was 49 civil servants, and the sample in this study was a total population of 49 people. The results of the research show that there is a relationship between competency, work discipline and employee satisfaction with employee performance at the Bontosunggu Community Health Center, Gowa Regency. Bontomarannu Community Health Center can prioritize developing the work competencies of its employees through training, workshops and further education as well as providing rewards for employees who excel. This will help improve the quality of service provided by employees. The conclusion of this research is that there is a relationship between work competency, work discipline, job satisfaction and employee performance at the Bontomarannu Community Health Center, Gowa Regency.  Keywords : competency; discipline, satisfaction, performance
Co-Authors Abu Yazid, Abu Adriyani Adam Agus Muliadi Ahmad Arifi, Ahmad Ajeng Wijayanti, Lumastari Akbar Akbar Alwi, Wildan Amiruddin, Muh. Andi Alim, Andi Andi Ilham Samanlangi Andi Nursiah , Idris , Andikos, Adi Fitra Anhar Firdaus, Anhar Anjar Briliannita Anshar Rante Ardilla, Lyla Ariescha, Putri Ayu Yessy Arizal, Arizal Asmara Sari Nasution Asmiwati Asran Asran Ayatullah Harun Bakri, Hasbi Benita, Marsya Danang Prio Utomo Darmawibawa, Iwan Dody Darwis, M Dharmawibawa, Iwan Doddy Diana, Laila Eka Supriatna Ekawaty, Dian Erniati, Nining Faisal Faisal Fatmawati Amir Firdaus, Laras Fitria, Yanti Fitriani, Herdiana Fredy Saputra, M Khalid Gultom, Roidah Aryani Hamdan Kasim, Muhammad Sopiandi Hamka Hananingsih, Wahyu harahap, Nenni Hairani Harfika, Meiana Harisa, Arizka Harisanti, Baiq Muli Hasan, Haslinda Hasrianto, Hasrianto Hasrizart, Iwan Hastuti Hastuti Hendra Rahmawan Hendra Rahmawan Hermawan, Adi HM, M. Amir Hulyadi, Hulyadi Husaini, Muhammad Alwi I Wayan Karmana, I Wayan Ida Ayu Putu Sri Widnyani Ida Royani Intan Dwi Hastuti Isnaeni Isnaeni Ivo, Astri Jon Piter Sinaga, Jon Piter Jumriati, Jumriati Kadir, Erni Kartika Kartika Lestari, Ismira Wahyu Lubis, Rosmalina M. Yamin Mahendika, Devin Mahyunis Maliang, Muhammad Iqbal Masiah, Masiah Masiah, Masiah Masruddin Meilani, Devi Putri Misliawati Muhammad Daud Muslimin , Muslimin Muslimin B, Muslimin Napitu, Patuan L Nasution, Nafis M Nawangwulan, Kurniati Nazruddin Safaat H Nofisulastri, Nofisulastri Noor, Moh Khaidir Nur, Muh. Ilham Nurhaedah , Nurhaedah Nurhaedah Nurhaedah Nurhamdi, M Nurhasanah, Wahidatun Dewi Nurhayati , Nurhayati Nurjannah, St. Nurlaila Nurlaila Nursinah, Andi Nursinah, Nursinah Oruh, Shermina Pannyiwi, Rahmat Pratiwi, Reski Dewi Raivel, Raivel Raivel, Reivel Ramadhani, Novita Putri Rasyid, Djusmadi Refiza, Refiza Rini Susanti Rino Vanchapo, Antonius Risda Amini Roziq, Fahrul Arifatul RR. Ella Evrita Hestiandari Ruqaiyah, Ruqaiyah Ruqaiyah, Ruqaiyah Rusnita, Rusnita S, Muslimin Sabrun, Sabrun Safina, Ama Safitri, Indriani Salim, Muh. Sapto Aji, Wahyu Saputra, Awal Sarwenda Sarwenda Savitri, Indah Riska Ana Sembiring, Rinawati Shelvie Nidya Neyman Sibagariang, Muhammad Taufik Simangunsong, Samuel Sinaga, Eva Dona Soraya Soraya Sri Ariyanti Sri Yuniarsih Suabey, Suningsih Subagio Subagio, Subagio Suhartini Suhartini Susanti, Robiah Sutarto Sutarto Syafira, Nadira Syuhada, Ferry Tondok, Theresa Trihauli, Afnan Danin Tubalawony, Fransina Ulan, Milatul Viratama, Ika Putra Wahidyanti Rahayu Hastutiningtyas Windarti, Sriyani Wulandari Wulandari Yermi, Yermi Yunanda, Bre Yusfik, Yusnita