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ANALISIS LAYANAN DOKUMEN PADA KINERJA AGENSI DI PT. SAMUDERA MAKMUR AGENSI CABANG CILACAP Habib Al Jaddir; Indah Ayu Johanda Putri; Trisnowati Rahayu
JURNAL AKADEMIK EKONOMI DAN MANAJEMEN Vol. 1 No. 3 (2024): JURNAL AKADEMIK EKONOMI DAN MANAJEMEN 
Publisher : CV. KAMPUS AKADEMIK PUBLISING

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61722/jaem.v1i3.2330

Abstract

Ship document services in the context of agency services play a crucial role in maintaining the continuity of ship operations in accordance with the standards set by the International Maritime Organization (IMO). Agent services are responsible for providing various document services that support ship operational activities, starting from the arrival process, maintenance, to ship departure, in accordance with IMO standards. Explaining that quantitative research is a type of research that uses numbers as a means to carry out data analysis. In its application, the figures are analyzed using statistical methods to obtain more measurable and objective information. So that the researcher can identify the influences or relationships that exist in the data, allowing for more quantitative interpretation and generalization to a wider population. So by applying a quantitative approach, the author realizes the aim of validating and measuring the extent to which the y variable in improving port security as an attachment variable can be known and answered. A total of 30 respondents filled out a 2-material questionnaire, each of which contained 9 questions regarding document services and 9 questions regarding agency operations. Filling in the questionnaire is carried out by the ship's crew using agency services at PT. Samudera Makmur Agency Cilacap branch 1. Document services (X) are partially very influential because they have a positive and significant probability of agency performance (Y). Has a positive and significant influence with a regression coefficient of ???? 6.312+0.862X The linear regression equation shows that increasing the level of document service on agency performance at PT. Samudera Makmur Agensi is 0.862 2. Based on the results of the coefficient of determination test to determine the amount of influence exerted by variables X and Y, it is found that the R square value is 0.859 or 85%. This shows the magnitude of the positive influence of the implementation of document services on agency performance..
The Impact of Sedimentation on the Perak River Shipping Channel on Shipyard Operations Nafhan Iqbal; Sianturi, Intan; Ratnaningsih, Dyah; Rahayu, Trisnowati
Meteor STIP Marunda Vol 18 No 1 (2025): June
Publisher : Pusat Penelitian dan Pengabdian kepada Masyarakat (P3M) STIP Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36101/msm.v18i1.397

Abstract

Siltation of shipping channels is a problem that can increase shipping safety and security risks and hinder economic activities. One of the causes of siltation is sedimentation, which is the process of deposition solid particles in the form of sand and rocks so that it requires regular maintenance. Especially in the Perak River shipping channel that has occurred quite significantly over the past few years and there has been no dredging until now. The occurrence of sedimentation has a great impact on the operational activities of shipyard companies located along the Perak River shipping channel. The purpose of this study is to find out what are the impacts caused by the sedimentation of the Perak River on shipyard operations. This type of research is a Quantitative research using the SPSS application. The sample of this research is an employee at the shipyard company PT. Dumas Tanjung Perak Shipyard and Pelni Surya Shipyard. In this study, a simple linear regression data analysis technique was used, then the result of the equation Y = 5.943 + 1.112X was obtained. The results of this study show that the impact of sedimentation of shipping channels has a positive and significant effect on shipyard operations. The impact of siltation such as a reduction in the number and size of vessels that can pass through the channel and also increased operational costs for shipyard companies and ship owners due to process delays when waiting for the waters to be independent in the highest tide conditions.
Continuity of Safety and Lifesaving Training at Sea in Facing Emergency Situations on Board the MT. Jayne-I Owned by PT. Bumi Shipping Putro, Roy Wahyu Nugroho Adi; Firdaus, Muhammad Imam; Rahayu, Trisnowati; Suwondo, I'ie
RIGGS: Journal of Artificial Intelligence and Digital Business Vol. 5 No. 1 (2026): Februari - April
Publisher : Prodi Bisnis Digital Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/riggs.v5i1.6512

Abstract

Safety and lifesaving at sea are vital in ship operations, particularly on tankers facing high risks of fires, explosions, collisions, and sinking. To mitigate these risks, implementing continuous safety training per international regulations is crucial. This study aims to evaluate and establish the continuity of safety and lifesaving training on the MT. Jayne-I tanker (owned by PT. Bumi Shipping), aligning it with international standards like SOLAS 1974. This study utilized a qualitative descriptive method. Data was collected through direct onboard observation, crew interviews, and the examination of ship safety documents, including muster lists and emergency procedures. Results indicate that while safety and lifesaving training on the MT. Jayne-I is conducted routinely, it remains suboptimal. Key obstacles include the crew's low awareness regarding the importance of safety training, inadequate proficiency with safety equipment, and a tendency for exercises to be formalistic rather than simulating actual emergencies. Additionally, the ship's demanding operational schedule negatively impacts training continuity. In conclusion, improving the effectiveness and continuity of safety training on the MT. Jayne-I is essential. This requires highly disciplined, meticulously planned exercises adhering strictly to SOLAS 1974, STCW 1978, and the ISM Code. By enhancing training quality, the crew will be better prepared and skilled in handling emergencies, ultimately ensuring the safety of lives, the vessel, its cargo, and the marine environment.
Digitalisasi Administrasi Kapal Nelayan Lokal Melalui Sistem E-Pas Kecil di Pelabuhan Gresik: Peluang dan Tantangan Implementasi Prihanoke, Rezky Febriansyah; Rahayu, Trisnowati; Pribadi, Teguh; Sianturi, Intan
RIGGS: Journal of Artificial Intelligence and Digital Business Vol. 5 No. 1 (2026): Februari - April
Publisher : Prodi Bisnis Digital Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/riggs.v5i1.7283

Abstract

Sektor kemaritiman Indonesia secara konsisten berupaya mengintegrasikan inovasi teknologi informasi guna menciptakan tata kelola kepelabuhanan yang lebih efisien. Sejalan dengan hal tersebut, penelitian ini bertujuan untuk menganalisis proses digitalisasi administrasi kapal nelayan lokal melalui implementasi sistem E-Pas Kecil di Kantor Kesyahbandaran dan Otoritas Pelabuhan (KSOP) Kelas II Gresik. Fokus utama penelitian ini adalah pada transformasi mekanisme pelayanan publik serta identifikasi manfaat maupun tantangan penerapannya di lapangan. Penelitian ini menggunakan metode deskriptif kualitatif. Pengumpulan data dilakukan melalui observasi alur pelayanan, wawancara mendalam bersama petugas KSOP dan nelayan lokal pemilik kapal bertonase kotor (Gross Tonnage) kurang dari 7, serta didukung oleh kajian dokumentasi. Hasil penelitian menunjukkan bahwa penerapan E-Pas Kecil telah mengubah mekanisme pelayanan dari sistem manual yang bergantung pada dokumen fisik, menjadi sistem elektronik yang terstruktur, terintegrasi, dan terdokumentasi secara digital. Transformasi ini berdampak positif dalam meningkatkan keteraturan birokrasi, menjamin akurasi dan keamanan arsip data kapal, serta mempermudah pengawasan administrasi. Bagi pengguna jasa, sistem ini memberikan kemudahan prosedur secara daring dan kepraktisan dokumen berupa kartu tahan air. Di sisi lain, implementasi sistem masih dihadapkan pada tantangan nyata, yakni keterbatasan literasi digital nelayan, kendala stabilitas jaringan internet pesisir, dan budaya pelayanan manual yang masih kuat. Kesimpulannya, digitalisasi E-Pas Kecil di KSOP Kelas II Gresik mencerminkan wujud modernisasi layanan publik yang keberhasilannya sangat dipengaruhi oleh kesiapan sumber daya manusia penggunanya serta keandalan infrastruktur pendukung.
Integrasi Sistem Single Submission Pengangkut Pada Proses Clearance Kapal Berbasis Analisis IPA (Importance-Performance Analysis) oleh PT. Trans Cakrawala Perkasa Dzaky Kasparuma; Trisnowati Rahayu; Rizqi Aini; Sri Mulyanto H
JURAL RISET RUMPUN ILMU TEKNIK Vol. 5 No. 2 (2026): Agustus: Jurnal Riset Rumpun Ilmu Teknik
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jurritek.v5i2.9097

Abstract

 The quality of digital system services in the ship clearance process is closely related to the work effectiveness of shipping agency companies. The advancement of port operational services is influenced by the system’s ability to provide convenience, speed, accuracy, and service integration for users. The system used in the ship clearance process must be able to meet user needs and support inter-agency coordination so that ship services can operate more effectively and efficiently. This study aims to analyze the performance level and the level of user importance regarding the implementation of the Single Submission Pengangkut System in the ship clearance process at PT Trans Cakrawala Perkasa. The research employed a descriptive quantitative approach with a sample of 30 respondents consisting of ship agents involved in the clearance process. Data were collected through questionnaires, observations, and literature studies. The data were analyzed using validity tests, reliability tests, conformity level analysis, and the Importance Performance Analysis (IPA) method. The results indicate that the SSM Pengangkut System has made a positive contribution to accelerating document processing, facilitating system usage, increasing work productivity, and supporting coordination among related agencies. Based on the IPA Cartesian diagram, one indicator was identified as a priority for improvement, while other indicators were categorized as maintain performance, low priority, and high performance with lower importance levels. Overall, the implementation of the Single Submission Pengangkut System has been running quite well; however, continuous evaluation and improvement are still needed to optimize the ship clearance process further.
Dampak sedimentasi pada alur pelayaran Kali Perak terhadap operasional galangan kapal Nafhan Iqbal; Intan Sianturi; Dyah Ratnaningsih; Trisnowati Rahayu
Journal Marine Inside Vol. 7 No. 1 (2025)
Publisher : Politeknik Pelayaran Banten

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62391/ejmi.v7i1.118

Abstract

Pendangkalan alur pelayaran akibat sedimentasi meningkatkan risiko keselamatan dan menghambat aktivitas ekonomi. Fenomena ini terlihat nyata di Alur Pelayaran Kali Perak, di mana laju pengendapan beberapa tahun terakhir belum ditangani melalui pengerukan rutin dan berdampak pada operasional galangan kapal di sepanjang alur. Penelitian ini bertujuan menilai dampak sedimentasi terhadap operasional galangan kapal. Pendekatan kuantitatif digunakan dengan bantuan SPSS; responden adalah pegawai PT Dumas Tanjung Perak Shipyard dan Galangan Pelni Surya. Analisis menggunakan regresi linier sederhana menghasilkan persamaan Y = 5,943 + 1,112X, yang menunjukkan pengaruh positif dan signifikan sedimentasi (X) terhadap gangguan/biaya operasional (Y). Secara empiris, dampak yang teridentifikasi meliputi berkurangnya jumlah serta ukuran kapal yang dapat melintas, peningkatan biaya operasional, dan keterlambatan karena menunggu kondisi pasang tertinggi. Temuan ini menegaskan urgensi pemeliharaan berkala (pengerukan) dan manajemen alur untuk menjaga kelancaran operasi galangan dan keselamatan pelayaran di Kali Perak.   Shoaling of navigation channels due to sedimentation increases safety risks and hampers economic activity. This issue is evident in the Kali Perak navigation channel, where accelerated deposition in recent years has not been addressed through routine dredging, affecting shipyard operations along the waterway. This study assesses the impact of sedimentation on shipyard operations. A quantitative approach using SPSS was employed; respondents were employees of PT Dumas Tanjung Perak Shipyard and Galangan Pelni Surya. Simple linear regression yielded the model Y = 5.943 + 1.112X, indicating a positive and statistically significant effect of sedimentation (X) on operational impacts/costs (Y). Empirically, the impacts include fewer and smaller vessels able to transit, increased operational costs, and delays while waiting for high-tide windows. These findings underscore the urgency of periodic maintenance dredging and channel management to sustain shipyard operations and navigational safety in Kali Perak.
Safety Risk Analysis in AHTS Ship Operations Using the HAZOP Method Alfarabi, Ahfadz Zidan; Suwondo, Iie; Dahri, Mohammad; Rahayu, Trisnowati
JURNAL APLIKASI PELAYARAN DAN KEPELABUHANAN Vol 16 No 2 (2026): bulan Maret
Publisher : Universitas Hang Tuah

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30649/japk.v16i2.201

Abstract

Occupational safety on board ships is a crucial aspect that must be fully considered, especially in high-risk Anchor Handling Tug Supply (AHTS) vessel activities. This study aims to conduct a safety risk assessment on AHTS vessel activities using the Hazard and Operability Study (HAZOP) method. The research method used is descriptive qualitative, which involves direct observation, interviews, and documentation analysis to obtain comprehensive data on potential hazards and operability in AHTS vessel activities. Some key findings include the identification of often overlooked potential hazards, such as adverse weather conditions, poorly maintained equipment, and non-compliance with safety procedures. Based on the HAZOP analysis used in this study, these risks will be categorized into three levels: low risk, moderate risk, and high risk. The analysis shows that most risks are at the moderate risk level, which requires a planned control approach and temporary measures to reduce the risks. Implementation of recommended mitigation measures, such as regular training on occupational safety, better equipment maintenance, and strict supervision of procedural compliance, can shift the risks from the moderate to low risk level. Effectively implementing the HAZOP method can improve occupational safety on AHTS vessels.
Analysis of Semarang Container Terminal Dock Operation Productivity Through Automatic Rubber Tyred Gantry (ARTG) Performance Aramita, Ankaa Neha; Rahayu, Trisnowati; Pribadi, Teguh; Sianturi, Intan
JURNAL APLIKASI PELAYARAN DAN KEPELABUHANAN Vol 16 No 2 (2026): bulan Maret
Publisher : Universitas Hang Tuah

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30649/japk.v16i2.205

Abstract

This study aims to analyze the productivity of Semarang Container Terminal dock operations through the performance of automatic rubber tyred gantry (ARTG). The research approach used is descriptive quantitative with data collection methods through direct observation, interviews, and documentation. A total of seven samples were obtained from the documentation in the form of ARTG performance reports and dock operation productivity. Data were analyzed using descriptive statistics and trend tables to determine the performance of ARTG and the productivity of container terminal dock operations. In addition, using the Spearman-rho Rank Correlation Test (ρ) to determine the relationship between ARTG performance and container terminal dock operation productivity based on the company's monthly data. The results of the study showed fluctuations in ARTG performance and dock operation productivity with an average ARTG performance through the availability indicator of 98.21% and an average value of dock operation productivity through the Box Ship per Hour (BSH) indicator of 43.34 bph, as well as a significant and very strong relationship between ARTG performance and dock operation productivity with a significance value of 0.012 < (0.05) with a correlation coefficient value of 0.865. In addition, the results of observations and interviews also show a relationship between ARTG performance and the productivity of container terminal dock operations, as well as other supporting report data which are factors in the relationship between ARTG performance and dock operation productivity.
Analisis Sistem Pembakaran Burner Boiler Di Atas Kapal MV. Tanto Abadi I Gede Widhyantara Erix Nugroho; Trisnowati Rahayu; Antonius Edy Kristiyono; Monika Retno Gunarti; Agus Prawoto
Impression : Jurnal Teknologi dan Informasi Vol. 4 No. 2 (2025): July 2025
Publisher : Lembaga Riset Ilmiah

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59086/jti.v4i2.962

Abstract

Penelitian ini bertujuan untuk menganalisis penyebab kegagalan pembakaran awal pada sistem burner boiler di kapal MV. Tanto Abadi, serta mengevaluasi efektivitas tindakan perawatan dalam mengoptimalkan kinerja sistem. Metode penelitian yang digunakan adalah deskriptif kualitatif, dengan teknik pengumpulan data berupa observasi, wawancara, dan dokumentasi. Hasil penelitian menunjukkan bahwa penyebab utama kegagalan pembakaran adalah kondisi nozzle yang kotor, sistem ignition yang tidak presisi, blower yang tidak optimal, tekanan bahan bakar yang tidak stabil, serta kualitas bahan bakar yang buruk. Dampak dari kegagalan ini meliputi tertundanya produksi steam, peningkatan konsumsi bahan bakar, dan sistem shutdown otomatis. Setelah dilakukan perawatan seperti pembersihan nozzle dan elektroda, penyetelan ulang jarak elektroda, serta penggantian packing burner, performa sistem menunjukkan peningkatan signifikan. Tekanan bahan bakar dan uap kembali ke kondisi optimal, dan proses produksi berjalan stabil. Kegiatan perawatan rutin serta keterlibatan aktif kru dan kadet dalam proses teknis turut berkontribusi terhadap keberhasilan sistem pembakaran.   This study aims to analyze the causes of initial combustion failure in the burner boiler system onboard MV. Tanto Abadi, and to evaluate the effectiveness of maintenance actions in optimizing system performance. The research method used is qualitative descriptive, with data collection techniques including observation, interviews, and documentation. The findings indicate that the main causes of combustion failure are dirty nozzles, imprecise ignition systems, suboptimal blower performance, unstable fuel pressure, and poor fuel quality. The impacts include delayed steam production, increased fuel consumption, and automatic shutdowns. After performing maintenance such as nozzle and electrode cleaning, electrode gap adjustment, and burner packing replacement, the combustion system performance improved significantly. Fuel and steam pressure returned to optimal conditions, and the steam production process became stable. Routine maintenance activities and active involvement of the crew and cadets in technical processes contributed to the success of the combustion system.  
Design and Feasibility Evaluation of the TAPTAP Digital Platform for Measuring Port Service User Satisfaction at KSOP Bontang Herdandy Octabrilian Putra; Rizqi Aini Rakhman; Sri Mulyanto Herlambang; Trisnowati Rahayu
Journal of Engineering Science and Technology Management (JES-TM) Vol. 6 No. 2 (2026): June 2026
Publisher : Journal of Engineering Science and Technology Management

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jestm.v6i2.417

Abstract

This study designs and evaluates the feasibility of the TAPTAP digital platform, a Figma-based prototype for measuring port service user satisfaction at the Bontang Harbormaster and Port Authority Office (KSOP Bontang). The study used a Research and Development (R&D) approach adapted into six stages: problem identification, information collection, product design, design validation, design revision, and product trial. Data were gathered through field observation, document review, stakeholder input, and expert feasibility assessment. Two expert testers, consisting of a marine transportation lecturer and an information technology expert, assessed the prototype using a feasibility instrument covering button functionality, initial menu display, completeness and readability of satisfaction questions, presentation of satisfaction results, and overall feature functionality. TAPTAP provides public-side features for satisfaction surveys, complaints, and aspirations, as well as officer-side features for report monitoring and satisfaction-data visualization. The feasibility test produced scores of 80% from Tester 1 and 85.33% from Tester 2, indicating that the prototype is feasible for further pilot testing. The results show that TAPTAP can support more structured service feedback management at KSOP Bontang, although broader public-user testing, database implementation, data security validation, and integration with KSOP systems are still required before operational deployment
Co-Authors Abda Abda Abel Yosa Nohara Adjie, Muhammad Bagas Giri Seno Afif Burhanuddin, M. Faishal Agil Fadila AGUS DWI SANTOSO Agus Prawoto Ahmatul Ilmi Abdullah Akhmad Kasan Gupron, Akhmad Kasan Alfarabi, Ahfadz Zidan Alfayer, Marcelly Nur Alia, Diana Anak Agung Istri Sri Wahyuni Anshori, Dwi Febriyan Rizal Antonius Edy Kristiyono Antonius Edy Kristiyono Aramita, Ankaa Neha Ardhiana Puspitacandri Ardhiana Puspitacandri, Ardhiana Arisusanty, Dian Junita Arleiny, Arleiny Azis Nugroho Aziz Nugroho Bagas Sadewo Chintya Meilinda Puspita Sari Dahri, M Dahri, Mohammad Damoyanto Purba Delta Romadhona Pangesti Diyah Purwitasari Dyah Ratnaningsih Dzaky Kasparuma Eddi Eddi Edi Kurniawan Edy Prasetyo Hidayat Eka Nurmala Sari Agustina, Eka Nurmala Sari Elly Kusumawati Faris Nofandi Febriansyah, Gear Sharp Femmy Asdiana Ferdi Rohmi Saputra Firdaus Sitepu Firdaus, Muhammad Imam Gunarti, Monika Retno Habib Al Jaddir Hafid Ainul Yakin Hasiah Hasiah Hasiah Hasiah Ibrahim Herdandy Octabrilian Putra I Gede Widhyantara Erix Nugroho Imam Sutrisno Imam Sutrisno Imam Sutrisno Indah Ayu Irma Rustini Jannah, Prima Miftakhul Jumriani Kristiyono, Antonius Edy Kusumawati, Elly M. Faishal Afif Burhanuddin M. Imam Firdaus Marshelino Chandra Suhartono Maryandi, Dwi Cahyo Moejiono Monika Retno Gunarti Muhammad Dahri Muhammad Dahri, Muhammad Nafhan Iqbal Nafhan Iqbal Nasri Nasri, Nasri Nugraha, Bugi Nugroho, Azis Nugroho, Azis Nurdiansari, Henna Pranata, Yayang Andhika Cahya Pranata Prasetyo, Anugrah Nur Prasetyo, Yosep Hilwanto Prawoto, Agus Prawoto, Agus Prihanoke, Rezky Febriansyah Purba, Damoyanto Putri, Indah Ayu Johanda Putri, Ristin Alfariza Putro, Roy Wahyu Nugroho Adi Rahmawati, Maulidiah Rama Syahputra Ramadan, Khairul Ramadhan, Muhammad Daffa Satria Ratih, Sindy Ratnaningsih, Dyah Renta Novaliana Siahaan Renwarin, Johanis Silverius Rini Indarti Riyanto Rizqi Aini Robbi, Shofa Dai Rohvi Iriyanti, Nabella Eka Putri Romanda Annas Amrullah Sadewo, Bagas Samsul Huda Samsul Huda Saputra, Ferdi Rohmi Setya Permana, Shendy Dwiki Shofa Dai Robbi Sianturi, Intan Sri Mulyanto H Sri Mulyanto Herlambang Sutoyo Sutoyo Sutrisno, Imam Suwondo, I'ie Suwondo, Iie Syahputra, Pramudya Bintang Arvy Syahputra, Rama Teguh Pribadi Teguh Pribadi Tri Iriani Eka Wahyuni Upik Widyaningsih Wahyuni, Anak Agung I. Sri Widyaningsih, Upik Wiratama, Ahmad Alfan Wolfgang Alexander Defara Yanti M. , Dwi Yudha, Prima Yudianto , Prima Yudha Yudianto, Prima Yudha